Instruction/ maintenance manual of the product X925 Lexmark
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X925 User's Guide November 2012 www.lexmark.com Machine type(s): 7541 Model(s): 032, 036, 096.
Conten ts Safe ty infor matio n..... ...... ...... ......... ....... ......... ...... ...... .......... ...... ...... .........1 5 Learn ing a bout t he pr inte r....... .............. .......... .......... .............. ........... .......17 Findi ng in formati on abo ut the p rint er.
Attac hing c able s..... ...... ........ ...... ...... ..... ......... ...... ..... ...... ......... ..... ...... ...... ........ ....... ..... ... ............ ..... ......6 0 Veri fying pri nter set up... ...... .......... ...... ...... ........... .
Configuring a cus tom name . ....... .......... ....... ...... ....... ....... ...... .......... ....... ....... ....... ...... ....... ....... ... ....... ...... ....... . 89 Paper and specia lty med ia guid eline s. ........ .... ........ ..... ....
Making a q uick copy ...... ....... ....... ...... ....... ....... .......... ...... ....... ....... ...... ....... .......... ....... ...... .. ..... ....... ...... ....... .. 105 Copying u sing the AD F ....... ...... ....... .......... ....... ....
Creating an e-mail sh ortc ut usin g the Embed ded Web Server ........ ....... ....... ....... ...... ....... .......... ....... ....... .... .1 1 7 Creating an e-mail sh ortc ut usin g the tou ch screen ..... .......... ....... ...... ....... .......
Sendi ng a fax usi ng shor tcuts .. ...... ....... .......... ....... ...... ....... ....... ...... ........ .......... ...... ...... ........ .. ........ ...... ....... .. 130 Sending a fax usi ng the addr ess boo k ...... ....... ....... ...... ....
Advanced Optio ns ... ....... ...... ....... ....... ...... .......... ....... ....... ....... ...... ....... .......... ....... ...... ....... . ...... ...... ....... ......... 141 Scann ing to a co mputer or fla sh dr ive............................
Standard US B menu ....... ...... ....... .......... ....... ...... ....... ....... ...... ........ .......... ...... ....... ....... ...... ... .... ....... ...... ....... .. 165 Parall el [x] menu .. ...... .......... ....... ....... ...... ....... .
Ordering a waste ton er bottl e . ....... ....... ...... .......... ....... ....... ...... ....... ....... .......... ...... ....... ....... ... ....... ...... ....... .. 240 Ordering ADF rep lacement pa rts ....... ....... ...... .......... ....... .
Change [pap er sour ce] to [cus tom type n ame] ..... ...... ....... ....... .......... ...... ....... ...... ....... ....... ...... .......... .... ...... 263 Change [pap er sour ce] to [cus tom type n ame] lo ad [orient ation] ...... .......... ....
53 Unformatt ed flash detected ............... ........ ...... ...... ........ .......... ...... ....... ....... ...... .......... ....... .. . ....... ....... ..... 270 54 Serial option [ x] error ...... ....... ....... ...... .......... ....... ....
Unexpected page breaks occur ...... ....... ....... ...... ....... .......... ....... ...... ....... ....... .......... ....... ...... ...... ........ ...... ...... 279 Solvi ng cop y pro blems. ............ ...... ........ ....... ........... .......
Print irreg ulariti es ...... ....... .......... ....... ...... ....... ....... ...... ....... .......... ....... ....... ...... ....... ....... .......... ...... ....... ....... .. 295 Print is too da rk .......... ....... .......... ...... ....... .
Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. This pro duct uses a printin g pro cess t hat h eats the print med ia, and the heat may c ause t he media to r elease emiss ions.
CAUTION —SHOCK HA ZARD: Do not use the fax featu re during a lig htning s torm. Do not set up this pr oduct o r make any ele ctric al or cab ling c onnection s, su ch as the f ax fe ature, powe r cord, or tel ephone, during a light ning storm .
Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.
1 2 3 5 4 1 348 mm ( 13.7 i n.) 2 609.6 m m (24 i n.) 3 100 mm ( 3.94 i n.) 4 100 mm ( 3.94 i n.) 5 285 mm ( 11.22 in. ) Printer configurations Basic model Notes: • The printe r sta nd is a cabinet that can be c onverted into a cast er base . • If used wi th a prin ter s tand, the n th e printer suppor ts only o ne option al 5 50-shee t tray.
1 2 3 4 5 6 7 8 1 Automatic Doc ument Feeder (ADF) 2 ADF input tray 3 ADF e xit bin 4 Multipurpose feeder 5 Standard 1 50 ‑ sheet tray (Tray 1) 6 Standard 2 50 ‑ sheet tray (Tray 2) 7 Standard exi.
9 10 11 9 Optio nal 5 50 ‑ sheet trays 10 Caster base (converted from a printer stand) 11 Prin te r sta nd Basic functions of the scanner The scanne r provi des copy, fax , and sc an-to-n etwork c apabili ty for larg e workg roups.
Understanding th e ADF and sc anner glass Automatic Do cument Feede r (ADF) Scan ner glas s Use the ADF for m ulti ple ‑ page documents, includi ng duplex pages. Use the scanner gl ass for single pages or book page s, small items (such as postcards or photos), transparenci es, photo paper, or thin media (such as ma gazine cli ppings).
• Scan or co py docu ments up to 296.9 x 431. 8 mm (11.69 x 17 in.). • Copy book s up to 25.4 m m (1 in.) thick. Understanding th e printer co ntrol panel 1 @!.
Item Descriptio n 7 Home Lets you navigate back to the home screen Learning about t he prin ter 24.
Understandin g the home screen Understanding the hom e screen When th e printer is tu rned on, t he display show s a basic s creen, referred to as the home screen . Touch the h ome screen button s an d icons to initia te an ac tion s uch as co pyin g, fa xing, o r scann ing; to ope n the m enu sc reen ; or t o respo nd to messages.
Other bu tton s th at may appe ar on t he hom e scree n: Touch To Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, .
Samp le touc h scre en Submit Touch To Submit Submit chang es made in the prin ter settings. Sample Copy Print a sample copy. Right a rrow Scroll to the rig ht. Left arro w Scroll to the left. Home Return to the home screen. Right in crease Sel ect a hig her va lue.
Touch To Tips Open a context-sensitive Help dialog o n the touch screen. Other to uch- screen b uttons Touch To Acce pt Save a se ttin g. Cancel • Cancel an action or a selection. • Exit a screen and lets you return to the previous s creen without saving cha nges.
Feature Description Warn ing If an error condi tion occurs, then this icon appear s. Underst anding the home screen 29.
Setting up and usin g the home screen applications Notes: • Your home screen, i cons, a nd but tons m ay vary depen ding o n your ho me scre en custo mizat ion set tings, adminis trativ e setup , and a ctiv e embedd ed appl ications . Some appli cations are su pporte d only o n select printe r mod els.
Exporting and impo rting a configura tion using the Embedd ed Web Server You can e xport config uration setting s int o a text file that can the n be im ported a nd use d to app ly the s etting s to on e or mor e additi onal pri nters. Exporting a configuration 1 From the Em bedded W eb Serv er, cli ck Settings or Confi gurat ion .
Activating the home screen application s Your p rin ter comes w ith pr ein stal led ho me scr een appl icat ions . To us e th ese ap pli catio ns, activa te an d se t up th ese applicat ions using th e Embe dded W eb Serve r.
3 Specify the destinations, and then customize the set tings. 4 Click Apply . To use the a pplicat ion, to uch Scan to Network on the printer home screen, and then follow th e instructions on th e printer disp lay.
3 Select the Enabled check box, and then customize the settings . 4 Click Apply . To use the app lication, from the Embe dded Web Server, click Applica tions > Remot e Ope rat or Pane l > Laun ch VNC Appl et .
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g up t he prin ter, t hen tu rn th e print er off , and unplug the po wer cord from the wall outle t befo re conti nuing .
Accessing the s ystem board CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g up t he prin ter, t hen tu rn th e print er off , and unplug the po wer cord from the wall outle t befo re conti nuing .
1 2 3 1 Mem ory ca rd conn ecto r 2 Firmware and flash memory card connect ors 3 ISP co nnect or 4 Reattach the cove r. Installing a memory card CAUTION —SHOCK HA ZARD: If you are acce ssing the s y.
3 On the syste m board, open the mem ory card connector latches . 4 Alig n the no tche s on the me mory card to th e ridg es on t he c onne ctor. 1 Notch 2 Ridge Additi onal pr inter se tup 38.
5 Push th e memory ca rd strai ght in to the co nnecto r until it clicks into place. 2 1 6 Reattach the system board cover. Installing a flash memory or firmware card The syst em board has two connec tions f or an o ptional flash m emor y or fir mware c ard.
4 Push the ca rd firmly into place. Notes: • The entir e length of the c onnect or on t he card must touch a nd be f lush a gainst t he syst em boa rd.
3 Remove the two screws. 4 Unpack the ISP kit. 1 2 3 4 1 ISP soluti on 2 Screws for t he ISP solutio n 3 Screws for t he plastic brac ket 4 Pl asti c b rac ke t 5 Use the pro vided sc rews to att ach th e plas tic brac ket to th e ISP s olution .
6 Use the pr ovid ed scr ew to at tach the ISP solut ion to the syste m boar d cage . Additi onal pr inter se tup 42.
7 Connect the ISP solution interface cable into the receptacle of the syst em board. 8 Firmly c onnect the IS P solu tion to t he system board c age usin g two s crews.
Installing a printer hard dis k CAUTION —SHOCK HA ZARD: If you are acce ssing the s ystem b oard or in stall ing opti onal har dware or mem ory devic es some time af ter settin g up t he prin ter, t hen tu rn th e print er off , and unplug the po wer cord from the wall outle t befo re conti nuing .
Removing a printer h ard di sk The pr int er ha rd dis k is p rein sta lled in thi s dev ice. Note: This task re quires a flat head screwd river. Warn ing —Pot ent ial D amag e: System board electronic compon ents are eas ily damaged by s tatic electri city.
4 Remove the p rinter hard disk. 5 Reattach the system board cover. Installing optional trays Order of ins tallation CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y.
Installing a prin ter stand and optional tray Note: If used w ith a pr inter s tand, then t he printe r suppo rts onl y one o ptional 550 ‑ sheet tray. CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely.
3 Atta ch th e thumb scre ws o n top of the pri nter s tand. 4 Alig n the o ptiona l tr ay to t he prin ter s tand, t hen lower t he pr inter to th e tray.
