Instruction/ maintenance manual of the product X644e Lexmark
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www.lexmark.com X644e, X646e User’s Guide January 2006 Lexmark and Lexmark with diamond design are tradema rks of Lexmark International, Inc., registered in the United States and/or o ther countries. © 2006 Lexmark International, Inc. All rights reserved.
2 Edition: January 200 6 The following paragraph d oes not apply to any coun try where such provisions are inco nsistent with local law: LEXMARK INTERNA TIONAL, INC.
3 • Y our product uses a laser . CAUTION: Use of controls o r adjustments or performance of proce dures other than those specified herein may result in hazardous radiation exposur e. • Y our product uses a printing process t hat heats the print media, and the heat may cause the media to release emissions.
4 Contents Chapter 1: Learning about the MFP .................................................... .............................. 8 Identifying the MFP ............. ... ........... ... ... ... ........... ... ... .............. ........... ... .. ....
5 Contents Creating an e-mail shortcut ............... .............. .............. .............. .............. .............. .............. ................. ........ 35 Creating an e-mail profile .................. ............ .............. ..
6 Contents Loading standard trays and optional tr ays ............ .............. .............. .............. .............. .............. ... .............. .. 62 Setting the Paper Type and Paper Size ..............................................
7 Contents Hard disk wiping ............... .............. ........... .............. .............. ........... .............. .............. ... ......................... ... 122 Using the restricted server list function ....................... .. .
Learning about the MF P 8 1 Learning about the MFP Identifying the MFP Use the following table to determin e th e features and options of your Lexmark™ X646e or X646dte MFP (multifunction printer). For more information about in stal ling input options, see Installing and remov i ng options or the instructions that came with the option.
Using the scanner 9 Learning about the MFP Using the scanner Basic functions of the scanner The Lexmar k X646e and X646dte provide copy , fax, and scan-to-network ca pab ility for large workgroups. With either of these MFPs, you can: • Make quick copies, or change the settings on the control panel to perform specific copying jobs.
Configured models 10 Learning about the MFP Configured models The following illu strations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print media handling options a re also availabl e. CAUTION: Floor-mounted configurations require ad dition al furniture for stability .
Understandi ng the MFP control panel 11 Learning about the MFP Understanding the MFP control panel MFP and scanner settings can be changed several ways: through th e MFP contro l pane l, the software application in use, the print driver , MarkVision™ Professiona l, or the Web pages.
Understandi ng the MFP control panel 12 Learning about the MFP 3 0—9 Note: Referred to as the numeric keypad. Press these buttons to enter numbers when the LCD screen has a field that accepts the entry of numbers. Also, use these buttons to dial phone numbers for faxes.
Understandi ng the MFP control panel 13 Learning about the MFP 10 Asterisk (*) * is used as part of a fax number or as an alphanumeric character . 11 USB Direct interface The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memory device and print any Portable Document Format (PDF) [.
Understandi ng the MFP control panel 14 Learning about the MFP Home screen and Home screen buttons After the MFP is turned on and a short warm-up period occurs, the LCD sho ws the following basic screen which is referred to as the Home screen.
Understandi ng the MFP control panel 15 Learning about the MFP Other buttons may appear on th e Home screen. They are: 7 F TP T ouch to access the File T ransfer Protocol (F TP) menus. A document can be scanned directly to an F TP site . 8 Fax T ouch to access the Fax menus.
Understandi ng the MFP control panel 16 Learning about the MFP Unlock Device This button appears on the screen when the MFP is locked. Th e control panel buttons and shortcuts cannot be used whil e it appears and no default copy starts may occur . T o unlock the MFP: 1 T ouch Unlock Device to open a PIN entry screen.
Using the LCD touch-screen buttons 17 Learning about the MFP Using the LCD touch-screen buttons The following section provides information on navigating through several screens.
Using the LCD touch-screen buttons 18 Learning about the MFP Right scroll increase button T ouch the right scroll increas e button to scroll to another value in increasin g order . Left arrow button T ouch the left arrow button to scroll left to: • Reach a decreased value shown by an illustratio n.
Using the LCD touch-screen buttons 19 Learning about the MFP Sample screen two Information on touch-screen buttons Button Button name Function or description Down arrow T ouch the down arrow to move d own to the next item in a list, such as a list of menu items or values.
