Instruction/ maintenance manual of the product 108/116 IP Minicom Advanced Systems
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Smart 108/116 IP User Guide 1111 W. 35th Street , Chicago, IL 6 0609 USA www.tripplite.com/ support Copyright ©201 2 Tripp Lite. All rights reserved..
Legal Notice ii | Smart 108/116 IP Legal Notice This manu al and the software desc ribed in i t are furnished under li cense, and may be used or copied only i n accordance w ith the term s of such li cense. The c ontent o f thi s manual i s provided fo r informati onal u se only, an d is sub ject to chan ge wi thout notice.
About this Document User Guide | iii About this Document This document provid es in stallation an d operation i nstructi ons for the Sm art 108/116 IP system, produc ed by Mi nicom Advanced S ystems Lim ited. It is in tended for system admini strators and netw ork manag ers.
About this Document iv | Smart 108/116 IP 8 Video Resolution a nd Refresh Rates Lists video resolutions and refresh rates. Pg. 81 9 SNMP Events Table Lists recorded SNMP e vents. Pg. 84 Style Conventions Convention Used for Verdana Regular text. Arial Bold Names of menus, co mmands, buttons, and other el ements of the u ser interface.
Table o f Contents User Guide | v Table of Contents LEGAL N OTICE .................. .................................................................. ....... II ABOUT THIS DOCUME NT ............................................................... ...
Table o f Contents vi | Smart 108/116 IP 3.2 L OGGING O NTO THE W EB C ONFIGURAT ION I NTERFACE ......... ............ ........... ... 24 3.2.1 Web Con figurati on Interface Tabs ............. ........... ............ ....... 26 3.2.2 Web Con figurati on Tool bar Butt ons .
Table o f Contents User Guide | vii 4.8.3 Editing a K ey Sequen ce .......... ........... ........... ............ ........... .. 51 4.8.4 Deletin g Key Sequence(s) .................. ........... ............ ........... .. 52 4.9 S YNCHRONIZING M OUSE P OINTERS .
Table o f Contents viii | Smart 108/116 IP 6.3.1 Downloadi ng Up date Software and Latest Fi rmware ........ .......... 72 6.3.2 Update Soft ware Syste m Requi rements ............... ........... ......... 73 6.3.3 Connecting the Smart 108/11 6 IP Syst em .
Table o f Figures User Guide | ix Table of Figures Figure 1 – Smart 108/1 16 IP Uni t Front Panel ................... ........... ............ ........... ..... 14 Figure 2 – Smart 116 IP Un it Rear Panel ............. ........... ............ ...
Table o f Figures x | Smart 108/116 IP Figure 41 – Delete Key(s) Confi rmati on Box ........ ........... ........... ............ ........... ........ 52 Figure 42 – Rel ative Mo use Setti ngs ........ ........... ........... ........... .........
Introduction Product Overview User Guide | 11 1 Introduction Congratula tions on addi ng Smart 108/116 IP to your rem ote access t ool s. This document provid es in stallation an d operation i nstructi ons for Mini com’s Smart 108/116 IP.
Introduction Terminology 12 | Smart 108/116 IP Security – Su pports th e highest securi ty standards for enc ryption (256- bit AES and HTTPS) and au thenti cation for remote user and advan ced OSD manag ement, with multi-layer secu rity for t he l ocal u ser.
Introduction Safety User Guide | 13 radio frequency i nterference, the u ser, and not Mi nicom Advanced S ystems Li mited, will be responsibl e. Changes or modifi cations made to thi s equip ment not expressl y approv ed by Mi nicom Advanced System s Limited coul d void the user’ s authority to operat e the equi pment.
Installation Overview 14 | Smart 108/116 IP 2 Installation 2.1 Overview Install the Smart 108/116 IP system as f ollows: 1. Remove the Sma rt 108/116 IP s ystem from the package, and ch eck that all components ar e present and i n good workin g conditi on.
Installation System Components User Guide | 15 LED/Button Functiona lity Power LED Indicates the state of the Sma rt 108/116 IP unit: Green indi cates that the un it is powe red on; Red indicates that th e unit is powere d off. Remote LED Illuminates to indicate th at a remote session is active.
