Instruction/ maintenance manual of the product MS9524 Metrologic
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ii L OCATIONS C ORPORATE H EADQUARTERS North America Metrologic Instru ments, Inc. Customer Servic e: 1-800-ID-METRO 90 Coles Road Tel: 856-228- 8100 Blackwood, NJ 0801 2-4683 Fax: 856-228-66 73 Email: info@metrologic.
iii T ABLE OF C ONTENTS Introducti on........................................................................................................... 1 Scanner and A ccessori es ..............................................................................
1 I NTRODUCTION The Voyager PDF ™ series of scanners has taken the alr eady proven and reliab le Voyager series to new levels of abilit y. With its introduction, Metrologic’s Voyager PDF ™ series has added the ability to dec ode PDF, a 2D symbology that includes both normal and truncated versi on of this bar code type.
2 S CANNER AND A CCESSORIES B ASI C K IT Part # Description MS9524 or MS9544 Voyager PDF Series Scanner 00-02544 MetroSelect Single-Line Programm ing Guide* 00-02990 Supplemental Programming Guide* 00-02989 MS9524/44 Voyager PD F Series Installation and Us er’s Guide* * Available on the Metrologic website - www.
3 S CANNER AND A CCESSORIES O PTIONAL A CCESSORIES Part # Description 53-53213 USB Power/Communication Cabl e, 3 m (10’) coiled cord, long strain relief, gray 53-53214 USB Power/Communication Cabl e, 5 m (17’) coiled cord, lo ng strain relief, gray MX009-3** MX009 USB Converter Cab le MVC** Metrologic Voltage Converter Cable +12VDC to +5.
4 Figure 1. Figure 2. Figure 3. O PERATIONAL T EST 1. Connect the 10-pin RJ45 male connector into the jack on the Voyager PD F . You will hear a ‘click’ when the connection is made. 2. Connect the L-shaped plug of the power supply into the power jack on the PowerLink cable.
5 I NSTALLING THE S CANNER TO THE H OST S YSTEM MS9524-00/9/11/14/41 and MS9544-00/9/11/14/4 1 1. Turn off the host system. 2. Connect the 10-pin RJ45 male connector into the jack on the Voyager PDF . You will hear a ‘click’ when the connection is made.
6 Figure 5. I NSTALLING THE S CANNER TO THE H OST S YSTEM Keyboard Wedge MS9524-47 and MS9544-47 1. Turn off the PC. 2. Connect the 10-pin RJ45 male connector into the jack on the Voyager PDF . You will hear a ‘click’ when the connection is made. 3.
7 I NSTALLING THE S CANNER T O T HE H OST S YSTEM Stand Alone Keyboard 1. Turn off the host system. 2. Connect the 10-pin RJ45 male connector into the jack on the Voyager PDF . You will hear a ‘click’ when the connection is made. 3. Connect the L-shaped plug of the power supply into the power jack on the PowerLink cable.
8 I NSTALLING THE S CANNER TO THE H OST S YSTEM Integrated Full Speed USB MS9524-40 and MS9544-40 1. Turn off the host system. 2. Connect the 10-pin RJ45 male co nnector of the USB cable into the jack on the Voyager PDF . You will hear a ‘click’ when the connection is made.
9 D ISCONNECTING THE P OWER L INK C ABLE Before removing the cable from the sca nner, Metrologic recomme nds that the power on the host system is off and the power supply has been disc onnected from the PowerLink cable. Figure 8. 1. Locate the small ‘pin-hole’ on the t op of the unit near the bottom of the Voyager logo.
10 H OW TO U SE C ODE G ATE – MS9544 T WO M ODES OF O PERATION • Auto trigger activates the laser • Place the laser line on the bar code • Press the CodeGate button to transmit the data 1 2 3 Figure 10.
11 H OW TO S CAN PDF B AR C ODES Operator Note: PDF-CodeGate is disabled (by d efault) in all MS9544 Voyager PDF units. 1. The auto trigger activates the laser when the bar code is placed in the scanner's IR range. 2. Position the laser line at the top of the code then sweep the beam over and down to the base of the code.
