Instruction/ maintenance manual of the product 42LQ640H LG Electronics
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Express Script Installer Menu Wizard pages 10 – 14 Custom Master TV Setup pages 25 – 28 FTG Mode of Operation pages 43 – 49 EXPERIENCED INST ALLER © Copyright 2013 LG Electronics U.S.A., Inc. Hospital TVs P/N: 206-4245 (Rev A) Commercial Mode Setup Guide Note: Selected features shown within this guide may not be available on all models.
2 206-4245 MODEL and SERIAL NUMBER The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here: Model No._________________ Serial No._______________ W ARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK).
3 206-4245 IMPORT ANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings.
4 206-4245 IMPORT ANT SAFETY INSTRUCTIONS (Continued from previous page) 22. Outdoor Antenna Grounding If an outside antenna or cable system is connected to the product, follow the precautions below .
5 206-4245 T able of Contents Notes • Installer Menu content is intended for use primarily by qualied TV electronics technicians. • Refer to the applicable Owner ’s Manual for additional information on TV installation, specications, maintenance, and safety instructions.
6 206-4245 Commercial Mode Overview This document describes how to set up 42LQ640H Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’ s CPU or Pr oto co l T ransl at or Ca rd (P TC) , or it resides externally from the TV (i.
7 206-4245 Commercial Mode Overview (Cont.) T ypical Installer Menu TV Setup Menus PICT UR E A UD IO INP UT OPT IO N TIM E MY ME DI A CHA NN EL L OC K Installer Menu T o cre at e a custo mi zed Mast e.
8 206-4245 Pro:Centric TV Interactive Menu Features When running the Pro:Centric application, the interactive Pro:Centric TV enables patients and visitors to locate and select television entertainment.
9 206-4245 Pro:Centric Operation (Cont.) Pro:Centric Setup Adm inist ratio n and ma nagem ent o ption s f or th e Pro :Cent ric serv er ar e des cri bed i n det ail i n t he Pro :Cent ric Ser ver Admin Clie nt Us er Guide . T his docu ment descr ibe s onl y tho se se tti ngs t hat m ust b e s peci ed on the TV s.
10 206-4245 Initiate Conguration or Exit the Express Script Installer Menu Wizard Select Express Script to continue Insta ller Menu Wiza rd Use the Expre ss Script to set up the TV Exit OK PTC: V1.
1 1 206-4245 Express Script Installer Menu Wizard (Cont.) Insta ller Menu Wiza rd Set up the Pro:C entric fea ture of the TV Conf igurati on Only PTC: V1.
12 206-4245 Express Script Installer Menu Wizard (Cont.) (Continued on next page) Complete the TV Conguration The following procedure describes the remaining Express Script Installer Menu Wizard steps. Y ou can select the “Back” button, where available, to check previous settings, as necessary .
13 206-4245 (Continued from previous page) 5. Choose whether to allow access to channels outside the channel lineup. T o allow direct access to channels outside the channel lineup (default: Y es), you can simply select Next and press OK on the Installer Remote.
14 206-4245 Express Script Installer Menu Wizard (Cont.) (Continued from previous page) Select Edit Channel Map and press OK on the Installer Remote to edit the Channel Map, as necessary . Channel edit options will be displayed in a pop-up window (see example at right).
15 206-4245 Installer Menu Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself; however , you should also refer to the Installer Menu descriptions in this document if you are conguring the TV using LG’ s FTG conguration software.
16 206-4245 As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’ s current conguration mode.
17 206-4245 Menu Item Function V alue Range Default V alue Brief Description of Function 000 INST ALLER SEQ 0 ~ 3 0 Leave default set to 0. 001 POWER MANAGE 0 ~ 7 0 Sets number of hours of no activity before automatic shutoff. 002 AC ON 0 / 1 0 Set to 1 to enable TV to turn ON when AC power is applied.
18 206-4245 Installer Menu (Cont.) Installer Menu Items 070 through 122 Menu Item Function V alue Range Default V alue Brief Description of Function 070 FOR. CH-TIME 0 ~ 7 2 Chooses custom foreground color for the Channel-Time display . 071 BCK. CH-TIME 0 ~ 7 2 Chooses custom background color for the Channel-Time display .