Using the LCD touch-screen buttons 20 Learning about the MFP Other touch-screen buttons Selected rad io button This is a sel ected radio button. T ouch a radio button to select it. The radio button changes color to show it is selected. In Sample screen two , the only paper size selected is Letter .
Using the LCD touch-screen buttons 21 Learning about the MFP Select T ouch to select a menu. The next screen appears showing menu it ems . T ouch to select a menu item. The next screen appears showing values. Done Allows specifying that a job is finished.
Using the LCD touch-screen buttons 22 Learning about the MFP Features Feature Feat ure name Description Menus Æ Settings Æ Copy Settings Æ Number of Copies Menu trail line A line is located at the top of each menu screen. This feature acts as a trail.
Menus 23 Learning about the MFP Menus A number of menus are available to make it easy for you to change MFP settings or print re ports. T o access the menus and settings, press the menu button in the lower right corner of the home screen. When a value or setting is selected and saved, it is stored in MFP memory .
Copying 24 2 Copying The following copy topics are availabl e in this and other chapters. Quick copy 1 Place the original document face-up in the auto matic document feeder (ADF) or face -down on the flatbed. Adjust the paper guides when usin g the ADF .
Using the flatbed 25 Copying Using the flatbed If you are using the flatbed (scanner gl ass) to make copies: 1 Open the document cover . 2 Place the document face-down on the scanner flatbed. 3 Close the document cover . 4 T ouch Copy on the home screen, or pr ess Go on the numeric pad.
Understanding the co py screens and optio ns 26 Copying Printed Image: Copies halftone photographs or graphics such as documents printed on a laser printer or pages from a magazine or newspaper that are composed primar ily of images. For original do cuments that are a mixture of text, line drawings, or other g raphics, leave Printed Image off.
Copying from one size to another 27 Copying Copying from one size to another 1 Place your original document in the automatic do cument feeder face-up, short-edge first. 2 Adjust the paper guides. 3 T ouch Copy on the home screen. 4 T ouch Copy from :, and then identify the size of your original docu ment.
Making cop ies using m edia from a selected tra y 28 Copying 5 T ouch Content . 6 T ouch Photograph . 7 T ouch Copy It . 8 T ouch Scan Next or Done . Making copies using media from a selected tray During the copy process, you can select the input tray that contains the media type of choice.
Setting the duplex option 29 Copying Setting the duplex option 1 Place your original document in the automatic do cument feeder face-up, short-edge first. 2 Adjust the paper guides. 3 T ouch Copy on the home screen. 4 T ouch the button that looks the way you want your copies duplexed.
Setting collation options 30 Copying Setting collation options If you want your copies collated, you don’t need to do anything; thi s is the default setting. For example, two copies of three pages will print page 1, pa ge 2, page 3, page 1, page 2, page 3.
Placing the date and time at the top of each pag e 31 Copying Placing the date and time at the top of each page 1 Place your original document in the automatic do cument feeder face-up, short-edge first. 2 Adjust the paper guides. 3 T ouch Copy on the home screen.
Canceling a copy job 32 Copying 7 T ouch Done . 8 T ouch Copy It . When the end of a set is reache d, the “Scan the next page” screen a ppears. T ouch Scan the next page o r touch Done . For more information on the Cu stom job or the jo b build setting, see the Menus and Messages Guide on the Software and Documentat ion CD.
E-mail 33 3 E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e-mail from the MFP . Y ou can type the e-mail address, use a shortcut number , use the address book, or a profile.
Using the address book 34 E-mail 3 Press #, and then enter the recipient's shortcut number . Y ou can enter additional recipien ts by pressing next and then entering the recipie nt's shortcut number or address.
Changing th e output f ile type 35 E-mail Changing the output file type 1 Place the original document in the automatic document feeder face-up or on th e flatbed face-down. Adjust the paper guides when usin g the ADF . 2 T ouch E-mail on the home screen .
Creating an e-mail profile 36 E-mail 7 Go to the MFP , and place your origina l document in the automatic docu ment feeder fa ce-up, short-edge first. 8 Press #, and then enter the recipient's shortcut number . 9 T ouch E-mail It . From the MFP 1 Load the origin al document in the ADF face-up, short-e dge first, and adjust the paper gu ides.
