Instruction/ maintenance manual of the product SG19LD LOREX Technology
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Copyright © 2008 Lorex Technology Inc. MODEL: SG19LD – SG17LD Series Setting Up Remote Viewing on the L20WD800 Series Combo DVR/ Monitor System Network Setup www.
Setting up Remot e Vi ewing 2 Setting up Remote Viewing Setting up the Remote Viewing Feature requir es several st eps. Networking skills are required to correctly configure the remote viewing functio ns. What do you ne ed? • The LCD/DVR System. • A PC with the inst alled with the Lorex Client 2.
Network Checklist 3 Network Checklist The following ch ecklist is provided to assist y ou in confirming that all st eps have been successfully performed du ring Network Setup. Use this checklist in conjun ction with the detailed steps outlined on th e following pages, tickin g off each option as you complete it.
Network Checklist 4 □ 5. I have enabled PORT FORWARDING on my Router for: □ Port 80 □ Port 6100 NOTE : Each Router is different, theref ore the port forwarding set tings will vary by model. Please visit us on the web at http ://www.lorex cctv.com/support for assistance with several of the most common router types.
System - IP & MAC Address 5 System - IP & MAC Address The IP & MAC Addresses are necessary for DDNS Setup (for remote access to the S ystem). To Locate the System information, Press the ENTER button on the Front Pa nel while viewing t he Cameras.
Network - Router Port Forwar ding 6 Network - Router Port Forwarding You will need to en able port forwarding on your Rout er to allow for external communications with your System for ports: • TCP/I.
Network - Router Port Forwarding 7 Web - Finding Your Exte rnal IP Address You will need to have your Ext ernal IP address to set up your DDNS account. One of the fastest ways to find this in formation is to use a 3rd Party website su ch as http://www.
Network - Setting Up Your DDNS Account 8 Network - Setting Up Your DDNS Account Lorex offers a free DDNS service for use wi th your System. A DDNS account all ows you to set up a web site address that points back to your Local Network. T he following out lines how to set up your free DNS account.
Network - Setting Up Your DDNS Account 9 5. Click the Create New Account link at the bottom of the form to submit yo ur request. 6. Your Account information will be sent to you at the E-mail Address you used in Step 3 . You will need t his information f or remote access to your System.
Network - Setting Up Your DDNS Account 10 There are two ways to fi nd your DDNS Configuratio n information at a la ter date. Option #1: Review the Email sent to you by Lorex: Dear A, Thank you for activating your free Dynamic DNS account for you r Lorex DVR Combo.
Network - Setting Up Your DDNS Account 11 Option #2: Log into th e Lorex DDNS Website at http://ddns.strategicvi sta.net and enter your Username and Password.
System - DDNS SETUP 12 System - DDNS SETUP Once the DDNS settings have been configured online, the informat ion must be entered on the System to allow for remote connecti on vi a the Lorex Client 2.0 Software (or through Internet Explorer): 1. Access the Main Menu Setup screens, and navigate to the SYS TEM option.
Lorex Client 2.0 Software - Connection Manager 13 Lorex Client 2.0 Softwa re - Connection Manager The Connection Mana ger contains the set up information to allo w the user to remotely connect to the Syste m.
Lorex Client 2.0 Soft ware - Connection Manager 14 Adding a Site (Individua l Unit Configuration) NOTE : When entering t he information for the IP / DOMAIN NAME : • If you are connecting fr om within your ne twork (i.e. The System and your PC are both inside your house) , you only need to enter the IP address of the System into the software (i.
Lorex Client 2.0 Software - Remote Connection 15 Lorex Client 2.0 Softwa re - Remote Connection Once the site setup profile has been created, a connection can then be made to the System:.
Network Troubleshooting Tree 16 Network Troubleshooting Tree Use the following tr ee to assist you with troubleshootin g your network setup. Step #1 - I have conne cted my System to my Router. When I press the ENTER button on my System, my IP is … Similar to 192.
Network Troubleshooting Tree 17 Step #4 – My Network Setup is: One Router connected to the Modem Proceed to Port Forwarding for you r Model of Router. We ha ve walkthroughs for several models. If your model is not listed, please ref er to your Router Manual or Support, or visit http://www.
Network Troubleshooting Tree 18 Step #6 – I have enter ed the Settings on my System and pressed the “DDNS STATUS” button You have received a SUCCESS message Your system should be connected to the remote DDNS server now. You have received a FAILED message Your system is not communicating with the remote DDNS Server.
Troubleshooting Steps 19 Troubleshooting Steps We have included troubleshooting steps for the most common issues with each step of the Network Troubleshootin g Tree. Please try all the steps list ed below before calling for support. Step #1 – My IP i s 127.
Troubleshooti ng Steps 20 Step #3 – My Internet Modem i s A High Spe ed Cable or DSL Mod em which *IS* a dual Modem/Router • Your modem may be a model Slipstream, We stTel, Netopia, ActionTec, 2Wire, S MC or another model of dual Router/Modem.
Glossary 21 Glossary Below is a glossary of terms commonl y used throughout this docume nt. • DDNS – Dy namic Domain Name System. A Domain Name System assigns a na me to an IP Address – for exampl e, www.google.com has an IP address of 64.223.167.
Glossary 22 It ’s all on t he web Pro d u c t In fo r m a tio n U s er Ma nu al s Qu i c k Sta r t Gu id es Sp e c ific a t io n Sh e et s So f t w ar e U pg r ad es Fi r m w a r e U pg r ad es Lo re x Te c h no lo gy I nc . VI SI T w w w . lo rexcc t v.
An important point after buying a device LOREX Technology SG19LD (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought LOREX Technology SG19LD yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data LOREX Technology SG19LD - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, LOREX Technology SG19LD you will learn all the available features of the product, as well as information on its operation. The information that you get LOREX Technology SG19LD will certainly help you make a decision on the purchase.
If you already are a holder of LOREX Technology SG19LD, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LOREX Technology SG19LD.
However, one of the most important roles played by the user manual is to help in solving problems with LOREX Technology SG19LD. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LOREX Technology SG19LD along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
