Instruction/ maintenance manual of the product RTP300 Linksys
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A Division of Cisco Systems, Inc . ® Model No . with 2 Phone Ports Br oadband Router R TP300 Installation and T roubleshooting Guide Voice.
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Broadband Router with 2 Phone Ports Copyright and T r ademarks Specificat ions are subject t o change without notice. Linksys is a registered trademar k or trademark o f Cisco Systems, Inc . and/or its affiliates in the U.S. and certain other countries.
Broadband Router with 2 Phone Ports.
Broadband Router with 2 Phone Ports Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 2 Chapter 2: Networking Basics 5 An Introduction to Local Area Networks 5 The Use of I.
Broadband Router with 2 Phone Ports.
Broadband Router with 2 Phone Ports List of Figures Figure 3-1: Back Panel 7 Figure 3-2: Front Panel 8 Figure 4-1: Connect the Modem 9 Figure 4-2: Connect a PC 9 Figure 4-3: Connect the Power 10 Figur.
Broadband Router with 2 Phone Ports.
Broadband Router with 2 Phone Ports 1 Chapter 1: Introduction Welcome Chapter 1: Introduction W elcome Thank you for choosing the Broadband Router with 2 Phone Po rts. This Router will allow your computers to share a high-speed Internet connection as we ll as resources, including files and pr inters.
Broadband Router with 2 Phone Ports 2 Chapter 1: Introduction What’s in this Guide? use the instructions in this Installation and T r oubleshoot ing Guide to help you. These instructions sho uld be all you need to get the most out of the Router . What’ s in this Guide? This guide covers the basic steps for setting up a networ k with a router .
Broadband Router with 2 Phone Ports 3 Chapter 1: Introduction What’s in this Gu ide? • Appendix B: Finding the MAC Address and IP Address for Y o ur Ethernet Adapter This appendix instructs you on how to find the MAC address or Ethernet address of your PC’ s Ethernet network adapte r .
Broadband Router with 2 Phone Ports 4 Chapter 1: Introduction What’s in this Guide?.
Broadband Router with 2 Phone Ports 5 Chapter 2: Networking Basics An Introduction to Local Area Networks Chapter 2: Networking Basics An Introduction to Local Area Networks Simply put, a router is a network device that connects two networks to gether .
Broadband Router with 2 Phone Ports 6 Chapter 2: Networking Basics The Use of IP Ad d resses If you use the Router to share your cable or DSL Internet connection, contact your IS P to find out if they have assigned a static IP address to your account.
Broadband Router with 2 Phone Ports 7 Chapter 3: Getting to Know the Router The Back Panel Chapter 3: Getting to Know the Router The Back P anel The Router’ s ports and the Reset button are located on the back panel of the Router . Internet This Internet port connects to your cable or DSL modem.
Broadband Router with 2 Phone Ports 8 Chapter 3: Getting to Know the Router The Front Panel The Front P anel The Router’s LEDs, which inform you about network activities, are located on the front panel. POWER Blue/Red. The POWER LED lights up blue when the Router is powered on.
Broadband Router with 2 Phone Ports 9 Chapter 4: Connecting the Router Overview Chapter 4: Connecting the Router Overview This chapter includes two sets of instructions. If the Broadband Router with 2 Phone Ports w ill be the only router in your network, follow the instruc tions in “Connecting the Router to Y our Broadba nd Modem.
Broadband Router with 2 Phone Ports 10 Chapter 4: Connecting the Router Connecting the Router to Your Broadband Modem 4. Power on the broadband modem. 5. Connect the included power adapter to the Ro uter’ s Power port, and then plug the power adapter into an electrical outlet.
Broadband Router with 2 Phone Ports 11 Chapter 4: Connecting the Router Connecting the Router to Your Existing Router Connecting the Router to Y our Existing Router Linksys recommends that you replace your existing router with the Broadband Router with 2 Phone Ports.
