Instruction/ maintenance manual of the product GAC2.2H Multiquip
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OPERA TION AND P AR TS MANUAL THIS MANU AL MUST A CCOMP ANY THE EQUIPMENT A T ALL TIMES. T o find the latest revision of this publication, visit our website at: www .
P A GE 2 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) T ABLE OF CONTENTS GAC2.2H Por table 60 Hz Generator T ab le Of Contents .................................................... 2 P ar ts Ordering Procedures .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 3 P AR TS ORDERING PROCEDURES www .multiquip .com Or dering par ts has never been easier! Choose fr om .
P A GE 4 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) SAFETY INFORMA TION Do not oper ate or service the equipm ent bef ore reading the entire manual. Saf ety precautions should be f ollow ed at all times when operating this equipment.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 5 SAFETY INFORMA TION GENERAL SAFETY CA UTION NEV ER ope ra te this equ ipm ent with out pro per pr.
P A GE 6 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) SAFETY INFORMA TION ENGINE SAFETY D ANGER Th e engin e fu el ex hau st gase s conta in pois ono us carb on mono xide. This gas is colorless and odor less, and can cause death if inhaled.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 7 SAFETY INFORMA TION NEVER use fuel as a cleaning agent. D O N O T smok e around or near the equipment. Fire or explosion could result from fuel vapors or if fuel is spilled on a hot engine.
P A GE 8 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) SAFETY INFORMA TION If the batter y liquid (dilute sulfur ic acid) comes into contact with clothing or skin , rinse skin or clothing immediately with plenty of water .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 9 NOTES.
P A GE 10 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) SPECIFICA TIONS (GENERA TOR) T able 1. Specifications (Generators) A C Generator 60 Hz A C P ower Sour c Model GA C 2.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 11 T able 2. Specifications (Engine) Engine Model HOND A GX160K1EMA2 HOND A GX160U1EMAN T ype 4 stroke , Single Cylinder , OHV , Gasoline Engine Bore X Strok e 2.
P A GE 12 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) DIMENSIONS 18.30 IN. (465 MM) 19.7 IN. (500 MM) 16.1 IN.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 13 NOTE.
P A GE 14 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) INST ALLA TION CONNECTING THE GROUND The nut and g round ter minal on the generators should alwa ys be used to connect the generators to a suitable ground.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 15 INST ALLA TION OUTDOOR INST ALLA TION If possible install the generator in a area that is free of debris, bystanders , and ov erhead obstr uctions. Make sure the generator is on secure lev el ground so that it cannot slide or shift around.
P A GE 16 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) GENERAL INFORMA TION GA C2.2H F AMILIARIZA TION Generator The Multiquip GA C2.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 17 COMPONENTS (GENERA TOR) 120 V OFF GAC-2.2H POWERED by Honda Engines 120V 15A GR PRISE DE TERRE AC CI.
P A GE 18 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) COMPONENTS (GENERA TOR) 8. Muffler/Heat Shield – Used to reduce noise and emissions. NEVER touch this heat shield when the gene rat or/w elder is in use.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 19 INSPECTION/SETUP GENERAL INSPECTION PRIOR T O OPERA TION Gr ound P ower T ools When using power tool.
P A GE 20 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) INSPECTION/SETUP Bef ore Star ting 1. Read saf ety instr uctions at the beginning of manual. 2. Cle an the gen er ato r , rem o vi ng dirt and dus t, particu la rly the engine cooling air inlet, carburetor and air cleaner .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 21 OPERA TION This section is intended to assist the oper ator with the initia l star t-up of the por table generator . It is e xtremely impor tant that this section be read carefully bef ore attempting to use the generators in the field.
P A GE 22 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) OPERA TION 8. Place main circuit breaker (Figure 14) in the O N position. Figure 14. Main Circuit Breaker (ON) 9. Read the v oltmeter on the front panel of the generator (Figure 15) and verify that 120 V AC is present at the GFCI duplex receptacle.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 23 Generators Stora ge F or storage of the generating set f or ov er 30 da ys, the f ollowing is required: Drain the fuel tank completely , or add ST A-BIL to the fuel.
P A GE 24 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) MAINTENANCE Use T able 5 as a general maintenance guideline when ser vicing y our engine. Fo r more detail engine maintenance inf or mation, ref er to the engine owner's manual supplied with your engine .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 25 MAINTENANCE Maintenance P erf or m the schedu led maint enan ce pro cedu res as defin ed by T able 5: Daily Thoroughly remov e dir t and oil from the engine and control area.