Understanding e-mail options 37 E-mail Orientation: T e lls the MFP whether the original document is portrait or landscape and then changes the Sides and Binding settings to match the original document orientatio n. Binding: T ells the MFP whe ther the original document is bound on the long-ed ge or sh ort-edge side.
E-mail server setup 38 E-mail E-mail server setup For e-mail to operate, i t must be tu rned on in th e MFP configuration and have a valid IP address or gate way address. T o set up the e-mail function: 1 Open your Web browser . In the address line, enter the IP add ress of the MFP you want to confi gure using the format: http://i p_address/ .
Faxing 39 4 Faxing Note: Faxing is not supported on all models. The fax function lets you scan items and fax them to one or more recipients directly from the MFP . When you touch Fax, it opens the fax destination screen . Y ou enter the fax numb er and touch Fax It to send your fax.
Using fax destination shortcuts 40 Faxing Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine.
Creating shor tcuts 41 Faxing Creating shortcuts Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number . A single shortcut number or a multiple numb er shortcut can be created.
Understanding fax option s 42 Faxing Understanding fax options Original : Opens a screen where you can choose the size of the documents you are going to fax. • T ouching any of the paper size button s on the follow-on screen will make that your selection a nd return you to the Fax Options Screen.
Changing the fax resolution 43 Faxing Changing the fax resolution 1 Place your original document in the automatic do cument feeder face-up, short-edge first. 2 Adjust the paper guides. 3 T ouch Fax on the home screen. 4 Enter the fax number . 5 T ouch Options .
Cancel an outgoin g fa x 44 Faxing Cancel an outgoing fax There are two ways to cancel an outgoing fax: While the original documents are still sca nning 1 When using the a utomatic document feeder, touch Can cel while Scanning… is disp layed on the touch screen.
Fax setup 45 Faxing Fax setup When you first turn on the MF P or if the MFP has been off for an extended time, Set clock will appear . Additionally , many countries and regions require outgoing faxe s.
Fax setup 46 Faxing 4 Click Configuration . If you are changing fax modes, you must click Submit before you can access the configuration pag e. Note: During MFP power up, if the print server is configured to use Ne twork T ime Protocol (NTP) time, the current date and time are provided.
FTP 47 5 FT P The MFP scanner lets you scan documents dire ctl y to a File T ransfer Protocol (F TP) server . Note: Only one F TP addre ss may be sent to at a time.
Creating shor tcuts 48 FTP Creating shortcuts Instead of entering th e entire F T P site address on the control panel each time you want to send a document to an F TP , you can create a permanent F TP destination and assign a shortcut number . A single shortcut number or a multiple number shortcut can be created.
FTP options 49 FTP Sides (Duplex): T ells the MFP if your original document is simplex (printed on one side) or dupl ex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the e-mail. Binding: T ells the MFP whe ther the original document is bound on the long-ed ge or sh ort-edge side.
FTP tips 50 FTP FTP tips The following tips may improve the MFP F TP quality . Question Tip When should I use T ext mode? • T ext mode should be used when te xt preservation is the main goal of sending a document to an F TP site, and preserving images copied from th e original docume nt is not a concern.
Scanning to a PC or USB flash memory device 51 6 Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents dire ctly to your PC or a USB flash memory device. Y our computer does n ot have to be directl y connected to the MFP fo r you to receive Scan to PC images.
Understanding scan to PC options 52 Scanning to a PC or USB flash memory device Understanding scan to PC options T o change the opti ons for the scan to PC Profile, you must click the Quick Setup box, and select Custom . Quick Setup lets you select preset formats or customize yo ur sca n job settings.
Scanning to a USB flash memory device 53 Scanning to a PC or USB flash memory device Scanning to a USB flash memory device 1 Place the original document in the automatic document feeder (ADF) face -up or on th e flatbed face-down. Adjust the paper guides when usin g the ADF .
Printing 54 7 Printing This chapter covers information abo ut sending a job to print, printing confide ntial jobs, canceling a print job, printing a men u settings page, a font list, and a directory list. This chapter also provides information on printing foli o and sta te ment size media.
