Instruction/ maintenance manual of the product 1 Meridian Data
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A subsidiary of A lanco Techn ologies, Inc. SecurStor Astra ES Administration Guide Revision: 1.0 Contact Information Excel Meridian Data, Inc. 3220 Commander Dri ve Ste 10 1 Carroll ton, TX 750 06- 2564 Toll Free: (80 0) 995- 1014 Phone: (972 ) 980-7098 Fax: (972 ) 980-03 75 sales@emdstorage.
Copyright ©20 07 This guide and any accompanying software an d firmware are copyrighted. No part s of this publicati on may be r eproduced, st ored on a retri eval system , or t ransmi tted, in an y .
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4 E XCEL M ERIDIAN D ATA Table of Conte nts Chapter 1: Introduct ion to A stra ES ....................................................................... 7 About This Manu al ............................................................................
S ECUR S TOR A STRA ES 5 Cache Poli cy ......................................................................................................... 96 LUN Affini ty .........................................................................................
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S ECUR S TOR A STRA ES 7 Chapter 1: Int rod uct ion t o Ast r a ES This chapter covers the following topics: • About this Manual • Astra ES Overview • Architectural Description • Specifications Thank you for purchasing the SecurStor Astra ES disk array subsyste m from Excel Meridian Data.
8 E XCEL M ERIDIAN D ATA Astra ES Overview Astra ES provides data storage solutions for applications where high performance and dat a protecti on are required. The failure of any single drive will not affect data integrity or acces sibility of the data in a RAID protected logical drive.
S ECUR S TOR A STRA ES 9 Architectural Des cription The Astra ES is a Fibre Channel or Serial Attached SCSI (SAS) host, SAS+SATA disk, subsystem suitable for Direct Attached Storage (DAS), Storage Area Network (SAN), and Expanded Storage. Only hard disk drives from Excel Meridian Data are approved for use in this solution.
10 E XCEL M ERIDIAN D ATA Configurable RAID stripe size: 64 KB, 128 KB, 256 KB, 512 KB, and 1 MB stripe size per logical drive. Background task priority tuning: Adjustment of minimum I/O reserved for server use during all background tasks. Hot spares: Multiple global or dedicated hot-spare drives with revert option.
S ECUR S TOR A STRA ES 11 Warranty and Support W arranty: Fiv e years complete system limited warranty. Contact Excel Meridian Data for details. Support: Email and phone support .
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S ECUR S TOR A STRA ES 13 Chapter 2: Ast ra ES Inst all at ion This chapter covers the following topics: • Unpacking the Astra ES (below) • Mounting in a rack • Installing disk drives • Making.
14 E XCEL M ERIDIAN D ATA Mounting Astra ES in a Rack The subsystem installs in the rack using the supplied mounting rails. Cautions • At least two persons are required to safely lift, place, and attach the Astra ES enclosure into a rack system. • Do not lift or move the Astra ES enclosure by the handles, power supplies or the controller units.
S ECUR S TOR A STRA ES 15 I ns ide of pos t R ac k f ront pos t R ail at t ac hing s c rew (not inc luded) R ail adjus t m ent s c rew R ail R ail at t ac hing s c rew (not inc luded) I ns ide of pos .
16 E XCEL M ERIDIAN D ATA Making Manageme nt and Data Connections For Serial Attached SCSI setup skip to the next section. Fibre Channel Hos t Astra ES models can have one or two RAID controllers.
S ECUR S TOR A STRA ES 17 On the Astra ES controller, connect one of the Fibre Channel data ports to your Fibre Channel switch. To establish the management path: 1. On the Astra ES controller, connect the Management Port to your network switch. 2. Connect the Host PC’s or Server’s standard NIC to your network switch.
18 E XCEL M ERIDIAN D ATA Serial Attached SC SI Host Astra ES models can have one or two RAID controllers. Each controller has an Ethernet (RJ45) Management Port connector that enables you to monitor the Astra ES over your network using the Astra ES Management GUI Software.
S ECUR S TOR A STRA ES 19 Configuring Cascaded Storage Cascaded storage requires: • One SAS HBA card in the Host PC or Server • A network switch • A network interface card (NIC) in the Host PC or Server To establish the data path: 1. On the Astra ES controller, connect a SAS data port or a SAS data/cascade port to your SAS HBA card.
