Instruction/ maintenance manual of the product CallPilot 2.0 Nortel
Go to page of 17
CallPilot . TM Release 2.0 Desktop Messaging User Guide for Internet Clients.
Business Communications Manager & CallPilot 100/150 Updates to the Desktop Messag ing User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported.
About for warding Desktop Messaging messages Do not use the right-click menu to forward a Desktop Messaging message. T o forward a message, either : • open the message and forward it fr om the CallPi lot window or • for Outlook, select the message in the Outlook Inbox and forward it from the Outlook toolbar.
2 Co n t e n t s Welcome to Cal lPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Gett in g star ted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Logging in to CallPilo t . . . . . . . .
3 We l c o m e t o C allPilot CallPil ot fr om Nortel Net works is a n advanc ed business communications system tha t offer s exceptional flexibility f or manag ing your messaging needs. Y ou can w or k with Cal lPilot fro m your telephone or your comp uter .
4 Getting sta r ted Abo ut th is g ui de Thi s user guid e is an ov er view of how to use Cal lPil ot wit h your In ter ne t e- mail. The in structi ons and sc reen imag es s ho wn in th is gu ide p ro vid e gen era l inf ormatio n f or usin g Cal lPi lo t w ith y o ur e-m a il .
5 Logg ing in to CallPilot When y ou log i n t o y our e- m ai l, y ou can l og in to Ca ll Pil ot at th e same t im e . Note : If the Reme mber pa ss word op tio n is av aila ble, do not leave the box checked on a shar ed compu te r .
6 W or k ing wit h your CallPilot mes sages Whe n you open your e- mail with Cal lPi lot ins tall ed, your Ca llPil ot me ssages ap pear in your In box. Y ou can open , mov e, co p y , de lete, forward, a nd re ply to C allPi lot me ssag es, and co mp os e new CallPilo t m e ss ag es, in th e same w ay a s you r e-mai l messa ge s .
7 Pla ying voice messages T o se lect your telephone or computer to play v oice messages Y ou ca n cho ose to pla y y o ur v oi ce m essag es f ro m y our tele phon e or y o ur co mput er . T o chan ge the se tting , or to chan ge the telep hone number that CallP ilot dial s, see Changi ng audio sett ings , pa ge 1 3.
8 V iewing f ax messages T o vie w f ax e s on y our co m pu ter , y o u m ust ha v e I maging f or Wi nd o ws o r o the r i m ag in g soft w are inst a ll ed on y our co m pu ter . In a ddi ti on, y our CallP ilot ad mi ni s tr at or must enab le f ax ca pa bi li ty f or y our m ai lb o x.
9 C omposing voice messages T o comp ose a nd se nd a C allPi lot v o ice messag e , y ou record a mes sag e and s a v e it as a fil e , th en attach th e fi le to a ne w me ss a ge an d send it .
10 C omposing f ax a nd text messages T o cr eate a f ax, y our C allPi lot ma ilbo x m ust h av e f ax capa bility , and you r co mputer mus t hav e Desktop Me ssagi ng in stalle d. CallP ilot r ecip ients of your f ax must also hav e f a x capa bili ty to vie w the f a x on the ir com pute r .
11 Addr essing messages T o address a message fro m an address book Y ou can a ddr ess a C all Pilot mess age from the Ca llPi lot Ad dress Book on th e serv er , or from the e- mai l addre ss book on your compu ter or on the ser ver . Add res s CallP ilot mess ages the same way as y our e-m ail messa ges.
12 C ha n ging y our ma ilbox setti n gs T o view or change your CallPilot access settin gs Y our admi nistra tor ent ers the default Call Pil ot a ccess infor mat ion f or you. Y ou can chan ge th es e s ett in gs i f re qu ir ed. Ref er to t he on li ne Help in th e C al lPi lo t P la y e r f or deta iled e xpla natio n.
13 C hanging audio settings T o cha nge the audio device and volume Y ou ca n pl a y and re cord y our me ss a ge s f rom y o ur teleph on e o r y our c om pu te r . 1 On the Cal lPilot Pla yer , select Vie w > Option s. 2 Clic k the A udio ta b to di spla y the curre nt A udio s etting s.
14 Using My CallPilot If the we b-bas ed reso ur ces of My CallPi lot are a v a ilab l e f or y our ma ilbo x, y ou r admi ni s tr at or will p ro vide y ou w ith t he UR L. F or mo re in f ormation o n My Ca ll Pi lo t, r ef er to th e My CallPilot User Guide .
15 Document inf orma tion Ca llPilot Desktop Messaging User Gui de for Inte rnet Clie nts Cop yright © 2002 Nor tel Networks, All Rights Reser ved Inf or ma tion is subject to change wit hout notice. Nor tel Networks reser v es the righ t to make changes in design or component s as progress in eng ineering and manuf acturing ma y warr ant.
An important point after buying a device Nortel CallPilot 2.0 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nortel CallPilot 2.0 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nortel CallPilot 2.0 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nortel CallPilot 2.0 you will learn all the available features of the product, as well as information on its operation. The information that you get Nortel CallPilot 2.0 will certainly help you make a decision on the purchase.
If you already are a holder of Nortel CallPilot 2.0, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nortel CallPilot 2.0.
However, one of the most important roles played by the user manual is to help in solving problems with Nortel CallPilot 2.0. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nortel CallPilot 2.0 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
