Instruction/ maintenance manual of the product X850e Lexmark
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www.lexmark.com X850e , X852e , X854e User’ s Guide January 2006 Lexmark and Le xmark with diamond design are tr ademar ks of Lexmark International, Inc., registered in the Unit ed States and/or other countries. © 2006 Lexmark International, Inc. All rights reser ved.
2 Edition: Ja nuary 200 6 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNA TIONAL, INC.
3 Safety information CA UTION: Connect the power cord to a properly grounded electrical outlet that is near the pro duct and easily accessible. CA UTION: I: Do not use the fax f eature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning stor m.
4 Contents Chapter 1: Learning about the MFP ......................................... ......................................... 8 Identifying the MFP ............. ................. ................. ................. ................. ..............
5 Contents Creating an e-mail shortcut ............... ................. ................. ................. ................. ................ ......................... 34 Creating an e-mail profile ................ ................ .................
6 Contents Loading standard or optional 500-sheet trays ............ ...................................................................... ..... ........ 61 Setting the Paper Type and Paper Size ............ ..........................................
7 Contents Chapter 13: Troubleshooting ......................................................................................... 136 Understanding MFP mess ages .............. ................. ................. ................... ................. .
Learning about the MFP 8 1 Learning about the MFP Identifying the MFP F or more information about installing in put options, see Installing and remo ving options or the instructions that came with the option. CAUTION: The MFP weighs appro ximately 154 lbs (70kg).
Configured models 9 Learning about the MFP • Scan jobs with mixed page siz es (letter and legal). • Scan media that weighs from 3 8 to 128 g/m 2 (14 to 32 lb). Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. • Cop y and pr int documents at 600 dpi.
Understandi ng the MFP control panel 10 Learning about the MFP Understanding the MFP contr ol panel MFP and scanner settings can be changed sev eral wa ys: thro ugh the MFP control panel, the software application in use, the prin t driver , Mar kVision™ Professional, or Web pages .
Understandi ng the MFP control panel 11 Learning about the MFP 3 0–9 Note: Ref erred to as the numeri c ke ypad. Press these buttons to enter numbers when the LCD screen has a field that accepts the entr y of numbers. Also , use these buttons to dial phone numbers f or fax es.
Understandi ng the MFP control panel 12 Learning about the MFP 10 Asterisk (*) * is used as par t of a f ax number or as an alphanumeric character . 11 USB Direct interface The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memor y de vice and pr int any P or table Document Format (PDF) [.
Understandi ng the MFP control panel 13 Learning about the MFP Home screen and home screen buttons After the MFP is turn ed on and a shor t war m-up period occurs, the LCD shows a basic screen (example sho wn here) which is ref erred to as the Home screen.
Understandi ng the MFP control panel 14 Learning about the MFP Other buttons may appear on the Home screen. They are: 7 FTP T ouch to access the File T ransfer Protocol (FTP) menus . A document can be scanned directly to an FTP site. 8 F ax T ouch to access the F ax menus.
Understandi ng the MFP control panel 15 Learning about the MFP Unlock De vice This button appears on the screen when the MFP is lock ed. The control panel buttons and shor tcuts cannot be used whil e it appears and no default cop y star ts may occur .
Using the LCD touch-screen buttons 16 Learning about the MFP Using the LCD touch-screen b uttons The follo wing section provides information on navigating through se ver al screens.
Using the LCD touch-screen buttons 17 Learning about the MFP Right scroll increase button T ouch the right scroll increase button to scroll to another v alue in increasi ng order . Left arrow b utton T ouch the left arrow b utton to scroll left to : • Reach a decreased value shown b y an illustration.
Using the LCD touch-screen buttons 18 Learning about the MFP Sample screen two Info rmation on touch-screen b uttons Button Button name Function or descrip tion Down arro w T ouch the do wn arrow to m o ve d ow n to t h e n ex t i t e m i n a li s t, such as a list of menu items or values .
Using the LCD touch-screen buttons 19 Learning about the MFP Other touch-screen b uttons Selected radio button This is a selected radio button. T ouch a radio button to select it. The radio button changes color to sho w it is selected. In Sample screen two , the only paper size selected i s Letter .
Using the LCD touch-screen buttons 20 Learning about the MFP Select T ouch to select a menu. The ne xt screen appears showing menu items . T ouch to select a menu item. The ne xt scre en appears showing v alues. Done Allows specifying that a job is finished.
Using the LCD touch-screen buttons 21 Learning about the MFP Features Feature Feat ure name Description Menus Æ Settings Æ Cop y Settings Æ Number of Copies Menu trail line A line is located at the top of each menu screen. This f eature acts as a trail.