20 E XCEL M ERIDIAN D ATA Connecting the Power Plug the power cords and switch on both power supplies on. When the pow er is switched on, the LEDs on the front of the Astra ES will light up.
S ECUR S TOR A STRA ES 21 Chap ter 3: Ma nag ement wit h As t ra GUI This chapter covers the following topics: • Logging into Astra GUI • Selecting a langua ge • Perusing the interface • Loggi.
22 E XCEL M ERIDIAN D ATA W hether you select a regu lar or a secure connection, your login to Astra GUI and your user password are always secure. 3. W hen the log-in screen (Figur e 1) appears: • Type administrator in the User Name field. • Type admin in the Password field.
S ECUR S TOR A STRA ES 23 Using Tree View Tree View enables you to navigate around all components of the Subsystem, including Fibre Channel or SAS management, network and service management, RAID contr oller, enclosure, physical drives, disk arrays, logical drives, and spare drives.
24 E XCEL M ERIDIAN D ATA Figure 8: Clicking logout in the header bar Clicking Logout brings you back to the Login Screen. After logging out, you must enter your user name and password in order to log in again. Working with the Storage Networ k W hen you log int o Astra Management GUI, you access a specific Astra ES subsystem.
S ECUR S TOR A STRA ES 25 • Viewing and Clearing event logs • Viewing current Background activities • Running Media Patrol • Running PDM • Viewing, Deleting and Scheduling activities • Vie.
26 E XCEL M ERIDIAN D ATA • Severity – Information, W arning, Minor, M ajor, C ritical, and Fatal. The severity level is user-specified. • Time – Time and date of the occurrence • Description – A brief description of the event 3. Click on the link at the top of the column by which you want t o sort the events.
S ECUR S TOR A STRA ES 27 5. In the Save dialog box, name the file, navigate to the folder w here you want to save the log fi le, and click the Save button. Clearing NVRAM Events To clear the NVRAM event log: 1. In Tree View, click the Subsystem icon.
28 E XCEL M ERIDIAN D ATA Running Background Activities To run a background activity from the Background Activities tab: 1. In Tree View, click the Subsystem icon. 2. In Management View, click the Background Activities tab and select one of the fo llowing from the dropdown menu.
S ECUR S TOR A STRA ES 29 3. In the Scheduler dialog box, check the Enable This Schedule box . 4. Select a start time (24-hour clock). 5. Select a Recurrence Pattern. • Daily – Enter the number of days between events. • W eekly – Enter the number of weeks between events and select which days of the week.
30 E XCEL M ERIDIAN D ATA The lock prevents other sessions (including by the same user) from making a configuration change to the controller until the lock expires or a forced unlock is done. You can set the lock to last from one minute to one day. To set the lo ck for this subsystem: 1.
S ECUR S TOR A STRA ES 31 Making User Settings To change settings of other users: 1. Log into Astra GUI as the Administrator or a Super User. 2. Click the Subsystem icon in Tree View. 3. Click the Administrative Tools icon. 4. Click the User Management icon.
32 E XCEL M ERIDIAN D ATA Changing Another User’s Password To change a user’s password: 1. Log into Astra GUI as the Administrator or a Super User. 2. Click the Subsystem icon in Tree View. 3. Click the Administrative Tools icon. 4. Click the User Management icon.
S ECUR S TOR A STRA ES 33 • Maintenance – Allows the user to perform maintenance task s including Rebuilding, PDM, Media Patrol, and Redundancy Check • Power – Allows the user to create (but n.
34 E XCEL M ERIDIAN D ATA To make changes to the Subsystem Management Port settings: 1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon. 3. Click the Network Management icon. 4. Click the Port Configuration link in Management View.
S ECUR S TOR A STRA ES 35 2. Click the Administrative Tools icon. 3. Click the Fibre Channel Management icon. 4. Click the Node tab in Management View.
36 E XCEL M ERIDIAN D ATA Port Setting Information The table below shows the type of attached topology you will achieve based on your connection type and the configured topology you select.
S ECUR S TOR A STRA ES 37 • Transceiver Code – Defines the method to interpret the transceiver type and compatibility options • Serial Encoding – Serial encoding algorithm • Bit Rate – In .
