Instruction/ maintenance manual of the product ISI5634UPCI Multi-Tech Systems
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Intelligent Serial Interface Server Cards ISI5634UPCI & ISI9234PCIE User Guide.
2 User Guide P/N S000442C, Revision C Models ISI9234PCIE-4 & ISI9234PCIE-8 Models ISI5634UPCI-4 & ISI5634UPCI-8 This publication may not be reproduced, in whole or in part, without pr ior exp re ss ed w rit te n pe rmi s si on fr om Multi-Tech System s, Inc.
Table of contents 3 C ONTENTS C HA PTER 1—I NTRODUCTI ON AND D ESCRIPTION ............................................................................................................... 4 How to Use Th is Manual .....................................
Chapter 1 – Introduction and Descriptio n 4 Chapter 1—Introduction and Description How to Use This Manual This manual describes the Multi-Te ch Intelligent Seri al Interface, Server Ca rds Models ISI5634UPCI-4/8 and ISI9234PCIE-4/8.
Chapter 1 – Introduction and Descriptio n 5 Note: T h o u g h t h e s e m o d e m s a r e c a p a b l e o f 5 6 K b p s download performance, line impairm ents, public telephone infrastructure flaws, and other ex ternal technological facto rs cu rr en tly pr ev en t connections from reaching this maximum 56K bp s s peed.
Chapter 1 – Introduction and Descriptio n 6 Technical Specifications Computer Requirements • Pentium ® - based PC • Microsoft Windows 2003, Windows XP, Windo ws 20 00 Profe ssional, Windows 2000 Server and Advanced Ser ver, Windows Vista , Windo ws 2008, or Linux (kernel 2.
Chapter 2 – Hardware Installation 7 Chapter 2—Hardware Installation Introduction This chapter describe s inst allation of the Multi-Tech ISI as an expansion card in your PCI-bus comp uter. Safety Warnings • This product must be installed by a quali fied service person.
Chapter 2 – Hardware Installation 8 5. Locate the unused PCI slot you will be using for your ISI Card and remove the slot cover a ccording to instructions in your c o mpu te r' s 6. Install the ISI Card into the selected expansion sl ot in the same manner as any other add-on card, as instructed in your computer’s documentation.
Chapter 3 – Software Installation 9 Chapter 3—Software Installation Introduction The ISI Cards ship with drivers and software fo r each of the following operating systems: Windows Server ® 2008, Windows ® Vista, XP, 2003, 2000 Server, 2000 Ad van ce d Se rv er , and Linux.
Chapter 3 – Software Installation 10 Driver Installation for Windows Server 2008 and Vista The following driver install ation pro cedure is based on Windows Server 2008 64-bit Operating System. The procedure may vary slightly for the Windows Server 2008 32-bit Operatin g System and Vista.
Chapter 3 – Software Installation 11 5. The next screen pro mpts y ou to Insert the disc that came with your PCI Serial Port . If you have the disc that came with your card, insert it now. Click Next . Windows may prompt you to search online, but this is not necessary.
Chapter 3 – Software Installation 12 8. When the soft w are for this dev ice has been successfully installed screen ap pears, Windows has finished installing the driver software for this device: Multi-Tech ISI 5634UPCI/ISI9234PCIE 8 Port Analog Modem Card.
Chapter 3 – Software Installation 13 10. The Found New Hardware – Multifunction Devi ce scr een appears. If you have the disc that came with your device, insert it now. The ISI Card CD is still in the CD ROM drive. Click Next . 11. Searching disc for software…screen app ears.
Chapter 3 – Software Installation 14 13. The Found Ne w Hard ware – Multi-Tech Communications Por t (COM3 ) screen appears. The software for this device has been su ccessfully install ed. Windows has finished installing the driver software for this device: Multi-Tech Communications Port .
Chapter 3 – Software Installation 15 Installation of the Modem 15. A Found New Hardware – Multifuncti on Dev ice screen appears and asks: Allow Windows to search online for driver soft ware for your MultiTech Sy stems MT9234SMI? Select Don’t search online .
Chapter 3 – Software Installation 16 17. Searching disc for software screen appears. 18. Windows can’t verify the publisher of this driver software screen appears. 19. Select Install this driver software anyway 20. The software for this device has be e n been successful ly installed screen a ppears.
Chapter 3 – Software Installation 17 22. View the Device Manager as the Modem s are being installed. For the ISI1-4, the ins tal l ati on wi zar d must instal l four Mul tifunc tion Devic es. Similarly, for the ISI1- 8, t he in sta llati on w izar d mus t in stal l eig ht Multifunction Devices under Other Devices.
Chapter 3 – Software Installation 18 Delete Modem Drivers. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Modems to expand the list. 3. Select one of the modem drivers bein g u sed with the ISI Card.
Chapter 3 – Software Installation 19 4. At the Confirm Device Re m ov al screen, click OK . 5. Repeat steps 4 and 5 for e ach a dditional modem driver to be removed. Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager.
Chapter 3 – Software Installation 20 4. Right-click on the first port to be deleted (the order of removal is not important) and select "Uninstall." 5. At the Confirm Device Rem ov al screen, click OK . 6. Repeat steps 4 and 5 for e ach a dditional ISI COM port to be removed.
Chapter 3 – Software Installation 21 Delete ISI Card Driver. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear.
Chapter 3 – Software Installation 22 Driver Installation for Windows XP/2003/2000 The following driver install ation pro cedure is based Windo ws XP 32-bit Operating System. The procedure m ay vary slightly for the Windows 2003 and 200 0 Operating Systems.
