Instruction/ maintenance manual of the product 350 LG Electronics
Go to page of 194
L L G G ® ® L L G G 3 3 5 5 0 0 P P h h o o n n e e G G u u i i d d e e L L G G 3 3 5 5 0 0 Phone Guide MMBB0232801(1.0) G L L G G ® ® L L G G 3 3 5 5 0 0 M M a a n n u u a a l l d d e e l l u u s s u u a a r r i i o o LX350_VNO_Cover.
L L G G ® ® L L G G 3 3 5 5 0 0 P P h h o o n n e e G G u u i i d d e e LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page a.
T able of C ontents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Y our Phone’ s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Section 1: Getting Started . . . . . . . . . . . . . .
Erasing the C ontacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Restricting Y our Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Resetting Y our Phone . . . . . . . . . . . . . . .
Using Y our Phone’ s T ools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 2H. Using Y our Phone’ s V oice Services . . . . . . . . . . . . . . . . . .94 Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . .
Maintaining Saf e Use of and Access to Y our Phone . . . . . . . . . .167 Using Y our Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .170 Caring f or the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171 Radio Fr equency (RF) Energy .
LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page f.
Introduction This Phone Guide introduces you to y our wireless service and all the fea tures of your new phone. It’ s divided into four sections: ⽧ Section 1: Getting Started ⽧ Section 2: Y our .
ii Y our Phone’ s Menu The following list outlines your phone’ s menu structure. F or more inf ormation about using your phone’ s menus, see “Navigating Through Phone Menus” on page 20. 1. Call History 1. Missed Calls 2. Incoming C alls 3. Outgoing Calls 4.
iii 5. My C ontent Games Get New/ My Content Manager Ringers Get New/ My Content Manager Screen Sav ers Get New/ My Content Manager Applications Get New/ My Content Manager <Options> 6. W eb 1. Launch 7. Bluetooth 1. Add Device 2. T rusted Devices 3.
iv 2. Sounds 1. Ringers 1. Caller ID / 2. No Caller ID / 3. Roaming 2. K ey T ones Short T ones/L ong T ones 3. V olume 1. Ringer Silence All/ Off / Vibr ate/Low/ Med Low/ Med/High Med/High/High + V ib 2. Earpiece Low /Med Low /Med/High Med/High 3. K ey Beep Off /Low/ Med Low/ Med/High Med/ High 4.
v 7. Bluetooth 1. On/Of f On/Of f 2. DUN Service Enabled/Disabled 3. V isibility Hidden/Visible for 3 Min/ Alway s Visible 4. Bluetooth Inf o 8. Security [Enter Lock C ode] 1. Lock Phone Unlock/Lock Now/ On Power Up 2. Picture Msg 1. L ock Pictures / 2.
vi LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page vi.
Getting Star ted Section 1 LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 1.
2 Section 1A: Setting Up Service Section 1A Setting Up Service In This Section ⽧ Getting Started (page 3) ⽧ Setting Up Y our V oicemail (page 4) ⽧ Getting Help (page 5) Setting up service on your new phone is quick and easy .
Section 1A: Setting Up Service 3 Getting Started Unlocking Y our Phone T o unlock y our phone, follow these easy steps: 1. Press and hold to turn the phone on.
4 Section 1A: Setting Up Service Setting Up Y our V oicemail All unanswered calls to y our phone are automatically transf erred to your v oicemail, even if your phone is in use or turned off . Therefor e, you will want to set up your voicemail and personal greeting as soon as your phone is activ ated.
Section 1A: Setting Up Service 5 Getting Help Directory Assistance Y ou ha ve access to a variety of services and informa tion through Directory Assistance, including residen tial, business, and governmen t listings; assistance with local or long- distance calls; movie listings; and hotel, restaur ant, shopping , and major local even t information.
6 LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 6.
Section 2 Y our Phone LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 7.
8 Section 2A: Y our Phone – The Basics Section 2A Y our Phone: The Basics In This Section ⽧ Front View of Y our Phone (page 9) ⽧ Viewing the Display Scr een (page 12) ⽧ Fea tures of Y our Phon.
Section 2A: Y our Phone – The Basics 9 Fr ont View of Y our Phone Phone Basics 2. Softk ey Buttons 4. T ALK 16. End (Power) 14. Navigation K ey 17. Menu/OK 6. V oice Services Key 9. Accessory Jack 13. Microphone 12. Charger Jack 3. Headset Jack 8. Back (Clear) 5.
10 Section 2A: Y our Phone – The Basics K ey Functions 1. Signal Strength Indicator repr esents the signal strength by displaying bars. The more bars displayed, the better the signal strength. 2. Softk ey Buttons let you select softkey actions or menu items corresponding to the bottom lef t and right lines on the display screen.
Section 2A: Y our Phone – The Basics 11 9. Accessory Jack allows y ou to connect optional accessories, such as a USB cable. CA UTION! Inserting an accessory into the incorrect jack may damage the phone. 10. Digital Camera allow s you to take sharp , high-resolution digital pictures.
12 Section 2A: Y our Phone – The Basics 18. Display Screen displa ys all the information needed to opera te your phone, such as the call status, the C ontacts list, the date and time, and the signal and battery str ength. 19. Battery Strength Indicator r epresents the amount of remaining battery char ge currently av ailable in your phone.
Section 2A: Y our Phone – The Basics 13 indicates you ha ve New Messages. indicates your phone’ s location featur e is on. indicates your phone’ s location featur e is off . indicates your da ta connection is active. (Data is being transf erred.
14 Section 2A: Y our Phone – The Basics F eatures of Y our Phone Congr atulations on the purchase of y our phone. The L G350 b y L G is lightweigh t, easy-to-use, and reliable, and it also offers many significant fea tures and service options.
Section 2A: Y our Phone – The Basics 15 䢇 Speed dial lets you dial phone numbers with one or two keypr esses (page 32). 䢇 Y ou can wir elessly pair your Bluetooth-enabled phone to other Bluetooth devices, including headsets and hands- free devices.
