Instruction/ maintenance manual of the product Q24M Mobotix
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www .mobotix.com The HiRes Video Company EN Q24M: Camera Manual HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient.
2 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24M Camera Manual: Camera Data High-resolution 180° Panorama MOBOTIX Camera Data Enter your camera data here.
3 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Contents Forewor d 6 The MOBOTIX Concept 8 Innovative Hemispheric T echnology 10 MO.
4 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24M Camera Manual: Contents 2.6 Mounting The Camera With The In-Ceiling Set 7 2 2.6.1 Mounting Instructions 72 2.6.2 In-Ceiling Set 73 2.
� /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m 3.3 Virtual PTZ And Special Q24M Conguration 12 2 3.3.1 Preparing The Virtual PTZ Function 122 3.3.2 Special Q24M Configuration In The Browser 124 3.
6 /1�6 1�6 Q24M Camera Manual: Forewor d © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com FOREWORD Dear MOBOTIX customer , Congratulations on purchasing this globally unique and discreet hemispherical network camera "Made in Germany".
7 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Q24M with 10° On-Wall Set Q24M in the In-Ceiling Set.
8 /1�6 1�6 Q24M Camera Manual: The MOBOTIX Concept © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
9 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m The Decentralized MOBOTIX Concept Unlike with other systems, with the decentralized MOBOTIX concept a high-speed computer and, if requested, digital memory (MicroSD/SD card) is built into every camera for long-term recording.
10 /1�6 1�6 Q24M Camera Manual: Innovative Hemispheric T echnology © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
11 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Less Cameras Thanks T o Panoramic Views The perspective of the hemispheric image c.
12 /1�6 1�6 Q24M Camera Manual: MOBOTIX Hemispheric T echnology © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com MOBOTIX HEMISPHERIC TECHNOLOGY Perfect Room Overview With the innovative MOBOTIX Hemispheric T echnology , an entire room can be ideally monitored.
13 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m vPTZ One Camera, More Views The surround function of the Q24M (ceiling mounted) immediately replaces four conven- tional cameras and shows four different directions simultaneously in quad view on a monitor .
14 /1�6 1�6 Q24M Camera Manual: Superior Storage Solution © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
1� /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Flash memor y is a sophisticated form of semiconductor memory without mechanical moving parts and represents the storage medium of the future thanks to its reliability , ease of use and low cost.
16 /1�6 1�6 Q24M Camera Manual: Added Security V alue © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
17 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Sound Increases The Chance Of Detection In the event of an alarm, MOBOTIX cameras can turn on their built-in microphones and record lip-synchronous sound.
18 /1�6 1�6 Q24M Camera Manual: Cost Benets And T echnical Advantages © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.
19 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m THE MOST IMPORT ANT TECHNICAL ADV ANT AGES Progr essive-scan instead of half-frame.
20 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com INTRODUCTION 1 Q24M Overview 1.
21 /1�6 1�6 Q24M Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Panorama Focus – One Camera, Three Views (W all-Mounted) Maximum r.
22 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Full Image And Normal View With innovative MOBOTIX Hemispheric T echnology , an entire room can be ideally monitored.
23 /1�6 1�6 Q24M Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Surround View: Quad Surround View (Quad View), Based On The Corr ect.
24 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Virtual PTZ (vPTZ) – No Motor Required The Q24M can zoom in on detail as well. These vPTZ functions are a standard feature in the integrated Q24M camera software.
2� /1�6 1�6 Q24M Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Simultaneous Corrected Live Image And Full Image Recor ding All conventional, motorized PTZ cameras only store the image that is currently viewed as the live image ( live image recording ).
26 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Maximum Ease Of Use The full image generated by the hemispherical lens (fisheye) can be difficult to evaluate.
27 /1�6 1�6 Q24M Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Internal DVR The Q24M SECURE model features direct recor ding to integrated MicroSD cards , which makes the camera fully independent of any external storage media, even for longer periods of time.