Broadband Router with 2 Phone Ports 12 Chapter 4: Connecting the Router Connecting the Router to Your Existing Router T o connect the Broadband Router with 2 Phone Po rts to your existing router , follow these instructions: 1. Connect an Ethernet cable to the Inter net port on the back of the Broadband Router with 2 Phone Ports.
Broadband Router with 2 Phone Ports 13 Chapter 4: Connecting the Router Placement Options Placement Options There are three ways to place the Router . The first way is to place it horizontally on a surface , so it sits on its four rubber feet. The second way is to stand the Router vertically on a surface (this uses an optional stand) .
Broadband Router with 2 Phone Ports 14 Chapter 4: Connecting the Router Placement Options Wall-Mount Option The Router has four wall-mount slots on its botto m panel. The distance between two adjacent slots is 62 mm (2.44 inches). Before you begin, make sure you have four screws that are size #4—this indicates a diameter measurement of 0.
Broadband Router with 2 Phone Ports 15 Chapter 5: Configuring the Router Overview Chapter 5: Configuring the Router Overview Linksys recommends using the Setup CD-ROM for first-time in stallation of the Ro uter . If you do not wish to run the Setup Wizard on the Setup CD-ROM, then you can use the Web-based Utility to configure the Router .
Broadband Router with 2 Phone Ports 16 Chapter 5: Configuring the R outer Overview Setup • Basic Setup. Enter the Internet co nnectio n and network settings on this screen. • DDNS. Enable the Router’ s Dynamic Domain Na me System ( DDNS) feature on this screen.
Broadband Router with 2 Phone Ports 17 Chapter 5: Configuring the Router Overview Applications & Gaming • Port Range Forwarding. Set up public ser vices or other specia lized Internet applicat ions on your network. • Port T riggering. T o set up triggered ranges and forwar ded ranges for Internet applications, click this tab .
Broadband Router with 2 Phone Ports 18 Chapter 5: Configuring the R outer How to Access the Web-based Utility Voi ce Access to the Voice tab is rest ricted by your Internet phone service provid er .
Broadband Router with 2 Phone Ports 19 Chapter 5: Configuring the Router The Setup Tab - Basic Setup The Setup T ab - Basic Setup The Basic Setup screen is the first screen you see when you access the W eb-based Utility . Internet Setup The Internet Setup section configures the Router for your Internet conne ction type .
Broadband Router with 2 Phone Ports 20 Chapter 5: Configuring the R outer The Setup Tab - Basic Setup Static IP If you are required to use a permanent IP address, then select Static IP . IP Address . This is the IP address that the Router has, when seen from the Internet.
Broadband Router with 2 Phone Ports 21 Chapter 5: Configuring the Router The Setup Tab - Basic Setup button. If you want your Internet connection to remain on at all times, enter 0 in the Idle Timeout field. Otherwise , enter the number of minutes you w ant to have elapsed before your Internet access disconnects.
Broadband Router with 2 Phone Ports 22 Chapter 5: Configuring the R outer The Setup Tab - Basic Setup Router IP The values for the Router’s Local IP Address and Subnet Mask are shown here . I n most cases, keeping the default values will work. Local IP Address .
Broadband Router with 2 Phone Ports 23 Chapter 5: Configuring the Router The Setup Tab - DDNS Client Lease Time . The Client Lease Time is the amount of time a network user will be allowed connection to the Router with their current dynamic IP a ddress.
Broadband Router with 2 Phone Ports 24 Chapter 5: Configuring the R outer The Setup Tab - DDNS DynDNS .org User Name, P asswor d, and Host Name . Enter the User Name , Password, and Host Name of the account you set up with DynDNS.or g. Internet IP Address .
Broadband Router with 2 Phone Ports 25 Chapter 5: Configuring the Router The Setup Tab - MAC Address Clone The Setup T ab - MAC Addr ess Clone A MAC address is a 12-digit code assigne d to a unique piece of hardw are f or identifi cation, lik e a social s ecurity number .
