Instruction/ maintenance manual of the product M3820 Mitel
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3300 CITELlink Gateway for Meridian 1 Series Phones M3820 Phone User Guide.
NOTICE The information contained in this doc ument is belie ved to be accurate in all respects but is not warranted by Mitel Net works™ Corporation (MITEL®). The informatio n is subject to change without notice and should not be construed in a ny way as a commitment by Mitel or any of its affiliates or subsidiaries.
About Your Phone Contents About Your Phone ............................................................................................................... .......... 5 Conventions .......................................................................
M3820 Phone User Guide Paging......................................................................................................................... ............ 20 Direct Paging ......................................................................
About Your Phone About Y our Phone The Mitel® 3300 CITELlink Gateway all ows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Commu nications Platform (3300 ICP).
M3820 Phone User Guide Phone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On Hold at another set Flashing rapidly Conve.
Customizing Your Phone Customizing Y our Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press − or + . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press MENU RIGHT (No) until "Ringer Adjust?" appears.
M3820 Phone User Guide Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key. 3. Press SUPERKEY . To re-program a personal key: 1. Press SUPERKEY. 2. Press MENU RIGHT (No) until "Personal Keys?" appears.
Making and Answering Calls Making and Answering Calls Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line App earance key. 3. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call • Lift the handset.
M3820 Phone User Guide Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits du ring a call (press a Speed Call Key during a call to send a multi - digit password, for instance). To dial a stored Speed Call number: 1.
Making and Answering Calls To temporarily disable the microph one during Handsfree Operation: • Press MUTE (the SPEAKER indicator flashes). To re-enable the microphone and return to the conversation: • Press SPEAKER (the SPEAKER indicator turns on).
M3820 Phone User Guide Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANS WER feature key. To answer a call when you hear ringback: • Communicate by using th e speaker and the microphone. - or - Lift the handset. To terminate a call: • Press CANCEL .
Call Handling Call Handling Hold To place a call on hold: • Press HOLD . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -or- Dial **1 and the number of the station that place d the call on Hold.
M3820 Phone User Guide To leave a Conference: • Hang up. Conference Split To Split a Conference and speak pri vately with the original party: 1. Press TRANSFER . 2. Dial *41 . To return to the conference call: • Press TRANSFER . Call Forward Call Forward lets you redirect incoming call s to an alternate number.
Call Handling 4. Press MENU RIGHT (Next) until the desired type of Call Forward appears. 5. Press MENU LEFT (Review). 6. Press MENU LEFT (Change). 7. Do one of the following: • To turn Call Forward on, press MENU LEFT (TurnOn). • To turn Call Forward off, press MENU RIGHT (TurnOff).
M3820 Phone User Guide Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset.
Call Handling Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE . To respond to a message waiti ng condition on your phone: 1. Press MESSAGE . 2. Do one of the following: • To call the message send er, pre ss MENU RIGHT (Call).
M3820 Phone User Guide Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press TRANSFER . 2. Press **3 . 3. Dial the Account Code digits.
Using Advanced Features Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momenta rily, and then dial *3 . The cu rrent call is put on hold and you are connected to the waiting call.
M3820 Phone User Guide Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key or **9 . 3. Dial the Paging zone number (if requi re d). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party th rough their phon e speaker.
Using Advanced Features Music To turn Music on and off when the phone is idle: 1. Press SUPERKEY . 2. Press MENU RIGHT (No) until "Music?" appea rs. 3. Do one of the following: • To turn the music on, press MENU LEF T (TurnOn ). • To turn the music off, press MENU RIGHT (TurnOff).
M3820 Phone User Guide T runk Flash The Trunk Flash feature allows you to access Centrex features (if available) whi le you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press TRANSFER . 2. Dial *57 for a single flash or *56 for a double flash.
An important point after buying a device Mitel M3820 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mitel M3820 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mitel M3820 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mitel M3820 you will learn all the available features of the product, as well as information on its operation. The information that you get Mitel M3820 will certainly help you make a decision on the purchase.
If you already are a holder of Mitel M3820, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mitel M3820.
However, one of the most important roles played by the user manual is to help in solving problems with Mitel M3820. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mitel M3820 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