28 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com The integrated DVR functionality with long-term st.
29 /1�6 1�6 Q24M: Next Generation Hemispheric T echnology © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
30 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com General MOBOTIX Camera Functions 1.
31 /1�6 1�6 General MOBOTIX Camera Functions © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m mobile or via Internet telephony is just as easy as event-controlled voice messages directly from the camera.
32 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com recording, upload images to a web site or send e-mails with video/audio clips. Vacation times and holidays can be programmed.
33 /1�6 1�6 General MOBOTIX Camera Functions © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m 30 Cameras Live Using MxControlCenter Instead of using a web browser, you can also download the free-of-charge MxControlCenter from www .
34 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com All settings selected in MxEasy (e.
3� /1�6 1�6 General MOBOTIX Camera Functions © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Time T ables • with handling of customized holidays and vacations.
36 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Lens Options, Hardwar e And Software Featur es 1.4 MOBOTIX Q24M cameras come with a standard L11 sheye lens with a 180° horizontal image angle .
37 /1�6 1�6 Lens Options, Hardwar e And Softwar e Features © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Lens T able L11 L22 Original image 35mm equivalent focal length 11 mm (0.43 in) 22 mm (0.
38 /1�6 1�6 Q24M Camera Manual: INTRODUCTION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24Mi- Basic D11 MX-Q24Mi-Basic-D11 Q24Mi- Basic D.
39 /1�6 1�6 Lens Options, Hardwar e And Softwar e Features © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
40 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com INST ALLA TION 2 The Q24M is primarily designed for installation on walls or ceilings.
41 /1�6 1�6 Preparing The Installation © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m W all-Mounted 2.1.1 T o make optimal use of the high-resolution 180° panorama functionality of the Q24M, the camera must be mounted on an internal or external wall.
42 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Selecting An Appropriate Camera Position The Q24M is primarily suited to providing an excellent overview , and less suitable for more exact details.
43 /1�6 1�6 Preparing The Installation © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m W all Installation With The 10° On-W all Set For Image Optimization An on-wall set, available as an accessory in 0° and 10° inclinations, may also be used for installation.
44 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Ceiling-Mounted 2.1.2 Thanks to its hemispherical lens, a single Q24M can monitor an entire room right into each of the four corners (360° Panorama View).
4� /1�6 1�6 Preparing The Installation © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Non-Square Rooms When viewing a 360° (full) image in the browser , you will notice that the top and bottom of the image is not fully visible, i.
46 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Lowered Mounting Or Mounting on Extensions When mounting the camera in rooms with a high ceiling, or outdoors, it is sometimes advis- able to mount the camera in a lower position.
47 /1�6 1�6 Preparing The Installation © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mounting Options 2.1.3 On-W all Installation (MX-OPT -AP) The On-Wall Set can reliably protect external cables if the cables cannot be fed in the center below the camera housing.
48 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Network Connection And Power Supply , UPS 2.1.4 Power over Ethernet (PoE Confor ming T o IEEE 802.3af) All Q24M models are supplied with power using the PoE standard.
49 /1�6 1�6 Preparing The Installation © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Using Uninterruptible Power Supplies (UPS) In order to maintain a continuous power supply even when utility power fails, you should install an uninterruptible power supply (UPS).
�0 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Wiring, Fire Pr evention, Lightning And Surge Protection 2.
�1 /1�6 1�6 Preparing The Installation © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Lightning And Surge Protection More information is available at an institution such as the International Electrotechnical Commission (IEC, www .
�2 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24M Basic/Secure: Deliver ed Parts, Components, Dimensions 2.2 Delivered Parts And Camera Components 2.
�3 /1�6 1�6 Q24M Basic/Secure: Deliver ed Parts, Components, Dimensions © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Camera Housing And Connectors 2.2.2 The MOBOTIX Q24M consists of the camera housing (motherboard and lens), the outer shell and the mounting ring.