Printing from a USB flas h me mor y de vice 55 Printing We recommend using the following tested and approved USB fl ash me mory devices in the 256 MB, 512 MB, and 1 GB sizes: • Lexar JumpDr ive 2.0 Pro • SanDisk Cruzer Mini Other USB flash memory devices must: • Be compatible with the USB 2.
Canceling a print job 56 Printing Canceling a print job There are several methods for canceling a print job. • Canceling a job from the MFP control pa nel • Canceling a job from a computer running.
Printing the menu settings page 57 Printing Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected MFP appears on the desktop . 1 Double-click the printer icon on your desktop.
Printing a directory list 58 Printing Printing a directory list A directory listing shows the resources stored in flash memory or on the hard disk. T o print a listing: 1 Make sure the MFP is on and the Ready message appears. 2 T ouch the menu button on the control panel.
Printing confidentia l and held jobs 59 Printing 4 Enter a User Nam e an d PIN. 5 Send your job to the MFP . Go to the MFP when you are ready to retrieve your confi dential print job , and follow the At the MFP st ep s. At the MFP 1 T ouch Held jobs on the home screen.
Printing confidentia l and held jobs 60 Printing Repeat Print If you send a Repeat Print job, the MFP prints all requested copies of the job and stores the job in memory so you can print additional copies late r . Y ou can prin t additional copies as long as the job remai ns stored in memory .
Printing on specialty media 61 Printing Printing on specialty media Media is paper , card stock, transparencies, labels, and envelope s. The last four are sometimes referred to as specialty media . Follow these instructions to pri nt on specialty media.
Loading standard trays an d optional trays 62 Printing Loading standard trays and optional trays The MFP has a 500-sheet standard tray . Y ou may have also purchased one or mo re 250-sheet or 500-sheet optional trays or a 2000-sheet drawer . The steps for loadi ng a 250 -sheet tray or 500-sheet tray are the same.
Loading standard trays an d optional trays 63 Printing 5 Place the print media in the tray: Note: Paper must be loaded differently in the trays, depending o n the options you have installed. • Print side face-down for simplex (single-sided) printin g • Print side face-up for duplex printing Note: Do not fill paper above the load lin e.
Setting the Paper Type and Paper Size 64 Printing Setting the Paper Type and Paper Size After setting the Paper T ype and Pape r Size to the correct values for the type and size used in th e trays, then any tra ys containing the same size and type are automatically linked by the MFP .
Loading the multipurpose feeder 65 Printing T o load print media: Note: Do not add or remove print media whe n the MFP is printing from the multipurpose fe eder or when the control panel indicator light is blinking. Doing so may cause a jam. 1 Push the release latch, and lower the multipurpose feeder .
Loading the multipurpose feeder 66 Printing 5 Load the media in the tray . Use the stack height label as a guide for stack height when load ing print media. Loading pape r , transpare ncies , or envelopes Note: Letterhead or other preprinted paper must be loaded differently depending on th e option s you have installed.
Loading the 2000-sheet dra wer 67 Printing 6 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Set the Paper Size and Paper T ype for the multipurpose feeder to the correct value for the prin t media you loaded.
Loading the 2000-sheet dra wer 68 Printing T o load the 2000-sheet drawer: 1 Open the loading door . If the elevator tray is not already in the lowe red position, push the elevator butto n to lower the tray . 2 Flex the sheets back a nd forth to loosen them, then fa n them.
Loading the enve lope feeder 69 Printing Loading the envelope feeder The optional envelope feeder can accept a va riety of envelope sizes. However , the envelope feeder must be adjusted correctly to ensure trouble-free printing. T o load the enve lop e feeder: 1 Adjust the envelope support for the leng th of envelope you are loading.
Loading the enve lope feeder 70 Printing 5 Load the stack of envelopes fla p side down with the stamp area a nd the flap on the left. The end of the enve lopes with the stamp area enters the envelope feeder first. Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stack.
Linking trays 71 Printing Linking trays T ray linking enables the automa tic linking feature for trays when you load the same size and type of print media in multiple sources. The MFP automatica lly links the trays; when one tray is empty , print media feeds from the next linked tray .
Understanding paper and spe cialty media guidelines 72 8 Understanding paper and specialty media guidelines Print media is paper , card stock, transparencies, labe ls, and envelopes. The MFP provides high-quality prin ting on a variety of print media.
