Instruction/ maintenance manual of the product 555-7101-217 Nortel Networks
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555-710 1-217 CallPi lot Installa tion and Conf igurati on Part 2: 1001rp Server Hardware I nstallation Product r elease 2 .02 Standar d 1.0 May 2003 555-7101-217.
P0605618.
CallPilot Installa tion and Conf igurati on Part 2: 1001rp Server Hardware I nstallation Publ ica tion n umbe r: 555- 710 1- 21 7 Product re lease: 2.02 Documen t release: Standard 1 .0 Date: May 200 3 Copyright © 2003 N ortel Networ ks, All Rights Res erved Printed in Canada Informati on is su bject to c hange with out not ice.
*Nortel Ne tworks, the Nortel N etworks l ogo, the Globemark , and Un ified Netw orks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP , DPN, Dualmode, Helmsman, IVR, MAP , Meridian, M eridian.
Part 2: 100 1rp Serv er Hardware Ins tallation v Publicat ion his tory May 2003 Release 2.02, Standard 1.0 of Cal lPilo t Insta llatio n and Confi guration, Pa rt 2: 1001r p Serve r Har dwa r e Installa tion is issu ed fo r g enera l re lease .
vi Call Pilo t Publ ica tion h ist ory Stan dard 1.0.
Part 2: 100 1rp Serv er Hardware Ins tallation vii Contents 1 1001r p se rver descript ion 9 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Slot assignmen ts . . . . . . . . . . . . . . .
Conten ts Standard 1 .0 viii CallP ilot 4 Installing the server and connecting the peripheral devices 5 3 Installing the serv er . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Preparing the modem . . . . . . .
Part 2: 100 1rp Serv er Hardware Ins tallation 9 Chapter 1 1001rp server des cription In this chapter Server features 10 Slot as signmen ts 14 IR Q mappin g table 17 Network connecti vity 19 Suppor te.
1001r p server desc riptio n Standa rd 1.0 10 Call Pilo t Server fe atures Introduction This sect ion provi des a gener al overvi ew of the 10 01rp serve r . Server dimensions and weight Height 32 cm (12.5 i n.) W idth 48.3 cm (19 i n.) Depth (dis tance fr om front t o back) without f ront bezel with front bezel 49.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 11 Front panel features (front view without the front bezel) The front vi ew of the 1001rp serv er chassis shows redu ndant dual fans t o the left and the ri ght of t he status pan el.
1001r p server desc riptio n Standa rd 1.0 12 Call Pilo t Rear panel diagram Note: Th e followi ng diagram s hows the slot loc ations i n the rear panel: The above diagr am shows the power switc h and power i nput for a n AC server . The rest of th e diagram is t he same for AC or DC server s.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 13 Overhead v iew of empty s erver showing P CI and ISA connectors The follo wing diagra m shows th e locati on of the PCI, SBC, and ISA connec tor s in si de th e serve r .
1001r p server desc riptio n Standa rd 1.0 14 Call Pilo t Slot assignments Introduction The slot a ssignment t ables sh ow the f ollowing: the physi cal lo cation of boards in side t he server , relat.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 15 Slot 3 BRD03 Not used Not used Slot 4 BRD04 Not used Not used Slot 5 BRD05 Not used Not used Slot 6 BRD06 Not u.
1001r p server desc riptio n Standa rd 1.0 16 Call Pilo t Slot 20 BRD20 PCI RAID cont roller PCI RAID con troller a. On some CallPi lot Manager applicatio ns, the CallPilot- assigned board lab el appears. This label corresponds to the slot number. For exampl e, BRD12 refers to the board in sl ot 12.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 17 IRQ mapping table Introduction The follo wing tab le displ ays the as signments f or each I nterrupt Request Line (IRQ) with the as sociate d slot or device. Y ou do not need t his inform ation for instal lation, bu t you may need it fo r tro ubleshoot ing.
1001r p server desc riptio n Standa rd 1.0 18 Call Pilo t 13 Math co processor 14 Primary EI DE controlle r 15 Assigned to slo ts 12, 16, an d 18 IRQ Slot or device.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 19 Network connectivity Introduction This sect ion descr ibes ho w the 1001rp server ca n be in tegrated into y our network. The integrat ion depend s on th e type of s witch you ar e using.
1001r p server desc riptio n Standa rd 1.0 20 Call Pilo t Sample network setup: Meridian 1 The follo wing dia gram shows a Ca llPilot server s ample networ k setup wit h a Meridian 1 switch.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 21 Sample network setup: Succession CSE 1000 The follo wing diagra m shows a Ca llPilot server ne twork set up wit.