�4 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24M: Dimensions Without Mounting Options 2.2.3 Mounting Ring Drilling T emplate (Incl. Space For W all Outlet) Note Find the folded drilling template at the end of the manual.
�� /1�6 1�6 Q24M Basic/Secure: Deliver ed Parts, Components, Dimensions © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.
�6 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Available Q24M Accessories - Overview 2.3 On-W all Set (MX-OPT -AP) Consists of On-Wall Mount and mount- ing supplies.
�7 /1�6 1�6 Available Q24M Accessories - Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m In-Ceiling Set (MX-OPT -IC) For simple installation in false ceiling tiles. Suitable for discreet surveillance.
�8 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com ExtIO Function Extension (MX-ExtIO) The ExtIO .
�9 /1�6 1�6 Available Q24M Accessories - Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mx2wire Media Converter (MX-2wire-Set-PW) The Mx2wire system allows you to set up an Ethernet Network with PoE over paired telephone wires.
60 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Mounting The Camera Without Accessories 2.4 Mounting Instructions 2.4.1 The Q24M, being an overview camera, is primarily designed for installation on walls or ceilings .
61 /1�6 1�6 Mounting The Camera Without Accessories © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Required T ools 2.4.2 Please check that all components supplied with the camera are present in the original packaging first (see section 2.
62 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Procedur e 2.4.3 Install and prepare the 1. network connection . Install the ush-moun ted wall outlet: 2.
63 /1�6 1�6 Mounting The Camera Without Accessories © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mou nt t he ca m er a: 6. Us e th e (i n clu d ed) sc rew s t o a f fi x th e m ou nt in g ri ng an d t h e ca me ra at th e de si gn at ed position.
64 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Note Note on fastening cables leading in to the .
6� /1�6 1�6 Mounting The Camera Without Accessories © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
66 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Mounting The Camera With The On-W all Set 2.
67 /1�6 1�6 Mounting The Camera With The On-W all Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Caution When using the On-Wall Set outdoors, ensure that the screw holes on the rear of the camera housing are sealed with the foam rubber washers included in delivery (IP65).
68 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Drilling T emplate On-W all Set Notes Use the fold-out template included at the end of the printed manual (valid for both 0° and 10° On-Wall Sets).
69 /1�6 1�6 Mounting The Camera With The On-W all Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Scope Of Delivery And Required Parts Please check that all components supplied with the On-Wall Set are present in the original packaging first.
70 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Procedur e 2.
71 /1�6 1�6 Mounting The Camera With The On-W all Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Remove the mounting r ing 6. : S e p a r a t e t h e b l a c k m o u n t - in g ri ng f ro m th e cam e ra hou s in g (li f t t he s pr i ng cl i p).
72 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Mounting The Camera With The In-Ceiling Set 2.6 Mounting Instructions 2.6.1 The In-Ceiling Set offers the most stylish installation option for the Q24M.
73 /1�6 1�6 Mounting The Camera With The In-Ceiling Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m In-Ceiling Set 2.6.2 Item Quantity Part Name 3.1 1 Ceiling mounting ring incl. 4 flat headed screws 3.
74 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24M Drilling T emplate In-Ceiling Set Notes Find the folded drilling template at the end of the manual.
7� /1�6 1�6 Mounting The Camera With The In-Ceiling Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Scope Of Delivery And Required Parts Please check that all components supplied with the In-Ceiling Set are present in the original packaging first.
76 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Procedur e 2.6.3 Prepar e the network connection 1. : Run the network cable above the suspended ceiling and ensure that enough cable slack is available.
77 /1�6 1�6 Mounting The Camera With The In-Ceiling Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m I n s e r t t h e c a m e r a a n d t h e I n - C e i l i n g S e t i n t o t h e h o l e 7.
78 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Installing The V andalism Set 2.7 Mounting Instructions 2.7.1 The Vandalism Set serves to provide additional security and protection for Q24M cameras.
