Instruction/ maintenance manual of the product DM602 NETGEAR
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SM-DM602NA-0 August 2002 NET GEA R , Inc. 4500 Grea t America Parkway Santa Cla ra, CA 950 54 USA Phone 1-888 -NETGEAR Reference Manual for the Model D M602 ADSL Modem DM602.
ii © 2002 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR is a tradem ark of Net gear, Inc. Micros of t, Windows, and Windows NT ar e r egi stered trademarks o f Microsoft Corpo ration. Other bra nd and pr odu ct nam es ar e regis tered trad em arks or tradem arks of their respec tive holders.
iii Bestätigung des Herstellers/Importeur s Es wird hier mit be stä tigt , daß das Mode l DM602 ADSL Mo dem gemäß der im BMP T -AmtsblVf g 243/1 991 und Vfg 46/ 1992 auf geführ ten B estimmu ngen en tstö r t ist. Das vo rschri ftsmäßige Be treiben einiger Geräte (z.
iv DM602.book Page iv Monday, August 12, 2002 6:09 PM.
Contents v Content s About This Guide T echnical Supp ort .............. ............. ............. ............. ............. ............ ............. ............. .. 1- i x Related P ublications ................ ............. ............. ....
vi Contents Connectin g to Y our Co mputer . ............. ............. ............. ................... ............. ............. ... 2-8 Ethernet .......... ............. ................... ............. ............. ............. ............
Contents vii LAN IP Se tup .. ............ ............. ............. ............. ............. ............. ............. ............. ......... 5-7 Changing t he Mode m Access Password .................. ............. ............ .............
viii Contents DM602.book Page viii Monday, August 12, 2002 6:09 PM.
About This Gui de ix About This Guide Congratul ations on your pu rchase of the NETGEAR ™ Model DM602 ADSL Modem. The Model DM6 02 modem prov ides a sec ure con necti on for a computer to th e In terne t thr ough an inter nal A D SL m od em.
Referenc e Manua l for the Model DM602 A DSL Mo dem x About Thi s Guid e T ypo graph ical Conv enti ons This gui de uses the fo llowing t ypographical conv entions: ital ics Book titles an d UNIX file, command, and d irector y names. courier font Scree n te xt, u ser-typ ed co mma nd -lin e e ntr ies.
Introduc tion 1-1 Chap ter 1 Introduction This chap ter describes the features of the NETGEAR Model DM602 A DSL Modem. Abou t the Mode m The Model DM602 ADSL Mode m connects your comput er to th e Internet using a built-in ADSL modem. The Model DM 602 modem p rovi de s y ou with high-sp eed ADSL Internet a cce ss.
Referenc e Manua l for the Model DM602 A DSL Mo dem 1-2 Introduc tion • Pro toco l Su pport – Dynamic Host Configu r ation Protocol ( D HCP) server f or dynamically a ssigning network c onfiguration i nformatio n to one computer .
Referenc e Manual for the Mo del DM6 02 ADS L Modem Introdu ction 1-3 Router Device Mode In Router Device Mo de, the DM60 2 supports configuration of the T ransmission Contr ol Protoc ol/ Intern et Prot ocol (TCP/ I P) parameters and l ogin functions o n the modem.
Referenc e Manua l for the Model DM602 A DSL Mo dem 1-4 Introduc tion DM602.book Page 4 M onday, August 12, 2002 6:09 PM.
Setting Up the Har dware 2-1 Chap ter 2 Setting Up the Hardware This chap ter describes the Model DM602 ADSL Modem hardware an d provides instr uctions for insta llin g it.
Referenc e Manua l for the Model DM602 A DSL Mo dem 2-2 Setting Up the Hardw are • Model DM602 ADSL Modem • AC power ad apter ( varies by re gion) • Cat ego ry 5 (C at 5) E the rnet cab le • U.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-3 The Modem’ s Front Pa nel The front panel of the Model DM602 modem ( Figure 2-1 ) conta ins stat us LEDs. Figure 2-1. DM602 Front Pane l Y ou can use some of the LEDs to ve rify connecti ons.
Referenc e Manua l for the Model DM602 A DSL Mo dem 2-4 Setting Up the Hardw are The M odem’ s Rear Pa nel The rear panel of the Mo del DM602 mode m ( Figure 2- 2 ) contains por t conne cti ons and a power switc h.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-5 Access Requirement The Model DM602 ADSL Mode m contains a buil t-in ADSL modem, which conn ects directly to an ADSL servi ce provi der .