16 Section 2A: Y our Phone – The Basics T urning Y our Phone On and Of f T urning Y our Phone On T o turn y our phone on: 䊳 Press and hold for appr oximately two seconds. Once your phone is on, it may displa y “Searching for Service,” which indicates that your phone is sear ching for a signal.
Section 2A: Y our Phone – The Basics 17 Using Y our Phone’ s Battery and Charger W ARN ING: Use only manufacturer -approved batteries and char gers with your phone.
18 Section 2A: Y our Phone – The Basics Removing the Ba ttery W ARN ING: Do not handle a damaged or leaking Li-Ion battery as you can be burned. T o r emove your ba ttery: 1. Make sur e the power is off so that you don’t lose any stored numbers or messages.
Section 2A: Y our Phone – The Basics 19 off and y ou will lose all the information you w ere just working on. For a quick check of y our phone’ s battery level, glance a t the battery charge indica tor located in the upper-right corner of your phone’ s displa y screen.
20 Section 2A: Y our Phone – The Basics Naviga ting Thr ough Phone Menus The navigation k ey on your phone allows y ou to scroll through menus quickly and easily . The scroll bar at the right of the menu keeps tr ack of your position in the menu at all times.
Section 2A: Y our Phone – The Basics 21 Backing Up W ithin a Menu T o g o to the previous menu: 䊳 Press . T o r eturn to standby mode: 䊳 Press . Displaying Y our Phone Number Just in case you forg et your phone number , your phone can remind you.
22 Section 2A: Y our Phone – The Basics Making and Answering C alls Making Calls Placing a call from your phone is as easy as making a call fr om any landline phone. Just enter the number and press , and you’ re on your w ay to clear calls. T o mak e a call using your ke ypad: 1.
Section 2A: Y our Phone – The Basics 23 Dialing Options When you enter numbers in standby mode, y ou will see a variety of dialing options appear on the phone’ s displa y screen. Tip: T o speed dial a phone number from standby mode, press and hold the speed dial number .
24 Section 2A: Y our Phone – The Basics Answering C alls T o ans wer an incoming call: 1. Make sur e your phone is on. (If your phone is off , incoming calls go to v oicemail.) 2. Press to answer an incoming call. (Depending on your phone’ s settings , you may also answer incoming calls by opening the phone or by pressing any number key .
Section 2A: Y our Phone – The Basics 25 Answering a R oam Call With C all Guard Enabled Call Guard is an option tha t helps you manage your roaming charges when making or receiving calls while outside the av ailable network. Please see Sec tion 2D: Con trolling Y our Roaming E xperience for more inf ormation about roaming.
26 Section 2A: Y our Phone – The Basics Calling Emerg ency Numbers Y ou can place calls to 911 ( dial ), even if your phone is locked or y our account is restricted. Note: When you place an emer gency call, your phone automatically enters Emergency mode.
Section 2A: Y our Phone – The Basics 27 In-Call Options While a call is in progess , a list of options is display ed that you may use during the call. T o select an option, highlight the option and press . The f ollowing options are av ailable: 䢇 Mute or Unmute to mute your microphone, or to unmute the microphone if it was muted earlier .
28 Section 2A: Y our Phone – The Basics End-of -Call Options Af ter receiving a call from or making a call to a phone number that is not in your Contacts , the phone number and the duration of the call are display ed. Select this option if you wish to add the new number to your C ontacts.
Section 2A: Y our Phone – The Basics 29 4. Use the numeric keypad to en ter the new contact name and press to sav e the new entry . – or – Search for an e xisting contact name and press to sav e the new number . 5. Press Done (lef t softkey) to sa ve the new entry .
30 Section 2A: Y our Phone – The Basics Dialing and Saving Phone Numbers With P auses Y ou can dial or sa ve phone numbers with pauses for use with automated systems , such as voicemail or credit card billing numbers. There are two types of pauses a vailable on your phone: 䢇 Hard pause sends the next set of numbers when you press .
Section 2A: Y our Phone – The Basics 31 Plus (+) Code Dialing When placing international calls , you can use Plus Code Dialing to automatically enter the in ternational access code for y our location (for example, 011 f or international calls made from the United States ).
32 Section 2A: Y our Phone – The Basics Using Speed Dialing Y ou can stor e up to 99 numbers in your phone’ s speed dial memory to make con tac ting friends and family as easy as pressing a button or two . With this f eature, you can dial speed dial entries using one ke ypress for locations 1-9 or two keypr esses for locations 10-99.
Section 2A: Y our Phone – The Basics 33 Entering T e xt Selecting a Character Input Mode Y our phone pr ovides convenien t ways to enter wor ds, letters, punctuation, and numbers whenever y ou are prompted to enter text (for e xample, when adding a Contacts entry or when using SMS T ext Messaging).
34 Section 2A: Y our Phone – The Basics Entering Char ac ters Using T9 T ext Input T9 T ext Input lets you enter te xt in your phone by pressing keys just once per letter . (T o select the T9 Word mode when entering text, see “Selecting a Char ac ter Input Mode” .
Section 2A: Y our Phone – The Basics 35 Adding a W ord to the T9 Database If a word you w ant to enter is not displayed as an option when you are using T9 T ext Input, you can add it to the database. T o add a w ord to the T9 T ext Input database: 1.
36 Section 2A: Y our Phone – The Basics Entering Char ac ters by T apping the K eypad T o en ter characters by tapping the keypad: 1. Select the Abc mode. (See “Selecting a Character Input Mode” .) 2. Press the corr esponding keys repea tedly until the desired letter appears.
Section 2A: Y our Phone – The Basics 37 Entering Numbers, S ymbols, Smileys , Preset Messages and Recen t Messages T o en ter numbers: 䊳 Select the 123 mode and press the appropria te key . (See “Selecting a Character Input Mode”). T o en ter symbols: 䊳 Select the Symbols mode.
38 Section 2B: Contr olling Y our Phone’ s Settings Section 2B C ontrolling Y our Phone’ s Settings In This Section ⽧ Sound Settings (page 39) ⽧ Display Settings (page 42) ⽧ Location Setting.
Section 2B: Controlling Y our Phone’ s Settings 39 Sound Settings Ringer T ypes Ringer types help you identify inc oming calls and messages. Y ou can assign ringer types to individual C ontacts entries, types of calls, and types of messages. 䢇 Preprogr ammed Ringers include a variety of standar d ringer types and familiar music.