Menus 22 Learning about the MFP Menus A number of menus are av a ilable to make it easy f or you to change MFP settings or pr int repor ts. T o access the menus and settings, touch the Menus b utton in the lower right cor ner of the home screen. When a value or setting is selected and sav ed, it is store d in MFP memor y .
Cop ying 23 2 Cop ying The follo wing copy topics are a vailab le in this and other chapters. Quic k copy 1 Place the origina l document f ace up in the ADF or face down on the flatbed. Adjust the paper guides when usin g the ADF . 2 Press Go on the numeric pad.
Using the flat bed 24 Copying Using the flatbed If you are using the flatbed to make copies: 1 Open the document cover . 2 Place the document face do wn on the flatbed. 3 Close the document cov er . 4 T ouch Copy on the home screen, or press Go on the nume ric pad.
Cop ying from one siz e to another 25 Copying Printed Image— Copies halftone photographs or graphics, such as those printe d on a laser pri nter , or page s from a magazine or newspaper . For original documen ts that are a mixture of text, line dra wings, or other graphics , leav e Printed Image off.
Making transp arencies 26 Copying 3 T ouch Copy on the home screen. 4 T ouch Copy fr om :, and then identify the size of your original do cument. F or example , Legal.
Making copies using media from a sele cted tra y 27 Copying Making copies using media fr om a selected tra y During th e cop y process, you can select the input tra y that c ontains the media type of choice.
Reducing and enlargi ng copies 28 Copying 4 T ouch the button that looks the w a y you want your copies duple xed. The first number represents sides of the or iginal docum ents; the second number represents sides of th e cop y . F or example , select 1 --> 2-sided if you ha ve 1-si ded original documents an d y ou want 2-sided copies.
Placing separator she ets between co pies 29 Copying T o turn collation off: 1 Place your original d ocument in the ADF f ace up. Labels on the ADF show how to load the paper based on i ts size. 2 Adjust the paper guides. 3 T ouch Copy on the home screen.
Placing an ov er la y message on each page 30 Copying 5 T ouch Date/Time Stamp . 6 T ouch On . 7 T ouch Done . 8 T ouch Copy It . Placing an o verla y message on each page An ov erlay message can be placed on each page. The message cho ices are Urgent, Confidential, Copy , or Draft.
Canceling a cop y job 31 Copying Canceling a copy job While the document is in the ADF When the ADF begins processin g a document, the scanning screen is display ed. Y ou can cancel the cop y job by touching Cancel Job on the touch screen. T ouching Cancel Job cancels the entire job that is being scanned.
E-mail 32 3 E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four w ays to send an e-mail from the MFP . Y ou ca n type the e-mail address, use a shor tcut number , use the address book, or a profile.
Using the address book 33 E-mail 3 Press #, and then enter the recipient's shor tcut number . Y ou can ente r additional recipients by pressing ne xt and then en tering the recipient's sh or tcut number or address. 4 T ouch E-mail It . Using the address book 1 Place the origina l document in the ADF f ace up or on the flatbed face down.
Changing th e output f ile type 34 E-mail Changing the output file type 1 Place the origina l document in the ADF f ace up or on the flatbed face down. Adjust the paper guides when usin g the ADF . 2 T ouch E-mail on the home scree n. 3 Enter an e-mail address.
Creating an e-mail profile 35 E-mail 7 Go to the MFP , and place y our origi nal document in the ADF face up . Lab els on the ADF show how to load the paper based on i ts size. 8 Adjust the paper guides. 9 Press #, and then enter the recipient's shor tcut number .
E-mail options 36 E-mail Sides (Duplex)— T ells the MFP if your original documen t is simplex (printed on one side) or du ple x (pri nted on both sides).
E-mail server setup 37 E-mail E-mail server setup F or e-mail to operate, it m ust be tur ned on in the MFP configu r ation and hav e a v alid IP address or gatewa y address.
Fa x i n g 38 4 Fa x i n g Note: F axin g is not suppor ted on all model s. The fax function lets y ou scan items and fax them to one or mo re recipients directly from the MFP . When y ou touch F ax, it opens the fax destination screen. Y ou enter the fax n umber and to uch F ax It to send your fax.
Using f a x destination shortcuts 39 Faxing Using fax destination shor tcuts F ax destina tion shor tcuts are just like the speed dial numb ers on a telephone or fax machine . Y ou can assign shor tcut numbers when creating per manent f ax destinations.
Creating shor tcuts 40 Faxing Creating shor tcuts Instead of enterin g the entire phone number of a f ax recipien t on the control pa nel each time you w ant to send a f ax, you can create a per manent f ax destination and assign a shor tcut number . A single sh or tcut number or a multiple number shor tcut can be crea ted.
F ax options 41 Faxing F ax options Original— Opens a screen where you can choose the size of the documents y ou are going to fax. • T ouching any of the paper size b uttons on the follo w-on scr een w ill make that your selection and retur n you to the F ax Op tions Screen.