Supported print media 73 Understanding paper and specialty media guidelines Print media sizes Legend ✓ – indicates suppo rt 250-sheet tray 500-sheet tray Multipurpose feeder 2000-sheet drawer (optio n) Envelope fee d er ( opt ion) Duplex unit (o ption) Output bin Print media size Dimensio ns A4 210 x 297 mm (8.
Supported print media 74 Understanding paper and specialty media guidelines Print media types Print media 250-sheet drawer 500-sheet drawer Multipurpose feeder 2000-sheet drawer Duplex unit Output bin.
Supported print media 75 Understanding paper and specialty media guidelines Card stock– maximum (grain short) 1 Index Bristol 199 g/m 2 (1 10 lb) 163 g/ m 2 (90 lb) n/a T ag 203 g/m 2 (125 lb) 163 g.
Selecting print media 76 Understanding paper and specialty media guidelines Selecting print media Selecting the appropriate print media for the MF P help s you avoid printing problems. Th e fo llowing sections contain guidelines for choosing the correct print media for the MFP .
Selecting print media 77 Understanding paper and specialty media guidelines Transparencies The MFP can print directly on transparencies designed for use in laser printers. Print qua lity and durab ility depend on the transparency used. Always print samples on the transparencies you are considerin g before buyi ng large quantities.
Selecting print media 78 Understanding paper and specialty media guidelines Labels The MFP can print on ma ny labels designed for use with laser printers.
Storing print media 79 Understanding paper and specialty media guidelines Card stock Card stock is single ply , and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality .
Avoiding jams 80 Understanding paper and specialty media guidelines Avoiding jams Use appropriate print media (pape r , transparencies, labels, and card stock) to help ensure trouble-free printi ng.
Installing and removing options 81 9 Installing and removing options Installing input options Order of installation Floor-mounted configurations re quire additional furniture. Y ou must use either a printer stand or printer base if you are using a 2000-sheet drawer , a dup lex unit and an input option, or more than one inp ut option.
Installing input options 82 Installing and removing options Installing a 250-sheet or 500-sheet drawer Optional drawers attach under the MFP and optional d uplex unit. The MFP automatically recognizes any d rawer that is installed. A drawer consists of a tray and a support unit.
Installing a duplex unit 83 Installing and removing options Installing a duplex unit The duplex unit attaches under the MFP , below the standard tray and above any drawers. Place the duplex unit on top of any installed drawers or the table or MFP cabinet where you plan to use the MFP .
Installing memory or op tion cards 84 Installing and removing options Installing memory or option cards CAUTION: If you are in stalling memory or opti on cards sometime after setti ng up the MFP , turn the MFP off and unplug the power cord from the wall outl et before continuing.
Accessing the MFP system board 85 Installing and removing options 3 Press both side door la tches, and open the side door . 4 Loosen, but do not remove, the six screws on the shield.
Accessing the MFP system board 86 Installing and removing options 6 Set the shield aside. Use the illustration to locate the connector fo r the card you want to install.
Installing or removing a memory card 87 Installing and removing options Installing or removing a memory card Installation Note: MFP or printer memory cards designed for other Lexmark MFPs or printers may not work with this MFP . 1 Remove the system board access cover .
Installing or removing a memory card 88 Installing and removing options Removal 1 Remove the system board access cover . (See Accessing the MFP system board .) Warning: MFP memo ry cards are easily damaged by static electricity . T ouch something metal such as the MFP frame before you touch a memory card.
Installing or removing a fla sh memory or firmware card 89 Installing and removing options Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this MFP .
Installing or removing a fla sh memory or firmware card 90 Installing and removing options Removal 1 Remove the system board access cover . (See Accessing the MFP system board .) Note: If an option card has been installed, you may ne ed to remove the option card before remo vi ng the flash memory or firmware card.
Installing an option card 91 Installing and removing options Installing an option card The MFP has one connector that supports the following opti on cards: • MarkNet N8000 series i nternal print ser.
Replacing the shield 92 Installing and removing options Replacing the shield After you have installed options on the MFP system board, follow these steps to reattach the shield and close the doors. 1 Align the keyholes on the shield with the screws on the frame.