1001r p server desc riptio n Standa rd 1.0 22 Call Pilo t In this i llustr ation, the tel ephony LAN (TLAN) pr ovides IP connectiv ity between the Suc cessi on CSE 1000 system and the i2 004 In terne t phonese ts.
May 200 3 1001rp s erver descri ption Part 2: 100 1rp Serv er Hardware Ins tallat ion 23 Network requir ements Appropriat e networki ng equipment must be ava ilable for both the CLAN and ELAN. The CLAN and ELAN mus t be prope rly confi gured for correct Cal lPilot operati on.
1001r p server desc riptio n Standa rd 1.0 24 Call Pilo t Supported periph eral devices Introduction This sect ion ident ifies e xternal device s that ar e support ed by th e 1001rp server .
Part 2: 100 1rp Serv er Hardware Ins tallat ion 25 Chapter 2 Preparing for installation In this chapter Inst alla tion over view 26 Unpack ing the 100 1rp server 29 Removin g the fron t beze l and ser.
Preparing for install ation Standard 1 .0 26 Call Pilo t Installation over view Introduction This secti on provide s an overvi ew of the step s requir ed to inst all the 1001rp server a nd periphe ral de vices.
May 200 3 Preparin g for inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 27 6 For a DC-power ed server , set up the DC power s ource (se e page 43). ❒ 7 Place th e 1001rp server i n the chose n loca tion (se e page 54). ❒ 8 Replac e the fro nt bezel ( see pa ge 34).
Preparing for install ation Standard 1 .0 28 Call Pilo t Conventions for warnings Y ou may enc ounter th e followi ng types of warnings i n this gu ide. Do not ignore t hem. . DANGER Risk of elect ric shoc k W arns you of an immedia te elect rical h azard wh ich, if not avoided , will res ult in sh ock, ser ious inj ury , or death.
May 200 3 Preparin g for inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 29 Unpacking the 100 1rp server Introduction Follow thi s procedur e to unpac k the se rver and p eriphera ls. T o unpack th e equipment 1 Careful ly open t he cardboar d carto n contain ing the s erver .
Preparing for install ation Standard 1 .0 30 Call Pilo t 5 Save a ll packing materia ls and car tons in cas e you mus t return an y equipme nt to the c arrier . What’ s next? Remove the se rver c over so th at you can i nspec t the int erior of the serv er .
May 200 3 Preparin g for inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 31 Removi ng the front be zel and serv er cover Introduction T o access the se rver int erior , you must re move both the front bezel and the ser v er co v er . T o remove t he front b ezel, see page 32.
Preparing for install ation Standard 1 .0 32 Call Pilo t T o remove the front bezel 1 Unlock and op en the doub le doo rs of the fr ont bezel . See “A” i n the dia gram below . 2 Firmly grasp the front bez el by the hand-hol ds on eit her side of the chassis , and pul l the front be zel from the chassis .
May 200 3 Preparin g for inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 33 T o remove the s erver cove r 1 Remove the front bez el (see page 32). 2 Loosen the three thumbscr ews a t the rear of the top cove r . 3 Remove the serv er cover by pull ing the co ver towar d the re ar of the chassis , and then liftin g it up and off.
Preparing for install ation Standard 1 .0 34 Call Pilo t T o replace the front bezel after install ation is complete When the Ca llPi lot serve r instal lation is compl ete an d the serv er is in its final l ocation, r eplac e the fro nt beze l. 1 Align the front b ezel with the bal l studs loca ted at each facep late corner .
May 200 3 Preparin g for inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 35 Inspec ting the serv er i nterior Introduction Y ou shoul d perfor m a visua l inspect ion for l oose compone nts, fore ign matter , or shipping d amage ins ide the s erver .
Preparing for install ation Standard 1 .0 36 Call Pilo t you are sati sf ie d that the 1001 rp server h as arr ived at your site undama ged replace th e serve r cove r and proceed wi th the har dware inst allation. See “ Installa tion ch ecklis t ” on page 26.
Part 2: 100 1rp Serv er Hardware Ins tallat ion 37 Chapter 3 Power supply installation In this chapter Safety p recautions 38 Section A: Installing the power supply modules (AC or DC) 39 Install ing t.
Power su pply ins tallation Standard 1 .0 38 Call Pilo t Safety precautions Equipment handling guidelines External power equip ment, suc h as an unin terrupt ible power supply (UPS) , is usual ly very hea vy . This equipmen t requir es specia l handl ing proce dures and addit ional per sonnel for unloa ding an d install ation.