19 206-4245 000 - INST ALLER SEQUENCE Species entry sequence to the Installer Menu. 0 = 9876 1 = 4321 2 = 1478 3 = 3698 001 - POWER MANAGE (Power Management) Determines hours of no activity before automatic shutoff. The Power Management function is for saving energy .
20 206-4245 012 - IR BANKS EN (IR Banks Enable) For direc t acce ss to a partic ular c hanne l b ank. W hen en abled , y ou can acces s a ch annel ba nk by inputt ing t he discre te IR code for tha t bank . Not e: This item is not available in the Installer Menu when item 027 HOSPIT AL MODE is set to 0.
21 206-4245 Installer Menu (Cont.) When Hospital Mode is enabled and the TV is in Pass-through Mode, channel banks are also available. Refer t o channel b anks inform ation in th is doc ument for further detai ls. Channe l banks are not s upport ed if Hospi tal Mo de is set to 0 or on TVs th at are con gured for FT G Mode oper ation.
22 206-4245 070 - FOR. CH- TIME (Chann el-Time Display F oreground C olor) Set according to Color Chart: 0 = Black 3 = Cyan 6 = Y ellow 1 = Blue 4 = Red 7 = White 2 = Green 5 = Violet Note: If foreground color and background color are the same, the menu background will be transparent.
23 206-4245 096 - DEF . ASP . RA TIO (Default Aspect Ratio) Selects default aspect ratio at power up. • Set to 0 for Set By System. • Set to 1 for 4:3. • Set to 2 for 16:9 (default). • Set to 3 for Just Scan. • Set to 4 for Zoom. Note: This item is not available in the Installer Menu unless item 106 ASP RA TIO LOCK is set to 0.
24 206-4245 * PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies. Installer Menu (Cont.) 1 19 - DA T A CHANNEL Set to 0 to disable. Set from 1 to 135 to match the RF channel number that will be used by the Pro:Centric server as its data channel.
25 206-4245 Custom Master TV Setup Clonable TV Setup Menu Features Notes: • Some menu options vary between analog and digital channels and Aux inputs. • The end user only has access to features that are available on the pillow speaker or the user remote control if provided by the institution.
26 206-4245 Custom Master TV Setup (Cont.) T ypical Installer Menu Note: The Installer Menu header will vary depending on the TV you are setting up. Adjust the values for these Installer Menu items. 2. Set Installer Menu items. This step provides specic instruction only on the Installer Menu items that should be set on a Master TV .
27 206-4245 (Continued from previous page) Note: If you intend to use a USB memory device / .tlx le for cloning purposes, and you wish to use the TV Zoning feature, make sure to assign a TV Zone # at this time as described in Reference section, “Using the TV Zoning Feature.
28 206-4245 Not e: The max imum nu mber of chan nel s (anal og, dig ital, and Aux inpu ts) tha t can be tr ansfe rred to the PT C is 141 . An att empt to tr ansfe r more th an 14 1 cha nnels of any co.
29 206-4245 Channel Icons / Custom T ext Labels (2-5-4 + MENU Mode) Changing Channel Icons and/or Adding or Editing Custom T ext Labels in the Channel-Time Display If there is no pre-assigned icon for a channel, you can add a custom text label of up to seven (7) characters to help identify the channel or network.
30 206-4245 C HA NN EL P RE VI EW - B AN K 1 C H 01 1 -0 01 NO RM AL -A DDED E nt er - > Ch an ge C C -> V CH IP M en u, Ch . P re vi ew - > Ex it Channel Banks Setup Channel Banks Overview Chann el Banks enable instit ution admin istrators to create tiered channe l programm ing on patient in-room TVs.
31 206-4245 Channel Banks Setup (Cont.) T ypical Channel Previe w/Bank s Setup Menu C HA NN EL P RE VI EW - BA NK 1 C H 01 1 -0 01 N OR MA L- ADD ED E nt er - > C h an ge C C -> V CH I P M en u , C h. P re vi ew - > Ex i t IDs currently selected channel bank.
32 206-4245 Channel Banks Setup (Cont.) Inactive TV Setup The re are two opt ions fo r crea ting an ina ctive TV displ ay on Chan nel Bank 4. Eith er: • Select NORMAL-DELETED for each channel in Cha.