Maintaining the MFP 93 10 Maintaining the MFP Periodically , you need to complete certain tasks to maintain optimum print quality . These tasks are covered in this chapter . If several people are using the MFP , you may want to designate a key operator to do the setup and maintenan ce of the MFP .
Determining the status of supplie s 94 Maintaining the MFP Determining the status of supplies The MFP control panel alerts you once a supp ly item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you kno w if any sup plies are low or em pty .
Conserving supplies 95 Maintaining the MFP Conserving supplies Several settings in your application softw are or through the touch screen let you conserve toner and paper . For more information on changing these settings, see the Menus and Messages Guide on the Softw are and Documentation CD.
Ordering supplies 96 Maintaining the MFP The recommended print ca rtrid ges specifically designed for the MFP are: Part number Description A verage cartridge yield 1 For the USA and Canada 2 X644A1 1A.
Ordering supplies 97 Maintaining the MFP Y ou can u se the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling.
Recycling Lexmark products 98 Maintaining the MFP Ordering charge rolls We recommend ordering new charge rolls when to ner fo g or background shading appears on printe d pages. Order Lexmark part number 40X0127. Ordering a transfer roller Order Lexmark pa rt num be r 40 X0 13 0 .
Cleaning the scanner gla ss and backing material 99 Maintaining the MFP Cleaning the scanner glass and backing material 1 Open the document cover . 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the scanner gl ass and backin g material by moving the cloth or swab from side to side.
Scanner registration 100 Maintaining the MFP Scanner registration Scanner Registration is a process to align the scan area with the paper location. T wo pie ces of either letter or A4 dark colored paper a re needed for this process. 1 T urn the MFP off.
Moving the MFP 101 Maintaining the MFP Moving the MFP Follow these guidelines to move the MFP within the office or to prepare the MFP for shipment. CAUTION: Follow the se guidelines to avoid injuring you rself or damagin g the MFP . • Always use at least three people to lift the MFP .
Clearing jams 102 11 Clearing jams By carefully selecting print media and loading it prope rly , you should be able to avoid most paper jams. For more information on avoiding paper jams, see A voiding jams . If jams do occur , follow the steps outlined in this section.
Access doors and trays 103 Clearing ja ms Access doors and trays The following illustra tion shows the path that print media travels through the MFP . The path varies depending on the input source (trays, multipurpose feeder , envelope feeder) you are using.
Clearing jams 104 Clearing ja ms Clearing jams Although there are several places a jam can occur , clearing the paper path is fairly easy . Paper jams can occur in three areas: the front of the MFP , inside the MFP , and at the rear of the MFP . Jams in the front of the MFP occur in the input options or the duple x tray .
Clearing jams 105 Clearing ja ms 260 Paper Jam Chec k Env Feeder The envelope feeder feeds envelopes from the bottom of the sta ck; the bottom envelope will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. If the jammed envelope has entered the MFP and cannot be pu lled out, remove the envelope feeder .
Clearing jams 106 Clearing ja ms 4 Load the envelope feeder . 5 Adjust the guide. 6 Lower the envelope weight. 7 T ouch Continue . 23x and 24x jams Paper jams in these areas can occur on the incline surfa ce of a tray or across more than on e tray . T o clear the s e areas: 1 Open the MFP paper tray , and remove any jammed media.
Clearing jams 107 Clearing ja ms 2 Open the duplex tray . T o remove the media, pull up. 3 Open any optional trays beginning at the top, and remove any jamme d me dia. Pull the print media either up or down. If it does not pul l easil y one way , try the other way .
Clearing jams 108 Clearing ja ms 4 If you have an optional 2 000-sheet feeder , op en the front door , press the elevator button to lowe r the tray , remove the jam, and make sure the stack of print media is neat and aligned. 5 T ouch Continue . CAUTION: Floor-mounted configurations require additional furniture for stabil ity .
Clearing jams 109 Clearing ja ms 200 and 201 Pa per Jam Remove C artridge 1 Push the release latch, and lower the multipurpose feeder . 2 Push the release latch, and open the top front cover . CAUTION: The inside of the MFP may be hot. Allow the MFP to coo l before to uching any internal components.
Clearing jams 110 Clearing ja ms 5 Pull the print media up and toward you. CAUTION: Do not use any pointed objects to remove the paper . This could cause personal injury or dama ge to the MFP . Warning: If the print media does not move immediately when you pull, stop pulling.
