Instruction/ maintenance manual of the product W 5000 Supertronic Miele
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Operating instructions for Washing machine SUPERTRONIC To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time.
Caring for our environment .........................................6 Warning and Safety instructions .....................................7 Operating the washing machine .....................................1 4 Control panel .........................
5. Start the programme ............................................3 8 Starting a programme ............................................3 8 Cancelling a programme .........................................3 8 Interrupting a programme ..................
Cleaning and care ................................................5 8 Cleaning the drum (Hygiene info) .....................................5 8 External casing and fascia panel .....................................5 8 Cleaning the detergent dispenser drawer .
Technical data ...................................................8 3 Consumption data ................................................8 4 Notes for test institutes: ..........................................8 5 Settings menu ! .......................
Disposal of the packing material The packaging is designed to protect the machine from damage during transportation. The packaging materials used are selected from materials which are environmentally friendly for disposal and should be recycled.
This machine complies with current safety requirements. Inappropriate use can, however, lead to personal injury and damage to property. To avoid the risk of accidents and damage to the machine, please read these instructions carefully before using it for the first time.
Safety with children ~ Children under 8 years of age must be kept away from the machine unless they are constantly supervised. ~ Children 8 years and older may only use the machine unsupervised if they have been shown how to use it in a safe way and recognise and understand the consequences of incorrect operation.
Technical safety ~ Before setting up the washing machine, check it for any externally visible damage. Do not install or use a damaged washing machine. ~ Before connecting the washing machine, ensure that the connection data on the data plate (voltage and frequency) match the mains electricity supply.
~ Unauthorised repairs could result in unforeseen dangers for the user, for which Miele cannot accept liability. Repairs should only be undertaken by a Miele approved service technician. ~ If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the user from danger.
Correct use ~ The maximum load of dry laundry for this machine is 8 kg. See the "Programme chart" for the maximum recommended loads in individual programmes. ~ Do not install your washing machine in rooms where temperatures below freezing may occur.
~ The maximum load of dry laundry for this machine is 8 kg. See the "Programme chart" for the maximum recommended loads in individual programmes.
Accessories ~ Accessory parts may only be fitted when expressly approved by Miele. If other parts are used, guarantee, performance and product liability claims will be invalidated. ~ A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory).
Control panel a Miele { home Symbol for Miele | home enabled appliance b Information sensor : The sensor lights up when information about the menu in the display is available. c Service interface This is used by service technicians to run diagnostic checks on your machine, or to update programming data in the future.
Selector sensors The selector sensors are on the left and right of the display. They light up when they are active. The selector sensors are used for the following: Selecting an option A dot ( # ) next to an option indicates that it can be selected.
Favourite programmes You can save up to ten of your own customised wash programmes under names of your choice. Washing tips These help you find the correct wash programme. You are guided step by step so that you can select the best programme for the fabrics and garments you want to wash.
Structure of the main menu Favourite programmes – Favourite programmes – Create – Change – Delete Cottons – Minimum iron – Steam care – .
Settings ! – Language ! – Time* – Detergent type / amount* – Buzzer – Gentle action – Longer pre-wash for Cottons – Suds cooling – Code – Temperature unit – Keypad tone – Brightn.
a Communication enabled appliances b Communication module c SuperVision master appliance d Power supply e Miele | home Gateway f (WLAN) Router Possible connections (optional) g PC, Notebook h iPod* or iPhone* i Connection with a domestic bus system display j Possible internet connection * iPod und iPhone are registered trade marks of Apple Inc.
Depending on country, this appliance is communication enabled and can be linked into the Miele | home system via a communication module b (optional accessory).
Before using the machine for the first time ensure that it is correctly installed and connected. See "Installation and connection". Also check that the drain filter is securely tightened to prevent the risk of leaks during use. See "Installation and connection".
3. Set the time of day (if required) Enter the time of day. Time [ [ [ + $ 10 :21 - # OK ! ^ Use + and - to set the hour. ^ Confirm with OK . Then set the minutes and confirm with OK . 4. Miele | home message This communication enabled washing machine can transmit programme data through the power lines to the Miele | home system.
