Instruction/ maintenance manual of the product Network Adapater Netopia
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User Gu ide User Gu ide 1-1 N e t o p i a ® V O I P A T A U s e r ’ s G u i d e.
User Gu ide User Gu ide 1-2 REVISI ON STATUS.
User Gu ide User Gu ide 1-3 Tables Of Cont ent Ch ap te r 1 - Int r odu ct ion ............................................................................................... 1 -6 1.1 Ma in fea tu res ..................................................
User Gu ide User Gu ide 1-4 7.7 Ad dre ss Boo k C onfig ura tio n .................................................... 7-45 Ch ap te r 8 – A dmi n P rivil eg e ...................................................................................... 8-48 8.
User Gu ide User Gu ide 1-5 B1 .2 Exp lan ation of t he Ru le s ........................................................ 10-66 B2 Calling Other Service Provi der Numbers through Pulver.
User Gu ide User Gu ide 1-6 Chapter 1 - Introduction The VOIP ATA VoIP Analog Telephone Adaptor ( VOIP AT A) p roducts are standards-based communication devices that deliver true, next-generation voice-over- IP (VoIP) terminations to residences worldwide.
User Gu ide User Gu ide 1-7 1.1 Main features • Call Ou t & Call In • Voice over IP c all (through Gatekeepe r) • IP address calling / Peer to Peer calling (Future Firmware Upgrade) • 3Way.
User Gu ide User Gu ide 2-8 Chapter 2 - Your VOI P ATA at a glanc e The VOIP AT A may have diff erent por ts and L E Ds. L et’s take a look at the di fferent options. Depending upon your model, it may have some or all of the features listed below 2.
User Gu ide User Gu ide 2-9 2.2 LED description Fig 2-2 shows the LED indi cato r s of the VOIP ATA. Figure 2-2 : LED Ind icat ors LED STATUS DESCRIPTI ONS PWR On The VOIP ATA is receiving power. On The VOIP ATA has an Ethernet connection with cable/DSL modem.
User Gu ide User Gu ide 3-10 Chapter 3 - Installing Your VOI P ATA 3.1 Typical VOIP ATA Connection You need to have a ADSL modem or Cable mod em befor e you can connect to the VOIP AT A . It can be place d behind router or straight from the modem. Check if your Computer/ Notebook has an Ethernet P ort .
User Gu ide User Gu ide 3-11 3.1.2 Cable Connection Diagram Figure 3- 2 below shows a Cable Modem+Router c onnection diagram. Figure 3-2: Co nnect ion v ia Cab le Mode m+Ro uter.
User Gu ide User Gu ide 3-12 3.2 For Company Network Connection Please se ek advise from your company’s Network Administrator, to open UDP port 5060 for SIP Signaling and UDP ports 5000-5020 for RTP.
User Gu ide User Gu ide 4-13 Chapter 4 - Setting Up Your VOIP ATA functionality via GUI 4.1 Access to VOIP ATA’s GUI To conf igu re your VOIP ATA, you need to login to the device using a web browser.
User Gu ide User Gu ide 4-14 5) Select Use the following IP address and enter information as below: IP address : 192. 168 . 1.XXX (IP Address set must be unique) Subnet mask : 255.
User Gu ide User Gu ide 4-15 6) Click OK to close the Internet Pro tocol ( TCP/IP ) Properties window. 7) Click Close ( OK in Window 98/ME/2000) to clos e the Local Area Conn ection Properties window. 8) Close the Network Connections screen. 9) Launch your web browser and ente r “192.
User Gu ide User Gu ide 4-16 4) Launch your web browser and enter the a ss igned I P Addr ess at the address b ar and hit Enter ..
User Gu ide User Gu ide 4-17 4.2 Setu p Mode. 1) Upon successfully loggi ng in, the Setup mode sc reen as shown in F igure 4.3 is displayed. 2) Click St ep 1: Network Selection to start configurating the VOIP ATA.
User Gu ide User Gu ide 4-18 Figure 4.4 : Network Selection 4) Fill in the fields with information exactly as it was giv en to you by your ITSP (Internet Telephony Servi ce Provider) or network administrator. Pleas e refer to Figure 4.5 . Figure 4.5 : Step 2 5) Click Fi nish to save configur ation and r eboot the VOIP ATA.
User Gu ide User Gu ide 5-19 Chapter 5 - Basic Mode 5.1 Overall S tatus It summarizes all the information regarding the WAN of the VOIP ATA. Figure: 5-2: Over all S ta tus Firmware Version: This section displays the current version of VOIP ATA Firmware.