79 /1�6 1�6 Installing The V andalism Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m V andalism Set 2.7.2 Item Quantity Part Name 4.1 1 Stainless steel cover 2 mm stainless steel 4.2 4 Spacers for Vandalism set 4.
80 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Available V ariants Of The MOBOTIX Q24m Vandalis.
81 /1�6 1�6 Installing The V andalism Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Scope Of Delivery And Required Parts Please check that all components supplied with the Vandalism Set are present in the original packaging first.
82 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Procedur e 2.
83 /1�6 1�6 Installing The V andalism Set © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mou nt t h e d om e 6. : S cre w t he d om e o n i n a c lo ck wi s e direction using the supplied wrench .
84 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Installing The W all Mount 2.8 Mounting Instructions 2.8.1 The Wall Mount allows you to easily mount Q24M cameras to walls or extensions, both indoors and outdoors.
8� /1�6 1�6 Installing The W all Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m W all Mount 2.8.2 Item Quantity Part Name 5.1 1 Wall Mount 5.2 4 Universal screw anchors 8 mm 5.3 4 Stainless steel washers Ø 6.
86 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Drilling T emplate W all Mount Notes Find the folded drilling template at the end of the manual.
87 /1�6 1�6 Installing The W all Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Scope Of Delivery And Required Parts Please check that all components supplied with the Wall Mount Set are present in the original packaging first.
88 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Procedur e 2.8.3 Remove the camera housing: 1. Remove all four Allen screws using the supplied Allen wrench and lift off the outer shell.
89 /1�6 1�6 Installing The W all Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mou nt t h e Wal l Mo un t (wi t ho ut c am e ra) 6.
90 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Installing The Corner And Pole Mount 2.9 Mounting Instructions 2.9.1 The Corner and Pole Mount is made from stainless steel and is extremely robust and rustproof.
91 /1�6 1�6 Installing The Corner And Pole Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Installing The Corner And Pole Mount 2.9 Mounting Instructions 2.9.1 The Corner and Pole Mount is made from stainless steel and is extremely robust and rustproof.
92 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Scope Of Delivery And Required Parts Please check that all components supplied with the Corner and Pole Mount Set are present in the original packaging first.
93 /1�6 1�6 Installing The Corner And Pole Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mounting T o A Pole 2.9.3 Use the supplied stainless steel straps to affix the Corner and Pole Mount to a pole.
94 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Mounting T o A Wall Or Building Corner 2.9.4 Use the included screw anchors, screws and washers to affix the Corner and Pole Mount to a building corner .
9� /1�6 1�6 Installing The Corner And Pole Mount © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Mounting The W all Mount T o The Corner And Pole Mount 2.9.� Feed the cables • through the appropriate hole at the back of the Outdoor Wall Mount.
96 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Replacing The MicroSD Car d 2.10 The camera must be taken down to remove, insert or replace a MicroSD card.
97 /1�6 1�6 Replacing The MicroSD Car d © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m T o use the camera without a MicroSD card, continue with step 2 in section 2.10.2 (Mount the Back Plate).
98 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Network And Power Connection 2.11 Notes On Cable Lengths And Power Supply 2.11.1 Power may only be supplied to the camera via its Ethernet connector .
99 /1�6 1�6 Network And Power Connection © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m The MOBOTIX factory default is Class 2.
100 /1�6 1�6 Q24M Camera Manual: INST ALLA TION © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Power Supply When Connected Directly T o A Computer 2.11.4 Connect the factor y pre-installed cable of the camera to the 1.
101 /1�6 1�6 Network And Power Connection © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Camera Startup Sequence 2.11.6 As soon as the camera's power supply has been established, the two LEDs will show the progress of the startup sequence (see section 5.
102 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com OPERA TING THE CAMERA 3 Manual And Automatic Operation - Overview 3.1 MOBOTIX cameras do not require any extra software.
103 /1�6 Manual And Automatic Operation - Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Manually Using A Computer In The 10.X.X.X IP Address Range 3.1.1 Y ou can set up the camera's network parameters using a browser and the embedded camera software.
