Instruction/ maintenance manual of the product 9500 Series Apple
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P ower Ma cin t os h Us e r ’ s G uid e Includes setup, troubleshooting, and important health-related infor mation for P ower Macintosh 9500 series computers.
K Apple Computer , Inc. © 1996 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.
iii Co m m unic at ions re gul ati on i nformati on v i Pr efa c e W e lc o me t o P o w er Ma c i n t o sh i x Par t I 1G e t t i n g S t a r t e d 1 Pl ug g i ng i n the computer 3 Ins ta lli ng an .
2G e t t i n g H e l p 2 1 Gettin g a ns w ers to y our que sti ons 22 Ide n ti fyi ng ob jects on t h e screen 30 Lear ni ng u seful shortcuts 3 1 3C o n n e c t i n g A dd i t i o na l E q u i pme n.
Par t II 6T r ouble s ho ot i ng 6 1 When y ou ha v e quest ions 6 1 If y ou ha v e tr ouble 6 1 Solu ti ons to c ommon prob lems 6 4 Solu ti ons to CD-R OM pr oblems 7 7 If y our computer ’ s p erf.
vi Communications Regulation Information Co mmunic ation s reg u l at i o n i n f or ma t i on FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Co n gratulat ions on t h e purcha se o f your ne w Mac i ntosh . Y our c omputer is de si gned to gi v e y ou the hi gh est perf or ma nce combined with real ease o f us e—it ’ s ea s y t o set up , ea s y to u se , and eas y t o ex pand.
I part Chapte r 1 G et t ing S t ar ted Chapte r 2 G et t ing H elp Chapte r 3 C onn e c ti ng Additi on al Equi pm ent Chapte r 4 Ins t al li ng and Usi ng Application Pro gr ams Chapte r 5 Using th .
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Th e illu stration on t h e n ex t pag e show s all t h e equipment y ou will need t o set up y our computer and begin us i ng it. (N ote that y our monit or a nd ke y board ma y look s li ght l y dif ferent depending on w hat y ou purcha sed. ) Pl ace y our equipm ent on a sturd y , fl at s urf ace near a grounded w all out let.
Monitor power cord (sometimes built into the monitor) Computer power cord Monitor cable (sometimes built into the monitor) Keyboard Mouse Keyboard cable (sometimes built into the keyboard as shown her.
3 Getting Started Plu g gin g in th e c omput er Bef ore y ou p lu g your M acint osh i nto a w all sock et , c arefull y read all t h e setup instr ucti ons i n this c hapter . T h en, b ef ore y ou connect an ythi ng t o y our Maci n t osh, f o llo w the i nstr ucti ons i n this sec ti on to p lu g it i n.
IMPORTANT The onl y w a y t o disc onn ect po wer c ompletel y i s t o un plu g the po wer c ord. Mak e s ure that at leas t one end of t h e pow er cor d is wit hi n eas y reac h so that y ou c an un plu g the computer w hen you need t o .
Con ne ct i ng the mo nit o r p o we r cor d Monit ors ha v e tw o c ords t o connect: a po wer c ord and a monit or cab le . T o c onnect t h e monit or pow er cor d, f ollo w the se steps: 1P lace the monitor next to the computer.
3P lug in the monitor power cord. Some m onitor po wer c ords are de s igned t o plu g into t he bac k of y our com puter . So me monit or pow er cor ds must be connected t o a grounded e lectric al out let, not t o the computer . Ch eck t h e i nformati on that c ame wit h the monitor .
Con ne ct i ng the monit or c able After y ou p lu g i n the monit or pow er cor d, y ou connect the monit or c able t o th e co m puter ’ s monitor port. To c onn ect the monit or c able , f o llo w these steps: 1A ttach the monitor cable to the monitor.
8 Chapter 1 Con ne ct i ng th e mouse and ke yboard Y ou ha v e a c hoice o f se v eral ke y boards f or y our Mac i ntosh . T h e w a y y ou c onnect t h e mouse and k e yboar d dep ends on whether the ke y board ha s a separate c able or a built-in c able .
9 Getting Started Con ne ct i ng a k e y boa r d wi t h a sepa ra t e cab l e 1P lug the mouse cable into the port on either side of the keyboard. Most ri ght-ha nded p eople pre fer t o use t h e mouse wit h thei r right hand; most lef t-handed p eople pre fer t o use t h eir left hand.
Con ne ct i ng ot her eq u i p men t If y ou are new t o the Mac i ntosh, it ’ s a g ood i dea to g et som e ex p erience us i ng y our computer bef ore y ou connect ot h er equipment , s uch a s a pri nter or sc a nn er . T o lear n bas ic M acint osh s kills , cont i nue with the instr ucti ons i n this cha p t e r .
Tu r n i n g t h e co m pu t er o n To t u r n on the computer f or the first tim e , f oll ow t h ese steps: 1 Turn on your computer by pressing the Power key on the keyboard. The P o w er k e y is mark ed with a tri ang le . Its l o cat ion depends on whi ch keybo ard you ha v e .
2T urn on your monitor. S ee the inf or mati on that c ame with y our monit or f or the loc ation o f the po wer sw itch . On App le monit ors , the pow er s witc h is l o cated on t h e front o f the unit. By t h e wa y : Y ou onl y n eed to turn on the monitor once .
Pr o b l e m s tu r n in g y o u r co m pu t er o n? If y ou don ’ t see a nyt hi ng on t h e screen, chec k these items t o see if y ou c a n ide n ti f y th e prob lem: m Is the computer plu g g e.