Changing the f ax resolution 42 Faxing Changing the fax resolution 1 Place your original d ocument in the ADF f ace up. Labels on the ADF show how to load the paper based on i ts size. 2 Adjust the paper guides. 3 T ouch Fax on the home screen. 4 Enter the f ax number .
Canceling an outgoing f ax 43 Faxing Canceling an outgoing fax There are two wa ys to cancel an outgoing f ax: While the origin al docu ments are still scanning 1 When using the ADF , touch Cancel while Scanning… is display ed on the touch screen.
F ax setup 44 Faxing F ax setup When you first turn on the MFP or if the MFP has been off for an e xtended time, Set clock will appear . Additionally , many countri es and regions require outgoing fax.
F ax setup 45 Faxing 4 Click Configuratio n . If you are changing f ax modes, y ou must click Submit before y ou can access the configuration page. Note: During MFP power up , if the print ser ver is configur ed to use Network Time Protoco l (NTP) time, the current date and time are provided.
FTP 46 5 FTP The MFP scanner lets you scan documents di rectly to a File T ransf er Protocol (F TP) ser ver . Only one FTP address may be sent to at a time. Note: FTP must be enabled from the function access menu bef ore it can be used. See Restri cting Function Access f or more inf ormation.
Creating shor tcuts 47 FTP 3 T ouch FTP on the ho me screen. 4 T ouch Searc h Address Book . 5 Enter name or par t of the name you are searching f or , and then touch Search . 6 T ouch the name that you w ant to add to the T o: field. 7 T ouch Send It .
FTP options 48 FTP FTP options Original Size— Opens a screen where you can enter the size of the documents you are going to copy . • T ouching any of the paper size icons on the f ollow-on screen will make that y our selection and retur n you to the FTP Options Screen.
FTP tips 49 FTP FTP tips The follo wing tips ma y improv e the MFP FTP quality . Question Tip When should I use T e xt mode? • T ext mode should be used when text preservation is the main goal of sending a document to an FTP site, and preser ving images copied from the or iginal document is not a concer n.
Scanning to a PC or USB flash mem or y de vice 50 6 Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents directly to your PC or a USB flash memory device. Y our computer does not have to be directly connected to t he MFP f or you to receiv e Scan to PC images.
Understanding scan to PC options 51 Scanning to a PC or USB flash memory device Understanding scan to PC options T o change the options for the scan to PC Profile, y ou must click the Quic k Setup bo x, and select Custom . Quic k Setup lets you select preset f ormats or customize your scan job settings.
Scanning to a USB flash memory de vice 52 Scanning to a PC or USB flash memory device Scanning to a USB flash memory device 1 Place the origina l document in the ADF f ace up or on the flatbed face down. Adjust the paper guides when usin g the ADF . 2 Inser t the USB flash memo ry de vice into the USB direct interface on the front of the MFP .
Printing 53 7 Printing This chapter cov ers information abou t sending a job to pr int, prin ting confidential jobs, cancelin g a print job, printing a men u settings page, a f ont list, and a director y list. This chapter also provides information on pri nting f olio and statement size media.
Printing f rom a USB flash m emor y device 54 Printing W e recommend using the follo wing tested and a pprov ed USB flash memor y devices in the 256 MB, 512 MB, and 1 GB sizes: • Le xar JumpDrive 2.0 Pro • SanDisk Cruz er Mini Other USB flash memory devices must: • Be compatible with the USB 2.
Canceling a print job 55 Printing If you lea ve the de vice in the MFP after exiting the USB drive menu, y ou can still print PDFs on the device as held jobs . See Printing confident ial and held jobs . Canceling a print job There are sev eral methods for canceling a print job.
Printing th e menu settings page 56 Printing Canceling a job fr om a Macintosh computer Canceling a print job from a computer runn ing Mac OS 9 When you send a job to print, the pri nter icon f or your selected MFP appears on the desktop . 1 Double-click the printer icon on your desktop.
Printing a director y list 57 Printing Printing a directory list A director y listing shows the resources stored in fla sh memor y . T o prin t a listing: 1 Make sure the MFP is on and the Ready message appears. 2 T ouch the Menus button on the control panel.
Printing confidential and held jobs 58 Printing 4 Enter a User Nam e and PIN. 5 Send your job to the MFP . Go to the MFP when you are ready to retriev e your confidential pr int job, and f oll ow the At the MFP steps . At the MFP 1 T ouch Held jobs on the home screen.
Printing confidential and held jobs 59 Printing Repeat Print If you send a Repeat Print job , the MFP prints all requested cop ies of the job and stores the job in memory so you c an print additional copies late r . Y ou can print additional co pies as long as the job remains stored in memor y .
