Instruction/ maintenance manual of the product MFC-3820CN Nordic Star Products
Go to page of 190
MFC-3420C MFC-3820CN USER ’S GUIDE.
i THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROV AL INFORMATION Brot he r adv ises th at th is pro du ct may not func tio n corr ec.
ii.
iii Safety preca ution s To u se the m a chine sa fe ly Ple ase ref er to these inst ructio ns for la ter refe rence and bef ore a tte mp ti n g an y ma in te na nce .
iv To prev ent inj uries, be car eful not to put your hands on the edge of the m achine u nder the scan ner cover. To prev ent inj uries, be car eful not to p ut your fingers in the area shown in the illust ration. To prev ent inj uries, be car eful not to touc h the area shade d in the i l lus tr at ion .
v WARNI NG ■ W hen y ou mo v e the ma c hin e, gra sp t he si d e hand ho lds as sh own abo v e. D o NOT c ar ry th e ma ch ine by ho l din g it at th e botto m.
vi Choosing a location Pl ace y o ur ma ch in e on a fla t , st ab le s urf a ce th at is fr ee o f vi b rat io n and sh o cks, su ch as a des k. Put the machine n ear a socke t and a sta n da rd, g rou nded A C p owe r ou tlet. C hoos e a loca tion wher e the temp era t ure rema ins be tw een 10 ° an d 35 °C.
vii Quick Refere nce Gui de Send ing fa xes Aut om at ic Tra n smi ssi on 1 If it is n ot illumi nated in gree n, p res s ( Fax ). 2 Load your docu men t. ( See Load docu men ts o n pa ge 2-1 .) 3 Ent e r th e f ax nu m be r usi n g Spee d-Di al, Searc h or the dial pa d.
viii D ial li ng op era t ion s Spe ed-D iallin g 1 If it is not illumin ated in gr ee n, p re s s ( Fax ). 2 Load yo ur doc um en t. (S ee Load doc u men ts o n pa ge 2- 1.) 3 Press Sear ch/ Sp ee d Di al , pr ess # , and the n pres s the two -digit Spee d-Dia l num be r.
ix Table of Contents 1 Int ro duct io n .... .... ....... ..... ..... ..... .... ..... ..... ..... ....... .... ..... ..... .... 1-1 Usi ng t h is Guid e .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... ....... .... 1-1 Fi n di ng in forma tio n .
x 3 On- sc r ee n p rogra mmin g ..... ..... .... ..... ..... .... ..... ..... ..... ....... ... 3- 1 User- friendl y program ming . .. ...... ... ..... ...... ... ..... ..... ...... ... .. 3-1 Menu table ... .... ..... ..... .... ..... ... ....... ..
xi Reception int o memory (No t availab le for colour fax rec ep tion) .. ..... ..... .... ..... ..... .... ..... ..... ..... .... ........ .... .. 5- 9 If th e Me mor y Re ceiv e is On at thi s tim e.. . .... ....... .. 5-9 If th e Me mor y Re ceiv e is Off at thi s ti me.
xii Delay ed Batch Transm ission (Not avai lable for c ol our f axes ) .... ..... ..... .... ..... ..... . 6-1 5 Setup for P olled Transmit (Standar d) (Not avai lable for c ol our f axes ) .... ..... ..... .... ..... ..... . 6-1 5 Setup for P olled Tra nsmit with Secure Code (Not avai lable for c ol our f axes ) .
xiii 10 Mak ing cop ies .... ..... ....... ..... ..... .... ..... ..... ..... .... ....... ..... ..... .. 10- 1 Usi ng t h e mach ine as a c opi er .... .... ..... ..... ..... .... ..... ..... .. 10 -1 E nte r Cop y m ode.. ....... ..... ..... .... ..
xiv 12 Impo rtant inf orm ati on ... .... ..... ..... ....... ..... .... ..... ..... ..... .... .... 12- 1 For y ou r saf e ty..... .. ..... ..... ....... .... ..... ..... ..... .... ..... ..... . 12-1 IT p owe r sy stem (For Norw ay on ly) ... ..... .
xv Co mp ute r re qui rem en t s ... ..... .... ..... ....... ..... ..... .... ..... ..... .... S-7 Co ns uma ble ite ms .... ..... .... ..... ..... ....... ..... .... ..... ..... ..... .... .. S-8 Ne two rk (LAN ) (MF C-38 20 CN onl y) ..... ..... ..
INTRODUCTI ON 1 - 1 1 Using this G uide Tha nk y ou fo r buyi ng a Bro ther Mu lt i-F u nct ion Ce nter ( MFC ). Your machine is simple to use, with LCD screen instructions to guide you thr ough pr ogra mmin g it. You c an mak e th e mos t of yo ur mac hine b y vie w in g throug h this Gui d e.
1 - 2 INTRODUCTI ON Control pa nel overv iew M FC- 3420 C M FC-3 82 0C N 3 4 5 6 7 1 2 10 9 8 3 4 5 6 7 1 2 11 10 9 8.
INTRODUCTI ON 1 - 3 1 Copy keys (Temp orary settings): Options You can quick ly an d ea sily s elect tem porary setting s f or copying. Quali ty Use this key to tem porarily change the quality fo r Copying. Enlarge/Reduce Lets you enlar ge or reduce copies dependi ng on the ratio you selec t.
1 - 4 INTRODUCTI ON 8 N aviga tion keys: Menu/ Se t Lets you access the Menu t o prog r am and store yo ur setting s in the machi ne. When using the speaker or dur ing ringi ng in fax mode, y ou can pr e ss thes e keys to adju st the volume. Se arch/Spee d Dial Lets you l oo k up n umbers that are stored i n t he dialling memory.
INTRODUCTI ON 1 - 5 Turni ng th e mach ine to Po wer Save condit ion When t he machine is id le, you can turn it t o Power S ave conditio n by pr ess in g th e Po we r Sav e key. In Powe r Save mod e , the ma chin e will re ceive telephone calls, and a lso re ceive faxes i n Fa x On ly , Fax/ Te l or Exte rnal TAD mode .
1 - 6 INTRODUCTI ON P. Save Setting Receive M ode Availab le Operations Fax R ece iv e: On (default) Fax O nly Fax/ Tel Ext ern al T AD Fax Recei ve, Fax Detect , Delayed Fax, Remot e Fax Option, Re mote Retriev al: ■ You can not receive fax w ith Mono Start or Colour Start .
INTRODUCTI ON 1 - 7 About fax mac hines Fax ton e s an d hands hak e When someone is sending a fax, the machine sends fax calling tones (C NG t ones) .
1 - 8 INTRODUCTI ON ECM (E rr or Corre cti on Mod e) The Erro r Co rrectio n Mode (E CM) is a way for t he mach ine to che ck a fax tr ansmission while it is in p rogress. If the machine d etects err ors d uring fax transm i s sion , it re send s th e page s of t he fax tha t had a n er ror .
INTRODUCTI ON 1 - 9 Connectin g the mac hine Con necti ng an ext erna l tel epho ne You c an conn ec t a s ep ara t e tel e phone ( or te l eph one an s wer i ng de vic e) a s sh own i n th e di ag ra m b elo w. When thi s pho ne (o r T AD) is in us e, t he L CD sh ows Te le ph on e .
1 - 1 0 I NTR ODUCTIO N C onne ct ing a n ext ern al t eleph o ne answ er ing de vice (TAD) Seq uen ce You may ch oose to connect an answering device. Ho wever, when yo u ha ve an exter nal TAD o n the s a me t ele ph one line as th e m achi ne, t h e TA D an s wers a ll c a lls an d the m a chin e “ l is ten s” f or f ax callin g (CNG) tones.
INTRO DUCTION 1 - 11 When the TAD is in u se, the LCD sh ows Tele phone . If yo u do not recei ve all your f axes , re duce th e Rin g Del ay se t tin g o n your ex t ern al TA D . Unless you are using Distinctive Ring, do not conne c t a TAD e lsewhere on the same phone line.