Installation Pre-Installation Guidelines 16 | Smart 108/116 IP 2.3 Pre-Installation Guidelin es Place cabl es away fr om fl uorescent li ghts, air con ditioners, and m achines th at are likel y to generate electrical noise. Place the Sm art 108/ 116 IP uni t on a flat, cl ean and dry surfa ce.
To rack moun t the Smart 108/116 IP 1. Place the b rackets on the uni t in either of the foll owing ways: T owards th e front of the unit so that the uni t can be mount ed T owards th e rear of the unit so that the un Figure 4 ill ustrates the bracket connected for r ear facing.
Installation Connecting to the Servers 18 | Smart 108/116 IP Figure 5 – Smart 108/ 116 IP Sy stem Overview 2.6 Connecting to the Ser vers Each compute r/server i s di rectly conne cted to t he Sma rt 108/11 6 IP via an appropriat e ROC or RICC u sing a CAT5 cabl e i n star confi gurati on.
2.6.1 Connecting a RICC/ ROC PS/2 The conne ctions for t he RICC PS/2 The foll owing figure illu strates the You can connect the R ICC/ROC PS/ 2 to a powered on compu ter steps of t he fol lowing procedure i n order To connect t he RICC/ROC P S/2 1. Connect th e Mouse c onnecto r to the comput er’s Mouse port.
Installation Connecting to the Servers 20 | Smart 108/116 IP 3. Connect th e Screen connector t o the comput er’s Video Failure to connect i n th e above ord er whil e the serve r is runn ing may l ead to the mouse ma lfuncti oning un til the serve r is re booted.
To connect the RICC SUN 1. Connect th e Screen connector t o the comput er’s video card . 2. Connect the Keyboa rd connector to th e computer’s K eyboard port 2.7 Connecting to the Netw ork B efore pow ering on Smart 1 08/116 IP network. To connect t he Smart 108/116 IP 1.
Installation Connecting the Power Su pply 22 | Smart 108/116 IP 2.10 Connecting the Pow er Suppl y To connect the power su pply 1. Using the power cord provided, connect Smart 108/116 IP to a s ocket outlet with a groundin g connection. Only u se the pow er cord suppli ed with the unit .
Configuring the Netw ork Boot-Up Process User Guide | 23 3 Configuring the Net work After the system has be en installed and al l connections hav e been made, you mu st configure the Smart 10 8/116 IP system as fol lows: 1.
Configuring the Netw ork Logging Onto the W eb Configuration Interface 24 | Smart 108/116 IP Figure 11 – Boot- Up Process Assigning Static IP Addresses for a Number of Units You can connect m ore th an one Sma rt 108/11 6 IP t o the same n etwork.
Only one Ad mini strator at a ti me can l og timeout of 30 min utes termi nates the s ession. Before loggi ng on the fi rst time, v erify that you have the lat est Java in stalled on your computer. If not , you can downl oad and in stall Java from: http:// www.
Configuring the Netw ork Logging Onto the W eb Configuration Interface 26 | Smart 108/116 IP Figure 14 – Netw ork Con figuration – Devi ce Tab From the C onfigu ration menu, y ou can configu re the netwo rk, SNMP, Users, Switch Configu ration, and Securi ty setti ngs.
Configuring the Netw ork Configuring the Netw ork Sett ings User Guide | 27 3.2.2 Web Configurat ion Toolbar Button s The foll owing table describ es the fun ctionalit y of the W eb confi gurati on toolbar buttons.
Configuring the Netw ork Configuring the Netw ork Sett ings 28 | Smart 108/116 IP To con figure Device ID settings 1. In Device Name, type a n ame for 2.
In Manager IP Address , type the stati c IP addre ss of the Centrali zed Man agement Manager. Although n ot required, it i s if the Smart 108/116 IP Centrali zed Management Man ager 3.4 Configuring Netw ork SNMP Settings You can activat e SNMP loggi ng the Smart 108 /116 IP to send m onitori ng events (such as log entri es) to the SNMP server.
