Instruction/ maintenance manual of the product 1002rp Nortel Networks
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CallPilot R elease 4 . 0 Document Number: 555-71 01 - 20 5 Document V ersion : St andard 1. 07 October 2 006 100 2rp S erver Har dw ar e Ins t allation.
Standard 1.07 2 CallPil ot Copyright © 2006 Nortel Networks. All Rights Reserved. The information in this do cument is subject to change without notice. The statements, configurations, technical data, and recommendations in this document ar e believed to be accurat e and reliabl e, but are pre sented without express or implied warranty.
October 2006 1002rp Server Hardware Installation 3 CRYSTAL REPORTS is a trademark of Seagate Software Inc. EUDORA is a trademark of Qualcomm. eTrust and InoculateIT are trademarks of Computer Associates Think Inc.
Standard 1.07 4 CallPil ot WINZIP is a trademark of Nico Mark Com puting, Inc. XEON is a t rademark o f Intel, Inc. All other trademarks and registered tr ademarks are the property of their respective owne rs.
October 2006 1002rp Server Hardware Installation 5 があります。この場合には使用者が適切な対策を取るように要求されることがあ ります。 This is a Class A product base d on th e standard of the V oluntary Control Council for Interference by Information T echnolo gy Equipment (VCCI).
Standard 1.07 6 CallPil ot.
1002rp Server Hardware Installation 7 Publication history October 2006 CallPilot 4.0, Standard 1 .07 of CallPilot Installation and Configur ation, 1002rp Server Hardware Installation is issued for general release. September 2 006 CallPilot 4.0, Standard 1 .
8 CallPil ot Publication history Standard 1.07 October 2002 Standard 1.0 of CallPilot Installation and Configuration, 1002rp Server Hardware Installation is issued for general release .
1002rp Server Hardware Installation 9 Task List To unpack the equipment ................ .................... ................... ......... 37 To remove the front bezel ......................... ................... ................... 40 To remove the server cov er .
Task List Standard 1.07 10 CallPil ot.
1002rp Server Hardware Installation 11 Contents 1 How to get Help 13 2 1002rp server description 15 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Slot assignments . . . . . . . . . . . .
Contents Standard 1.07 12 CallPil ot A EMC emission level protecti on for the 1002rp Server 79 Index 81.
1002rp Server Hardware Installation 13 Chapter 1 How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for No rtel products is from the Nortel Technical Support Web site: http://www.
How to get Help Standard 1.07 14 CallPil ot Outside North America, go to the following Web site to obtain the phone number for your region: http://www.
1002rp Server Hardware Installation 15 Chapter 2 1002rp server description In this chapter Server features 16 Slot assignment s 21 Network connectivity 25 Network connectivity 25 Supported periphe ral.
1002rp server descrip tion Standard 1.07 16 CallPil ot Server features Introduction This section provides a general overview of the 1002rp server. Server dime nsio ns and weight Height 320 mm (12.5 in.) Width 483 mm (19 in.) Depth (distance from front to back) without front bezel with front bezel 495 mm (19.
October 2006 1002rp server description 1002rp Server Hardware Installation 17 Environmental specifications Environmental condition Specification Operating temperature 10 ° C to 35 ° C (50 ° F to 95 ° F) Maximum rate of change must n ot exceed 10 ° C (50 ° F) per hour.
1002rp server descrip tion Standard 1.07 18 CallPil ot Front panel features (front vi ew without the front bezel) The front view of the 1002rp server ch assis shows redundant dual fans to the left and the right of the status pane l. The left drive bay h olds six SCSI hard drives with hot-pluggable carriers.
October 2006 1002rp server description 1002rp Server Hardware Installation 19 Rear panel diagram The following diagram shows the slot lo cations in the rear panel, and the power switch and power input for an AC server. The rest of the diagram is the same for AC or DC servers.
1002rp server descrip tion Standard 1.07 20 CallPil ot Overhead view of empty se rver showing PCI and ISA connectors The following diagram shows the lo cation of the PCI, SBC, and ISA connectors inside the server. The view in the diagram is from the rear of the server.
October 2006 1002rp server description 1002rp Server Hardware Installation 21 Slot assignments Introduction The slot assignment tables show the following: the physical locati on of boards inside t.
1002rp server descrip tion Standard 1.07 22 CallPil ot 1002rp slot assignments Slot number CallPilot-assigned board label a Meridian 1 * / Succession * 1000 T1/SMDI Slot 1 BRD01 Not used Not used Slot.