Referenc e Manua l for the Model DM602 A DSL Mo dem 2-6 Setting Up the Hardw are ADSL Through a Modular RJ-1 1 W all Jack . T o instal l the Model DM60 2 modem direct ly to the wall j a ck without inst alling a telephone: 1. Connect t he provided t elephone c able to the wall jack.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-7 Connecting the Power Adapter T o connec t the power ad apter to t he modem: 1. Plug the connector of the power ad apter in to outlet on the rear panel of t he modem. 2. Plug the other end of the adapter into an A C power out let.
Referenc e Manua l for the Model DM602 A DSL Mo dem 2-8 Setting Up the Hardw are Conn ectin g to Y our Com puter Y our comput er will a ttach to either the Ethe rnet or USB 1 .1 modem port s shown in Figur e 2-2 . Ethe rnet T o connec t your comput er to th e modem via Ethern et: 1.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Setting Up the Hard ware 2-9 c. Browse to the CD and install the USB driv er by clicking t hrough the W indows wiza rd prompts. 2. Insta ll th e Et her net driv e r a. Another W indows wizard wi ll start and pr ompt for yo u to install t he Ethernet driv er .
Referenc e Manua l for the Model DM602 A DSL Mo dem 2-10 Setting U p the Hardw are DM602.book Page 10 M onday, Augus t 12, 2002 6:09 PM.
Preparin g Your Compu ter 3-1 Chap ter 3 Prep aring Y our Computer This chap ter descri bes how t o pr epa re your computer t o con nect to the In t ern et thr oug h the Model DM602 ADSL Modem and ho w to verify the readiness of a DSL modem accou nt from an In ternet servic e provider (ISP) .
Referenc e Manua l for the Model DM602 A DSL Mo dem 3-2 Preparin g Your Co mputer In most ca ses, yo u should in stall TCP/IP so t hat the computer o btain s its spe c ific network configu r ation informat ion automatically f rom a DHCP server duri ng bootup.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-3 Y ou must hav e an Eth ernet ada pter , the TCP/IP protoc ol, and Client fo r Microsof t Networ ks. If you ne ed the adapter: a. Click th e Add button. b. Select A dapter , and then cl ick Add.
Referenc e Manua l for the Model DM602 A DSL Mo dem 3-4 Preparin g Your Co mputer a. Click th e Add button. b. Select C lient, an d then click Add. c. Select Mi cr osof t. d. Select C lient fo r Microsoft Networ ks, and then clic k OK. 3. Rest art y o ur P C for t he cha n ges to tak e effec t.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-5 6. Proc eed to the end of the W i zard . V erifying TCP/IP Properties (Wi ndows) After yo ur PC is config ured an d has reboo ted, you can check t he TCP/IP configur ation using the utilit y w inipcfg.
Referenc e Manua l for the Model DM602 A DSL Mo dem 3-6 Preparin g Your Co mputer 6. Select ‘Internet Prot ocol (TCP/IP)’, c lick Prope rties, and veri fy that “Obtain an IP address auto matical ly is sele cted. 7. Click OK and close all Networ k and Dialup Connections windows .
Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-7 The TCP/IP Con t rol Panel opens : 2. From the “ C onnect v ia” box, se lect your Macinto sh’ s Ethernet i nterface. 3. From the “ C onfigure” box, select Using DHCP Server .
Referenc e Manua l for the Model DM602 A DSL Mo dem 3-8 Preparin g Your Co mputer V erifying TCP/I P Properties for Macintosh Compu ters After yo ur Macintosh is co nfigured and has rebooted, y ou can check th e TCP/IP conf igura tion by retur nin g to the T C P/ IP Co ntro l Pa ne l.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Prepari ng Your Computer 3-9 V erif ying th e Readi nes s of Y our DSL In tern et Acc o u nt For ac ces s to th e In tern et, y ou n e ed to cont rac t wit h an In ter net servic e pr ovi der (I SP ) for a single -user Internet acces s account using a DSL modem.
Referenc e Manua l for the Model DM602 A DSL Mo dem 3-10 Preparin g Your Co mputer If an I SP techn ician conf igured your co mputer dur ing th e instal lation of the s ervice for a st atic IP address.
Basic Configu ratio n of the Modem 4-1 Chap ter 4 Basic Configuration of the Modem This chap ter describes how to perform the b a sic configura tion of you r Model DM602 ADSL Modem for your In ternet connection.