12 S TAND K ITS Free Standing Kits #46-461 28 a. Stand ( MLPN 36-00454) ............................. Qty 1 b. Apron ( MLPN 50-50440 ) ............................. Qty 1 c. Screw, M3 x 6 mm ( MLPN 18-18670 ) ........ Qty 2 d. Washer, #5 x .5 OD ( MLP N 18-18671) .
13 A SSEMBLING THE S T ANDS There are 2 options for assembling the stan d. The first option allows the stand to be self-supporting and moved freel y or placed anywhere on the counterto p. The second option is used if the stand will be bolted/hard-mounted to the countertop.
14 A SSEMBLING THE S T AND (C ONTINUED ) Stand Option 2: Hard-mounted to countertop ( continued ) For use with kits #46-46 128, #46-46351 and MS951 Stand Replacements Step 3 Screw the stand anchor ( MLPN 50-50449 ) onto the base assembly until it sits flush.
15 A SSEMBLING THE S T AND (C ONT .) Wall Mount, Option 1: For Kit #46-46433 or Kit #46-46508 Step 1: Drill two #39 pilot holes 3.00” ap art. Step 2: Attach the Wall Mount Hanger to the wall with the two #8 wood screws provided. Wall Mount, Option 2: Kit #46-46508 Step 1: Attach the Wall Mount Base to the Wall Mount Hanger with the t wo 4.
16 S CANNER P ARTS Description 1 White LED 2 Yellow LED* * This feature is not available on the MS9524 3 CodeGate Button* * This feature is not available on th e MS9524 4 Blue LED 5 Output Window Laser Aperture 6 Cable Connection Detachable PowerLink Ca ble Figure 31.
17 A UDIBLE I NDICATORS When the Voyager PDF is in operation, it provides audib le feedback. These sounds indicate the status of the scanner . Eight settings are availa ble for the tone of the beep (normal, 6 alternate tones and n o tone). To change the tone, refer to Metrologic's programming guide, MLPN 00-02544 or Metr oSet2’s help files.
18 V ISUAL I NDICATO RS The MS9544 has three LED indic ators (blue, white and yell ow) located on the head of the scanner. The MS9524 has t wo LED indicators (blue and white) located on the head of the scanner. When the scanner is on, the flashi ng or stationary activity of the LEDs indicate s the status of the current scan and the scanner.
19 V ISUAL I NDICATO RS ( CONTINUED ) Alternating Flashi ng of Blue and White This indicates the scanner is program mod e. A razzberry tone indicates that an invalid bar co de has been scanned while in this mode .
20 F AILURE M ODES One Razzberry Tone – On Po w er Up or During Scanning This indicates the scanner has experi enced motor or laser failure Three Beeps – On Pow er Up If the scanner beeps 3 times on power up then the non- volatile memory (NovRA M) that holds the scanner configuration has failed.
21 P ROGRAMMING M ODES The MS9524/44 Voyag er PDF Series has 3 modes of programming. ¾ Bar Codes Voyager PDF or Voyager PDF with CodeGate can be configured by scanning the bar codes located in Metrologic's programmi ng guides, MLPN 00-02544 and MLPN 00-02990 or MetroSet2’s help files.
22 P ROGRAMMING M ODES ( CONTINUED ) 4. During programming, the motor and laser turn off. YOU CANNOT SCAN A BAR CODE WHILE IN SERIAL PROGRAM MODE. 5. There is a 20 second windo w between commands. If a 20-second timeout occurs, the scanner will send a [nak] and you must start over.
23 P ROGRAMMING M ODES ( CONTINUED ) EXAMPLE #3: The following example sho ws the events that occur when an invalid bar code is sent. This sample will load the factory default settings an d then set the baud rate to 19200.