Configuring the Netw ork Configuring User Settings 30 | Smart 108/116 IP The Users pag e open s and d isplays th e existin g Users. Figure 16 – Users Pag e 2. Click the Add button. The Add U ser pag e appear s. Figure 17 – Add U ser Pag e 3. Type a User Name and Passw ord .
3.5.2 Deleting User (s) You can del ete one or mul tiple Users at a time from the system. You cannot delete an Admi nistrator who i s logged ont o the s ystem. To delete a Use r: 1. In the Users pag e (see by sel ecting t he first User in the selecting the l ast User.
Configuring the Netw ork Configuring t he KVM Switch 32 | Smart 108/116 IP 2. Change th e Permissio n and/or 3. To change t he pass word, c The Passwo rd parameter op ens. In the upp er text box, type the n ew password; in the lower textbox, confirm the n ew passwo rd.
Configuring the Netw ork Configuring the Security Settings User Guide | 33 Figure 20 – KVM S witch Config uration Page for Smart 116 IP The servers that are con nected to the sel ected KVM switch, appear i n the Servers section.
Configuring the Netw ork Performing Additional Configuration Operations 34 | Smart 108/116 IP Standard Security Polic y At least six ch aracters Must not inclu de the user nam e To configure the securit y settings 1. From the c onfigu ration menu, s elect The Securi ty page appears.
Upgrade firmwar e. Restore facto ry settings 3.8.1 Installing an SSL C ertificate You can instal l an SSL Certifi cate servers and b rowsers. To install an SSL Certificat e 1. I n the tool bar, select The SSL C ertifi cate page 2. In Certificate file , brows e to l ocate th e 3.
Configuring the Netw ork Performing Additional Configuration Operations 36 | Smart 108/116 IP 2. Save the fi rmware file on the cl ient computer. 3. In the to olbar, sel ect . The Device V ersion Upgrade pag e appea rs, di splayin g the current firmware version on the device .
3.8.3 Restoring Factor y Settings You can restore th e Sm art 108/116 IP origin al Smart 108/116 IP admini strators, inclu ding: Network s ettin gs*, Servers, Swi tches, Us ers, Passwords. You have the opti on to preser procedure. The OSD preserves th e server names and oth er settings.
Configuring the Netw ork Saving Changes and Logging Out 38 | Smart 108/116 IP 3.10 Saving Changes and Logging Out Once you have compl eted config uration chang es, you must save them. Changes to th e SSL C ertificat e Saving the confi guration chan ges after chan ging t he Device pa ge restarts the uni t automati cally.
Figure 3. Type your U ser name an d The Confi gurati on page opens. To log of f: 1. In the screen toolba r, click the The Configu ration screen i s closed, and the session cl oses. Configuring Saving Changes and Logging Out Figure 29 – Logon Pag e after Reb ooting name an d Password an d click En ter .
Conducting a Remote Session Starting a Remote Session 40 | Smart 108/116 IP 4 Conducting The remote se ssion enabl es remotely ac cessing the serve r connected to 108/116 IP . Before startin g a remote session, configured. You can perform th e followin g from the remote sessi on Display/hi de the to olbar.
Conducting a Remote Session Starting a Remote Session User Guide | 41 Figure 30 – Logon Page Leave M ode as Remot e Access . 4. In User and Passwo rd , type the defaul t Administrator name and pa ssword, admin and access respecti vely (both lower cas e).
Conducting a Remote Session Sharing a Remote Se ssion 42 | Smart 108/116 IP The Remot e Sessi on page di spla ys: Server Confirmatio n label – Thi s confirms the i dentity of th e curr ent server accessed, and di sappears by defau lt after 30 se conds (thi s period can be adj usted in the OSD, as expl ained in Secti on 6.
When connecti ng to a t arget followin g message appears Figure 4.2.1 Exclusive Session When starti ng a remote session an d there are n o other logged i n users prevent other use rs from connecti ng to means that the user is t he only one who can see the vi deo and Keyboard/Mou se, enabli ng the u ser to interfering i n the user’s work 4.