Printing on specialty media 60 Printing Printing on specialty media Media is paper , card stock, transparencies , labels, and env elopes. The last four are sometimes ref erred to as specialty media . Follo w these instruction s to print on specialty media.
Loading standar d or optional 500- sheet tra ys 61 Printing Loading standar d or optional 500-sheet tray s Y our MFP h as two 500-sheet standard tra ys. Y ou may ha ve al so purchased an optional 2x500-sheet draw er which has two additional 500-sheet tra ys.
Loading standar d or optional 500- sheet tra ys 62 Printing 2 Squeeze the side guide ta b , and slide the g uide to the outside of the tray . 3 Squeeze the front guide tab, and slide the guide to t he correct position f or the media size y ou are loading.
Loading standar d or optional 500- sheet tra ys 63 Printing 6 Squeeze the side guide ta b , and slide the g uide unt il it lightly rests against the edge of the media.
Setting the P aper T ype and P aper Size 64 Printing Setting the P aper T ype and P aper Size After setting the Paper T ype and Paper Siz e to the correct values f or the type and size used in the tra ys, then any tra ys containing the same size and type are automatica lly linked b y the MFP .
Loading the mult ipur pose f eeder 65 Printing Loading the m ultipurpose feeder The multipur pose f eeder can hold sev eral sizes and types of pr int media, such as transparencies, postcards, note cards, and env elopes. It can be used for single-page or manual printing or as an additional tray .
Loading the mult ipur pose f eeder 66 Printing 2 Pull the tray e xtension out. Note: Do not place objects on the multipur pose feeder . Also , av oid pressing down or applying e xcessive f orce on it. 3 Slide the width guides to the outside of the feeder .
Loading the mult ipur pose f eeder 67 Printing 5 Load the media in the feeder . Note: Make sure the print media is below the max fill line. Ov erload ing ma y cause jams.
Loading the 2000- sheet dual input tr a ys 68 Printing Loading the 2000-sheet dual input tra ys The 2000-sheet dual input drawer includes two tra ys: an 850 -s heet tra y and an 1150-sheet tray . Although the tra ys are diff erent in appearance, they both load the same w ay .
Loading the 2 000-sheet high ca pacity f eeder 69 Printing 3 Flex the sheets back and f or th to loose n them, then fan them . Do not fold or crease the pr int media. Straighten the edges on a lev el surface. 4 Load prin t media in the tra y with the prin t side up .
Loading the 2 000-sheet high ca pacity f eeder 70 Printing 2 If loading print me dia with a different width or length, adjust the width and len gth guides. 3 Flex the sheets back and f or th to loose n them, then fan them . Do not fold or crease the pr int media.
Loading Letter or A4 siz e print media in the shor t-edge f eed orientation 71 Printing Loading Letter or A4 size prin t media in the shor t-edge feed orientation F or the MFP to recognize Letter or A4 size print media loaded in the shor t-edge f eed or ientation, Shor t-edge Printing must be enabled.
Linking tra ys 72 Printing 2 Click Configuratio n . 3 Click P APER MENU . 4 Click CUST OM NAMES . 5 Define one or more custo m names. F or example , you could enter names such as “Shor t-edge Letter” or “Y ellow Glossy .
Identifying and linking outpu t bins 73 Printing Identifying and l inking output bins There is one standard ou tput bin on all MFP models. If you need additional o utput capacity , the op tional finisher provides up to 3500 sheets of additional o utput capacity .
Understanding paper and specialty media guidelines 74 8 Under standing paper and specialty media guidelines Print media is paper, card stoc k, transparencies, labels, and enve lopes. The last f ou r are sometimes referred to as specialty media . The MFP provides high quality printing on a variety of me dia.
Suppor ted print media 75 Understanding paper and speci alty media guidelines JIS B4 257 x 364 mm (10.1 x 14.3 in.) ✓✓ ✓✓✓ JIS B5 182 x 257 mm (7.17 x 10 .1 in.) ✓✓✓✓✓✓✓ Letter 215.9 x 279.4 mm (8.5 x 11 in.) ✓✓✓✓✓✓✓ Legal 215.
Suppor ted print media 76 Understanding paper and speci alty media guidelines Media sizes supported in the finisher Size Bin 1 Bin 2 Stand ard * Offset Staple Punch Standar d * Offset Staple Punch A3 .
Suppor ted print media 77 Understanding paper and speci alty media guidelines Feed charac teristics b y print medi a size Print media size Feed orientation 1 Print media orientation 2 Si ze supports d.
Suppor ted print media 78 Understanding paper and speci alty media guidelines Print media types Print media 500-sheet trays Multipurpose feeder 2000-sheet dua l input tray s 2000-sheet high capacity f.
Suppor ted print media 79 Understanding paper and speci alty media guidelines Print media weights Print media Ty p e Print medi a weight 500-sheet trays Multipurpo se feed er 2000-sheet dual input tra.