5 Lock th e st andard and o ption al tray s tog ether using the b racket s tha t cam e with th e opti onal tray . a Open the s tandard 2 50- and opt ional 550 ‑ sheet tray. b Remove the screw from the 250 ‑ sh eet tray. c Place a bracket over the screw hole and secure it with th e screw.
6 Lock the op tional 550 ‑ s heet tray to the pri nter stan d. a Open the opt ional 550 ‑ sheet tray and remov e the screw. b Open t he printe r sta nd. c Place a bracket over the screw hole and secure it with th e screw. d Close th e optio nal tra y and printe r stan d.
7 Plug in the electrical connections between trays. 8 Atta ch brack ets to the back o f the p rinter, op tional tray, and print er s tand. 1 2 1 Bracket to lock option al tray to pri nter 2 Bracket to lock option al tray to pri nter stand a Insert bracke ts on the s lots lo cated a t the back o f the optio nal t ray and printe r stan d.
b Secur e the br acke ts with s crews. c Insert bracke ts on the s lots lo cated a t the back o f the printe r and o ption al tr ay. d Secur e the br acke ts with s crews.
9 Insert th e bases on the slot s at the sid es of the p rinter st and and secure them w ith screw s. 10 Turn the pr inter back o n. 11 Set the pr int er software to r eco gnize th e optiona l inpu t sourc e. For more in formati on, see “Upd ating avai lable opti ons in th e printer driver” on pa ge 62.
1 Unpack the optio nal tray and the printe r stand , and then remove all pa cking material . 1 3 2 4 1 Optional 5 50-sheet tra y 2 Printer sta nd 3 Brackets and screws 4 Thumbscrews 2 Turn the printe r off, and un plug t he power cord from th e wall outle t before conti nuing.
b Lift th e upper portio n of th e print er st and, lea ving the bas e. 4 Attach the thumbscr ews on the caster ba se. Additi onal pr inter se tup 55.
5 Align the trays to th e caster base, then lower t he printer to the tr ays. 6 Lock th e st andard and o ption al tray s tog ether using the b racket s tha t cam e with th e opti onal tray . a Open the s tandard 2 50- and opt ional 550 ‑ sheet tray.
b Remove the screw from the 250 ‑ sh eet tray. c Place a bracket over the screw hole and secure it with th e screw. d Close the trays. 7 Lock the op tional 550 ‑ s heet trays togeth er using the scr ews that came with the trays. a Remove the uppe r optional 550-sh eet tray drawer.
b Reach into the lower o ptional tray and insert a s crew, pushi ng it up ward to the optio nal tray above it. 1 2 8 Plug in the electrical connections between trays. 9 Atta ch brack ets to t he back o f the p rint er and optio nal t rays. a Insert brac kets on the s lots locate d at t he back o f th e op tional tray s.
c Insert bracke ts on the s lots lo cated a t the back o f the printe r and o ption al tr ay. d Secur e the br acke ts with s crews. 10 Inser t t he base s on the slo ts at th e si des of the cas ter b ase and secu re them with s crews. 11 Turn the pr inter back o n.
Attaching cables CAUTION—PO TENTIAL IN JURY: D o not use th e fax fe ature du ring a light ning storm . Do no t set up thi s produc t or make an y elect rical or cabli ng conne ctions , such as the fa x featur e, power cord, o r teleph one, during a lightnin g storm.
Verifying printer setup Once al l hard ware and soft ware op tions are i nstal led a nd the p rinte r is t urned on, veri fy tha t the p rint er is s et up correc tly by printin g the foll owing: • Menu se ttin gs pag e —Use thi s page to veri fy that all p rinte r options are insta lled cor rectly.
If you are using a Software and Do cument atio n CD and the installation dialog does not appear, then do the following: In Windows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type D:setup.exe > OK . In Windows 7 or earlier a Click or click Start , and then c lick Run .
5 Do either of the following: • Click Update Now ‑ Ask Pr inter . • Under Co nfigurat ion O ptions, manual ly add a ny inst alled har dware opti ons.
• 802.1X user na me and password • Certificates – No security If your wir eless n etwork do es not us e any type o f sec urity, th en you will no t have any sec urity inf ormat ion. Note: Using an unsec ured wi reless netw ork is no t recom mended.
2 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer. • From ou r Web sit e: Go to htt p:// suppo rt.
Installi ng the pri nter on a wi reless ne twork (Macin tosh ) Note: Make su re to disconne ct the Eth ernet c able when ins talling t he prin ter on a wire less net work. Prepare to configure the printer 1 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er.
5 Under COLLECTIONS, select Bonjou r or Rende zvous , and the n double ‑ click the pr inte r name. Note: The appl ication re ferred t o as Rende zvous in Ma c OS X version 10.2 is now call ed Bonjour by App le Inc. 6 From the Emb edde d Web Server, navig ate to th e locat ion of the w irele ss setti ngs inform ation .
In Mac OS X versi on 10 .5 o r later 1 From the Apple menu, n avigate to either of the following: • Syst em Pref eren ces > Print & Scan • Syst em Pref eren ces > Print & Fax 2 Click + . 3 If necessary, click Add Pr inter o r Scan ner or Add Ot her Pri nte r or Sc anne r .
For Windows users 1 Obtain a co py of th e software installer pa ckage. • From t he So ftwar e and D ocume ntati on CD that came with your printer. • From ou r Web sit e: Go to htt p:// suppo rt.
c Sele ct a dest ina tio n, an d th en cl ick Co ntinu e . d From the Easy In stall screen , cl ick Install . e Type the use r passw ord, and th en click OK . All the ne cessary a pplicatio ns are in stalled on the comp uter. f Click Close when the installation is complete.
f From the se cond pop ‑ up menu, s elect Local App leTalk Zo ne . g Select the d evice fr om the li st, and th en click Add . Note: If the scanner does not show up in the list, then you may need to add it using the IP address. For more inf ormat ion , co ntac t y our sy stem sup por t pers on.
3 To sel ect the pr inter that has cha nged, do ei ther o f the followi ng: • Press a nd hol d the pr inter , and t hen se lect Printer prop erti es . • Right ‑ click the print er, an d then sel ect Pri nter pro perti es (W indo ws 7 or late r) or P rop erties (ea rl ier vers io ns).
After in stalling the se rial or co mmunic ation (COM) por t, config ure the printer and the co mpute r. Make sure you hav e connected the serial cable to th e COM port on your print er. 1 Set the pa rameters in the pr int er. a From the pr int er cont rol p anel, naviga te to the m enu fo r the po rt se ttin gs.
In Windows 7 or earlier 1 Click or click Start , and then click Run . 2 In th e Start Sea rch or Run di alog, type devmgmt.msc . 3 Press Enter or click OK .
Minimizing your printe r's environmental impact Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recy cling pr ogra ms.
Avoid paper jams Correct ly set t he paper type an d size to avo id paper ja ms. F or more informat ion, se e “Avoi ding jams” on page 25 2. Print in black and white To print all tex t and gra phics using o nly the blac k toner cart ridge, s et the pr inter t o Black O nly.
If you do not know the IP addre ss of the print er, you can: • View the I P address on the pr inter control panel in the TCP/IP sectio n under the Netwo rks/Port s menu. • Print a netw ork se tup p age or the me nu s etting s pag es and locat e the I P addr ess i n the TCP/I P se ction.
Using Hibernate Mode Hibernate is a n ultra ‑ low pow er operating mode. Wh en operatin g in Hibern ate mode, t he printer is essentially o ff, and all othe r syst ems and devic es are powe red down saf ely. Note: The Hibe rnate an d Slee p mode s can be schedul ed.
Setting the standard e xit bin li ght To save energy , you can dim or turn off the o utput lighting for the stand ard exit bin. Available set tings are O ff, Dim, and Br ight. The fact ory def ault sett ing for No rmal /Standby Mode i s Bright. When Eco ‑ Mode is set to En ergy or Energy/Paper, th en the light setting is Dim.
3 Follow the instruct ions on the computer s creen. Note: Printer supplie s and h ardware n ot li sted in the Lexm ark collect ion pro gram may b e recyc led thr ough yo ur local recycling center. Co ntact yo ur local recycling center to determine th e items they accept.
Loading paper and specialty media Setting the pap er size and typ e The Pape r Size s etting i s auto matica lly sen sed accor ding to the posi tion of the pap er guides in each tray exc ept th e multipurpose feeder. The Paper S ize setting for th e multipurpose feeder must be set manually from t he Paper Size menu.
Loading the standard or optional 550 ‑ sheet tray The pr int er has a sta ndard 150 ‑ she et (Tray 1) and 250 ‑ sheet tr ay (Tra y 2), and it may have on e or more op tiona l 550 ‑ sheet trays. All 550 ‑ sheet trays supp ort the sa me pa per si zes and t ypes.
2 Make sure to release the width guide lock at the rear of t he tray. Squeeze and then slide the width guide to the correct position for the pape r size yo u are loadin g. 2 3 1 Note: Alwa ys use the width guide lock at the rear of the tray to prevent the margins fro m being knocked out of adjustm ent.
Notes: • If the paper i s longer th an A4, then load it in short ‑ edge or ien tat ion . • If the paper i s shorter than A4, t hen load it in long ‑ edge or ien tat ion . • Make sur e the paper is belo w the maximum fill line l ocated on th e edge of th e pa per tray .
8 Lock the width gui de. 9 Ins ert the tra y. 10 From the print er co ntrol panel , veri fy th e Paper Size and Pape r Type f or the t ray ba sed on t he paper you loade d.
Loading the multipurpose feeder The mul tipurpo se f eeder ca n hold seve ral siz es and types o f pri nt med ia, suc h as tr ansparenc ies, l abels , card s tock, and envelope s. It ca n be used for sing le-page o r manual printin g, or as an addi tiona l tray.
3 Flex the sheets of paper or specialty media back and forth to loos en th em. Do not fo ld or cr ease them. Stra ighten the edges on a level surface. Paper Enve l ope s Transparencies Note: Avoid scratching or touching the pri nt side. 4 Load the paper or specialty media.
Long ‑ edge orientation Sho rt ‑ edge orientation Warning—Pote ntial Da mage: Never use enve lopes wit h stamps, c lasps, snaps, win dows, c oated lini ngs, or self ‑ stick a dhesive s. These envelo pes ma y seve rely dam age th e print er. 5 Adjust the width guide to lightly touch the edge of the stac k.
Change on e of t he f ollo wing tr ay se tti ngs: • Pape r Type Paper Typ e names de scrib e the pape r charact erist ics. If the nam e that best des cribes you r paper i s used by l inked trays, assign a different Paper Type name to the tray, s uch as Cus tom Type [x], o r define your own custom nam e.
