Instruction/ maintenance manual of the product MT5656ZDX Multitech
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Model MT5656ZDX-Series V oice/Dat a/Fax Modem User Guide.
User Guide MT5656ZDX-Series PN S000248G Revision G This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Sys- tems, Inc. All rights reserved. Copyright © 2003-4 by Multi-Tech Systems, Inc.
Contents Chapter 1 - Introduction ................................................................................................................................. 4 Product Description .................................................................
4 Chapter 1 - Introduction Multi-Tech Systems Inc. MT5656ZDX Series User Guide Chapter 1 - Intr oduction Congratulations on your purchase of the Multi-Tech MT5656ZDX-Series modem. • The Multi-Tech MT5656ZDX modem is your data/fax modem. • The MT5656ZDX-V offers your voice option.
5 Chapter 2 - Hardware Installation Multi-Tech Systems Inc. MT5656ZDX Series User Guide Chapter 2 - Har d ware Installation This chapter shows you step-by-step how to set up your Multi-Tech modem, test it, and make your first calls.
6 Chapter 2 - Hardware Installation Multi-Tech Systems Inc. MT5656ZDX Series User Guide Connecting the Modem to Y our System Turn off your computer. Placing the modem in a convenient location, connect it to your computer’s serial port, to the phone line, to AC power, and to your phone.
7 Chapter 2 - Hardware Installation Multi-Tech Systems Inc. MT5656ZDX Series User Guide A Note About Power Connection, Surge Protectors, and Lightning Power surges and other transient voltages on power lines, such as those caused by lightning strikes, can damage or destroy your modem.
8 Chapter 2 - Hardware Installation Multi-Tech Systems Inc. MT5656ZDX Series User Guide V oice Connections (V oice option onl y) PWR RS232 PHONE LINE Figure 2–2. V oice Connections (Optional) Connect the Microphone For voice mail or speakerphone applications, plug an unamplified microphone into the MIC jack on the side of the modem.
9 Chapter 2 - Hardware Installation Multi-Tech Systems Inc. MT5656ZDX Series User Guide Installing the Modem Driver If you use Windows 95/98/Me/2000/NT/XP, you must install the modem driver.
10 Chapter 2 - Hardware Installation Multi-Tech Systems Inc. MT5656ZDX Series User Guide Connecting to the Internet Your Multi-Tech modem is your gateway to the Internet and the World Wide Web. To access the Internet and Web via your modem, you must establish a dial-up account with an Internet service provider (ISP).
Chapter 3 - Operation 11 Multi-Tech Systems, Inc. MT5656ZDX User Guide Chapter 3 - Operation Like any modem, your Multi-Tech modem operates only under the control of a communications program, such as the communications program included with your modem.
Chapter 3 - Operation 12 Multi-Tech Systems, Inc. MT5656ZDX User Guide Configuring Y our Software You may use either the communication program included with your modem or a third-party program.
Chapter 3 - Operation 13 Multi-Tech Systems, Inc. MT5656ZDX User Guide Sending a F ax With your data communications software, you can use your modem to send and receive faxes directly from your computer. The following steps show you how to fax a document directly from a Windows application without opening the data communi- cations program.
14 Chapter 4 - AT Commands and Fax Class 1 Commands Multi-Tech Systems, Inc. MT5656ZDX User Guide Chapter 4 - A T Commands, V oice Commands, and F ax Class 1 and 2 Commands See Commands Reference Guides AT Commands and Voice Commands are in the AT Command Reference Guide.
15 Chapter 5 - Troubleshooting Multi-Tech Systems, Inc. MT5656ZDX User Guide Chapter 5 - T r oubleshooting Your modem was thoroughly tested at the factory before it was shipped.
16 Chapter 5 - Troubleshooting Multi-Tech Systems, Inc. MT5656ZDX User Guide The Modem Does Not Respond to Commands ✔ ✔ ✔ ✔ ✔ Make sure the modem is plugged in and turned on.
17 Chapter 5 - Troubleshooting Multi-Tech Systems, Inc. MT5656ZDX User Guide The Modem Dials But Cannot Connect There can be several reasons the modem fails to make a connection. Possibilities include: • lack of a physical connection to the telephone line.
18 Chapter 5 - Troubleshooting Multi-Tech Systems, Inc. MT5656ZDX User Guide The Modem Disconnects While Online ✔ ✔ ✔ ✔ ✔ If you have Call Waiting on the same phone line as your modem, it can interrupt your connection when someone tries to call you.
Appendix A - Warranty and Technical Support 19 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Appendix A - W arranty , Ser vice, and T echnical Suppor t Limited W arranty Multi-Tech Systems, Inc.
Appendix A - Warranty and Technical Support 20 Multi-Tech Systems Inc. MT5656ZDX Series User Guide International Pr oducts Your distributor should contact Amex, Inc., for information about repairs for your Multi-Tech product: Amex, Inc. 2724 Summer Street NE Minneapolis, MN 55413 U.
Appendix B - Regulatory Compliance 21 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Appendix B - Regulator y Compliance FCC P art 15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix B - Regulatory Compliance 22 Multi-Tech Systems Inc. MT5656ZDX Series User Guide F ax Branding Statement The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use .
Appendix B - Regulatory Compliance 23 Multi-Tech Systems Inc. MT5656ZDX Series User Guide EMC, Safety , and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance .
Appendix C - Technical Specifications 24 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Appendix C - T ec hnical Specifications The MultiModemZDX modem meets the following specifications: Trade Name MultiModemZDX™ Model Number MT5656ZDX Server-to-Client V.
Appendix C - Technical Specifications 25 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Command Buffer 40 Characters Transmission Level -11 dBm (North America and Pan Euro) - varies by country setting Frequency Stability ±0.
Appendix D - Installing a Modem in Linux 26 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Appendix D - Installing a Modem in Lin ux This appendix explains how to install a modem on a PC operating under the RedHat Linux 6.2 operating system. Other versions of RedHat and other Linux operating systems should be similar.
Appendix D - Installing a Modem in Linux 27 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Calling the ISP 1. On the Task Bar at the bottom of the screen, select the Gnome Footprint. 2. Select Internet from the menu. 3. Select RH PPP Dialer . 4. Select the connection name you entered in step 5 of the previous section.
Appendix E - Upgrading the Modem 28 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Appendix E - Upgrading the Modem Your modem is controlled by semi-permanent software, called firmware , which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off.
Appendix E - Upgrading the Modem 29 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Step 4: Extract the Upgrade Files 1. Install the Flash Wizard utility by double-clicking the file name in Windows Explorer. 2. Extract the upgrade files by double-clicking the file name.
Index 30 Multi-Tech Systems Inc. MT5656ZDX Series User Guide Inde x A A T Commands ............................................................ 14 autoanswer .................................................................. 1 8 autobaud .............
Index 31 Multi-Tech Systems Inc. MT5656ZDX Series User Guide The Modem Dials But Cannot Connect ...................... 17 The Modem Disconnects While Online ...................... 18 The Modem Does Not Respond to Commands .......... 16 The Modem Doesn’t W ork with Caller ID .
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If you have not bought Multitech MT5656ZDX yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multitech MT5656ZDX - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multitech MT5656ZDX you will learn all the available features of the product, as well as information on its operation. The information that you get Multitech MT5656ZDX will certainly help you make a decision on the purchase.
If you already are a holder of Multitech MT5656ZDX, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multitech MT5656ZDX.
However, one of the most important roles played by the user manual is to help in solving problems with Multitech MT5656ZDX. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multitech MT5656ZDX along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