Learn ing th e basics If y ou are new t o the Mac i ntosh, y ou shou ld b egin b y looking at the ea s y-to- use p ro gram called t h e Macint osh T ut orial. Th e tutori al teaches y ou t h e ba si c s kills y ou ’ll need t o use y our c omputer . T o star t the tutori al, f o llo w th ese steps: 1S lide your mouse along your mouse pad or desk.
2M o ve the tip of the arrow ( 8 ) to the question mark ( h ) in the upper-right portion of the screen. If y ou r un out of room on y our m ouse pad or des k w hile mo v ing the mou se , pi ck up the mouse and p lace it w h ere there ’ s more room .
Rev i ewing t h e b a sic s Y ou c a n use the f oll owing illu strati ons to re v iew t h e elements y ou use on y our screen t o do work wit h y our computer . Men u s The str i p acr oss t h e top o f the screen is c alled the menu b ar . Th e s ymbol s a nd wo rd s i n it represent menu s of c omma nds .
Icons Ic ons are small p ic tures t hat represent di s ks , pro grams , do cuments , a nd fo ld ers . Y ou c an double-c lic k any i con t o open it a nd see what it c ontai ns . This icon represents your computer’s internal hard disk. Icons like this one represent application programs, which you use to create documents and do other work.
18 Chapter 1 Tu r n i n g t h e com pu te r o ff To tur n y our computer o f f , y ou choose S hut Do wn fr om the S peci al menu. Detailed instr ucti ons f oll ow . 1M o ve the tip of the arrow ( 8 ) to the word “Special” at the top center of the screen.
19 Getting Started Wh e r e to fi nd ans wers When y ou ha v e quest ions about u sing y our M acintosh, t h ere are se veral pl ace s y ou can look f or ans w ers . In this book Use this book to help you set up your computer and learn about it, or to find solutions to problems with your equipment.
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21 Th e Gu ide menu is y our main source o f informati on when y ou ’ re w orki ng with y our c omputer . The menu is i dentified b y a que stion mark ( h ) i n the upper -ri ght cor n er of the screen . 2 Ge tt i n g He l p Use the instructions in this chapter to learn about the help available to you in the Guide menu.
Ge tt i n g a ns w er s t o y ou r q ues t i o ns When y ou ha v e a quest ion w hile w orki ng wit h your c omputer , y ou c an get the an sw er by c hoosin g Macint osh Gui de from the Gu ide menu . 1P ull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program.
3N otice the three buttons at the top of the window: Topics, Index, and Look For. Maci n t osh G uide gi v e s you t hree w a y s o f findi ng inf or mation: m Topics lets y ou choose fr om a list o f general s ub jects; it is like t h e table o f c ontents in a book.
2C lick “Customizing Your Computer” or “Setting Options” (whichever is available) in the list of topics. When y ou c lic k a ny t opi c area, a list o f rel ated quest ions appears on the right sid e o f the Mac i ntosh G uide windo w. 3C lick the question “How do I set the time and date?” and then click OK.
Ge tt i ng a n s we rs w i th t he I nde x b utt on 1 In the Macintosh Guide window, click the Index button. An alphabetic al li st of s ub jects appears on the left s ide o f the window . 2S croll through the alphabetical list until the phrase “background pattern” is visible.
4C lick the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr ucti ons f or y ou to f o llo w . 5 Read and follow the instructions in the window. Maci n t osh G uide pr ov ides step-b y-step instr ucti ons to ans w er the que stion y ou selected.
Ge tt i ng a n s we rs w i th t he L oo k F or b utt on 1 In the Macintosh Guide window, click the Look For button. A small bo x appears on the left s ide o f the wi ndow , where y ou can type tex t. 2C l i ck the arrow button to activate the text box.
4C lick the question “How do I turn off the Empty Trash warning?” and then click OK. Or double-click the question. A small window appears with instr ucti ons f or y ou to f o llo w . 5 Read and follow the instructions in the window. Maci n t osh G uide pr ov ides step-b y-step instr ucti ons to ans w er the que stion y ou selected.
29 Getting Help Ti ps f or usi ng M aci nt os h Gu id e Here are a f ew t ips f or us i ng Ma cintosh G uide e f fec ti v el y: m Maci n t osh G uide i s a v ail able onl y w h en y ou are i n the Finder—the de s kt op area where y ou c a n see the icons o f dis ks , f olders , and file s .
30 Chapter 2 Iden t ify i ng object s on the scre en So me ti me s y ou ’ll see an unf amiliar item on t h e screen a nd as k y ourse lf , “What ’ s that?” Y ou c an get an ans wer b y u sing a M acintosh f eature kno wn a s Ba lloon He lp .
Learn i ng us ef ul sho r tcu ts Y ou c a n p erf orm ma ny ta s ks in the Finder more qui ckl y if y ou use k e y board or mou se shor tcuts . F or ex ample , i nstead of c lic king an ic on a nd choos i ng Op en from t h e File menu, y ou c an simp l y double-c li ck t h e ic on t o op en it.
3 Read about the shortcuts available for the category you selected. Click th e r i ght ar ro w i n the lo wer -right c or n er of the window t o disp la y t h e ne x t wi ndo w (if there is one) .