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 39 Section A: Installing the po wer supply modules (A C or DC) In this section Install ing the s econd power su p.
Power su pply ins tallation Standard 1 .0 40 Call Pilo t Installing the second power supp ly modul e (AC or DC) Introduction One power sup ply modul e is shipp ed instal led. The se cond power s upply module is s hipped uni nstalled and must be install ed as part of the Cal lPilot inst alla tion.
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 41 The diagra m below sh ows the loc ation of t he power supply modul es in a server t hat has bo th power sup pl.
Power su pply ins tallation Standard 1 .0 42 Call Pilo t T o install the power supply module The server is shipp ed with one power supply modul e instal led in the bottom power suppl y bay . Y ou must ins tall the s econd powe r supply modu le, as describe d here: 1 Align the power supply m odule with the top power su pply bay .
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 43 Section B: Setting up DC power source for a 1 001rp DC server In this section DC wire g auge table s 44 DC rac.
Power su pply ins tallation Standard 1 .0 44 Call Pilo t DC wire ga uge tabl es Introduction The table s in th is secti on specif y the DC p ower feed wi re requ irements . Cabinet and module DC feed recommended wire gauge specifications Notes: 1. Cabinet an d module groun d wire s pecific ation is #10 A WG insulated green saf ety ground wire.
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 45 Metric wire convers ion AW G N o . Industry standard nominal (sq mm) Resistance at 20 ° C (Ohm/100 m) 23 5 0 . 0 5 42 5 0 . 0 8 61 6 0 . 1 3 81 0 0 . 2 0 10 6 0.
Power su pply ins tallation Standard 1 .0 46 Call Pilo t DC rack cabling The follo wing dia gram shows ty pical ra ck power cabling: Ser ve r Server Monitor Switch External Modem Exter nal U PS (Optio.
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 47 -48VDC power distribution rationale Minimum ins tallation is one Power Distribu tion Unit (PDU) with fo ur 48VDC branch ci rcuits fused at 2 0 amperes.
Power su pply ins tallation Standard 1 .0 48 Call Pilo t About the Power Distribution Unit Introduction A Power Distrib ution Unit (PDU) is in stalled in a rack that ha s DC-powered servers . Power from t he DC supply s ource ente rs th e PDU and can th en be distri buted to on e or more se rvers.
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 49 PDU terminal blocks and wiri ng diagram A PDU consists of eight terminal bl ocks withi n a metal en closure.
Power su pply ins tallation Standard 1 .0 50 Call Pilo t Bringing power an d ground into the PDU Introduction Install BA T/BA TR TN wires in pai rs . Each pa ir of wir es s uppli es v olt ag es to a module thr ough a power harne ss. The module h arnesses are installed i n the cabinet P DU and conne cted to the mod ules a t the factor y .
May 200 3 Po wer sup ply inst allation Part 2: 100 1rp Serv er Hardware Ins tallat ion 51 11 Selec t a #10 gr een wire saf ety groun d and a ttach it to the cabin et. 12 Measur e the modu le groun d cont inuity by to uching o ne mult imeter l ead to any B A TRTN term inal block connect or and the other end to the GND termin al block connec tor .
Power su pply ins tallation Standard 1 .0 52 Call Pilo t.
Part 2: 100 1rp Serv er Hardware Ins tallat ion 53 Chapter 4 Installing the server and connecting the peripheral devices In this chapter Inst alli ng th e serv er 54 Prepari ng the m odem 55 Connecti .
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 54 Call Pilo t Install ing th e ser ver Introduction Before you install the 100 1rp serve r , en sure that the chose n l.
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 55 Preparing t he modem Introduction Y ou requ ire a modem t o suppor t remote d ial-up ac cess to t he CallPil ot server .
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 56 Call Pilo t Modem DIP sw itches Set th e mo dem DI P swit che s befo re yo u conn ect th e mod em to the Call Pil ot server . Note: This section a pplie s onl y to t he US Ro botics 33.
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 57 T o set the modem D IP swit ches Use a pair of twee zers or a small scr ew driver to set the DIP swit ches a s describe d in the “ Change to ” co lumn of t he fol lowing ta ble: Note: ON i s down.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 58 Call Pilo t What ’ s next? Continue wi th “ Connecting perip herals t o the serv er ” on page 59. 6 OF F OFF Ca rrie r D etec t (CD ) o verri de OFF: The modem s ends a CD signal when it connects with an other modem; it dr ops the CD on disconn ect.