40 Sec tion 2B: Contr olling Y our Phone’ s Settings Selecting Ringer T ypes for Messages T o select a ringer type for messag es: 1. Select Menu > Settings > Sounds > Alerts . 2. Select V oicemail Alerts or Message Alerts . ( The list of preprogr ammed ringers is displayed.
Section 2B: Controlling Y our Phone’ s Settings 41 Adjusting the Phone’ s V olume Settings Y ou can adjust your phone’ s v olume settings to suit your needs and your envir onment . T o adjust y our phone’ s volume settings: 1. Select Menu > Settings > Sounds > V olume .
42 Sec tion 2B: Contr olling Y our Phone’ s Settings Silence All There may be times when y ou need to silence your phone entirely . The phone’ s Silence All option allow s you to mute all sounds without turning your phone off . T o activ ate Silence All: 䊳 With the phone open, press and hold the v olume key down in standby mode.
Section 2B: Controlling Y our Phone’ s Settings 43 Changing the Backlight T ime Length The backlight setting lets you select how long the display screen and k eypad are backlit after any ke ypress is made. T o chang e the backlight setting: 1. Select Menu > Settings > Display > Backlight .
44 Sec tion 2B: Contr olling Y our Phone’ s Settings Changing the Display Scr een for Incoming Calls Y ou can set the color or downloaded image (scr een saver) to be shown on the Incoming Calls displa y . T o set the incoming calls displa y: 1. Select Menu > Settings > Display > Incoming C alls .
Section 2B: Controlling Y our Phone’ s Settings 45 Changing the Phone’ s Menu Style Y our phone allow s you to choose how the menu appears on your displa y screen. T o select the display’ s menu style: 1. Select Menu > Settings > Display > Menu Styles .
46 Sec tion 2B: Contr olling Y our Phone’ s Settings Changing the Pow er Save Mode This fea ture helps conserve your ba ttery power by restricting the display . T o chang e the power save mode: 1. Select Menu > Settings > Display > Pow er Save Mode .
Section 2B: Controlling Y our Phone’ s Settings 47 Location Settings Y our phone is equipped with a L ocation featur e for use in connection with location-based services that may be a vailable in the future. The Location f eature allows the network to detect your position.
48 Sec tion 2B: Contr olling Y our Phone’ s Settings Messaging Settings Staying connected to y our friends and family has never been easier . W ith your phone’ s advanced messaging capabilities , you can send and receiv e many diff erent kinds of text messages without placing a voice call.
Section 2B: Controlling Y our Phone’ s Settings 49 Callback Number 1. Select Menu > Settings > Messaging > Callback Number . 2. Select None , My Phone Number , or Other and press .
50 Sec tion 2B: Contr olling Y our Phone’ s Settings Managing Preset Messages Y our phone is loaded with 20 pr eset messages to help make sending text messages faster and easier . These messages, such as “Where are y ou?” , “Let’ s get lunch” , and “Meet me at” , can be customized or deleted to suit your needs.
Section 2B: Controlling Y our Phone’ s Settings 51 Airplane Mode Airplane Mode allows y ou to use many of your phone’ s fea tures, such as Games, Notepad, V oice Memos, etc., when you are in an airplane or in an y other area where making or receiving calls or data is pr ohibited.
52 Sec tion 2B: Contr olling Y our Phone’ s Settings TTY Use A TTY ( also known as a TDD or T e xt T elephone) is a telecommunications de vice that allows people who are deaf , hard-of -hearing , or who have speech or language disabilities, to c ommunicate by telephone.
Section 2B: Controlling Y our Phone’ s Settings 53 W ARN ING: 911 Emergency Calling It is recommended that TTY users make emergency calls by other means , including T elecommunications R elay Services (TRS), analog cellular , and landline communications.
54 Sec tion 2B: Contr olling Y our Phone’ s Settings Call Answ er Mode Y ou can determine how to answer inc oming calls on your phone, whether only by pressing , by pressing any number key , or simply by opening the phone. T o set call answ er mode: 1.
Section 2B: Controlling Y our Phone’ s Settings 55 Dialing Match Y our dialing ma tch options allow you to enable or disable Abbrevia ted Dialing and Speed Dialing . T o set y our dialing match options: 1. Select Menu > Settings > Setup/Others > Dialing Match .
56 Sec tion 2C: Setting Y our Phone’ s Security Section 2C Setting Y our Phone’ s Security In This Section ⽧ Accessing the Security Menu (page 57) ⽧ Using Y our Phone’ s Lock Fea ture (page .
Section 2C: Setting Y our Phone’ s Security 57 Accessing the Security Menu All of your phone’ s security settings ar e available through the Security menu. Y ou must enter your lock code to view the Security menu. T o access the Security menu: 1. Select Menu > Settings > Security .
58 Sec tion 2C: Setting Y our Phone’ s Security Locking Pictures T o turn picture lock on or of f : 1. From the Security menu, scr oll to Picture Msg and press . Scroll to Lock Pictures and press . 2. Highlight Lock and press . Changing the Lock C ode T o chang e your lock code: 1.
Section 2C: Setting Y our Phone’ s Security 59 Using Special Numbers Special numbers are important numbers that you hav e designated as being “alw ays av ailable” . Y ou can call and receive calls fr om special numbers even if your phone is locked.
60 Sec tion 2C: Setting Y our Phone’ s Security Restricting Y our Phone There may be occasions when y ou want to limit the numbers your phone can call. Y ou can use the Restrict Calls setting to do just that. ( The Restrict Calls setting does not apply to incoming calls , calls made to 911.
Section 2C: Setting Y our Phone’ s Security 61 Resetting Y our Phone Resetting the phone r estores all the factory defaults , including the ringer types and display settings. The Contacts, Call History , Scheduler , and Messaging ar e not affected. T o r eset your phone: 1.
62 Sec tion 2C: Setting Y our Phone’ s Security Security F eatures for Da ta Ser vices Enabling and Disabling Data Services Y ou can disable Da ta Ser vices without turning off y our phone; however , you will not hav e access to all Data Services, including Web and messaging.
