Instruction/ maintenance manual of the product RT31P2-NA Linksys
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A Division of Cisco Systems, Inc . ® Model No . WIRED with 2 Phone Ports Br oadband Router RT 3 1 P 2 - N A User Guide.
Broadband Router with 2 Phone P orts Copyright and T rademarks Specifications are subject to change without notice . Linksys is a registered tradema rk or trademark of Cisco Systems, Inc . and/or its affiliates in the U.S . and certain other countries.
Broadband Router with 2 Phone P orts T ab l e o f C o nt ent s Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 2 Chapter 2: Networking Basics 4 An Introduction to Local Area Networks 4 The.
Broadband Router with 2 Phone P orts The Status Tab - Voice 44 The Status Tab - Router 45 The Status Tab - Local Network 46 Appendix A: Troubleshooting 47 Common Problems and Solutions 47 Frequently A.
Broadband Router with 2 Phone P orts List of F ig u re s Figure 3-1: Back Panel 6 Figure 3-2: Front Panel 7 Figure 4-1: Router Connection Diagram 8 Figure 4-2: Connect a PC 9 Figure 4-3: Connect a Tel.
Broadband Router with 2 Phone P orts Figure 5-22: Applications & Gaming Tab - UPnP Forwarding 34 Figure 5-23: Applications & Gaming Tab - DMZ 36 Figure 5-24: Applications & Gaming Tab - Qo.
1 Chapter 1: Introductio n Welcome Broadband Router with 2 Phone P orts C h a p te r 1 : I n tr o d u c ti o n We lc o me Thank you for choosing the Broadband Router with 2 Phone Ports. This Router will allow your computers to share a high-speed Internet connection as well as resources, including files and printers.
2 Chapter 1: Introductio n What’s in this Guide? Broadband Router with 2 Phone P orts What’ s in this Guide? This user guide covers the basic steps for setting up a network with a router .
3 Chapter 1: Introductio n What’s in this Guide? Broadband Router with 2 Phone P orts • Appendix F: Specifications This appendix provides the technical specifications for the Router . • Appendix G: Warr anty Information This appendix supplies the warranty information for the Router .
4 Chapter 2: Networking Basics An Introduction to Local Area Networks Broadband Router with 2 Phone P orts C h a p te r 2: N e two r k i n g B a s i c s An Introduction to Local Ar ea Networks Simply put, a router is a network device that connects two networks together .
5 Chapter 2: Networking Basics The Use of IP Addresses Broadband Router with 2 Phone P orts A DHCP server can either be a designated PC on the network or another network device , such as the Router . By default, the Router’s Internet Connection T ype is Obt ain an IP automa tically (DHCP).
6 Chapter 3: Getting to Know th e Router The Back Panel Broadband Router with 2 Phone P orts C h a p te r 3 : G e tti n g to K n o w th e R o u te r The Back P anel The Router’s ports and the Reset button are located on the back panel of the Router .
7 Chapter 3: Getting to Know th e Router The Front Panel Broadband Router with 2 Phone P orts The Front P anel The Router’ s LEDs, which inform you about network activities, are located on the front panel. Po w e r Green. The P ower LED lights up when the Router is powered on.
8 Chapter 4: Connecting th e Router Overview Broadband Router with 2 Phone P orts Ch a p t e r 4 : Co n n e c t i n g t h e R o u t e r Overview T o begin installation of the Router , you will connect the Router to your PCs, telephone(s) or fax machine(s), and cable or DSL modem.
9 Chapter 4: Connecting th e Router Connection Instructions Broadband Router with 2 Phone P orts Connection Instructions 1. Before you begin, make sure that all of your hardware is powered off , including the Router , PCs, switches, and cable or DSL modem.
10 Chapter 5: Configuring the Router Overview Broadband Router with 2 Phone P orts Ch a p t e r 5 : Co n f i g u r i n g t h e R o u t e r Overview Linksys recommends using the Setup CD-ROM for first-time installation of the Router .
11 Chapter 5: Configuring the Router Overview Broadband Router with 2 Phone P orts Vo ic e • System. Enter the STUN (Simple T raversal of UDP through NA T) settings, if required by your Internet phone service provider . • Line1. Enter your ser vice account information, and configure the various settings for this phone line .