33 3 Co n ne ct i n g Ad diti o n al E quip m e nt Yo u r c o m puter at a g la n ce Th e illu stration on t h e n ex t pa ge sho w s a ba si c Po wer M acint osh 9 50 0 sy stem, read y to u se . (R ememb er that y our monit or a nd ke y board ma y appear sl i ght l y diff erent from t h e on es p ictured here , dependi ng on w hat y ou purc hased.
34 Chapter 3 Your computer’s ports and connectors SCSI port g Connects your Macintosh to SCSI equipment such as external hard disk drives and scanners. Ethernet port (AAUI) G Connects your Macintosh to a high-speed Ethernet network using an adapter.
35 Connecting Additional Equipment Apple Desktop Bus V Connects your Macintosh to an input device, such as a (ADB) port keyboard or a trackball. Sound input port ≈ Connects your Macintosh to an Apple PlainTalk Microphone or other audio input equipment.
Con ne ct i ng au dio e quip m e nt Y our Mac i ntosh c an pl a y a nd record stereo s ound from a v ariety of s ources . Y ou c a n listen t o or reproduce stereo sound b y connectin g audio equ ipment t o th e sound input a nd output por ts on the c omputer .
37 Connecting Additional Equipment Th e c omputer ’ s s ound por ts accept t h ese 3 . 5 mm audio c onn ect ors: Th e stereo miniplu g is f ound m ost of ten on stereo equipment (f or ex amp le , pe rs onal headphon es) .
Yo u’ re now read y t o b egin listening t o and w orking with s ound. For m ore in fo rm ati on on w orki ng wit h sound, see the “ Sound ” top ic o f Macint osh Guide , a v a i la b l e i n t h e Gu ide ( h )m e n u .
Connecting Additional Equipment 39 If y ou c a n ’ t p lace t h e microphone on t op of the monit or , pos it ion the micr ophon e accor di ng t o these g uide li n es: m Th e micr ophon e should be b etw een 1 a nd 3 feet a w a y from y ou.
5T u r n on the computer. No w y ou hear the computer ’ s sound t hrou gh the ex ter nal sp eakers . No t e : To contr ol the v o lume o f y our ex ter nal speakers , op en the Sound c ontr ol pan el a nd choose V olume s i n the pop-up menu. U se t h e B uilt-i n Headphones s lider t o ad just the v o lume f or y our ex ter nal speakers .
IMPORTANT “Bef ore Y ou Connect a De v ice ” a nd “Connect i ng a S CS I De v ice ” c ontain general instr ucti ons f or attaching S CS I de v i ces t o y our computer .
If the de v ice i s not the first on e , use a S CS I periph eral i nterf ace c able t o c onnect it t o the la st de v ice in the chain. IMPORTANT Th e t otal lengt h of t h e cab les in a SC S I chain shoul d not ex ceed 6 meters (20 f eet) . S CS I c able s must ha ve a 1 1 0-oh m imp eda nce .
Con ne ct i ng a S CSI de v i ce Us e t h e s e general instr ucti ons i n con junct ion with t h e i nstr ucti ons that c ame with y our S CS I de v ice: 1 Turn off your Macintosh.
Ex pand i ng memo r y Th e d ynamic random-acce ss mem ory (DRAM) i n your c omputer c a n b e ex panded. I nstalli ng addit ional DRAM adds m ore memory t o y our computer a nd ex pands its c apabilitie s .
Connecting Additional Equipment Con ne ct i ng ne tw or k ca bl es Y our Mac i ntosh c an b e connected t o a hi gh-sp eed E ther n et n etw ork v i a a n AA UI E ther net connect or or a hi gh-sp eed 1 0B A SE- T Ether net connect or . Y ou ca n a lso connect t o a Loc alT alk netw ork.
To set up your net work c onfi gurat ion, open the App leT al k contro l pan el t o c hoose t h e ph y si cal netw ork interf ace y ou are us i ng . (T h e App leT alk contr ol pan el als o contains zone i nf or mation—a de f ault zone is c hosen f or y ou.
47 Read this chapter for information on installing and working with application programs on your computer. Y our computer ha s se veral app lic ati on pro grams alread y i nstalled, as w ell a s so me pro grams t hat n eed to be i nstalled b ef ore y ou c a n use t h em.
IMPORTANT If y our computer di d not come wit h a CD-R O M pl a yer and y ou did not g et the CD-R O M disc t hat contains s y stem so ft w are , be s ure to mak e a bac kup cop y o f the program s i n the App le Extra s f older . B ackup c opie s allo w y ou to re st ore y our so ft w are if anyt hi ng shoul d g o wrong .
To use y our pro grams most e f fec ti v el y , f o llo w these g uide li n es: m To a v o i d i nstallat ion pr oblems , turn of f v ir us protec tion pr ogram s a nd use Ap pl e Extens ions M a nag er t o tur n o ff s y stem e xtens i ons (ex cept f or Maci n t osh E as y Op en) b ef ore y ou i nstall a ny s o ftw are .
50 Findi n g out which pr o gr a ms are op en If y ou ha v e se v eral pro grams and wi ndow s open, you c an find out whi ch pro gram is ac ti v e and whi c h other program s are op en by pu lli ng do wn t h e Ap pl ica ti on menu .
Bac king up y our file s Ma ki ng b ackup c opie s of importa nt file s is g ood protect ion a g ainst poss ib le dama ge t o the ori gi nals . m Y ou c a n bac k up file s stored on y our har d dis k b y cop ying them t o flopp y dis ks .