Section 2C: Setting Y our Phone’ s Security 63 Selective C all Block Enabling Selective Call Block Y ou can enable C all Block for selected calls that you do not wish to answer . 1. Select Menu > Settings > Security , and then enter your lock code.
64 Sec tion 2D: Contr olling Y our Roaming Experience Section 2D C ontrolling Y our Roaming Experience In This Section ⽧ Understanding Roaming (page 65) ⽧ Setting Y our Phone’ s Roam Mode (page .
Section 2D: Controlling Y our R oaming Experience 65 Understanding R oaming Rec ognizing the Roaming Icon on the Display Scr een Y our phone’ s displa y screen always lets y ou know when you’ re off the a vailable network. Any time you ar e roaming , the phone displays the r oaming icon ( ).
66 Sec tion 2D: Contr olling Y our Roaming Experience Roaming on Analog Netw orks When you roam on analog network s, you will experience a similar quality provided by other analog carriers toda y . Although some fea tures, such as data services, will be unav ailable, you can still make and receiv e calls and access voicemail.
Section 2D: Controlling Y our R oaming Experience 67 Checking for V oicemail Messages While Roaming When you are r oaming off the av ailable network, you will not receive on-phone notifica tion of new voicemail messages.
68 Sec tion 2D: Contr olling Y our Roaming Experience 䡲 Automatic seeks network service. When network service unavailable, the phone sear ches for an alternate system. 䡲 Home Only allows y ou to access the available network only and prev ents roaming on other networks.
Section 2D: Controlling Y our R oaming Experience 69 T o ans wer incoming roaming calls with Call Guar d on: 1. Press . (A message will be displayed notifying y ou that roaming charges will apply .) 2. Select Answer . Note: If the Call Guar d feature is set to On , you need to take e xtra steps to make and receiv e roaming calls.
70 Sec tion 2E: Managing Call History Section 2E Managing Call History In This Section ⽧ Viewing History (page 71) ⽧ Call History Options (page 72) ⽧ Making a Call Fr om Call History (page 73) .
Section 2E: Managing Call History 71 Viewing History Y ou’ll find the C all History feature v er y helpful. It is a list of the last 50 phone numbers (or Contacts entries ) for calls you placed, accepted, or missed. Call History makes r edialing a number fast and easy .
72 Sec tion 2E: Managing Call History Call History Options For additional inf ormation and options on a particular call, highlight a Call History entry and press . This fea ture displays the date and time of the call, the phone number (if av ailable), and the caller’ s name (if the number is already in your C ontacts).
Section 2E: Managing Call History 73 Making a Call F rom Call History T o place a call fr om Call History: 1. Select Menu > Call History , and then select Missed Calls , Incoming Calls , Outgoing Calls , or Recent Calls . 2. Use your na vigation key to select a Call History entry and press .
74 Sec tion 2E: Managing Call History 5. Use the keypad to type in the new en try name and press . – or – Use your na vigation key to scroll thr ough your existing Con tac ts entries, highligh t a name, and press . 6. Use your na vigation key to select a phone number type (Mobile, Home, Office, etc.
Section 2E: Managing Call History 75 Erasing C all History T o erase individual Call History entries , see “Call History Options” . T o er ase Call History: 1. Select Menu > Call History > Delete Calls . 2. Select Missed Calls , Incoming C alls , Outgoing Calls , Recent Calls , or All Calls .
76 Sec tion 2F: Using Contacts Section 2F Using C ontac ts In This Section ⽧ Adding a New Contacts Entry (page 77) ⽧ Finding Con tac ts Entries (page 78) ⽧ Contacts Entry Options (page 80) ⽧ A.
Section 2F: Using Contacts 77 Adding a New C ontac ts Entry Y our phone can stor e up to 500 Con tac ts entries. C ontacts entries can store up to a total of fiv e phone numbers, and each entry’ s name can con tain 32 characters. T o add a new en try: 1.
78 Sec tion 2F: Using Contacts Finding C ontacts Entries There are se veral wa ys to display your C ontacts entries: by name, by speed dial number , and by group . Follow the steps outlined in the sections below to display entries from the Con tac ts menu.
Section 2F: Using Contacts 79 3. T o display an entry within the group , highlight it and press . 4. T o dial the entry’ s default phone number , press . – or – T o display additional Contacts entries , press the navigation k ey left or right. Finding Speed Dial Numbers T o find phone numbers y ou have stored in speed dial loca tions: 1.
80 Sec tion 2F: Using Contacts C ontac ts Entry Options T o access a Contacts entry’ s options, displa y the entry , highlight <Edit Entry> , and press . T o select an option, highlight it and press . 䢇 [Add Number] to add a phone number to the entry .
Section 2F: Using Contacts 81 6. Press Done (left softke y) to save the new number . – or – Press Options (righ t softkey), assign a speed dial number for the number , and then pr ess Done (left softke y) to sav e your new settings. Editing a C ontacts Entry’ s Phone Number T o edit an entry’ s phone number : 1.
82 Sec tion 2F: Using Contacts Assigning Speed Dial Numbers Y our phone can stor e up to 99 phone numbers in speed dial locations. F or details on how to make calls using speed dial numbers, see “Using Speed Dialing” .
Section 2F: Using Contacts 83 6. Scroll to Set Speed Dial and press . (A confirmation will be display ed.) 7. Press Done (lef t softkey) to sa ve the new speed dial number .
84 Sec tion 2F: Using Contacts Selecting a Ringer T ype for an Entry Y ou can assign a ringer type to a Contacts entry so y ou can identify the caller by the ringer type. (See “Ringer T ypes” .) T o select a ringer type for an en try: 1. Display a C ontacts entry .
Section 2F: Using Contacts 85 Dialing Services Y our C ontacts list is preprogrammed with c ontact numbers for v arious Services. T o dial a service from y our Contacts: 1. Select Menu > Contacts > Services . 2. Select Customer Service , Dir Assistance , or Operator .
86 Sec tion 2G: Using the Phone’ s Calendar and T ools Section 2G Using the Phone’ s Calendar and T ools In This Section ⽧ Using Y our Phone’ s Calendar (page 87) ⽧ Using Y our Phone’ s Al.
