Instruction/ maintenance manual of the product Xen NEC
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digital telephone user guide.
Xen Digital Telephones Xen Talk 8 line non display Xen Exec 16 line display Xen Professional 16 line display with 16 DSS/BLF One Touch Keys 1. Speaker 2. Line Keys/Feature Access Keys 3. Dial pad/Dedicated Function Keys 4. Microphone and Microphone LED 5.
Table of Contents General Information Answering Calls Pages 2 & 3 Making Calls Microphone Control Handsfree Calls Placing a call on Hold Pages 4 - 5 Transferring Calls Conference Call Park - Syste.
2 General Information The following should be considered when reviewing this User Guide: Instructions are provided for the Xen digital telephones (DTU-type). When using a Ranger Series digital telephone (ETU-type), note that ANS=Answer, TRF=Transfer, SPKR=Speaker, CNF=Conf, FNC=Feature, LNR/SPD=Redial .
3 Answering Calls Ringing Calls Lift Handset Converse Note: When assigned the delayed ringing feature, incoming calls will first ring at a primary station. If the call is unanswered after a preprogrammed time interval, calls will also ring at the assigned secondary station.
4 Making Calls Internal Calls Lift handset Dial station number or “9” for the attendant (or reception) OR press Feature Access Key or One Touch Key programmed for Direct Station Selection Voice announce after tone burst or wait for ringing call to be answered.
5 Press the UP or DOWN softkey ( ), repeatedly until the desired name/number is displayed. To search alphabetically (optional step): Press the dial key showing the first letter of the name to be diall.
6 Placing A Call On Hold (Continued) Exclusive Hold With a call in progress: Press Feature Press Hold Note 1: To retrieve a held call, press the flashing Line Key, Call Appearance Key or Conf key (for internal calls).
7 Call Park - System Set Retrieve With a call in progress From any station Press Transfer Lift handset Dial Call Park Set code 4 * Dial Call Park Retrieval Dial Call Park location 0-9 code 4 # Replace handset Dial Call Park Location 0-9 Converse Note: If the dialled Call Park location is busy, dial another Call Park location (0-9).
8 Station Busy / No Answer Options (Continued) Step Call When calling a busy telephone Dial 2 to advance to the next station number in that 10’s group Voice Over Originate When calling a busy teleph.
9 Outside Call Dialling Options (Continued) Store & Repeat Store Repeat With an outside call in progress: Lift handset Press Feature Press Redial Dial 7 Dial * ; stored number is Dial new phone nu.
10 Call Pick Up Call Pick Up System Call Pick Up Direct Upon hearing ringing at Upon hearing ringing or voice another telephone: announcement at another Lift handset telephone: Dial Call Pickup code: .
11 Call Forward All Calls (CF / A) Do Not Disturb (DND) Set Cancel Press Feature Press Feature Dial Call Forward All/DND Dial Call Forward All/DND set code 60 cancel code 69 Select operation Press Fea.
12 Call Forward Destination From Destination Station Set Cancel Press Speaker Press Speaker Dial Call Forward All Destination Dial Call Forward All Destination set code 47 cancel code 48 Dial your sta.
13 Set / Cancel Station Outgoing Lockout Press Speaker Dial Station Lockout -Set code _____ -Cancel code _____ Dial Lockout code Press Speaker Account Code Entry With an outside call in progress With .
14 DISA Password Setting Your DISA Password Lift handset Dial DISA Password set access code___ Dial your DISA ID code____ Dial your current DISA password___ default 0000000000 (10 zeros) Dial your new DISA password___ Replace handset Note 1: Password may be a maximum of 10 digits.
15 Volume Control Off-Hook Ringing Ringing Volume Volume Lift handset Press Speaker Dial 60 Dial 60 Dial Off-Hook Ringing Dial Ringing Volume code 1 Volume code 1 Press or to set level Press or to set level Press Speaker Replace handset Note 1: Press or during audible telephone activity to adjust handset or speaker volume.
16 Feature Access Keys Station Speed Dial DSS / BLF (Stations) (Outside Numbers) And Feature Access Press Feature Press Feature Press Redial Press Redial Press Feature Access Key Press Feature Access Key to be to be programmed programmed Dial 0 Dial 1 and station number Dial trunk access code to be stored i.
17 Character Code Character Code Character Code Blank 032 @ 064 096 ! 033 A 065 a 097 || 034 B 066 b 098 # 035 C 067 c 099 $ 036 D 068 d 100 % 037 E 069 e 101 & 038 F 070 f 102 ' 039 G 071 g.
18 Feature Press Microphone On/Off # ➤ 1 Call Forward All Set # ➤ 60 ➤ Dial destination ➤ Answer ➤ Feature (FNC) ➤ Feature (FNC) Do Not Disturb - Set # ➤ 60 ➤ Answer ➤ Feature (FNC) .
Quick Reference Guide Outside Calling Outside Call Dial 0 ➤ Dial Telephone Number Last CO/PBX number redial Redial ➤ Dial # Speed Dial Redial ➤ Dial 00-99 Save/Store & Repeat - Access Redial.
20 Notes.
21 Notes.
VERSION 1 5/99 DOCUMENT NO. A6-324000-642-17 COPYRIGHT © 1999 NEC AUSTRALIA This material contained herein is subject to change without prior notice at the sole discretion of NEC Australia Pty Ltd.
An important point after buying a device NEC Xen (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought NEC Xen yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data NEC Xen - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, NEC Xen you will learn all the available features of the product, as well as information on its operation. The information that you get NEC Xen will certainly help you make a decision on the purchase.
If you already are a holder of NEC Xen, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime NEC Xen.
However, one of the most important roles played by the user manual is to help in solving problems with NEC Xen. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device NEC Xen along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