Suppor ted print media 80 Understanding paper and speci alty media guidelines Media weights supported in the finisher Print media Ty p e Finisher media weight Bin 1 Bin 2 Offset Staple Hole Punch Pap .
Selecting print media 81 Understanding paper and speci alty media guidelines Selecting print media Selecting the appropr iate pri nt media f or the MFP helps you av oid printing problems. The f ol lowing sections contain guidelines for choosing the correct print media for the MFP .
Selecting print media 82 Understanding paper and speci alty media guidelines Smoothness The degree of smoothness of paper directl y aff ects print quality . If the pap er is too rough, the toner does not fuse to the paper proper ly , resulting in poor pr int quality .
Selecting print media 83 Understanding paper and speci alty media guidelines • Do not use paper that has been cut or trimmed by hand. • Do not mix media sizes , weights, or types in the same source; mixing results in jams. • Do not use coated papers unl ess they are specifically designe d for electrophotogra phic pr inting.
Selecting print media 84 Understanding paper and speci alty media guidelines T ransparencies F eed transparencies from the standard tra y or the multipur pose feeder . T ry a sample of any transparencies being considered for use with the MFP before b uyin g large quantities.
Selecting print media 85 Understanding paper and speci alty media guidelines • Use env e lopes that can withstand temper atures of 230°C (446°F) without sealing, excessiv e curling, wr inkling, or releasing hazardous emissions. If you hav e any doubts about the envelopes y ou are consideri ng using, check with the env elope supplier .
Storing print media 86 Understanding paper and speci alty media guidelines Card stock Card stock is single ply , and has a large arra y of proper ties, such as the moisture content, thic kness, and te xture, that can significantly affect print quality .
A v oiding jam s 87 Understanding paper and speci alty media guidelines The following hints can help you av oid jams: • Use only recommended print media. • Do not ov erload the pr int media sources. Mak e sure t he stack height does not exceed the maximum height indicated by the stack line labels in the sources.
Installing options 88 9 Installing options CAUTION: If you are installing memor y or opti on cards sometime after setting up the MF P , turn the MFP off and unplug the power cord bef ore continuing. Y ou can customize the MFP memor y capacity and connectivity by adding optional cards.
Accessing the MFP system board 89 Installing options Accessing the MFP system boar d Y ou must access the MFP system board to install pr inter memory , flash memory , or an option card. CAUTION: T urn the MFP off, and unplug the pow er cord before continuing.
Accessing the MFP system board 90 Installing options Use the illustration to locate the connector for the option you want to install. Option card connector Printer memor y card connector Flash memor y.
Installing a printer memor y card 91 Installing options Installing a printer memory card Complete the following instructions to install a p rinter memor y card. Note: Memor y cards designed for other Le xmark printers may not work with your MFP . 1 Remov e the system board access panel.
Installing a flash memor y or fir mware card 92 Installing options Installing a flash memory or firmware card Note: Flash memor y and fir mware cards designed for othe r Le xmark pr inters ma y not work with your MFP . 1 Remov e the system board access panel.
Installing an opt ion card 93 Installing options Installing an option car d Warning: Opti on cards are easily damaged by static electricit y . T ouch something metal such a s the MFP frame before y ou touch a memor y card. Note: Y ou need a small Phillips screw driver to attach the optio n card to the system board.
Replacing the access panel 94 Installing options Replacing the access panel After you ha ve installed options on the MFP system board, follo w these steps to reattach the access panel. 1 Align the tabs on the r ight side of th e access panel with the slots on the MFP .
Maintaining the MFP 95 10 Maintaining the MFP P er iodically , you need to complete certain tasks to main tain optimum prin t quality . These tasks are co v ered in this chapter . If se veral people are using the MFP , you ma y want to designate a ke y operator to do the se tup and maintenance of the MFP .
Determining the status of supplie s 96 Maintaining the MFP Determining the status of supplies The MFP control panel aler ts you once a supply item or main tenance is required. The Prin t status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you kno w if any supplies are low or empty .
Conserving supplies 97 Maintaining the MFP Conserving supplies Se ver al settings in your application software or through t he touch screen let you conserve toner and paper . For more inf or mation on changing these settings, see the Menus and Messages Guide on the Software and Documentation CD.
Ordering supplies 98 Maintaining the MFP See the f ollowing table f or the ma intenance kit par t number f or your specific MFP . Ordering staple cartridges Staple car tr idges hold 3,000 staples. Use par t number 25A0013 to order a pack of three staple car tr idges.
Cleaning the flatbed and ba cking ma terial 99 Maintaining the MFP Cleaning the flatbed and bac king material 1 Open the document cover . 2 Dampen a clean, lint-free cloth or cott on sw ab with isopropyl alcohol (95%). 3 Wipe the flatbed and backing materi al by mo ving the cloth or sw ab from side to side.