Clearing jams 111 Clearing ja ms 202 Paper Jam Open Rear Door 1 If the paper is exiting the MFP , pull the media straight out, and then touch Continue . Otherwise, continue with step 2. 2 Open the MFP rear door . CAUTION: The inside of the MFP may be hot.
Clearing jams 112 Clearing ja ms 23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door . 2 Remove the jammed med ia. Depending on the media location, pu ll the media eith er up or down. 3 Close the duplex rear door . Make sure it snaps into place.
Clearing ADF Jams 113 Clearing ja ms Clearing ADF Jams 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF . 2 Open the ADF cover , and remove any jammed pages. 3 Open the document cover , and remove any jammed pages. 4 Open the scan unit access door , and remove any jammed pages.
Administrative support 114 12 Administrative support Adjusting control panel brightness If you are having trouble readin g your control pan el display , the LCD brightness can be adjusted through the Settin gs menu. Brightness 1 Make sure the MFP is on.
Adjusting screen timeout 115 Administrative support • All settings in the Parallel menu, Serial menu, Network menu, an d USB menu. 7 T ouch Submit . 8 T ouch Home . Adjusting screen timeout T o adjust the Screen Timeout setting: 1 Make sure the MFP is on.
Configuring the MFP 116 Administrative support 6 T ouch Submit . 7 T ouch Settings Æ Security Æ Passwor d Protect to view what configuratio n settings are protected by the Advanced Password .
Configuring the MFP 117 Administrative support Setting the Device Lockout personal identification number (PIN) The Device Lockout PIN allows locking and unlocking the functiona l state of th e MFP . A locked MFP automatically buffers each job received to its hard disk.
Configuring the MFP 118 Administrative support 2 Enter the defined password in the Print Faxes Password field. This releases any rece ived and held fax job s, so they print. Note: The defined password was created in step 6 of Setting a passwor d before printing received faxes .
Configuring the MFP 119 Administrative support SNMPv3 authentication and encrypti on has three levels of support: • No authentication and no encryption • Authentication with no encryption • Authentication and encryp tion Note: The selected level serves as a minimum level of protection.
Configuring the MFP 120 Administrative support Disabling ports and protocols The TCP and UDP ports can be configured to one of three modes or values: • Disabled –Never allows network connections t.
Encrypting the hard disk 121 Administrative support 6 Indicate the setting for each sub-item as requi red for the network envi ronmen t. 7 Click Submit . Confidential Print Setup Confidential Print Setup allows the desig nation of a maximum number of PIN entry attempts and allows setti ng an expiration time for print jobs.
Hard disk wiping 122 Administrative support 3 Release the buttons when the touch screen blinks and is blank momentarily . Wait. The Config Menu appears. 4 T ouch the down arrow to scroll to Disk Encryption . 5 T ouch the right arrow to enter the Disk Encryption menu.
Using the restricte d server list function 123 Administrative support Using the restricted server list function The Restricted Server List le ts a system support person restrict which ho sts are allowed to communicate with the MFP over the network which prevents other hosts from managing and printing to the MFP .
Troubleshooting 124 13 T roubleshooting Understanding MFP messages The MFP displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the MFP . They require no action on your part.
Printing multiple language PDFs 125 Troubleshooting Printing multiple language PDFs Solving printing problems Symptom Cause Solution Some documents do not print. The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Reader .
Solving printing problems 126 Troubleshooting Held jobs do not print. A formatting error has occurred. • Print the job. (Only part of the job may print.) • Delete the job. • Free up additio nal MFP memory by scrolling through the list of held jobs and d eleting others you have sent to the MFP .
Solving copy quality problems 127 Troubleshooting Solving copy quality problems The following soluti ons will help solve copy problems. For additional information, see Co py ti ps . Solving scan quality problems The following soluti ons will help solve scan problems.
Solving fax quality problems 128 Troubleshooting Solving fax quality problems The following soluti ons will help solve copy problems. For additional information, see Fa x tip s .
Solving option prob le ms 129 Troubleshooting Solving 2000-sheet drawer p roblems Problem Solution The elevator tray do es not raise when the loading door i s closed, or the el evator tray does not lower when the door is opened and the elevator button is pushed.