Referenc e Manua l for the Model DM602 A DSL Mo dem 4-2 Basic Confi guration of the M odem 4. In the Add r ess or Locatio n box of your browser , type http:// 192.168. 0.1 and pres s ENTER. A login wi ndow opens as shown in Figure 4-1 bel ow . Figure 4-1.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Basic Con figur ation of th e Modem 4-3 Configur ing th e Mo dem in Rout er Devi ce Mode for an ISP Ac count with Login If your Internet service accoun t uses a l ogin protocol su ch as PPP o ver Ether net (PP PoE) or PP P over A TM (PPPoA), fill out t he menu below .
Referenc e Manua l for the Model DM602 A DSL Mo dem 4-4 Basic Confi guration of the M odem 3. Domain Name Ser ver (DNS) Addr ess: Usua ll y th e “Ge t Au to ma ti cal ly fr om IS P ” se ttin g wil l w ork.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Basic Con figur ation of th e Modem 4-5 A login wi ndow opens as shown in Figure 4-4 bel ow:. Figure 4-4. Modem Login window 5. T ype admin i n the User Na me box, password in t he Password box, and then clic k OK.
Referenc e Manua l for the Model DM602 A DSL Mo dem 4-6 Basic Confi guration of the M odem 7. After s electing Mo dem Device type, t he modem se nds the modem’ s buil t in W eb Configur ation Manager s creen bel ow (see Figure 4-6 ) to yo ur browser .
Advanc ed Confi guration of the M odem 5-1 Chap ter 5 Advance d Config uration of the Mode m This chap ter describes how to configure t he advanced feat ures of you r Model DM602 ADSL Modem. Thes e featur es can be found unde r the Advanced h eading in the Main Menu of t he brow s er in terf a ce.
Referenc e Manua l for the Model DM602 A DSL Mo dem 5-2 Advanced Confi guration of the M odem This scre en s hows the foll ow in g pa ram e ter s: Ta b l e 5 -1. Router S tatus Fields Field Descrip tion Firmware V ersion This fi eld displays the mo dem firmw are vers ion.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-3 Click on t he “Sho w Stat istics” butt on to displ ay modem usage stat istics, as shown in Fi gure 5-2 belo w: Figure 5-2. Sh ow Statistics screen This scre en s h ows the fo llo win g stat isti cs: .
Referenc e Manua l for the Model DM602 A DSL Mo dem 5-4 Advanced Confi guration of the M odem Click th e “PPP Status ” button to disp lay th e progress of the PPPoE or P PPoA connecti on, as shown in Fi gure 5-3 , b elow .
Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-5 Modem Device Mode St atus In Modem Devic e Mode , fr om th e Mai n Me nu o f t he b rows er int er fa ce, c lick on Modem Status t o displa y the System S tatus s creen, shown in Figure 5-4 will appear .
Referenc e Manua l for the Model DM602 A DSL Mo dem 5-6 Advanced Confi guration of the M odem Click on t he “Sho w Stat istics” butt on to displ ay modem usage stat istics, as shown in Fi gure 5-5 belo w: Figure 5-5. Sh ow Statistics screen This scre en s h ows the fo llo win g stat isti cs: .
Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-7 LAN IP S etup The LAN IP Set up menu allows con figurat ion of LAN IP servic es such as DHCP . From the Main Menu of t he bro wser interf ace, u nder Adv anc ed, cl ick on LAN IP Se tup to view the LAN I P Setup menu, shown i n Figure 5- 6 Figure 5-6.
Referenc e Manua l for the Model DM602 A DSL Mo dem 5-8 Advanced Confi guration of the M odem Chan ging the Mod em Ac cess P assword The defa ult us er name is admin and the pa ssword for t he modem’ s W eb Configuratio n Manager is password . Net gear recommends tha t you chang e this user name and pa ssword to a more sec ure combinati on.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-9 From the Mai n Menu of the browser interface, unde r the Maintenance heading, select the Firmware Upg rade headi ng to disp lay the menu sh own i n Figure 5- 8 .
Referenc e Manua l for the Model DM602 A DSL Mo dem 5-10 Advance d Confi guration of the M odem The Defa ult DMZ Server f eat ur e is helpful whe n using some on li ne game s a nd videoconferenc ing applica t ions that are incompa tible wit h NA T .
Referenc e Manual for the Mo del DM6 02 ADS L Modem Advanc ed Conf iguratio n of the Modem 5-11 In Modem Devic e Mode, th e modem operat es like a DSL modem, pass ing al l the Int ernet communic ation s dire ctly t o your co mpute r where you must t hen conf igure your set ting s and log on setti ngs as need ed.