Share d li br aries Powe r M a ci ntosh pr ogram s use speci al file s called shar e d l ibr ar ie s. Th e se f iles he lp P o w e r Mac i ntosh pr ogram s to run more ef f icient l y , and c a n b e used b y m ore than one Po w er Macint osh pro gram simu lta n eous l y .
53 Thi s c ha pt e r pro v i des inf or mati on on the optional CD-R OM p la y er . R ef er t o Ap p e ndix A, “Health, S af ety , and Maintenance T ips ” f or informati on on the proper handli ng o f these di sc s .
54 Chapter 5 Ins er t in g a CD-R OM d i sc Fo llo w these instr ucti ons to inser t a CD-R O M disc int o y our CD-R O M pl ay er . Then f ollo w the instr ucti ons pro v ided wit h y our disc , as w ell as t h e ins tru ct i ons in this manual. 1 Start up your Macintosh computer, if it’s not already on.
55 Using the Optional CD-ROM Player Ej e c ting a CD-R O M d i s c Fol low th es e i n s t r u cti ons to open the tra y and eject a CD-R O M disc fr om y our computer . IMPORTANT Y ou ma y not b e able t o eject a disc if it i s b eing shared. T o tur n off f ile shari ng , use the S hari ng Setup c ontro l pa n el.
Playin g audi o CDs Wi th y our CD-R O M pl a yer and y our computer ’ s built-in sp eaker , y ou can p la y audio c ompact di scs (CDs) or audi o track s on CD-R O M disc s . Y ou can al so attac h h eadphon es or speakers t o the computer t o listen t o audi o CDs a nd audio trac ks .
57 Using the Optional CD-ROM Player Wo r k i n g w i t h P h o t o CDs Y ou c a n use y our CD-R O M pl a yer t o open Photo CD ima g es st ored on Photo CDs . A Phot o CD ima ge i s a digit ized v ersi on of a standard phot o graph that y ou can open a nd v ie w on y our computer screen .
Shari ng a CD-R OM d i sc o v e r a netw o rk Y ou c a n share a CD-R O M disc u s i ng y our computer ’ s file-sharin g feature . If th e disc ha s audio portions , y ou will be able t o h ear the audio y ourself , but other people on the netw ork will not.
II part Chapte r 6 T rouble s ho oti ng.
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61 Consult this chapter if you experience problems using your computer. Wh e n y o u ha v e q uest io n s If y ou w ant t o know ho w to do a parti cular ta s k with y our c omputer , ref er t o Maci n t osh G uide in th e Guid e ( h ) menu. F or instr ucti ons on us i ng Maci n t osh G uide , see Chapter 2 of thi s manual.
Ta k e y o u r t i m e When y ou see a n er ror m es sa g e, you don ’ t ha v e to tak e act ion immedi atel y . Th e me s sa ge sta y s on the screen unt il you c li ck t h e OK (or R estart) button or tur n of f the Mac intosh . To h elp di agnose and c or rect t h e problem , g ather as muc h i nformati on on the s itu ati on as y ou c a n.
Sta r t o v e r Often y ou c an eliminate a problem s impl y b y c learing the c omputer ’ s mem ory a nd star ting o v er . If y ou c a n, sa v e any open documents b ef ore re star t i ng the Ma cintosh .
Re build your deskt o p reg u l ar l y A proces s kno wn a s “rebu ildi ng the de s kt op ” helps y our Mac i ntosh k eep trac k of data on y our star tup dis ks . Alt hough y ou u su all y use t h e hard di s k i n y our computer a s a star tup di s k, y ou can als o star t up from any other di s k that has s y stem so ft w are i nstalled.
m The Ma c int osh or t h e monitor i s not gett i ng po wer . If y ou ha v e a separate monit or , c heck t hat the monitor i s plu g g ed i n a nd tur n ed on, a nd that the monit or c able is fir ml y connected t o both the com puter a nd the monitor .
When you start up, a disk icon with a blinking question mark appears in the middle of the screen. Th is ic on i ndic ates t hat y our Mac i ntosh c annot find the s y stem so ft w are it n eeds t o star t up .
When you try to start up from a floppy disk, a disk icon with an X appears in the middle of the screen and the floppy disk is ejected. Thi s i c on indic ate s that the flopp y di s k y ou tried to start up from is not a star tup dis k . Wa it a f ew sec onds .
The hard disk icon does not appear on the desktop. If y ou don ’ t see a hard di s k icon on t h e des k top , try the f oll o wi ng: m Us e t h e Dri v e Setup pro gram to mak e the dis k a v ail able . Dri v e Setup is lo ca ted in the Utilit ies f ol der on y our hard di s k.
Your Macintosh can’t read a floppy disk. If y ou see a me ss ag e that a fl oppy di s k is un readable , try one o f the f oll o wi ng: m If the dis k has ne ver been used, y ou ma y s impl y need t o i niti alize it. F or ins tru ct i ons , see the “Dis k s ” t opi c of M acintosh G uide , a v ail able in the Guide ( h ) menu.
You can’t eject a floppy disk If y ou c a n ’ t ejec t a flopp y dis k in the us u al w a y , try the f oll owin g i n order: m Hol d dow n the x a nd S hift k e y s and pres s the numb er 1 ke y on y our keybo ard to ejec t a dis k in the i nter nal dis k dri v e .