38 E XCEL M ERIDIAN D ATA 2. Click the Administrative Tools icon. 3. Click the SAS Management icon. The port information appears the screen. • Channel ID • Port Type • Link Status • Link Speed.
S ECUR S TOR A STRA ES 39 Adding an Initiator To add an initiator to the Astra ES initiator list: 1. Check the box to the left of the initiator. 2. Click the Add to Initiator List button. Managing Stor age Services Storage services deal with initiators and LUN mapping for Fibre Channel models and for Serial Attached SCSI models.
40 E XCEL M ERIDIAN D ATA Enabling LUN Masking To enable the LUN Masking: 1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon. 3. Click the Storage Services icon. 4. Click the LUN Map tab in Management View. 5. Click the LUN Masking Enabled box.
S ECUR S TOR A STRA ES 41 The Email sends notification messages to users. To modify Email service settings: 1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon. 3. Click the Email Setting link in Management View. 4. Enter the IP address for your SMTP server.
42 E XCEL M ERIDIAN D ATA Starting or Restarting SLP service To start or restart the SLP service, click the Start or Restart button. Managing Web Server Settings Astra ES’s Web Server service connects the Astra GUI to the Astra ES subsystem though your browser.
S ECUR S TOR A STRA ES 43 8. Click OK in the confirmation box to restart the Telnet service with your changes. Changing the Startup Set ting 1. Under Startup Type: • Click on the Automatic option to start the service automatically during system startup.
44 E XCEL M ERIDIAN D ATA 4. Click OK in the confirmation box. Changing the Startup Set ting 1. Under Startup Type: • Click on the Automatic option to start the service automatically during system startup. Recommended. • Click on the Manual option to start the service manually (the service does not start during system startup).
S ECUR S TOR A STRA ES 45 Managing Netsend Settings Astra ES’s Netsend service sends Astra subsystem events in the form of popup messages to your Host PC and other networked PCs. This service is normally Stopped and set to M anual start. To change the Netsend settings: 1.
46 E XCEL M ERIDIAN D ATA The Export action saves a text file a designated folder the Host PC. From there, yo u can import the User Database file to other Astra ES subsystems. To export the User Database file: 1. Click the Subsystem icon in Tree View.
S ECUR S TOR A STRA ES 47 Note The Decryption box is grayed out. Decryption is always enabled. Updating the Firmware This procedure is covered in a later chapter of this manual.
48 E XCEL M ERIDIAN D ATA Shutting Down the Subsystem You can only do part of this function in Astra GUI . Additional action is required, as describe d below. To shutdown the subsystem: 1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon.
S ECUR S TOR A STRA ES 49 The controller information appears under the Information tab in M anagement View. Controller information includes: • Controller ID (1 or 2) • Alias, if assigned • Model, if applicable • Status – OK means normal • Readiness Status – Active or Standby • Locate – Click on the button to locate the controller.
50 E XCEL M ERIDIAN D ATA You can set or adjust the follow ing items: • Alias, if assigned • Coercion, enable or disable • Coercion Method • SMART – Self-Monitoring, Analysis, and Reporting System for physical drives.
S ECUR S TOR A STRA ES 51 6. Click the Submit button. The changes take effect immediately. Clearing an Orphan Watermark An Orphan Watermark condition is the result of a disk drive failure during an NVRAM RAID level migration on a disk array. To clear an Orphan Watermark: 1.
52 E XCEL M ERIDIAN D ATA 1. Click the Subsystem icon in Tree View. 2. Click the Enclosures icon. 3. click the Topology tab in Management View. Enclosure topology refers to the manner in which the dat.
S ECUR S TOR A STRA ES 53 The Enclosure – Battery tab displays information about the cache backup battery (or batteries) in the Astra ES subsystem enclosure. To check the batteries: 1. Click the Subsystem icon in Tree View. 2. Click the Enclosures icon.
54 E XCEL M ERIDIAN D ATA 2. Click the Enclosures icon. 3. Click the Enclosure icon. 4. Click the Buzzer tab in Management View. 5. From the Buzzer tab dropdown menu, select Settings . 6. Check the Buzzer Enabled box . 7. Check the Test Buzzer box. 8.