Paper and specialty media guidelines Paper guidelines Paper characteristics The follo wing pape r charact erist ics affect print qu ality and r eliabil ity.
Unaccep tab le pape r The following paper types are no t recommended for use with the printer : • Chemi cally tre ated pap ers us ed to ma ke copie s without carbon pa per, als o known a s carbonl e.
Lexmark cons istent ly tests it s printers with recyc led paper (20–100% post-co nsumer waste) and a var iety of test paper from ar ound the w orld, us ing c hamber t ests for d ifferen t te mperat ure a nd hum idity conditi ons.
Supported pape r sizes , types, and weights The follo wing tabl es p rovide inform ation o n standa rd an d opti onal paper i nput sou rces and th e types o f paper t hey suppor t. Note: To use a paper size that is unlis ted, co nfigur e a Uni versal Paper S ize.
Paper size and dimension 150 ‑ sheet tray 250 ‑ sheet tray 520 ‑ sheet tray MP Feeder Manual Paper Manual Envelope Duplex ADF Scanner glas s 11x17 279 x 4 32 mm (11 x 17 in .) 2 2 3 3 X Oficio ( Méxic o) 216 x 3 40 mm (8.5 x 13.4 in.) XX X 3 3 X 4 4 Folio 216 x 3 30 mm (8.
Paper size and dimension 150 ‑ sheet tray 250 ‑ sheet tray 520 ‑ sheet tray MP Feeder Manual Paper Manual Envelope Duplex ADF Scanner glas s Other Envelope 86 x 16 5 mm t o 216 x 3 56 mm (3.375 x 6.50 in . to 8.5 x 14 in.) XX X 3 X XX X 1 Paper size is supported if set to metric.
Printing Printing a docume nt Printing a docum ent 1 From the p rinter c ontrol panel, set the p aper type and s ize to match the pape r load ed. 2 Send the print job: For Windows users a With a do cument open, cli ck File > Print . b Click Properties , Pref ere nces , Opti ons , or Setup .
3 Adjust the toner darkne ss set ting. 4 Click Submi t . Printing from a mobi le dev ice For th e list of support ed m obile de vice s and to downlo ad a comp atible mobil e print ing a pplica tion, vi sit http:/ /lexm ark. com/m obile . Note: Mobile printin g applica tions m ay also be availa ble from your mo bile dev ice man ufacturer .
Warning—Pote ntial Da mage: Do no t tou ch the US B cabl e, any net work a dapte r, any co nnecto r, the memory devic e, or t he prin ter i n the ar eas sh own whil e activ ely p rinting , re ading, or writ ing fr om the memo ry dev ice. A loss of d ata can occur.
Printing on specialty media Tips on us ing le tterhead • Use lett erhead des igned speci fically for l aser/LED prin ters. • Print sample s on the lett erhead being c onsid ered f or use bef ore buying lar ge qua ntiti es. • Before loading letterhead, flex the sheets to p revent them from sticking together.
Tips on us ing en velo pes Print sample s on the envelop es being considered for us e before buying large quantit ies. • Use envelo pes design ed specifica lly for laser/LED p rinters.
• If zone coating of the a dhesiv e is not possibl e, remo ve a 1.6 m m (0.0 6 in.) str ip on the leadin g and driv er edg e, and use a non ‑ oozing adhe sive. • Portra it o rienta tion wor ks bes t, especi ally whe n print ing b ar codes. Tips on us ing ca rd stock Card st ock is h eavy, sing le ‑ pl y specialty medi a.
Printing confiden tial and o ther held job s Note: Confiden tial and Veri fy print jobs ar e automat ically d eleted from m emory a fter pr inting. Repeat and Res erve jobs are hel d in the pri nter until you delete them. For Windo ws user s 1 With a d ocu ment o pen, c lick F ile > Print .
Printing a directo ry lis t A dire ctory list shows the resou rces st ored in a fl ash me mory or on the pr inter ha rd dis k. From the home s creen, navig ate to : > Report s > Print D irectory Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or a higher toner yiel d.
Cancel ing a print job fro m the com puter For Windows users 1 Open the printers folder. In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then c lick Run .
Copying ADF Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r. 2 From the home s cre en, n avig ate to : Copy > change the co py settings > Copy It 3 If you have more pag es to sca n, then plac e the next documen t on the sc anner g lass, and then tou ch Scan the Next Page .
4 Place the letterhead faceup, top edge firs t in the multipurp ose feeder. 5 Select the s ize of the le tterhead . 6 Navigate to: Cont inue > Letter head > Con tinue > Copy It Customizing co.
Copyin g different pap er sizes Use the ADF to copy origin al doc uments with diff erent p aper sizes . Depe nding o n the pape r si zes load ed a nd the “Cop y to” and “Cop y from” settin gs, each co py is eithe r printed o n mixed pape r si zes (Examp le 1) or scal ed to fit a si ngle paper size (Examp le 2).
Reducing or enlargin g copies Copies ca n be reduced to 25% of the original docu ment size or en larged to 400% of the origi nal docu ment size. The factor y defaul t setting for Scale i s Auto. If you lea ve Scale se t to Auto , the co ntent of yo ur origi nal doc ument wil l be scaled to fit th e size o f the paper ont o whic h you are co pying.
• Press —Us e when the o riginal document was print ed usi ng a pri nting pr ess. • Other —Use when the or iginal do cument was prin ted us ing an alternat e or unkno wn print er.
Copyi ng mu ltip le page s on to a si ngle s heet In order to save pa per, you can co py either two or four con secutive pages o f a multip le ‑ page docum ent ont o a singl e sheet of pa per. Notes: • The Pap er Si ze m ust be s et to Lett er, L egal, A 4, or JIS B5.
Placing information on copies Placing the date and time at the top of each page 1 Load an o rigina l docum ent fa ceup, sho rt edge fi rst int o the AD F or face down on the scanner glass. Note: Do not l oad po stcards , pho tos, sm all it ems, tr anspa rencies , phot o pap er, or th in me dia (su ch as magazi ne clippings) into the ADF.
Cance ling a copy j ob w hile pag es are being prin ted 1 From the pr inter co ntro l pan el, touc h Cancel Job or press on th e key pad. 2 Touch t he job you wa nt to cancel, a nd then touc h Delet e Selected Jobs . Note: If you press on the keypad, then touc h Resume to retu rn to th e home scr een.
Darkness This o ption adjust s how li ght o r dark y our co pies wil l turn out in rela tion t o the origina l docum ent. Sides (Dup lex) Use this opti on to sele ct dupl ex sett ings.
Advanced Options Touching the Advanced Options b utton opens a screen where you can chan ge the following settings: • ADF S kew Fix —Use to correct slight skew in the scanned image. • Advanced Duple x —Use to s pecify the do cument orient ation , wheth er docum ents are o ne-si ded o r two-sid ed, and how doc uments are b ound.
E-mailing ADF Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) . You can use the printer to e ‑ mail scanned documents to on e or more recipients.
If you do not know the IP addre ss of the print er, you can: • View the I P address on the pr inter control panel in the TCP/IP sectio n under the Netwo rks/Port s menu. • Print a netw ork se tup p age or the me nu s etting s pag es and locat e the I P addr ess i n the TCP/I P se ction.
E-mailing a document Sending an e-mail using th e touch sc reen 1 Load an o rigina l docum ent fa ceup, sho rt edge fi rst int o the AD F or face down on the scanner glass. Note: Do not l oad po stcards , pho tos, sm all it ems, tr anspa rencies , phot o pap er, or th in me dia (su ch as magazi ne clippings) into the ADF.
4 Touch t he na me of th e rec ipie nts. To ent er additi onal re cipie nts, touc h Next ad dress , and then en ter t he addres s or sho rtcut number yo u want to add, or searc h the addr ess bo ok.
• JPEG —Us e this to cr eate and attach a sepa ra te fil e for ea ch page of your ori ginal docume nt, viewable by mo st Web bro wsers and gra phi cs pr ogr ams. • XPS —Use this t o creat e a s ingle XML Paper Specific ation (XPS ) file with multiple pag es, viewable us ing an Inter net Explorer-hosted viewer and the .
Resolution Adjust s th e out put qualit y of yo ur e- mail. Increas ing t he i m age resolution increases the e-mail file size and the time needed t o scan your origina l docum ent. I mage reso lution c an be de creased to red uce the e -mail f ile size .
Page Setup This option lets you c hange t he Sides (Duplex) , Orient ation, and Binding . • Sides ( Duplex) — Specifie s if the orig inal do cument is sim plex (prin ted on one page) or duplex (pri nted o n both sides). This also identifies what needs to be scanned for inclusion in the e-mail.
Faxing Note: Fax capab ilitie s may no t be av ailabl e on all printer models . ADF Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
Choos ing a fax conn ecti on Notes: • The printer is an analog device that works best when directly con nected to the telephone wall outlet. Other device s(such as a tel epho ne or ans wering mach ine) ca n be suc cessfull y atta ched to pass throug h the print er, as descri bed in the se tup ste ps.
Connec ting to a DSL service If you subscribe to a DSL service, then contact the DSL pr ovider to obtain a D SL filter and t elephone co rd, and t hen follow these st eps to con nect the equipment : 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the pr inter t o the pri nter LI NE port .
Connec ting to a di stinctive ring servic e A distinct ive ri ng servic e may be avail able from your tel epho ne servic e provider. This ser vice allows you to have multiple telepho ne num bers on o ne teleph one line, wit h each t elephone number having a diff erent ring pattern.
For so me count ries o r regi ons, a tel ephone line adap ter is include d in th e box. Us e this ada pter t o connec t an answ ering machine, telepho ne, or other te lecom municati ons equipm ent t o the pri nter.
3 In the Set Date & Time field, enter the cu rrent date an d time. 4 Click Submi t . Note: It is rec ommen ded to use the n etwor k time. Configu ring the printe r to ob serve day light savi ng ti.
Creating a fax destinati on shortc ut usi ng the touch sc reen 1 Load an o rigina l docum ent fa ceup, sho rt edge fi rst int o the AD F or face down on the scanner glass. Note: Do not l oad po stcards , pho tos, sm all it ems, tr anspa rencies , phot o pap er, or th in me dia (su ch as magazi ne clippings) into the ADF.
5 Select the app ropria te pap er si ze and p age orie ntatio n. 6 If you want to include a cov er p age wit h the fax, then selec t Include co ver pa ge with f ax , and ent er th e approp riate info rma tio n. 7 Click OK . Notes: • The Fax option is available for use on ly with the PostScript driver or th e Universal Fax Driver.