Broadband Router with 2 Phone Ports 26 Chapter 5: Configuring the R outer The Setup Tab - Advanced Routin g The Setup T ab - Advanced Routing The Advanced Routing screen allows you to configure the firewall , Network Address T ranslation (NA T), dynamic routing, and static routing settings.
Broadband Router with 2 Phone Ports 27 Chapter 5: Configuring the Router The Setup Tab - Advanced Routing Subnet Mask . The Subnet Mask determines which portion of a Destination IP address is the network portion, and which portion is the host portion.
Broadband Router with 2 Phone Ports 28 Chapter 5: Configuring the R outer The Security Tab - Firewall The Security T ab - Firewall When you click the Security tab , you will see the Firew all screen. Y ou can use this screen to enable a variety of web filters, which will enhance the firewall protecting your network.
Broadband Router with 2 Phone Ports 29 Chapter 5: Configuring the Router The Security Tab - VPN Passthrough The Security T ab - VPN P assthrough The VPN Passthr o ug h screen allows y ou to allow VPN tunnels us ing IPSec , PPPoE, or PPTP protocols to pass through the Router .
Broadband Router with 2 Phone Ports 30 Chapter 5: Configuring the R outer The Access Restrictions Tab - Filter The Access Restrictions T ab - Filter Filters can block specific inte rnal users from accessi ng the Inter net, anonymous Internet requests, and/or multicasting.
Broadband Router with 2 Phone Ports 31 Chapter 5: Configuring the Router The Access Restrictions Tab - Filter Block W AN Requests Use these features to enhance your netw ork’ s secu rity and filter multicasting.
Broadband Router with 2 Phone Ports 32 Chapter 5: Configuring the R outer The Access Restrictions Ta b - Device Access Control The Access Restrictions T ab - Device Access Control Use this screen to control local and remote access to the Router’s management po rts via different se rvices.
Broadband Router with 2 Phone Ports 33 Chapter 5: Configuring the Router The Applications & Gaming Ta b - Port Range Forwarding The Applications & Gaming T ab - P ort Range Forwarding When you click the Applications & Gaming tab, you will see the Port Range Forwar ding screen.
Broadband Router with 2 Phone Ports 34 Chapter 5: Configuring the R outer The Applications & Gaming Tab - Port Triggering Enable . Check the Enable box to enable the services you have define d. Port Range Forwarding will not function if the Enabled button is left unchecked.
Broadband Router with 2 Phone Ports 35 Chapter 5: Configuring the Router The Applications & Gaming Tab - Port Triggering Forwarded Range For each application, list the forwarded port number range . Check with the Internet application documentation for the port number(s) needed.
Broadband Router with 2 Phone Ports 36 Chapter 5: Configuring the R outer The Applications & Gaming Tab - DMZ The Applications & Gaming T ab - DMZ The DMZ screen allows one local user to be exposed to the Internet for use of a special -purpose service such a s Internet gaming and videoconferencing.
Broadband Router with 2 Phone Ports 37 Chapter 5: Configuring the Router The Applications & Gaming Tab - QoS The Applications & Gaming T ab - QoS Quality of Ser vice (QoS) ensures better ser v.
Broadband Router with 2 Phone Ports 38 Chapter 5: Configuring the R outer The Applications & Gaming Tab - QoS T o create a rule , follow these instructions: 1. Click the Add button located below the table of rules. 2. A new screen will appe ar . Enter a name in the Rule Name field.
Broadband Router with 2 Phone Ports 39 Chapter 5: Configuring the Router The Administration Tab - Management The Administration T ab - Management When you click the Administration tab , you will see the Management screen.
Broadband Router with 2 Phone Ports 40 Chapter 5: Configuring the R outer The Administration Tab - Log The Administration T ab - Log When you click the Administration tab , you will see the Log screen. Y ou can select wh ich PC will re ceive the specified type of system logs for your Internet connection.