S ECUR S TOR A STRA ES 55 • Command Queuing (for disk drives that support Command Queuing) • From the DMA Mode dropdown menu, select a DMA mode. For SAS drives, check the boxes to enable: • W rite Cache • Read Look Ahead Cache • Command Queuing (for disk drives that support Command Queuing) • Read Cache 7.
56 E XCEL M ERIDIAN D ATA 7. Type an alias into the Physical Drive Alias field. Maximum of 32 characters. Use letters, numbers, space betw een words, and underscore. An alias is optional. 8. Click the Submit button. Clearing Stale and PFA Conditions The Clear tab only appears when those conditions are present.
S ECUR S TOR A STRA ES 57 2. Click the Enclosures icon. 3. Click the Enclosure icon. 4. Click the Physical Drives icon. 5. Click on a Physical Drive ic on. 6. Click the Force Offline/Online tab in Management View. 7. Click the Submit button. 8. In the confirmation box, type the word confirm in the field provided.
58 E XCEL M ERIDIAN D ATA • Disk Arrays – The number of physical drives in the disk array , their slot numbers , configurable capacity, and the number of logical drives to be created • Logical D.
S ECUR S TOR A STRA ES 59 The Disk Array Advanced Creation option enables you to directly specify all parameters for a new disk array. One logical drive will be made automatically when you create the disk array. If you select less than the total available capacity, you can use the remaining space to create additional logical drives at a later time.
60 E XCEL M ERIDIAN D ATA Note This function does not automatically create a hot spare drive. After the disk array is created, you can create a hot spare dri ve for it. Deleting a Disk Array The Disk Arrays – Delete tab enables you to delete ex isting disk arrays.
S ECUR S TOR A STRA ES 61 Adjustable Items • Alias – Optional. • Media Patrol – Enabled or disabled. • PDM – Enabled or disabled. Managing Disk A rray Settings To modify Disk Array settings: 1. Click the Subsystem icon in Tree View. 2. Click the Disk Arrays icon.
62 E XCEL M ERIDIAN D ATA 15. Review the results. If there is remaining space the disk array, you can create another logical drive, following th e steps above. Each logical drive can have a different set of parameters. 16. Click the Next button when you are done.
S ECUR S TOR A STRA ES 63 6. W hen you are done , click the Next button. 7. Select a new RAID Level, if desired. 8. To expand the disk array's capacity, check the Expand Capacity box. 9. If you checked the Expand Capacity box, enter a number into the Capacity field and select the appropriate unit of measure (MB, GB, TB).
64 E XCEL M ERIDIAN D ATA 1. Click the Subsystem icon in Tree View. 2. Click the Disk Arrays icon. 3. Click the Disk Array icon. 4. Click the Background Activities tab in Management View. 5. From the dropdown menu the Background Activities tab, choose Start PDM .
S ECUR S TOR A STRA ES 65 9. Click the Refresh button in your Browser. The drives appear in their new locations and disk array status display s OK. Managing Logic al Drives Logical drives are made from disk arrays. In the Tree, you can see a graphic repre sentation of the logic al drives that belong to each array.
66 E XCEL M ERIDIAN D ATA 4. Click the Logical Drives icon 5. Click the Logical Drive ic on. To specify an Alias or set the Read and W rite Policies, click the Settings tab. Logical Drive Synchron ization Synchronization is an automatic procedure applied to logical drives w hen they are created.
S ECUR S TOR A STRA ES 67 Caution W hen you initia lize a logical drive, all the data the logical drive w ill be lost. Backup any important data before you initialize a logical drive. Initialize a Logical Drive: 1. Click the Subsystem icon in Tree View.
68 E XCEL M ERIDIAN D ATA 4. Click the Logical Drives icon 5. Click the Logical Drive ic on. 6. Click the Check Table tab in Management View. 7. Click the option for the table you want to see. The default is All tables. If there are entries, they are listed as follows: • Entry Number – A number assigned to each block of entry.
S ECUR S TOR A STRA ES 69 • Fibre Channel – A Fibre Channel initiator name is the W orld Wide Port Name of the devic e and is composed of a series of eight, tw o-dig it hexadecimal numbers. • SAS – A SAS initiator name is the SAS address of the HBA card in the Host PC.