Customizing fax settings Changing the fax resolution Settings rang e from Stan dard (fastest sp eed) to Ultra Fine (s lowe st speed, b est qua lity). 1 Load an o rigina l docum ent fa ceup, sho rt edge fi rst int o the AD F or face down on the scanner glass.
4 Touch the arr ows to a djust the ti me th e fax will be tr ansm itted. The time is increased or decreased in increments of 30 mi nutes. If the cur rent time is shown , th e left arrow is unavaila ble. 5 Touch Fax It . Note: The docume nt is scanned and th en fax ed at th e sche duled t ime.
Canceli ng a fax after the o riginal docume nts have been scanned to m emory 1 On the home screen, touch Cancel Jobs . The Cancel Jobs screen appears. 2 Touch t he job or jobs you wa nt to can cel. Only three jo bs appe ar on th e scree n; tou ch th e down a rrow until the job you want appear s, and then t ouch the job you want to ca ncel.
Darkness This o ption ad justs how li ght or d a rk your faxes will turn out in re lation to the orig inal doc ument. Color This option enables or disabl es color in faxing. Page Setup This opti on lets yo u change t he Sides (Duple x), Or ientati on, and Bin ding se ttings .
Holding and forwarding faxes Hold ing faxe s This option lets you hold received faxes from printing unti l they are released. Held faxes can be relea sed manually or at a schedu led day o r ti me. 1 Type th e printe r IP add ress into the addre ss fi eld of your Web b rowser .
4 From the “F orward to” menu, s elect on e of the foll owing: • Fax • E ‑ mai l • FTP • LDSS • eSF 5 In the Forward to Sh ortcut fiel d, enter the s hortcu t number where yo u want the fax f orward ed. Note: The shortcut number must be valid for t he setting selected in the “Forward to” menu.
Scanning to an FTP address ADF Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
5 Enter the approp riate in forma tion. 6 Enter a sho rtcut numbe r. If you enter a number th at is alre ady in use , then you are prom pted t o select an other number.
Scan ning to an F TP add ress using the ad dres s bo ok 1 Load an o rigina l docum ent fa ceup, sho rt edge fi rst int o the AD F or face down on the scanner glass. Note: Do not l oad po stcards , pho tos, sm all it ems, tr anspa rencies , phot o pap er, or th in me dia (su ch as magazi ne clippings) into the ADF.
Color This opt ion ena bles or disa bles color for the sca nned im age. Resolution This o ption adjust s th e outp ut qua lity of your file . Incre asing the image resoluti on increa ses th e file s ize and the time needed t o scan your orig inal docum ent.
Scan Previ ew This opt ion di splays the fir st page of the or igina l docume nt befo re it is scanne d comp letel y. Whe n the fir st page is scanned, t he scan ning is p aused a nd a pre view imag e appear s.
Scanning to a computer or flash drive ADF Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for sing le pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
c Pres s , and then e nter t he shor tcut number u sing the keypad, or touc h Held Jobs o n the home screen, and then t ouch Profiles . d After ente ring the s hort cut n umbe r, th e sc anner s cans and se nds the docum ent to the dire cto ry or pr ogr am you s peci fie d.
c Follow t he instr uctions on you r compu ter scr een to de fine the type of docume nt bei ng scanne d and what kind of output you want to cr eate. d Sele ct any o f th e fol lowi ng: • Show MFP In structi ons —View o r print th e instructio ns. • Crea te Sh or tcut —S ave this group of set tings to use ag ain.
• Inkjet —Use when t he origi nal docum ent wa s printe d using an inkj et printe r. • Photo/Film —Use when the original docu ment is a photo from fil m. • Maga zin e —Use when the original docu ment is from a ma gaz ine. • Newspap er —Use when t he origi nal docum ent is f rom a newspap er.
Understandin g pr inter menus Menus list Supplies Paper Menu Reports Network/Ports Replace Supply Cyan Cartridge Magent a Cartridg e Yellow Cartr idge Black Cart ri dge Cyan Imaging Un it Magent a Ima.
Supplies menu Menu item Description Replace Supply Separator Pick Assembl y and Roller Wast e To ner Bottle Lets you reset the supply counter for the separator pi ck assembly and rolle r • Selec t Ye s to reset the supply counter. • Selec t No to exit.
Menu item Description Black Cartridge Early Warning Low Invalid Near End of Life Repl ace Missing Defec tive OK Unsupported Shows the status of the black toner c artridge Cyan I magin g Unit Early War.
Menu item Description Fuser Early Warning Low Repl ace Missing OK Shows the status of the fuser Transfer Module Early Warning Low Repl ace Missing OK Shows the status of the transf er module Maintenan.
Paper Size /Type m enu Menu item Description Tray [x] Size (LEF) L ette r Legal JIS B 4 A3 11 x 17 Universal (LEF) A 4 Specifies the pa per size loaded in each tray Notes: • Letter is the US f actory defa ult setting. A 4 is the intern ational factory default setting.
Menu item Description MP Feeder Siz e Letter Legal Executive JIS B 4 A3 11 x 17 Oficio ( México) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 En.
Menu item Description Manual Paper Size Letter Legal Executive JIS B 4 A3 11 x 17 Oficio ( México) Folio Stat em ent Universal A4 A5 A6 JIS B 5 Specifies the si ze of the paper loaded manually Note: Letter is the US factor y defau lt setting. A4 is the intern ational fac tory default setting.
Menu item Description Manual Envelope Type Envelope Rough Envelope Cust om Ty pe [x ] Sp ecif ies th e ty pe o f env elo pe loa ded manu al ly Note: Envelope is the factory default setti ng.
Menu item Description Trans pare ncy We igh t Normal Heavy Light Specifies the relative weig ht of the trans parencies loaded Note: Normal is the factory defa ult setting. Recycled Weight Normal Heavy Light Specifies the relative we ight of the r ecycled pape r loaded Note: Normal is the factory defa ult setting.
Menu item Description Colo red W eig ht Normal Heavy Light Specifies the relative weig ht of the color ed paper loade d Note: Normal is the factory defa ult setting. Light W eight Light Specifies the relative weig ht of the pape r loaded Note: Light is the factor y default setting.
Menu item Description Vinyl La bels Loading Off Duplex Determin es whether 2 ‑ sided printing occurs for al l print jobs that spec if y Viny l La bels as the pa per type Note: Off is the factory defa ult se ttin g.
Custom Ty pes me nu Menu item Description Custom Ty pe [x] Paper Card St ock Transparency Glossy Rough/Cotton Labels Vinyl Lab els Envelope Associates a pa per or specialty media type with a factory d.
Universal Setu p menu Menu item Description Units of Measure Inches Millimete rs Identifies the unit of measur e Note : Inches is the US factor y default sett ing. Milli meters is the international factory default setting. Portrait Width 3–48 i nche s 76–121 9 mm Sets the portrai t width Note s: • 11.
Menu item Description Network Se tup Page Prints a rep ort contain ing informati on about th e network printer settings, such as the TCP/IP addr ess inform ation Note : This menu item appears only in netw ork pri nters or printers conn ected to print servers.
Networ k/P orts m enu Active NIC menu Menu item Description Active NIC Auto [list of available ne twork cards] Notes: • Auto is the factory default setting.
Menu item Description Network Buffer Auto 3KB to [maximum size allowed] Sets the size of the network input buffer Note s: • Auto is t he fac tory d efault setting .
Network Rep orts menu This menu i s av ailable fr om the Ne twork/P orts menu: Netwo rk/Ports > Stand ard Net work or Networ k [x ] > Standa rd Net work S etu p or Netwo rk Setup > Report s o.
Menu item Descriptio n IP Address Lets you view or change the current TCP/IP address Note: Manually sett ing the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOT P and Enable RARP to Off on systems that support BOOTP and R ARP.
Netwo rk/Ports > S tanda rd Ne two rk or Net work [ x] > Sta nda rd Ne twork Se tup or Network [x] Se tup > IPv6 Note: This me nu is av ailable o nly for network m odels or prin ters at tached to pr int serv ers. Menu item Description Enable IPv6 On Off Enables IPv6 in the printer Note: On i s the f actory d efault setting.
Menu item Description Compa tibility 802. 11b/g /n 802. 11n 802. 11b/g Specifies the wireless standard for the wireless network Note: The 802.11b/g/n is the factory default setting.
Menu item Descripti on PS Smar tSwi tch On Off Sets the printer to automat ically switch to PS emulation when a print job rec eived through a USB port requires it, regardless of the defaul t printer language Note s: • On is the factory default setting.
Menu item Descripti on ENA Address yyy.yyy.yyy.yyy Sets the network address information for an external print server Note : This menu item is available only if the printer is attac hed to an extern al print server through the USB port. ENA Netmask yyy.
Menu item Description Para llel Buff er Auto 3KB to [maximum size allowed] Disabled Sets the size of the parallel input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffer ing. Any print jobs al ready buffered on the printer hard disk are printed before no rmal processing resumes.
Menu item Description Mac Binar y PS Auto On Off Sets the printer to process Macin tosh binary PostScript prin t jobs Notes: • Auto is the factory default setting. • Off filters print jobs using the stan dard protocol. • On processes raw binary PostScript pr int jobs.
Menu item Description NPA Mode Auto On Off Sets the printer to perform th e special processing required fo r bidirectiona l communicatio n following the conventions defi ned by the NPA protocol Notes: • Auto is the factory default setting. Auto sets the pri nter to examine data, determine the fo rmat, and then proc esses it appropriately.
Menu item Description Robust XON Off On Determines whether the printer co mmunicates ava ilability to the computer Notes: • Off is the fac tory d efaul t setti ng. • This menu item appl ies only to the seria l port if Serial Protocol is s et to XON/XOF F.
Menu item Description SMTP Ti meo ut 5–30 Specifies the amount of time in sec onds before the server stops trying to send an e ‑ mail Note : 30 seconds is the factory default setting.
Menu item Description Edit Building Blocks Edits the Internal Accounts, NTLM, various Setups, Password, and PIN Edit Securit y Templates Adds or edits a Security Template Edit Access Controls Controls.
Menu item Description LDAP Ce rtific ate Veri ficat ion Demand Try Allow Never Allows the user to r equest a server certificat e Notes: • “Demand” means a server certificate is re quested. If a bad cer tificat e is provided or if no c ertificate is provided, the session is termin ated immediately.