24 U PGRADING THE F LASH ROM F IRMWARE The Meteor™ program is a function al component of Metrologic’s new line of Flash- based scanners. This program allo ws the user of a Metrologic scanner to quickly upgrade to a ne w or custom version of software.
25 L ABELS Each scanner has a label on the back of the unit. This label has the model number, date of manufacture, serial number, CE an d caution information. The following is an example of this label: M AINTENANCE Smudges and dirt can interfere with the proper scanni ng of a bar code.
26 D EPTH OF F IELD Figure 33. Minimum Bar Code Element Width ABCD E F GH J K mm .13 .15 - - .19 - .25 .33 .53 - mils 5.2 5.7 - - 7.5 - 10 13 21 - Specifications subject to change without notice.
27 D EPTH OF F IELD Figure 34. PDF417 Minimum Bar Code Element W idth AB mm .25 .38 mils 10 15 Specifications subject to change without notice..
28 IR A CTIVATION Figure 35. Specifications subject to change without notice..
29 A PPLICATIONS AND P ROTOCOLS The model number on each scann er includ es the scanner number and factory default communications protocol. Scanner Version Identifier Communication Protocol(s) -9 OCIA.
30 T ROUBLESHOOTING G UIDE The following guide is for reference purp oses only. Contact a Metrologic representative at 1-800-ID -Metro or 1-800-436 -3876 to preserve the limited warranty terms. All Interfaces MS9524/44 Series Troubleshooting Guide Symptoms Possible Causes Solution No LEDs, beep or laser No power is being supplied to the scanner.
31 T ROUBLESHOOTING G UIDE ( CONTINUED ) Symptoms Possible Causes Solution The unit powers up, but does not scan and/or beep. The bar code symbology trying to be scanned is not enabled. UPC/EAN, Code 39, interleaved 2 of 5, Code 93, Code 128, Codabar and PDF are enabled by def ault.
32 T ROUBLESHOOTING G UIDE ( CONTINUED ) Symptoms Possible Causes Solution The unit beeps at some bar codes and NOT for others of the same bar code symbology. The bar code may have been printed incorrectly. Check if it is a check digit/character/or border problem.
33 T ROUBLESHOOTING G UIDE ( CONTINUED ) Symptoms Possible Causes Solution Alpha characters show as lower case. The computer is in Caps Lock mode . Enable Caps Lock detect setting of the scanner to detect if the PC is operating in Caps Lock. Everything works except for a couple of characters.
34 RS-232 D EMONSTRATION P ROGR AM If an RS-232 scanner is not communicating with your IBM compatible PC, key in the following BASIC program to test that the communication port and scanner are work ing. This program is for demonstration purposes onl y.
35 D ESIGN S PECIFICATIONS D ESIGN S PECIFICATIONS O PER AT IO N AL Light Source: Visible Laser Diode 650 nm ± 10 nm Laser Power: Less than 1 mW (peak) Depth of Scan Field: 0 mm – 200 mm (0” – 8”) f or 0.
36 D ESIGN S PECIFICATIONS D ESIGN S PECIFICATIONS E LECTRICAL Input Voltage: 5.0VDC ± 0.25V Power: Operating = 900 mW (typical) Standby = 325 mW (typical) Current: Operating = 180 mA @ 5VDC (t ypical) Standby = 65 mA @ 5VDC (typical) DC Transformers: Class 2; 5.
37 D EFAULT S ETTINGS Many functions of the scanner can be “programmed” – that is, enabl ed or disabled. The scanner is shipped from the factor y programmed to a set of default conditions. The default parameter of the sca nner has an asterisk (*) in the charts on the following pages.
38 D EFAULT S ETTINGS ( CONTINUED ) PARA METER DEFA ULT OCI A RS-232 LIGHT PEN IBM 46XX KBW USB LASER EMULATION PDF CodeGate Inactive Out-of-Stand * 9 9 9 9 9 9 9 PDF CodeGate Active In-Stand 9 9 9 9 .
