Instruction/ maintenance manual of the product 9700 Series Mitsubishi
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9700 100-225 Revisi on 3.3 １ : Feb. 4, 04 ALN-H0153 MITSUBISHI ELECTRIC AUTOMATION, INC. UNINTERRUPTIBLE POWER SUPPLY SYSTEM 9700 SERIES OWNERS / TECHNICAL MANUAL ( 100 - 225kVA ).
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: i MITSUBISHI ELECTR IC 9700SERIES UPS TABLE OF CONTENTS LIST OF TABLES .............................................................................................. ii LIST OF FI GURES .
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: ii MITSUBISHI ELECTR IC 9700SERIES UPS List of Tables Table 1.1 Power Spec ifications ................................................................... 1-9 Table 1.2 UPS Module Informatio n .
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: iii MITSUBISHI ELECTR IC 9700SERIES UPS List of Figures Figure 1.1 Single Line Diagram -Normal Operat ion ...................................... 1-3 Figure 1.2 Single Line Diagram -Bypass Operat ion .
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: iv MITSUBISHI ELECTR IC 9700SERIES UPS INTRODUCTION Your Mitsubishi Uninterruptible Power System (UPS) is designed to provide many years of reliable protection from power failure, brown- outs, line noise, and voltage transients.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: v MITSUBISHI ELECTR IC 9700SERIES UPS WARNING 2 This UPS does not include a Bypass Input circuit breaker (MCCB). The Bypass Input contactor (CB3) does not protect against load induced short circuits.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: v MITSUBI SHI ELECT RIC 970 0SERIES UPS WA RNI NG 2 This UP S does not incl ude a By pass Input ci rcuit breaker ( MCCB). The Bypass Input contact or (CB3) does not protect agai nst load indu ced short circuits.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-1 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 1.0 GENE RA L The Mitsub ishi 9700 S eries UPS is desig ned to provide continu ous, clean electrica l power to your crit ical load and to mon itor power cond itions af fecting that load.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-2 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 1.1 Definition s UNINTERRU PTIBLE POWER SU PPLY SYS TEM (UPS ) - All co mp.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-3 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 1.2 Overvi e w The UP S prov ides t wo power paths bet ween the ut ility source and the crit ical loa d as shown in figure s 1.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-4 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS B) Internal Stati c By pass Li ne (FIGUR E 1.2) The Int ernal Stat ic By pass line i s a Hard wired lin e through C B3, contactor 52S w hich supplies the crit ical load w ith uncon ditione d input pow er.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-5 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS When pow er is restor ed after a low battery shutdown, t he Converter auto matically restarts operation, recharges t he batteries, an d the Invert er is automatica lly restarted w ithout operator i ntervention.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-6 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS FIGURE 1.4-a UP S Par ts Locat ion ( 100kVA) 52S 3. Exter nal contact signal term inal block AC capacitor UPS m odule FRONT VIEW 1.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-7 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS FIGURE 1.4-b UPS Parts Loc ati on (Conti nued) UPS m odule BACKSIDE OF FRONT DOOR 10.SW 7 Maintenanc e 9.SW 4 Load on Bypass sw itch 7.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-8 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS Descripti on of Fig ure 1.4: 1. A C Input circuit breaker (CB1) Circu it break er f or c onverter input power . 2. Control Po wer ci rcuit break er(CB 101) 3.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-9 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 1.3 Spec ification s The UPS nam e plate d isplays t he rat ed k VA as wel l as n om inal volta ges an d currents . The nam e plat e is located o n the i nter ior side of the UP S front d oor.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 1-10 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS TA BLE 1.4 D eta il of Specif icat ions Rate d Ou tp u t kVA 100 150 225 .
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNIC AL MANUAL Page Number: 1-11 MITSUBISHI EL ECT RIC 9700 SERIE S UPS TABLE 1.5 Rating of Circuit Breakers (MCCB) and Fuses NUMBER APPLICATION OUTPUT .
