Instruction/ maintenance manual of the product M7100 Mitel
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3300 CITELlink Gateway for 7000 Series Norstar Phones M7100 Phone User Guide.
NOTICE The information contained in this docume nt is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitme nt by M ITEL N ETWORKS or any of its affiliates or subsidiaries.
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 2 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 CUST.
-ii- CALL HANDLING 6 Temporary Hold 6 Transfer 6 Conference 6 Conference Split 7 Call Forward 8 Call Forward - Remote 9 Call Forward - End Chaining 9 Call Forward - Override 10 Messaging - Advisory 10.
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gate way allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Inte g rated Communications Platform (3300 ICP). When used with a 3300 IC P, your M7100 phone has si x fixed-function keys ( SUPERKEY, TRANS/CONF , CANCEL, DOWN ARROW, , ).
-2- Conventions The following conventions are used in this user guide: z Fixed-function keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Text that appears on th e display is identified by double quotes (for example, "Language?").
-3- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3.
-4- Language Change To change the display language: 1. Press SUPERKEY . 2. Press # (No) until "Langu age?" appears. 3. Press * (Yes). 4. Press * (Change). 5. Press # (No) until the desire d language appears. 6. Press * (Yes). MAKING AND ANSWERING CALLS Make a call 1.
-5- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored. 5.
-6- CALL HANDLING Temporary Hold To place a call on temporary hold z Press TRANS/CONF . To retrieve a call from temporary hold z Hang up or press CANCEL . The held call automati cally calls back your phone. Note: A call placed on temp orary hold will automatically ca ll back your phone after 1 minute.
-7- Conference Split To Split a Conference and speak pr ivately with the original party: 1. Press TRANS/CONF . 2. Dial *41 . To return to the conference call: z Press TRANS/CONF .
-8- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of yo ur phone. B-Int redirects internal calls wh en your phone is busy, an d B-Ext redirects external calls when your phone is busy.
-9- Call Forward - Remote To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # (No) until "Call Forw arding?" appears. 3. Press * (Yes). 4. Press # (Next) until "I Am Here" appears. 5. Press * (Yes).
-10- Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the exte nsion number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPERKEY . 2. Press # (No) until "Advisor y Msgs?" appears.
-11- Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station. 4. Hang up. Messaging - Cancel All Callbacks To cancel all Callbacks: 1. Lift the handset. 2. Dial #1 . 3. Hang up. USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1.
-12- Call Park To retrieve a call parked by the attendant: 1. Lift the handset. 2. Dial *23 . 3. Dial the console ID and the Hold Slot number. Call Pickup To answer a call that is ringing at another station in your Pickup Group: 1. Lift the handset. 2.
-13- Do Not Disturb To activate or deactivate Do Not Disturb: 1. Lift the handset. 2. To activate Do Not Disturb, dial *5 . - OR - 3. To deactivate Do Not Disturb, dial #5 . 4. Hang up. To activate Do Not Disturb from a remote station: 1. Lift handset.
-14- Direct Paging Direct Paging allows you to page a party through their phon e speaker. If the paged party has Off-Hook Voice Announc e enabled, the page will be heard even when the party is on a handset call. To page a party: 1. Lift the handset. 2.
-15- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belon g to as many as three pa g in g g roups with one g roup designated as your "prime" gr oup.
-16- Tag Call Tag Call allows you to "tag" any threat ening call that you re ceive. Using this tag, your system administ rator can identify the sour ce of the malicious call and provide this information to approp riate personel or authorities.
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An important point after buying a device Mitel M7100 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mitel M7100 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mitel M7100 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mitel M7100 you will learn all the available features of the product, as well as information on its operation. The information that you get Mitel M7100 will certainly help you make a decision on the purchase.
If you already are a holder of Mitel M7100, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mitel M7100.
However, one of the most important roles played by the user manual is to help in solving problems with Mitel M7100. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mitel M7100 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
