Instruction/ maintenance manual of the product RT31P2 Linksys
Go to page of 91
A Division of Cisco Systems, Inc . ® Model No . R T31P2 with 2 Phone Ports Br oadband Router Installation and T roubleshooting Guide Vo I P Vo I P.
Broadband Router with 2 Phone Ports Copyright and T r ademarks Specificat ions are subject t o change without notice. Linksys is a registered trademar k or trademark o f Cisco Systems, Inc . and/or its affiliates in the U.S . and certain other countries.
Broadband Router with 2 Phone Ports Table of Contents Chapter 1: Introduction 1 Welcome 1 What’s in this Guide? 2 Chapter 2: Networking Basics 5 An Introduction to Local Area Networks 5 The Use of I.
Broadband Router with 2 Phone Ports The Applications & Gaming Tab - UPnP Forwarding 33 The Applications & Gaming Tab - DMZ 36 The Applications & Gaming Tab - QoS 37 The Administration Tab .
Broadband Router with 2 Phone Ports List of Figures Figure 3-1: Back Panel 7 Figure 3-2: Front Panel 8 Figure 4-1: Router Connection Diagram 11 Figure 4-1: Connect a PC 12 Figure 4-2: Connect a Teleph.
Broadband Router with 2 Phone Ports Figure 5-16: Security Tab - VPN Passthrough 30 Figure 5-17: Voice Tab 31 Figure 5-18: Applications & Gaming Tab - Port Range Forwarding 31 Figure 5-19: Applicat.
Broadband Router with 2 Phone Ports 1 Chapter 1: Introduction Welcome Chapter 1: Introduction W elcome Thank you for choosing the Broadband Router with 2 Phone Po rts. This Router will allow your computers to share a high-speed Internet connection as we ll as resources, including files and pr inters.
Broadband Router with 2 Phone Ports 2 Chapter 1: Introduction What’s in this Guide? T o create yo ur network, in stall a nd set up the Router . T o guide you th rough the process, Linksys strongly recommends that you run the Setup Wizard on the Setup CD-ROM.
Broadband Router with 2 Phone Ports 3 Chapter 1: Introduction What’s in this Guide? • Appendix A: T roubleshooting This appendix describes some possible problems and solutions, as well as frequent ly asked questions, regarding installation and use of the Router .
Broadband Router with 2 Phone Ports 4 Chapter 1: Introduction What’s in this Guide?.
Broadband Router with 2 Phone Ports 5 Chapter 2: Networking Basics An Introduction to Local Area Networks Chapter 2: Networking Basics An Introduction to Local Area Networks Simply put, a router is a network device that connects two networks to gether .
Broadband Router with 2 Phone Ports 6 Chapter 2: Networking Basics The Use of IP Addres ses If you use the Router to share your cable or DSL Internet connection, contact your IS P to find out if they have assigned a static IP address to your account. If so , you will need that static IP a ddress when configuring the Router .
Broadband Router with 2 Phone Ports 7 Chapter 3: Getting to Know the Router The Back Panel Chapter 3: Getting to Know the Router The Back P anel The Router’ s ports and the Reset button are located on the back panel of the Router . Internet This Internet port connects to your cable or DSL modem.
Broadband Router with 2 Phone Ports 8 Chapter 3: Getting to Know the Router The Front Panel P ower The Po w e r port is where you will connect the power adapter . The Front P anel The Router’s LEDs, which inform you about network activities, are located on the front panel.
Broadband Router with 2 Phone Ports 9 Chapter 3: Getting to Know the Router The Front Panel Internet Green. The Internet LED lights up when the Router is connected to your cable or DSL modem. If the LED is flashing, the Router is se nding or receiving data over the Internet port.
Broadband Router with 2 Phone Ports 10 Chapter 3: Getting to Know the Router The Front Panel.