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-1 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2.0 OPE RA TOR CON TROL S A ND I NDICA TORS The 9700 Serie s operator cont.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-2 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2.1 LED Displ ay 1) Load on inver t er ( green) Turned on whe n power is supp lied fro m inverter to t he crit ic al load. (Indicates t he st at e of trans fer switch "52 C" of inverter.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-3 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2.3 Liquid Cry stal Di splay ( 8 ) The Liquid Crystal D isplay (LCD) pa nel indic ates the power flow, measure d values, operationa l guidance, d ata record and error messages.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-4 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2) Input Voltage and C urrent (FI GURE 2.4) The voltag es display ed are the RMS AC input volt ages (line-t o-line) between phases A-B, B- C C-A and freq uency o f the AC input line.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-5 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS FIGURE 2.7 Trend graph screen 4) Battery (FIGU RE 2.8 ) This di splays the charg ing, discharging or flo at mode of the battery , battery current and battery v oltage.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-6 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS B) OPER ATION MENU (FIGURE 2.10) The following will be displayed when the O PERATION MENU button is pressed on theLCD FIGURE 2.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-7 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2.3.2 INP UT POW ER FA I LURE During a n Input Power Failure t he UPS will ru n on the Bat teries. The following wi ll be displayed.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-8 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2.3.3 FA ULT INDI CA TIO N (FI G URE 2. 14) The disp lay show s a fault code, de scription of fault and a guid ance of what action is to take place by t he user.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-9 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 2.4 External Si g nal Terminal Bl o ck The UPS is equip ped with a se ri es of in put /ou tput ter min al s fo r th e ex te rnal an nuncia tion of alar ms and the re mote acces s of certain UP S function s.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-10 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS A) Output Contact s(for external al arm a nnunciation) Output cont acts consist of f orm “ A ” dry ty pe contacts. Rated value o f all output contacts is 120 Vac/0.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-11 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS NOT E: The UPS is equipped with a selectable outpu t contact feature. The above alarms are the default settings. Contact MITSUBISHI ELECTR IC AUTOMATION, INC.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 2-12 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS generator operation). Pow er demand is t urned ON when t he contact is closed. Pow er de mand is turned O FF w hen the contact i s open.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 MITSUBISHI ELECTRIC 9700 SERIES UPS 3.0 INSTALLATION AND OPERATION 3.1 Transportation and Installation TABLE 3.1 How to transport and install the system Transportation Installation Transport unit with forklift.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -2 MITSUBISHI ELECTRIC 9700 SERIES UPS D) External Battery Suppl y Please refer to the following when installing batteries: 1. The customer shall make reference to the battery manufacturer's installation manual for battery installation and maintenance instructions.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 - 3 MITSUBISHI ELECTRIC 9700 SERIES UPS (3) CB2 Auxiliary to terminal 55, 56 (300, 375kVA) / 3, 4 (100, 150, 225kVA) in bypass cabinet section. ii) Power wire Inter-connect a) Output of transformer cabinet (1) X1 (A-phase) to A10 bus bar in UPS converter section.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -4 MITSUBISHI ELECTRIC 9700 SERIES UPS G) Referring to Figures 3.2-a~h, connect UP S load terminals A50, B50, C50 and N50 to load distribution panel. Refer to Table 3.4 for cable sizes.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 - 5 MITSUBISHI ELECTRIC 9700 SERIES UPS Table 3.4 Recommended cable size and torque requirements Input Side * 1, 2 Output Side * 1, 2 Bypass Side * 1, 2 DC Input Side * 1, 2 kVA Capacity Input Voltage Output Voltage Cable Size Torque in.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 - 6 MITSUBISHI ELECTRIC 9700 SERIES UPS TABLE 3.5 Crimp Type Compression Lug WIRE SIZE WIRE STRAND RECOMMENDATION CRIMP TOOL REQUIRED BURNDY TYPE Y35 OR Y46 (CODE) CLASS VENDOR CAT.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -7 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig.3.1-1 UPS Terminal Designation (100, 150, 225kVA) Fig.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 - 8 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-a-1 Diagram of input/output bus bars and terminal blocks (100kVA UPS, Input voltage 208VAC) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 - 9 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-a-2 Diagram of Power Wire & Control Wire Inter-Connect (100kVA UPS, In.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 0 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-b-1 Diagram of input/output bus bars and terminal blocks (100kVA UPS, Input voltage 480VAC) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -11 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-b-2 Diagram of Power Wire & Control Wire Inter-Connect (100kVA UPS, In.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -12 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-c-1 Diagram of input/output bus bars and termi nal blocks (150kVA UPS, Input voltage 208VAC) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 3 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-c-2 Diagram of Power Wire & Control Wire Inter-Connect (150kVA UPS, I.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -14 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-d-1 Diagram of input/output bus bars and termi nal blocks (150kVA UPS, Input voltage 480VAC) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 5 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-d-2 Diagram of Power Wire & Control Wire Inter-Connect (150kVA UPS, I.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 6 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-e-1 Diagram of input/output bus bars and termi nal blocks (225kVA UPS, Input voltage 208VAC) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -17 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-e-2 Diagram of Power Wire & Control Wire Inter-Connect (225kVA UPS, In.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 8 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-f-1 Diagram of input/output bus bars and termi nal blocks (225kVA UPS, Input voltage 480VAC) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -1 9 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-f-2 Diagram of Power Wire & Control Wire Inter-Connect (225kVA UPS, I.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -2 0 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-g-1 Diagram of input/output bus bars and terminal blocks (300kVA UPS) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -21 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-g-2 Diagram of Power Wire & Contro l Wire Inter-Connect (300kVA UPS) I.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -22 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-h-1 Diagram of input/output bus bars and terminal blocks (375kVA UPS) Location of bus bars and terminal blocks Detailed Terminals H=79.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -2 3 MITSUBISHI ELECTRIC 9700 SERIES UPS Fig. 3.2-h-2 Diagram of Power Wire & Contro l Wire Inter-Connect (375kVA UPS) .