70 E XCEL M ERIDIAN D ATA • There must be an unconfigured physical drive available for selection as a spare drive. • Be sure the unconfigured physical drive has adequate capacity to replace the largest drive in the disk array. To create a spare drive: 1.
S ECUR S TOR A STRA ES 71 3. Click the Spare Drive ico n. 4. Click the Settings tab in Management View. 5. Select a spare type, Global or Dedicated. Global can be used by any disk array. Dedicated can only be used by the assigned di sk arrays 6. To make a revertible spare drive, check the Revertible box.
72 E XCEL M ERIDIAN D ATA Running Spare Check Spare Check verifies the operational status of your spare drives. You can also schedule a Spare Check. To check a spare drive: 1. Click the Subsystem icon in Tree View. 2. Click the Spare Drives icon. 3. Click the Spare Check tab in M anagement View.
S ECUR S TOR A STRA ES 73 Chapter 4: Maintenance This chapter covers the following topics: • Updating the Firmware • Replacing a Power Supply Unit • Replacing a Cooling Fan Blower • Replacing .
74 E XCEL M ERIDIAN D ATA Restarting the Subsystem Warning Do not restart the Astra ES during a firmware upgrade procedure. W ait unti l the upgrade is one and you are prompted to restart. To restart the Astra ES subsystem: 1. Click on the Subsystem icon in Tree View.
S ECUR S TOR A STRA ES 75 Figure 11 : Re placing a Power Supply Replacing a Coolin g Unit Blowe r The blower (scroll fan) in each cooling unit is replaced as an indi vidual part. No tools are re quired for this procedure. Remove and Replace a Blower To replace a blower: 1.
76 E XCEL M ERIDIAN D ATA 5. Grasp the top section near the thumbscrews and lift it off the bottom section. Separate the cooling unit section to access the blower. 6. Loos en t he t hum bs c rew s Figure 14 : T humbscrews on blower 7. Removing the top from the cooling unit 6.
S ECUR S TOR A STRA ES 77 Replacing a Cache Battery The cache battery is located inside the Cooling Unit. The battery is replaced as an individual part. Cautions • Try reconditioning the battery before you replace it. • The battery assembly is replaced as a unit.
78 E XCEL M ERIDIAN D ATA 6. Detach the connector on the circuit board. Do not detach any other connectors. 7. Lift the battery assembly out of the cooling unit. 8. Place a new battery assembly into the cooling unit. 9. Attach the connector on the circuit board.
S ECUR S TOR A STRA ES 79 2. Gently press the handle in and upward until it locks. 3. Connect the Fibre Channel or SAS cables, management, serial, and power cables. Single Controller Subsy stem Removing the old con troller To remove the RAID Controller on a single -controller subsystem: 2.
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S ECUR S TOR A STRA ES 81 Chapter 5: T ec hnol ogy Backgr ound This chapter covers the following topics: • Introduction to RAID (below) • Choosing a RAID Level • Choosing a Stripe Size • Choos.
82 E XCEL M ERIDIAN D ATA RAID 0 – Stripe W hen a disk array i s striped, the read and write blocks of data are interleaved between the sectors of multiple drives. Performance is increased, since th e workload is balanced between drives or ―members‖ that form the disk array.
S ECUR S TOR A STRA ES 83 RAID 1 – Mirror W hen a disk array i s mirrored, identical data is written to a pair of drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the w orkload is distributed in the most efficient manner.
84 E XCEL M ERIDIAN D ATA RAID 1E – Enhanced Mirror RAID 1E offers the security of mirrored data provided by RAID 1 plus the added capacity of more than tw o disk drives. It also offers overall increased read/write performance plus the flexibility of using an odd number of disk drives.
S ECUR S TOR A STRA ES 85 RAID 5 – Block and Parity Stripe RAID 5 organizes block data and parity data across the physical drives. Generally, RAID Lev el 5 tends to exhibit lower random write performance due to the heavy w orkload of parity recalculation for each I/O.
86 E XCEL M ERIDIAN D ATA RAID 6 – Block and Double Parity Stripe RAID level 6 stores dual parity data is rotated across the physical drives along w ith the bl ock data. A RAID 6 disk array can continue to accept I/O requests when any two physical drives fail.