Clearing jams 100 11 Clearing jams By carefully selecting pr int media and loading it proper ly , you should be able to a v oid most paper jams. F or more inf or mation on av oiding paper jams, see A voiding jams . If jams do occur , f ollow the steps outlined in this section.
Access doors and tray s 101 Clearing ja ms Access doors and tra ys The follo wing illustrations show the areas where jams ma y occur . E A B D C T ra ys 1–4 G H K J F.
Understand ing jam numbers 102 Clearing ja ms Understanding jam n u mber s The follo wing table lists the jams that can occur a nd the action necessar y to clear the message. The jam number indicates the area wher e the jam occurred. H owe ver , it is best to clea r the entire paper path to ensure you hav e clea red all possible jams.
Clearing jams 103 Clearing ja ms 5 T ouch Continue . 24x Jams P aper jams in these areas can occur on the incline surface of a tra y or across more than one tray . T o cl ear these areas: 1 Open the tray . If necessary , remove the tr ay from the MFP .
Clearing jams 104 Clearing ja ms 5 T ouch Continue . Clearing the 2000-sheet high capa city feeder (T ra y 5) 1 If necessar y , clos e the multipur pose feeder . 2 Slide the high capacity f eeder awa y from th e MFP . 3 Raise the top door, and lift the jam access cover .
Clearing jams 105 Clearing ja ms 4 Remov e the jammed p aper . 5 Close the jam acce ss cov er and top door..
Clearing jams 106 Clearing ja ms 6 Slide the feeder fir mly against the MFP . 7 T ouch Continue ..
Clearing jams 107 Clearing ja ms 200–202 Jams 1 Open Door A by pushing the release latch and lowering the doo r . CAUTION: The inside of the MFP might be hot. 2 Pull the print media up and toward you. Warning: If the pr int media does not move immediately wh en you pull, stop pulling.
Clearing jams 108 Clearing ja ms 203 Jam 1 Open Door A by pushing the release latch and lowering the doo r . CAUTION: The inside of the MFP might be hot.
Clearing jams 109 Clearing ja ms 3 Pull the pr int media up. 4 Close Door E. 5 Close Door A. 6 T ouch Continue ..
Clearing jams 110 Clearing ja ms 230 Jam 1 Open Door D by the duplex rear door . 2 Remov e the jammed med ia. 3 Close Door D ..
Clearing jams 111 Clearing ja ms 4 Open Door A by pushing the release latch and lowering the doo r . CAUTION: The inside of the MFP might be hot. 5 Open Door E by pushing the release latch and lowering the doo r .
Clearing jams 112 Clearing ja ms 6 Pull the pr int media up. 7 Close Door E. 8 Close Door A. 9 T ouch Continue ..
Clearing jams 113 Clearing ja ms 231 Jam 1 Open Door D by the duplex rear door . 2 Remov e the jammed med ia. 3 Close Door D ..
Clearing jams 114 Clearing ja ms 4 Open Door A by pushing the release latch and lowering the doo r . CAUTION: The inside of the MFP might be hot. 5 Pull the pr int media up. Warning: If the pr int media does not move immediately when you pull, stop pulling.
Clearing jams 115 Clearing ja ms Clearing Area B 1 If the MFP is configured with a 2000-sheet high ca p acity f eeder , slide the feeder a wa y from the MFP .
Clearing jams 116 Clearing ja ms 2 Open Door B. 3 Remov e the jammed med ia. 4 Close Door B..
Clearing jams 117 Clearing ja ms 5 Slide the feeder fir mly against the MFP . 6 T ouch Continue ..
Clearing jams 118 Clearing ja ms Clearing Area C 1 If the MFP is configured with a 2000-sheet high ca p acity f eeder , slide the feeder a wa y from the MFP .
Clearing jams 119 Clearing ja ms 3 Remov e the jammed med ia. 4 Close Door C . 5 Slide the feeder fir mly against the MFP . 6 T ouch Continue ..
Clearing jams 120 Clearing ja ms 280-288 Jams These are finisher jams. F ollow the appropriate instr uctions to clear a jam in the finisher . Clearing Area F 1 Lift the bridge unit assembly door . 2 Remov e the jammed med ia. 3 Close the do or . 4 T ouch Continue .
Clearing jams 121 Clearing ja ms Clearing Area G 1 Open the finisher door. 2 Remov e the jammed media, as indicated on the operator pane l. 3 Close the do or . 4 T ouch Continue . Clearing Area H 1 Lift Door H. 2 Remov e the jammed med ia. 3 Close the do or .