Menu item Descri ption Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Sets a time limit on how lo ng the printer stores print jobs for pri nting at a later time Note: Off is the factory d efault setting.
Menu item Description Automatic Method Singl e p ass Multiple pass Marks all disk space used by a previous print job a nd does not permit the fil e system to r eu se th is spa ce un ti l it has be en cl ea red Notes: • “Single pass” is the factory def ault setting.
Menu item Description Configure Log Enable Audit Enable Remote Syslog Remot e Syslog Serve r Remot e Syslog Port Remote Syslog Method Remot e Syslog Facil ity Log full behavior Admin’s e-mail addres.
Menu item Description NTP Server Lets you view the NTP Server Address Enable Authentication Off On Lets you change the authentic ation setting to on or of f Note: Off is the factor y default setting .
Menu item Description Eco-Mode Off Energy Energy/Paper Paper Minimizes the use of energy, paper, or special ty media Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy minimizes the power used by the printer.
Menu item Description Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss .
Menu item Description Displayed Information Left side Right sid e Cust om T ext [ x] [x] Toner [x] Imaging Unit Fuser Transfer Module Specifies what is displaye d on the upper le ft and right co rners.
Menu item Description Displayed Information Wast e To ner Bottle Paper Jam Load Paper Service Error s Specifies what is di splayed for Waste Tone r Bottle, Pap er Jam, Load Paper , and Servic e Errors.
Menu item Description One Page Copy Off On Sets copying f rom the scanner g lass to only one page at a time Note: Off i s th e factory def ault setti ng. Audio Feedback Button Feed back On Off Volume 1–10 Sets the audio volum e for the buttons Notes: • On is the factory default setting for B utton Feedback.
Menu item Description Alarms Alarm C ontrol Cartridge A larm Sets an alarm to sound when the pri nter requires operator interven tion Available options for eac h alarm type are: Singl e Continuous Off Notes: • Single i s the fac tory default setting.
Menu item Description Timeou ts Wait Tim eout Dis able d 15–655 35 sec Sets the amount of time in second s the printer waits for additional data be fore can celing a pr int job Notes: • 40 seconds is the fact ory default setting. • Wait Timeout is ava ilable only when the printer is using PostScript emulatio n.
Menu item Description Press Sl eep Button Slee p Hibernate Do Not hing Determines how the printer responds when pressing the Sleep button in Idle state Notes: • Sleep is the factory default setti ng for Press S leep Button . • Sleep or Hibernate sets the printer to op erate at a lower power configu ration.
Copy Settin gs me nu Menu item Description Content Type Text/Photo Photo Text Graphics Specifie s the content of the original doc ument Note: Text/P hoto is the factory defau lt setting.
Menu item Description Paper Save r Off 2 on 1 P ortrait 2 on 1 Lan dscape 4 on 1 P ortrait 4 on 1 Lan dscape Allows copying two or four sheets of a document on one pag e Note: Off is the facto ry defaul t setti ng. Print Pa ge Borders Off On Specifies whether or not a border is pri nted on the page Note: Off is the facto ry defaul t setti ng.
Menu item Description Separator Sh eets Off Between Copies Between Jobs Between Pages Places a sheet of pap er between pages, copies, or jobs Note: Off is the facto ry defaul t setti ng. Sepa rat or Sh eet So urc e Tray [x] Manual Feeder Specifies the separator sheet source Note: Tray 1 is the factory default setting.
Menu item Description Allo w Sa ve as Shor tcu t On Off Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Background Remova l ‑ 4 to 4 Adjusts the amount of back ground visible on a copy Note: 0 is the factory default setting .
Menu item Description Sharpness 1–5 Adjusts the amount of sharpness of a copy Note: 3 is the factory default setting . Temperature ‑ 4 to 4 Enables the user to specify “war m” or “coo l” outputs. "Cool” valu es generate a bluer output than the default, while “warm” values generat e a redder output than the default.
Menu item Descripti on Cal ler ID On Off Altern ate Spec ifie s ty pe o f ca ller ID bein g us ed Fax number ma sking Off From lef t From ri ght Specifies the dire ction from where digi ts are masked in an outgoin g fax number Note : The number of characters masked is determined by the “Digits to mask” setting.
Menu item Description Orig inal Si ze Mixed Sizes Letter Legal Executive Tabloid Folio Stat em ent Universal 4 x 6 in . 3 x 5 in . Busi nes s Card Custom Scan Size [x] A3 A4 A5 Oficio ( Mexico) A6 JIS.
Menu item Description Darkness 1–9 Lightens or darkens the o utput Note: 5 is the factory default setting . Dial P refix Lets you enter a dialing prefix, such as 99.
Menu item Description Background Remova l ‑ 4 to 4 Adjusts the amount of back ground visibl e on a scanned image Note: 0 is the factory default setting .
Menu item Description Enab le Color Fax Scans Off by def ault On by default Never use Always use Enables color faxing Note: “Off by default” is the factory d efault setting. Auto Conv er t Col or Fa xes to Mo no Faxes On Off Converts all outgoi ng faxes to black and white Note: On is the factory default setting.
Menu item Descripti on Max Spee d 33600 2400 4800 9600 14400 Specifies the maximum speed in baud at whi ch faxes are received Fax Fo rwar ding Print Print and Forwar d Forward Enables forwa rding of r.
Menu item Descripti on Auto Print Logs On Off Enables au tomatic printi ng of fax logs Note : L ogs p rint af ter e very 200 f ax jo bs. Log Paper Source Tray [x] Manual Feeder Specifies the source of.
Fax Mode (Fax Server Setup) menu Fax Ser ver mode sen ds the fax j ob to a fa x server for transmi ssion. Fax Server Set up Menu item Description To Form at Lets you enter the information using the v .
Menu item Description Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Universal 4 x 6 in . 3 x 5 in . Busi nes s Card Custom Scan Size [x] A3 A4 A5 Oficio ( Mexico) JIS B 4 JIS B 5 Bo.
Menu item Description E ‑ mail Serve r Setup Send me a copy Never appears On by default Off by default Alwa ys O n Sends a copy of the e-mail back to th e sender Note: “Never appears” is the factory defa ult setting.
Menu item Description Content Source Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Black/ Whit e Lase r Specifie s how the origina l document is produced Note: Color Laser is the factory default setting. Colo r On Off Specifies whether or not copies are pri nted in color Note: On is the factory default setting.
Menu item Description Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Universal 4 x 6 in . 3 x 5 in . Busi nes s Card Custom Scan Size [x] A3 A4 A5 Oficio ( Mexico) A6 JIS B 4 JIS B 5.
Menu item Description E ‑ mail imag es se nt as Atta chmen t Web Link Specifie s how the images will be sent Note: Att achment is th e factor y default s etting. Use Multi ‑ Page TIFF On Off Provides a choice between single-page TIFF files and multiple ‑ page TI FF file s.
Menu item Description Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specifies which c olor to d rop duri ng scanning, a nd how mu ch to increase or decrease the dropout Notes: • None is the factory default setting for Color Dropout.
FTP Settings menu Menu item Description Forma t PDF (.pdf) Secure PDF ( .pdf) TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specif ies t he form at of the FTP file Note: PDF (.pdf) i s the factory default setting. PDF Vers ion 1.2–1. 6 A–1a Sets the version level of the PDF file for FTP Note: 1.
Menu item Description Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Universal 4 x 6 in . 3 x 5 in . Busi nes s Card Custom Scan Size [x] A3 A4 A5 Oficio ( Mexico) A6 JIS B 4 JIS B 5.
Menu item Description Photo Default 5–90 Sets the quality of a photo imag e in relation to file size and th e quality of the image Note: 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provides a cho ice between single-page TIFF files and multiple ‑ pag e TIFF fi les.
Menu item Description Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specifie s which col or to drop d urin g scanni ng, and how much to incr ease or decrease the dropout Notes: • None is the factory default setting for Co lor Dropout.
Flash Drive me nu Scan Settings Menu item Description Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specifies the format of the file to be sent thro ugh FTP Note : PDF (.pdf) is the factory default setting. PDF Vers ion 1.2–1. 6 A ‑ 1a Sets the version of the PDF file to be sent through FTP Note : 1.
Menu item Description Orig inal Si ze Letter Legal Executive Tabloid Folio Stat em ent Universal 4 x 6 in . 3 x 5 in . Busi nes s Card Custom Scan Size [x] A3 A4 A5 Oficio ( Mexico) A6 JIS B 4 JIS B 5 Book Orig inal Auto Si ze Sen se Mixed Sizes Specifies the paper size of the document Note : Letter is the US fa ctory default setti ng.
Menu item Description Use Multi ‑ Page TIFF On Off Provides a ch oice between s ingle-page TIFF files and mul tiple ‑ pag e TI FF fi les . For a multiple-page scan to FTP job, either one TIFF file is created containing al l the pages , or multipl e TIFF files are created with one file for each p age.
Menu item Description Negative Image Off On Creates a nega tive image of the or iginal docume nt Note : Off is the fa ctory d efault settin g. Shadow Deta il ‑ 4 to 4 Adjusts the amount of shadow detail visible on a scanned image Note : 0 is the fact ory de fault setti ng.
Paper Save r Orientation Auto Landscape Portrai t Specifies the orientation of a multipl e ‑ page document Note: Auto is the factory default setting.
Print Settings Setup menu Menu item Description Printer Language PS Emulation PCL Emulatio n Sets the default printer lan guage Notes: • PS Emulation is the facto ry default printer lan guage. • Setting a prin ter language as the default does not prevent a software program from sending print jobs that use another printer languag e.
Menu item Description Download Target RAM Flash Disk Sets the storage location fo r downloads Notes: • RAM is the fa ctory defau lt setting . Storing downl oads in RAM is temporary. • Storing down loads in flash memory or on a printer hard disk places them in permanent sto rage.
Menu item Description Log Action at End of Frequency None E ‑ mail Current Log E ‑ mail & Delete Current Log Post Curr ent Log Post & Dele te Current Log Determines how the printer r esponds when th e frequency th reshold expi res Note: None is the factory default setting.
Finishing menu Menu item Description Sides (Duplex) 1 sid ed 2 sid ed Specifies whet her duplex (2 ‑ sided) prin ting is set as the default for all print jobs Notes: • 1 si de d is the fa ctor y d efa ult set ti ng. • You can set 2-sided prin ting from the software progr am.
Menu item Description Separator Source Tray [x] Manual Feeder Specifies the paper source for separator sheets Note: Tray 1 (standar d tray) is the factory default setting.