October 2006 1002rp server description 1002rp Server Hardware Installation 23 Slot 13 (PCI Slot 5) BRD13 MPB16-4 #2 (optional) D/480JCT-2T1 Slot 14 (PCI Slot 6) BRD14 MPB16-4 #2 (optional) or MPB96 #2.
1002rp server descrip tion Standard 1.07 24 CallPil ot a. On some CallPilot Manager screens, the CallPilot-assigned board label is displayed. This lab el corresponds to the slot number. For example, BRD12 refe rs to the board in slot 12. b. The SBC card includes two onboard NICs (for ELAN and CLAN) and an onboard video card.
October 2006 1002rp server description 1002rp Server Hardware Installation 25 Network connectivity Introduction This section describes how the 1002rp server can be integrated into your network. The integratio n depends on the type of switch you are using.
1002rp server descrip tion Standard 1.07 26 CallPil ot Sample network setup: Meridian 1 The following diagram shows a CallPil ot server sample network setup with a Meridian 1 switch.
October 2006 1002rp server description 1002rp Server Hardware Installation 27 Sample network setup: Succession 1000 The following diagram shows a CallP ilot server network setup with a Succession 1000 system.
1002rp server descrip tion Standard 1.07 28 CallPil ot In the previous illustration, the telephony LAN (TLAN) provides IP connectivity between the Succession 10 00 system and the i2004 Internet phonesets.
October 2006 1002rp server description 1002rp Server Hardware Installation 29 Network requirements Appropriate networking equipmen t must be available for both the CLAN and ELAN. The CLAN and ELAN must be proper ly configured for correct CallPilot operation.
1002rp server descrip tion Standard 1.07 30 CallPil ot Supported peripheral devices Introduction This section identifies external devic es that are supported by the 1002rp server. Device Description Modem A 56-Kbit/s external modem (NTRH9078) provides remote access to the 1002rp server.
October 2006 1002rp server description 1002rp Server Hardware Installation 31 Reference documents Fundamentals CallPilot Fundamentals Guide (555-7101-010) Planning and Engineering Data Networking for .
1002rp server descrip tion Standard 1.07 32 CallPil ot.
1002rp Server Hardware Installation 33 Chapter 3 Preparing for installation In this chapter Installation o verview 34 Unpacking the 1002rp server 37 Removing the front bezel and server cover 39 Inspec.
Preparing for installati on Standard 1.07 34 CallPil ot Installation overview Introduction This section provides an overview of th e steps required to install the 1002rp server and peripheral devices. Installation checklist The following checklist identifies the tasks that must be performed when installing the CallPilot server.
October 2006 Preparing for in stallation 1002rp Server Hardware Installation 35 6 For a DC-powered server, set up the DC power source (see page 50). ❒ 7 Place the 1002rp server in th e chosen location (see page 60). ❒ 8 Replace the front bezel (see page 44).
Preparing for installati on Standard 1.07 36 CallPil ot Conventions for warnings You may encounter the following typ es of warnings in this guide. Do not ignore them. . DANGER Risk of electric s hock Warns you of an immediate elect rical hazard which, if not avoided, can result in shock, serious injury, or death.
October 2006 Preparing for in stallation 1002rp Server Hardware Installation 37 Unpacking the 1002rp server Introduction Follow this procedure to unpack the server and peripherals. To unpack the equipment 1 Carefully open the cardboard ca rton containing the server.
Preparing for installati on Standard 1.07 38 CallPil ot 5 Save all packing material s and cart ons in case you must return an y equipment to the carrier . What’s next? Remove the server co ver so that you ca n inspect the interior of the server. See “Removing the front bezel and server cover” on page 39.
October 2006 Preparing for in stallation 1002rp Server Hardware Installation 39 Removing the front bezel and server cover Introduction To access the server interior, you must remove both the front bezel and the server cover. Two locked doors, located on the front of the server, cover the front panel, including the CD-ROM drive and tape drive.
Preparing for installati on Standard 1.07 40 CallPil ot To remove the front bezel 1 Unlock and open the double doors of the front bezel. See A in the diagram below. 2 Firmly grasp the fron t bezel by the hand-holds on either sid e of the chassis, and pull the front beze l from the chassis.
October 2006 Preparing for in stallation 1002rp Server Hardware Installation 41 To remove the server cover 1 Remove the front be zel (see page 40). 2 Loosen the three th umbscrews at the rear of the top cover. 3 Remove the server co ver by pulling the cover toward the rear of the chassis, and then lifting it up and off.
Preparing for installati on Standard 1.07 42 CallPil ot Inspecting the server interior Introduction You should perform a visual inspec tion for loose components, foreign matter, or shipping dama ge inside the server. To inspect the server interior 1 Carefully check all the cards to ensure they are fully seated on the baseboard.