12 Chapter 5: Configuring the Router How to Access the Web-based Utility Broadband Router with 2 Phone P orts How to Access the W eb-based Utility T o access the Web-based Utility of the Router , lau nch Internet Explorer or Netscape Navigator , and enter the Router’ s default IP address, 192.
13 Chapter 5: Configuring the Router The Setup Tab - Basic Setu p Broadband Router with 2 Phone P orts Static IP If you are required to use a permanent IP address, then select Static IP . IP Addr ess . This is the IP address that the Router has, when seen from the Internet.
14 Chapter 5: Configuring the Router The Setup Tab - Basic Setu p Broadband Router with 2 Phone P orts RAS (for SingT el) Remote Access Service (RAS) is a ser vice that applies to connections in Singapore only . For users in Singapore , check with Singtel for information on RAS.
15 Chapter 5: Configuring the Router The Setup Tab - Basic Setu p Broadband Router with 2 Phone P orts connection as soon as you attempt to access the Inter net again. If you wish to activate Connect on Demand, click the radio button. If you want your Internet connection to remain on at all times, enter 0 in the Max Idle Time field.
16 Chapter 5: Configuring the Router The Setup Tab - Basic Setu p Broadband Router with 2 Phone P orts Optional Settings Some of these settings may be required by your ISP . Verify with your ISP before making any changes. Host Name and Domain Name . These fields allow you to supply a host a nd domain name for the Router .
17 Chapter 5: Configuring the Router The Setup Tab - Basic Setu p Broadband Router with 2 Phone P orts Number of Address (Optional). Enter the maximum number of PCs that you want the DHCP server to assign IP addresses to. This number cannot be greater than 253.
18 Chapter 5: Configuring the Router The Setup Tab - DDNS Broadband Router with 2 Phone P orts The Setup T ab - DDNS The Router offers a Dynamic Domain Name System (DDNS) feature . DDNS lets you assign a fixed host and domain name to a dynamic Internet IP address.
19 Chapter 5: Configuring the Router The Setup Tab - MAC Ad dress Clone Broadband Router with 2 Phone P orts The Setup T ab - MAC Addr ess Clone A MAC address is a 12-digit code assigned to a unique piece of hardware for identification, like a social security number .
20 Chapter 5: Configuring the Router The Setup Tab - Advan ced Routing Broadband Router with 2 Phone P orts The Setup T ab - Advanced Routing The Advanced Routing screen allows you to configure the Netw ork Address T ranslation (NA T), dynamic routing, and static routing settings.
21 Chapter 5: Configuring the Router The Setup Tab - Advan ced Routing Broadband Router with 2 Phone P orts Interface . Se lect Local or Internet , depending on the location of the static route’s final destination. Delete Entry . If you need to delete a route , select its n umber from the drop-down menu, and click the Delete Entry button.
22 Chapter 5: Configuring the Router The Security Tab - Filter Broadband Router with 2 Phone P orts The Security T ab - Filter When you click the Security tab , you will see the Filter screen. Filters block specific internal users from accessing the Internet and block anonymous Internet requests and/or multicasting.
23 Chapter 5: Configuring the Router The Security Tab - Filter Broadband Router with 2 Phone P orts Filter Multicast . Multicasting allows for multiple transmissions to specific recipients at the same time . If multicasting is permitted, then th e Router will allow IP multicast packets to be forw arded to the app ropriate computers.
24 Chapter 5: Configuring the Router The Security Tab - VPN Passthrough Broadband Router with 2 Phone P orts The Security T ab - VPN P assthrough The VPN Passthrough screen allows you to allow VPN tunnels using IPSec, PPPoE, or PPTP protocols to pass through the Router .
25 Chapter 5: Configuring the Router The Voice Tab - System Broadband Router with 2 Phone P orts The Vo ice T ab - System STUN (Simple T raversal of UDP through NA Ts) is a protocol that enables Inter net phone calls to travel between your local network and the Internet.