Broadband Router with 2 Phone Ports 41 Chapter 5: Configuring the Router The Administration Tab - Factory Defaults The Administration T ab - Factory Defaults The Factory De faults screen allows you to reset the Router to its ro uter factory defaults.
Broadband Router with 2 Phone Ports 42 Chapter 5: Configuring the R outer The Administrati o n Tab - Diagnostics The Administration T ab - Diagnostics The diagnostic tests al low you to check the connections of your network components. Ping T est Ping P arameters .
Broadband Router with 2 Phone Ports 43 Chapter 5: Configuring the Router The Status Tab - Router The Status T ab - Router The Router screen displays information about the Router and its current settings. The o n-screen information will vary depending on the Internet Connection T ype selected on the Setup screen.
Broadband Router with 2 Phone Ports 44 Chapter 5: Configuring the R outer The Status Tab - Router DHCP Release . Av ailable fo r a DHCP connec tion, click t he DHCP Release button to release the current IP address of the device connected to the Router ’ s Internet port.
Broadband Router with 2 Phone Ports 45 Chapter 5: Configuring the Router The Status Tab - Loca l Network The Status T ab - Local Network The Local Network screen displays information about the local network. Local Network MAC Address . The MAC Address of the Router’ s LAN (local area network) interface is displaye d here .
Broadband Router with 2 Phone Ports 46 Chapter 5: Configuring the R outer The Status Tab - Voice The Status T ab - Voice The Voi ce screen displays information abou t your Inter net phone line(s). Informati on Provisioning Status . This status information indicates whether the Router has been configured b y your Internet phone ser vice provider .
Broadband Router with 2 Phone Ports 47 Chapter 5: Configuring the Router The Voice Tab The Voice T ab Access to the Voice tab is rest ricted by your Internet phone service provid er .
Broadband Router with 2 Phone Ports 48 Chapter 5: Configuring the R outer The Voice Tab.
Broadband Router with 2 Phone Ports 49 Appendix A: Troubleshooting Common Problems and Solutions Appendix A: T roubleshooting This appendix provides solutions to problems that may oc cur during the installation and oper a tion of the Ro ute r . Read the description below to solve your problems.
Broadband Router with 2 Phone Ports 50 Appendix A: Troubleshooting Common Problems and Solutions B . Press CTRL + F5 . This is a hard refresh, which will force Windows Explorer to load new we bpages, not cached ones. C. Click T ools . Click Internet Options .
Broadband Router with 2 Phone Ports 51 Appendix A: Troubleshooting Common Problems and Solutions F . Click the OK button in the TCP/IP properties wind ow , and click Close or the OK button for the Network window . G. Restart the computer when asked. For Windows 2000: A.
Broadband Router with 2 Phone Ports 52 Appendix A: Troubleshooting Common Problems and Solutions A. Click Start and Control P anel . B . Click the Network and Internet Connections icon and then the Network Connections icon.
Broadband Router with 2 Phone Ports 53 Appendix A: Troubleshooting Common Problems and Solutions 3. In the Components checked are used b y this connection box, highlight Internet Protocol (TCP/IP) , and click the Properties button. Make sure that Obtain an IP address automatically and Obtain DNS server addr ess automatically are selected.
Broadband Router with 2 Phone Ports 54 Appendix A: Troubleshooting Common Problems and Solutions • For Windows 2000 and XP , click Start and Run . In the Open field, type cmd . Press the Enter ke y or clic k the OK butt o n . C. In the command prompt, type ping 192.
Broadband Router with 2 Phone Ports 55 Appendix A: Troubleshooting Common Problems and Solutions C. Make sure you are using the right Inter net settings. Co ntact your ISP to see if your Internet conn ection type is DHCP , Static IP Address, or PPPoE (commonly used by DSL consum ers).
