Instruction/ maintenance manual of the product MT9234ZPX-UPCI-NV Multi-Tech Systems
Go to page of 61
MultiModem® ZPX V.92 Internal Modem Models: MT9234ZPX-UPCI MT9234ZPX-UPCI-NV MT9234ZPX-PCIe MT9234ZPX-PCIe-NV User Guide.
2 Multi-Tech Systems, Inc. MT9234ZPX User Guide MultiModem ® ZPX User Guide MT9234ZPX-UPCI, MT9234ZPX-UPCI-NV, MT9234 ZPX-PCIe, MT9234ZPX-PCIe-NV P/N S000414C, Re vision C All rights reserved. T his publication may not be reproduced, in whole or in part, without prior expressed written permission fr om Multi-Tech Systems, Inc.
Contents Multi-Tech Systems, Inc. MT9234ZPX User Guide 3 Contents CHAPTER 1 – DESCRIPTION AND SPECIFIC ATIONS .................................................................................... ......... 4 P RODUCT D ESCRIPTION ................
Chapter 1 - Description and Specificatio ns 4 Multi-Tech Systems, Inc. MT9234ZPX User Guide Chapter 1 – Descript ion and Specif icat ions Product Description The Multi-Tech MultiModem ZPX is an internal universa l PCI bus card, MT9234ZPX-UPCI or a PCI Express bu s card, MT9234ZPX-PCIE.
Chapter 1 - Description and Specificatio ns Multi-Tech Systems, Inc. MT9234ZPX User Guide 5 Technical Specifications Category Description Receiver AGC Dy namic Range 43 dB Data Compatibility V.92, V.34 enhanced, V.34, V. 32bis, V.32, V.22bis, V.
Chapter 2 - Installation 6 Multi-Tech Systems, Inc. MT9234ZPX User Guide Chapter 2 – Installat ion General Safety ● Use this product only with UL- a nd CUL-listed com puters (U.S.A.) ● To reduce the risk of fire, use only UL-listed 26 AWG (.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 7 4. Click on the next button to star t the driver pre-installation. 5. You will be prompted 3 times to conf irm the installation of the thre e necessary drivers. Click the Install button to continue each time.
Chapter 2 - Installation 8 Multi-Tech Systems, Inc. MT9234ZPX User Guide Physically Installing your MultiModem • Installing the MultiModem requires you to open your system. Please con sult your system manual in addition to the following instructions.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 9 Make the External Connections Now connect the MultiModem to t h e t e l e p h one line and, opti onally, to your telephone. For voice mail or speakerphone use, you can also connect it to a microphone and an external speaker, hea dphone, or sound card.
Chapter 2 - Installation 10 Multi-Tech Systems, Inc. MT9234ZPX User Guide Manually Installing Drivers If you choose not to use the Windows Installer or hav e already physically installed your MultiModem ZPX, the following instructions will guide you through the process of in stallation for the various Wind ows operating systems.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 11 Driver Installation for Windows 7 If you did not use the pre-installer for Win dows, this is the process for installing yo ur modem. The following driver install ation procedure is based o n Windows 7 32-bit Operating System.
Chapter 2 - Installation 12 Multi-Tech Systems, Inc. MT9234ZPX User Guide 3. Update Driver Software – PCI Serial Port screen appears. Select Browse my computer for d river software 4. Insert the product CD that came with your device into the CD-ROM drive.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 13 Click Next. 6. Windows Security ‘Would you like to inst all this device software?’ screen appears.
Chapter 2 - Installation 14 Multi-Tech Systems, Inc. MT9234ZPX User Guide 8. When the software for this device has been updated. The Windows screen Multi-Tech 9234ZPX is displayed . Click Close . Continue to the next section for the completion of the installation.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 15 2. Update Driver Software – PCI Serial Port screen appears. Select Browse my computer for d river software 3.
Chapter 2 - Installation 16 Multi-Tech Systems, Inc. MT9234ZPX User Guide 4. The Windows Security ‘Would you like to inst all this device software ?’ screen appears. Click Install . 5. Installing driver software on screen appears. 6. When the software for this device has been updated.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 17 Installation of the COM port The Device Manag er window will still be open (unless you have cl osed it – then you will need to open it again) and there is a new entry in Other devices : Multifunction Device .
Chapter 2 - Installation 18 Multi-Tech Systems, Inc. MT9234ZPX User Guide 3. The Windows Security ‘Would you like to inst all this device software ?’ screen appears. Click the Install button to continue. 4. When the software for this device has been updated, the Updated Driver Software window is displayed.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 19 Installation of the modem The Device Manag er window will still be open (unless you have cl osed it – then you will need to open it again) and there is a new entry in Other devices : MultiTech System’s MT9234ZPX .