Solving paper feed problems 130 Troubleshooting Solving paper feed problems Symptom Cause Solution Paper fre quently ja ms. Y ou are using pa per that does not meet the MFP specifications. Use recommende d paper and other specialty media. See the Card Stock & Label Guide available on ou r Lexmark Web site at www .
Print quality troubleshooting 131 Troubleshooting Print quality troubleshooting T o help isolate print quality problems, print th e “Pri nt defects guide,” and check for rep eating defects. If repeating defects appear , print the Print Quality T est Pages.
Solving print quality problems 132 Troubleshooting Solving print quality problems The information i n the following table may help you solve print quality p roblems. If these suggestions sti ll do not correct th e problem, call for service. Y ou may have an MFP part that requires ad justme nt or replacement.
Solving print quality problems 133 Troubleshooting Entire page is white. • Mak e sure the packaging mate rial is removed from the pri nt cartridge. • Check the print cartridge to be sure it is installed correctly . • The toner may be low . T o utilize the remaining toner , remove the cartridge by grip ping the handles with both hands.
Solving print quality problems 134 Troubleshooting Part or all of the page is printed in black. Check the print cartridge to see if it is installed correctly . The job prints, but the top an d side margins are incorrect. • Make sure the Paper Size setting in the Paper menu is correct.
Solving print quality problems 135 Troubleshooting The Quality menu control panel options can be adjuste d to help improve print quality . In addition, the Enh ance Fine Lines and Gray Correction options ca n be enabled to improve print quality . These settings are available on the driver and on the MFP Embedded Web Server (EWS) interface.
Notice s 136 Notices Conventions Note: A note identifies something that could help you. CAUTION: A caution identifies something th at could cause you harm.
Notice s 137 Notices European Community (EC) directives conformity Declaration of Conformity with Regard to the EU Directive 1999/5/EC (R&TTE Directive) in lan guages of the European Community .
Notice s 138 Notices This product is in conformity with the protection requireme nts of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/ 5/EC on the approximation and harmonizati on of the laws .
Notice s 139 Notices Japanese VCCI notice If this statement appears on your product, the fo llow ing statement is applicable. Korean MIC statement If this symbol appears on your product, the accompanyin g sta tement is applicable. This equipment has undergone T ype Approval/EMC registration as a business product.
Notice s 140 Notices The telephone company may make changes in its facilities, equi pment, op erations or procedures that could affect the operation of this equipment. If th is happ ens, the telephone company will provide advance notice in order for you to make necessary modificati ons to maintain uninterrupted service.
Notice s 141 Notices Notice to users of the New Zealand telephone network The following are special cond itions for the Facsimile User Instructions. The grant of a telepermit for any item of terminal equipment indicate s only that T elecom has accepted that the item complies with minimum conditions for connecti on to its network.
Notice s 142 Notices Noise emission levels German GS mark notice The following measurements we re made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Notice s 143 Notices ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our produ cts.
144 Index Numerics 42.xy Cartridge region mismatch 124 A address book 4 0 adjust paper tray 62 adjusting Power Saver 115 screen timeout 115 adjusting quality 29 Advanced Password, menu protection 116 .
145 Index LCD 11 numeric keypad 12 pound 12 Start 12 Stop 12 control panel menus preventing access 1 16 converting existing files to standard template 1-column appendix 136 copies flatbed 25 quick 24 .
146 Index indicator light 11 integrat ed for ms 75 Internet Protocol Security 119 J jams avoiding 80 clearing 102 job 31 job build 31 L label fuser cleaner 98 labels guidelines 78 LCD brightness 114 L.
147 Index ordering 95 print media guidelines 76 paper 76 transparencies guidelines 77 Print media guidelines 76 print media jams avoiding 80 print media specifications characteristics 76 sizes 73 type.
148 Index transfer roll e r 98 transparencies loading input tray 62 transparencies, copying 27 tray linking 71 tray selection 28 troubleshooting settings software application ove rrides 11 U USB Direc.
An important point after buying a device Lexmark X644e (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark X644e yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark X644e - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark X644e you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark X644e will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark X644e, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark X644e.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark X644e. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark X644e along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