Broadband Router with 2 Phone Ports 11 Chapter 4: Connecting the Router Overview Chapter 4: Connecting the Router Overview T o begin installation of the Router , you will connect the Router to your PCs, telephone(s) or fax machine(s), and cable or DSL modem.
Broadband Router with 2 Phone Ports 12 Chapter 4: Connecting the Router Connection Instructions Connection Instructions 1. Before you begin, make sure that all of your hardw a re is powered off , includ ing the Router , PCs, switches, and cable or DSL modem.
Broadband Router with 2 Phone Ports 13 Chapter 5: Configuring the Router Overview Chapter 5: Configuring the Router Overview Linksys recommends using the Setup CD-ROM for first-time in stallation of the Ro uter . If you do not wish to run the Setup Wizard on the Setup CD-ROM, then you can use the Web-based Utility to configure the Router .
Broadband Router with 2 Phone Ports 14 Chapter 5: Configuring the R outer Overview • MAC Address Clone . If you need to clone a MAC address onto the Router , use this screen. • Advanced Routing. On this scr een, you can alter Netw ork Address T ranslation (NA T), Dynamic Routing, and Static Routing configurations.
Broadband Router with 2 Phone Ports 15 Chapter 5: Configuring the Router How to Access the Web-based Utility Administration • Management. On this screen, alter the Route r’s pa ssw ord, access privileges, and UPnP settings. Y ou can also back up and restore the Rout er’ s configuration if necessar y .
Broadband Router with 2 Phone Ports 16 Chapter 5: Configuring the R outer The Setup Tab - Basic Setup Make the necessary changes throug h the Utility . When you have finished making changes to a sc reen, click the Save Settings button to save the changes, or click the Cancel Changes button to undo your changes.
Broadband Router with 2 Phone Ports 17 Chapter 5: Configuring the Router The Setup Tab - Basic Setup Static IP If you are required to use a permanent IP address, then select Static IP . IP Address . This is the IP address that the Router has, when seen from the Internet.
Broadband Router with 2 Phone Ports 18 Chapter 5: Configuring the R outer The Setup Tab - Basic Setup Tim e field. Otherwise, enter the number of minutes you w a nt to have elapsed before your Internet access disconnects. Keep Alive and Redial P eriod .
Broadband Router with 2 Phone Ports 19 Chapter 5: Configuring the Router The Setup Tab - Basic Setup Keep Alive and Redial P eriod . This option keeps your PPPoE -enabled Internet access connecte d indefinitely , even when it sits idle . If you select this option, the Router will periodically check your Internet connection.
Broadband Router with 2 Phone Ports 20 Chapter 5: Configuring the R outer The Setup Tab - Basic Setup Keep Alive and Redial P eriod . This option keeps your PPPoE -enabled Internet access connecte d indefinitely , even when it sits idle . If you select this option, the Router will periodically check your Internet connection.
Broadband Router with 2 Phone Ports 21 Chapter 5: Configuring the Router The Setup Tab - Basic Setup connection. If the connection is down, then the Router will automatically re-establish the connection. T o use this option, click the radio button next to Keep Alive .
Broadband Router with 2 Phone Ports 22 Chapter 5: Configuring the R outer The Setup Tab - Basic Setup Local IP Address . The default value is 192.168.15.
Broadband Router with 2 Phone Ports 23 Chapter 5: Configuring the Router The Setup Tab - DDNS DNS 1-3 . The Domain Name Syste m (DNS) is how the Internet translates domain or website names into Internet addresses or URLs. Y our ISP will prov ide you with at least one DNS Ser ver IP Address.
Broadband Router with 2 Phone Ports 24 Chapter 5: Configuring the R outer The Setup Tab - DDNS DDNS DDNS Service . If your DDNS service is provid ed by DynDNS .org , then select DynDNS.org from the drop-down menu. If your DDNS service is provided by TZO , then select TZO.