User Gu ide User Gu ide 5-20 Current Voice Call Stat us: This fi eld dis pl ays the current registration status as defined in Table 5.2 . Voice Call St a tus Descr iption s NO VOICE CAL L IN PROGRESS .
User Gu ide User Gu ide 5-21 5.3 TCP S tatus This page displays all t he relevant TCP pa ckets and dVoIP ATA inf ormation. You can re set t he counters to clear all the attributes. Figure: 5-4: TCP Status Reset Counters: This button allows user to reset the TCP Status cou nter.
User Gu ide User Gu ide 5-22 5.4 System Log The System Log page shows the e vents triggered by the sys tem. This page contains dynamic information and will refresh every 10 seconds. Figure: 5-5: S ys tem L og Clear Log: This fi eld al lows you to clear the current contents of the S ystem Log.
User Gu ide User Gu ide 6-23 Chapter 6 - Basic C onfigura t ions 6.1 WAN Configuration This page let you configur e the WAN settings. Figure 6-1 WAN Configuration Static IP Settings : IP Address: Range for IP Add r ess is x.x.x. y , where 0 ≤ x ≤ 255 and 1 ≤ y ≤ 254, def ault is 192.
User Gu ide User Gu ide 6-24 6.2 DNS Con figuration The DNS Con figuration page allows you to set the configuration o f t he DNS proxy. Figure 6-2 DNS Configur ation DNS Proxy: When the DNS Proxy is Disabled, the LAN por t does not pr ocess the DNS query me ssa ge.
User Gu ide User Gu ide 6-25 This is the URL name for the DNS server. This can be up to 255 characters. Host IP: This is the IP address of the DNS Server. DNS Proxy Setti ng : This is a table o f all DNS server IP addresses . DNS Server Sett ing : This is a table o f all DNS sever URL names.
User Gu ide User Gu ide 6-26 6.3 Save S ettings / Reboot You can save the custimized settings in this section Figure 6-3 Save S etti ngs / Reboot Save & Reboo t: Click this to apply all changes. Reboot On ly : Do this to discard all changes since last save .
User Gu ide User Gu ide 6-27 Figure 6-5 Rebooting Modem.
User Gu ide User Gu ide 7-28 Chapter 7 – Advanc ed Mode It pr ovides a brief outline of the advanced features of i ndividual hyper l inks on the left m enu . 7.1 VOIP ATA Configuration The VOIP ATA Configuration page allows you to set differ ent paramete rs of t he VoIP application.
User Gu ide User Gu ide 7-29 Not e There will not be any Dial Tone when WAN interface is down or Registration is Failed..
User Gu ide User Gu ide 7-30 7.2 SIP Service Provider The VOIP ATA SIP Service Provider Configuration page allows the user to set the confi gurat ion related to the SIP service provider.
User Gu ide User Gu ide 7-31 This parameter is the IP address of the Outbound proxy server. Thi s is useful in ca ses where the VOIP AT A is behind a NAT.
User Gu ide User Gu ide 7-32 Authenti catio n Method: This parameter ind icates the authentication method. Currently, only MD5 is supported. • AUTH_NONE: Disable any authentication method • AUTH_MD5: Use MD5 authentication method.
User Gu ide User Gu ide 7-33 7.3 VOIP ATA Login Account Configuration The VOIP ATA Login Account Configuration page allows the user to set and configure login accounts for the service provider chosen in the ind ex webpage, i.e., for the currently selected service provider in the main webpage.
User Gu ide User Gu ide 7-34 Login Action: The VOIP ATA provides a drop -down option (Di splay, Add, or Edit or Delete) for the use r to manipulate the various logi n parameters f or login account chosen in t he L og in Account List. Parameters for a logi n account can be displayed, added, and edited.
User Gu ide User Gu ide 7-35 7.4 VOIP ATA Tim er Configuration The VOI P ATA T imer Configurat ion page provides a number of timers u sed at the system level, which can be configured through t he web interface. T he tim er values have to be given in seconds only.
User Gu ide User Gu ide 7-36 CallWaiting Ti mer i ndicates the per iod f or w hich the call- waiting tone will be playe d when an incoming call ar rives in the connected stat e. The Call Waiting tone is pl ayed at an interval of 10 sec. It is conf igurable using t he Call Waiting tone parameters.