October 2006 Preparing for in stallation 1002rp Server Hardware Installation 43 you are satisfied that the 1002rp server has arrived at your site undamaged replace the server cover and proceed with the h ardware installation. See “Installation checklist” on page 34.
Preparing for installati on Standard 1.07 44 CallPil ot To replace the front beze l after installation is complete When the CallPilot server installation is complete and the server is in its final location, replace the front bezel. 1 Align the front bezel with the b all studs located at each faceplate corner.
1002rp Server Hardware Installation 45 Chapter 4 Power supply installation In this chapter Safety precautions 46 Installing the second power supply module (AC or DC) 47 DC wire gauge tabl es 50 DC rac.
Power supply installation Standard 1.07 46 CallPil ot Safety precautions Equipment handling guidelines External power equipment, such as an uninterruptible power supply (UPS), is usually very heav y. This equipm ent requires special handling procedures and additional personnel for unloading an d installat ion.
October 2006 Power suppl y installation 1002rp Server Hardware Installation 47 Installing the second power supply module (AC or DC) Introduction One power supply module is shipped installed.
Power supply installation Standard 1.07 48 CallPil ot The diagram below shows the location of the power supply modules in a server that has two power supply modules installed: G101751 Power supply mod.
October 2006 Power suppl y installation 1002rp Server Hardware Installation 49 To install the power supply module The server is shipped with one power supply module inst alled in the bottom power supply bay. You must install the second power supply module, as described here: 1 Align the power supply module with the top power supply bay.
Power supply installation Standard 1.07 50 CallPil ot DC wire gauge tables Introduction The tables in this section specify the DC power feed wire requirements. Cabinet and module DC feed recommended wire gauge specifications Notes: 1. The cabinet and module gro und wire specification is #10 AWG insulated green safety ground wire.
October 2006 Power suppl y installation 1002rp Server Hardware Installation 51 Metric wire conversion AWG No. Industry standard nominal (sq mm) Resistance at 20 C (Ohm/100 m) 23 5 0 . 0 5 42 5 0 . 0 8 61 6 0 . 1 3 81 0 0 . 2 0 10 6 0.33 12 4 0.63 14 2.
Power supply installation Standard 1.07 52 CallPil ot DC rack cabling The following photograph sho ws typical rack power cabling: Note: The cables are marked with Red and Green tape.
October 2006 Power suppl y installation 1002rp Server Hardware Installation 53 Main panel wiring diagram with product number. Rack power and grounding To ensure a complete powe r and grounding install.
Power supply installation Standard 1.07 54 CallPil ot -48 V DC power distribution rationale Minimum installation is one power di stribution unit (PDU) with four 48 V DC branch circuits fused at 20 amperes. The customer must be able to shut o ff any branch to ensure every unit at the site continues to function properly.
October 2006 Power suppl y installation 1002rp Server Hardware Installation 55 About the power distribution unit Introduction A PDU is installed in a rack that has DC-powered se rvers. Power from the DC supply source enters the PDU and can then be distributed to one or more servers.
Power supply installation Standard 1.07 56 CallPil ot PDU terminal blocks and wiring diagram A PDU consists of eight terminal bloc ks within a metal enclosure. Before installing the PDU, connect the termin al blocks so tha t each output connector receives power from a separate -48 V dc branch circuit, as shown in the following diagram.
October 2006 Power suppl y installation 1002rp Server Hardware Installation 57 Bringing power and ground into the PDU Introduction Install BAT/BATRTN wires in pairs. Ea ch pair of wires supplies voltages to a module through a power harness. The module harnesses are installe d in the cabinet PDU an d connected to the modul es at the factory.
Power supply installation Standard 1.07 58 CallPil ot.
1002rp Server Hardware Installation 59 Chapter 5 Installing the server and connecting the peripheral devices In this chapter Installing the server 60 Preparing the modem 61 Connecting pe ripherals to .
Installing the server and connecting the periphe ral devices Standard 1.07 60 CallPil ot Installing the server Introduction Before you install the 1002rp server, ensure that the chosen loca tion meets the requirements identified on the “Site inspection checklist” provided in the Installation and Configuration Task Li st (555-7101-210).
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 61 Preparing the modem Introduction You require a modem to supp ort remo te dial-up access to the CallPilot server. The modem also en ables Nortel technical support to conne ct to your CallPilot server for troubleshooting purpo ses.
Installing the server and connecting the periphe ral devices Standard 1.07 62 CallPil ot Modem DIP switches Set the modem DIP switches before yo u connect the modem t o the CallPilot server. Note: This section applies only to the U.S. Robotics 56-K bit/s external Sportster modem.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 63 To set the modem DIP switches Use a pair of tweezers or a small screwdriver to set the DIP switches as described in the Change to co lumn of the following table: Note: ON is down.