Section 2G: Using the Phone’ s Calendar and T ools 87 Using Y our Phone’ s Calendar Adding an Ev ent to the Calendar Y our C alendar helps organize your time and reminds y ou of important events. T o add an e vent: 1. Select Menu > T ools > Scheduler .
88 Sec tion 2G: Using the Phone’ s Calendar and T ools 7. Select a ringer type for the alarm by highlighting the ringer field and pressing . 䡲 T o selec t a ringer menu, select Options > Single T ones / Ring T ones for pr eprogrammed ringers or Options > V oice Memo / M y Content / In Phone / Get New .
Section 2G: Using the Phone’ s Calendar and T ools 89 Viewing E vents T o view y our scheduled events: 1. Select Menu > T ools > Scheduler . 2. Using your na vigation key , highligh t the day for which you would lik e to view events and press .
90 Sec tion 2G: Using the Phone’ s Calendar and T ools Note: If the day f or which you are erasing e vents contains a r epeating event, you will receiv e the following prompt: “This is a recurring e vent.
Section 2G: Using the Phone’ s Calendar and T ools 91 Using Y our Phone’ s Alarm Clock Y our phone c omes with a built-in alarm clock with multiple alarm capabilities. T o use the alarm clock: 1. Select Menu > T ools > Alarm Clock . 2. Select Alarm 1 , Alarm 2 , Alarm 3 , or Quick Alarm .
92 Sec tion 2G: Using the Phone’ s Calendar and T ools Using Y our Phone’ s Notepad Y our phone c omes with a notepad you can use to compose and store reminders and notes to help k eep you organized. T o c ompose a note: 1. Select Menu > T ools > Notepad > <Add New> .
Section 2G: Using the Phone’ s Calendar and T ools 93 2. Use your k eypad and navigation ke y to enter the bill amount and desired tip percentage. (The c orrect tip will be calculated instantly .) 3. If you’ re splitting the check, highlight Split and enter the number of people in your party .
94 Sec tion 2H: Using Y our Phone’ s V oice Services Section 2H Using Y our Phone’ s V oice Ser vices In This Section ⽧ Managing V oice Memos (page 95) ⽧ Automatic Speech Rec ognition (ASR) (page 96) Y our phone’ s V oice Services let you place calls using your v oice, store v oice reminders, and record memos right on y our phone.
Section 2H: Using Y our Phone’ s V oice Services 95 Managing V oice Memos Y ou can use y our phone’ s V oice Services to rec ord brief memos to remind you of important ev ents, phone numbers, or gr ocery list items. Rec ording V oice Memos T o r ecord a voice memo: 1.
96 Sec tion 2H: Using Y our Phone’ s V oice Services 2. Scroll to the v oice memo you wish to hear and press . 䡲 Play to pla y the selec ted voice memo . 䡲 Set As to assign the rec ording as a default ringer , a voicemail alert, a message alert, or a Contacts ringer .
Section 2I: Using Y our Phone’ s Built-in Camera 97 Section 2I Using Y our Phone’ s Built-in C amera In This Section ⽧ T aking Pictures (page 98) ⽧ Storing Pictures (page 105) ⽧ Recor ding V.
98 Sec tion 2I: Using Y our Phone’ s Built-in Camer a T aking Pictures T aking pictures with y our phone’ s built-in camera is as simple as choosing a subject, pointing the lens, and pr essing a button. Y ou can activate the phone’ s camer a mode whether the phone is open or closed.
Section 2I: Using Y our Phone’ s Built-in Camera 99 䡲 Assign to assign the picture to a phone task. Select an option: 䡲 Picture ID to assign the picture to a Con tac ts entry . 䡲 Screen Sav er to use the picture as a screen sav er . 䡲 Incoming Calls to display the picture f or all incoming calls.
100 Sec tion 2I: Using Y our Phone’ s Built-in Camer a Creating Y our Picture Messaging Password The first time you use any of the picture management options inv olving the Picture Messaging W eb site, you will need to establish a Picture Messaging password thr ough your Picture Phone.
Section 2I: Using Y our Phone’ s Built-in Camera 101 Camer a Mode Options When the phone is open and in camera mode, pr ess Options (right softk ey) to display additional camera options: 䢇 Flash to activate the flash. (See “Setting the Flash ” for details.
102 Sec tion 2I: Using Y our Phone’ s Built-in Camer a Setting the Flash T o activ ate the flash: 1. From camer a mode, select Options > Flash . 2. Select one of the following options and press : 䡲 Of f to deac tiva te the flash. 䡲 On This Shot to activate the flash f or one shot .
Section 2I: Using Y our Phone’ s Built-in Camera 103 Using the Zoom This fea ture allows you to z oom in on an object when you take a picture. Depending on your r esolution settings, you can adjust the zoom from 1x to 15x. T o use the z oom: 1. From camer a mode, press the navigation k ey or the side volume k ey up or down to adjust the zoom.
104 Sec tion 2I: Using Y our Phone’ s Built-in Camer a Viewing Y our Camera’ s Status Area Displa y Zoom L evel Option Selected Camer a Options LX350_VNO Phone Guide.
Section 2I: Using Y our Phone’ s Built-in Camera 105 Storing Pictures Y our phone’ s picture stor age area is called My Albums . Pictures are stored in the In Phone folder . In Phone Folder Once a picture is taken, it is automatically sa ved to the In Phone folder .
106 Sec tion 2I: Using Y our Phone’ s Built-in Camer a 䡲 Upload All to upload all pictures in the In Phone folder . Note: If this is the first time you hav e accessed the Picture Messaging account, y ou will be prompted to create your P ic ture Messaging password.
Section 2I: Using Y our Phone’ s Built-in Camera 107 䢇 Album List to display the My Albums list. 䢇 Media Filter to display the f ollowing options: 䡲 All to display all media. 䡲 Pictures Only to display only pictures. 䡲 Videos Only to display only videos.