Conducting a Remote Session Setting the Sessi on Profile 44 | Smart 108/116 IP Figure 2. In Local M ouse Pointer , select the cli ent comput er mou se poin ter: None – to hi de the mou se poi nter Dot – for the mouse p ointer t o appear a s a d ot Default – for the mous e pointer to appear as a regul ar 3.
To exit full screen mode: 1. On the t oolbar, cli ck the Restore b utton The desktop window ap pears. Full screen mode can also b e acti vated from t he S ession P rofile box, see Section 4.
Conducting a Remote Session Changing the Video Performance Settings 46 | Smart 108/116 IP Adaptive – A utomati cally adapts the netw ork condi tions. You can choose t o displ ay more c olors volume of data trans ferred th rough the n etwor k bandwi dth.
4.7 Adjusting the Vi deo There are t hree way s to a djust th e video Refreshi ng the vi deo image Automati cally adju sting the vi deo Manuall y c hanging a dvanced 4.7.1 Refreshing the Vide o Image The video i mage may requi re refreshin g target server.
Conducting a Remote Session Adjusting the Video 48 | Smart 108/116 IP To fin e-tune the t arget s erver video setti ngs after auto adjustment To a dapt t o a noisy envi ronment or a n onstanda.
In H. Offset , select In V. Offset , select In Phase, select the poi nt at whi ch each pixel i s sampled In Scale , select the scale resol ution of the sessi on image Adjust Phase and Scale 4. In Filter , select the fil ter of th e inpu t vid eo f the noise l evel but ma kes the i mage heavie r.
Conducting a Remote Session Managing Keyboard Sequences 50 | Smart 108/116 IP Figure 38 – Special K ey Manag er 2. Click the Add Predefined button . A list of existin g sequences ap pears. Figure 39 – Add a P redefined K ey Dialog Box 3. Select a k ey sequ ence an d click OK .
4. In the Speci al Key Mana ge The sequen ce appea rs in t he Keyboard Key s equence l ist 4.8.2 Recording a New Custom Ke y This secti on describes how to keyboard sequenc e, you can add accessed di rectly from th e dropdown l ist of the To record a keyboard seq uence 1.
Conducting a Remote Session Synchronizing Mouse Pointers 52 | Smart 108/116 IP 3. On your k eyboard, p ress the keys T he names of the press ed keys 4. Click Stop Reco rding . 5. Click OK . The key s equence d efiniti on is 4.8.4 Deleting Ke y Seque nce You can delete a single or mul tiple To delete a ke yboard seq uence: 1.
4.9.1 Manuall y Synchronizing the Mouse If the m ouse setti ngs o n the system on the target server Novell , SCO UNIX, or SUN Solari s manuall y. To manually synchroniz e 1. On the t oolbar, sel ect The Mous e Setti ngs box appear s. Figure 2. In Operating System , from t he dropdow n menu, select the system.
Conducting a Remote Session Synchronizing Mouse Pointers 54 | Smart 108/116 IP Examples The foll owing are exampl es of the i nstructi ons for tw o diffe rent targ et operatin g systems. Afte r performi ng t he instructi ons for th e selected operati ng system, y ou should cli ck OK to s ynchronize th e mouse pointers.
Advanced Mouse Emulation In the Advanced Mous e settin gs, you can set the type of m ouse that you wou ld li ke Smart 108/116 IP to emu late. settings u nless there i s erratic m ouse behavi or ( random cli cks and jumpi ng arbitrarily around t he screen).
Conducting a Remote Session Switching to a Different Server 56 | Smart 108/116 IP To align th e mouse pointers 1. On the t oolbar, sel ect The mous e poi nters ali g n.
Troubleshooting – Safe M od e Entering Safe Mode User Guide | 57 5 Troubleshoo ting – Safe Mode From Safe mode, you c an: Restore factor y defaults – When you cannot access the system (for example, you have forgotten the U sern ame or Pass word), y ou can restore factory de faul ts from Safe mode (see Secti on 3.