Broadband Router with 2 Phone Ports 25 Chapter 5: Configuring the Router The Setup Tab - MAC Address Clone The Setup T ab - MAC Address Clone A MAC address is a 12-digit code assigned to a unique pi ece of hardware for identification, like a social security number .
Broadband Router with 2 Phone Ports 26 Chapter 5: Configuring the R outer The Setup Tab - Advanced Routin g The Setup T ab - Advanced Routing The Advanced Routing scr een allows you to configure the Network Address T ranslation (NA T), dynamic rou ting, and static routing settings.
Broadband Router with 2 Phone Ports 27 Chapter 5: Configuring the Router The Setup Tab - Advanced Routing Enter Route Name . Enter a name for the static route , usi ng a maximum of 25 alphanumeric characters.
Broadband Router with 2 Phone Ports 28 Chapter 5: Configuring the R outer The Security Tab - Filter The Security T ab - Filter When you click the Security tab , you will see the Filter screen. Filters block specifi c internal users from accessing the Inter net and block anonymou s Inter net requests and/or multicasting.
Broadband Router with 2 Phone Ports 29 Chapter 5: Configuring the Router The Security Tab - Filter Edit MA C Filter Setting . Click the Edit MA C Filter Setting button. Select the range of MAC address entries in the drop-down box. In each mac field, enter the MAC address you want to filter .
Broadband Router with 2 Phone Ports 30 Chapter 5: Configuring the R outer The Security Tab - VPN Passthrough The Security T ab - VPN P assthrough The VPN Passthr ough screen allows you to allow VPN tunnels us ing IPSec , PPPoE, or PPTP protocols to pass through the Router .
Broadband Router with 2 Phone Ports 31 Chapter 5: Configuring the Router The Voice Tab The Voice T ab Access to the Voice tab is rest ricted by your Internet phone service provid er .
Broadband Router with 2 Phone Ports 32 Chapter 5: Configuring the R outer The Applications & Gaming Tab - Port Triggering Protocol . Select the protocol TCP or UDP , or select Both . IP Address . Enter the IP address of the server that you want th e Inter net users to be abl e to access.
Broadband Router with 2 Phone Ports 33 Chapter 5: Configuring the Router The Applications & Gaming Tab - UPnP Forwarding End P ort . Enter the ending port number of the T riggered Range . Forwarded Range For each application, list the forwarded port number range .
Broadband Router with 2 Phone Ports 34 Chapter 5: Configuring the R outer The Applications & Gami ng Tab - UPnP Forwarding The preset applications are among the most widely us ed Internet applications. They include the following: FTP (File T ransfer Protocol).
Broadband Router with 2 Phone Ports 35 Chapter 5: Configuring the Router The Applications & Gaming Tab - UPnP Forwarding selectivity . All pending messages a nd attachments are downloaded at th e same time . POP3 uses the SMTP messaging protocol. NNTP (Network News T ransfer Protocol).
Broadband Router with 2 Phone Ports 36 Chapter 5: Configuring the R outer The Applications & Gaming Tab - DMZ The Applications & Gaming T ab - DMZ The DMZ screen allows one local user to be exposed to th e I nternet for use of a s pecial-purpose se rvice such as Internet gaming and videoconferencing.
Broadband Router with 2 Phone Ports 37 Chapter 5: Configuring the Router The Applications & Gaming Tab - QoS The Applications & Gaming T ab - Qo S Quality of Ser vice (QoS) ensures better ser .
Broadband Router with 2 Phone Ports 38 Chapter 5: Configuring the R outer The Applications & Gaming Tab - QoS POP3 (Post Office Protocol 3). A standa rd mail server commonly used on the Internet. It provides a message store that holds incoming e-mail until users log on a nd download it.
Broadband Router with 2 Phone Ports 39 Chapter 5: Configuring the Router The Applications & Gaming Tab - QoS Voi ce Q o S This setting allows you to limit the outgoing bandwidth for the application- or port-bas ed QoS policies i n use , so you can control how much bandwidth a part icular application is allowed to use.