P A GE 26 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) GENERA TOR WIRING DIAGRAM Figure 22. Generator Wiring Diagram SYMBOL P ART NAME Ar Armature Winding F.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 27 TROUBLESHOOTING T able 6. Engine T roubleshooting Symptom P ossible Cause Solution Difficult to star t. Fuel is av ailable b ut no SP ARK at spark plug.
P A GE 28 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) TROUBLESHOOTING T able 6. Engine T roubleshooting (Contin ued) Symptom P ossible Cause Solution W eak in pow er . Compression is proper but misfires . W ater in fuel system? Flush fuel system and replace with correct type of fuel.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 29 T able 7. Generator T roubleshooting Symptom P ossible Prob lem Solution Low v oltage Engine speed too low? Raise engine speed to rated RPM. Low v oltage.
P A GE 30 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) EXPLANA TION OF CODE IN REMARKS COLUMN The follo wing section e xplains the different symbols and remarks used in the P ar ts section of this manual. Use the help number s f ound on the bac k page of the man ual if there are any questions .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 31 SUGGESTED SP ARE P AR TS GA C2.2H PORT ABLE 60 HZ GENERA T OR WITH HOND A GX160K1EMA2/ GX160U1EMAN GASOLINE ENGINES 1 to 3 units Qty . P/N Description 1.
P A GE 32 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) NAMEPLA TE AND DECALS 120 V OFF GAC-2.2H POWERED by Honda Engines 120V 15A GR PRISE DE TERRE AC CIRCU.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 33 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 A3552000004A DECAL; CA UTION, RAIN SNO W .......................1................ A35200000A 2 A6552000404A DECAL; CA UTION, HO T P ARTS .
P A GE 34 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) GENERA TOR ASSY ..
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 35 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 7931000203 RO T OR ASSY .
P A GE 36 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) CONTROL BOX ASSY ..
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 37 CONTROL BOX ASSY . NO . P AR T NO . P AR T NAME QTY . REMARKS 1 A2215000103 CONTROL BO X 1 2 0301850215 GROMMET 1 3 0601823204 RECTIFIER 1 4 0027103020 MA CHINE SCREW 2 5 0017106015 HEX.
P A GE 38 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) PIPE FRAME ASSY ..
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 39 PIPE FRAME ASSY . NO . P AR T NO . P AR T NAME QTY .
P A GE 40 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) HONDA GX160K1EMA2/U1EMAN E N G I N E — C Y L . H D A S S Y .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 41 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 ♦ 12210ZH8020 HEAD COMP ., CYLINDER .................................1................ INCLUDES ITEMS W/# 1 ◊ 12210ZH8415 HEAD COMP .
P A GE 42 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — C Y L .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 43 NO . P AR T NO . P AR T NAME QTY . REMARKS 2 ♦ 12000ZH8406 BARREL ASSY , CYLINDER (OIL ALER T) .........1................ INCLUDES ITEMS W/# 2 ◊ 12000ZH8426 BARREL ASSY , CYLINDER (OIL ALERT) .
P A GE 44 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — C R A N K C A S E C V R .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 45 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 11300ZE1634 CO VER ASSY , CRANKCASE ............................1................ INCLUDES ITEMS W/% 3 11381ZH8801 GASKET , CASE CO VER 1 4 15600ZE1003 CAP ASSY , OIL FILLER .
P A GE 46 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — CRANKSHAFT ASSY .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 47 H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — CRANKSHAFT ASSY . NO . P AR T NO . P AR T NAME QTY . REMARKS 1 13310ZB2000 CRANKSHAFT COMP .
P A GE 48 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) HONDA GX160K1EMA2/U1EMAN ENGINE — PISTON ASSY ..
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 49 HONDA GX160K1EMA2/U1EMAN ENGINE — PISTON ASSY . NO . P AR T NO . P AR T NAME QTY . REMARKS 1 ♦ 13010ZF1023 RING SET , PIST ON (STD) 1 1 ◊ 13010Z4K004 RING SET , PIST ON (STD) 1 1 ♦ 13011ZF1023 RING SET , PIST ON (0.
P A GE 50 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — C A M S H A F T A S S Y .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 51 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 ♦ 14100ZE1812 CAMSHAFT ASSY . ............................................1................ UP T O S/N 4913229 1 ♦ 14100ZL0000 CAMSHAFT ASSY .
P A GE 52 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — R E C O I L S T A R T E R A S S Y .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 53 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 ♦ 28400ZH8013ZB ST ARTER ASSY , RECOIL “NH1” BLAC.