Troubleshooting – Safe M od e Restoring Factory Defaults 58 | Smart 108/116 IP To ent er Safe mode: 1. While p owering up Smart the back panel of the u nit The d evice boots up i n S a 2. Wait un til the unit fini shes booting ( 3. Determine the IP ad dress of th e whether or n ot there is a DHC P serv er on the network.
To restore facto ry default s 1. In the Saf e Mode menu A warning a ppears. 2. Click . An addi tional warning 3. Click OK . The factory defaults a r appears.
Troubleshooting – Safe M od e Restoring the Device Firmware 60 | Smart 108/116 IP Figure 51 – Upg rade Succeeded 3. Click Reboo t to restart t he un it.
6 Operating the Sm art 108/116 IP S w itching Sy stem Locally This chap ter explai ns how to operate t he Smart 108/11 6 IP Swi tching system locall y as well as how to u pgrade th e Smart troubleshoo.
Operating the Smart 108/116 IP Switc hing System Locally Using the OSD 62 | Smart 108/116 IP Figure Lines wit h yellow text show acti ve compute rs. Lin es with blu e text show inact computers.
Ports (se e Section 6.2.5 Time (see S ection 6.2.6 Users (see S ection 6.2.7 Security (s ee Secti on 6.2.8 You can al so vi ew the a vail able Help ( see Secti on To configure the OSD set tings 1.
Operating th e Smart 108/116 IP Sw i tching System Locally Using the OSD 64 | Smart 108/116 IP Figure Configuring Security Settings The OSD comes w ith an advanced password s ecu rity system that conta ins t hree different secu rity l evels.
The new s ecurity stat us is set. Changing the OSD Hotkey By defaul t, pressin g Shift, Shift You can repla ce the OS D hotkey Ctrl, Ctrl Ctrl, F11 Print Screen To chang e the hotke y: 1.
Operating the Smart 108/116 IP Switching System Locally Using the OSD 66 | Smart 108/116 IP Restor ing OSD to Factory Defaults (F7) In the General setting s wind ow to its factory defaul t settings. Restorin g factory defaul t setti ngs erases al l made.
To erase a charact er replaces the erased cha racter. To erase an enti re li ne k eep the Spa ce bar depre ssed unti l th e line i s erased. Modifying the Keyboard Setting The Smart 108/116 IP operat es with Windows, Li nux, HP UX, Alpha UNIX SGI, DOS, Novell , MAC-USB, or Open VMS.
Operating the Smart 108/116 IP Switching System Locally Using the OSD 68 | Smart 108/116 IP Setting the Scan, Label, and Timeout In the Time Settin gs window, you can SCN – the s can p eriod LBL – the di splay peri od of th e Confirmat ion l abel, showi ng whi ch comput er is currently acc essed T/O – the timeout period.
Users is onl y enabled if th e security statu s is se t to On Security Setti ngs section There are t hree di fferent access l evels: Y – Full access to a par V – Viewi ng access only t o a parti cular compute r ( functionali ty). N – No access to a parti cular compute r attempted.
Operating the Smart 108/116 IP Switching System Locally Using the OSD 70 | Smart 108/116 IP password, and six User ( U ) pa To chang e a user name or pas sword 1. In the Se curity Sett ings window, n avigat e to the d esired 2. Type a new us er name and/or passw ord.
Scanning Computers (F4) When necessary, y ou can 56). To activ ate scanning: 1. Press Shift twice t o open the OSD . 2. Press F4 . Your screen displ ays each active compu ter sequent ially, with th e Scan label appearing i n the top left corne r. To deactiv ate scanning : 1.
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 72 | Smart 108/116 IP Inputting and Updating DDC Information (F10) Display Data Ch annel (DDC) is a VESA standa rd for commun icati on between a monitor and a vi deo ad apter.
Operating the Smart 108/116 IP Sw i tching System Locally Upgrading the Smart 108/116 IP Firmware User Guide | 73 Complete Fi rmware Pa ckage – This inclu des the firmwar e for all Smart switches and RICCS and ROCS . Firmware Pa ckage fo r Smart S witch models – Thi s inclu des the firmwar e for all Smart switches.