108 Sec tion 2I: Using Y our Phone’ s Built-in Camer a Rec ording Videos In addition to taking pictures, y ou can also record, view , and send videos to your friends and f amily with your phone’ s built-in video camer a. T o r ecord a video: 1. Select Menu > Pictures > Camcorder to activa te video mode.
Section 2I: Using Y our Phone’ s Built-in Camera 109 䡲 Upload All to upload all videos in the In Phone folder . 䡲 Assign to assign the video as an animated scr een sav er or ringer . 䡲 Screen Sav er to display the curren tly highlighted picture as a screen sa ver .
110 Sec tion 2I: Using Y our Phone’ s Built-in Camer a 䢇 Settings to select Cue Sound, or Full Screen . (See “Selecting Video Settings” below for details.) 䢇 Review /Send Media to display the videos saved in the In Phone folder / to send the video .
Section 2I: Using Y our Phone’ s Built-in Camera 111 Managing Pictures Using the Picture Messaging W eb site Once you ha ve uploaded pictures from your phone to your online Picture Messaging acc ount at (see “In Phone Folder Options” ), you can use your personal computer to manage your pictures.
112 Sec tion 2I: Using Y our Phone’ s Built-in Camer a Managing Online Pictures and Videos From Y our Phone Y ou can use y our phone to manage, edit, or share pictures you hav e uploaded to the Picture Messaging W eb site. (See “In Phone Folder Options” for inf ormation about uploading .
Section 2I: Using Y our Phone’ s Built-in Camera 113 Downloading Y our Online Pic tures From y our online albums display , you can select pictures to download to your phone’ s In Phone f older . T o download pictures fr om the Picture Messaging W eb site: 1.
114 Sec tion 2I: Using Y our Phone’ s Built-in Camer a Sending Online Picture Messaging T o send pictures using the online Addr ess Book: 1. From the online pictur e messaging display , select a picture you wish to send and pr ess Send (left softk ey).
Section 2I: Using Y our Phone’ s Built-in Camera 115 Accessing Online Picture Options Fr om Y our Phone 1. Select a pic ture from y our online Picture Mail. (See “ Managing Online Pictures and V ideos From Y our Phone” .) 2. Select Options (right softke y) to display options.
116 Sec tion 2I: Using Y our Phone’ s Built-in Camer a ⽧ Copy This to copy the selected picture to the album. ⽧ Copy All to copy all pictur es in the current album to the target album. ⽧ Move This to mo ve the selected picture to the album. ⽧ Move All to mo ve all pictures in the current album to the target album.
Section 2I: Using Y our Phone’ s Built-in Camera 117 䡲 Post to Service 䡲 Save to ⽧ My Album to sav e the selected video to My Album. ⽧ My Con tent to save the selected video to My Con tent . 䡲 Cop y/M ove to copy or mov e videos to a selec ted album.
118 Sec tion 2I: Using Y our Phone’ s Built-in Camer a T o access y our online Albums options from your phone: 1. Display the album list in the Online picture messaging menu. (See “ Managing Online Pictures and Videos Fr om Y our Phone” .) 2. Use your na vigation key to select an album (or Inbox).
Section 2J: Using Bluetooth 119 Section 2J Using Bluetooth In This Section ⽧ T urning Bluetooth On and Off (page 120) ⽧ Using the Bluetooth Settings Menu (page 121) ⽧ Bluetooth Profiles (page 12.
120 Sec tion 2J: Using Bluetooth T urning Bluetooth On and Of f By default, y our device’ s Bluetooth functionality is turned off . T urning Bluetooth on makes y our phone “a vailable” by other in-range Bluetooth devices. T o turn Bluetooth on: 1.
Section 2J: Using Bluetooth 121 Using the Bluetooth Settings Menu The Bluetooth Settings menu allows you to set up many of the characteristics of your phone’ s Bluetooth service, including: 䢇 Entering or changing the name your phone uses f or Bluetooth communication.
122 Sec tion 2J: Using Bluetooth Bluetooth Settings: Visibility The Visibility section of the Bluetooth Settings menu allows you to manage y our phone's availability to other Bluetooth devices. T o c onfigure your phone’ s visibility (disc overability) to other Bluetooth devices: 1.
Section 2J: Using Bluetooth 123 Bluetooth Profiles All the Bluetooth settings you c onfigure are stored in your phone’ s Bluetooth user profile. Dif ferent profiles can be used for specific Bluetooth functions. 䢇 Headset Profile – This profile functions as a wireless ear jack.
124 Sec tion 2J: Using Bluetooth P airing Bluetooth Devices Add Device The Bluetooth pairing process allows y ou to establish trusted connections between your phone and another Bluetooth device.
Section 2J: Using Bluetooth 125 Bluetooth Settings 1. Select Menu > Bluetooth > Settings > On/Off . The On/Of f setting in the Bluetooth Settings menu enables or disables the Bluetooth function on the handset. 2. Select Menu > Bluetooth > Settings > DUN Ser vice > Enabled or Disabled .
126 LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 126.
Section 3 Service Fea tures LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 127.
128 Sec tion 3A: Service Features – The Basics Section 3A Service Fea tures: The Basics In This Section ⽧ Using V oicemail (page 129) ⽧ Using SMS T ext Messaging (page 137) ⽧ Using Caller ID (.
Section 3A: Service Features – The Basics 129 Using V oicemail Setting Up Y our V oicemail All unanswered calls to y our phone are automatically transf erred to your v oicemail, even if your phone is in use or turned off . Therefor e, you will want to set up your V oicemail and personal greeting as soon as your phone is activ ated.
130 Sec tion 3A: Service Features – The Basics V oicemail Notifica tion There are se veral wa ys your phone alerts you to a new message: 䢇 By displaying a message on the screen. 䢇 By sounding the assigned ringer type. 䢇 By the LED blinking red.
Section 3A: Service Features – The Basics 131 Retrie ving Y our V oicemail Messages Y ou can r eview your messages directly from y our phone or from any other touch-tone phone. T o dial from your phone, you can either speed dial your v oicemail or use the menu keys.
132 Sec tion 3A: Service Features – The Basics V oicemail Button Guide Here’ s a quick guide to y our keypad functions while listening to voicemail messages.