Your computer won’t restart and there is a CD-ROM disc inside the CD-ROM player. m Y our computer ma y be tryi ng t o star t up from the CD-R OM di sc . Pre ss t h e Open/ Cl os e butt on on the front o f the computer t o op en the tra y , and remo v e the CD-R O M disc .
m Th e pro gram is a 68K app lic ati on r unni ng in emul ation m ode that requires a separate float i ng-po i nt unit (FPU) . It c a nnot use t h e built-in FPU on y our com puter ’ s micropr o ces sor . Check t h e do cumentati on that c ame with t h e program t o f i nd out if the pro gram requires t h e FPU f ound in the 68K chip .
m Some ti mes i nco m p a t ibl e sy st e m ext e n si ons or contr ol pan els c a n cau se sys t e m s o f t wa r e prob lems . R estart while ho lding do wn t h e Shif t ke y t o temporaril y tur n of f all s y stem e xtens ions .
m Si gnals from t h e mouse are not reac hi ng the c omputer , eit h er b ecau se the mouse n eeds c lea ni ng or becau se there is s omething wr ong wit h the mouse . Cl ea n the mouse ac cordin g to t h e i nstr uct ions in Appendix A of t his book .
m Y our s y stem has a s o ftw are problem . Re star t y our Mac i ntosh . F or i nstr ucti ons , see “ Start Ov er” in the secti on “If Y ou Ha ve T r ouble ” ear lier i n this c hapter . Check t h e star tup di s k a nd applic at ion pro gram y ou were u sing w hen the prob lem o ccur red.
You experience problems using a document from a DOS computer. If y ou c a n ’ t open a DO S do cument us ing a M acintosh pr ogram , try the fol l ow i ng : m Op en the do cument from wit hin the program b y c hoosing Open i n the pro gram ’ s F ile menu.
77 You experience problems using an older Macintosh program. Some ol der Macint osh pro grams are not comp letel y c ompatib le with P ow er Maci n t osh c omputers . Check with t h e pro gram ’ s ma nuf acturer f or co mpatib ility a nd upgrade i nf or mation .
If you installed a CD-ROM player after you bought your computer and your computer won’t restart after you’ve copied software for your CD-ROM player to the System Folder. m If y ou attempt t o i nstall so ft w are f or y our CD-R O M pl a yer wit hout us i ng th e I nstaller , y ou ma y not be able t o restar t y our computer .
The tray of your CD-ROM player won’t open. If a CD-ROM disc icon appears on your screen: m Dra g the disc i con t o the T rash, or selec t it a nd choose Put A w a y fr om the F ile m enu. If the A ppleCD A udio P la y er pro gram is ac ti v e , c hoose Ejec t CD from t h e File menu .
Pro b l e m s wi t h CD-R O M d i s cs You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop. m Make s ure that t h e disc label i s f acing up and the di sc is centered in the tra y . If y ou ’ re u sing a small (8 cm) di sc , mak e s ure it is within the tra y ’ s inne r ring .
Your computer ejects a CD-ROM disc without giving you any error message. m Make s ure the disc i s flat in the tra y and the disc l ab el is f ac ing up . If yo u ’ r e us i ng a small (8 cm) di sc , mak e s ure it ’ s centered wit hi n the tra y ’ s inne r ring .
Pro b l e m s p l ay in g a u dio CDs You don’t hear any sound when you play an audio CD or an audio track on a CD-ROM disc using the AppleCD Audio Player. m If y our CD-R O M pl a yer w as installed af ter you bou ght y our c omputer , mak e sure t h e audio c able is pr op erl y c onn ected.
Pro b l e m s u s in g Ph oto CDs Your CD-ROM player will not open Photo CDs. m Re i n s t a ll the CD-R O M so ft w are (a v ailable t hrou gh the “Mu ltiMedi a Softw ar e ” option in Cu stom Install when y ou reinstall s y stem so ft w are) . Your computer does not display color icons for individual images on a Photo CD.
If y our c omput er ’ s per f o rm an ce decr eases If y ou noti ce a decrease in y our computer ’ s speed and general performance afte r y ou add speci al so ft w are li ke a c ontrol panel , s y stem ex tensi on, or cust om ut ility , it ma y be b ecau se thi s so ftw are do es not w ork w ell with P o wer Maci n t osh c omputers .
So l v ing p r int e r p r o bl e m s m All prin te r s : Check y our printer setting s i n the Chooser , making s ure y ou ha v e se lected the correct pri nter . Ne xt , tur n of f the c omputer and pri nter a nd c h eck t h e pri nter cab le connect ions .
Obtai ning up date d Ap p le so ftw a re Ap pl e so ft w are updates inc lude all of t h e late st v ersi ons of A pple s of tw are , in cl uding most printer dri v ers , S y stem E nablers , and updates t o utilit ies , ne tw orki ng , a nd communi cat ion s of tw are .
Com puSer v e Ap pl e so ft w are updates are posted t o tw o separate area s on CompuS er v e: Ap pl e S uppor t F or um a nd App le New Update s . A ll updates are posted s imu lta n eous l y to bot h areas . Update s are remo v ed from the A pple Ne w Update s area after t hree week s .
Intern e t : Ap pl e Compute r Hig h er Educat ion gopher s er v er Ap pl e recommends u sing T urboGoph er c lient so ft w are t o acce ss t h e App le Co mputer H igher Educ ation g opher server .
Intern e t: ft p .su p po r t .ap pl e.co m Thi s i s a F ile T ransf er Prot oco l (ftp) serv er with all o f the late st App le so ft wa re updates .
Init i alizi n g a h ar d di sk Bef ore y ou c an use a ne w dis k , the dis k must be prepared s o that the com puter know s w h ere to st ore i nf or mation on t h e dis k . T his preparati on is ca lled init i alizing (or for m a t t i ng ) the dis k.