104 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Automatically Using MxControlCenter Or MxEasy 3.
10� /1�6 Manual And Automatic Operation - Overview © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Automatically Using DHCP 3.1.3 The camera can automatically obtain its network parameters using DHCP .
106 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com First Images And The Most Important Settings 3.2 Once the camera has been connected to the network, you need to set up the camera's network interface accordingly .
107 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Linux/Unix: Open a terminal as 1. root user . Ente r t he fo l lo wi ng co mm a nd: 2. ifconfig eth0:1 10.
108 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com First Images And Conguration In The Browser 3.
109 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Camera Screens: Live, Player , Multiview The MOBOTIX camera automatically displays the live screen when it starts up (factory default setting).
110 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com First Images And Network Parameter Conguration In MxControlCenter 3.2.3 Installation If you have a MxControlCenter installation CD, insert it into the CD/DVD drive of your computer .
111 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
112 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Cameras Are Found But Ar e Located In A Differ.
113 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
114 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Camera Preview If you select one camera with the status OK , MxControlCenter automatically displays the live images from that camera in the pr eview window .
11� /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
116 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com First Images And Network Parameter Conguration In MxEasy 3.2.4 Installing MxEasy If you have an MxEasy installation CD, insert it into your CD/DVD drive.
117 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
118 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Once you click OK , the selected cameras will be reconfigured auto- matically .
119 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Using The Selected Cameras Clicking OK prompts MxEasy to use the selected cameras and to generate a screen with the live images of the four cameras that you selected first.
120 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Starting The Camera With An Automatic IP Address (DHCP) 3.2.� If your network has a DHCP ser ver , you can start the MOBOTIX camera with DHCP sup- port.
121 /1�6 First Images And The Most Important Settings © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Starting The Camera With The Factory IP Address 3.2.6 Under certain circumstances, you may have to reset the camera to its factory IP address.
122 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Virtual PTZ And Special Q24M Conguration 3.
123 /1�6 Virtual PTZ And Special Q24M Conguration © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
124 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Special Q24M Conguration In The Browser 3.3.2 Thanks to its hemispherical lens, the MOBOTIX Q24M provides certain special configuration options for the image settings.
12� /1�6 Virtual PTZ And Special Q24M Conguration © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m W all Mount: Setting And Corr ecting The Standard View "Panorama" In the Quick Control 1.
126 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Cl ick t he 2. l oc k ico n . Cl ick i ng th e lo ck on ce op e ns it (l oc k c la s p i s rai se d).
127 /1�6 Virtual PTZ And Special Q24M Conguration © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
128 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Ceiling Mounted: Set North (User -Dened North Dir ection) If the camera has been mounted to a ceiling, the Q24M should be set to "North".
129 /1�6 Virtual PTZ And Special Q24M Conguration © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m In t he Q u ic k Con tro l 3. "Installat ion " , s el e c t th e op ti on "S e t No r t h" .
130 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Overview Of The Available Camera Views 3.3.3 Full image (Mounted T o A Ceiling Or W all) The entire fisheye full image of the image sensor (without distortion correction) is displayed.
131 /1�6 Virtual PTZ And Special Q24M Conguration © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Surround (Mounted T o Ceiling) The images of four virtual cameras in each of the four directions are displayed in the same view .
132 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Double Panorama (Mounted T o Ceiling) A 180° .
133 /1�6 Virtual PTZ And Special Q24M Conguration © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.
134 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com MicroSD Car d Recording 3.
13� /1�6 MicroSD Car d Recor ding © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m 32 GB MicroSD Card: Storage Requir ements and Life Expectancy 6 fps CIF 6 fps VGA 1 fps Mega 1 fps QXGA M-JPEG M-JPEG MxPEG M-JPEG M-JPEG File size single image 15 kB 45 kB - 120 kB 240 kB Storage req.