33 206-4245 Date _____________ Installer _____________________________________ Page ___ of ____ Location ______________________________________________________________________ Channel Banks W orksheet.
34 206-4245 There are four different procedures for cloning a Master TV Setup (including a TV that has been set up using the Express Script Installer Menu Wizard), each with its own advantages and limitations (see also “Cloning Methods” on page 25): • Using a USB memory device / .
35 206-4245 USB Cloning Procedures USB Cloning Notes • Read the IMPOR T ANT CL ONING IN FORMA TION on p age 3 4 bef ore b egi nning any clon ing p roced ure s.
36 206-4245 USB Cloning Procedures (Cont.) T each Master TV Setup to T arget TV 1. Turn ON the T arget TV . The next step depends on whether the Express Script Installer Menu Wizard appears on the screen: • If th e wiz ard i s dis playe d, the TV is in the required factory default state.
37 206-4245 USB Cloning Procedures (Cont.) USB Cloning Notes • Read the IMPOR T ANT CL ONING IN FORMA TION on p age 3 4 bef ore b egi nning any clon ing p roced ure s. • Y ou may edit a lename as part of the Learning procedure; however , a le with edited contents will not be recognized.
38 206-4245 USB Cloning Procedures (Cont.) T each Master TV Setup to T arget TV 1. Turn ON the T arget TV . The next step depends on whether the Express Script Installer Menu Wizard appears on the screen: • If th e wiz ard i s dis pla yed, the TV is in the required factory default state.
39 206-4245 Clone Programmer Cloning Procedures Antenna or CA T V CLONE SELECTION MENU Selected Bank: CBankX Saved (1) LEARN FROM TV (2) TEACH TO TV (3) SET CLONE CLOCK FROM TV (4) SET TV CLOCK FROM C.
40 206-4245 Clone Programmer Cloning Procedures (Cont.) (Optional) Set the Clock Set the time on a Master TV’s clock. (If the time has already been copied from a TV into the TLL-1 100A clone programmer , you can set the Master TV’s clock by copying the time from the clone programmer .
41 206-4245 Clone Programmer Cloning Procedures (Cont.) Ferrite Core (TDK, ZCAT 2035-0930) Antenna or CA T V QuickSet II Programmer L T2002 ® ZENIT H ELE C TR ONICS COR PORATI ON, L INCO LNSHI RE, I .
42 206-4245 Clone Programmer Cloning Procedures (Cont.) (Optional) Set the Clock Set the time on a Mast er TV’ s clo ck. (If the ti me ha s alr eady be en copi ed fr om a TV in to the L T2 002 clon e progr amme r , you can set th e Mas ter T V’s cloc k by cop ying the tim e fro m the clo ne progr amme r .
43 206-4245 FTG Mode of Operation FTG Mode Overview FTG Mode enab les Pro: Idiom decry ption and als o all ows logi cal chan nel mapp ing of phys ical cha nnels . This mode provides the following features: • Logical channels mapped to RF delivered content.
44 206-4245 FTG Mode of Operation (Cont.) PICT URE A UDIO INP UT OPT ION TIM E MY MEDI A CHA NNEL L OCK TV Setup Menus Shows that the TV is in Pass-through Mode . Function Menu Indicates the TV is not in Pass- through Mode . While the TV is in this mode, Installer Menu settings can be accessed as read-only .
45 206-4245 FTG Mode of Operation (Cont.) Creating an FTG Conguration File using the FTG File Manager This section describes how to create an FTG Conguration (.tlx) le that can be saved to a USB memory device. In order to enable Pro:Idiom decryption, it is recommended that you create an FTG Conguration le using the FTG File Manager .
46 206-4245 FTG Mode of Operation (Cont.) (Continued from previous page) Note: T o remov e an indiv idual item from the FTG Co nguration List or t he TV S etup Menu List, clic k on/ highli ght the it em to be r emoved, and then clic k the Remo ve It em but ton direct ly above t he ap plicab le “List” window .
47 206-4245 1. Turn ON the T arget 42LQ640H TV . If the Express Script Installer Menu wizard appears on the screen when you turn ON the TV , use the Up/Down arrow keys on the Installer Remote to select Exit , and press OK . 2. Insert the USB memor y devi ce that co ntains the FTG Cong uratio n le into the TV’s USB IN por t.