Sta r t i ng u p f r om a CD-R O M d i sc To i n i t i a lize , test , or repai r a hard dis k, or t o i nstall s y stem so ft w are on a har d dis k, y ou n eed to start up y our computer from another dis k.
How t o ini ti ali z e a h ar d d i s k Y ou i niti alize a n App le SC SI har d dis k b y us ing a pr ogram c alled Dri v e Setup, w hic h is on the fl oppy di s k labeled Disk T oo ls that came w i th y our computer .
Rep air ing a d am a ge d di sk Dis ks c a n b ecome dama g ed by repeated use and handli ng . Wh e n do yo u need t o rep a i r a d i s k? If y ou see a me ss ag e repor ting that a di s k is dama ged or unreadable , y ou ma y n eed t o repai r the dis k .
Check t hat both c hai ns of de v i ces are termi nated properl y . For inf or mati on on settin g SC S I ID numb ers and ter mi nating a S CS I c hai n, see Chapter 3 of thi s ma nual and the ma nuals t hat cam e with y our SC S I equipment. m Te s t t h e dis k f o llo wi ng t h e i nstr ucti ons that c ome next.
3 In the list of drives, click the disk you want to test. 4P ull down the Functions menu and choose Test Disk. 5W hen a message tells you that testing is complete, click Quit.
2 Open the Disk First Aid icon. Y ou ma y need to l ook i n a f older c alled Ut ilitie s to f i nd Dis k F i rst Aid. 3C l i ck the icon of the disk you want to test. Dis k icons appear i n a bo x at the top o f the Dis k F i rst Aid wi ndow . 4C lick Repair to begin testing and repairing the disk.
97 Troubleshooting If Di sk Fi r st Aid c anno t corre ct th e problem m T ry repai ri ng t h e dis k a g ain. Somet imes repeatin g the pro ces s cor rects the prob lem. m Us e a nother dis k repai r or reco v ery pro gram . Some di s k repai r program s let y ou reco v er informati on from a dama ged di s k .
Wh e n sh ould y o u re i ns ta l l s y s t em so ftw a re? If y ou ha v e a pr oblem with y our s y stem s of tw are , y ou ma y see this i con in the middle o f the screen: If thi s icon appears , f.
After Di s k F i rst Aid star ts , fo llo w the instr ucti ons on the screen. Di s k First Aid c heck s your har d dis k f or an y problem s . 3W hen Disk First Aid has finished checking your hard disk, choose Quit from the File menu. 4 Open the Drive Setup program.
11 Make sure that the hard disk named in the box is the one on which you want to install system software. If it isn ’ t , c lic k S witch Di s k until the c or rect di s k name appears . 12 Click Install. 13 Follow the instructions that appear on the screen.
Doi ng a cl ean i ns ta l l a t i on o f s y s t em s o ftw a re The st eps in thi s sect ion out li n e what i s commonl y c alled a “ c lean ” ins ta ll at i on o f s y stem so ft w are . A c lea n i nstallat ion allo w s y ou to di sco v er wh ic h item in y our S y stem F older i s c aus i ng a prob lem.
4 Open the Drive Setup program. Y ou use t h e Dri ve S etup pro gram to update y our har d dis k . 5 In the list of drives, click your startup disk. 6P ull down the Functions menu and choose Update Driver. 7W hen the update process is finished, quit Drive Setup.
11 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn ’ t , c lic k S witch Di s k until the c or rect di s k name appears . 12 Hold down Shift– x –K to start the clean installation.
16 When you see a message reporting that the installation was successful, you may need to click Restart. Y ou need to c li ck R e star t onl y if y ou i nstalled so ft w are ont o the star tup dis k . If a me ss a ge repor ts that installati on w a s not suc ces s ful , try rep eating t he cl e a n i n s t allat ion pr o ced ure .
Doi ng a custom instal lati on F or most Mac i ntosh u sers , the Ea s y I nstall proced ure described in the pre v i ous sect ions i s appropriate , b ecau se it automat ic all y installs all the items y ou n eed.
The Cu st om Install di alog bo x app ears , list i ng all a v ail able s y stem softw a r e c ompon ents . 4S croll through the list of components, clicking the checkbox next to each component you want to install.
Inst a llin g or r e in s t a llin g C D - RO M s o f t war e CD-R OM s of tw are i s a set of pr ogram s a nd file s that allo w y our CD-R OM pl ay er to w ork c or rect l y with y our c omputer a nd allo w it t o pla y diff erent kinds of CDs , li ke Phot o CDs or audio CDs .
The Cu st om Install di alog bo x app ears , list i ng all a v ail able s y stem so ft w are com pon ents . 4S e l ect Multimedia Software by clicking the checkbox next to it. To get addit ional informati on about each c omponent listed, c lic k the bo x with th e l e tter i in it to the ri ght of t h e component.
III part App en di x A Hea l t h , Saf et y , an d Ma i n t e na nce T i ps App en di x BI n s t a l l i n g a n Ex pansi on Ca rd App en di x C S peci a l K e y s on Y ou r K e y bo a rd.
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111 F or your o w n saf ety a nd that o f your equ ipment , f ollo w all the instr ucti ons i n this cha p t e r . K eep these instr ucti ons a v ailab le for re f erence b y y ou a nd others .