User Gu ide User Gu ide 7-37 Call F wd No Ans Tim eou t : CallFwdNoAns Timer indicates the time after which the ca ll will be for warded when not answered by anyone. T his timer is applicable when Call Forwarding on No Answer is enabled. Submi t Changes: Clicking on this button will sav e settings to t he board RA M.
User Gu ide User Gu ide 7-38 7.5 Ringt one Configuration The Country Specific Ring & Tones Configuration page is use d to define the pa rameters for the various tones (ri ng , dial, busy, ring back etc.) that are generated by the VOIP ATA application.
User Gu ide User Gu ide 7-39 The Ring P arameters are defined by five fields: Frequency, OnTi me1, OffTime1, OnTime2 , and OffT ime2 . Time values are in milliseconds.
User Gu ide User Gu ide 7-40 Normal Dial Tone: The dial tone parameters are defined by six f iel ds: Freq1, Freq2, OnTime1, OffTime1, OnTime2, and OffTime2. RingBack tone: The ring back tone parameters are defined b y six fields: F req1, Freq2, OnTime1 , OffT ime1 , OnTime2, and OffTime2.
User Gu ide User Gu ide 7-41 • Edit: S election o f edit option will overwrite the selected country’s (according the Working Country field) parameters with the current par ameters displayed on the web page. The Ne w Cou n try field is optional and needs to be filled only when the country name also has to be changed.
User Gu ide User Gu ide 7-42 7.6 Misc Configurat ion The Misc Configuration pages configures s ystem-level paramete rs. This has three sections: SIP Device , STUN Param eters and Codec Preference .
User Gu ide User Gu ide 7-43 Select ENABLED to enable STUN (default) if the VOIP AT A is behind a NAT enabled router and the router ha s no ALG for SI P, or DISABL ED to disable STUN (VOI P ATA is not to use S TUN for NAT traversal) .
User Gu ide User Gu ide 7-44 Not e Even when STUN is enabled, the VOIP ATA does an automatic detection of the presence of SIP AL G and disables the use of STUN. This is to avoid some media problems arising out of the behavior of some ALGs when STUN is used at the user end.
User Gu ide User Gu ide 7-45 7.7 Address Book Configu ration The Address Book C onfiguration web page allows for configuration of address book entries which can be used for speed dial execution of calls. Figure 7-5 Address Book The top hal f of the web page displays the current a ddr ess book table.
User Gu ide User Gu ide 7-46 Port Number: Specify the SIP port number on which the remote end will receive our c all. This is useful when you want to specify a non-phone number entry, where the call can be made directly without going through the configured pro xy server.
User Gu ide User Gu ide 7-47 Speed dial code: This refers to the index in the address book as well as the speed dial entry code. This needs to be specified following *78 to dial out the number corresponding to this address book entry.
User Gu ide User Gu ide 8-48 Chapter 8 – Admin Privilege 8.1 Miscellaneous Configuration This pa ge allows you to configure t he miscellaneous configurations s uch as HTTP, FTP, TFTP and SNTP. Figure 8-1 Miscellaneous Configurations HTTP Server: HTTP Server Access: This field allows you to configur e where these Web page s can be accessed from.
User Gu ide User Gu ide 8-49 HTTP Password Protection: This field allows you to enable or disable the HTT P authentication. ( Default is Disabled) FTP Server: This fi eld al lows you to enable or disable the FTP server connection. (Def ault is Enabled) • Disable WAN side FTP acce ss : Thi s will disable WAN side access to the FTP server.
User Gu ide User Gu ide 8-50 Not e . . FTP uses the same Username and Password. Ensure to click Submit and Save Settings for your configuration to take effect.
User Gu ide User Gu ide 8-51 8.3 Reset to Default This page allows you to reset the VOIP ATA to original factory de f ault configuration. Figure 8-3: Restore Settings Click on Restore button to restore to factory default settings. Not e . . This feature p roduces the same effect as press the Res et Button f or mor e than 5 seconds .
User Gu ide User Gu ide 8-52 8.4 Fi rmware Update This page allows the use r t o upgrade the firmware via web interface. Figure 8-4: Firmware Update 8.
User Gu ide User Gu ide 8-53 Figure 8-6: Uploadi ng . D L F file 3) Refering to F igure 8- 6 , click Browse , search for t he corr ect . D LF file and click Up load to begin Fir mware Update. 4) Click Cancel Upd ate if you want to abort Fir mwa r e Update.