Broadband Router with 2 Phone Ports 56 Appendix A: Troubleshooting Common Problems and Solutions VPNs that use IPSec and AH (Authentication Header know n as protocol 51) are inc ompatible with the Router . AH has limitations due to occasional inco mpatibility with the NA T standard.
Broadband Router with 2 Phone Ports 57 Appendix A: Troubleshooting Common Problems and Solutions C. Enter the port range of the ser vice you are using. For example , if you have a web ser ver , you would enter the range 80 to 80. D . Select the protocol you will be using, TCP or UDP , or select Both .
Broadband Router with 2 Phone Ports 58 Appendix A: Troubleshooting Common Problems and Solutions A. Access the Router’s W e b-ba sed Utility by going to http://192.168.15.1 or the I P address of the Route r . Go to the Applications & Gaming => Port Rang e Forwarding tab .
Broadband Router with 2 Phone Ports 59 Appendix A: Troubleshooting Common Problems and Solutions application requires too many ports or when you are not sure which port services to use . Make sure you disable all the forwarding entries if you w ant to succe ssfully use DMZ hosting, sinc e forwarding has priority over DMZ hosting.
Broadband Router with 2 Phone Ports 60 Appendix A: Troubleshooting Common Problems and Solutions 12. I am a PPP oE user , and I need to remov e the proxy settings or the dia l-up pop-up window . If you have proxy settings, you need to disable these on your com puter .
Broadband Router with 2 Phone Ports 61 Appendix A: Troubleshooting Common Problems and Solutions 14. My DSL service’ s PPPoE is alwa ys disconnecting. PPPoE is not actually a dedicated or always -on connection. The DSL ISP can disconnect the ser vice after a period of inactivi ty , just like a norm al phone dial-up connection to the In te rnet.
Broadband Router with 2 Phone Ports 62 Appendix A: Troubleshooting Common Problems and Solutions If your difficulties continue , change the Size to different values. T r y this list of values, one value at a time , in this order , until your problem is solved: 1462 1400 1362 1300 16.
Broadband Router with 2 Phone Ports 63 Appendix A: Troubleshooting Frequently Asked Questions • If the Ro uter is configured correctly , check your Inter net connection (DSL /cable modem, etc.) to see if it is working correctly . Y ou can remove th e Router to verify a direct connection.
Broadband Router with 2 Phone Ports 64 Appendix A: Troubleshooting Frequently Asked Questions What is the maximum number of IP addresses that the Router will sup port? The Router will support up to 253 IP addresses.
Broadband Router with 2 Phone Ports 65 Appendix A: Troubleshooting Frequently Asked Questions I set up an Unreal T ournament Server , but others on the LAN cannot join.
Broadband Router with 2 Phone Ports 66 Appendix A: Troubleshooting Frequently Asked Questions Advanced Properties tab .) Ma ke sure that your proxy se tting is disabled in the browser .
Broadband Router with 2 Phone Ports 67 Appendix A: Troubleshooting Frequently Asked Questions If DMZ Hosting is used, does the exposed us er share the public IP with the Router? No. Is the Router cross-platform compatible? Any platform that supports Ethernet and TCP/IP is compatible with the Router .
Broadband Router with 2 Phone Ports 68 Appendix A: Troubleshooting Frequently Asked Questions computer l ogs onto the network, the M AC address of a de vice stays the same, making it a valuable identifier for the network. How do I reset the Router? Press the Reset button on the back panel fo r about five seco nds.
Broadband Router with 2 Phone Ports 69 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Ad apter Windows 98 or Me Instructions Appendix B: Finding the MAC Address and IP Address fo.
Broadband Router with 2 Phone Ports 70 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Ad apter Windows 2000 or XP Instructions Windows 2000 or XP Instructions 1. Click Start and Run . In the Open field, enter cmd . Press the Enter ke y or click t he OK button.
