Instruction/ maintenance manual of the product DOC-CLIENT-UG-207 Nokia
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DiVitas Client User Guide for Nokia E and N Ser ies V ersion 2.7 Part Number: DOC-CLIENT -UG-207.
2 Copyr ight and Confidentiality Notice Copyright 2009 DiV itas Networks, Inc. All ri ghts reserved. DiVit as Networks, DiVit as Server , DiV itas Client and the DiV itas logo are trademarks o f DiVitas Networks, Inc. All other trademarks are properties of the ir respective owners.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 3 About This Book This book is for users of the DiV itas Client on certain Nokia E Series and N Series handset models. Although this bo ok contains some general E Series usage information, the book’s focus is on the DiVit as Client itself.
T ypographical Conventions About This Book DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 4 T ypographical Conventions T able 2 lists th e conventions used in this guide to highlight information. T erminology This guide uses the term cellular to refer to mobile voice service.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 5 Contents About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 DiVitas Product Documentat ion . . . . . . . . . . . . . . .
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 6 Participating In a Scheduled Conference Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 7 Setting Up Y our Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Checking Y our V oicemail . . . . . . . . . . . . . .
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 8.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 9 Getting Started The DiVit as Client extends your corporat e PBX to your handset and reduces cellular costs. The DiV it as Client provides continuous connectivity by automatically detect ing and selecting the optimal network (WiFi or cellular) over which to route calls.
Installing the DiV it as Client – Overview Getting S tarted DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 10 Installing the DiVitas Client – Overview Generally , your system administrator will inst all and configure the DiV itas Client for you.
Installing the DiV itas Client – Overview Getting Started DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 11 ● If you are outside the firewall (CellData), click on the external link. T alk to your system administrator if you are not cert ain which of the two links you should select.
Logging In to the DiVitas Client Getting S tarted DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 12 Logging Into the DiVitas Client By default, after it is inst alled, the DiVit as Client automatically starts when you power on or reboot your handset.
Changing Y our DiV it as Client Password Getting Started DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 13 4 Scroll to the DiV itas icon: 5 Press the Navi scroll key or select Options > Open to st art the DiVit as Client. The DiVit as Client contact s the DiVit as Server to verify your device and user account information.
DiVit as Home Screen Getting S tarted DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 14 DiVitas Home Scr een The DiVit as Client’s Home Screen is displayed after you log into the DiV itas Server . Refer to Figure 1 on page 9 for the locations of the following areas on the Home screen.
DiVit as Home Screen Getting Started DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 15 Call Medium The call medium icon indicates the medium (WiFI or cell) available for new calls. Locking Calls to a Specific Network A key benefit of the DiVitas Client is that it will automatically locate the stron gest network (i.
DiVit as Home Screen Getting S tarted DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 16 T o navigate to a feature: 1 Scroll to the feature icon to select it.
Accessing Help or V e rsion Information Getting Started DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 17 For multiple calls to or from the same number , only the most recent call is shown. T o see the individual calls, navigate to the Call Log Scree ns.
Locking the Keyp ad When the DiV i t as Client Is Active Getting S tarted DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 18 Locking the Keypad When the DiVitas Client Is Active If you.
Exiting the DiVit as Client Getting Started DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 19 T o re-display the DiVitas Client aga in: 1 Press and hold the Menu key to display the list of applications that are running on the handset.
Exiting the DiVit as Client Getting S tarted DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 20.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 21 Presence Y our availability to be cont acted through th e DiV it as Client is managed b y your presence .
Changing Y our Presence Presence DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 22 Changing Y our Pr esence By default, the first time you sign into the Di Vit as Server, you are available for both voice and text. T o change your presence: 1 Display the Home screen, if not already disp layed.
Changing St atus Messages Presence DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 23 Figure 4. Presence Menu 3 Select an option. 4 Press the Navi scroll key or select OK .