6. Run your first programme The washing machine has a sensor which measures the amount of laundry in the drum. This determines the amount of detergent required which appears as a recommendation in the display.
Before you can use the washing machine, the load sensor has to be calibrated to zero as you would with bathroom scales. ^ Open the drum door. The display will change to show the main menu again.
This washing machine is suitable for operating with automatic detergent dispensing unit AWD 10. The detergent dispensing unit and the washing machine work together via the Automatic detergent dispensing option. For this to function correctly you will need to set some settings in the washing machine's electronics.
Setting the detergent type The pre-set detergent dosage amounts are based on water hardness level l and Miele CareCollection products: Powder detergent container c = Miele UltraWhite powder detergent .
Powder detergent 10:21 [ [ [ $ Universal detergent ( # Colour detergent p ! Delicates/woollens OK ! ^ Select the type of detergent in the container. The washing machine now sets up the automatic dispensing option for the programmes according to type of detergent.
Energy and water consumption – Water consumption and energy usage are determined by the size of the load. To make the most out of your machine, load the maximum dry load for the programme you are using. – When smaller amounts of laundry are washed, the automatic load recognition system will reduce the amount of water, time and energy used.
^ Empty all pockets. , Foreign objects (e.g. nails, coins, paper clips, etc.) can cause damage to textiles and to components in the machine. Sorting laundry ^ Sort the laundry by colour and by care label. Most garments have a textile care label in the collar or side seam.
Switch the washing machine on with the K button The drum lighting will come on and the main menu will appear in the display. Main menu 10:21 [ [ $ Favourite programmes # Cottons ! Minimum iron m ^ Select the programme you want. Select a temperature / spin speed Each programme has a pre-set temperature and spin speed.
Select an extra option(s) ^ Select Extras from the menu. See "Extra options" for more information. Extras 10:21 [ [ [ $ 8 Soak # 9 Extra quiet p ! 8 Short OK ! ^ Select the Extra you require. You can select several extra options. If an extra option is selected there will be a tick 9 next to it.
Start at / Finish at You can set the start (Start at) or the end (Finish at) time of a programme. The start and end time can be set in steps of 15 minutes. You can delay the programme start time or the programme end time up to a maximum of 24 hours. With the first 15 minute step the time will be adjusted to the next quarter of an hour.
Safety lock The safety lock prevents the machine from being opened and/or the programme altered or cancelled during a wash programme. Activating the safety lock before the start of a programme Cottons 1-8 kg 2:59 h. 10:21 [ [ $ Start at # Finish at ! Safety lock o ^ Select the Safety lock option.
Load / Detergent ^ Press the / button to open the drum door. The Load / Detergent sub-menu will appear. The washing machine has a sensor which measures the amount of laundry placed in the drum. The display shows the percentage of the maximum load which has been placed in the drum.
A. Automatic detergent dispensing The automatic detergent dispensing option is set up at the factory for Miele CareCollection products (Miele UltraWhite powder detergent and Miele UltraColor liquid detergent) and for water hardness level 1 (soft water - less than 8.
Adding stain remover When Automatic dispensing is selected, the i and j compartments of the detergent dispenser drawer are not flushed through with water. If you want to add stain remover, either 1. Fill a detergent dispensing ball with stain remover and place the ball in the drum with the laundry.
^ Pull out the detergent drawer and add detergent to the compartments as follows: i Detergent for the pre-wash (divide the total recommended amount as follows: add 1 / 3 to compartment i and 2 / 3 to compartment j ) j Detergent for the main wash, including Soak if selected § Fabric conditioner and liquid starch ^ Close the detergent drawer.
Starting a programme ^ Touch the green illuminated Start sensor. ? Cottons r 10:21 [ 1600 rpm Time left 2:59 h Change ! During the first six minutes after the start of the programme, the estimated programme duration (Time left) shown in the display can change.