26 Chapter 5: Configuring the Router The Voice Tab - Line1 Settings Broadband Router with 2 Phone P orts The V oice T ab - Line1 Settings On the Line1 screen, configure the settings for service on Line 1, which uses the Phone1 port of the Router . Subscriber Information Display Name .
27 Chapter 5: Configuring the Router The Voice Tab - Line1 Settings Broadband Router with 2 Phone P orts Call Forward Settings Cfwd All Dest . If you want to forward all calls to a specific telephone n umber , then complete this field. Enter the number that will receive all phone calls.
28 Chapter 5: Configuring the Router The Voice Tab - Line1 Settings Broadband Router with 2 Phone P orts Voice Quality Settings Voice Quality . Select the quality level you want to use for your voice calls, Best (G .711u Requires 64k Bandwidt h) , Good (G .
29 Chapter 5: Configuring the Router The Voice Tab - Line2 Settings Broadband Router with 2 Phone P orts The V oice T ab - Line2 Settings On the Line2 screen, configure the settings for service on Line 2, which uses the Phone2 port of the Router . Subscriber Information Display Name .
30 Chapter 5: Configuring the Router The Voice Tab - Line2 Settings Broadband Router with 2 Phone P orts Call Forward Settings Cfwd All Dest . If you want to forward all calls to a specific telephone n umber , then complete this field. Enter the number that will receive all phone calls.
31 Chapter 5: Configuring the Router The Voice Tab - Line2 Settings Broadband Router with 2 Phone P orts Voice Quality Settings Voice Quality . Select the quality level you want to use for your voice calls, Best (G .711u Requires 64k Bandwidt h) , Good (G .
32 Chapter 5: Configuring the Router The Applications & Gaming Ta b - Port Range Forwarding Broadband Router with 2 Phone P orts The Applications & Gaming T ab - P ort Range Forwar ding When you click the Applications & Gaming tab , you will see the Port Range Forwarding screen.
33 Chapter 5: Configuring the Router The Applications & Gamin g Tab - Port Triggering Broadband Router with 2 Phone P orts The Applications & Gaming T ab - P ort T riggering The Port T riggering screen allows the Router to watch outgoing data for specific port numbers.
34 Chapter 5: Configuring the Router The Applications & Gamin g Tab - UPnP Forwarding Broadband Router with 2 Phone P orts The Applications & Gaming T ab - UPnP Forwarding The UPnP Forwarding screen displays preset application settings as well as options to customize port ser vices for other applications.
35 Chapter 5: Configuring the Router The Applications & Gamin g Tab - UPnP Forwarding Broadband Router with 2 Phone P orts NNTP (Network News T ransfer Protocol). The protocol used to connect to Usenet groups on the Inter net. Usenet newsreaders support the NNTP protocol.
36 Chapter 5: Configuring the Router The Applications & Gamin g Tab - DMZ Broadband Router with 2 Phone P orts The Applications & Gaming T ab - DMZ The DMZ screen allows one local user to be exposed to the Internet for use of a special-pu rpose ser vice such as Internet gaming and videoco nferencing .
37 Chapter 5: Configuring the Router The Applications & Gamin g Tab - DMZ Broadband Router with 2 Phone P orts The Applications & Gaming T ab - QoS Quality of Service ( QoS) ensures better ser.
38 Chapter 5: Configuring the Router The Applications & Gamin g Tab - DMZ Broadband Router with 2 Phone P orts Enable/Disable . T o use port-based QoS, select Ena ble . Otherwise , keep the default, Disable . For each port, specify the Priority , Flow Control setting, and Ingress Rate Limit.
39 Chapter 5: Configuring the Router The Administration T ab - Management Broadband Router with 2 Phone P orts The Administration T ab - Management When you click the Administration tab , you will see the Management screen.
40 Chapter 5: Configuring the Router The Administration T ab - Management Broadband Router with 2 Phone P orts Allow users to disable Internet access . When enabled, this feature allows you to prohibit any and all Internet connections. Backup and Restore Backup and Restore .
41 Chapter 5: Configuring the Router The Administration T ab - Log Broadband Router with 2 Phone P orts The Administration T ab - Log When you click the Administration tab , you will see the Log screen. It provides you with a log of all incoming and outgoing URLs or IP addresses for your Inter net conn ection.