Broadband Router with 2 Phone Ports 40 Chapter 5: Configuring the R outer The Administration Tab - Management The Administration T ab - Management When you click the Administration tab , you will see the Management screen.
Broadband Router with 2 Phone Ports 41 Chapter 5: Configuring the Router The Administration Tab - Management UPnP UPnP . UPnP allows Windows XP to automatically configure th e Router for va rious Internet applic ations, such as gaming and videoconferencing.
Broadband Router with 2 Phone Ports 42 Chapter 5: Configuring the R outer The Administration Tab - Log The Administration T ab - Log When you click the Administration tab , you will see the Log screen. It provides you with a log of all incoming and outgoing URLs or IP addresses for your Internet connection.
Broadband Router with 2 Phone Ports 43 Chapter 5: Configuring the Router The Administration Tab - Factory Defaults The Administration T ab - Factory Defaults The Factory Defaults scr een is protec ted by a password a vail abl e only from your Internet phone ser vice provider .
Broadband Router with 2 Phone Ports 44 Chapter 5: Configuring the R outer The Status Tab - Voice The Status T ab - V oice The Voi ce screen displays information abou t your Inter net phone line(s). Informati on Voic e Ver si on . This shows the v ersion number of the voice fi rmware curr ently installed on t he Router .
Broadband Router with 2 Phone Ports 45 Chapter 5: Configuring the Router The Status Tab - Router The Status T ab - Router The Router screen displays information about the Router and its current settings. The o n-screen information will vary depending on the Internet Connection T ype selected on the Setup screen.
Broadband Router with 2 Phone Ports 46 Chapter 5: Configuring the R outer The Status Tab - Local Network DHCP Release . A vaila ble for a DHCP c onnection, c lick the DHCP Release button to release the current IP address of the device connected to the Router ’ s Inter net port.
Broadband Router with 2 Phone Ports 47 Appendix A: Troubleshooting Common Problems and Solutions Appendix A: Troubleshooting This appendix provides solutions to problems that may oc cur during the installation and oper ation of the Router . Read the description below to solve your problems.
Broadband Router with 2 Phone Ports 48 Appendix A: Troubleshooting Common Problems and Solutions B . Press CTRL + F5 . This is a hard refresh, which will force Windows Explorer to load new webpages, no t cached ones. C. Click T ools . Click Internet Options .
Broadband Router with 2 Phone Ports 49 Appendix A: Troubleshooting Common Problems and Solutions F . Click the OK button in the TCP/IP properties wind ow , and click Close or the OK button for the Network window . G. Restart the computer when asked. For Windows 2000: A.
Broadband Router with 2 Phone Ports 50 Appendix A: Troubleshooting Common Problems and Solutions A. Click Start and Control P anel . B . Click the Network and Internet Connections icon and then the Network Connections ico n.
Broadband Router with 2 Phone Ports 51 Appendix A: Troubleshooting Common Problems and Solutions 3. In the Components checked are used b y this connection box, highlight Internet Protocol (TCP/IP) , and click the Properties button. Make sure that Obtain an IP address automatically and Obtain DNS server addr ess automatically are selected.
Broadband Router with 2 Phone Ports 52 Appendix A: Troubleshooting Common Problems and Solutions • For Windows 2000 and XP , click Start and Run . In the Open field, type cmd . Press the Enter key or clic k the OK but ton. C. In the command prompt, type ping 192.
Broadband Router with 2 Phone Ports 53 Appendix A: Troubleshooting Common Problems and Solutions C. Make sure you are using the right Internet setti ngs. Co ntact your ISP to see if your Internet conn ection type is DHCP , Static IP Address, or PPPoE (commonly used by DSL consum ers).
Broadband Router with 2 Phone Ports 54 Appendix A: Troubleshooting Common Problems and Solutions VPNs that use IPSec and AH (Authentication Header know n as protocol 51) are inc ompatible with the Router . AH has limitations due to occasional inco mpatibility with the NA T standard.
