Instruction/ maintenance manual of the product MTCBA-E-EN Multi-Tech Systems
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MultiModem ® Wireless EDGE, GPRS, CDMA Modems with Ethernet Interface User Guide.
Copyright and T echnical Support Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 2 User Guide MultiModem® Wireless EDGE, GPRS, and CDMA Mod ems with an Etherne.
Table of Contents Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 3 Table of Contents Chapter 1 – Introduction and Product D escripti on ........................................................................
Table of Contents Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 4 Packet Filters ................................................................................................................................
Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 5 Chapter 1 – Int r oduction and P r oduct Descr ipt ion This User Guide describes the MultiModem Wireless ED GE, GPRS, and CDMA mod ems with an Ethernet Interface.
Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 6 Application Example Ship Kit Contents The wireless modem i.
Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 7 Safety Warnings Ethernet Ports Caution The Ethernet ports are not designed to be connected to a Public T elecommunication Network.
Chapter 1 – Introduction and Product Descr iption Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 8 Specifications Features EDGE Modems GPRS Modems CDMA Modem.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 9 Chapter 2 – Gett ing Star ted Setup a Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 10 Optional Fused DC Pow er Conn ectio n Fused DC Power Connection • Connect the direct-DC power suppl y cable into the DC power source on the vehicle or machi ne in which you are mounting the modem.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 11 Front Panel LEDs Once the power is connected, the LEDs on the front panel will provide information about the Ethernet functions and the wireless modem functions.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 12 Set Your PC’s TCP/IP Address for Ethernet Functionality After the wireless account is establis hed and the modem is properly connected, it is now time to set up the PC for the Ethernet functionality.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 13 Using AT Commands Prerequisite Steps In order to communicate directl y with the internal ce llular module with AT commands, you first must disable PPP by logging into the Web Management soft ware: 1.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 14 AT Command for Verifying Signal Strength 1. In the command window, type AT +C S Q 2. The modem responds with the received signal str ength (rssi) and the channel bit error rate (ber).
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 15 Configure the Ethernet Interface Using the Web Management Software You are now ready to configur e the Et hernet interface. This is accompli shed by using the modem's factory- installed Web Management soft ware.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 16 After clicking the Wizard Setup selection, the Wizards Setup screen displays. Wizard Setup IP Configuration IP A ddress The default is 192.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 17 IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART Click the Submit button located at the bottom of most screens in order to save any ch anges you make.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 18 Connecting to the Internet Connecting to the Internet Through Your Cellular Pro.
Chapter 2 – Getting Started Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 19 11. From the workstation, open the command window by clicking the Start bu tton and selecting Run . 12. Type CMD to o pen the command windo w.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 20 Chapter 3 – Using the W eb Management Sof tw ar e The Web Management soft ware configures the Et hernet functionalit y of your MultiModem.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 21 Screen Parts Menu Bar Submenu Title Submenu Lis t Screen Buttons Screen Name Screen Input A rea Screen Buttons Home: Click this button to return to the Home screen.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 22 Web Management Software Screens The rest of this chapter describes each of the Web Mana gement software screens.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 23 General Configuration Date and Time: The system date and time display in these formats: DD/MM/YYYY / HH:MM:SS .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 24 IP Setup > DDNS Configuration DDNS (Dynamic Domain Na min.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 25 IP Setup > SNTP Configuration General Configuration SNTP Client: Enable or disable the SNTP Clie nt to contact the configured server on the UDP port 123 and set the local time.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 26 Daylight Saving Start Time Start Ordinal: Set the start ordinal to use during Da ylight Saving mode. Options are first/second/third/fourth/l ast.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 27 IP Setup > Remote Configuration Remote Configuration Add Network/Host for Remote Configura tion: Select a network or host from the drop do wn box.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 28 PPP PPP > PPP Configuration NAT Configuration NAT Enable/disable NAT (Net work Address Translation). The def ault is Enable .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 29 PPP General PPP Enable/disable PPP. The default is Enable . Dial-on-Demand: Enab le/disable Dial-on-D emand. The default is Enabl e .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 30 PPP > Wakeup-on-Call The Wakeup-on-Call feature allows the modem to wake up and i n itiate a connection when there is an incoming call.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 31 PPP > Wakeup-On-Call Examples Example 1 – Set Up the Ethernet Router to Activate on Incoming SMS Message Note: You must have firmware version 1.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 32 Example 2 – Determine if the Wireless Modem Is Supporting Incoming Calls and Caller ID 1. On the PPP > PPP Configuration screen, make sure that PPP is Disabled .