S ECUR S TOR A STRA ES 87 RAID 10 – Mirror + Stripe Mirroring/striping combines both of the previous RAID 1 and RAID 0 disk array types. RAID 10 is similar though not identical to RAID 0+1. RAID 10 can increase performance by reading and writing data in parallel while protecting data with duplication.
88 E XCEL M ERIDIAN D ATA RAID 50 – Striping of Distributed Parity RAID 50 combines both RAID 5 and RAID 0 features. Data is striped across disks as in RAID 0, and it uses distributed parity as in RAID 5. RAID 50 provides data reliability, good overall performance and supports larger volume sizes.
S ECUR S TOR A STRA ES 89 RAID 50 Array No. of Drives No. of Axles Drives per Axle 6 2 3,3 7 2 3,4 8 2 4,4 9 2 4,5 3 3,3,3 10 2 5,5 3 3,3,4 11 2 5,6 3 3,4,4 12 2 6,6 3 4,4,4 4 3,3,3,3 13 2 6,7 3 4,4,5.
90 E XCEL M ERIDIAN D ATA RAID 60 – Striping of Double Parity RAID 60 combines both RAID 6 and RAID 0 features. Data is striped across disks as in RAID 0, and it uses double distributed parity as in RAID 6. RAID 60 provides data reliability, good overall performance and supports larger volume sizes.
S ECUR S TOR A STRA ES 91 RAID 60 Array No. of Drives No. of Axles Drives per Axle 8 2 4,4 9 2 4,5 10 2 5,5 11 2 5,6 12 2 6,6 3 4,4,4 13 2 6,7 3 4,4,5 14 2 7,7 3 4,5,5 15 2 7,8 3 5,5,5 16 2 8,8 3 5,5,.
92 E XCEL M ERIDIAN D ATA Choosing a RAID Le vel There are several issues to consider when choosing the RAID Level for your Astra ES disk array. The following discussion summarizes some advantages, disadvantages, and applications for each choice.
S ECUR S TOR A STRA ES 93 RAID 1E Advantages Disadvantages Implemented as a mirrored disk array whose segments are RAID 0 disk arrays High I/O rates are achieved thanks to multiple stripe segments Can.
94 E XCEL M ERIDIAN D ATA RAID 10 Advantages Disadvantages Implemented as a mirrored disk array whose segments are RAID 0 disk arrays High I/O rates are achieved thanks to multiple stripe segments Ver.
S ECUR S TOR A STRA ES 95 Choosing Stripe Size Stripe Size, also called ―Stripe Block Size‖, refers to the size of the data blocks written to, and read from, the physical drives.
96 E XCEL M ERIDIAN D ATA • Back up your data, then delete your ex isting logical drive and create a new one with a larger sector size. Cache Policy As it is used with Astra ES, the term cache refers to any of several kinds of high-speed, volatile memory that hold data moving from your computer to the physical drives or vice-versa.
S ECUR S TOR A STRA ES 97 To use LUN Affinity you must: • Have two controllers in the subsystem • Enable LUN Affinity under controller settings. Disk Array Creation W hen you cre ate a logical dri.
98 E XCEL M ERIDIAN D ATA Capacity Coercion also affects a replacement drive used in a disk array. Normally, w hen an physical drive fail s , the replacement drive must be the same capacity or larger.
S ECUR S TOR A STRA ES 99 RAID Level Migr ation To migrate a disk array is to do one or both: • Change its RAID level • Increase the number of disk drives (sometimes called Ex pansio n) Migration takes place on an existing Functional disk array w ithout disturbing the existing data.
100 E XCEL M ERIDIAN D ATA RAID 0 • • RAID 1 RAID 50 • • RAID 10 • RAID 5 • • RAID 1E • RAID 0 • • • RAID 0 RAID 50 • • RAID 10 • • RAID 5 • RAID 1E • • RAID 1 • .
S ECUR S TOR A STRA ES 101 You can also run Media Patrol on a disk array. Predictive Da ta Migration (PDM) Predictive Data Migration (PDM) is the migration of data from the suspect disk drive to a spare disk drive, similar to Rebuilding a Logical Drive.
102 E XCEL M ERIDIAN D ATA Following is an example to explain the Transition function. In the example above, there is a four-drive RAID 5 disk array and a global spare drive. Physical drives 1, 2, 3, and 4 belong to the disk array. Physical drive 5 remains unconfigured.