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 59 Connecting peripherals to the serve r Rear panel connections Note: Th e above pic ture shows the AC versi on of the s erver . The DC version o f the ser ver has a d iff erent powe r input.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 60 Call Pilo t T o connect the mouse, keyboard, and monitor to the server 1 Place the monito r , k eyboard, an d mouse i n the same locatio n as the server . 2 Plug th e keyboa rd and mo use into t he approp riate PS /2 connec tors on the SBC .
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 61 6 Connect the pow er cor d to the mod em, an d plug the other end into a wall recep tacle or po wer bar . 7 T urn on t he modem.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 62 Call Pilo t Connecting the server to the ELAN Introduction Connect th e CallPil ot server to th e Meridian 1 switch or Successio n CSE 1000 system using the Embedded LAN (ELAN).
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 63 However , if you choose to establis h a direct p oint-to- point ELA N connec tion, no o ther devi ce can con nect to the ELAN.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 64 Call Pilo t Connecting the server to the CLAN (optional) Introduction This sect ion provi des instr uctions t o connect the serve r to the Cu stomer LAN (CLAN). Note: Th e CLAN is opti onal.
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 65 What ’ s next? Continue wi th “ I nstal ling th e No rtel Netw orks softw are fe atu re key adap ter ” on page 66.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 66 Call Pilo t Install ing the No rt el Netw or ks soft wa re featur e key adapte r Introduction The softwar e featur e key is a securit y device t hat stor es the uni que seria l number of t he server .
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 67 Requirements For i nst al lati on, y ou req uire a Phil lips No. 1 s crew driv e r . T o install the s oftware f eature k ey adapte r 1 Ensur e that ther e is no c able co nnecte d to the par allel p ort.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 68 Call Pilo t Connecting the server to power Before you begin Ensure tha t prop er power and grounding are avail able for all the power outlets serv ing the Cal lPi lo t ser ver and it s assoc iat ed peri pher al s.
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 69 Before you connect th e serv er to the power sourc e, review t he follo wing diagram to ensure that al l periphe ral ha rdware devi ces are in pla ce.
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 70 Call Pilo t T o connect the 1001rp AC server to power 1 Plug t he ser ver ’ s AC po wer cord i nto the server ’ s rear pa nel. 2 Plug th e other en d of the server ’ s AC power co rd into a prope rly grou nded pow er ou tlet or po we r bar .
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 71 T o connect the 1001rp DC server to power 1 Connect the DC po wer cable to the se rver , as shown below: . DANGER Risk of elec trical sho ck Only qual ified personnel can alte r elect rical co nnections .
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 72 Call Pilo t 2 Connect the othe r end of th e DC power cable to t he Powe r Distrib ution Unit (PDU). See details below: The fol lowing ph otograph shows the keye d plug of the DC powe r ca ble.
May 200 3 Installi ng the server and conn ecting the perip heral devi ces Part 2: 100 1rp Serv er Hardware Ins tallat ion 73 What ’ s next? If W indows NT starte d successf ully , proceed with t he swit ch and ser ver set up as descr ibed in Pa rt 3 of the Ca llPilot Install ation and Con figurati on binder .
Installi ng the server an d conn ecting th e periphera l device s Standa rd 1.0 74 Call Pilo t.
Part 2: 100 1rp Serv er Hardware Ins tallat ion 75 Index A adapter software feature key , ill ustration 66 alarm board 11 assigned board label CallPilot Mana ger 16 C checklist installatio n 26 CLAN m.
Index Standa rd 1.0 76 Call Pilo t required equipment 55 features serve r 10 features, front pan el diagram 11 front bezel 31 , 32 G groundi ng guid elines 44 I illustrat ion modem 56 software feature.
May 200 3 Inde x Part 2: 100 1rp Serv er Hardware Ins tallat ion 77 AC server 70 DC server 71 power dist ribution rat ionale 47 Power Distribution Unit See PDU power guidelines 44 power s upply bringi.
Index Standa rd 1.0 78 Call Pilo t.
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CallPilot Installa tion and Conf igurati on Part 2: 1001rp Server Hardware I nstallation Copyright © 2003 N ortel Networ ks, All Rights Res erved Informati on is su bject to c hange with out not ice. Nortel Networks res erves the right to m ake changes in de sign or c omponent s as p rogress i n engi neering an d manufac turing may warrant.
An important point after buying a device Nortel Networks 555-7101-217 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel Networks 555-7101-217 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel Networks 555-7101-217 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel Networks 555-7101-217 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel Networks 555-7101-217 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel Networks 555-7101-217, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel Networks 555-7101-217.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel Networks 555-7101-217. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel Networks 555-7101-217 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
