Instruction/ maintenance manual of the product BCM 4.0 Nortel Networks
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T elephone F eatur es U ser Guide BCM 4.0 Busines s Communic ations Manager Document S t atus: Stan da rd Document V ersion: 03 Part Code: N0060608 Date: June 2006 Return to Menu.
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Pa g e 1 T elephone b utton icons Use this guide as a quick ref erence for accessing the f eatures of your telephone. More application-specific feature inf or mation is av ailable in the follo wing do.
Pa g e 2 Note: If your telephone does not have access to all the features listed in this guide, then either your telephone does not suppor t the f eature, or the feature has not been enabled on your telephone. Y our system administrator can provide details.
Pa g e 3 T elephone features Background Music FEA T URE 86 Cancel: FEA TURE #86 Listen to music (provided by an e xter nal source or an IP source con nected to the system) through your telephone speaker when you are not on a call. Button Inquiry FEA TURE *0 Check what f eature is programmed on any b utton.
Pa g e 4 Class of Service passw ord FEA T URE 68 plus COS passw ord Change the dialin g filters on a line or telephone, or gain extern al access to your system. Dialing filters determ ine which numbers y ou can dial. The COS pass word is provided by yo ur System Administrator to change your Cla ss of Ser vice.
Pa g e 5 T o split a conference: Press the line or intercom button of on e caller to consult pri v ately while the other caller is on hold. Note : This feature is not a vailable f or multi-par ty co nf erence calls. T o re-establish the conference: Pre ss FEA TURE 3 .
Pa g e 6 Dialing modes FEA TURE *82 Use the f o llowing steps to choose one of three modes of dialing listed: 1. Press FEA TURE *82. 2. Press # to select the mode. 3. Press HOLD to store the mode. Standard Dial: Select a line, then dial the number . (Standard Dial is alwa ys av a ilable , ev en when another dialing mode is selected.
Pa g e 7 Hold - Exclusive FEA T URE 79 or FEA TURE/HOLD T emporarily suspend a call and prev ent other telephones from picking it up . Hold - Au to FEA T URE 73 Cancel: FEA TURE #73 Set your telephone to automatically put a call on Hold when you pick up a second call, or prev ent your telephone from doing so.
Pa g e 8 Messages FEA TURE 1 Cancel: FEA TURE #1 Send a message to another telephone within y our system. T o view and reply to y our messages: 1. Press FEA TURE 65. 2. Press * and # to view y our message list. 3. Press 0 to call the person who left you the message.
Pa g e 9 Pa ge FEA TURE 60 and co de (1 to 3) and zone (0 to 6) Make a page announcement through either the inter nal (code 1) or e x ternal (code 2) speakers, or both (code 3). Zone 0 pages all zones. P age announce ments are programmed to timeout a fter a pre-selected amount of time, which is set by y our System Administrator.
P age 10 Priority call FEA TURE 69 Interrupt a perso n on a call. A person on another call can press FEA TURE 85 (Do Not Disturb) to bloc k prior ity calls. V ariances *(r inging call) Privac y FEA TURE 83 Change the pr iv a cy setting f or an extern al line.
P age 1 1 Service schedules FEA T URE 870 Display the modes that ha ve been tur ned on at a designated control set. Ringing servic es FEA T URE 871 Cancel: FEA TURE #871 T ur n on one of six schedules for alternative ringing and call answering arrangements from a designated control telepho ne.
P age 12 Time FEA TURE 803 Briefly display the time and date while you are on a call. T ransfer FEA TURE 70 Cancel: FEA TURE #70 Send a call to another telephone within your system, or to an e xter nal telephone. Y ou cannot transf e r a call on an externa l line to an extern al telephone, depending on the capab ilities of the lines.
P age 1 3 Call Displa y Ser vices The follo w ing f ea tures are av ail ab l e only if you subscribe to Call Display ser vices from y o ur local telephone company . Au to bu m pi n g F EA T U R E 815 Cancel: FEA T URE #815 Hav e the system automatically delete the oldest log item from a full Call Log, so that a new log item can be stored.
P age 14 Call log - passw ord FEA TURE *85 Program a f our-digit passw ord for your Call Log. T o reset a f orgotten passw ord, see your System Administrator.
P age 1 5 IP telephone features f or IP Phone 20XXs Using feature menu s FEA TURE *900, or (ser vices ke ys to access Feature menu) Activ ate a displa y menu of f eature options. 1. Press Pa g e+ (move forward) and Pag e - (mov e back) to scroll through the list.
P age 16 Hot Desking - setting up FEA TURE *999, or (se rvices keys to access F eature menu) Y ou can divert your Nor tel IP Phone configuration to another Nor tel IP Phone registered on the same system, using the Ho t Desking f eature.
P age 1 7 Hot Desking - activating T o activate Hot Desking: On the telephone to which you are diverting your calls (yyy). 1. Enter Hot Desking. 2. Press Diver t . 3. At the DN prompt, enter the DN of y our telephone (xxx). 4. Press OK . The display reads Enter < > PW .
An important point after buying a device Nortel Networks BCM 4.0 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel Networks BCM 4.0 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel Networks BCM 4.0 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel Networks BCM 4.0 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel Networks BCM 4.0 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel Networks BCM 4.0, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel Networks BCM 4.0.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel Networks BCM 4.0. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel Networks BCM 4.0 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