42 Chapter 5: Configuring the Router The Administration T ab - Factory Defaults Broadband Router with 2 Phone P orts The Administration T ab - Factory Defaults The Factory Defaults screen allows you to restore the Router ’ s configuration to its factor y default settings.
43 Chapter 5: Configuring the Router The Administration T ab - Firmware Upgrade Broadband Router with 2 Phone P orts The Administration T ab - Firmware Upgrade The Firmware Upgrade screen allows you to upgrade the Router’ s firmw are .
44 Chapter 5: Configuring the Router The Status Tab - Vo ice Broadband Router with 2 Phone P orts The Status T ab - Voice When you click the Status tab , you will see the Voice screen, which displays information about your Inter net phone line(s). Information Voice V ersion .
45 Chapter 5: Configuring the Router The Status Tab - Rou ter Broadband Router with 2 Phone P orts The Status T ab - Router The Router screen displays information about the Router and its current settings. The on-screen information will vary depending on the Internet Connection T ype selected on the Setup screen.
46 Chapter 5: Configuring the Router The Status Tab - Loca l Network Broadband Router with 2 Phone P orts The Status T ab - Local Network The Local Network screen displays information about the local network. Local Network MAC Address . The MAC Address of the Router’ s LAN (local area network) interface is displayed here .
47 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts App e nd ix A: T roub le shoot in g This appendix provides solutions to problems that may occur during the installation and operation of the Router . Read the description below to solve your problems.
48 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts B . Press CTRL + F5 . This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones. C. Click To o l s . Click Internet Options .
49 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts D . Enter a unique IP address that is not used by any other computer on the network connected to the Router . Y ou can only use an IP address in the ranges 192.
50 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts For Windows 2000: 1. Click Start , Settings , and Control P anel .
51 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts D . In the command p rompt, type ping followed b y your Internet IP address and press the Enter key . The Internet IP Address can be found in the we b interface of the Router .
52 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts 8. I can’t get my Virtual Privat e Netw ork (VPN) to work thr ough the Router . Access the Router’s web interface b y going to http://192 .168.15.1 or the IP address of the Router , and go to the Security => VPN P assthrough tab.
53 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts Check “ Appendix C: Finding the MAC Address and IP Address for Y our Ethernet Adapter” for details on getting an IP address. F . Ch eck th e Enabled option for the port ser vices you want to use .
54 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts F . Ch eck th e Enabled option for the port ser vices you want to use . Consider the examples below: When you have completed the configuration, click the Save Settings button.
55 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts B . Enter a different password in the Router Password field, and enter the same password in the second field to confirm the password. C. Click the Save Settings button.
56 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts 16. The f irmwar e upgrade failed. The upgrade could have failed for a number o f reasons. Follow these steps to upg rade the firmware: A. If the firmware upgrade failed, use the TFTP prog ram (it was do wnloaded along with the firmware).
57 Appendix A: Troubleshoo ting Common Problems and Solutions Broadband Router with 2 Phone P orts B . Enter the password, if asked. (The default password is admin .) C. On the Basic Setup tab, look for the MTU option, and select Enable . In the Size field, enter 1492.
58 Appendix A: Troubleshoo ting Frequently Asked Questions Broadband Router with 2 Phone P orts Frequently Ask ed Questions How do I ma k e a phone call? Pick up your phone and dial 1 + area code + phone number . Y ou must dial 1 and the area code for all calls, even local ones.
59 Appendix A: Troubleshoo ting Frequently Asked Questions Broadband Router with 2 Phone P orts Does the Router support IC Q send file? Y es, with the following fix: click ICQ menu => pr eference => connectio ns tab=>, and check I am behind a firewall or proxy .
60 Appendix A: Troubleshoo ting Frequently Asked Questions Broadband Router with 2 Phone P orts How can I be notified of new Router f irmware upgrades? All Linksys firmware upgrades are posted on the Linksys website at www .linksys.com , where they can be downloaded for free .
61 Appendix A: Troubleshoo ting Frequently Asked Questions Broadband Router with 2 Phone P orts Does the Router replace a modem? Is there a cable or DSL modem in the Router? No, this version of the Router must work in conjunction with a cable or DSL modem.