Broadband Router with 2 Phone Ports 71 Appendix C: Windows Help Appendix C: Windows Help Almost all Linksys products require Mic rosoft Windows. Windows is the most used operat ing system in the world and comes with many features that help make netw orking easier .
Broadband Router with 2 Phone Ports 72 Appendix C: Windows Help.
Broadband Router with 2 Phone Ports 73 Appendix D: Glossary Appendix D: Glossar y Adapter - A device that adds networ k functionality to your PC. Backbone - The part of a network that connect s most of the systems and networks together , and handles the most data.
Broadband Router with 2 Phone Ports 74 Appendix D: Glossa ry DDNS ( D ynamic D omain N ame S ystem) - Allows the hosting of a website, FTP s e rver , or e-mail server with a fixed domain name (e .g., www .xyz.com) a nd a dynamic IP address. Default Gateway - A device that forwar ds Internet tr affic from your lo cal area network.
Broadband Router with 2 Phone Ports 75 Appendix D: Glossary FTP ( F ile T ransfer P rotocol) - A protocol us ed to transfer files ove r a TCP/IP network.
Broadband Router with 2 Phone Ports 76 Appendix D: Glossa ry NA T ( N etwork A ddress T ranslation) - NA T technology translates IP addresse s of a local area network to a different IP address for the Internet. Network - A series of computers or devices co nnected for the purpose of data sharing, storage , and/or transmission between users.
Broadband Router with 2 Phone Ports 77 Appendix D: Glossary SMTP ( S imple M ail T ransfer P rotocol) - The s tandard e-mail protocol on the Internet. SNMP ( S imple N etwork M anage ment P rotocol) - A widely used networ k monitoring and control protocol.
Broadband Router with 2 Phone Ports 78 Appendix D: Glossa ry UDP ( U ser D atagram P rotocol) - A network protocol fo r transmitting data that does no t require acknowledgement from the recipient of the data that is sent. Upgrade - T o replace existing softwar e or firmware with a newer version.
Broadband Router with 2 Phone Ports 79 Appendix E: Specifications Appendix E: Specifications Model RTP300 Standards IEEE 802.3 (10BaseT), IEEE 802.3u (100BaseTX) Ports/Button One 10/100 RJ-45 Internet.
Broadband Router with 2 Phone Ports 80 Appendix E: Specifications Storage Humidity 5% ~ 90% Non-Condensing Warr anty 1-Y ear Limited.
Broadband Router with 2 Phone Ports 81 Appendix F: Warranty Information Appendix F: W a rranty Information LIMITED WARRANTY Y our Inter net phone service provider warran ts to Y ou that, for a period of one year (the “W arranty Period”), your Linksys Produ ct will be substantially free of defects in materials and workmans hip under normal use.
Broadband Router with 2 Phone Ports 82 Appendix F: Warranty Information.
Broadband Router with 2 Phone Ports 83 Appendix G: Regulatory Infor mation Appendix G: Regulator y Information FCC ST A TEMENT This product has been tested a nd complies with the specificatio ns for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Broadband Router with 2 Phone Ports 84 Appendix G: Regulatory Information INDUSTRY CANADA ST A TEMENT This device complies with Canadian ICES-003 rule .
Broadband Router with 2 Phone Ports 85 Appendix H: Contact Information Appendix H: Contact Information Need to contact Linksys? Visit us online for information on the latest prod ucts and updates to your existing products at: http://www .linksys.com or ftp.
Broadband Router with 2 Phone Ports 86 Appendi x H: Co ntact Info rm a tion.
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www .linksys.com.
An important point after buying a device Linksys RTP300 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Linksys RTP300 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Linksys RTP300 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Linksys RTP300 you will learn all the available features of the product, as well as information on its operation. The information that you get Linksys RTP300 will certainly help you make a decision on the purchase.
If you already are a holder of Linksys RTP300, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Linksys RTP300.
However, one of the most important roles played by the user manual is to help in solving problems with Linksys RTP300. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Linksys RTP300 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