Changing a programme Within the first five minutes – You can change the temperature – You can select or deselect the Short , Water plus , Extra quiet and Extra rinse extra options.
After the programme has finished, the following will appear alternately in the display: Anti-crease and Programme finished. Unload the drum, before switching off , Caution. After using the steam function, there is danger of burning due to escaping steam and the high temperature of the surface of the drum as well as the porthole glass.
Steam smoothing At the end of the programme, the laundry is dampened with steam in order to reduce creasing. The maximum load is 2.0 kg, as smaller loads give a better result. Soak For heavily soiled and stained items with protein stains (e.g. blood, fats and oils, cocoa).
The following extra options can be selected in addition to the programme: Steam smoothing Soak Extra quiet Short Rinse hold Pre-wash Water plus Extra rinse Cottons ###### # Minimum iron # ###### # Del.
You can save up to ten wash programmes with the settings you have selected for them under names of your choice. The name can have up to 12 characters. The favourite programmes which have been set are stored alphabetically. To save a favourite programme There are two ways of saving a wash programme as a favourite.
To save a name for a favourite programme Name :Michael 1 10:22 [ [ [ $ Space Delete character $ ) 1 23456789abcdefghi * ! Select character Confirm name ! ^ Select Confirm name . To select a favourite programme ^ Call up the Favorite programmes menu.
Final spin speed You can reduce the final spin speed. However, you cannot select a final spin speed higher than that shown in the chart above as this is the maximum suitable for the programme. Rinse and interim spin There is a spin after the main wash and between the rinses.
Please refer to the separate booklet for information on programmes available as additional programme packages. Programme chart 46 Cottons cold to 90°C Max. load 8.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, towelling, underwear, T-shirts etc.
Programme chart 47 Dark garments cold to 60°C Max. load 3.0 kg Use for Black and dark garments made from cotton or mixed fibre. Note Wash inside out. Shirts cold to 60°C Max. load 2.0 kg Notes – Pre-treat collars and cuffs if necessary. – Wash silk garments in the Silks / programme.
Programme chart 48 Sportswear cold to 60°C Max. load 3.0 kg Use for Sportswear such as singlets and leggings as well as microfibre and fleece garments. Notes – Do not use fabric conditioner. – Observe the manufacturer's care label. Silks / cold to 30°C Max.
Programme chart 49 Hygiene 30°C to 90°C Max. load 7.0 kg Use for Cotton and linen fabric which have been in direct contact with the skin, e.g. underwear, nappies, towelling, bed linen, pillow and mattress covers or where high standards of hygiene are required.
Programme chart 50 Soft toys cold to 40°C Max. load 1.0 kg Use for Soft toys, specified as machine-washable by the manufacturer. Note Do not wash soft toys stuffed with straw. Starch Max. load 7.0 kg Use for Starching table cloths, serviettes and workwear Notes – Reduce the spin speed for fabrics which crease easily.
Washing The figure quoted in the bucket is the maximum temperature the garment can be washed at. The number of bars under the symbol indicates the level of agitation permitted.
Main wash Rinses Spinning Water level Wash rhythm Water level Rinses Interim spin Final spin Programme sequence 52 Cottons d a ( 2-4 1)2) LL Minimum iron ( c e 2-3 3) LL Delicates e d e 3 – L Automa.
d = Low water level ( = Medium water level e = High water level a = Intensive rhythm b = Normal rhythm c = Gentle rhythm d = Sensitive rhythm e = Ultra sensitive rhythm f = Handwash rhythm This machine has fully electronic controls with automatic load recognition.
The correct detergent All modern detergents produced for automatic washing machines are suitable. Use dispensing aids, e.g. balls, if these are supplied with the detergent. Tablets are suitable for full loads, but note that it may be impractical to reduce tablets for smaller loads.
Detergent 55 Universal detergent Detergent for coloureds Detergent for delicates Specialist detergent* Proofing agent** Fabric conditioner Cottons X X – – – X Minimum iron X X – – – X Deli.