Section 3A: Service Features – The Basics 133 3. Press f or Expert Mode. 4. Press to turn Expert Mode on or off . Setting Up Group Distribution Lists Create up to 20 separ ate group lists, each with up to 20 customers. 1. Press and hold to access your v oicemail.
134 Sec tion 3A: Service Features – The Basics 3. Follow the v oice prompts to recor d and send your voice message. V oicemail-to- V oicemail Message Reply Reply to a v oice message received fr om an y other V oicemail user . 1. Af ter listening to a voice message, press .
Section 3A: Service Features – The Basics 135 Continue R ecording When leaving a v oice message, you can choose to continue recor ding even after y ou’ve stopped. 䊳 Befor e pressing to indicate that you are satisfied with the message you rec orded, press to continue recor ding .
136 Sec tion 3A: Service Features – The Basics V oicemail Menu K ey Following the pr ompts on the voicemail system, you can use your k eypad to navigate through the v oicemail menu. The following list outlines your phone’ s v oicemail menu structure.
Section 3A: Service Features – The Basics 137 Personal Gr eetings Name Announcement Extended Absence Gr eeting Return to P ersonal Options Menu Expert Mode (On/Of f ) Place a Call Disconnect Using S.
138 Sec tion 3A: Service Features – The Basics 䡲 Email to enter the recipien t ’ s email address. 䡲 Recent List to select a recipient from your r ecent messages. 2. Press to sa ve the recipient. (T o include additional recipients , input a new phone number or email address.
Section 3A: Service Features – The Basics 139 Accessing SMS T e xt Messages T o r ead an SMS T e xt message: 䊳 When you receiv e a text message, it will automatically appear on your phone’ s main displa y screen. Use your navigation k ey to scroll down and view the entir e message.
140 Sec tion 3A: Service Features – The Basics Using Preset Messages Preset messages make sending text messages to your friends , family , and coworkers easier than ev er . T o add or edit preset messages: 1. Select Menu > Settings > Messaging > Preset Messages > <Add New> .
Section 3A: Service Features – The Basics 141 Responding to C all W aiting When you’ re on a call, Call W aiting aler ts you to incoming calls by sounding two beeps. Y our phone’ s screen informs y ou that another call is coming in and display s the caller’ s phone number (if it is available and y ou are in digital mode).
142 Sec tion 3A: Service Features – The Basics Making a Three-W ay Call With Three-W ay C alling , you can talk to two people at the same time. When using this f eature, the normal airtime rates will be charged for each of the two calls. T o mak e a Three- W ay Call: 1.
Section 3A: Service Features – The Basics 143 Using Call F orwarding Call F or warding lets y ou forward all y our incoming calls to another phone number – even when y our phone is turned off . Y ou can c ontinue to make calls from y our phone when Call Forw arding is activated.
144 Sec tion 3B: Data Services Section 3B Data Services In This Section ⽧ Data Services Applications (page 145) ⽧ Getting Started With Data Services (page 146) ⽧ Accessing Messaging (page 152) .
Section 3B: Data Services 145 Data Services Applications Here is a brief list of the applications av ailable through your phone. For mor e information, please con tac t your service provider . Picture Msg – Instantly shoot, share, and print sharp , high resolution digital pictures , and take and send short video clips with your phone.
146 Sec tion 3B: Data Services Getting Started With Da ta Ser vices This section will help you learn the basics of using your Data Services, including managing y our user name, launching a Vision connection, and navigating the Web with y our phone.
Section 3B: Data Services 147 Launching a Data Services Connection T o launch a Da ta Ser vices connection: 䊳 Select Menu > W eb . (Y our Data Services connection will open and the Data Services home page will be display ed.) Shortcut: Y ou can also press the Lef t softkey to access the Web .
148 Sec tion 3B: Data Services Net Guard When you first connect to the W eb, the Net Guard will appear to confirm that you w ant to connect . This f eature helps you av oid accidental connections. Y ou can disable the Net Guard in the future by selecting Alwa ys Auto-Connect when the Net Guard is display ed.
Section 3B: Data Services 149 Data Services Connection Status and Indica tors Y our phone’ s displa y lets you know the current status of y our Data Services connection through indica tors which appear at the top of the screen.
150 Sec tion 3B: Data Services Naviga ting the W eb Navigating thr ough menus and W eb sites during a Data Services session is easy once you’ve learned a few basics. Her e are some tips for getting around: Sof tkeys During a Data Services session, the bottom line of your phone’ s display c ontains one or more softk eys.
Section 3B: Data Services 151 Selecting Once you’ve learned how to use sof tkeys and scr oll, you can start navigating the W eb . T o select onscreen items: 䊳 Use the navigation key to highligh t the desired item, then press the desired sof tkey button (or press ) .
152 Sec tion 3B: Data Services Going Home T o r eturn to the Data Services home page from any other W eb page: 䊳 Press and hold . – or – Press Menu (righ t softkey) and select Home () . Accessing Messaging Now you can send and receiv e emails and text messages and participate in W eb-based chatrooms right from your phone.
Section 3B: Data Services 153 Downloading Premium C ontent With Data Services and y our new phone, you have access to a dynamic variety of Pr emium Ser vice conten t, such as downloadable Games, Ringers , Screen Savers , and other applications. (Additional charges ma y apply .
154 Sec tion 3B: Data Services Selecting an Item to Download Y ou can sear ch for av ailable items to download in a number of ways: 䢇 Featur ed displays a rotating selection of fea tured items. 䢇 Categories allow s you to narrow your sear ch to a general category , such as C ountry or Pop/R ock for Ringers or For the Ladies for Scr een Savers.
Section 3B: Data Services 155 2. Select an option to continue: 䡲 Select Use/Run/View to assign the downloaded item (or to start it, in the case of a game or application). Y our Data Services session will end and you will be redir ected to the appropriate phone menu screen.
156 Sec tion 3B: Data Services T o download pur chased content from My Con tent Manager: 1. From the M y Content Manager display , highlight the category and item you wish to download and pr ess . (The information page f or the selec ted item will be display ed.