48 206-4245 1. Turn ON the TV , and then insert a USB memory device into the USB IN port on the TV . 2. Press MENU on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is already in FTG Mode).
49 206-4245 FTG Mode of Operation (Cont.) * If the Express Script Installer Menu Wizard appears on the screen when you turn ON the TV , use the Up/Down arrow keys on the Installer Remote to select Exit , and press OK . Note that in this case, you will not need to perform step 2 because the TV is already in a factory default state.
50 206-4245 Note: The data referenced in the FTG Conguration List is only a snap- shot of the current FTG Channel Map and FTG Installer Menu settings when copied to the list.
51 206-4245 FTG Channel Map Conguration Utility The FTG Channel Map Configuration Utility enables you to create, view , edit, and print a Logical Channel Map. PRINT MAP Click to display a printable FTG Channel Map Report. The report can also be exported as an HTML or T ext file.
52 206-4245 FTG File Manager Utilities Overview (Cont.) DELETE Click to remove highlighted channel from FTG Channel Map. ADD After defining a new Logical Channel, click to add channel to the FTG Channel Map. FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
53 206-4245 FTG File Manager Utilities Overview (Cont.) CONFIGURA TION SETTINGS Select tabs for categories of Installer Menu items to set up TV . FTG Installer Menu Conguration Utility Note: The Pro:Centric tab enables you to set up Pro:Centric-specic parameters.
54 206-4245 Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software V ersions Y ou can check the software versions of the TV by accessing the Installer Menu with the Installer Remote (see “Accessing the Installer Menu” on page 15 for further information).
55 206-4245 Re fer enc e: Do wnlo adi ng a S pla sh S cre en usi ng a USB Me mo ry Devi ce Splash Screen Image File Guidelines • The splash screen image must be a baseline (not progressive) 24-bit JPEG. • The image should be no larger than 1 MB. • The maximum resolution allowed for a 42LQ640H splash screen image is 1920 x 1080 pixels (FHD).
56 206-4245 Reference: Power Consumption Settings Note: V alues are results of controlled experiments under laboratory conditions. The following tables assume Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 255). Item 099 Back Lighting (Static) 42LQ640H Power Consumption (W atts) Percent Savings 100 67.
57 206-4245 Reference: TV Aux Input Conguration DIRECT ACCESS T uning * TV ENABLE MPI DA T A Installer Menu Item 046 ST ART AUX SRCE (Start Aux Source) V alue Installer Menu MPI DA T A ST A TUS TYP.
58 206-4245 Reference: 42LQ640H Hospital Operations Hospital Features The following table identies when and how the 42LQ640H hospital features are supported in three differ- ent TV congurations. As indicated in the introduction to this document, LG commercial TV functionality is based on “ownership” of the Channel Map.
59 206-4245 Speaker Selection The following table outlines speaker settings as determined by Installer Menu items 027 HOSPIT AL MODE and 020 FEA TURE LEVEL.
60 206-4245 Thi s sec tion descr ibe s how to r estor e f actor y def aults ei ther on a singl e TV t hat i s c urren tly i n Pas s-t hroug h or FTG M ode o r on mul tiple TV s t hat a re cu rrent ly in FT G Mod e. Note: If the TV(s) is/are currently in FTG Mode, restoring the factory defaults also resets the TV to Pass- through Mode.
61 206-4245 Reference: Auto Input(s) Sensing Feature This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS. T o disable auto-sensing for all available Aux inputs, set item 042 to 0. T o enable auto-sensing for all available Aux inputs, set item 042 to 255.
62 206-4245 Reference: Auto Input(s) Sensing Feature (Cont.) Item 042 V alue Inputs Installer Menu Display A V1 RGB HDMI 1 HDMI 2 HDMI 3 001 Enabled Disabled Disabled Disabled Disabled DDDDXXX0 016 Di.
63 206-4245 Reference: Using the TV Zoning Feature This s ection des cribes the TV Zon ing featur e availabl e wit h the 42LQ640H m odel TV s. The T V Zoning featur e enables you to cre ate locali zed c ongur ations for TVs in selected locations, or “Zones ,” wit hin the instal lation env ironment.