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 33 Example 4 – Set Up the Ethernet Router to Activate on Matching Caller IDs Only: 1.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 34 PPP > Power-On Configuration The Power-On Configuration f eature allows you to set an init ializ ation string that will be sent to the modem upon b oot up.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 35 Networks & Services Networks & Services > Network Configuration Networks or Hosts can be added here.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 36 Networks & Services > Service Configuration On this screen you can specify the stan dard set of well kn own servic es available on the s ystem.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 37 Packet Filters Packet Filters > Packet Filters. You can Delete or Edit a packet filter rule after it has been defined and a dded by using t he table at the bottom of the screen.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 38 Packet Filters > DNAT Configuration Destination Network A.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 39 3. On the Packet Filters > DNAT Configuratio n screen, define the DNAT rule. Source – Select the original target net work/host of the IP packets that you now want rerouted.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 40 Packet Filters > Advanced Connection Tracking H323: Enable/disable the forwarding of H323 packets across the fire wall.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 41 GRE Tunnels GRE tunneling and GRE routing together ar e referred to Generic Routing Encaps ulation (GRE). GRE Routing is an integral part of GRE tunneling.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 42 GRE Tunnels > GRE Routes Configuration GRE Routes Configuration Remote Network: Select the remote network for which the tra ffic destined to it must be routed through th e given tunnel.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 43 DHCP Server DHCP Server > Subnet Settings General Configu.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 44 DHCP Server > Fixed Addresses DHCP Fixed Configuration The DHCP server can be made to assign a fixed IP addres s for a particular user by identifying the MAC address.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 45 Tools > Service Status This screen displays the status of each service that is avail able at run time .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 46 Tools > Load Configuration Load Configur ation Browse File for Load Configura tion: Click the Browse button to ope n the file that allows you to locate the configuration file.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 47 Statistics & Logs Statistics & Logs > Ethernet This is an example of the Ethe rnet Statistics & Logs screen .
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 48 Statistics & Logs > PPP This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 49 Statistics & Logs > PPP Trace This is an example of the PPP Trace Statisti cs & Logs screen. It shows the PPP Trace messages.
Chapter 3 – Using the Web Mana gement Software Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 50 Statistics & Logs > DHCP Stat This is an example of the DHCP Statistics & Logs screen. It sho ws the statistics of DHCP leases.
Appendix – A Reference T able of Commonly Supporte d Subnets Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 51 Appendix A – A R e f erenc e T able of Commonly Suppor ted Subnets This table lists commonly support ed Sub nets organized by Address.
Appendix – A Reference T able of Commonly Supporte d Subnets Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 52 N.N.N.208 N.N.N.209-214 N.N.N.215 N.N.N.216 N.N.N.217-222 N.N.N.223 N.N.N.224 N.N.N.225-230 N.N.N.
Appendix B – Wireless Ante nna Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 53 Appendix B – W ire less Antenna The Antenna The antenna sub-system and int egration in the applic ation is a major i ssue: Choice of antenna (t ype, length, performances, thermal resistance, etc.
Appendix B – Wireless Ante nna Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 54 Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provi ded when a single unit is purchased.
Appendix C – Firm ware Upgrade Using External T FTP Client Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 55 Appendix C – Firm w are Upg r ade Using Ex ternal TFT P C lient Follow the steps below to install new firmware from the Multi-Tech Sy stems, Inc.
Appendix D – Multi-T ech Systems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 56 Appendix D – Mult i- T ech Sy stems , Inc. W arranty and R epair P olicies Mult i- T e ch W arrant y St atement Multi-Tech Warranty Statement Multi-Tech Systems, Inc.
Appendix D – Multi-T ech Systems, Inc. Warranty and Repair Policies Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 57 Please direct your questions regar ding technical matters, product configuration, verification t hat the product is defective, et c.
Appendix E – Waste Electrical and Electro nic Equipment Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 58 Appendix E – W aste Elect r ical and Elec t r oni.
Index Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 59 Inde x A Access Point Name .......................................... 16 always-on networ k connect ion ........................... 5 Antenna ............
Index Multi-Tech Systems, Inc. MultiModem Wirele ss Modem with Ethernet Interface (S000375 F) 60 O Obtain DNS Server Ad dress Automatically ...... 12 Obtain IP Address automatically ...................... 12 Operating Tem perature ....................
An important point after buying a device Multi-Tech Systems MTCBA-E-EN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems MTCBA-E-EN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems MTCBA-E-EN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems MTCBA-E-EN you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems MTCBA-E-EN will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems MTCBA-E-EN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems MTCBA-E-EN.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems MTCBA-E-EN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems MTCBA-E-EN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