The right amount to dispense will depend on the following: – The soiling level of the load Lightly soiled No visible dirt or stains. Possibly slight body odour. Normally soiled Visibly dirty and/or just a few slight stains. Heavily soiled Visible dirt and stains and/or dried on soiling.
Fabric conditioners and liquid starch Fabric conditioners Make garments soft to handle and help prevent static cling when tumble drying. Starch Stiffens and gives body to items of laundry, e.
A range of Miele branded cleaning and conditioning products is available to order from the Miele Spare Parts Department or via the internet at www.miele-shop.com Cleaning the drum (Hygiene info) Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant smells to build up in the machine.
^ Clean the siphon. 1 . Remove the siphon from compartment § and rinse under hot running water. Clean the siphon tube in the same way. 2 . Replace the siphon. If starching frequently, thoroughly clean the siphon and siphon tube regularly. A build-up of starch will cause them to get clogged.
Cleaning the filter in the water inlet The washing machine has a filter to protect the water inlet valve. The accessible filter in the union in the open end of the inlet hose should be checked every six months, or more often if there are frequent interruptions to the external water supply.
With the help of the following notes, minor faults in the performance of this machine, some of which may result from incorrect operation, can be put right without contacting the Service Department.
The following fault messages appear in the display and the programme stops Fault message Possible cause Remedy 1) 2 Water inlet fault The water inlet is blocked or restricted. Check whether – the stopcock is opened properly. – the inlet hose is kinked.
The following fault messages appear in the display at the end of the programme Fault message Possible cause Remedy Fault F 139 / dispenser The automatic detergent dispensing unit is faulty. – Call the Service Department. – Remove the dispensing unit plug connector from the washing machine.
Problems with the load size indicator Problem Possible cause Remedy The display indicates a load of <25% or no load size is indicated when the drum is full. There was already laundry in the drum when the washing machine was switched on. This has decalibrated the sensor from the zero setting.
General problems Problem Possible cause Remedy The machine shakes during the spin cycle. The machine feet are not level. Level the machine (see "Installation and connection"). The laundry has not been spun properly and is still wet. The machine detected an imbalance during the final spin and reduced the spin speed automatically.
Problem Possible cause Remedy Large amounts of detergent residue remain in the detergent dispenser drawer. Automatic dispensing was activated. When Automatic dispensing is selected, the i and j compartments of the detergent dispenser drawer are not flushed through with water.
The drum door cannot be opened by pressing the / button Possible cause Remedy The machine is not connected to the electricity supply and/or is not switched on. Insert the plug in the socket and switch on and / or switch the machine on with the K button.
Opening the drum door in the event of a blocked drain outlet and/or power failure ^ Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^ Remove the lever. ^ Use it to open the access flap. Blocked drain outlet If the drain outlet is blocked, up to 25 litres of water will be retained in the machine.
Once the flow of water ceases: ^ Remove the drain filter completely. ^ Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed.
In the event of any faults which you cannot remedy yourself, please contact: – your Miele Dealer or – Miele (see back cover for contact details). When contacting your Dealer or Miele, please quote the model and serial number of your machine, both of which are shown on the data plate visible above the porthole glass when the door is open.
Front view a Inlet hose with "Waterproof" system b Electricity supply cable c - f Flexible drain hose (with detachable swivel elbow) g Control panel h Detergent dispenser drawer i Drum door .
Rear view a Electrical connection for the automat - ic detergent dispensing unit b Protruding lid for holding when moving the machine c Slot for Miele | home communication module d Electrical connecti.
Installation surface A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during the spin cycle than wooden floorboards or a carpeted surface. Please note: ^ The machine must be level and securely positioned.
^ Using the spanner supplied, turn the left-hand transit bar 90°, then ^ withdraw the transit bar. ^ Turn the right-hand transit bar 90°, then ^ withdraw the transit bar.
, To avoid the risk of injury the holes for the transit bars must be covered after the transit bars have been removed. ^ Plug the holes with the plastic caps as illustrated. ^ Secure the transit bars to the back of the washing machine. Make sure that the top catch is located above the holder.