Chapter 3 – Software Installation 23 4. Please choose y our search and installation options screen appears. Select Include this location in the search: and Click Browse. Bro wse to the Dri vers folder on your ISI product CD, then select the Drivers folder and then the Win2k-XP-2003 folder, then the Win32bit-2k-XP-2003 folder.
Chapter 3 – Software Installation 24 7. Please w ait while the w izard installs the soft w a r e.. screen appears. 8. A completing the Found Ne w Hard ware Wizard screen appears. Click Finish. Port and Modem Installation Immediately after the ISI Card driver installation has been completed, another set of inst allation wizard screens will appear.
Chapter 3 – Software Installation 25 Port Installation. T hi s i s t he beginni ng of a sequence of screens that will be repeated for each port t o be insta lled.
Chapter 3 – Software Installation 26 3. Please choose y our search and installation options screen appears. Select Include this location in the search:. C lick Browse. This may al ready be p opulated with the correct path from the first wizard; in t hat case simply click Next and skip step 5.
Chapter 3 – Software Installation 27 7. For each p ort , a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for e ach por t, four tim es f or th e IS I92 34P CIE -4 a nd e ight tim es fo r t h e ISI9234PCIE-8.
Chapter 3 – Software Installation 28 2. The Found New Hardware Wizard screen appears with Multi-Te ch Systems MT9234SMI. Click on Install from a list or specific location (Adv anced) . Then click Next . 3. At each Found Ne w Hard ware Wizard —Please choose your searc h screen , select "Include this location .
Chapter 3 – Software Installation 29 6. Transient screens will appear wh ile files are being copied. 7. For each p ort , a completion screen will appear. Click Finish. This wizard screen sequence will be repeated for e ach m o dem, four t ime s fo r th e ISI -4 a nd ei ght t imes for the ISI-8.
Chapter 3 – Software Installation 30 Un-Installing ISI Drivers C o n d u c t t he u n - i n s t a l l a t i o n i n t h i s o r d e r : r e m o v e t he m o d e m s asso ciate d with the ISI Card first, then the ports, and, finally, th e I S I d r iv e r .
Chapter 3 – Software Installation 31 3. Select one of the modem d rivers bein g u sed with the ISI Card. The modem drivers are designated "MultiTech systems MT9234SMI" (followed by numbe r desig nations for all mo de ms e xc ep t th e fi rs t, # 2, #3 , et c.
Chapter 3 – Software Installation 32 Delete COM Ports. 1. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager. The Device Manager list will appear. 2. Click on Port s (COM & LP T) to expand the list. 3. Select one of the COM p ort s being used with the ISI Card.
Chapter 3 – Software Installation 33 5. At the Confirm Dev ice Removal screen, click OK . 6. Repeat steps 4 and 5 for e ach additional ISI COM port to be removed. Delete ISI Card Driver. 2. Go to Control Panel I System. Go to the Hardware tab and click on Device Manager.
Chapter 3 – Software Installation 34 5. At the Confirm Dev ice Removal screen, click OK . 6. Repeat steps 4 and 5 for e ach additional ISI Card to be removed. 7. Shut down the comp uter. 8. With the computer's power off, you can remove the ISI Card p hysi cally fro m the co mpute r.
Chapter 3 – Software Installation 35 Installing the ISI Driver in Linux Multi T ech ' s ve rsio n 1 . 01 dr i v er f or th e ISI Card s wor k s wit h the 2.
Chapter 3 – Software Installation 36 Creating Linux TTY Device Names 1. This driver retains the standard serial de vice properties: dial-in port fil e s (named i n the f orm "ttyM Uxy"), and call-out port files (named in t he fo rm " cu mx y" ).
Chapter 3 – Software Installation 37 Configuring your Mode ms for your Country Different countries have di fferent req uirements for how modems must function. Therefore, before you use the modems in your ISI Card, you must configure them to ma tch the defaults of the count ry in whi c h you are u sing them.
Chapter 4 – Reset Utility 38 Chapter 4 – Reset Utility The Reset Utility allows you to reset a single mod em or reset all the modems. PREREQUISITE: The ISI driver s must be install before the Reset Utility can function. 1. Insert the ISI Product CD into the CD-ROM drive.
Appendices 39 Appendices Appendix A – Cable Wiring Diagrams The four modems on the ISI-4 are atta ched to pho ne r ece pt acl es b y a s ing le f an- ou t c ab le th at ha s an R J45 connector on one end (which connects to the card) and four RJ11 connectors on the ot her end (which con nect to phone recept acles).
Appendices 40 Appendix B – Regulatory Information Note: This equipment has been tested and found to comply with the limits for a C lass B d igital devic e, purs ant to Part 15 of the FC C rules.
Appendices 41 Appendix C – Waste Electrical and Electronic Equipment (WEEE) Statement July, 2005 The WEEE directive places an obligation on EU-based m anufacturers, distri butors, retailers and importers to take-back electronics produ cts at t he end of their useful life.
Appendices 42 Appendix D – C-ROHS HT/T S Substance Concentration 依照中国 标 准的有毒有害物 质 信息 根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) .
An important point after buying a device Multi-Tech Systems ISI5634UPCI (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Multi-Tech Systems ISI5634UPCI yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Multi-Tech Systems ISI5634UPCI - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Multi-Tech Systems ISI5634UPCI you will learn all the available features of the product, as well as information on its operation. The information that you get Multi-Tech Systems ISI5634UPCI will certainly help you make a decision on the purchase.
If you already are a holder of Multi-Tech Systems ISI5634UPCI, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Multi-Tech Systems ISI5634UPCI.
However, one of the most important roles played by the user manual is to help in solving problems with Multi-Tech Systems ISI5634UPCI. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Multi-Tech Systems ISI5634UPCI along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