136 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Formatting The Card 3.
137 /1�6 MicroSD Car d Recor ding © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Activate Recording: 3.
138 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Accessing Camera Data 3.
139 /1�6 MicroSD Car d Recor ding © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Caution A MicroSD card may only be removed from the camera after you have deactivated Recording to MicroSD Card and rebooted the camera.
140 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Q24M Storage Options - Full Image Storage 3.� It is possible to store a full image (sheye) , regardless of the live image stream that is being displayed.
141 /1�6 Q24M Storage Options - Full Image Storage © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Activate/Deactivate Full Image Storage In The.
142 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Further Conguration In The Browser 3.
143 /1�6 Further Conguration In The Browser © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Disable public access: • Guest users are only allowed to access the Guest screen of the camera without entering a password.
144 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Activate event control and recording: • By factor y default, the MOBOTIX camera's event control is disabled.
14� /1�6 Further Conguration In The Browser © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Additional Conguration Options 3.6.3 Administering the camera: • Y ou can modify the camera configuration in the Administration menu or the Setup menu.
146 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Additional Notes 3.
147 /1�6 Additional Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Starting The Camera With The Factory IP Address 3.7.4 If the camera's IP address is not known, you can start the camera with its factor y IP address.
148 /1�6 Q24M Camera Manual: OPERA TING THE CAMERA © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com Deactivating The Daily Automatic Camera Reboot 3.7.8 Per factory default, the MOBOTIX camera automatically reboots every morning at 3:36 am.
149 /1�6 Additional Notes © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Safety W arnings 3.7.11 Electrical surges can be induced by other electrical appliances, improper wiring, but also from the outside (e.
1�0 /1�6 1�6 Q24M Camera Manual: MOBOTIX Glossary © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com MOBOTIX GLOSSAR Y ActiveX Control element on Windows computers which may also be used in other programs (including Windows Internet Explorer) to run special tasks.
1�1 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m DHCP Abbreviation for Dynamic Host Configuration Protocol.
1�2 /1�6 1�6 Q24M Camera Manual: MOBOTIX Glossary © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com ExtIO MOBOTIX signal module that the camera uses to directly operate lamps, sirens and door openers as well as external audio components (speakers and microphones).
1�3 /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m displaying the images from network cameras, the layout determines the positions and resolutions of the images displayed on the monitor .
1�4 /1�6 1�6 Q24M Camera Manual: MOBOTIX Glossary © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com tions (including Internet Explorer). T o date, MxPEG remains the ONL Y protocol specifically designed for security applications NAS Abbreviation for Network Attached Storage .
1�� /1�6 1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.co m Sequencer Feature that automatically switches the camera displayed in the main window after a specific time delay . SIP Session Initiation Protocol .
1�6 /1�6 © MOBOTIX AG • Security-Vision-Systems • Made in Germany www .mobotix.com • sales@mobotix.com 1�6 /1�6 1�6 Q24M Camera Manual: Declaration Of Conformity DECLARA TION OF CONFO.
Manufacturer MOBO TIX AG Kais erst rass e D-67 722 Lang meil Germ any T el : +49 6302 9816-103 Fax: +49 6302 9816-190 http ://www .mobotix.com sale s@mobotix.
ww w. m o bo t i x . c om The HiRes Video Company EN Q24M: Camera Manual HiRes Video Innovations The German company MOBOTIX AG is known as the leading pioneer in network camera technology and its decentralized concept has made high-resolution video systems cost efficient.
An important point after buying a device Mobotix Q24M (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mobotix Q24M yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mobotix Q24M - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mobotix Q24M you will learn all the available features of the product, as well as information on its operation. The information that you get Mobotix Q24M will certainly help you make a decision on the purchase.
If you already are a holder of Mobotix Q24M, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mobotix Q24M.
However, one of the most important roles played by the user manual is to help in solving problems with Mobotix Q24M. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mobotix Q24M along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center