Instruction/ maintenance manual of the product M3902 Mitel
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3300 CITELlink Gateway for Meridian 1 Series Phones M3902 Phone User Guide.
NOTICE The information contained in this doc ument is belie ved to be accurate in all respects but is not warranted by Mitel Net works™ Corporation (MITEL®). The informatio n is subject to change without notice and should not be construed in a ny way as a commitment by Mitel or any of its affiliates or subsidiaries.
About Your Phone Contents About Your Phone ............................................................................................................... .......... 5 Conventions .......................................................................
M3902 Phone User Guide Paging......................................................................................................................... ............ 20 Direct Paging ......................................................................
About Your Phone About Y our Phone The Mitel® 3300 CITELlink Gateway all ows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Commu nications Platform (3300 ICP).
M3902 Phone User Guide 14 Message indicator Phone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On Hold at another set F.
Customizing Your Phone Customizing Y our Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press or . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears.
M3902 Phone User Guide Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key. 3. Press SUPERKEY . To re-program a personal key: 1. Press SUPERKEY . 2. Press # (No) until "Personal Keys?" appears. 3. Press * (Yes).
Making and Answering Calls Making and Answering Calls Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line App earance key. 3. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call • Lift the handset.
M3902 Phone User Guide Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits du ring a call (press a Speed Call Key during a call to send a multi - digit password, for instance). To dial a stored Speed Call number: 3.
Making and Answering Calls 3. Enter an index number between 00 and 09 . Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line App eara nce key (the indicator turns on). 2. Dial the number. 3.
M3902 Phone User Guide Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANSWE R feature key. To answer a call when you hear ringback: • Communicate by using the speaker an d the microph one. - or - Lift the handset. To terminate a call: • Press .
Call Handling Call Handling Hold To place a call on hold: • Press . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -or- Dial **1 and the number of the station that place d the call on Hold.
M3902 Phone User Guide To leave a Conference: • Hang up. Conference Split To Split a Conference and speak pri vately with the original party: 1. Press . 2. Dial *41 . To return to the conference call: • Press . Call Forward Call Forward lets you redirect incoming call s to an alternate number.
Call Handling 5. Press * (Review). 6. Press * (Change). 7. Do one of the following: • To turn Call Forward on, press * (TurnOn). • To turn Call Forward off, press # (TurnOff). 8. Press SUPERKEY . Call Forward - Remote To forward calls from a remote st ation to your current location: 1.
M3902 Phone User Guide Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset.
Call Handling Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE . To respond to a message waiti ng condition on your phone: 1. Press MESSAGE . 2. Do one of the following: • To call the message sender, press # (Call).
M3902 Phone User Guide Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press . 2. Press **3 . 3. Dial the Account Code digits.
Using Advanced Features Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momentarily, and then dial *3 . The curren t call is put on hold and you are connected to the waiting call.
M3902 Phone User Guide Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key or dial **9 . 3. Dial the Paging zone number (if requi re d). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party th rough their phon e speaker.
Using Advanced Features Music To turn Music on and off when the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Music?" appears. 3. Do one of the following: • To turn the music on, press * (TurnOn). • To turn the music off, press # (TurnOff).
M3902 Phone User Guide T runk Flash The Trunk Flash feature allows you to access Centrex features (if available) whi le you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press . 2. Dial *57 for a single flash or *56 for a double flash.
An important point after buying a device Mitel M3902 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mitel M3902 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mitel M3902 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mitel M3902 you will learn all the available features of the product, as well as information on its operation. The information that you get Mitel M3902 will certainly help you make a decision on the purchase.
If you already are a holder of Mitel M3902, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mitel M3902.
However, one of the most important roles played by the user manual is to help in solving problems with Mitel M3902. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mitel M3902 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center