Menu item Description Print Resolu tion 1200 Imag e Q Specifie s the print ed output r esoluti on Toner Darkness 1–5 Lightens or darkens t he printed outp ut Notes: • 4 is t he factor y defaul t setting . • Selecting a smaller number can hel p conserve toner.
Menu item Description Color Balance Cya n ‑ 5 to 5 Magenta ‑ 5 to 5 Yellow ‑ 5 to 5 Black ‑ 5 to 5 Reset De faults Adjusts color in printed outpu t by increasing or decreasing the amount of to ner being used for each color Note: 0 is the fa ctory d efault setting.
Menu item Description Manual Color CMYK Im age US CMYK Euro CMYK Viv id CMY K Off CMYK Text US CMYK Euro CMYK Viv id CMY K Off CMYK Grap hi cs US CMYK Euro CMYK Viv id CMY K Off Customizes the C MYK color conversi ons Notes: • US CMYK is the US factory default setting.
Menu item Description Forma t Fl ash Yes No Formats the fl ash memory Warni ng— Pote ntia l Da mage: Do not turn off the printer whil e the flash memory is being formatted. Notes: • Yes de lete s a ll data st ore d in fla sh me mor y. • No cancels the format request.
Menu item Description Annotations Do Not Print Print Prints annotations in a P DF Note : Do Not Print is the factory default setti ng. PostScript menu Menu item Description Print PS Error Off On Prints a page co ntaining the PostScrip t error Note : Of f is th e facto ry default se tting.
Menu item Description Font Name Cou rier 1 0 Identifies a specific font and the o ption where it is stored Note : Courier 10 is the factory default s etting. Courie r 10 shows the f ont name , f on t ID , an d t he s tor ag e loc ati on in the pri nte r.
Menu item Description PCL Emulation Settings A4 Wi dth 198 mm 203 mm Sets the p rinter to prin t on A4 ‑ size pap er Note s: • 198 mm i s the fa cto ry defau lt se tting. • The 203 ‑ mm setting sets the width of the page to allow the pri nting of eighty 10 ‑ pitch characters.
HTML menu Menu Item Description Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile G.
Menu item Description Margin S ize 8–25 5 mm Sets the page margin for HTML documents Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Print Do Not Print Specifies whether to print bac kgrounds on H TML documents Note : Print is the factory default setting.
Menu item Description Print All Guid es Prints all th e guides Copy Guide Provides information about making cop ies and changin g settings Fax Guide Provides information about sending faxes using fax .
Securing the memory before moving the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat a re capa ble of st oring device and network s etting s, info rmatio n from embedded solution s, and user data. The types of me mory—a long w ith the types of data store d by ea ch —are describe d bel ow.
Erasing non ‑ volat il e memo ry • Indi vidua l setti ngs, dev ice and ne twork settin gs, secur ity se ttings, and em bedded so luti ons —Erase informa tion and sett ings by selecting Wipe All Setting s in the Config uration menu .
Configurin g printer hard disk encryption Note: Your pr inter m ay not h ave a hard disk i nstal led. Enabling hard disk encrypt ion helps prevent the loss of sensitive data in the e vent your printe r or its hard disk is stolen. Using the Embedded Web Server 1 From the Em bedded W eb Serv er, cli ck Settings > Se curity > Di sk Encrypti on .
Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the prin ter is turned off and unplu gged from the wall outlet. CAUTION —SHOCK HAZARD: To avoid the risk of electric sho.
3 Scanner glass 4 ADF glas s 3 Wipe the area s shown a nd le t them dr y. 4 Clos e the scanne r cov er. Cleaning the A DF parts Clean th e ADF parts perio dicall y to main tain o ptima l printin g perfo rma nce. Re sidue o n the ADF par ts may ca use p rint quality is sues a nd false 2 8x pape r jam m essages.
6 Reinsert the pi ck roller assem bly. 1 2 7 Wipe the entire surface under the ADF cover, including the two small white rollers. 8 Clos e th e ADF cov er.
2 Turn the t oner l ock lev er to the rig ht an d pull the to ner car tri dge ou t. 2 1 3 Remove the imagin g unit: a Open the internal cover. b Push th e imag ing unit l ock lever up and pull out t he imagin g unit.
4 Locate the LED wipe at the en d of the ima ging unit. Make s ure it is in the c orrect posit ion. 5 Reins tal l the ima gin g uni t. Wh en ins ert ed int o the pr inte r, t he LED wipe will rub ac ross the row of LEDs, thus cleaning the printhead lenses.
b Using b oth hands , push t he side s of t he inter nal cov er firml y until t he cove r clicks into place. 2 2 1 6 Insert the t oner cartri dge into t he printer and th en turn the toner lock le ver to the l eft. 2 1 7 Repeat st ep 2–6 to for all im aging uni ts.
• Salty a ir • Corros ive gases • Heavy dust Checking the stat us of supplies A message app ears on the display whe n a replacement supply item is neede d or when maintenance is required . Checki ng the status of supp lies from the printe r control panel From th e home screen , touch Statu s/S uppl ies > Vi ew Suppl ies .
Recommended toner cartridges and part numbers Part name Part number Black h igh ‑ yield toner cartridg e X925H2KG Cyan high ‑ yield toner ca rtridge X925H2CG Magenta high ‑ yi el d tone r ca rtri dge X92 5H2 MG Yellow high ‑ yield toner c artridge X925H2YG Ordering imagin g u nits When 84.
Part name Part number Waste toner bottle C925X76G Ordering ADF replacement pa rts Order ADF rep lacement parts if you experience problems wi th paper double-feeding or f ailing to feed t hrough the ADF. Part name Part number ADF sepa rator roll 40X632 8 ADF pic k roll 40X6 327 Replacing Supplies Replacing an imaging un it 1 Open the fro nt door .
3 Push the i maging u nit lock lever up and pu ll out th e imaging unit wi th the to ner cart ridge atta ched to it. 1 4 Unpack the r eplacement imaging unit. 5 Peel off the black protective sheet and the toner sealing tape. 2 1 6 Inse rt the ima ging u nit in to th e print er unti l it clic ks it into place.
8 Unpack the toner cartri dge , and t hen shak e it to red istr ibute the toner . 9 Peel off the toner sealing tape. 10 Insert the t oner cartri dge and turn the lock lever to the left .
Replacing a toner cartridge 1 Open the fro nt door . Warning—Pote ntial Da mage: To avoid ov erexpo sing the im aging units, do not l eave the door open fo r mo re than 10 minu tes. 2 Turn the t oner l ock lev er to the rig ht an d pull the to ner car tri dge ou t.
4 Peel off the toner sealing tape. 5 Insert the new cart ridge into the printer and then turn the ton er lock lever to the left. 2 1 6 Clos e th e fron t door .
Replac ing the waste tone r bottle 1 Turn the prin ter o ff. 2 Open the fro nt door . 3 Open t he in ternal cove r. 4 Pul l out the used waste toner bottl e.
6 Insert th e new waste ton er bott le into the pr inte r. 7 Using both han ds, pu sh the sid es of the inter nal co ver firmly un til it clicks into pla ce. 2 2 1 8 Clos e th e fron t door . 9 From the pr inter co ntro l pan el, rese t th e Wast e Toner Bo ttle c ounte r in t he Suppl ies menu.
• Lift t he p rinter o ff th e optio nal t ray, and t hen set it asid e ins tead o f trying to l ift the tray and prin ter a t the s ame time. Note: Use the ha ndho lds loca ted on bo th sid es of th e print er to li ft it.
Administrative support Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er.
If you do not know the IP addre ss of the print er, you can: • View the I P address on the pr inter control panel in the TCP/IP sectio n under the Netwo rks/Port s menu. • Print a netw ork se tup p age or the me nu s etting s pag es and locat e the I P addr ess i n the TCP/I P se ction.
Restoring factory d efault se ttings If you want to ret ain a lis t of the cur rent menu se ttings for re ferenc e, th en print a m enu s etting s page bef ore restori ng the factory default set tings. Warn ing —Pot ent ial D amag e: Restoring fac tory defau lts retu rns most pri nter se ttings to the origi nal fac tory defaul t setting s.
Clearin g jams By carefull y select ing pap er and loadin g it properly, you c an avoi d most jams . If jams do occur, follow the step s outl ined in thi s se ction. To cle ar a jam mess age an d res ume pr inti ng, cl ear the enti re pa per p ath, and then touc h Continue , jam cle ared .
4 5 1 2 3 6 7 Area Jam numbers What to do 12 8 0 ‑ 289 1 Remove all pape r from th e ADF. 2 Flex and stack the p aper. 3 Reload the AD F. 4 Adjust the paper guid e. 5 Touch Continue, jam cleared . 22 0 0 ‑ 201 Open the side cover, and then remove any jams.
200 paper jam 1 Open the sid e door. CAUTION —HOT SU RFACE: The inside of t he printer might be hot. To reduce the ris k of injur y from a hot component, allow the surface to cool before t ouching. 2 Pull th e jamm ed pape r up a nd out t o remo ve it fro m the paper p ath.
201 paper jam 1 Open the sid e door. CAUTION —HOT SU RFACE: The inside of t he printer might be hot. To reduce the ris k of injur y from a hot component, allow the surface to cool before t ouching.
• If the paper is in the fuser, th en the fuser nip re lease lever should be lowe re d an d shou ld be s witche d to envelo pe mode. • After removi ng the ja mmed paper , return the lever to the prop er positio n. 3 Align the f user uni t usi ng th e han dle s on each side, and t hen plac e it back into the pr int er.
230 paper jam 1 Open the sid e door. 2 Hold onto the handles of the duplexing unit, open th e cover, and then remove an y jammed paper. CAUTION —HOT SU RFACE: The inside of t he printer might be hot. To reduce the ris k of injur y from a hot component, allow the surface to cool before t ouching.
3 Clos e the cover o f the duplexin g uni t. 4 Clos e th e side door. 5 Touch C ontin ue, j am clea red . 24x paper jam Paper jam in Tray 1 1 Check the side access door to tr ays and then pull the jammed pa ges out. Note: M ake sure all paper fragmen ts are re moved.
2 Open Tray 1, and then pull t he jamme d pages straig ht up and out. Note: M ake sure all paper fragmen ts are re moved. 3 Close Tray 1. 4 Touch C ontin ue, j am clea red . Paper jam in one of t he optional t rays 1 Check the side access door to tr ays and then pull the jammed pa ges out.
2 Open the spec ified tray, a nd then pull t he jammed pages out. Note: M ake sure all paper fragmen ts are re moved. 3 Clos e th e tray. 4 Touch C ontin ue, j am clea red .