S ECUR S TOR A STRA ES 103 Automatic T ransition At this juncture, you would replace the failed drive in slot 3 w ith a new one of the same or greater capacity.
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S ECUR S TOR A STRA ES 105 Chapter 6: T roubl eshoot ing This chapter covers the following topics: • Beep Tones • LEDs Display • Astra Web GUI reports a problem • Event Notification Responses .
106 E XCEL M ERIDIAN D ATA Pow er R AI D C ont rol ler 2 Ac t iv it y F R U St at us Logic al D riv e St at us R AI D C ont rol ler 1 Ac t iv it y C ont roller H e art beat Figure 29 : F ront panel LE.
S ECUR S TOR A STRA ES 107 Drive Status Indicators There are two LEDs on each Drive Carrier. They report the presence of power and a disk drive, and the current condition of the drive. The Astra ES spins up the disk drives sequentially in order to equalize pow er draw during start -up.
108 E XCEL M ERIDIAN D ATA St at us LED D irt y C ac he LED Figure 30 : As tra ES FC (Fibre Channel) controller, rear view St at us LED D irt y C ac he LED Figure 31 : As tra ES SAS (Serial Attached S.
S ECUR S TOR A STRA ES 109 Figure 32 : Example of Yellow (!’s) and Red (X’s) in Tree View of Web GUI • Displays yellow !s red Xs in Tree View. • Sends email messages, per your configuration. • Displays popup messages, per your configuration.
110 E XCEL M ERIDIAN D ATA Ev ent Notificatio n Response W hen you se lect Event Notification, Astra ES sends popup and/or email messages regarding its status. The messages you see depend on your notification selection and w hat is currently happening in the Astra ES.
S ECUR S TOR A STRA ES 111 Reported Event Corrective Action Blowers Blowers have started Normal. Blowers have stopped Verify that the cooling unit is properly installed. If the blower still does not turn, replace the blowers. Blower speed is increased Check the Astra ES for overheating.
112 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Controller The controller parameter(s) changed by user The user successfully change controller settings. The controller has new crash information Check the event logs. Controller temperature is above the threshold/warning threshold The Astra ES controller is overheating.
S ECUR S TOR A STRA ES 113 Reported Event Corrective Action Drive Interface Controller Drive-interface controller found Normal. Drive-interface controller is NOT found Restart the Astra ES. If this message appears repeatedly, contact Technical Support.
114 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Event Log Event logging is enabled Event logging has been successfully enabled. Event logging is disabled Event logging has been disabled. Event log buffer is cleared in RAM The event log was cleared.
S ECUR S TOR A STRA ES 1 15 Reported Event Corrective Action Host Interface Controller Host-interface controller has detected bus reset The initiator sent a reset command. If this message appears repeatedly, contact Technical Support. Host-interface controller has encount ered an unrecoverable error Restart the Astra ES .
116 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Logical Drive Logical drive initialization has started Result of user action. Normal. Logical drive initialization has completed Logical drive is ready to use.
S ECUR S TOR A STRA ES 117 Reported Event Corrective Action Media Patrol Media patrol is started Result of settings or user action. Normal. Media patrol is completed Normal. Media patrol is paused Media patrol paused because of user intervention, schedule or a higher priority background activity.
118 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Online Capacity Expansion Online capacity expansion has started Result of settings or user action. Normal. Online capacity expansion has completed Normal. Online capacity expansion has paused Expansion paused because of user intervention, schedule or higher priority background activity.
S ECUR S TOR A STRA ES 119 Reported Event Corrective Action PDM PDM is started Result of settings or user action. Normal. PDM is completed Normal. PDM is paused PDM paused because of user intervention, schedule or a higher priority background activity.
120 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Ph y sical Disk Physical disk is marked online Disk drive restored to normal operation. Physical disk is marked online Disk drive removed from service due to errors. If necessary, try to force the disk online.
S ECUR S TOR A STRA ES 121 A configured dead physical drive has been inserted The disk drive inserted into the Astra ES was marked as dead and will not work on the Astra ES. Replace the disk drive. A physical drive page 0/1 settings have been changed Result of settings or user action.