Changing St atus Messages Presence DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 24 Changing the T ext of a Status Message Y ou can change the text of the currently-selected st atus message to create your own customized message.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 25 Using the DiVitas Dialer The DiVi tas dialer enables you to make and answer calls. Y ou can make and receive calls to and from DiV itas extensions and non-DiV itas numbers.
Making a Call Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 26 When a call is active, a call connection icon in dicates the type of connection being used for the call: In the following example, a ca ll is on WiFi and is being ma naged by the DiVit as Server .
Making a Call Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 27 Dial by T yping the Phone Number 1 Go to the DiVi tas Home screen or DiV itas Dialer screen. 2 Use the keypad to type the number . 3 Press the green Call key .
Answering a Call Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 28 1 With the DiV itas Messaging screen displayed, select t he conversation. (See “Instant Messaging” on pag e 53 .) 2 Select Options > Call .
Ending a Call Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 29 This feature works best when the ring tone is in AAC file format. If other file format s are used (e.g. MP3), the tones will only play wh en the device is in cell.
Placing a Call on Hold Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 30 Placing a Call on Hold T o place a call on hold, select Options > Hold or press the green Call key .
Enabling the Loudspeaker Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 31 T ransferring a Call by T yping the Number 1 Select T ransfer > T o num ber . A dialog for entering the number is d isplayed. 2 T ype the number into the dialog.
Muting the Microph one Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 32 T o unmute, select Options > Unmute , or press the Navi scroll key .
Managi ng Multiple C a ll s Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 33 Managing Multiple Calls The DiV itas Client supp orts up to two active calls at a time. An active call is any voice call that currently is being manage d by th e DiV itas Server.
Managi ng Multiple Ca ll s Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 34 Call Audio Only one call can have audio at any given time. The other call must be on hold. If you are on a call and you answer a new call, the new call has audio and the other call is placed on hold.
T oggling a Call Between the Handset and an IP Desk Phone Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 35 Figure 7.
St ar Codes for Common Features Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 36 Canceling a T oggle Request T o cancel a toggle request, select Options > Cancel tog gle .
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 37 Conferencing The DiVit as solution supports th e following types of conference calls: ■ 3-way – A 3-way (“ad-hoc”) conference call can be initiated a t any time by a DiVitas user , with up to three callers (the DiV itas user and two other p arties).
Setting Up a 3-W ay Conference Call Conferencing DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 38 Starting the Conference T o start a 3-way conference call: 1 Call the other parties, if you do not already have active calls with them.
Setting Up a 3-W ay Conference Call Conferencing DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 39 Figure 9. Live Conference On the dialer screens of the other p articip ants, the conference ap pears as a single active call from you.
Setting Up a 3-W ay Conference Call Conferencing DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 40 Br eaking T o a Single Conference Participant T o speak confidentially with one of the conference particip ants, you can “break to” that particip ant.
Partic i p ating In a Sch e duled Conference Call Conferencing DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 41 Ending the Conference T o end the conference, select Options > End conference , or press the red End key . The call ends for all three p articipants.
Participating In a Sc heduled Conference Call Conferencing DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 42 Leaving a Conference T o leave a conference, hang up the call. If you are the last caller on the conference, the DiVitas Server plays the o n-hold music until you hang up.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 43 Contacts The DiVit as Client integrates with the native cont acts list on your handset. In addition t o displaying native cont acts, the DiVit as Contact s list allows you to add DiVi tas users and view their presence information.
Searching the DiVit as Directory and Adding DiVit as Cont acts Contacts DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 44 Sear ching the DiVitas Directory and Adding DiVitas Contacts Y ou can search the DiVitas directory on the server for other DiVit as users, and add them to your Conta cts list.
Locating a Contact via Q uick Search Contacts DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 45 numbers. After the short delay , the digit s fo llowing “p” are sent.
Calling or Sending a Message to a Cont act Contacts DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 46 ● Show presence only – Displays only the othe r DiVitas use rs for whom the presence indicator is enabled in the DiV itas Cont acts list.