Installing the server and connecting the periphe ral devices Standard 1.07 64 CallPil ot What’s next? Continue with “Connec ting peripherals to the server” on page 6 5. 6 OFF OFF Carrier Detect (CD) override OFF: The modem sends a CD signal when it connects with another modem; it dr ops the CD on disconnect.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 65 Connecting peripherals to the server Rear panel connectors Note: The above diagram shows the power switch and power input for an AC server.
Installing the server and connecting the periphe ral devices Standard 1.07 66 CallPil ot To connect the mo use, keyboard, and monitor to the server 1 Place the monitor, keybo ard, and mouse in the same location as the server.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 67 6 Ensure that a single-point ground referen ce is available for all the power outlets serving the CallPilot server and its periphera ls.
Installing the server and connecting the periphe ral devices Standard 1.07 68 CallPil ot Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession 1000 system using the ELAN.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 69 3 Record the MAC address on the Configuration Wizard worksheet that is provided in the Installation and Configuratio n Task List (555-7101-210) .
Installing the server and connecting the periphe ral devices Standard 1.07 70 CallPil ot What’s next? IF the server will THEN be connected to a CLAN co ntinue with page 71. not be connected to a CLAN contin ue with installing the software feature dongle.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 71 Connecting the server to the CLAN (optional) Introduction This section provides instructions to connect th e server to th e CLAN. Note: The CLAN is optional.
Installing the server and connecting the periphe ral devices Standard 1.07 72 CallPil ot You need the MAC a ddress to identify the CLAN when r unning the Configuration Wizard to configure the CallPilot serve r. Note: When connecting the optional CLAN, do not p ower up unless your antivirus programs and No rtel secu rity updates are installed first.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 73 Installing the Nortel software feature dongle Introduction The software feature key is a security device that stores the unique serial number of the server.
Installing the server and connecting the periphe ral devices Standard 1.07 74 CallPil ot Requirements For installation, you require a Phillips No. 1 screwdriver. To install the soft ware feature dongle 1 Ensure that there is no cable connected to th e parallel port.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 75 Connecting the server to power Before you begin Ensure that proper power and grounding are av ailable for all the power outlets serving the CallPilot server and its associated peripherals.
Installing the server and connecting the periphe ral devices Standard 1.07 76 CallPil ot Before you connect the server to the power source, review the following diagram to ensure that all peripher al hardware devices are in place.
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 77 To connect the 1002r p AC server to power 1 Plug the server AC power cor d into the server rear panel. 2 Plug the other end into a wall receptacle or power bar.
Installing the server and connecting the periphe ral devices Standard 1.07 78 CallPil ot 2 Connect the other end of the DC power cable to the PDU. Use the supplied clips and screws to secure t he plugs. The following phot ograph shows the keye d plug of the DC power cable.
1002rp Server Hardware Installation 79 Appendix A EMC emission level protection for the 1002rp Server To lower the EMC emission level, ferr ite cores are installed with one loop (see diagram below) on.
EMC emission level protection for the 1002rp Server Standard 1.07 80 CallPil ot Ferrites secured to an external cab le The ferrites are secured to the appropriat e cable with plastic enclosure clips.
1002rp Server Hardware Installation 81 Index Numerics 703t server environmental specifications 17 A adapter software feature key, illustrati on 73 alarm board 18 C checklist installati on 34 CLAN medi.
Index Standard 1.07 82 CallPil ot F fax modem illustration 62 required equipment 61 features server 16 features, front panel diagram 18 front bezel 40 G grounding guidelines 50 I illustration modem 62.
October 2006 Index 1002rp Server Hardware Installation 83 power distribution un it See PDU power guidelines 50 power supp ly bringing power and ground into t he PDU 57 DC wire gauge t ables 50 groundi.
Index Standard 1.07 84 CallPil ot.
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10 02 rp Ser v er H ard ware I n stal l at i on CallPilot Rel ea se 4.0 Document Number: 555- 7101 - 205 Document V ersion : Standar d 1.0 7 October 2 006 All Rights Reserved. To provide feedback or report a problem in this document, go to www.nortel.
An important point after buying a device Nortel Networks 1002rp (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel Networks 1002rp yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel Networks 1002rp - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel Networks 1002rp you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel Networks 1002rp will certainly help you make a decision on the purchase.
If you already are a holder of Nortel Networks 1002rp, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel Networks 1002rp.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel Networks 1002rp. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel Networks 1002rp along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center