Chapter 2 - Installation 20 Multi-Tech Systems, Inc. MT9234ZPX User Guide 3. The Windows Security ‘Would you like to inst all this device software ?’ screen appears. Click the Install button to continue. 4. When the software for this device has been updated, the Updated Driver Software window is displayed.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 21 Driver Installation for Vista and Windows 2008 Operating Systems If you did not use the pre-installer for Win dows, this is the process for installing yo ur modem.
Chapter 2 - Installation 22 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Windows couldn’t find driv er software for your device scre en appears. Choose Bro wse my computer for driver soft ware (advanced) . 7. At the Browse for driver software on your computer screen.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 23 8. Would you like to install this device soft ware? screen appears. Click Install .
Chapter 2 - Installation 24 Multi-Tech Systems, Inc. MT9234ZPX User Guide Installation of the Communications Port The second install wi zard installs the driv ers for the Multifunction Device, Multi-Tech Communications Port 1.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 25 4. At the Browse for driver software on your computer screen. Click Next . 5. Would you like to install this device soft ware? screen appears. Click Install . 6. Installing driver software on Multifunction Dev ice screen appears.
Chapter 2 - Installation 26 Multi-Tech Systems, Inc. MT9234ZPX User Guide 7. When the software for this device has been successf ully installed screen appears with Wind ows has finished installing the driver softwa re for this device: Multi-Tech Communi cation Port (COM4) .
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 27 3. Windows couldn’t find driv er software for your device scre en appears. Choose Browse my computer for dri ver software (adv anced). 4. At the Browse for driver software on your computer screen.
Chapter 2 - Installation 28 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Installing driver software on MultiTech Systems MT9234ZPX-PCIE scre en appears.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 29 Driver Installation for Windows XP and 2003 Operating Systems If you did not use the pre-installer for Win dows, this is the process for installing yo ur modem.
Chapter 2 - Installation 30 Multi-Tech Systems, Inc. MT9234ZPX User Guide 5. At the Please Choose Your Search and Installation Options screen. Select Include this location in the search: and Click Bro wse . Browse to the Dr ivers folder on your MultiModem ZPX product CD, and then select th e Drivers folder.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 31 6. Please wait while the wizard searches for the PCI Serial Port . 7. Then a Hardware Installation screen appears.
Chapter 2 - Installation 32 Multi-Tech Systems, Inc. MT9234ZPX User Guide 8. Please select the best mat ch for your hardware from the list below. Select the top choice, e:drivers win32bit-xp-2003se r15x-xp-2003.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 33 10. A completing the Found New Hardware Wizard screen appea rs. This wizard installs the software for: Multi-Tech’s 1-port UART PCI Card .
Chapter 2 - Installation 34 Multi-Tech Systems, Inc. MT9234ZPX User Guide 2. This wizard helps you install software for: Multifunction Dev ice . Select Install from a list or specific location (Advanced) . Click Next . 3. The Please choose your search and installation o ptions screen appears.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 35 4. Please wait while the wizard searches… Multifunction Dev ice . 5. Then a Hardware Installation screen appears.
Chapter 2 - Installation 36 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Please select the best match for y our hardware from the list belo w. Select the top choice, e:drivers win32bit-xp-2003oemport-xp-2003.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 37 8. A completing the Found New Hardware Wizard screen appea rs.This wizard fi nished installing the software for: Multi-Tech Communications Port . Click Finish . Installation of the Modem The wizard will install the file fo r Multi-Tech Systems MT9234ZPX-PCIE.
Chapter 2 - Installation 38 Multi-Tech Systems, Inc. MT9234ZPX User Guide 2. This wizard helps you install software for: MultiTech Systems MT9234ZPX -PCIE . Select Install from a list or specific location (Advanced) . Click Next . 3. The Please choose your search and installation o ptions screen appears.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 39 4. Please wait while the wizard searches… MultiTech S ystems MT9234ZPX-PCIE.
Chapter 2 - Installation 40 Multi-Tech Systems, Inc. MT9234ZPX User Guide 6. Please select the best match for y our hardware from the list belo w. Select the top choice, e:drivers win32bit-xp-2003multitech_pcie_upci_zpc.
Chapter 2 - Installation Multi-Tech Systems, Inc. MT9234ZPX User Guide 41 8. A completing the Found New Hardware Wizard screen appea rs. The wizard has finished in stalling the software for: Multi-Tech Systems MT9234ZPX-P CIE. Click Finish . The installation of drivers is now comple te.
Chapter 2 - Installation 42 Multi-Tech Systems, Inc. MT9234ZPX User Guide Configure the Modem for Your Country Different countries have di fferent requirements for how m odems must functio n. Theref ore, before you use your modem, you must configure it to match the defaults of t he country/region in which you are using it.
Chapter 3 – Remote Confi guration Multi-Tech Systems, Inc. MT9234ZPX User Guide 43 Chapter 3 – R emote Conf ig uration Remote configuration is a netwo rk management tool that a llows you to configure the MultiModem anywhere in your network from one location.