Broadband Router with 2 Phone Ports 55 Appendix A: Troubleshooting Common Problems and Solutions C. Enter the port range of the serv ice you are using. For example , if you have a web ser ver , you would enter the range 80 to 80. D . Select the protocol you will be using, TCP or UDP , or select Both .
Broadband Router with 2 Phone Ports 56 Appendix A: Troubleshooting Common Problems and Solutions A. Access the Router’ s Web-ba sed Utility by going to http://192.168.15.1 or the IP addre ss of the Router . Go to the Applications & Gaming => Port Rang e Forwarding tab .
Broadband Router with 2 Phone Ports 57 Appendix A: Troubleshooting Common Problems and Solutions application requires too many ports or when you are not sure which port services to use . Make sure you disable all the forwarding entries if you w ant to succe ssfully use DMZ hosting, sinc e forwar ding has priority over DMZ hosting.
Broadband Router with 2 Phone Ports 58 Appendix A: Troubleshooting Common Problems and Solutions 12. I am a PPPoE user , and I need to r emove the pr oxy settings or the dial-up pop-up wi ndow . If you have proxy settings, you need to disable these on your com puter .
Broadband Router with 2 Phone Ports 59 Appendix A: Troubleshooting Common Problems and Solutions periodically . A. T o connect to the Router , go to the web browser , and enter http://192.168.15.1 or the IP addr ess of the Router . B . Enter the password, if asked.
Broadband Router with 2 Phone Ports 60 Appendix A: Troubleshooting Common Problems and Solutions 1362 1300 16. I need to use port triggering. Port triggering looks at the outgoing port services used and will trigger th e Router to open a specifi c port, depending on which port an Internet app lication uses.
Broadband Router with 2 Phone Ports 61 Appendix A: Troubleshooting Frequently Asked Questions • Make sure that your browser is set to connect directly and that any dial-up is disabled. For Internet Explorer , click T ools , Internet Options , and then the Connection tab .
Broadband Router with 2 Phone Ports 62 Appendix A: Troubleshooting Frequently Asked Questions Is IPSec P assthrough supported b y the Router? Y es, enable or disable IPSec Passthrou gh on the Security => VPN Passthrough tab .
Broadband Router with 2 Phone Ports 63 Appendix A: Troubleshooting Frequently Asked Questions I set up an Unreal T ournament Serv er , but others on the LAN cannot join.
Broadband Router with 2 Phone Ports 64 Appendix A: Troubleshooting Frequently Asked Questions Advanced Properties tab .) Ma ke sure that your proxy se tting is disabled in the browser .
Broadband Router with 2 Phone Ports 65 Appendix A: Troubleshooting Frequently Asked Questions If all else fails in the installation, what can I do? Reset the Router by holding down th e Reset button for approximately five seconds. Reset your cable or DSL modem by powering the unit off and then on.
Broadband Router with 2 Phone Ports 66 Appendix A: Troubleshooting Frequently Asked Questions Does the Router pass PPTP packet s or actively r oute PPTP sessions? The Router allows PPTP packets to pass through. Is the Router cross-platform compatible? Any platform that supports Ethernet and TCP/IP is compatible with the Router .
Broadband Router with 2 Phone Ports 67 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Ad apter Windows 98 or Me Instructions Appendix B: Finding the MAC Address and IP Address fo.
Broadband Router with 2 Phone Ports 68 Appendix B: Finding the MAC Address and IP Address for Your Ethernet Ad apter Windows 2000 or XP Instructions Windows 2000 or XP Instructions 1. Click Start and Run . In the Open field, enter cmd . Press the Enter k ey or clic k the OK button.
Broadband Router with 2 Phone Ports 69 Appendix C: Windows Help Appendix C: Windows Help Almost all Linksys products require Mic rosoft Windows. Windows is the most used operating sys tem in the world and comes with many features that help make netw orking easier .