User Gu ide User Gu ide 8-54 8.5 Save / Reboot This page allows you to save the new configurations to the fl as h and reboot the VOIP ATA o r simply reboot the VOIP ATA without saving chan ges. Figure 8-13: S ave / Reboot Save & Reboo t: Click this to apply all changes.
User Gu ide User Gu ide 8-55 • Reboot Only: Two pages will appear after pressing this button. T he first one states: “The VOIP ATA is being rebooted.
User Gu ide User Gu ide 9-56 Chapter 9 Making Phone Calls 9.1 Int ernet Calls 1) To make a VoIP call , simply dial the SIP number o n your phone ’s dial pad. 9.2 PS TN Calls 1) To call regular PSTN telephone numbers, please use your ITSP’ s dialing plan.
User Gu ide User Gu ide 9-57 9.3.3 Attended Transfer This featur e allows a u ser (transferor ) to transfe r an existing call (tr ansferee) to another telephone number after first consulting with the di aled party ( transfer target) bef ore the user hangs up.
User Gu ide User Gu ide 9-58 9.3.6 Call F orwarding The VOIP ATA can control call for warding at the end-point level. Ther e are three types of call forwar ding: • Forward Unconditional—Fo rwards every call that comes in. • Forward When Bus y—Forwards calls when the line is busy.
User Gu ide User Gu ide 9-59 9.3.6.1 Forward Unconditional How To: 1) Press *72 on your telephone dial-pad . 2) You will hear an alert tone very brief ly , fo llowing which you can enter the number you want to f o rward call to; then press # again.
User Gu ide User Gu ide 9-60 9.3.6.4 Canceling Call Forwarding How To: To cancel unconditional call forwarding, press *73 on your telephone dial-pad. To cancel call forwarding on busy pr ess *76 on your telephone dial-pad. To cancel call forwarding on no answer press *77 on your telephone dial-pad.
User Gu ide User Gu ide 10-61 Chapter 1 0 - Trouble shooting PROBLEM CORRECTIVE ACTI O N None of the LEDs tu rn on Make sure t hat you have t he correct power adaptor connected to the VOIP ATA and plug into an appropr iate power source. Check all cable connections.
User Gu ide User Gu ide 10-62 App endix A Glossary T he Glossar y defin es a cron yms, key word s and def in i tions u se d in thi s u ser gu i de . A1 Acronyms VOIP ATA Analog Telephony Adaptor FXO F.
User Gu ide User Gu ide 10-63 DHCP Dynamic Hos t Configuration Protocol: A communications protocol that allows network administrators to manage and a ss ign IP addre sses to computer s within t he n etwork. DHCP pr ovides a unique address to a computer in the networ k w hich enables it to connect to the Internet through Internet P rotocol (IP).
User Gu ide User Gu ide 10-64 DNS Domain Name System: A method to locate and t ranslate Domain Name s into I nternet Prot ocol (IP) addresses, where a Domain Name is a simple and meaningful name for an Internet address.
User Gu ide User Gu ide 10-65 UDP User DVoIP ATAgram Protocol: A pr otocol that is used instead of T CP when reliable delivery is not r equired. Unlike TCP, UDP does not r equire an acknowledgement (handshake) fr om the receiving end. UDP sends packets in one-way transmiss ions.
User Gu ide User Gu ide 10-66 App endix B Dial Plan for Pulver B1 B asic Dial P lan An example dial plan string as would be us ed with Pulver (a globally ava ilable Void service provider - http://www.fwd.pulver.com ) is given below. The dial plan string repr ese nts only the basic dialing call and service r ules.
User Gu ide User Gu ide 10-67.
User Gu ide User Gu ide 10-68 B2 Calling Other Service Provider Numbers through Pulver Pulver also pr ovides the facility to call other service provider numbers. The following is an example list of those service prov iders and the corresponding recommended dial plan rules that need to be configured f o r each of them.
User Gu ide User Gu ide 10-69 © Cop yrigh t Sep temb er 200 5. All Right s Re served. P/N: 0 40-5 11X XX- 101 (Ref: VOIP ATA ).
An important point after buying a device Netopia Network Adapater (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Netopia Network Adapater yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Netopia Network Adapater - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Netopia Network Adapater you will learn all the available features of the product, as well as information on its operation. The information that you get Netopia Network Adapater will certainly help you make a decision on the purchase.
If you already are a holder of Netopia Network Adapater, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Netopia Network Adapater.
However, one of the most important roles played by the user manual is to help in solving problems with Netopia Network Adapater. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Netopia Network Adapater along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