Chapter 4 - Troubleshooting 44 Multi-Tech Systems, Inc. MT9234ZPX User Guide Chapter 4 – Troubleshooting Your modem was thorough ly tested at the factory before it was shipped.
Chapter 4 - Troubleshooting Multi-Tech Systems, Inc. MT9234ZPX User Guide 45 The Modem Cannot Connect When Dialing Reasons why the MultiMod em may fail to connect include: ● lack of a physical connection to the telephone line.
Chapter 4 - Troubleshooting 46 Multi-Tech Systems, Inc. MT9234ZPX User Guide The Modem Disconnects While Online ● If you have Call Waiting on the same phone line as y our modem, it can interrupt your co nnection when someone tries to call you.
Chapter 4 - Troubleshooting Multi-Tech Systems, Inc. MT9234ZPX User Guide 47 Data Is Being Lost ● If you are using data compression, set the serial po rt baud rate to two to six times faster than the data rate.
Chapter 4 - Troubleshooting 48 Multi-Tech Systems, Inc. MT9234ZPX User Guide Loopback Test 1. Connect a microphone an d speaker to the MultiModem. To avoid feedback, ma ke sure the microphone and speaker are well separate d; better yet, use a headphone instead of a speaker.
Appendix A – Environmental Info Multi-Tech Systems, Inc. MT9234ZPX User Guide 49 Appendix A – Environme ntal Inf or mat ion Waste Electr ical an d Electronic Equipment (WEEE) .
Appendix A – Environmental Info 50 Multi-Tech Systems, Inc. MT9234ZPX User Guide Restriction of the Use of Hazardous Substances (RoHS) Multi-Tech Systems, Inc. Certificate of Compliance 2002/95/EC Multi-Tech System s, Inc.
Appendix A – Environmental Info Multi-Tech Systems, Inc. MT9234ZPX User Guide 51 C RoHS HT/TS Substance Concentration 依照中国标准的有毒有害物质信息 根据中华.
Appendix B – Regulatory Compliance 52 Multi-Tech Systems, Inc. MT9234ZPX User Guide Appendix B – R eg ulator y Complianc e FCC Part 68 Telec om 1. This equipment complies with part 68 of the Federal Communications Commissi on Rules.
Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT9234ZPX User Guide 53 FCC Part 15 Class B Statement This equipment has been tested a nd found to comply with the limits for a Class B digital device, pursuant to 47 CFR – FCC Part 15 regulations.
Appendix B – Regulatory Compliance 54 Multi-Tech Systems, Inc. MT9234ZPX User Guide EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to .
Appendix B – Regulatory Compliance Multi-Tech Systems, Inc. MT9234ZPX User Guide 55 South African Notice This modem must be used in conjunctio n with an approved surge protection device. Thailand Approval Translation in Thai “This telecom device and equipme nt is conform to technical standard no….
Appendix C – Upgrading Your Modem 56 Multi-Tech Systems, Inc. MT9234ZPX User Guide Appendix C – Upg r ading Y our Modem Introduction Your modem is controlled by semi- permanent software, called firm ware, which is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in me mory when the modem is turned off.
Appendix C – Upgrading your Modem Multi-Tech Systems, Inc. MT9234ZPX User Guide 57 Step 3: Download the Up grad e File 1. If you are not already at the MultiModem Firmware pag e of the Multi-Tech Web site, follow the pro cedure in “Step 2: Identify the Current Firmware.
Appendix D – Installing under Linux 58 Multi-Tech Systems, Inc. MT9234ZPX User Guide Appendix D – Instal ling in Linux Introduction This appendix explains how to verify that the Mult itech MT9234Z PX-UPCI modem has been detected in Linux Operating System running kernel 2.
Appendix D – Installing under Linux Multi-Tech Systems, Inc. MT9234ZPX User Guide 59 This will bring minicom into configuration mode. You should get a response like this: [root@armadillo ~]# minicom -s minicom: WARNING: co nfiguration file not found, using defaults From the configuration me nu, select “Serial Port Setup” and press Enter.
Appendix D – Installing under Linux 60 Multi-Tech Systems, Inc. MT9234ZPX User Guide To go back to the main menu, press Ent er one more time. Configuration Filenames and paths File transfer protocols Serial port setup Modem and dialing Screen and keyboard Save setup as dfl Save setup as.
Appendix D – Installing under Linux Multi-Tech Systems, Inc. MT9234ZPX User Guide 61 Inde x • A AT commands &D 47 &Q 47 &W 44 O 44 autoanswe.
An important point after buying a device Multi-Tech Systems MT9234ZPX-UPCI-NV (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems MT9234ZPX-UPCI-NV yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems MT9234ZPX-UPCI-NV - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems MT9234ZPX-UPCI-NV you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems MT9234ZPX-UPCI-NV will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems MT9234ZPX-UPCI-NV, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems MT9234ZPX-UPCI-NV.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems MT9234ZPX-UPCI-NV. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems MT9234ZPX-UPCI-NV along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