Disabling the Presence Indicator for a Cont act Contacts DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 47 T o send a text message to another DiVit as user: 1 From the DiVit as Contact s screen, scroll to the name of the conta ct to highlight it.
Disabling the Presence Indicator for a Cont act Contacts DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 48.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 49 Using the Call Log The DiVit as Client Call Log screens list the calls that were missed, dialed, or an swered using the DiVi tas Client. Figure 1 1 shows an ex ample of the Call Log screen that shows missed calls.
Accessing the Call Log Screens Using the Call Log DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 50 Accessing the Call Log Scr eens T o access the Call Log screens, press the Navi scroll key to the right to scroll to one of the following tabs: – Displays missed calls.
Where Calls Are Logged Using the Call Log DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 51 Where Calls Ar e Logged The DiVit as Client Call Log is separate from the call log for t he handset’s native dialer .
Where Calls Are Logged Using the Call Log DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 52.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 53 Instant Messaging Instant Messaging (IM) enables you to have text conversations with other DiVit as users. Adding a Network Contact A network cont act is any DiVit as user that yo u have explicitly added to your cont act list.
Sending a Message to a Network Cont act Instant Messaging DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 54 Sending a Message to a Network Contact T o send an IM to a network contact: 1 Select the user in the Recent Call List (from the Home screen) or in the DiV i tas Contact s list (from the Contacts screen).
Viewing and Replying to a Message Instant Messaging DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 55 ● If a loss of connectivity occurs while yo u are sending an IM, messages that .
Viewing and Replying to a Message Instant Messaging DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 56 Alternatively , you can press the right Ignore sof t key to close the IM pop-up window . The Messaging screen can manage multiple conversations.
Managing Multi ple Conversations Instant Messaging DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 57 2 T ype your message and send. (See “Sending a Message to a Network Cont act” on page 54 .
Deleting a Conversation Instant Messaging DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 58.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 59 Accessing V oicemail This chapter describes how to access voicemail an d manage your DiVit as Server voicemail account.
Playing V oicemail Messages Accessing V oicemail DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 60 Playing V oicemail Messages Y ou can use the DiVitas Clien t to play new and saved voicemails.
Saving a Message Accessing Voicemai l DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 61 ■ Options > Call voice mail ■ Options > Add to contact ■ Options > Settings ■ .
Saving a Message Accessing V oicemail DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 62.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 63 Settings Options The Settings menu allows you to config ure Di Vit as Client options and display informat ion about the network. This chapter describes the Se ttings options. Phone Settings The Phone settings menu has the following options.
Phone Settings Settings Options DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 64 T o disable the option, select Options > Settings > Phone settings > Auto-st art DiVit as Client . The state changes from Enabled to Disabled. T o re-enable it, use the same procedure to change the st ate to Enabled.
Network Settings Settings Options DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 65 Network Settings The Network settings menu has the following options. Global data roaming By default, the DiV it as Client avoids internatio nal dat a roaming charges for bo th CellDat a (packet dat a) and voice.
Network Settings Settings Options DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 66 Connection status This option displays a screen of information abo ut the status of the currently active connection in use by the DiV itas Client.
Network Settings Settings Options DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 67 By default, when the handset has an active WLAN connection, the DiV itas Client will try to use the connection to reach the DiV itas Serv er.
Network Settings Settings Options DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 68.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 69 Upgrading the DiVitas Client V erifying Pr oper Firmwar e Prior to Installing Client Prior to inst alling the DiVit as Client softwar.
Alternative Client Installation Method Upgrading the DiVit as Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 70 T o determine which version is running on a handset, dial *#0000# from the na tive dialer , (not from the DiVi tas Client dialer .
Alternative Client Installation Method Upgrading the DiVitas Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 71 Figure 17. User Name Dial og 5 Enter your DiV it as Client extension number . Press the left selection key to select OK .
Alternative Client Installation Method Upgrading the DiVit as Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 72 Figure 18. Inst all DiVit asPhone? Message 11 Press the left selection key to select Ye s . Details about the application file are displayed.