1 - 1 2 I NTR ODUCTIO N Conn ection s Th e e xte rna l T AD mu st be co nn ect ed as sh own abo ve. 1 Set yo ur ext ern al TA D to on e o r tw o rin gs . ( The mac h ine ’s Ri ng Delay setting does not apply.) 2 Re cord th e out g oi ng mes sage on yo ur ex tern a l TAD .
INTRO DUCTION 1 - 13 Usin g exten sion te lephon es (For U .K. only) It ma y be tha t yo ur p rem is es ar e al r ead y w ire d wi th pa ra l lel ex te nsio n tel epho n es , or you i n tend to add exte nsio n tele phon es to your line, in add it ion to yo ur ma c hin e.
1 - 1 4 I NTR ODUCTIO N The se ph on es are no w co nnec t ed a s ex te rn al de vi ces as pe r page 1- 9, b ec au se t he y are c on ne cte d t o the f ax ma chi n e via the T - conn ect or . FAX EXTENSION SOCKET EXTENSION SOCKET MASTER SOCKET INCOMING LINE INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig.
INTRO DUCTION 1 - 15 Mult i-l ine co n nect ions (PBX ) Mo st of f ices use a c ent ra l te le pho ne sys tem . Wh ile i t i s of te n relatively simple to co nn ect the machin e to a key system o r a.
2 - 1 LOADING DOCUMENTS AND PAPER 2 Load document s You c an send a fax , copy and scan f rom th e ADF (a utomat ic doc ume nt fe eder ) or from the sca nner g lass . U sin g th e a ut oma tic doc um ent fe ed er (A DF ) Th e A DF ca n ho ld up to 2 0 page s and feeds ea ch s he et indi vi dual ly .
LOADING DOCUMENTS AND PAPER 2 - 2 1 Unfo ld the A DF Docu ment Suppor t. 2 Fan the page s we l l an d stag ger them at an ang le. Make sure you put the do cument s face up, t op e dge fi rst in the ADF until you fe el the m touch t he fe ed roll er. 3 Adj ust th e pa per gui de s to f it th e widt h of your docume nt s .
2 - 3 LOADING DOCUMENTS AND PAPER Usi ng the sc anne r glass You c an u se th e s can ne r gl as s to f ax page s of a b oo k or on e pa ge at a time . Documents mu st be A4 s iz e (21.6 to 29.7 c m). 1 Li ft the d oc um ent cov e r. 2 Usi ng t h e do cumen t guid elines on the le ft, cen ter the documen t face down on the scanner glass.
LOADING DOCUMENTS AND PAPER 2 - 4 About paper The pri nt qua li ty of your do c ume nt can be af f ect ed by th e k ind of pape r you use i n the mac hi ne. To get the best print q u al ity fo r th e set tings yo u’ve chose n, alwa ys se t the Pape r T yp e to match t he ty pe of pa per you lo ad.
2 - 5 LOADING DOCUMENTS AND PAPER Paper capacit y of th e paper tray * Y ou c an c opy only o n A4, A5 a nd Pho to C ard (102 m m X 152 mm) pape r . * Yo u c an rece i ve f axes on ly on A4 pa pe r.
LOADING DOCUMENTS AND PAPER 2 - 6 Pape r capac ity of t he outpu t paper su ppor t Ou tp ut Pa pe r Supp or t Up t o 50 shee ts of 80 g/ m 2 (A4) ■ Tr an spar enci es an d glo ss y pap er m ust be pi ck ed up fr om t he ou tpu t pa pe r su pp ort one page at a time to av oi d smud ging.
2 - 7 LOADING DOCUMENTS AND PAPER Pri ntab le ar ea Th e p rin ta ble are a d epe nd s on t he s ett ing s in t he a ppl ic ati on y ou are usin g. The fig ure s bel ow sho w the un print able ar eas on cut shee t pape r and en vel ope s.
LOADING DOCUMENTS AND PAPER 2 - 8 , Ho w to l oa d pa pe r and e nv el op es To l oa d pa pe r or o the r m edi a 1 Fan th e s tac k of p aper w el l to avoi d pa per jam s and m is-fe eds. 2 Pr ess an d sl ide the pape r gui de to fit the p ape r w idth .
2 - 9 LOADING DOCUMENTS AND PAPER 3 Gen tl y in s ert th e pa pe r. Ma ke su re th e pri nt si d e is tow a rds you and th e pa pe r is be lo w the ma ximu m p aper mark .
LOADING DOCUMENTS AND PAPER 2 - 10 To lo ad enve lopes 1 Bef o re lo ad ing , pre s s th e cor ner s and si des of the e nv el op es t o m ake t he m as fl at as pos s ib le. 2 Pres s and s lide t he p aper g uide t o fit the w idth of the e nvel opes .
3 - 1 ON-SCREEN PROGRA MMING 3 User-friend ly pro gramming Your mac hin e is de sign ed to be eas y to use wi th LCD on- scre en pr o gra mmi n g usin g t he na vi ga tio n ke ys . U ser - fr ien dly p rog ram mi ng he l ps y ou t ake fu ll ad va nt age o f al l th e men u sel ect ion s your machine h as t o offe r.
ON-SCREEN PROGRAMM ING 3 - 2 Nav igatio n keys You c an acc ess the m e nu m ode by pre s sing Menu/Set . When yo u en te r t he me nu , the LC D s crol l s.
3 - 3 ON-SCREEN PROGRA MMING Main Menu Sub menu M enu Selections Opti ons Des criptio ns Page 1 . Genera l Setup 1 . Mode T im er — 5 Mi ns 2 Mins 1 Min 30 Se cs 0 Sec Off Sets t he time to return to Fax m ode. 4-6 2 . Pape r Ty pe — Pl ai n Inkj et Glos sy ( 4-Col or or 3-Co lo r ) Tran sp rn cy Sets t he type of paper in the pap er tray.
ON-SCREEN PROGRAMM ING 3 - 4 2 . Fa x 1 . Setu p Rece iv e (In Fax mode only) 1 . Ring D ela y 01-0 4 ( 02 ) (UK only) 00-0 5 ( 02 ) (Nor dic count ries only) Sets the numbe r of rings befor e t he machine answer s in Fax or Fax /Tel m ode. 5-3 2 . F/T Ri ng Time 70 S ec 40 S ec 30 S ec 20 S ec Sets the pseudo/do uble -ring time in Fax /Tel mode.
3 - 5 ON-SCREEN PROGRA MMING 2 . Fax (Conti nued ) 2 . Setu p Se nd (In Fax mo de onl y) 1 . Con tr ast Au to Ligh t Dark Chan ges the lightn ess or dar kness of f axes you s end. 6-6 2 . Fa x Reso lut io n Stan da rd Fine S.Fi ne Phot o Sets t he defa ult resoluti on for out going fax es.
ON-SCREEN PROGRAMM ING 3 - 6 2 . Fa x (Contin ued) 4 . Re port Sett in g 1 . XMIT Rep ort On On+I mage Off Off+ Imag e Initial setu p for Transmi ssion Verification Report and Jour nal Repor t. 9-1 2 . Jour na l Peri od Ever y 7 Da ys Ever y 2 Da ys Every 24 Hour s Every 12 Hour s Eve ry 6 Hours Every 50 Faxe s Journal: Off 9-2 5 .
3 - 7 ON-SCREEN PROGRA MMING 3 . Copy 1 . Qu al it y Be st Norm al Fast Sel ects th e C opy resoluti on fo r your type of doc ument. 10-15 2 . Brig ht ne ss —- + - + - + - + - + Adj usts th e brig htness. 10 -15 3 . Cont ra st —- + - + - + - + - + Adj usts th e co ntrast for c opies.
ON-SCREEN PROGRAMM ING 3 - 8 4 . PhotoC apture (MFC-382 0CN only) 1 . Pr int Qual it y — Norm al Fine Phot o Selects the print quality . 11-9 2 . P aper & Size — 10x 15c m Glo ssy 13x 18c m Glo ssy A4 Gl os sy A4 Pl ai n 10x 15c m Ink jet A4 In kj et Selects the paper and pri nt size.