Musculo s keleta l d i sco m f o r t As w i t h a n y act i v ity that inv ol v es s ittin g for l ong peri ods o f time , us i ng a co mputer can mak e your mu sc les s ore and stif f .
Eye f a ti gu e Ey e fa t i g u e c a n o ccur w h en e ver t h e e ye s are f o cused on a nearb y objec t f or a lo ng time . T his prob lem o ccurs becau se the e y e musc le s must w ork har der to vi ew a n ob ject that ’ s c loser t ha n about 20 feet (6 m eters) .
Y ou ma y ha v e t o raise y our c hai r so y our f orearms and ha nds are at the proper ang le to the k e yboar d. If this mak e s it imposs ib le to re st y our feet fl at on the floor , y ou c an use a f ootre st with ad justable hei ght and tilt t o mak e up for an y g ap b etw een the floor and y our feet.
Av oiding fatigu e m Chang e y our seated posit ion, stand up , or stretc h w h en e ver y ou start to f eel ti r e d. Frequent shor t breaks are helpful in reducing f at ig ue . m Us e a light t ouc h when typing or u sin g a mouse and keep y our hands and fi nge r s rel ax ed.
Sa f et y i n st ructi ons F or your o w n saf ety a nd that o f your equ ipment , al w a y s take t h e fo llo wing prec auti ons . Tu r n o f f the c omputer complete l y a nd disconnect t h e pow e.
Ha nd l i n g y o u r co m puter e qu ipme nt Fo llo w these g uide li n es f or handli ng y our computer and its c ompon ents: m When setting up y our c omputer , pl ace components on a stur d y , flat s urf ace , a nd c arefu ll y fo llo w all setup instr uc tions .
Ha nd l i ng t he mo n i t o r Fol low th es e procedures f or handli ng a m onitor: m Tu r n do wn t h e screen bri ghtn es s contr ol if y ou lea v e the c omputer tur n ed on f or ex tended p eriods . If t h e brightne ss i s not tur ned dow n, the ima ge on th e s c r een cou ld “bur n i n ” and dama ge t h e screen.
Ha nd l i ng f l opp y di sk s 125 ° F (52 ° C) 50 ° F (10 ° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk label. Store disks at temperatures between 50 ° F and 125 ° F. Do not touch the exposed part of the disk behind the metal shutter.
Ha nd l i ng CD-R OM d i scs K eep the se impor ta nt saf ety instr ucti ons i n mi nd as y ou use CD-R OM di sc s: m Hol d a disc b y the ed ge s or by one ed ge and the center hole .
Other impor ta nt saf ety instr ucti ons t o keep in mi nd as y ou use y our CD-R OM pl a y er: m Po si ti on y our computer s o that w hen the tra y op ens , it do esn ’ t bump int o an ything .
122 Appendix A Ej e c ti ng a f l op p y d i s k F or i nstr ucti ons on eject i ng a fl oppy di s k or a remo v ab le media di s k, see t h e “Dis ks ” t op ic of M acint osh Gui de , a v ailable in the Gu ide ( h ) menu .
Cle an ing you r eq u i p men t Fo llo w these g eneral r ules w hen c lea ni ng the outs ide o f y our computer and its components: m Us e a damp , s of t , li nt-free c loth t o c lean the computer ’ s ex terior . A v oid ge t ti ng m oi s ture i n a ny openi ng s .
2T urn the mouse upside-down and turn the plastic ring on the bottom counterclockwise to disengage it. If y ou ha v e an ol der mouse , you ma y need t o pres s the pl ast ic ring (rat h er tha n t u r n it) to di seng a g e it.
5W ipe the mouse ball with a clean, soft, dry, and lint-free cloth. 6I f necessary, wash the mouse ball with warm soapy water (use a mild soap such as a dishwashing liquid) and then dry the mouse ball thoroughly. 7G ently blow into the mouse case to remove any dust that has collected there.
Lo c king an d unlo c kin g the m o use Some m o us e de v i ces c an b e lock ed so t hat the ball c an ’ t be remo v ed. A lo ck i ng m o us e has a small ho le on the pl asti c ri ng . To l o c k t h e mouse , fo l low thes e steps: 1 Insert a straightened paper clip into the hole on the plastic ring.
To unl ock t h e mouse , f oll ow the se steps: 1 Insert a straightened paper clip into the hole on the plastic ring. 2P ress down on the paper clip while you turn the ring counterclockwise.
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Y ou c a n i nstall pri nted circuit boar ds (c alled ca r d s ) f or v ideo and graphic s appli c ations , netw orking and communi c ations , addit ional proce ss ing po wer , or other pur poses . The car ds fit into ex p a nsion slots ins i de the computer .
Ex pans io n c a rd pow er r e qu i rem ent s Th e c ombi n ed pow er cons umpti on of e xpans ion c ards mu st not ex ceed the limits specif ied for y our M acintosh m odel.
3 Remove the cover from the computer. Sl i d e th e cov e r a w ay from t h e bac k pa n el an i nch or t wo . Th en raise the c ov er strai ght up a nd of f the computer .
4T ouch the metal part of the power supply case inside the computer to discharge static electricity. Alw a ys do thi s b ef ore y ou t ouch an y par ts , or i nstall a ny c ompon ents, ins ide th e co m puter .
5 Lower the auxiliary fan. Squeeze t h e si des o f the f a n a nd pull do wn . To lower the auxiliary fan, squeeze the sides to unlatch it. 133 Installing an Expansion Card.
