Instruction/ maintenance manual of the product 4015 Mitel
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User Guide.
Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mite l Networks or any of its affiliates or subsidiaries.
-i- Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 Adjusting the viewing angle 2 Changing Handsets 4 CUSTOMIZING YOUR PHONE 4 Ri.
-ii- CALL HANDLING 9 Hold 9 Transfer 9 Conference 10 Conference Split 10 Swap 10 Call Forward 11 Call Forward - I Am Here 12 Call Forward - End Chaining 13 Call Forward - Override 13 Messaging - Advis.
-1- ABOUT YOUR PHONE The SUPERSET 4015 has eigh t fixed-function keys ( SUPERKEY, MESSAGE, HOLD, CANCEL, TRANSFER/CONFERENCE , REDIAL, , ) a n d s e v e n personal keys with built-in statu s indi cators.
-2- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolon g ed use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it mo re comfortable to use a heads et.
-3-.
-4- Changing Handsets Your SUPERSET 4015 tele phone is compat ible with several specialty handsets. To remove the handset ship ped with your set from the handset cord: 1. Bend a paper clip to produce approx imately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading into the handset jack.
-5- Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset: z Press or . Speaker Volume Control To adjust the Speaker Volume when making an on-hook call or when listening to background music: z Press or . Display Contrast Control To adjust the Display Contrast while your set is idle: z Press or .
-6- MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Li ne, press a Line Ap pearance key. 3. Dial the number, - OR - Press a Speed Call key - OR - Press REDIAL . Answer a call z Lift the handset. - OR - Press the flashing Line appe ar ance key and lift the handset.
-7- Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2.
-8- Speed Call - Personal To dial a stored person al Speed Call number: 1. Lift the handset. 2. Dial 58 . 3. Enter an index number between 00 and 09 . To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 .
-9- CALL HANDLING Hold To place a call on Hold: z Press Hold . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Ho ld at another station: z Press the flashing line key. - OR - Dial **1 and the number of the station that placed the call on Hold.
-10- Conference To form a Conference when a two-party call is al rea dy in place, or to add another party to an existing Conference: 1. Press TRANS/CONF . 2. Dial the number of the next party. 3. Wait for an answer. 4. Press TRANS/CONF . To leave a Conference: z Hang up.
-11- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your telephone. B-Int redirects internal calls when your telephone is busy, and B-Ext redirects external calls when your telephone is busy.
-12- Call Forward - I Am Here To forward calls from a remote st ation to your current location: 1. Press SUPERKEY . 2. Press # until "Call Forwarding?" appears. 3. Press * . 4. Press # until "I'm Here?" appears. 5. Press * . 6.
-13- Call Forward - End Chaining To ensure that calls do not get fo rwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73 .
-14- Messaging - Callback To leave a Callback Message on a te lephone when you hear busy or ringback tone: z Press MESSAGE . To respond to a message waiting condition on your telephone: 1. Press MESSAGE . 2. Do one of the following: To call the message sender, press # .
-15- Callback To request a Callback when you reac h a busy or unanswered station: z Press the Callback feature key. To answer a Callback: z Lift the handset. To cancel a Callback: 1. Lift the handset. 2. Dial *1# . 3. Dial the number of the called station.
-16- Campon To Campon to a busy station: z Press the Wait feature key. To retrieve a call when you hear Campon tone: z Press the Trade feature key. Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb feature key. To activate Do Not Disturb from a remote station: 1.
-17- Direct Paging Direct Paging allows you to page a pa rty through their tele phone speaker. If the paged party has Off-Hook Voice An nounce enabled, the page will be heard even when the party is on a handset or headset call. To page a party: 1. Lift the handset.
-18- Headset Operation (with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets wi th Feature Control Switch (PN9132-800-500-NA/9132-800- 501-NA) must be insta lled in the dedicated headset jack (the jack nearest the fron t of the set). Installation will disable your handset microphone.
-19- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to to as many as three paging groups with one group designated as your "prime" group.
-20- USING MLPP Multi-Level Precedence and Preemption (MLPP) facilitates emergency communications for the military. MLPP enables au thorized users to specify a precedence level when making a call, and to preempt calls with a lower precedence level. To make a precedence call: 1.
-21- To answer a precedence call: If your telephone is idle and you re ceive a call with a precedence level hi g he r than routine, you will hear the MLPP precedence ring . If your telephone has a display, it will indicate the pr ecedence level of the incoming call.
-22- FEATURE ACCESS CODES Save Last Number **79 Repeat Last Number Saved *6* Personal Speedcall - Invoke 58 Personal Speed Call - Upper Range Index Number 09 Personal Speedcall - Store 67 Call Hold - .
An important point after buying a device Mitel 4015 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Mitel 4015 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Mitel 4015 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Mitel 4015 you will learn all the available features of the product, as well as information on its operation. The information that you get Mitel 4015 will certainly help you make a decision on the purchase.
If you already are a holder of Mitel 4015, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Mitel 4015.
However, one of the most important roles played by the user manual is to help in solving problems with Mitel 4015. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Mitel 4015 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