3 - 9 ON-SCREEN PROGRA MMING 4 . Pho toCapt ure (MFC- 3820CN only ) (Conti nued ) 6 . Crop pi ng Crop ping: On Crop ping: Off Crops the imag e aroun d the margi n to fit the p aper s ize or print si ze. Turn this featur e of f if y ou want to pr int w hole i mages or prev ent un wanted cro pping.
ON-SCREEN PROGRAM MING 3 - 10 5 . LA N (MFC-382 0CN only) 1 . Se tup TCP/ IP 1 . BOOT Met hod Auto Stat ic RARP BOOT P DHCP You can choose t he BOOT me thod that best suits you needs . Se e Ne t w o r k Us e r ’ s Gu i d e on t he CD - R OM 2 . IP A dd res s [0 00-255].
3 - 1 1 O N-SCREEN PROGRAMMING 5 . LAN (MFC- 3820CN only ) (Conti nued ) 2 . Set up Misc. 1 . Eth er net Au to 100B -F D 100B -H D 10B- FD 10B- HD Sel ects Et hern et l ink mode. See Network User’ s Gui de on t he CD-ROM 2 . Ti me Z one GMT -XX :XX Sets t he time z one for y our countr y.
ON-SCREEN PROGRAM MING 3 - 12 0 . In itia l Setu p (Contin ued) 5 . PB X (MFC-3 420C only) — On Off Turn on thi s funct ion if th e mac hin e is connect ed to PAB X (private autom atic Branch Ex change) . 4-4 5 . Ph one Line Set (MFC-3 820CN only) — Norm al PBX ADSL Selects the phone line type.
4 - 1 GETTING STARTED 4 Initial Setup Set tin g the Da te and Time Your mach ine disp lays th e dat e and tim e an d if yo u set up the S tatio n ID i t pr in ts on e ver y f ax y o u sen d. If t h ere is a po w er fai lure , yo u may have to reset the date a nd time.
GETTING STARTED 4 - 2 Sett ing the Statio n ID You shou l d s t ore your nam e or co mpa ny nam e and fax nu mber on all fax pages that you send. It is i mpo rtant that y o u en ter th e fax num ber in t he int ernati ona lly st an dar dis e d for ma t , i.
4 - 3 GETTING STARTED Enter ing text When you are set ting c ertai n me nu se l e cti ons , su ch as t he S tatio n ID, yo u m a y need to ty pe te xt into the m ach i ne.
GETTING STARTED 4 - 4 Spec ial char acters and symbo ls Press , # or 0 , and t hen pre s s or to mov e the curs or und er the sp eci a l ch ara cte r or sy mbo l y ou wa nt . Th en pr ess Me n u/S et to select it. Sett ing Tone or Pulse dial li ng mode (Ex ce pt for th e No r di c Co unt rie s) 1 Pres s Menu/Set , 0 , 4 .
4 - 5 GETTING STARTED Setti ng th e Phone Line Ty pe (MFC -382 0CN on ly) If y ou ar e con ne c ti ng t hi s ma chi ne t o a PB X or PA BX , yo u ne ed to ch an ge th e Phon e Li n e Ty pe to PB X by comp l eti n g the fol l owin g step s.
GETTING STARTED 4 - 6 Gener al Setup Sett ing the Mode Time r The ma chine has th re e te mporary m ode ke ys on the cont rol panel: Fa x, Co py and Scan. You can ch ange t he nu mber of se conds or mi nute s the machi ne tak es af ter t he la st Co py or S can o p er ation befo re it returns to Fax mode.
4 - 7 GETTING STARTED Setti ng the Pa per Type To g et the be s t pr i nt qu al i ty, s et t h e ma c hin e fo r t he ty pe of p ap er yo u are us in g. 1 Press Men u/ Se t , 1 , 2 . 2 Press or to se le ct Plai n , Inkj et , Gl os sy or Tr ansp rnc y .
GETTING STARTED 4 - 8 Sett ing t h e Rin g Volume You c an adj ust th e rin g v olu me whe n y ou r mach i ne is i d le (n ot bei ng us ed) . You ca n t urn the ri ng Off or you ca n select t h e ri ng volume level. 1 Pres s Menu/Set , 1 , 3 , 1 . 2 Press or to select ( Low , Me d , High or Off ).
4 - 9 GETTING STARTED Set tin g the S p eake r Vol um e You can adjust the mach ine’s one-way sp eaker volume. 1 Press Men u/ Se t , 1 , 3 , 3 . 2 Press or to select ( Lo w , Med , Hi gh or Off ).
GET TIN G ST ART ED 4 - 10 Power Sa v e Settin g You ca n custom ise the ma ch ine’s Pow er Sa ve key. Th e default mo de is On. You r mac h ine can r ec eiv e faxe s or call s ev en if the machine is Power Save mode. If you want to have your machine not to r ec eive fa xes or ca lls, t urn this setting to F ax R ecei ve:Of f .
5 - 1 SETUP RECEIVE 5 Basic recei ving opera tions Choo sing the Recei ve Mode Th er e are fo ur di ffe r ent Re cei ve Mod es fo r y ou r mac hi ne. Yo u can choose th e m ode tha t best su its your ne eds. * In Fax/ Te l mo de y ou mus t s et t h e Ri ng D e la y and F/ T Rin g Ti me .
SETUP RECEIVE 5 - 2 To sel ect or change your Receive Mode 1 If it is no t il lumi na te d i n g ree n, pr e ss ( Fax ). 2 Pres s Menu/Set , 0 , 1 . 3 Press or to select Fax On ly , Fa x/ Tel , Exte rnal TAD or Ma nu al . Pres s Menu/Set . 4 Pres s St op /E xit .
5 - 3 SETUP RECEIVE Setti ng th e Ri ng De lay Th e Ri n g De lay set s the num ber of ti m es the m a chi ne r i ngs b ef or e i t answers in Fa x Only or Fax/ Te l mod e. I f you have ex tens i on phon es on the same line as the mach ine or s ubsc ribe to th e telepho ne company’s Distinctive Ring service, keep the Ring Delay se t tin g of 4.
SETUP RECEIVE 5 - 4 Sett ing the F/T Ring T ime (Fax /Tel mode only ) If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will signal you wi th its special ps eudo/double-ring when you have a voi ce c all. (If it’ s a fax call, t he machine pr ints t he fax.
5 - 5 SETUP RECEIVE Fax D ete ct When you use th is fea ture , yo u don’ t hav e to pr ess Mo no St a rt , Co lo u r St art , or the Fax R ec eiv e Code 51 when y o u an swer a fax call. S electing On a llows the machine to receive fax calls autom atica lly, ev en i f you li ft the hand set of a n exte nsio n or ex ter nal phon e.
SETUP RECEIVE 5 - 6 Prin ting a redu ced inc oming fax (Au t o Re du c tio n) If you cho ose On , the ma ch ine reduces a n incoming f a x auto matic ally , s o tha t it fi ts on to one page o f A4 size pape r. 1 If it is no t il lumi na te d i n g ree n, pr e ss ( Fax ).
5 - 7 SETUP RECEIVE Advanc ed re ceivi ng oper ati ons Opera tion f rom ext ensi on te lep hones If y ou a nswer a fa x ca ll on a n ext e nsi o n te le pho ne , or an exte rn al te lep ho ne , yo u c a n ma ke y our ma chi ne t a ke t he cal l by us in g t h e Fa x Rece ive Code .
SETUP RECEIVE 5 - 8 Usi ng a co r dless ex ter nal ha nd se t If your cord l ess tel ep hon e i s conn ec ted on t o t he l in e so c ket un it an d you typica lly carry th e cor dless handse t elsewhe r e, it is e a sier to ans wer ca ll s dur ing th e Ri ng D ela y .
5 - 9 SETUP RECEIVE R ece ptio n into mem ory (No t a vailab le for colour f ax rece pt io n) As s oon as th e pape r tr a y be c ome s em pt y d urin g fa x re cep ti on, th e screen will display Chec k Pa pe r ; plea se pu t som e pa per in the pape r tray.