6 Being careful not to touch the sharp edges, pull out the metal access port cover behind the expansion slot you want to use, and set the access port cover aside. 7 Remove the card from its static-proof bag. Hol d the c ard b y its edg es t o a v oid t ouc hi ng t h e connect or .
8A lign the connector end of the card with the expansion slot. 9P ress the card gently but firmly until the connector is fully inserted. m Sl i d e th e card b e tw een the tw o le v ers that hel d the acces s por t co v er y ou remo v ed ear lier . Y ou ma y need t o pres s the le v ers apar t s li ghtl y t o gu ide the ca r d b e t w een them.
10 Lift the auxiliary fan back into place. When the card is properly seated, the levers snap into place and secure the card. Snap the auxiliary fan back into place. Processor card This guide on the auxiliary fan housing engages the processor card in the computer.
11 Replace the cover on the computer. Lower th e cov e r all the w a y do wn ont o the ca se . Push t h e co v er bac k until it t ouc hes t h e bac k pan el. 12 Tighten the screws on the back panel. Y ou are no w finished i nstalli ng the c ard. Y ou ma y tur n on the computer and star t us i ng t h e n e w car d.
Upgr a di n g th e pro c e s sor Y our computer ’ s proces sor c an b e upgraded with t h e i nstallat ion o f a proces s or upgrade c ard. To upgrade y our proces sor , remo v e the old pr o ces sor c ar d, then fo llo w the procedure i n this c hapter f or i nstalli ng e xpans ion c ards t o install the n e w proces s or car d.
139 Y our computer k e yboar d contains cer tai n sp eci al ke y s t hat typ ewriter keybo ard s don ’ t ha v e . M a ny o f these k e y s allo w y ou to gi v e c omma nds to t h e co mputer without us ing the mou se .
Special keys on Apple keyboards (c ontinued) Control key In combination with other keys, this key provides shortcuts or modifies other actions. Delete key Use to delete selected material, or the character to the left of the insertion point. Enter key In a dialog box, pressing Enter is the same as clicking the outlined button.
Ty p i n g s p e c i a l c ha rac t ers a n d s y m bo l s Y ou c a n typ e a v ariety of inter national and other speci al s ymbol s a nd ch a r acters (inc ludi ng c haracters with di acriti cal mark s , suc h as ac cents) b y pres s i ng c ombinations o f k e y s .
If y ou pres s the Opti on ke y , K e y C aps out li n es li ght l y the ke y s that y ou c an use i n co m b i n ati on with letter ke y s t o type letters with accents or ot h er di acritic al marks .
Spe cia l key com b i na t i o ns If dif fi cultie s with y our mou se or computer don ’ t all o w y ou t o use standard met hods of qu itting a pr ogram or re star ting y our c omputer , y ou c an try us i ng th es e s p eci al ke y c ombinations .
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A AAUI network, connecting to 45 accent marks, typing 141–142 access covers for expansion slots 35, 134 active program 16, 49, 50 acute accent (´), typing 142 adapter for expansion card 129 ADB port.
Application menu Hide Others/Show All commands 50 using 16 working with several programs at a time 49–50 application programs backing up 48 can’t be found 75 can’t be opened 76 compatibility iss.
CD-ROM system software disc, starting up from basic instructions 91 installing system software 99, 102, 105 for troubleshooting 66, 67, 68, 70, 80 to use Disk First Aid 95, 98, 101 to use Drive Setup .
D dampness, protecting the computer from 116, 117, 121 DAT drive, installing 44 Delete key 140 desktop At Ease 71, 78 hard disk icon doesn’t appear 68 hiding/showing windows on 50 looks unusual 71, .
F fatigue from computer use, avoiding 113, 115 FDDI networks 45 files. See also documents backing up 51 file sharing ejecting CD-ROM discs and 55 sharing a CD-ROM disc 58 Finder activating 22, 29 icon.
I, J icons ADB 8, 9 application program 17 blinking question mark 66, 98 defined 17 Disk First Aid 96, 98, 101 disk with an X 67 document 17 do not appear correctly on screen 68 Finder 49 folder 17 ha.
L LaserWriter Select 300 model, printer driver compatibility 85 liquid spills on computer equipment 116, 117, 118, 121 LocalTalk network, connecting to 45 locking the mouse 126 Look For button, Macintosh Guide 23, 27–28 M Macintosh Easy Open 49 Macintosh Guide.
O Option- x keys to rebuild the desktop 64, 68, 143 Option key 140 combined with other keys for typing diacritical marks 142 P Parameter RAM (PRAM), resetting 65 PC Exchange control panel 69, 75, 76 p.
repairing disks 93–97 repetitive stress injuries (RSIs) 112 replacing special software in new System Folder 104 replacing the clock battery 65 Restart command (Special menu) 63 restarting the comput.
system extensions performance problems and 84 reinstalling 100, 104 turning off before installing application programs 49 to rebuild the desktop 68, 75 to resolve software problems 70, 72, 73, 78 Syst.
network configuration problems 46 Photo CD problems 83 printer problems 85 restarting the computer can’t restart after installing software for CD-ROM player 70, 78 can’t restart with CD-ROM disc i.
Apple Computer , Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 030-8760-A Printed in U.S.A. .
An important point after buying a device Apple 9500 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Apple 9500 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Apple 9500 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Apple 9500 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Apple 9500 Series will certainly help you make a decision on the purchase.
If you already are a holder of Apple 9500 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Apple 9500 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Apple 9500 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Apple 9500 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