250 paper jam 1 Remove any jammed pages from the multipurp ose feeder. 2 Load pap er int o the multi purpose f eede r. 3 Touch C ontin ue, j am clea red . 280–289 paper jams 1 Remov e all orig inal docu ment s from the A DF. 2 Open t he A DF c over.
3 Grasp t he jammed paper on each si de, and then gent ly pull i t out. Note: M ake sure all paper fragmen ts are re moved. 4 Clos e th e ADF cov er. 5 Reload original documents back into the ADF, st raighten the stack, and th en adjust the paper guide.
Troubleshooting Solving basic printer problems If there are basi c print er prob lems, o r the pr inter is unresp onsive, make sure: • The po wer co rd is plug ged in to th e print er and a p roperly gro unded ele ctric al out let. • The electrical outlet is not turned off by any switch or breaker.
Change [paper source] to [custo m type name] lo ad [orientation] Try on e or more of the follo wing • Touch U se curr ent [pa per sour ce] to ignore the message and print from the selected t ray.
Close fron t or side door Close the fr ont or si de door of th e print er . Disk corrupted The pri nter a ttempte d a ha rd di sk reco very on a corr upted hard disk, a nd the h ard d isk cann ot b e repair ed. The hard disk must be reform atte d. Touch Fo rma t d isk to reformat the pr inter hard di sk and clea r the messa ge.
Load [src] with [cus tom type name] Try on e or more of the follo wing: • Load the specified paper in the tray or feed er. • Touch Pa per loade d, continu e to cle ar the m essage and c ontinue print ing. If the printer finds a tray that has the co rrect paper ty pe and siz e, it fee ds fro m that tray .
Load Manual Feeder with [custom s tring] Try on e or more of the follo wing: • Load the specified paper in the manual feeder. • Touch Prompt each page , pape r lo aded or Do not pro mpt, paper lo ade d to c lea r the messa ge a nd cont inue p rin ting .
Some h eld jo bs were not re stored Touch Continue to delete the specifi ed job. Note: Held jobs t hat are not restored s tay on th e hard dis k and are in access ible. Supp ly nee ded to co mplete jo b A supply needed to complete t he job is missing.
34 Incorrect paper siz e, open [src] Try on e or more of the follo wing: • Load the appropriate paper or specialty media in the proper tray. • Confirm th at the wheel on tray 1 i s set to the p aper size lo aded in the tray. Make sure this size is the size yo u are trying to prin t.
37 In suffici ent me mory, some held jo bs will not b e res tored The pr int er was una ble to resto re so me or al l of t he con fid ential or hel d jobs on th e pr inte r hard di sk. Touch Continue to clear th e me ssag e. 38 Memory full Try on e or more of the follo wing: • Touch Cancel job to clear the message.
• Touch Continue to continue p rinting . • Turn th e prin ter po wer off a nd the n back on to re set th e prin ter. 54 Standard network software error Try on e or more of the follo wing: • Touch Continue to continue p rinting . • Turn th e prin ter o ff and th en ba ck on to re set t he printe r.
56 Standard parall el port disabl ed Try on e or more of the follo wing: • Touch Continue to clear th e message. The print er di scards a ny data rece ived thr ough t he pa rallel port. • Make sure the Parallel Buffer menu item is not set to Disabled .
3 Remove the excess di sks. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. 58 Too ma ny flash op tions i nstalle d 1 Turn the prin ter o ff. 2 Unplug the po wer co rd fr om th e wall ou tlet . 3 Remove the excess flash mem ory.
80.xx Fuser life warning • Order a repla cement fuser im media tely. Wh en prin t qual ity is re duced, install t he ne w fuser, followi ng the instr uction sheet that came with the replacement part. • Touch Continue to clear the message and conti nue print ing.
84 Defective [co lor] imagi ng unit The spec ified im aging unit i s either missing or not fu nction ing prop erly. T ry one or mor e of the fo llowin g: • Remo ve the spec if ied im agi ng u nit, a nd th en re ins tall i t. • Remo ve th e spec if ied im agi ng u nit , a nd t hen ins tall a new o ne .
3 Firmly s hake the cart ridge sid e ‑ to ‑ side and fr ont ‑ to ‑ back sever al time s to redi stribu te the ton er. 4 Reinsert the cartridge, and then touch Contin ue t o clear the message and continue printing. Note: Repeat this pr ocedur e mul tiple t imes un til th e prin t rem ains f aded, a nd then rep lace th e cartri dge.
C HECK IF THE ST ANDARD EX IT BIN IS FU LL Remove the paper s tack from the standard exit bin. C HECK IF THE PAPER TRA Y IS EMP TY Load p aper i n th e tr ay. M AKE SURE THE CORRECT PRIN TER SOFTWARE IS I NSTALLED • Verify that you are using the cor rect printer software.
M AKE SURE THE PRINTER HAS SUFFICIENT ME MORY Free up a dditio nal prin ter m emory by s crolling throu gh the list of he ld jobs a nd dele ting s ome of t hem.
U SE THE SAME P APER S IZE AN D P APER T YPE SETTINGS • Print a menu sett ings page and compa re th e se ttin gs for ea ch tray . • If necessary, adjust the settin gs from the Paper Size/Type menu. Note: The standar d 550-sheet tra y and the multipu rpose feeder do not automatica lly sense the pa per size.
C HECK THE POWER Make sur e the pr inter is plugged i n, the po wer is on, and Ready app ears. Scanner un it does not clo se Make sure there are no ob structions: 1 Lift the s canner unit. 2 Remove any obstruction keeping the s canner unit open. 3 Lower th e sc anner unit.
M AKE SURE THE QUALITY OF THE ORIGINA L DOCUM ENT IS SATI SFA C TOR Y Check the quality of the original document. P LACE THE ORIGINAL DOCUMENT PROPERLY Make s ure the docume nt or phot o is loaded facedown on the scanne r gla ss in t he upper left co rner.
C HECK THE PAPER SI ZE SETTING Make s ure th e pap er size s etting mat ches th e pap er lo aded i n the tr ay: 1 From t he prin ter c ontrol pane l, che ck the P ape r Size sett ing fr om th e Pape r men u. 2 Before sendin g the job to print , spe cify the cor rect size settin g: • For Window s users, specify t he size from Pr int Propert ies.
T HE SCAN RE SOLUTI ON MAY BE SET TOO HIG H Select a l ower scan r esoluti on. Poor scanne d image qu ality These are possible solution s. Try one or more of t he following: C HECK THE DISPLAY FOR ERR OR MESSA GES Clear any error messages .
Cann ot sca n fro m a comp uter These are possible solution s. Try one or more of t he following: C HECK THE DISPLAY FOR ERR OR MESSA GES Clear any error messages . C HECK THE POWER Make sur e the pr inter is plugged i n, the po wer is on, and Ready app ears.
Cann ot se nd or receive a fax These are possible solution s. Try one or more of t he following: C HECK THE DISPLAY FOR ERR OR MESSA GES Clear any error messages . C HECK THE POWER Make sur e the pr inter is plugged i n, the po wer is on, and Ready app ears.
T EMP ORA RIL Y DISCONNECT OT HER EQUIPMENT To ensure the printer is wo rking correctl y, connect i t di rectly to the telephone li ne. Disc onnect any answeri ng machines , computers with mo dems, or telep hone line sp litters. C HECK FOR JAMS Clear any ja ms, and th en make sure th at Ready appe ars.
R EPL ACE THE TONE R OR PRINT CARTRIDGE Repl ace the tone r or pr int c artri dge. Can rece ive but no t send faxes These are possible solution s. Try one or more of t he following: T HE PRINTER IS NOT IN F AX MODE On the ho me scree n, touch Fax to put t he printe r in Fa x mode.
3 In the Max Speed box, click one of th e following: 2400 4800 9600 14400 33600 4 Click Submit . Solving home screen applications problems An appl icat ion e rror has occurred C HECK THE SYSTEM LOG FOR RE LEVA NT DETAILS 1 Type the prin ter IP address or hos t name in t he addr ess fiel d of your Web b rowser.
Solving option problems Option does not op erate correctly or quits af ter it is instal led Try on e or more of the follo wing: R ESE T THE PR I NTER Turn the pr inter o ff, wa it for a bou t 10 sec onds, and the n t urn the printe r on. C HECK TO SEE IF THE OPTION IS C ONNECTED TO THE PRINTER 1 Turn th e prin ter off usi ng the p ower swit ch.
M AKE SURE THE PAPER TRA Y IS INSTALLED CORRECT LY If the paper tray is listed on th e menu settings page, but paper jams when it enters o r exits the t ray, then it may not be properly ins talled.
Memory card Make su re the m emor y card is s ecure ly co nnected to th e printe r system board. USB/parallel interface card does no t operat e cor rectl y C HECK THE USB/ PA RALLEL INTERFACE CARD CO NNECTION Make sure th e USB/parallel interface c ard is secure ly connected t o the printer s ystem boa rd.
Jammed pag es are not reprin ted T URN ON J AM R ECOV ERY 1 From th e home screen , navigate to : > Settings > Gene ral Se ttings > Print Recovery 2 Touch the arro ws next to Jam Recovery until On or Auto ap pears.
Fine horizon tal line s appear on color page s You may no tice fine , horizo ntal l ines in photogr aphs o r page s with a high co ncentr ation o f color. This can occur wh en the printe r is in Quiet M ode. To fix th is, set Quiet Mo de to Off (Image/Photo) .
C HECK THE PAPER SI ZE SETTING Make s ure th e pap er size s etting mat ches th e pap er lo aded i n the tr ay: 1 From the printe r con trol pan el Pape r menu , check the Pa per S ize set ting. 2 Before sendin g the job to print , spe cify the cor rect size settin g: • For Window s users, specify t he size from Pr int Propert ies.
Paper curl Try on e or more of the follo wing: C HECK THE PAPER TYP E AN D WEIG HT SETTINGS Make sur e the pap er type and weight se ttings match t he pape r loaded in the t ray or feede r: 1 From the printe r con trol pan el Paper menu , check th e Pape r Type an d Paper W eight settin gs.
M AKE SURE THE TRANSF ER MODU LE IS NOT DEFECT IVE Replace the defective transfer module. For more inform at ion, see the ins tructi on sheet th at came w ith the replacement part. M AKE SURE THE FUSER IS NOT DE FECTIVE Replace the defective fuser. For more informatio n, see the instru ction sheet that ca me wi th the replacement part.