64 206-4245 OPT ION OK Mo ve • Language • Caption : Off • Standby Light : Of f • My Media Setting • Set ID : 1 • Demo Mode : Off • Zone : 1 • Eject Reference: Using the TV Zoning Feature (Cont.) At the s ame t ime, kee p in mind that the TV Zo ne de signa tions ar e not mutu ally exc lusiv e.
65 206-4245 Reference: 42LQ640H Rear and Side Jack Panels AUDIO IN (RGB/DVI) ( 3.5 mm jack) Audio connection for RGB or DVI device. PILLOW SPEAKER Connect pillow speaker here.
66 206-4245 Reference: External Stereo Speaker Setup SPEAKER OUT 8Ω 3 1 2 1 LEFT (Tip) 2 RIGHT (Ring) 3 GROUND (Sleeve) The thre e-con tact (le ft, righ t, groun d) SPEAK ER OUT 3.
67 206-4245 Reference: Pillow Speaker Setup The pillow speaker will only be functional after the Express Script/Custom Master TV Setup and/or cloning procedures are complete. Note: When Installer Menu item 027 HOSPI T AL MODE is set to 254 ( factor y default value), th ere is no power (volt age) suppl ied to the pillow sp eaker .
68 206-4245 SAP Analog Mode: Selects MTS sound (Mono, Stereo, or SAP). DTV Mode: Changes the audio language, if additional languages are available. * INFO Displays channel information. ** CC Activates subtitles, unless the Channel Preview/Banks Setup Menu is currently on the screen, in which case this option displays the Lock (V -Chip) Menu.
69 206-4245 Reference: USB Media Navigation using Pro:Centric Pillow Speaker The Pr o:Centric pillow spe aker is cu rrent ly the only pill ow speaker that enab les us ers to naviga te and pla y/view USB media le s (vi deos, music, pho tos, etc.) . This section pr ovides a brie f overview of the Pr o:Centric pillo w spea ker naviga tion tools .
70 206-4245 General Guidelines: Choosing a Location for Installing a VESA Standard Mount T o the right are some examples of VESA standard mounts. Since there are numerous types of stands and mounts available, only a few are shown here. Refer to the instruc- tions provided with the TV stand that will be used to mount the TV .
71 206-4245 T roubleshooting General T roubleshooting (Some Quick and Easy T ips for Resolving Problems) Installation Symptom Possible Cause(s) Possible Solution(s) Cannot direct enter channel number . (TV in Pass-through Mode) Installer Menu item 028 CH.
72 206-4245 TV turned ON? Y es No Press POWER on Installer Remote. TV is not in Commercial Mode. Call T echnical Support for assistance. TV is in Commercial Mode. No On-screen menu display no longer toggles? Y es Press MENU repeatedly as if to access the Installer Menu.
73 206-4245 Reset Clone Programmer After Static Shock Aft er re placi ng ex hau sted batte ries (L T2002 only ), or if t he cl one p rog ramme r beh aves str angel y aft er a stati c sho ck: • TLL-1 100A: T urn the TLL-1 100A OFF and then ON.
74 206-4245 Channel Previe w/Bank s Setup Menu C HA N NE L P R EV I E W - B AN K 1 C H 0 1 1- 00 1 N OR MA L- ADD ED E nt e r -> C ha ng e C C - > VC HI P M e nu , Ch . Pr ev ie w - > E x it Symptom Possible Cause Possible Solution Cannot change channel status in menu.
75 206-4245 Glossary of T erms Channel Map T ypicall y refe rs to a logic al cha nnel mappi ng of p hysica l chan nels . Th is allo ws dig ital ch an- nels , like analo g ch annels , to be tuned witho ut requ iring the da sh k ey .
76 206-4245 Document Revision History / Open Source Software Notice Document Revision History Date Description August 2013 Revision A: New document Product documentation is available online at: www .
206-4245 Revision A © Copyright 2013 LG Electronics U.S.A., Inc. For Customer Support/Service, please call: 1-888-865-3026 www .LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a registered trademark of LG Electronics Inc.
An important point after buying a device LG Electronics 42LQ640H (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
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If you already are a holder of LG Electronics 42LQ640H, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LG Electronics 42LQ640H.
However, one of the most important roles played by the user manual is to help in solving problems with LG Electronics 42LQ640H. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LG Electronics 42LQ640H along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center