P A GE 54 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — F A N C O V E R A S S Y .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 55 H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — F AN COVER ASSY .
P A GE 56 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — C A R B U R E T O R A S S Y .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 57 NO . P AR T NO . P AR T NAME QTY . REMARKS 1#%+ 16010ZB1015 GASKET SET 1 2$ 16011ZE0005 V AL VE SET , FLOA T 1 3$ 16013ZE0005 FLOA T SET 1 4$ ♦ 16015ZE0831 CHAMBER SET , FLOA T .
P A GE 58 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — AIR CLEANER ASSY .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 59 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 17211ZB2000 ELEMENT , AIR CLEANER 1 2 ♦ 17212ZB2000 SEP ARA T OR, AIR CLEANER 1 2 ◊ 17212ZB2800 SEP ARA T OR, AIR CLEANER 1 3 ♦ 17220ZB2000 CASE COMP .
P A GE 60 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O ND A G X1 6 0 K 1 EM A 2 / U1 E M A N E N G I NE — MUFFLER ASSY .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 61 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 18310ZB3C00 MUFFLER COMP . 1 2 18320ZB2000 PRO TECT OR, MUFFLER OUTER 1 3 18325ZH8T90 PRO TECT OR, MUFFLER INNER 1 4 18329ZB2000 SEAL, MUFFLER PRO TECT OR 2 5 18330ZH8T90 PIPE COMP .
P A GE 62 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — FL YWHEEL ASSY .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 63 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 13331357000 KEY , SPECIAL WOOD R UFF , 25X18 1 2 19511Z.
P A GE 64 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — I G N I T I O N C O I L A S S Y .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 65 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 ♦ 30500ZE1033 COIL ASSY ., IGNITION 1 1 ◊ 30500ZE1073 COIL ASSY ., IGNITION 1 2 30700ZE1013 CAP ASSY .
P A GE 66 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) H O N D A G X 1 6 0 K 1 E M A 2 / U 1 E M A N E N G I N E — G O V .
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 67 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 ♦ 16551ZE0010 ARM, GO VERNOR ............................................1................ USE UP T O S/N 4913229 1 ♦ 16551ZL0010 ARM, GO VERNOR .
P A GE 68 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) HONDA GX160K1EMA2/U1EMAN ENGINE — DECAL ASSY ..
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 69 NO . P AR T NO . P AR T NAME QTY . REMARKS 1 87533ZC0630 DECAL, AIR CLEANER 1 2 87528ZB2630 DECAL, CHOKE 1 3 ♦ 87521ZH8020 EMBLEM, 5.5 HP 1 3 ◊ 87521ZH8040 EMBLEM, 5.
P A GE 70 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) HONDA GX160K1EMA2/U1EMAN ENGINE — TOOL KIT.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 71 HONDA GX160K1EMA2/U1EMAN ENGINE — TOOL KIT NO . P AR T NO . P AR T NAME QTY . REMARKS 1 89000ZE1000 T OOL KIT .......................................
P A GE 72 — GA C2.2H 60 HZ GENERA T OR• OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) TERMS AND CONDITIONS OF SALE — P AR TS P A YME NT TERM S T er ms of payment for par ts are net 30 d ays. FREIG HT POLICY Al l par t s or d er s wil l b e sh i pp e d c o ll e ct o r prepaid with the charges added to the invoice.
GA C2.2H 60 HZ GENERA T OR • OPERA TION AND P AR TS MANU AL — REV . #1 (03/31/10) — P A GE 73 NOTES.
OPERA TION AND P AR TS MANUAL Y our Local Dealer is: HERE’S HOW TO GET HELP PLEASE HA VE THE MODEL AND SERIAL NUMBER ON-HAND WHEN CALLING © COPYRIGHT 2010, MUL TIQUIP INC . Multiquip Inc and the MQ logo are registered trademarks of Multiquip Inc. and may not be used, reproduced, or altered without wr itten per mission.
An important point after buying a device Multiquip GAC2.2H (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multiquip GAC2.2H yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multiquip GAC2.2H - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multiquip GAC2.2H you will learn all the available features of the product, as well as information on its operation. The information that you get Multiquip GAC2.2H will certainly help you make a decision on the purchase.
If you already are a holder of Multiquip GAC2.2H, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multiquip GAC2.2H.
However, one of the most important roles played by the user manual is to help in solving problems with Multiquip GAC2.2H. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multiquip GAC2.2H along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