Clear ing staple jams 122 Clearing ja ms Clearing staple jams 289 Jam A 289 jam number indi cates staples are jamm ed in the stapler . This requires removi ng the staple car tri dge holder from the MFP . 1 Check that the machine stops operations, and open Door G (front door) of the finisher .
Clear ing staple jams 123 Clearing ja ms 4 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. 5 Remov e any loose staples from the staple guard. 6 Look through the clear cov eri ng on the bottom of the car tr i dge holder to make sure no staples are jammed in the entry throat.
Clear ing ADF Jams 124 Clearing ja ms Clearing ADF Jams 290, 291, 292, and 294 Jams 1 Remov e all original documents from the ADF . 2 Lift the ADF cov er latch. 3 Open the ADF cov er. 4 Raise the sh eet guard. 5 T urn the pa per advance wheel to the left to remov e any jammed pages.
Clear ing ADF Jams 125 Clearing ja ms 7 Open the document cov er , and remov e any jammed pages. 8 Close the document cov er . 9 T ouch Continue . 293 Jam A 293 jam indicates the MFP w as sent a scan job , but f ound no or iginal document in the ADF .
Administrativ e suppor t 126 12 Administrative suppor t Adjusting contr ol panel brightness If you are having trouble reading y our control pan el display , the LCD brightness ca n be adjusted through the Settings menu. Brightness 1 Make sure the M FP is on.
Adjusting screen timeout 127 Administrative support 7 T ouch Submit . 8 T ouch Home . Adjusting screen timeout T o adjust the Screen Timeout setting: 1 Make sure the M FP is on. 2 T ouch the Menus button on the home screen. 3 T ouch Settings . 4 T ouch General Settings .
Configuring the MFP 128 Administrative support 7 T ouch Settings Æ Security Æ P assw ord Pr otect to view what configuration se ttings are protected by the Adv anced Passw ord .
Configuring the MFP 129 Administrative support Setting the Device Loc kout person al identification number (PIN) The De vice Lockout PIN allo ws locking and unlocking the func tional state of the MFP . A lock ed MFP au tomatically b uffers each job received to its hard disk.
Configuring the MFP 130 Administrative support 2 Enter the defined pass word in the Print F axes P assw ord field. This releases any received and held f a x jobs, so the y prin t. Note: The defined password w as created in step 6 of Setting a pa ssw ord befo re printing received faxes .
Configuring the MFP 131 Administrative support SNMPv3 authentication and encryption has three lev els of suppor t: • No authentication and no encr yption • A uthenticat ion with no e ncr yption • A uthentication and encr yption Note: The selected lev el ser v es as a minimum lev el of protection.
Configuring the MFP 132 Administrative support Disabling ports and protocols The TCP and UDP por ts can be con figured to one of three modes or values: • Disabled —Ne ver allo ws network connecti .
Encrypting the hard disk 133 Administrative support 6 Indicate the setting for each sub-item as required f or the network environment. 7 Click Submit . Confidential Print Setup Confidential Pri nt Setup allows the designation of a maximum number of PIN entry attempts and allows setting an e xpiration time fo r pr int jobs.
Hard disk wiping 134 Administrative support 3 Release the buttons when the touch screen b links and is blank momentarily . W ait. The Config Menu appears. 4 T ouch the down arrow to scroll to Disk Encryption . 5 T ouch the right arrow to enter the Disk Encryption men u.
Using the re stricted s er ver list function 135 Administrative support Using the restricted server list function The Restricte d Server List lets a system suppor t person rest r ict which hosts are allowed to communicate with the MFP over the network which prev ents other hosts from managing and pr inting to the MFP .
T roubleshooting 136 13 T roub leshooting Understanding MFP messa g es The MFP displays three types of messages: status message s, attendance messages, and ser vice messages. Status messages provide inf or mation about the current state of the MFP . They requi re no action on your par t.
Solving printing prob lems 137 Troubleshooting Solving printing pr oblems Symptom Cause Solution The control panel display is blank. The MFP self test f ailed. T ur n the MFP off, w a it about 10 se conds, and turn the MFP back on. If the Ready message does not appear , turn the MFP off , and call fo r s e r v i c e.
Solving printing prob lems 138 Troubleshooting Incorrect characters print. Y ou are using an incompatible parallel cable. If you are using a parallel i nterf ace, make sure yo u are u sing an IEEE 1284-compliant parallel cab l e. W e recommend Le xmark par t number 1329605 (10 ft) or 1427498 (20 ft) for the standard paralle l por t.
Solving cop y quality prob lems 139 Troubleshooting Solving cop y quality pr oblems The following solutions will help solve copy prob lems. F or additional information, see Cop y tips . Solving scan quality pr oblems The following solutions will help solve copy prob lems.
Solving f ax quality problems 140 Troubleshooting Solving fax quality pr oblems The following solutions will help solve copy prob lems. F or additional information, see Fax ti ps .