SETUP RECEIVE 5 - 10 Pol ling Polling is the process of retrieving faxes from another fax machine. You c an use y ou r mac h ine to 'po ll' ot he r mac h ine s , or you c an have some on e po ll you r mac h ine . Everyone who is invo lv ed in Polling needs to se t up their fax machines f or Polling.
5 - 1 1 SET UP RECEIVE Setup for Pol ling Receiv e with Secu r e Code Yo u n ee d to ma ke sure you are us in g t he s ame se cur e cod e as th e o the r par ty. 1 If it is not illuminated in green, press ( Fax ). 2 Press Men u/ Se t , 2 , 1 , 7 . 3 Press or to select Secu re .
SETUP RECEIVE 5 - 12 Sequ en tial Po llin g The ma chine can req uest do cuments fro m several fax units in a sing l e ope rati o n. Yo u j ust spec i fy s ev er al d est i nati on s in St ep 5. Afterward , a Sequential Po lling Report will be prin ted.
5 - 1 3 SET UP RECEIVE Telephone services B T Calls ig n (For U.K. On ly) This machine feature le ts yo u use the BT Callsign subscriber service whi ch all ows you t o ha ve a t lea st two sepa rat e tel ephon e nu mbe r s on o ne p ho ne li ne.
SETUP SEND 6 - 1 6 How to fax You c an send fa x es f rom t he ADF ( au tom ati c d ocum e nt f eed er ) or fro m th e sc anne r gla ss. Ente r Fax mode Befor e sendin g faxes, m ake sure ( Fax ) is illuminated in gr ee n. If no t, pre ss ( Fax ) t o e nt er Fa x mo de .
6 - 2 SETUP SEND Sp eed- Dialling Pres s Searc h/Spe ed Dial , # , and t hen the two d i git Sp eed- D ial n um ber . (S ee S tor ing Sp eed-D ial nu mbe rs on pag e 7-1. ) Se ar ch You c an se ar ch for name s you h av e st ore d in the Sp ee d-Di a l memo ries.
SETUP SEND 6 - 3 Faxi ng f rom th e scann er gl a ss You can u se th e scan ner gla ss t o fax page s of a boo k o r on e pa ge at a t im e . The docu m ent s ca n be up t o A4 si ze. To c anc el , p re ss Stop / Exi t . 1 If it is no t il lumi na te d i n g ree n, pr e ss ( Fax ).
6 - 4 SETUP SEND Out of M emory m essage If you ge t an Out of Me mor y mes sag e w hile sc an nin g th e fir s t pag e of a fax , pre ss St op/ Ex it to ca nc el th e s ca n.
SETUP SEND 6 - 5 Manu al t ransm iss i o n Manual transmission l ets you h ear the dialling, ringing and fax-rece ivi ng to nes while se nding a fa x. 1 If it is no t il lumi na te d i n g ree n, pr e ss ( Fax ). 2 Load your docu men t. ( See Load d ocum ent s on pag e 2- 1.
6 - 6 SETUP SEND Basic sending o perati ons Se ndin g faxes usin g multip le set ting s When you send a fa x you ca n cho ose any combinatio n of these settings: co ntrast, resolution , overse as mod e, delayed fax timer, poll in g t ran smis sion or re al ti m e tr ansmi ssio n.
SETUP SEND 6 - 7 Fax R es oluti on You c an use t he Fax Re solution ke y t o ch an ge t he set ti ng tem p or arily ( for thi s fax onl y). In fa x mode , press Fax Reso lution and or t o sele c t the se ttin g y ou wan t, an d t hen pre ss Me nu/Se t .
6 - 8 SETUP SEND Man u al and a ut o matic fa x R ed ial If y ou ar e sen din g a fax ma nu ally an d the li ne is b usy , pr ess Redial /P ause , and th en pr ess Mo no S tar t or Colour Start to try agai n.
SETUP SEND 6 - 9 Du al A cce ss (N ot av aila bl e f or c olo ur fax es ) You c an dia l a nu m ber , an d beg i n sc an ni ng t he fax int o mem or y— even wh en the machine is send ing from memory o r receiving faxes. The LCD s ho ws the ne w j ob n umb er a nd a vail a ble memo ry .
6 - 1 0 SETUP SEND 4 To chan ge the defa ult s etting , pre ss or to sele ct On (or Of f ). Press Men u/ Se t . Go to Step 6 . — OR — For the ne xt fax tra nsmission only, press or to select Nex t Fax On ly . Press Men u/ Se t . 5 Press or to select Next F ax :On (or Ne xt Fa x: Of f ).
SETUP SEND 6 - 11 Ca ncell ing a jo b w hil e scan ning , dia llin g and sen ding the document You c an canc e l a job whi le you a re s can ni ng i t i nto m em or y by pressing Stop / Exi t . You can al so cancel a job while the machine is diallin g or sending the doc ume nt by pre s si ng Stop/ Exi t .
6 - 1 2 SETUP SEND Advanc ed sendi ng operation s B road ca st ing ( Not av ail abl e fo r c o lour fa xe s) Broadcasting is when the sa me fax message is autom atically sent to mor e than on e fax num b er . Usin g the Menu /Set ke y, you can i ncl u de Gr ou ps, Sp eed -Di al num be rs and u p to 5 0 ma nua lly dia lle d nu m ber s.
SETUP SEND 6 - 13 4 When the LCD disp l ay s the fax num ber o r nam e of the other party, p ress Menu/Set . You will be asked to pre ss the next number. 5 Ent e r th e ne x t nu mb er. (Exa mple: S peed-Dial n umber ) 6 When the LCD disp l ay s the fax num ber o r nam e of the other party, pres s Menu/S et .
6 - 1 4 SETUP SEND D elayed F ax (Not av aila ble f or c olour fax es) D urin g t he da y yo u ca n s tor e up to 50 fa xes in t h e me mory t o b e se nt w ith in 2 4 ho ur s. Thes e faxe s wil l be s ent at t he ti me of da y yo u en te r i n St e p 4.
SETUP SEND 6 - 15 De layed B atch Tr ansm is sio n (N ot avai lab le fo r col our fa xes) Before sending the delayed faxes, your machine will help you eco no miz e b y s or tin g a ll t h e f axe s i n th e m em or y by d est ina ti on an d sch edule d tim e.
6 - 1 6 SETUP SEND Se tu p for Po ll ed Tr an s mit w i th S ec ure C ode (N ot a vai lab le fo r co lour f axe s) When yo u c h oos e Po lled TX :S ec ur e , an y one who po ll s th e m achi ne m us t e nter t he pol li ng sec ur e code . 1 If it is not illuminated in green, press ( Fax ).
SETUP SEND 6 - 17 TX Loc k Thi s f ea tur e allo w s yo u t o pre ven t u nau t ho ris ed acc es s to th e ma chi n e. Whe n s wi tc h ed On , TX Lo ck pro hi bi ts mos t f un c ti ons. T h e following fun ctions listed are avai lable while TX Lock is switched On.
6 - 1 8 SETUP SEND U sin g TX Lo ck You mu st use a pas swor d to s wit c h TX Lo ck ON an d OFF . Settin g Up th e TX L ock for th e Firs t Time 1 Press Men u/ Se t , 2 , 0 , 1 . 2 Ent er a 4-di git num be r as a ne w pas sw ord . 3 Press Men u/ Se t .
SETUP SEND 6 - 19 Cha nging the TX L ock Passwor d 1 Pres s Menu/Set , 2 , 0 , 1 . 2 Press or to choo se Set Pa sswo rd . 3 Pres s Menu/Set . The scre en pro mpts yo u to ente r t he old pa sswo rd. 4 Ent e r th e c ur ren t p as sw or d. 5 Pres s Menu/Set .
6 - 2 0 SETUP SEND Swit ching OFF TX Lock 1 When TX Lock is sw it ched ON, pr ess Me n u/ Se t . 2 Ente r a 4-dig it pas sword an d pres s Menu/ Set . The screen d isp lays Acce pt ed , th en afte r 2 seco nds the display r everts to n ormal. TX Lock is now switched OFF.