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -24 MITSUBISHI ELECTRIC 9700 SERIES UPS 3.4 Operating Procedures A) UPS Start-up Procedure 1. Verify that the External Bypass input Ci rcuit Breaker(user supplied. Refer to warning 2) is closed.
MITSUBISHI ELECTRIC 9700 SERIES UPS OWNERS / TECHNICAL MANUAL Page Number: 3 -2 5 MITSUBISHI ELECTRIC 9700 SERIES UPS B) UPS Shutdown Procedure 1. If a total UPS shutdown is required, verify that the critical load is OFF. 2. Select "STOP MENU" from the Operations menu.
MIT SUB ISHI ELECT RIC 9700 SERI ES UP S OWNERS / T ECHNICAL M ANUAL Page Num ber : 4-1 MITSUBI SHI EL ECTRI C 9 700 SE RI E S UPS 4.0 RESPO NSE TO UPS FA ILUR E Depress S i len ce Alarm K ey on MAIN menu. Refer to t he list of fault code s for the descript ion of the error.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 5-1 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 5.0 PARTS REPLACEMEN T Contact Mitsubis hi or its Author ized Serv ice Center on all issues regard ing the rep lac em ent o f part s.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 6-1 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS 6.0 FAULT CO DES This section cov ers the fault code s, their des cript ion and require d action. At time of error : A) Verify and rec ord the occurrenc e of the alarm.
MITS UBISHI ELECTRI C 9700 SERIES UPS OWNERS / TECHNIC AL MANUAL Page Num ber : 6-2 MITSUBISHI EL ECT RIC 9700 SERI ES UPS Fault Code Li st Note 1 1. Note 1 Note 2 Note 3 Note 4 Code indication S t atus massa ge Content s Guidance Bu zzer External send-out contact Failure lamp Code N o.
MITS UBISHI ELECTRI C 9700 SERIES UPS OWNERS / TECHNIC AL MANUAL Page Num ber : 6-3 MITSUBISHI EL ECT RIC 9700 SERI ES UPS UF254 88C ABNORMAL Fan power s ource abn ormalit y during oper ation 1 [1] Mi.
MITS UBISHI ELECTRI C 9700 SERIES UPS OWNERS / TECHNIC AL MANUAL Page Num ber : 6-4 MITSUBISHI EL ECT RIC 9700 SERI ES UPS UA812 BYP ASS VOL T AGE OUT OF RANGE Bypass voltage fel l out of +/- 2 0% ran.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 6-5 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS (Note 1) Nu mber ed gu idanc e: 1: Contact Mitsubis hi. 1-800-887-7 830 2: Verify batt ery is operating w ithi n reco mmended v olt ag e and temperat ure ran ges.
MIT SUBISHI ELECTR IC 9700 SERI ES UP S OWNERS / TECH NIC AL MANUAL Page Number: 6-6 MITSUBI SHI EL ECT RIC 9700 SERI ES U PS Place UP S Emergen cy Bypass sw it ch in the BYP A SS pos it ion. Contact Mit subis h i. (Note 9) I f the spec ified t i me pa sses, w i ll transf er t o the bypass pow er su pply.
MIT SUBISHI ELECTR IC 9700 SERI ES UPS OWNERS / TECH NIC AL MANUAL Page Number: 7-1 MITSUBI SHI EL ECT RIC 9700 SERI ES UPS 7.0 Warrant y & Ou t of w arrant y Service The Mitsub ishi Electri c UPS Syst ems Group Serv ice Department has many Authorized Service Centers pl ace strategical ly throughout the US, Canad a and Latin A merica.
MIT SUBISHI ELECTR IC 9700 SERI ES UPS OWNERS / TECH NIC AL MANUAL Page Number: 7-2 MITSUBI SHI EL ECT RIC 9700 SERI ES UPS Mitsubishi Electric Automation, Inc.
An important point after buying a device Mitsubishi 9700 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mitsubishi 9700 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mitsubishi 9700 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mitsubishi 9700 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Mitsubishi 9700 Series will certainly help you make a decision on the purchase.
If you already are a holder of Mitsubishi 9700 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mitsubishi 9700 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Mitsubishi 9700 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mitsubishi 9700 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