Solving option problems 141 Troubleshooting Solving 2000-sheet drawer pr oblems Problem Solution The elev ator tra y does not raise whe n the loading door i s closed, or the el e vator tr ay does not lower when the door i s opened and the ele vator b utton is pushed.
Solving paper feed problems 142 Troubleshooting Solving paper feed pr oblems Symptom Cause Solution P aper frequently jams. Y ou are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide av ailable on our Le xmark Web site at www .
Print quality troubleshoot ing 143 Troubleshooting Print quality tr oubleshooting T o help isolate print quality problems, print the “Pr int defect s guide, ” and chec k for repeating def ects. If repeating defects appear , print the Pr int Quality T est P ages.
Solving print quality problems 144 Troubleshooting Solving print quality pr oblems The information in the following table ma y help you solve print qual ity problems . If these sug gestions still do not correct the problem, call f or ser vice. Y ou ma y hav e an MF P par t that requires adjustment or replacement.
Solving print quality problems 145 Troubleshooting Entire page is white. • Ma ke sure the packaging material i s remov ed from the toner car tri dge. • Check the toner car tridge to be sure it is installe d correctly . • The toner may be low . T o utilize the remaining toner , remove the car tridge by gripping the handles with both hands.
Solving print quality problems 146 Troubleshooting P ar t or all of the page is printed in b lac k. Check the toner car tridge to see if it is installed correctly . The job prints, but the top and side margins are incorrect. • Mak e sure the Pap e r S i z e setting in the Paper men u is correct.
Solving print quality problems 147 Troubleshooting The Quality menu control panel options can be adjusted to help improve print quality . In addition, th e Enhance Fine Lines and Gray Correction optio ns can be enabled to improv e pr int quality . These setti ngs are av a ilable on the driver and on the MFP Embedde d W eb Ser ver (EWS) interf ace.
Notice s 148 Le xmark Confidential unt il announced - Re vision: 10/2 4/05 Notices Con ventions Note: A note identifies something that could help you. CAUTION: A caution iden tifies someth ing that could cause you har m. Warning: A wa r ni ng id entifies something that could damage your product hardware or software.
Notice s 149 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 India emissions notice This de vice uses ve r y low po wer low r ange RF communic ation that has bee n tested and f ound not to cause any interf erence whatsoe v er .
Notice s 150 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 Français Par la présente L exmark International Inc. déclare que le produit est conforme aux exigences essentielles et a ux autres dispositions pertinentes de la directive 1999/5/CE Par la présente, Lexmark Internation a l Inc.
Notice s 151 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 Radio interference notice Warning: This i s a Class A product. In a domestic e nvironm ent, this product may cause r adio interference, in which case, the user may be required to tak e adequate measures.
Notice s 152 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 BSMI EMC notice If this symbol appears o n your product, the accompanying statement is appl icable . Pa r t 6 8 This equipment comp lies with Part 68 of the FCC rules and the requirements adopt ed by the Administrative Council f or T erminal Attachments (A CT A).
Notice s 153 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 The T elephone Consumer Protection Act of 1991 makes it unla wful f or any person to use a co mputer or other electro.
Notice s 154 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 South Africa telecomm unications notice This modem must be used in conjunction with an approv ed surge protection de vi ce when connected to the PSTN.
Notice s 155 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 The following measurements were made in accordance with ISO 7779 and repor ted in conf or mance with ISO 9296.
Notice s 156 Notices Le xmark Confidential unt il announced - Re vision: 10/2 4/05 Laser advisory label A laser notice label ma y be affix ed to this MFP .
157 Inde x A address book 39 adjust paper tray 62, 68 adjusting Power Saver 127 screen timeout 127 adjusting quality 28 Advanced Password, menu protection 128 Advanced Password, setting 130 appendix t.
158 Index control panel menus preventing access 128 converting existing files to standard template 1-column appe ndix 148 copies flatbed 24 quick 23 copy from 24 one size to anoth er 25 to 24 copy qua.
159 Index Internet Protocol Security 131 J jams avoiding 87 clearing 100, 102 job 30 job build 30 L labels guidelines 85 printer maintenance 85 LCD brightness 126 LCD contrast 126 LCD touch-screen fea.
160 Index print media specifications characteristics 81 sizes 7 4, 77 types 78 weight 79 Printing 53 problems incorrect characters print 138 job didn’t print 137 job prin ts 137 from wrong tray 137 .
161 Index tray selection 27 troubleshooting settings software application ove rrides 10 U USB Direct interface 53 USB flash memory devi ce 53 V verify print 58.
An important point after buying a device Lexmark X850e (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark X850e yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark X850e - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark X850e you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark X850e will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark X850e, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark X850e.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark X850e. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark X850e along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