QUICK- DIAL NUMBERS AND DI ALL ING O PTIONS 7 - 1 7 Storing num bers for eas y dialling You can set u p your machine t o do two types of easy dialling: Spee d- D ial a nd G ro ups for Br oadc a sti n g fax e s.
7 - 2 QUICK-DIAL NUMBERS AND DIA LLING OPTIONS Chan ging S peed- Dial numbe rs If you t ry t o sto re a Spe ed -Dia l num ber wher e a nu mbe r i s al r eady st o red , t he LC D wi ll s ho w th e na me stor ed th ere ( or nu mbe r) an d wi l l as k yo u t o do one of th e f ollo wi ng : 1 Press 1 to ch ange the stored num be r.
QUICK- DIAL NUMBERS AND DI ALL ING O PTIONS 7 - 3 Sett ing u p Group s for Broad casti ng Gro ups a llow yo u to sen d the s ame fa x messag e to many fax numb ers by pressing only a fe w keys ( S e ar c h /S p e ed Di a l , # , the two -digit num ber, an d Mo no St a rt ).
7 - 4 QUICK-DIAL NUMBERS AND DIA LLING OPTIONS 6 Use the di al pa d and the char t on pa ge 4- 3 to ent er a nam e fo r the Gr oup. Press Men u/ Se t . (Fo r ex am ple , t ype NEW C LIE NT S). 7 Press Stop /Ex it . You c an pri nt a li st of a ll the S pee d- D ial n umb er s.
QUICK- DIAL NUMBERS AND DI ALL ING O PTIONS 7 - 5 Dialling o ptions Ac cess co des a nd cre dit c ard num bers Sometimes you may want t o choose from several long di stance carriers when you make a call. Rates may vary depending on the time and desti nation.
7 - 6 QUICK-DIAL NUMBERS AND DIA LLING OPTIONS Pause Pres s Redia l/Pause to in ser t a 3. 5- s econ d pa use bet we en numbers. If you are dialling overseas, you ca n p ress R edia l/Pause as ma ny ti mes as need ed to in cr eas e the leng th of the pa use.
REMOTE FAX OP TIONS 8 - 1 8 Fax Forw arding Pr og ra m ming a Fa x Fo rw ar d ing n umb er When F ax F o rwar di ng i s se t to On , your m achine sto res the receive d fax in t he mem o ry. T he n it dia l s th e fa x num ber you' v e pr og ramm ed an d for w ard s the fa x mes sag e.
8 - 2 REMOTE FAX OPTIONS Setting Fax Storage If you set Fax St orage to ON, yo u will be able to retrieve fax m ess ag es f rom a not h er lo c ati on usin g F ax F orwa rd ing or Remo t e R etr ie val oper a ti ons. (See Remot e commands o n page 8- 5.
REMOTE FAX OP TIONS 8 - 3 Setting yo ur Remote Acc ess Code The re mote acce ss code lets you a ccess t he Remote Retrieval feat ure s when you ar e away fr om you r ma chin e. Bef ore yo u u se th e rem ote acces s an d re trieva l fe ature s, you have to set up you r own code .
8 - 4 REMOTE FAX OPTIONS Remote Retriev al You c an ca l l yo ur mac hin e f rom any t ouch to ne te lep ho ne o r fa x m achi ne, t he n use th e Rem ot e Acc es s Co de and r em ote c omm and s to re trieve fax messa ges. Be sure to cut o u t the R emot e Retri eval Access Card o n th e last page and keep it with you at all times.
REMOTE FAX OP TIONS 8 - 5 Re mote c ommand s Fo l lo w th e com ma nds b elo w to a cces s fe at ures when you a re aw ay fro m the ma chine. Whe n you call th e mac hin e and en ter you r Re mote Access Code (3 d igits follow ed b y ), th e syste m w ill give two short beep s a nd y ou must enter a rem ote c om mand.
8 - 6 REMOTE FAX OPTIONS R etrie vin g fa x me ssa ge s 1 Dial your fax number. 2 When yo ur ma c hin e an swer s, imm e dia tel y ent e r your Remot e Acc e ss Code (3 di gi ts fo llo we d by ) . If you h ea r one l on g beep , you ha v e mes sa ges.
PRINTING REPORTS 9 - 1 9 Machi ne setting s and ac tivity You n ee d t o set up th e Tr an sm is si on Ve rif ic at io n Re por t and J our na l Per iod i n the menu table .
9 - 2 PRINTING REPORTS Setti ng the J ourna l Peri od You can set the m achine to print a j ournal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 day s) . If you set the interval to Off , you c an print the repor t by fol lowing the Steps on the next page.
PRINTING REPORTS 9 - 3 Print ing r epo rts To pr i nt a re port 1 For MF C- 3420 C, p res s Menu/Set , 5 . For MFC-3 820CN, press Menu/Set , 7 . 2 Press or to sele ct th e repo r t yo u wan t. Pres s Menu/Set . — OR — Ent e r th e nu m be r of the r e por t yo u wa nt to pri n t.
10 - 1 M AKING COPIES 10 Using th e machi ne as a c opier You c a n u se y o ur mac hi ne as a c o pie r, ma ki ng up to 99 c opi es a t a time. Enter Co py mode Before making copies, make su re tha t ( Copy ) is ill uminated in gre en. If it is not, p r ess ( Copy ) to ente r Copy mode.
MAKING COPIES 10 - 2 Maki ng a sin gle c op y 1 Pres s ( Cop y ) t o ill um in ate i t i n g ree n. 2 Load your docu men t. ( See Load d ocum ent s on pag e 2- 1. ) 3 Pres s Mono St art or Co lour Star t . Maki ng m ultip le co pi es 1 Pres s ( Co py ) t o il luminate it in green.
10 - 3 M AKING COPIES Ou t of Me mory me ss age If t he memory becomes full while you are making copies, the LCD message will g ui de yo u th ro ugh th e ne x t st ep . If the Out of Mem or y me ssag e ap pear s, pr ess Stop/ Ex it to ca nce l or Mo no Start or Co lour Start t o co py sc ann ed pa ges.
MAKING COPIES 10 - 4 Using the Copy keys (Temporary settings) When yo u wan t t o cha ng e t he sett i ngs on ly for th e nex t cop y , u se th e Tem por ary Co py key s.
10 - 5 M AKING COPIES Enlar ge/Redu ce You c an se lec t the f oll o wing en lar gem e nt or r e duc ti on rat ios . Auto set s th e m ac hi ne t o calc ul at e the r ati o th at f it s t h e si ze o f you r pape r. Cu st om allo w s yo u t o en ter a ra t io f rom 2 5% to 400 %.
MAKING COPIES 10 - 6 Qual ity You ca n select th e copy q u ality. Th e defa ult set ting is Norma l . 1 Pres s ( Co py ) t o il luminate it in green. 2 Load your docu men t. ( See Load d ocum ent s on pag e 2- 1. ) 3 Use t he d ial pad to e nter the num ber of co pies you w ant (up to 99 ).
10 - 7 M AKING COPIES Op tio n s Us e t he Op tions key to set th e follo w ing copy se ttin gs onl y for the next copy . After you finish choo sing settin gs using t he Optio n s key, the LCD shows Pr ess St ar t and th en re turn s to M enu se l ectio ns.
MAKING COPIES 10 - 8 Pa pe r Ty pe You c an chan ge th e pa pe r ty p e on ly fo r th e n ext co py. Sel ec t th e ty pe of me dia th at yo u a re us in g t o get th e be st pr int qu ali ty . 1 Pres s ( Co py ) t o il luminate it in green. 2 Load your docu men t.
10 - 9 M AKING COPIES Pap er Si ze You c an c hang e t he pap er s iz e sett i ng on l y fo r th e n ex t copy . 1 Press ( Copy ) to illumina te it in green. 2 Load yo ur doc um en t. (S ee Load doc umen ts on pag e 2-1. ) 3 Use t he dia l pad to ent er th e nu mbe r of copi es y ou wa nt (u p to 99 ).
