Instruction/ maintenance manual of the product SC21FD3044 LOREX Technology
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DVR FAQ GUIDE Frequently Aske d Questions English Version 1.0 21” FLAT SCREEN CRT/DVR COMBO SC21FD3044-161 Copyright © 2006 LOREX Technology Inc..
FAQ Guide Overview 2 FAQ Guide Overview The following questions are addressed in th is FAQ Guide. 1. What is the correct order for conne cting the SC21FD3044-161 System t o the Router? 2. How many users can be connected to the sy stem at the same time with Remote Access? 3.
FAQ Guide Overview 3 1. Connecting the SC21FD3044- 161 System to the Router What is the correct order for connecting the SC21FD304 4-161 System to the Router? The SC21FD3044-161 System MUST be con nected to the Router before the System is powere d on.
FAQ Guide Overview 4 2. Number of Concurrent Users How many users can be connected to the system at the same time with Remote Access? Only 2 users may be connected at the same time. For remote access, only th e ADMIN (HOST) and one GUEST can be logged in at the same time.
FAQ Guide Overview 5 3. PC Hardware / Software Requirements What PC Hardware and Software are need ed to run the NetViewer applicatio n? To install and use the NetViewer Applicatio n, we recommend the following: Operating System Windows 2000 Windows XP Home Edition Windows XP Professional Processor .
FAQ Guide Overview 6 4. Setting Up Your DDNS Account How do I set up my DDNS account at http://DDNS.strategicvista.net ? Sentinel CCTV offers a free DDNS se rver for use with your System. 3. Complete the Account Information fields with your personal information 1.
FAQ Guide Overview 7 4. Complete the System Information fields as follows: 5. Click the Create New Account link at the bottom of the form to submit your request. 6. Your Account information will be sent to you at the E-mail Address you used in Step 3 .
FAQ Guide Overview 8 5. Adding DDNS Inform ation to the System How do I enter my DDNS info rmation on the System? 4. Once the DDNS Settings have been entere d, the DDNS Status message will change to indicate the connection status: The “ 0,5: Update Successful” status message indicates a successful setup proce dure.
FAQ Guide Overview 9 6. Router Port Forwarding How do I enable Port Forwarding on my Router? You will need to enable port forwarding on your Rout er to allow fo r external communications with your Observation System.
10 7 . Can I view 8 live Cameras at the same time? Is there a way to view all 8 cameras at the sa me time? You cannot view all 8 cameras on one scree n , even though you can view 4 live chan nels and 4 playback channels at the same time, this unit only supports live view on 4 channels at a time.
11 11 . Which Router Ports do I need to forward? I would like to set up remote viewing for my un it - which ports do I nee d to forward on my Router? You have to forward all the ports for remote viewing to work. One port is used for video, another for audio, etc.
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An important point after buying a device LOREX Technology SC21FD3044 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of LOREX Technology SC21FD3044, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LOREX Technology SC21FD3044.
However, one of the most important roles played by the user manual is to help in solving problems with LOREX Technology SC21FD3044. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LOREX Technology SC21FD3044 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center