Section 3B: Data Services 157 Exploring the W eb With Web access on your phone, y ou can browse full-color graphic v ersions of your fav orite W eb sites, making it easier than ever to sta y informed while on the go. F ollow sports scores and br eaking news and weather and shop on your phone anywhere on the a vailable network.
158 Sec tion 3B: Data Services T o open the br owser menu: 䊳 Press the right softk ey . (The brow ser menu will be display ed in a drop-down list .) Options av ailable under the browser menu include: 䢇 Home. Returns the br owser to the Data Services home page.
Section 3B: Data Services 159 䡲 Edit homepage URL. Lets you edit the home page URL. 䡲 Rev er t to default homepage URL. Lets you change to default home page. 䡲 Font Siz e. Lets you adjust the font size. 䡲 Col or. Lets y ou change browser color .
160 Sec tion 3B: Data Services Accessing a Bookmark T o access a bookmark: 1. Press the right softk ey to open the browser menu. 2. Select View Bookmarks . 3. Scroll to highlight the bookmark you’ d like to access and press (or press the number corr esponding to the bookmark you wish to access ).
Section 3B: Data Services 161 Going to a Specific W eb site T o g o to a par ticular W eb site by entering a URL (Web site address): 1. Press the right softk ey to open the browser menu. 2. Select Go to UR L . 3. Select the URL field and press . 4. Use your k eypad to enter the UR L of the W eb site you wish to go to and press .
162 Sec tion 3B: Data Services Data Services F A Qs How will I know when my phone is ready f or Data Services service? Y our user name will be displa yed when you access Menu > Settings > Phone Info > My Phone Number .
Section 3B: Data Services 163 If no data is receiv ed for an extended period, the connection will terminate. Can I sign out of data services? Y ou can sign out without turning off y our phone; however , you will not be able to browse the Web or use other Data Services.
164 LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 164.
Saf ety and W arranty Inf ormation Section 4 LX350_VNO Phone Guide.qxd 12/20/06 1:18 PM Page 165.
166 Sec tion 4A: Important Safety Information Section 4A Impor tant Safety Inf ormation In This Section ⽧ General Precautions (page 169) ⽧ Maintaining Safe Use of and Access to Y our Phone (page 1.
Section 4A: Important Safety Information 167 General Pr ecautions There are sev eral simple guidelines to operating y our phone properly and maintaining safe, sa tisfactory service. 䢇 Hold the phone with the antenna raised, fully e xtended, and over your shoulder .
168 Sec tion 4A: Important Safety Information Using Y our Phone While Driving T alking on your phone while driving (or oper ating the phone without a hands-free device) is prohibited in some jurisdictions. Law s vary as to specific restrictions. Remember tha t safety alw ays comes first.
Section 4A: Important Safety Information 169 T urning Off Y our Phone in Dangerous Areas T o a void interfering with blasting operations , turn your phone off when in a blasting area or in other areas with signs indica ting two-way radios should be turned off .
170 Sec tion 4A: Important Safety Information Using Y our Phone With a Hearing Aid Device Y our phone has been tested for hearing aid de vice compatibility . When some wireless phones are used near some hearing devices (hearing aids and cochlear implants ), users may detect a buzzing, humming , or whining noise.
Section 4A: Important Safety Information 171 It further suggests you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device.
172 Sec tion 4A: Important Safety Information 䢇 It’ s best to replace the battery when it no longer pro vides acceptable performance. It can be recharged hundreds of times bef ore it needs replacing. 䢇 Don’t store the battery in high temper ature areas for long periods of time.
Section 4A: Important Safety Information 173 Body-W orn Operation T o maintain c ompliance with FCC RF exposure guidelines , if you wear a handset on your body , use the supplied or approv ed carr ying case, holster or other body-worn accessory . If you do not use a body-worn accessory , ensure the antenna is at least 7/16 inch (1.
174 Sec tion 4A: Important Safety Information Owner’ s Recor d The model number , regulatory number and serial number are loca ted on a nameplate inside the battery compartment. Rec ord the serial number in the space provided below . This will be helpful if you need to contact us about your phone in the future.
Section 4B: W arranty 175 Section 4B Manuf ac turer’ s W arran ty In This Section ⽧ Manufacturer’ s W arr anty (page 178) Y our phone has been designed to provide you with reliable, worry-free service. If for any r eason you have a pr oblem with your equipment, please r efer to the manufacturer’ s warr anty in this section.
176 Sec tion 4B: W arr anty Manuf ac turer’ s W arr anty 1. WHA T T H IS W ARR ANTY CO VERS: LG of fers you a limited warr anty that the enclosed subscriber unit and its enclosed accessories will be.
Section 4B: W arranty 177 (3) Break age or damage to antennas unless caused directly by defects in material or workmanship. (4) Alleged def ec ts or malfunctions of the product if the Customer Ser vice Department at LG was not notified by the consumer during the applicable limited warran ty period.
178 Sec tion 4B: W arr anty 4. HOW TO GET W AR RANTY SERVICE: T o obtain w arranty service, please call or fax to the following telephone numbers from anywhere in the c ontinental United States: T el. 1-800-793-8896 or F ax. 1-800-448-4026 Or visit h ttp:/ / us.
Index 179 Index A Alarm Clock 91 Answering Calls 24 B Battery 17-19 Capacity 17 Charging 18 Installing 17 Bluetooth 119-125 Bookmarks 159-160 Accessing 160 Creating 159 Deleting 160 Browser Menu 157 C.
180 Index L Lock C ode Changing 58 Locking Y our Phone 57 M Making Calls 22 Menu ii My C ontent Manager 155 N Net Guard 148 Notepad 92 P Phone (Illus.) 9 Phone Book Erasing 59 Phone Number Displaying .
Notes ________________________________________________________ ________________________________________________________ ________________________________________________________ _______________________.
An important point after buying a device LG Electronics 350 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought LG Electronics 350 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data LG Electronics 350 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, LG Electronics 350 you will learn all the available features of the product, as well as information on its operation. The information that you get LG Electronics 350 will certainly help you make a decision on the purchase.
If you already are a holder of LG Electronics 350, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime LG Electronics 350.
However, one of the most important roles played by the user manual is to help in solving problems with LG Electronics 350. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device LG Electronics 350 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center