Instruction/ maintenance manual of the product CallPilot 2.0 Nortel Networks
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CallPilot . TM Release 2.0 Desktop Messaging User Guide for Internet Clients.
Business Communications Manager & CallPilot 100/150 Updates to the Desktop Messag ing User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported.
About for w arding Desktop Messaging messages Do not use the right-click menu to forward a Desktop Messaging message. T o forward a message, either : • open the message and forward it fr om the CallPilot window or • for Outlook, select the message in the Outlook Inbox and forward it from the Outlook toolbar.
2 Con t e n t s Welcome to Cal lPi lot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Gettin g started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Logging in to CallPi lot . . . . . . . . .
3 We l c o m e t o CallPilot CallPilot fr om Nortel Networ ks is an adva nced business communications system tha t offer s exc eptional flexibility f or managing your messaging needs. Y ou ca n wor k with CallPilo t from your telephone or your comp uter .
4 Getting starte d Abo ut t hi s g uid e This user gu ide i s an over view of h ow to use C allPil ot w ith your In ter net e- mail. The ins tructi ons and scre en images sho w n in th is gu ide p rov ide g ener a l inf or matio n f or using C al lPilo t with yo ur e-mail.
5 Logg ing in to CallPilot When y ou log i n t o y our e-mai l, y ou can l og in to Ca ll Pil ot at the same t im e . Note : If th e Rememb er pa ssw ord op tion is available, do not leave the box checked on a shar ed c om pu t e r .
6 W o r king wit h your CallPilot messages When you op en your e-ma il w ith Cal lPilo t ins tall ed, your Cal lPil ot messa ges ap pear in your Inbox. Y ou can op en, move, copy , dele te, forward, and repl y to Cal lPi lot mess ages, and co mpose ne w CallPi lo t m e ss ag es , in the same w a y as y our e-ma i l me ss a ge s .
7 Pla ying voice messages T o select your telephone or computer to play voice messages Y ou ca n cho ose to pla y y our v oice mes sag es f ro m y our tele phon e or y o ur co mput er . T o change the sett ing , or to chan ge the tel epho ne nu mber that Cal lPil ot dial s, see Changi ng audio s ettings , pa ge 1 3.
8 V iewing fax messages T o vie w f ax e s on y our com pu ter , y ou must ha ve I ma gi ng f or Wind o w s o r o the r i m ag in g softw are insta ll ed on y our com pu ter . In addition, y our Cal lP il ot ad mi ni s t r at or m u st enab le f a x ca pa bi li ty f or y our mailbo x.
9 Co mposin g voice messages T o compos e and send a CallPi lot v o ice mess age , y ou record a m ess age an d sa v e it as a file , then attach th e fi le to a new me ss a ge an d se nd it.
10 C omposing f ax a nd text messages T o create a f ax, you r Call Pilot m ailbo x mus t ha ve f ax capabi lity , and you r co mputer mus t hav e Desktop Me ssaging inst alled. CallPil ot rec ipie nts of your fax must also hav e f a x capabi lity to vie w th e f a x on the ir compu ter .
11 Addr essing messages T o address a message from an addr ess book Y ou ca n add ress a Call Pilot mess age fr om the C all Pilo t Addre ss Book on th e serv er , or from t he e- mail address bo ok on your compu ter or on the se r ver . Address C allPil ot messag es the same way as y our e-mai l message s.
12 Cha nging your ma ilbox s ettings T o view or cha nge your CallPilot access settings Y ou r admi nist rato r ent ers th e de f ault Call Pil ot a ccess infor mat ion for you. Y ou ca n change th es e s ett ings if requ ir ed. Ref e r to t he online H e lp in th e C al lPi lo t P la ye r f or detail ed e xplanat ion.
13 Cha n ging audio settings T o cha nge the audio device and volume Y ou ca n play a nd re cord yo ur messages f rom yo ur telephon e o r y our com pu te r . 1 On the Cal lPilot Pla yer , select View > Option s. 2 Clic k the A udio tab to displa y the curre nt A udio settings .
14 Using My CallPilot If the we b-bas ed reso urce s of My CallPi lot are a v ail ab le f or your ma ilbo x, y our admini s tr ator will p ro vide y o u with t he URL. F or more in f or matio n o n My CallPi lo t, r ef er to the My Ca llPilot User Guide .
15 Document inf ormation CallPilot Desk top Messaging User Gui de for Intern et C lients Copyright © 2002 Nortel Networks, All Rights Reserved Inf or ma tion is subject to change without notice . Nor tel Networ ks reser ves the right to make changes in design or components as progress in engineer ing and manufacturing may warrant.
An important point after buying a device Nortel Networks CallPilot 2.0 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel Networks CallPilot 2.0 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel Networks CallPilot 2.0 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel Networks CallPilot 2.0 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel Networks CallPilot 2.0 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel Networks CallPilot 2.0, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel Networks CallPilot 2.0.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel Networks CallPilot 2.0. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel Networks CallPilot 2.0 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