MAKING COPIES 10 - 10 Brightness You c a n ad ju st t he c opy b ri ght ne s s to mak e co pi es dar k er o r li g hter . 1 Pres s ( Co py ) t o il luminate it in green. 2 Load your docu men t. ( See Load d ocum ent s on pag e 2- 1. ) 3 Use t he d ial pad to e nter the num ber of co pies you w ant (up to 99 ).
10 - 11 MAKI NG COPIES Co nt ra st You c a n ad just the co py con tras t to h elp an im age lo ok sha rpe r an d mo r e viv id . 1 Press ( Copy ) to illumina te it in green. 2 Load yo ur doc um en t. (S ee Load doc umen ts on pag e 2-1. ) 3 Use t he dia l pad to ent er th e nu mbe r of copi es y ou wa nt (u p to 99 ).
MAKING COPIES 10 - 12 Sorti ng co pies using t he ADF You can s ort multiple copies. Pages will be stacked in the order 123, 123, 12 3, an d so on . 1 Pres s ( Copy ) to illum inate it in green . 2 Load your docu men t. ( See Load d ocum ent s on pag e 2- 1.
10 - 13 MAKI NG COPIES N in 1 cop y (Pag e La yo ut) You c an sa ve pap er by co py in g ei th er t wo o r fo ur p age s onto o ne page . If yo u wan t to p rin t a p oster , use the scann er gl ass. 1 Press ( Copy ) to illumin ate it in gree n. 2 Load yo ur doc um en t.
MAKING COPIES 10 - 14 2 i n 1 4 i n 1 (P) Po st er ( 3X3) You c an ma ke a po s ter si ze copy of a pho t ogr ap h. Fo r Po ste r c op ies , y ou ca nno t mak e mo re t han on e c op y.
10 - 15 MAKI NG COPIES Changin g the defa ult copy s ettings You can chan ge the default c opy settings. These sett ings will stay un ti l yo u c han ge them a gai n. C opy Q ualit y 1 Press Men u/ Se t , 3 , 1 . 2 Press or to select Norm al , Be st or Fa st .
MAKING COPIES 10 - 16 Colo ur Adju stme nt 1 Pres s Menu/Set , 3 , 4 . 2 Press or to select Red , Gree n or Blue . Pres s Menu/Set . 3 P re s s t o i nc r ea se th e c olou r sa tu ra ti o n. — OR — Press to d ecre ase th e col o ur s aturati on. Pres s Menu/Set .
10 - 17 MAKI NG COPIES Legal lim itations Colour reproductions of certain d ocuments are ille gal and may result in eith er criminal or civil liabili ty. This memorandum is intended to be a gui de r at he r t h an a c o mple t e lis ti ng o f e ve ry po ssi bl e p roh i bi ti on.
WALK-UP PHOTOCAPTURE CENTER ™ (MFC-382 0CN O NLY) 11 - 1 11 Introductio n Your Br ot her ma chi n e i nc lu des fo ur m ed ia driv e s ( sl o ts) f or u s e w ith po pul ar digi ta l c ame ra me di a : Co mpa c tFla s h ® , S m ar tM edi a ® , Memory S tick ® and SD (S ecu re D ig it al) M e mor y car d.
11 - 2 W ALK-UP PH OTOCAPTURE CENTER ™ (MFC-3820CN ONLY) Ba sic flo w Ev en if y our ma chi ne is n ot c on nect e d to your co mpu t er, you c a n p rin t pho tos di r ect ly fr om t h e d igit al c ame ra m e dia . This is t he bas ic fl o w of th e dir ec t pr in t ing ope rat io n.
WALK-UP PHOTOCAPTURE CENTER ™ (MFC-382 0CN O NLY) 11 - 3 Getting starte d Fir ml y ins ert t he ca rd i n to th e appr opr iat e s lo t. Phot o Cap tur e key L ights: ■ Phot oC aptu re l i gh t is ON, the media card is ins erted pr ope rly . ■ Phot oC aptu re lig ht is OFF , t he me di a ca rd i s not pr ope rly in sert ed .
11 - 4 W ALK-UP PH OTOCAPTURE CENTER ™ (MFC-3820CN ONLY) Th e mach i ne c an on ly r e ad on e Med i a ca rd at a t im e so d o not i nser t m ore t han on e ca rd. T he s e tt in gs tha t yo u wa nt to u s e wi th t he c a rd will be kept until you take out the media card fro m the drive (slot), pr in t im age s or pr ess Stop/ Exi t .
WALK-UP PHOTOCAPTURE CENTER ™ (MFC-382 0CN O NLY) 11 - 5 Printing the Index (Thu mbnails) Th e Phot oC ap ture Cent er ™ assig ns nu mbe rs for ima ges (su c h as No .1, No.2, No. 3, and so on). It d oe s not rec o gni ze an y o ther numb ers or fil e na mes that you r di git al cam e ra o r P C ha ve u se d to i dent if y the pi ct ure s.
11 - 6 W ALK-UP PH OTOCAPTURE CENTER ™ (MFC-3820CN ONLY) Pr in ti n g im a ge s Befor e yo u c an pr int a n indiv id ual im age, yo u hav e to k now th e i mag e nu mbe r. 1 Make s ure you insert ed the medi a card. Press Phot oCa p ture . (S ee p age 11-3 .
WALK-UP PHOTOCAPTURE CENTER ™ (MFC-382 0CN O NLY) 11 - 7 Paper Type & Paper Size 5 Pr e ss o r to s el ec t th e ty p e of pa pe r y ou a re u si ng, ( 10x1 5c m G lo ssy , 13 x1 8c m G lo ss y , A4 G los sy , A4 Plai n , 10x1 5cm I nkje t or A4 In kjet ).
11 - 8 W ALK-UP PH OTOCAPTURE CENTER ™ (MFC-3820CN ONLY) DP OF p ri nt ing DPOF stands fo r Digita l Prin t O rder Fo rmat. M ajo r D igit a l C ame ra ma nu fa c tur er s (C an on Inc . , Eas t ma n Ko da k Comp any, Fuji Pho to Fi lm Co. Ltd., Matsu shita Electr ic Industria l Co.
WALK-UP PHOTOCAPTURE CENTER ™ (MFC-382 0CN O NLY) 11 - 9 Changing the default settings You c an ad jus t th e Pr int Qu ali ty , Pape r & Pr int Siz e , B rig ht ne ss, Con t rast , Col ou r En ha nce an d Cr o ppi ng sett in gs , tha t are s ho wn in the char t.
11 - 10 W ALK-UP PHOTOCAPTURE CENTER ™ (MFC-3820CN ONLY) Bri ghtness 1 Press Men u/ Se t , 4 , 3 . 2 Press to make a lighter p ri nt. — OR — Pr ess to m ake a da rk er p ri n t. Press Men u/ Se t . 3 Press Stop /Ex it . Co nt ra st You can choose the contrast setting.
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-3820 CN ON LY) 11 - 11 Col our e nhanc emen t You c an tu rn on t he col ou r en han ceme nt fe at u re to pr int more v iv id im ag es. 1 Pres s Menu/Set , 4 , 5 . 2 Press or to select On (o r Off ). Pres s Menu/Set .
11 - 12 W ALK-UP PHOTOCAPTURE CENTER ™ (MFC-3820CN ONLY) ■ Whi te B ala nce This s etting adjust s the hue of the w hite areas of an im age. Light ing, Camera settings and other inf luences will effect the app ea ran c e o f w hit e. T h e wh it e a rea s of a pict ure ma y be sli gh tl y pi nk, ye llo w or som e ot he r co lour.
WALK-UP PHOTOCAPTURE CENTER ™ ( MFC-3820 CN ON LY) 11 - 13 Crop pi ng :O n Crop pi ng :O ff Un de rsta nd in g the E rro r Mess ag es Once you are familiar with the types of erro rs that can occur while you ’r e usin g t h e P ho toC ap tur e C en ter ™ , yo u c a n eas il y i den t ify and tr oubl e sho ot an y di ffi cu lt ies .