Referenc e Manua l for the Model DM602 A DSL Mo dem 5-12 Advance d Confi guration of the M odem DM602.book Page 12 M onday, Augus t 12, 2002 6:09 PM.
Troubles hootin g 6-1 Chap ter 6 T roubleshooting This chap ter gives info rmation about troubles hooting your Model DM602 ADSL Modem. After each pro blem descript ion, in struc tions ar e provided to help you di agnose and s olve the prob lem.
Referenc e Manua l for the Model DM602 A DSL Mo dem 6-2 Troubl eshootin g T roubles hootin g the Mo dem’ s Web Configuration Inte rfac e If you ar e unable t o access the modem’ s W eb Configurati.
Referenc e Manual for the Mo del DM6 02 ADS L Modem Troub lesh ooting 6-3 T roubles hoot in g the ISP Connec tion ADSL link If your modem is un able to ac cess the Inter net, you should first d etermine whether you have an ADSL link with the s erv ic e provider .
Referenc e Manua l for the Model DM602 A DSL Mo dem 6-4 Troubl eshootin g Obt aining a W AN IP A ddress If your modem is unab le to acc ess the int ernet, an d your W AN LED is green or b linking gree n, you should det ermine whethe r the modem is able to obtai n a W AN IP address fr om the ISP .
Referenc e Manual for the Mo del DM6 02 ADS L Modem Troub lesh ooting 6-5 4. If any of t he steps in dicates “ Failed”, you can attempt to reconnec t by clicking “Co nnect”.
Referenc e Manua l for the Model DM602 A DSL Mo dem 6-6 Troubl eshootin g DM602.book Page 6 M onday, August 12, 2002 6:09 PM.
Techni cal S pecific ation s A-1 Append ix A T echnica l S pecificat ions This appe ndix provides te chnical specif ication s for the Model DM602 ADSL Modem.
Referenc e Manua l for the Model DM602 A DSL Mo dem A-2 Tech nical Specif icati ons Physical Specificat ions Dimensions : 255 by 169 by 34 mm 10.0 by 6.
Glossary 1 Glossary 10BASE-T IEEE 802.3 specificat ion for 10 Mb ps Ethernet over tw isted pai r wiring. 100BASE-Tx IEEE 802.3 specification for 1 00 Mbps Et hernet ov er twisted pair wirin g. ADSL See Asymmetric Digital Sub scrib er Line Asymmetric Digita l Subscri ber Line A technology for sending d ata over regular telephone lines.
Referenc e Manual f or the Model DG814 DSL Modem Internet G ateway 2 Glossar y IP Address A four -byte number uniquely defining each host on the Internet. Ranges of addresses are assi gned by In t ernic, an or ganization formed for this purpos e. Usually written in d ot ted-d ecimal notation with periods separating the bytes (for example, 134.
Referenc e Manual f or the Model DG814 DSL Modem Internet G ateway Glossa ry 3 Network Address T r anslation A tech nique by which s everal hosts share a si ngle IP addr ess for access to t he Internet. NID Network Interface Device. The po int of demarcation, where the telephone line comes into the house.
Referenc e Manual f or the Model DG814 DSL Modem Internet G ateway 4 Glossar y USB Universal Serial Bus. An external bus standard that supp orts data t ransfer rates of 12 Mbps. A s ingle USB port can b e used to connect up to 127 peripheral devices , such as network interface adapter s, mice, modems, and keybo ards.
Index i A ADSL conne c t ing thr oug h othe r jacks 6 conne ct ing thr o ugh R J11 6 Auto MDI/MDI-X 2 Auto Uplink 2 C Cat5 cable 4 config uration automatic by DHCP 3 Conn ect Mo de 2, 6 connectio n ra.
ii Index contacti ng ix P package co ntents 1 password restoring 5 PC, usin g to co nf igur e 10 PPP over A TM 2, 3, 4 PPP over Eth er ne t 2, 3, 9, 3, 4 Sta t us 4 PPPoA .
An important point after buying a device NETGEAR DM602 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NETGEAR DM602 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NETGEAR DM602 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NETGEAR DM602 you will learn all the available features of the product, as well as information on its operation. The information that you get NETGEAR DM602 will certainly help you make a decision on the purchase.
If you already are a holder of NETGEAR DM602, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NETGEAR DM602.
However, one of the most important roles played by the user manual is to help in solving problems with NETGEAR DM602. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NETGEAR DM602 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center