62 Appendix B: Upgradin g Firmware Broadband Router with 2 Phone P orts A ppe ndix B : U pgr adin g F ir m w are Use the Router’s W eb-based Utility to upg rade its firmware; however , if you do so, you will lose the settings you have configured on the Router .
63 Appendix C: Finding th e M AC Address and IP Address for Your Ethernet Adap ter Windows 98 or Me Instructions Broadband Router with 2 Phone P orts A ppe ndix C : Finding t he M AC A ddr e s s and I.
64 Appendix C: Finding th e M AC Address and IP Address for Your Ethernet Adap ter For the Router’s Web-based Utility Broadband Router with 2 Phone P orts 3. Write down the Physical Address as shown on your computer screen; it is the MAC address for your Ethernet adapter .
65 Appendi x D: Wind ows Help Broadband Router with 2 Phone P orts A ppe ndi x D : W i ndo w s H elp Almost all networking products require Microsoft Windows. Windows is the most used operating system in the world and comes with many features that help make networking easier .
66 Appendix E: Glossary Broadband Router with 2 Phone P orts A ppe ndix E: G l os s ar y Adapter - A device that adds ne twork functionality to your PC. Backbone - The part of a network that connects most of the systems and networks together , and handles the most data.
67 Appendix E: Glossary Broadband Router with 2 Phone P orts Default Gateway - A device that forwards Internet traffic from your loca l area network. DHCP ( D ynamic H ost C onfiguration P rotocol) - .
68 Appendix E: Glossary Broadband Router with 2 Phone P orts Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a time . Ha rdwa re - The physical aspect of co mputers, telecommunications, and other information technology devices.
69 Appendix E: Glossary Broadband Router with 2 Phone P orts NNTP ( N etwork N ews T ransfer P rotocol) - The protocol used to conne ct to Usenet groups on the Internet. P acket - A unit of data sent over a network. Ping ( P acket IN ter net G roper) - An Internet utility used to deter mine wh ether a particular IP address is online .
70 Appendix E: Glossary Broadband Router with 2 Phone P orts Switch - 1. A data switch that connects computing devices to host compu ters, allowing a large number of devices to share a limited number of ports. 2. A device for making, breaking, or c hanging the connections in an electrical circuit.
71 Appendix F: Specifications Broadband Router with 2 Phone P orts Appen dix F : S pe cif icat ions Model RT31P2-NA Standards IEEE 802.3 (10BaseT), IEEE 802.
72 Appendix F: Specifications Broadband Router with 2 Phone P orts Unit Weight 12.70 oz. (0.36 kg) Power External, 12V DC, 1A Certifications FCC, cUL, CE Operating T emp.
73 Appendix G: Warranty Informatio n Broadband Router with 2 Ph one P orts Ap pe n d ix G : W a rra n t y I n f orm a t i on LIMITED WARRANTY Linksys warrants to Y ou that, for a period of one year (the “Warranty Period”), your Linksys Product will be substantially free of defects in materials and workmanship under normal use .
74 Appendix H: Regulatory Inf ormation Broadband Router with 2 Phone P orts Appen dix H : R e gulat o r y I nf o rm at ion FCC ST A TEMENT This product has been tested and complies with the specification s for a Class B digital device , pursuant to Part 15 of the FCC Rules.
75 Appendix I: Contact Info rmation Broadband Router with 2 Phone P orts A ppendix I: C o nt ac t Inf o r m at i on Need to contact Linksys? Visit us online for information on the latest products and updates to your existing products at: http://www .linksys.
An important point after buying a device Linksys RT31P2-NA (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Linksys RT31P2-NA yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Linksys RT31P2-NA - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Linksys RT31P2-NA you will learn all the available features of the product, as well as information on its operation. The information that you get Linksys RT31P2-NA will certainly help you make a decision on the purchase.
If you already are a holder of Linksys RT31P2-NA, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Linksys RT31P2-NA.
However, one of the most important roles played by the user manual is to help in solving problems with Linksys RT31P2-NA. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Linksys RT31P2-NA along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center