11 - 14 W ALK-UP PHOTOCAPTURE CENTER ™ (MFC-3820CN ONLY) Using PhotoCaptu re Center ™ from your PC You c an a ccess the m edia card that is in the medi a dr ive (slo t) o f the m achi ne fr om yo ur P C. See U sing Photo Cap ture C e nter ™ fro m yo ur PC.
IMPORT ANT INFORM ATION 12 - 1 12 Fo r your saf ety To e nsur e saf e op er at ion th e thr ee- pin plug su ppl ie d mus t be in ser ted onl y in t o a st and ar d th re e-p i n pow e r poi nt whic h is eff ec ti vel y g rou nd ed th rou gh t h e nor mal h ou seho l d w ir i ng.
12 - 2 I MPORTANT INFORMATION I mpo rtan t saf et y instr uc tions 1 Read all of these instructions. 2 Save them f or late r refe ren ce. 3 Fol l ow al l w arn ing s and ins tr uct io ns mark ed on th e pr od uc t. 4 Un plug t his prod uct f r om the wa ll sock et befo re c leani ng.
IMPORT ANT INFORM ATION 12 - 3 11 Do not place anything in front of the machine that will block recei ve d fa xes. Do not p lace any t hin g in the pa th of rece ived faxes. 12 W ait un ti l pag es ha ve exit e d th e ma c hin e be fo re pi ck ing th em up.
12 - 4 I MPORTANT INFORMATION Tr ad emar k s The Brot her lo go is a reg iste red tradem ark o f B roth er Indu stri es , Lt d. Brot her i s a re gis tere d tra dema r k of Bro ther Indu stri es , Lt d. M ult i-F u nct ion Li nk is a r eg ist ere d t ra dem ark o f Br oth er In t ern at io nal Cor por ation.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 1 13 Troublesh ooting Er ror mess ag es As with any soph istica ted o ffice p rod uct, e r ro rs m ay occu r. If th is ha ppen s , yo ur ma chi ne i de nti fi es t h e p rob lem and di spl ays a n er ro r me ssa ge .
13 - 2 T ROUBLESHO OTING AN D ROUTIN E MAINTENANCE Cove r Ope n The sca nner c over is n ot clos ed compl etely. Lift the scanne r cov er and th en close i t agai n. Dis co nne ct ed The ot her person or othe r person’ s fax machi ne stoppe d the c all.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 3 Out of Me mory (May o ccur when the machi ne’s used as a print er) You c an’t s tore data in th e mem ory. (Fax s ending or copy operati on in proce ss) Pres s S top/ Exit and wai t unt il the other op eration s in progr ess fi nish and then tr y agai n.
13 - 4 T ROUBLESHO OTING AN D ROUTIN E MAINTENANCE Docume nt ja ms If the d ocument is jamme d, follow the steps below. Document is jammed in the top of the ADF u nit. 1 Ta ke ou t any pape r from the ADF that is n ot j amm ed. 2 Li ft the A DF co ver.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 5 Print er ja m or pap er ja m Remov e the jamm ed pap er depen ding on wher e it is j ammed in t he ma chin e. Pape r is jam m ed in side the front o f the m achine. Pul l t he jam me d pa pe r to war d y ou .
13 - 6 T ROUBLESHO OTING AN D ROUTIN E MAINTENANCE 2 Pul l up th e ja m med pap er to re mov e it. Paper is jam med inside th e paper t ray 1 Pul l the paper tray out o f the machi n e. If y o u have dif f ic ult y r em ovi ng th e j a mmed pap er , p res s an d hol d the paper rele as e le ver a s yo u pu ll ou t t he pag e.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 7 2 Pul l up t he j amme d pa pe r t o rem ove i t. Pape r is jam med inside th e ma ch ine. 1 Op en t he sca nn er c ove r by lif t ing th e sc ann er cov er. 2 R emo ve the j a mmed pap er . 3 Clo se the s can ner cover .
13 - 8 T ROUBLESHO OTING AN D ROUTIN E MAINTENANCE If yo u are ha ving di ffic ulty wi th your m achi ne If y ou thi nk th ere i s a pr o ble m wi t h you r m ach in e or th e wa y yo ur faxes loo k, make a copy first . If the c opy loo ks good , th e pro blem is pr o ba bly no t y ou r mac h ine .
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 9 Phon e Lin e or Conn ections The machin e does not answer when cal led. Make su re the mach ine is in the corr ect receivi ng mode fo r your setup . (See Bas ic re ceiving o peratio ns on page 5- 1.) Check for a dial ton e.
13 - 10 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE Printe r Diff iculties Hori zontal l ines ap pear in text or graph ics. Clean the pr int head . (See Cl eaning th e pr int head on pag e 13-12.) If you c lean the print h eads five times and t he prin t has not i mprov ed, call Bro ther or yo ur deal er for servic e.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 11 Phot oCapture C enter ™ Diff i cult ie s (MFC -382 0CN onl y) Removabl e Disk does not work prope rly. a) Have y ou ins talled th e Window s ® 20 00 update? If not, d o the fo llowing : 1. D isconnec t the US B cabl e.
13 - 12 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE How to imp r ove p r int qua lity Cle ani ng the pr int head To ensure good print quality, the machine will regularly clea n the pr in t hea d. Yo u c an st ar t t he cl ean i ng pro ces s w hen ne ede d.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 13 STEP A: Colour b l ock quality check Th e LCD sh ows: 4 C heck t he qual ity of th e f ou r co lou r bl o cks on th e s he et. (Bl a ck /Cya n/ Ye llo w /Ma ge nta) . 5 If all lin es ar e clea r and v is ibl e, pre ss 1 ( Ye s ) to go to ST EP B .
13 - 14 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE STE P B: Alignment Check Th e L CD sh ows : 9 Ch eck the 60 0 dpi an d 1200 dp i test pri nts t o se e if numbe r 5 most close ly mat ches num ber 0 . If th e num be r 5 sam p le of b oth t he 6 00 dpi an d 12 00 dpi are t he bes t mat ches , pr es s 1 ( Yes ) to fin ish STE P B .
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 15 If you still see missing ink in this Print Quality Check Sheet, repeat the c le aning an d tes t pri nt pr oced ure s at leas t five ti mes. If ink is st i ll mis si n g afte r th e fi ft h clea ni n g an d te st pr i nt, repl a ce th e i nk ca rt ri dge for the clog ged c olo ur.
13 - 16 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE Pac kin g and sh ippin g the ma chi ne When ever you tra nspor t the ma chine , use th e pac king ma teria ls th at ca me w it h your ma chi n e. If y ou do no t p ac k th e m a chin e pr o pe rly , you could void your wa rranty.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 17 5 Att ach the y ello w protec tive ba r. 6 R emo ve the pa pe r tr ay an d ou t put pa pe r s upp or t. 7 Wra p the mac hin e in the bag and p lac e it in the orig inal carto n w ith th e or i gin al p ac ki n g mat er ial .
13 - 18 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE 8 Pac k t he pri nted m ateri als in the o ri gin al ca rton as sho wn belo w. Do not pa ck th e us ed ink c artri dges in t he ca rton .
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 19 Routine m aintenance Cl eani ng th e scanne r Unp lu g t he mac hi ne a nd li ft t he do cum e nt c ove r . Cl ean t he sc a nn er gl ass a nd th e w hit e f ilm wi th is op ro py l a lc oh ol on a sof t lin t- fr ee c lot h.
13 - 20 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE C lea ning th e mach in e pr int er p lat en Be care ful not to touc h the pa per feed star whee l s and fl at cab le, and encod ing film . Be s ur e to un plu g t he ma c hin e f rom t he AC po wer out l et be fo re cle an i ng the pr int er plat e n.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 21 Rep la cing th e i nk ca rtr idg es Your machi n e is eq uip pe d wit h an ink do t cou nt er tha t aut om ati cal l y mo nit or s the ink leve l in ea ch c olo u r car tri d ge.