Broadband Router with 2 Phone Ports 70 Appendix C: Windows Help.
Broadband Router with 2 Phone Ports 71 Appendix D: Glossary Appendix D: Glossar y Adapter - A device that adds networ k functionality to your PC. Backbone - The part of a network that connect s most of the systems and networks together , an d handles the most data.
Broadband Router with 2 Phone Ports 72 Appendix D: Glossa ry Database - A collection of data that is or ganized so that its contents can easily be accessed, managed, and updated. DDNS ( D ynamic D omain N ame S ystem) - Allows the hosting of a website, FTP s e rver , or e-mail server with a fixed domain name (e .
Broadband Router with 2 Phone Ports 73 Appendix D: Glossary Firmware - The programming code tha t runs a networking device. Fragmentation -Breaking a packet into sma ller units when transm itting over a netw ork medium that cannot support the original size of the pac ket.
Broadband Router with 2 Phone Ports 74 Appendix D: Glossa ry mIRC - An Internet Relay Chat program that runs under Windows. Multicasting - Sending data to a group of d estinations at once . NA T ( N etwork A ddress T ranslation) - NA T technology translates IP addresse s of a local area network to a different IP address for the Internet.
Broadband Router with 2 Phone Ports 75 Appendix D: Glossary Router - A networking device that conne cts multiple networks together . RTS ( R equest T o S end) - A networking method of coordinating large packets through the R TS Threshold setting.
Broadband Router with 2 Phone Ports 76 Appendix D: Glossa ry TFTP ( T riv ial F il e T ransfer P rotocol) - A version of the TCP/IP FTP protocol that has no directory or password capability . Throughput - The amount of data moved successfully from one node to another in a given time period.
Broadband Router with 2 Phone Ports 77 Appendix E: Specifications Appendix E: Specifications Model RT31P2 Standards IEEE 802.3 (10Bas eT), IEEE 802.3u (100BaseTX) Ports One 10/100 RJ-45 Internet Port .
Broadband Router with 2 Phone Ports 78 Appendix E: Specifications Ringer Equivalence Number (REN) 5 REN per RJ-11 Port Ring Frequenc y 10 Hz - 40 Hz FXS Port Impedance Eight Confi gurable Settings Including North America 600 ohms, European CTR21 Ring Voltage 60 - 90 Vrms Configurable Dimensions 7.
Broadband Router with 2 Phone Ports 79 Appendix F: Warranty Information Appendix F: Warrant y Information LIMITED WARRANTY Y our Inter net phone service provider warran ts to Y ou that, for a period of one year (the “W arranty Period”), your Linksys Produ ct will be substantially free of defects in materials and workmans hip under normal use.
Broadband Router with 2 Phone Ports 80 Appendix F: Warranty Information.
Broadband Router with 2 Phone Ports 81 Appendix G: Regulatory Infor mation Appendix G: Regulator y Information FCC ST A TEMENT This product has been tested a nd complies with the specificatio ns for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Broadband Router with 2 Phone Ports 82 Appendix G: Regulatory Information.
Broadband Router with 2 Phone Ports 83 Appendix H: Contact Information Appendix H: Contact Information Need to contact Linksys? Visit us online for information on the latest prod ucts and updates to your existing products at: http://www .linksys.com or ftp.
Broadband Router with 2 Phone Ports 84 Appendi x H: Contact Informat ion.
www .linksys.com.
An important point after buying a device Linksys RT31P2 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Linksys RT31P2 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Linksys RT31P2 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Linksys RT31P2 you will learn all the available features of the product, as well as information on its operation. The information that you get Linksys RT31P2 will certainly help you make a decision on the purchase.
If you already are a holder of Linksys RT31P2, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Linksys RT31P2.
However, one of the most important roles played by the user manual is to help in solving problems with Linksys RT31P2. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Linksys RT31P2 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