M AKE SURE THERE IS NO DEFECTI VE TONER CART RIDGE Replace the defective toner ca rtridge. Print is too ligh t Try on e or more of the follo wing: C HECK THE DARKNESS , BRIGHTN ESS , AND CONTRAST SETTINGS The Toner Darkness s etting may be too li ght, the Bri ghtnes s sett ing may be too light , or the Contr ast se tting m ay be too low .
3 Reinser t the ton er cartridg e. Note: If print qualit y does n ot improv e, re place t he print cart ridge. If the p roblem contin ues, th e print er m ay need t o be ser vice d. For m ore i nform ation, contact cust omer su pport . M AKE SURE THERE IS NO DEFECTI VE TONER CART RIDGE Replace the defective toner ca rtridge.
Cause Sol uti on The transfer module is defec tive. Replace the transf er module if the defects occ ur every: • 38 mm ( 1.5 0 in.) An imaging unit is defec tive. Replace the imaging u nit if the defect s occur ever y: • 41.0 mm (1.61 i n.) • 75.
If the p roblem c ontin ues, th e print er m ay need to be ser viced. F or m ore i nformati on, co ntact Custom er Suppo rt. Skewed pri nt These are possible solution s. Try one or more of t he following: C HECK THE PAPER GUIDES Move the length and width guides in the t ray to the correct positio ns for the pap er size loaded.
Streaked hori zontal li nes appe ar on p rints ABCDE ABCDE ABCDE Try on e or more of the follo wing: S ELEC T ANOTHER TR AY OR FEEDER • From the printer contr ol pane l Paper M enu, se lect Def ault S ource. • For Wi ndows users , sele ct the paper s ource from Print P roper ties.
M AKE SURE THERE IS NO WORN , DEFECT IVE , OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty to ner cartridge. C LEAR THE PAPER PAT H ARO UND THE TONER CARTRID GE Check t he pape r path aroun d the t oner cartri dge. CAUTION —HOT SURFA CE: The inside of the prin ter m ight be hot.
Transparency print qu ality is poor Try on e or more of the follo wing: C HECK THE TRANSPARENCIES Use only transp arencies that meet the p rinter specifications. C HECK THE PAPER TYP E SETTING Make s ure th e pap er type s ettin g is s et t o Tran spar ency: 1 From the printe r con trol pan el Paper menu , check th e Pa per Type s etting .
What is CMYK color? Cyan, mag enta, yell ow, and b lack (kno wn as CMYK co lor ) inks or t oners can be printe d in va rious amo unts to prod uce a large range of colors observed in nature. For example, cyan and ye llow can be combin ed to create gr een.
Manual Co lor Correct ion applies to RGB and CMYK color conv ersion t able mapp ings as de fined in the Ma nual Col or menu. You can s elect any of the diffe rent c olor conv ersion tables for RG B or.
Color specification and object to be pri nt ed Color Correction se tting Sample pages to use RGB—Text Auto sRGB Vivid Manual Manual Color RGB Text Setting RGB—Graphi c Auto sRGB Vivid Manual Manua.
C HECK THE ADDRESS ENTERED IN THE W EB BROWSE R • Depending on the ne twork s etting s, you may ne ed to type “ https:// ” instead of “ http:// ” before the printer IP ad dress to ac cess t he Embedd ed We b Serv er. Fo r more i nform ati on, co ntac t your sys tem su ppor t pers on.
Notices Prod uct i nfor mat ion Produc t name: Lexmark X925, XS925 Machin e type: 7541 Mode l(s): 032, 036, 096 Edition notice November 2012 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexm ark wi th diamo nd desi gn, Ma rkNet , and M ark Visi on ar e trad ema rks of Le xma rk Int ern ati onal , Inc ., registered in the Un ited States and/or other countries. PrintCrypt ion and ScanBa ck are tradem arks of Lex mark Int ernational, I nc.
Noise emission levels The following measuremen ts were made in acc ordance with ISO 7779 and reported in conform ance with ISO 9296. Note: Some mo des ma y not apply t o your p roduct. 1-meter average sound pressure, dBA Printing 53 dBA Ready 39 dBA Values are subject t o change.
ENERGY STAR Any Lex mark product bea ring th e ENE RGY ST AR em blem o n the pr oduct or on a start -up scr een is cert ifi ed to c omply with Env ironmen tal Pro tectio n Agenc y (EPA ) ENE RGY STAR r equire ments as con figur ed when s hipped by Lexmar k.
The power consumption levels listed in the previous table represen t time-averaged measurements . Instantaneous power draws may be s ubstanti ally hi gher tha n the aver age. Values are subject t o change. See www .lexmark .com for curren t values. Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de .
Radio interference notice Warning This is a produc t that com plies with the emission requi rements of EN55022 Class A limits a nd immunity requir ements of EN55024. This pr oduct is not inten ded to be used in residen tial/dom estic enviro nment s. This is a Clas s A produ ct.
connec ted. An appro priat e AC surge arr estor is def ined as on e that is sui tably rate d, and cer tified by UL (Underwr iter' s Laborato ries), anothe r NRTL (National ly Recognized Testing Laborato ry), or a recog nized sa fety certi fication body in the countr y/regi on o f use.
to its n etwork. It indi cates no endo rsemen t of t he prod uct b y Teleco m, nor do es it pr ovide any sort of warr anty. Above all, it provid es no ass urance that any item wil l work co rrectly in.
Not ice to User s in the Euro pea n Uni on Produ cts bearin g the CE mark are in c onformi ty with the pr otectio n requiremen ts of EC Council dir ectives 2004/108/EC, 2006/95/EC, an d 1999/5/EC on t.
Industry Canada (Canada) Cet app areil e st conf orme à la no rme RSS-210 d'Indus try Cana da. S on fon ction nement est soum is aux deux c onditio ns suiva ntes : (1) cet appare il ne do it pas.
Operation is allowed i n all EU and EFTA co untries, but is restric ted to in door use o nly. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
Malt i Bil -p re ż enti, Lexmark In ternat ional, I nc., jidd ikjara li dan il-prod ott huwa kon formi mal - ħ ti ġ ijie t essenzjali u ma dispo ż izzjon ijiet o ħ raj n relevanti l i jinsabu f id-Dire ttiva 1999 /5/KE. Nederlands Hierbij verklaa rt Lexmark Internation al, Inc.
Limited warranty service The warrant y perio d start s on the date o f orig inal purch ase as shown o n the purchase rec eipt and ends 1 2 months la ter provided that t he warranty period for any s up.
Limitation of liabili ty Your s ole remed y unde r th is li mite d warr anty i s se t fort h in t his do cume nt. Fo r any clai m co ncern ing perf ormanc e or nonperf ormanc e of Lexm ark or a Remarke ter fo r this pr oduct under t his li mited wa rran ty, you ma y recov er act ual damages up to the limit set fo rth in the fo llowing p aragraph.
A PARTICULAR PURPOSE, AND ABS ENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE PROGRAM . TO THE EXTENT LEXMARK CANNOT BY LAW DIS CLAIM ANY COMPO NENT OF THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FI TNESS FOR A PARTICULAR PURPOSE, LEXMARK LIMITS THE DURATION OF SUCH WARRANTIES TO THE 90-DAY TERM OF THE EXPRE SS SOFTWARE LIMITED WARRANTY.
c Reserva tion of R ight s . The Sof tware Prog ram, includ ing all f onts, is copyrigh ted an d owned b y Lexm ark Internation al, In c. and/or its supp liers. Lex mark res erves all ri ghts no t expressl y granted to you in th is Licens e Agreement.
16 EXPORT RESTRICTI ONS . You may not ( a) a cquire, ship, tr ansfer, or ree xport, d irectl y or i ndirect ly, the Softwa re Progra m or any dir ect pro duct therefr om, in v iolat ion of a ny appli .
The use of th is product or ser vice is subject to th e reason able, non-di scrim inator y ter ms in the Intel lectual Prope rty Rights (IPR) Discl osure o f Cer ticom C orp. a t the I ETF fo r Add ition of the Camelli a Ciph er Suit es to Tran sport Layer Se curity (TLS) i mpleme nted in the pr oduct or s ervice.
Index Numerics 1565 Emulat ion error, loa d emulatio n option 268 200 pap er jam 254 201 pap er jam 255 203 pap er jam 256 230 pap er jam 257 231–239 pa per jams 257 24x p aper jam 258 250 pap er jam 261 280–289 pa per jam 261 290–292 pa per jams 262 30.
cancel ing a prin t job from a com puter 1 04 from th e pr inter cont rol panel 10 3 canceling an e-mail 120 cannot open Em bedded Web Server 306 card st ock loading in multipur pose feeder 86 tips 10.
document s, printi ng from Mac intos h 96 from Wi ndows 96 duplexi ng 108 E Eco ‑ Mode s etting 76 Edit Secu rity Setups menu 172 Embedd ed Web S erver accessi ng 30, 249 admini strato r settin gs 2.
finding m ore infor mation about th e printer 17 finding prin ter IP ad dress 30 Finish ing menu 218 firmware card installi ng 39 flash drive printing from 97 Flash Dr ive m enu 21 0 flash drives supp.
loading the st andard t ray 82 loading transpa rencies in multi purpose f eeder 86 M maki ng cop ies us ing pape r from selecte d tray 107 max speed using 103 max yield using 103 memory type s inst al.
paper size setti ng 8 1 Paper Siz e/Type menu 1 50 paper size s support ed 93 paper typ e setti ng 8 1 paper types duplex support 9 5 support ed by pri nter 95 where to load 95 Paper We ight menu 153 .
80.xx Fu ser missin g 274 80.xx Fuser near lif e warning 273 80.xx Replac e fuser 274 82.xx Replace waste toner bottle 274 82.xx Wa ste toner bott le nearl y full 274 83.
replacing the waste toner bottle 246 reports viewing 250 Reports menu 158 reserve prin t jobs 101 pri nting from a Mac intos h comput er 102 prin ting fr om Wind ows 102 resolution , fax changin g 131.
syst em board access ing 36 syst em board co ver reatta ching 36 T TCP/IP menu 162 teleco mmun ication notices 313, 314 , 315, 316 tips card stock 101 labels, pape r 100 on using envel opes 10 0 on us.
U underst anding the h ome sc reen button s and icons 25 uneven pr int densi ty 303 Universal Paper Size setti ng 8 1 Universal S etup menu 1 58 unlinking trays 88 Unsuppor ted USB d evice, pl ease re.
An important point after buying a device Lexmark X925 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark X925 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark X925 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark X925 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark X925 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark X925, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark X925.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark X925. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark X925 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