Levelling the machine The machine must stand perfectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase electricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
The fitting of building-under kits* and stacking kits* must only be undertaken by qualified and competent persons, in accordance with the instructions supplied with the kit.
The Miele Waterproof system The Miele Waterproof system protects the washing machine from water damage. The system consists of three main components: 1) the inlet hose 2) the electronic unit and the w.
Connection to the water supply , The plastic casing of the safety valve contains electrical components. The Waterproof system must only be connected to its own stopcock. It must not be connected to mixer taps or similar and must not be fitted in areas where there is the risk of water or other liquids reaching it.
Maintenance and care If you intend to unscrew the Miele Waterproof system hose from the stopcock it is essential to disconnect the machine from the electricity supply first.
Connection to the drainage system The machine drains via a drain pump with a delivery head of 1 metre*. The drain hose must not be kinked as this restricts drainage. The swivel elbow at the end of the hose can be turned in either direction, or can be detached if required, with a sharp twist and pull.
Electrical connection U.K. All electrical work should be carried out by a suitably qualified and competent person, in strict accordance with current national and local safety regulations (BS 7671 in the UK). Ensure power is not supplied to the appliance until after installation work has been carried out.
Height 850 mm Width 595 mm Depth 615 mm Depth with door open 993 mm Height for building under 820 mm Width for building under 600 mm Depth for building under 600 mm Weight 98 kg Capacity 8 kg dry laun.
Consumption data 84 Load Consumption data Energy Water Duration Residual moisture in kWh in litres Cottons 90°C 8.0 kg 2.30 55 2 h 29 min 50% 60°C 8.0 kg 1.52 55 1 h 59 min 50% 60°C 4.0 kg 1.15 47 1 h 59 min 50% r * 8.0 kg 0.94 55 2 h 59 min 44% r * 4.
Consumption data 85 Notes for test institutes: * Test programme in accordance with EN 60456 and energy label with Directive 1061/2010. Consumption data can vary from the nominal values given depending.
The Settings menu can be used to alter the machine's electronics to suit changing requirements. Settings can be altered at any time. To open the Settings menu ^ Select the Settings ! option. To select a setting ^ Use the sensors to select the setting you want.
Longer pre-wash for Cottons The pre-wash for the Cottons programme can be extended by 6, 9 or 12 minutes. The default setting for the pre-wash is 25 minutes. If you require a longer pre-wash, this time of 25 minutes can be extended. The machine is delivered with no additional time for the pre-wash selected.
Temperature unit You can choose for the temperature to be displayed in °C/Celsius or °F/ Fahrenheit . The machine is delivered with °C/ Celsius as the default setting. Buzzer When the buzzer function has been activated, an audible tone sounds at the end of a programme or when Rinse hold is reached.
Display / keypad illumination The display and sensor illumination switches off to save energy. Off after 10 minutes The display and sensor illumination will switch off 10 minutes after the programme has started. Touching one of the sensors switches the illumination back on.
Miele washing machines offer perfect care for your laundry and feature a wide range of special programmes designed to suit the fabric being washed. Miele have also developed a range of specialist Care.
"UltraWhite" detergent This multi-purpose powder detergent has excellent stain removal properties and is suitable for white and light coloured laundry as well as heavily soiled coloured items. "UltraColor" detergent for coloured garments This liquid detergent is particularly suitable for cleaning coloured and dark garments.
Alteration rights reserved/1513/SUPERTRONIC M.-Nr. 09 579 360 / 00.
An important point after buying a device Miele W 5000 Supertronic (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Miele W 5000 Supertronic yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Miele W 5000 Supertronic - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Miele W 5000 Supertronic you will learn all the available features of the product, as well as information on its operation. The information that you get Miele W 5000 Supertronic will certainly help you make a decision on the purchase.
If you already are a holder of Miele W 5000 Supertronic, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Miele W 5000 Supertronic.
However, one of the most important roles played by the user manual is to help in solving problems with Miele W 5000 Supertronic. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Miele W 5000 Supertronic along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