Alternative Client Installation Method Upgrading the DiVitas Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 73 19 If a prompt appears asking you whether to clear the cache, press th e left selection key to select Ye s or the right selection key to select No , depending on your preference.
Alternative Client Installation Method Upgrading the DiVit as Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 74 Figure 19. DiVit as Client Configuratio n Settings Page 3 Enter .
Upgrading the DiVitas Client Upgrading the DiVitas Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 75 Upgrading the DiVitas Client When a new version of the DiV itas Client so f tware is available on the DiVit as Server, a message such as the one shown in Figure 20 automatically a ppears when you start the DiVit as Client.
Adding a Shortcut to th e DiV itas Clie nt Upgrading the DiVit as Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 76 Adding a Shortcut to the DiVitas Client Y ou can add a shortcut to the DiV it as Client from the Active-S tandby screen, by replacing one of the feature icons already o n the scr een.
Adding a Shor tcut to the Di Vit as Client Upgrading the DiVitas Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 77 Figure 22. Active-S tandb y Screen Programming the Ow n Key Some devices have an ‘Own key’, which is a button with the following icon that can be programmed to launch an application of your choosing.
Adding a Shortcut to th e DiV itas Clie nt Upgrading the DiVit as Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 78 Figure 23. Menu > T ools > Own key.
T r oubleshooting t he DiVitas Client Upgrading the DiVitas Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 79 T r oubleshooting the DiVitas Client The DiVit as Client offers seve ral tools to assist the system administrator in troubleshooting the sof tware.
Uninstalling the DiVit as Client Upgrading the DiVit as Client DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 80 Figure 24. Accessing client logs files from the memory card Notes: ■.
DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 81 V oice-Only V oicemail Access This chapter describes how to manage your DiVit as Server voicemail account by dialing the DiVit as Server. These procedures are not performed using th e V oicemail screen.
V oicemail Options V oice-Only V oicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 82 V oicemail Options After you sig n in, the voicemail system will play a menu of options.
V oicemail Options Voice-Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 83 Figure 25. V oicemail Options.
V oicemail Options V oice-Only V oicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 84 Figure 26. V oicemail Options (c ont.
Setting Up Y our Mailbox Voice-Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 85 Setting Up Y our Mailbox If DiVit as Server voicemail service has been enabled for your DiV itas Client extension, the mailbox is already set up with a default password and a default set of greetings.
Setting Up Y our Mailbo x V oice-Only V oicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 86 Y ou also can record your name. By default, the greetings listed in T able 9 say “ The pers on at extension extension-number is una vailable/busy” .
Checking Y our V oicemail Voice-Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 87 Customizing Y our V oicemail Greetings Y ou can customize the greetings described in T able 9 on page 85. 1 Sign in to the voicemail system.
Checking Y our V oicemail V oice-Only V oicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 88 T o access your voicemail: 1 Sign in to the voicemail system. (See “Sig ning In to the DiVit as Server V oicemail System” on page 81 .
Checking Y our V oicemail Voice-Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 89 T o save a message in a specific folder: 1 After the messag e is played, press 9.
Checking Y our V oicemail V oice-Only V oicemail Access DiVitas Client User Guide for Nokia E and N Series Phones, v2.7 90.
An important point after buying a device Nokia DOC-CLIENT-UG-207 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Nokia DOC-CLIENT-UG-207 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Nokia DOC-CLIENT-UG-207 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Nokia DOC-CLIENT-UG-207 you will learn all the available features of the product, as well as information on its operation. The information that you get Nokia DOC-CLIENT-UG-207 will certainly help you make a decision on the purchase.
If you already are a holder of Nokia DOC-CLIENT-UG-207, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Nokia DOC-CLIENT-UG-207.
However, one of the most important roles played by the user manual is to help in solving problems with Nokia DOC-CLIENT-UG-207. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Nokia DOC-CLIENT-UG-207 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