39 D EFAULT S ETTINGS ( CONTINUED ) PARA METER DEFA ULT OCI A RS-232 LIGHT PEN IBM 46XX KBW USB LASER EMULATION Same symbol rescan timeout 250 msecs 9 9 9 9 9 9 9 Same symbol rescan timeout 375 msecs .
40 D EFAULT S ETTINGS ( CONTINUED ) PARA METER DEFA ULT OCI A RS-232 LIGHT PEN IBM 46XX KBW USB LASER EMULATIO N Parity Space 9 9 9 Baud Rate 9600 9 8 Data Bits 9 7 Data Bits * 9 Stop Bits 2 9 Transmi.
41 D EFAULT S ETTINGS ( CONTINUED ) PARA METER DEFA ULT OCI A RS-232 LIGHT PEN IBM 46XX KBW USB LASER EMULATIO N Bookland 9 9 as code 39 9 9 9 as code 39 977 (2 digit) Supplemen tal Requirement 9 9 9 .
42 1 10 S CANNER AND C ABLE T ERMINATIONS Scanner Pinout Connections MS9524/44-41 RS-232C and Light Pen Emulation Pin Function 1 Ground 2 RS-232 T ransmit Output 3 RS-232 Rece ive Input 4 RT S Output 5 CT S Input 6 DT R Input/LTPN Source 7 Reserved 8 LT PN Data 9+ 5 V D C The MS9524 and MS9544 scanner interfaces terminate to a 10-pin modular jack.
43 1 10 S CANNER AND C ABLE T ERMINATIONS MS9524/44-9 OCIA Pin Function 1 Ground 2 RS232 Transmit Output 3 RS232 Receive Input 4 RDATA 5 RDATA Return 6 Clock In 7 Clock Out 8 Clock in Return/Clock out.
44 S CANNER AND C ABLE T ERMINATIONS ( CONTINUED ) Cable Connector Configurations (Host End) “Standard” PowerLink Cable 53-53xxx-3 coiled or 54-54xxx-3 straight Pin Function 1 Shield Ground 2 RS-2.
45 S CANNER AND C ABLE T ERMINATIONS ( CONTINUED ) Cable Connector Configuration (Host End) Keyboard Wedge Po werLink Cable 53-53002 or 54-54002 Pin Function 1 Keyboard Clock 2 Keyboard Data 3 No Conn.
46 L IMITED W ARRANTY The MS9524/44 series scanners are manufactured by Metrologic at its Blackwood, New Jersey, USA facility. The MS9524/44 series scanners have a five (5) year limited warranty from the date of manufacture.
47 Notices and Cautions Notice This equipment has been tested and found to comply w ith the limits for a Class B digital device, pursuant to Part 15 o f the FCC rules. These limit s are designed to provide rea sonable protection ag ainst harmful interference in a residential installation.
48 P ATENTS “Patent Information This METROLOGIC product may be covered by one or more of the following US Patents: US Patent No. 4,958,98 4; 5,081,342; 5,260,553; 5,34 0,971; 5,340,973; 5,424,525; 5.
49 Index A AC Input/Ou tlet .................. 5, 6, 7, 8 Accessori es ................................... 2 Adapter .......................................... 2 Approval s .................................... 25 Audible ..............................
50 Index P Parts .............................................. 2 Patent .......................................... 48 PC .............. 5, 8, 24, 29, 32, 33, 35, 42, 44, 45 PDF ............................................. 11 PDF417 .................
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April 2003 Printed in the USA 00 - 02989 A.
An important point after buying a device Metrologic MS9524 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Metrologic MS9524 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Metrologic MS9524 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Metrologic MS9524 you will learn all the available features of the product, as well as information on its operation. The information that you get Metrologic MS9524 will certainly help you make a decision on the purchase.
If you already are a holder of Metrologic MS9524, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Metrologic MS9524.
However, one of the most important roles played by the user manual is to help in solving problems with Metrologic MS9524. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Metrologic MS9524 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center