Instruction/ maintenance manual of the product MTCBA-G-U Multi-Tech Systems
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MultiModem ® GPRS USB Wireless Modem MTCBA-G-U User Guide.
Copyright and Technical Support Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 2 MultiModem® GPRS USB External Wireless Modem User Guide Model MTCBA -G-U S000346I, Revision I Copyright This publication may not be reproduced, in w hole or in part, without prior ex pressed w ritten permission from Multi- Tech Systems, Inc.
Table of Contents Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 3 Contents Chapter 1 – Product Descrip tion and Speci fications ............................................................................. ..................
Chapter 1 – Product Descrip tion and Specifications Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 4 Chapter 1 – P r oduct Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem GPRS-U is an external data/fax/voice wirele ss modem w ith a USB interface.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 5 Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem GPRS is target ed at applications that periodically need to send or receive data over a w ireless network.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 6 Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be eas ily moved to another location.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 7 Package Contents Single Package (one uni t) Bundled Package (multiple units) 1 modem 1 mounting brac.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 8 Specifications General Specifications Mechanical Dimensions & Weight 4.
Chapter 2 – Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 9 Interfaces The Wireless MultiModem has several interfaces: • LED function indicati ng operating st.
Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 10 Chapter 2 – A ct iv at ion and Instal lat ion Step 1 – Activate Your Wireless Account Multi-Tech – A Certified National A ctiva tion A gent Multi-Tech Systems, Inc.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 11 Step 3 – Connect the Antenna and USB Cable • A ntenna. Connect a suitable antenna to the SMA connector (See antenna specificati ons in Chapter 1).
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 12 Step 5 – Attach the Modem to a Flat Surface (Optional) To mount the Wireless Mu ltiModem, do the following: 1. Obtain mounting screws (tw o are needed) that are appropriate for the surface on which you w ill mount the MultiModem.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 13 Step 6 – Install the Modem Driver Introduction Compatibility: This wireless MultiModem is compatible w ith Windows Operati ng Sy stems 2000/2003/XP and Linux.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 14 4. Click on Install from a list or specific location (Advanced) . 5. Click Next . 6. The next screen is the Please choose your search and installation options.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 15 Part B for Windows XP/2003: Associating PC Port with USB Driver 1.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 16 Part C for Windows XP/2003: Installing the Modem INF File 1. If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? appears again, select No, not this time .
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 17 Installing the Modem Driver in Windows 2000 Part A for Windows 2000: Installing the USB Driver 1. Connect the USB cable between the MultiModem and the PC.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 18 7. The Driver Files Search Results screen appears. The wizard has found the wrong driver. Click on Install one of the other driv ers . Click Next .
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 19 Part B for Windows 2000: Associating PC Port with USB Driver 1. Wait while Window s prepares the next phase of t he installation (associating the PC port with the USB drive).
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 20 Part C for Windows 2000: Installing the Modem INF File 1. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears.
Chapter 2 – Activation and Installation Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 21 Chapter 3 – Using Y our W ir eless Modem Phone Number for the Wireless Modem • Every w ireless modem will have its ow n unique phone number.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 22 Establishing a Voice Call • Enter PIN Code (if required by your w ireless provider) .
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 23 Using Short Message Services (SMS) Send a Short Message to a Specified Nu mb er. Type AT+CMGS="8585551212" <press Enter> Then type your message: Please call me soon.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 24 SMS Examples Send Example Send an SMS message to anoth er SMS compatible device at+cmg.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 25 Receive Example 3: Receiv e SMS messag e in text mode by directly routing the received.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 26 Internet Access Internet access can be setup in Windows Dial-Up Netw orki ng (DUN) of the computer t hat the wireless modem is serving. Setup procedures will vary according to t he ty pe of wireless service provider used.
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 27 Create Your Dial-Up Connection in Windows XP/2003 1. Click on Start and then click on Control Panel . 2. In the Control Panel , double-click on Network Connections .
Chapter 3 – Using Your Wireless Modem Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 28 Mobile PhoneTools For initial configuration of your w ire less device, Multi-Tech offers a Windows ® based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD.
Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 29 Chapter 4 – Troubleshoot ing and Fr equently A sk ed Quest ions.
Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 30 Frequently Asked Questions Which providers can I use? • Two major providers are T-Mobile and Cingular. • We are Cingular approved.
Chapter 4 – Troubleshooting and Frequently Asked Questions Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 31 A fter changing the + CNMI, + CSCA, or +CSMP command values, the modem doesn’t store them. • When changing these command values, you must use the +CSAS command to store the changes.
Chapter 5 – Reference Information Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 32 Chapter 5 – Ref er enc e Inf orm at ion Wireless Modem Reference Information GSM reference documents: GSM 03.40, GSM 03.45, GS M 04.11,GSM 04.
Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 33 Appendix A – W arranty and R epairs Multi-Tech Warranty Statement Multi-Tech Systems, Inc.
Appendix A – Warranty and Repairs Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 34 Repair Procedures for International Customers (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the qui ckest and most economical repair option for y our Multi-Tech product.
Appendix B – WEEE Statement Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 35 Appendix B - W aste Elect rical and Elect r onic Equipment (WEEE) Statement July, 2005 The WEEE .
An important point after buying a device Multi-Tech Systems MTCBA-G-U (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems MTCBA-G-U yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems MTCBA-G-U - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems MTCBA-G-U you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems MTCBA-G-U will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems MTCBA-G-U, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems MTCBA-G-U.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems MTCBA-G-U. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems MTCBA-G-U along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