Operating the Smar t 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 74 | Smart 108/116 IP 6.3.5 Installing the Softw are To inst all the Update softw are: 1. Download t he softwar e from t he Suppo rt section of Mi nicom’s web site.
Operating the Smart 108/116 IP Sw i tching System Locally Upgrading the Smart 108/116 IP Firmware User Guide | 75 Figure 61 – Smart 108 /116 IP Swit ch Updat e Window The tabl e below explai ns the fun ctions of th e b uttons and dial og boxes i n t he Update window.
Operating the Smart 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 76 | Smart 108/116 IP Figure 62 4. Choose th e Com P ort that 6.3.7 Verif y ing the V ersion Before upgradi ng th e firmware, you must veri fy which firmware and ha rdware versions you have.
Figure RICC/ROC Version Before you can s elect a RICC/ROC, y ou must To verify the RICC /ROC v ersion number: 1. Select one or m ore o r all of the R ICC/ROCs. 2. Click . The firmwa re versi on numb er appears. 3. Click . The hardwar e versi on number app ears.
Operating the Smar t 108/116 IP Switching System Locally Upgrading the Smart 108/116 IP Fi rmware 78 | Smart 108/116 IP The Smart 108/116 IP s witch update i s a .mi n file. The R ICC/ROC up date i s a .hex file. 3. Navigate t o the fol der t hat contai ns the fi rmware upd ate fil e.
2. Press Options - > Advanced 3. Open the appropriat e hex file. 4. Click Start . The firmwa re updates. 6.3.9 Restoring Fact or y Settings You can restore the OS D to the factory setti ngs from the Update softwa re. All changes made ( removed. To restore th e OSD factor y settings: 1.
Operating the Smart 108/116 IP Sw i tching System Locally Troubleshooting – Update Softw are 80 | Smart 108/116 IP If the electrici ty fails during the firmware updat e of the switch, a Com municati on Error message appea rs.
Technical Specifications User Guide | 81 7 Technical Specifica tions Specification Desc ription Operating sys tems Target server – DOS, Windows, No vell, Linux, o r SUN Solaris for PC Client computer – Windows 2000 or late r with Internet Explo rer 7.
Technical Specifications 82 | Smart 108/116 IP Specification ROC PS/2 ROC USB Dimensions (H x D x W ) 65 x 25 x 25 mm / 2. 55 x 0.98 x 0.98 in.
Video Resolution a nd Refresh Rates User Guide | 83 8 Video Resolution and R efresh Rates Hz → 56 6 0 65 66 70 72 73 75 76 85 86 640x480 x x x x x x 720x400 x x 800x600 x x x x x x 1024x768 x x x x .
SNMP Events Table 84 | Smart 108/116 IP 9 SNMP Events Table The foll owing table li sts all recorded events . Event Text Code Comment System Boot 1010 Reported upon device boot-up. Server Busy ask for disconnect. 1030 Attempt to connect when another user is already connected.
SNMP Events Table User Guide | 85 Event Text Code Comment Wrong user name or password 2030 Wrong user name or password. Logi n is not successful. CONF_USER_EVENT _ LOGIN_NOT_ SUCCEEDED_W RONG_U SER_NAME_O R_PASSWOR D Login is not successful because server is busy.
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An important point after buying a device Minicom Advanced Systems 108/116 IP (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Minicom Advanced Systems 108/116 IP yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Minicom Advanced Systems 108/116 IP - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Minicom Advanced Systems 108/116 IP you will learn all the available features of the product, as well as information on its operation. The information that you get Minicom Advanced Systems 108/116 IP will certainly help you make a decision on the purchase.
If you already are a holder of Minicom Advanced Systems 108/116 IP, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Minicom Advanced Systems 108/116 IP.
However, one of the most important roles played by the user manual is to help in solving problems with Minicom Advanced Systems 108/116 IP. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Minicom Advanced Systems 108/116 IP along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