122 E XCEL M ERIDIAN D ATA Reported Event Corrective Action PSU (Power Supply Units) PSU is not inserted/has been removed A power supply unit is missing from the Astra ES . Reinstall the power supply unit. PSU is off A power supply unit is present but turned off.
S ECUR S TOR A STRA ES 123 Reported Event Corrective Action PSU Fans PSU fan has turned on. Normal. PSU fan has turned off. Verify that the power supply is turned on. If the fan still does not turn, replace the power supply. PSU fan speed increased. Check the Astra ES for overheating.
124 E XCEL M ERIDIAN D ATA Reported Event Corrective Action RAID Level Migration RAID Level migration is started Result of settings or user action. Normal. RAID Level migration is completed Normal. RAID Level migration is paused Migration paused because of user intervention, schedule or a higher priority background activity.
S ECUR S TOR A STRA ES 125 Reported Event Corrective Action Rebuild Rebuild is started Result of settings or user action. Normal. Rebuild is completed Normal. Rebuild is paused Rebuild paused because of user intervention, schedule or a higher priority background activity.
126 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Redundancy Check Redundancy Check is started Redundancy Check has started manually or by schedule.
S ECUR S TOR A STRA ES 127 Reported Event Corrective Action Spare Check Spare check started on the given spare drive Result of settings or user action.
128 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Stripe Level Migration Stripe Level migration is started Result of settings or user action. Normal. Stripe Level migration is completed Normal. Stripe Level migration is paused Migration paused because of user intervention, schedule or a higher priority background activity.
S ECUR S TOR A STRA ES 129 Reported Event Corrective Action Synchronization Synchronization is started Result of settings or user action. Normal. Synchronization is completed Normal. Synchronization is paused Synchronization paused because of user intervention, schedule or higher priority background activity.
130 E XCEL M ERIDIAN D ATA Reported Event Corrective Action Transition Transition is started Result of settings or user action. Normal. Transition is completed Normal. Transition is paused Transition paused because of user intervention, schedule or a higher priority background activity.
S ECUR S TOR A STRA ES 131 Warning Take no further corrective action until you have consulted with Technical Support. A non-fault tolerant disk array — RAID 0 — goes offline when a disk drive is removed or fails. Since the disk array is not fault tolerant, the data stored in the disk array is no longer accessible.
132 E XCEL M ERIDIAN D ATA During rebuilding, you can still read and write data to the logi cal drive. However, fault tolerance is lost until the Disk Array returns to OK (not-rebuilding) status.
S ECUR S TOR A STRA ES 133 Physical Drive Failed W hen physi cal drive status shows failed , the physical drive cannot be repaired. You must replace the failed drive. Physical Drive Fails durin g Migration Astra ES has two methods for migrating a disk array: • DDF – The default setting.
134 E XCEL M ERIDIAN D ATA Enclosure Problem s Astra Web GUI displays yellow !s red Xs in Tree View to identify components that need attention. Wh en a y ellow ! appears over a Subsystem in Tree View, click on the Enclosure icon. The Enclosure screen will display (below).
S ECUR S TOR A STRA ES 135 Power Supplies Astra ES are equipped with redundant power supplies. The advantage of dual power supplies is that, should one fail, the other will continue powering the subsystem until the faulty one can be replaced. Astra ES is capable of operating on a single power supply.
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S ECUR S TOR A STRA ES 137 Append ix A: SNMP MIB Fil es The appendix covers the following topics: • SNMP MIB files SNMP MIB F iles These fi les are available upon request from EMD Support. Contact EMD Support via the web @ www.emdstorage.com/support , or telephone 972- 980 -7098 and hit option 2.
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S ECUR S TOR A STRA ES 139 Append ix B: Ad d ing a Second Cont roll er If your Astra ES subsystem shipped with one controller, you can add a second controller.
An important point after buying a device Meridian Data 1 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Meridian Data 1 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Meridian Data 1 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Meridian Data 1 you will learn all the available features of the product, as well as information on its operation. The information that you get Meridian Data 1 will certainly help you make a decision on the purchase.
If you already are a holder of Meridian Data 1, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Meridian Data 1.
However, one of the most important roles played by the user manual is to help in solving problems with Meridian Data 1. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Meridian Data 1 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