13 - 22 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE 5 Ope n th e ne w i nk c ar tr idg e ba g f or t he co lo ur s ho wn on th e LCD , an d the n t ake o ut th e ink c ar tr idg e. 6 Hol d t he new in k ca rt rid ge as sh own in t h e il l ust rat io n, and t h en peel th e se al ing t a pe fr o m t he s ide o f th e ink car tr i dg e.
TROUBLESHOOTI NG AND ROUTINE MAINTENANCE 13 - 23 10 If t h e i nk c a rt ridg e you i n sta lled i s no t a bra nd new o ne , pl ea se be su r e to pr ess 2 . — OR — For each ne w ca rtridg e, pre ss 1 on the d ial pa d t o aut om ati cal l y reset the ink do t coun ter fo r tha t colo ur .
13 - 24 T ROUBLESHOOT I NG AND ROUTINE MAINTENANCE ■ Brot her m ultifu nction ma chin es ar e des ign ed to w ork wit h i nk of a parti cular specifica tion and work to a level of optimum per for ma nce wh en u s ed wit h gen uin e Br ot he r ink car tri dg es .
GLOSSARY G - 1 G ADF (automatic document feeder) Th e d ocum e nt c an b e pl ac ed in th e ADF and s c an ned one pa ge at a ti m e au to mat ic al ly . Auto Reduction Reduces t h e size of incoming fa xes. Au to ma tic f ax tr ansm issi on S endin g a fax with out pic kin g up the hand s et of an e x te rna l ph on e.
G - 2 GLOSSARY Compatibility group Th e ability of one fax uni t to co mmunicate with another. Compat ibility is assured between ITU-T Groups. C ont r ast Setti ng to com pen sate for da rk or light docum ents, by ma king fa xes or copies of dark do cu men ts l ig hter an d li ght do cume n ts darker .
GLOSSARY G - 3 Gra y sc ale The shad es of gr ay avai lab le f or c op ying an d fa x ing phot o gra ph s. Group numbe r A c omb ina ti on o f S peed- Dial num ber s t ha t ar e sto red i n a S pee d-Dial locat ion for Broad cast ing .
G - 4 GLOSSARY Pau se Al l ows y ou to p lac e a 3. 5 s eco nd d ela y in th e di al li ng s eque nce s tor ed o n Sp eed-D ial numb ers. Pre ss Redial/P ause as ma ny ti mes as ne eded for longe r p auses.
GLOSSARY G - 5 Scan to C a rd (MF C- 38 20 CN only) You ca n sc an a bl ack an d wh it e or col our doc ume nt int o a Media Car d. Blac k an d w hi te i mag es will be in TIFF file format and colo ur images may be in PDF or JPE G f i le fo rm a t.
S - 1 SPECIFICATIONS S Product d escri ption Ge ner al Spe cificat ions Memor y Cap ac ity 8 MB (MFC-3420 C) 16 MB (MFC -3820CN ) Automa tic Document Feeder (ADF) Up to 20 pages Temperat ur e: 20 °C .
SPECIFICATIONS S - 2 Print media Weight 1 0 kg (M FC- 34 20C) 11 kg (M FC- 3820CN) Noise Operating: Standb y: 48 dB A or less 35 dB A or less Tempe r ature Ope rating: Best Prin t Quality : 10 - 35 °.
S - 3 SPECIFICATIONS Co py PhotoCapture Cent er (MFC-3820 CN only) Colo ur/Bl ack Colour /Blac k Copy Speed Mono Up to 12 pages/ minute (A4 paper) Colour Up to 10 pages/ minute (A4 paper) Does n ot includ e the time i t takes t o feed the pa per . Based on Broth er standa rd patte rn.
SPECIFICATIONS S - 4 Fax Co mpa ti bil ity ITU -T Gr oup 3 Cod i ng System MH/MR/MMR/ J PEG Mode m Speed Auto mati c Fal lba ck 14400 bps: ( MFC-3420C ) 33600 bps: ( MFC- 3820CN) Document Si ze ADF W idth: 148 mm to 216 mm ADF Hei ght: 148 mm to 356 mm Sc anner Gl ass W idth: M ax.
S - 5 SPECIFICATIONS Scanner Me mo r y T r an s mi s si o n Up to 200* 1 /170* 2 pages (MFC -3420C) Up to 480* 1 /400* 2 pages (MFC -3820CN ) Out of Paper Receptio n Up to 200* 1 /170* 2 pages (MFC-3 420C) Up to 480* 1 /400* 2 pages (MFC -3820CN ) *1 “Pages” refers to t he “Brothe r St andard Chart No.
SPECIFICATIONS S - 6 Printer Inter face s Pr in ter Dr ive r W indows ® 98/98SE/Me/2 000 Profes sional and XP driver supporting Br other Native Compress ion mode and b i-directional capability Apple ® Macintosh ® Quic kDra w ® Driv er Fo r Ma c OS ® 8.
S - 7 SPECIFICATIONS Computer requirements Minimum S y stem Re quire ments Computer Platfo rm & Operat ing Sys tem Vers ion P roces sor Minimum Spee d Minimu m RAM Recommended RA M Avail able Hard.
SPECIFICATIONS S - 8 Consumab le items Network (LAN) (M FC-3820 CN only) Ink Black and 3 individual colour ink cartridges separ at e f rom th e p rint hea ds. Se rvice Life of Ink Cart ri dg e App roximatel y 500 page/Bl ack cartridge at 5% cover age wi th 600 x 150 dpi res olution (Fast ).
I - 1 I NDEX Inde x A Access codes, storing and dia llin g ..... ....... .... ....... ....... 7-5 ADF ( auto mat i c docu men t feed er) . ....... ........ ....... 2-1, 6-2 ADF co ver .... ........ ....... ..... 1 3-4 Answering machine (TAD) ....... .
INDEX I - 2 Sear ch .... ....... ........ ....... .... 6-2 Spee d-Dial .... ........ ....... .... 6-2 Du al A ccess ..... ........ ....... .... 6-9 E ECM (Err or Corre ction Mode) ...... ....... ........ ....... ....... ........ 1-8 Enve lopes ..... .
I - 3 I NDEX G Gray scale .... ........ ...... S- 4, S-5 Grou ps for Broa dcasti ng . ... 7-3 H HE LP dis pla y mess ages ..... ....... 3-1 navi gati on ke ys ...... ....... 3-2 He lp Li st ..... ........ ....... ....... 9 - 3 I Ink cartridge s check ing in k v olume .
INDEX I - 4 R Re ceive Mode ...... .... ....... .... 5-2 Exter nal TAD ..... ....... ........ 5-1 Fax Only ..... ....... ....... ........ 5-1 Fax/ Tel ... ........... ....... ........ 5-1 Man ual ....... ....... ....... ........ 5-1 Re dial/ Pause . .
REMOTE RETRIEVAL ACCESS CARD R - 1 Remote Retrieval Acc ess card If yo u plan t o rece ive fax messages wh ile awa y from your ma ch ine, carrying the Remote Re trieval Access Card printed be low will serve as a c onve nie nt rem i nde r of the r etr ie val pro cedu re s .
R - 2 Press Menu/Set , 2 , 5 , 3 . When you are at the machine: fax number where you want your fax messages forwarded followed by . Program Fax Forwarding Number, press 4 . Enter the new Turn Fax Storage On , press 6 . Turn Fax Storage Off , press 7 .
This machine is approv ed for use in the country of purchase only , local Brother companies or their dealers will only suppor t machines purchased in their own countries.
An important point after buying a device Nordic Star Products MFC-3820CN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nordic Star Products MFC-3820CN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nordic Star Products MFC-3820CN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nordic Star Products MFC-3820CN you will learn all the available features of the product, as well as information on its operation. The information that you get Nordic Star Products MFC-3820CN will certainly help you make a decision on the purchase.
If you already are a holder of Nordic Star Products MFC-3820CN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nordic Star Products MFC-3820CN.
However, one of the most important roles played by the user manual is to help in solving problems with Nordic Star Products MFC-3820CN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nordic Star Products MFC-3820CN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
