Instruction/ maintenance manual of the product X2500 Lexmark
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Forms Printer 2500 Series User's Guide July 2007 www.lexmark.com Lexmark and Lexmark with diamond de sign are trademarks of Lexmark Internation al, Inc., register ed in the United States and/or o ther countries. All other trademarks are the proper ty of their respective owners.
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Contents Safety information..... .................. ...................... .................. ..............7 Learning about the p rinter................ ....................... ........................8 Printer overview.......... ............ .......
Loading a cut f orm or envelope manually ................. ......... ............. ........... ............ .......... ............ .... .... ........... ........... ......... . 37 Aligning the left margin .................. .......... ............ ..
Troubleshooting............. ................................................... ...............62 Checking an unresponsive printer............. ............... ......... ............ ............... ........... ............. ........... ............ .
Notices................................................................................................76 Edition notice............... ............... ............... ............... ................... .............. ............... ..... ..........
Safety information Connect the power supp ly cord to a properly grounded electrical outlet that is near th e product and easily acc essible. CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place he avy objects on the power cord. Do not subject the power cord to abrasion or stress.
Learning about the printer Printer overview The Lexmark TM Forms Printer 2500 Series printers are available in 9- and 24-wire narrow- and wid e-carriage models. Depending on the model you have chosen, your printer ma y look slightly different fr om the printer illust rated.
Printer back view 1 2 3 4 5 6 7 8 9 10 11 Part name 1 Ribbon access cover latc h 2 Acoustic flap 3 Tear off bar 4 Ribbon access cover latc h 5 Recessed network button 6 Network connect or Warning—Potential Damage: Do not touch the Network connector exce pt when the printer is turned off.
Understanding the printer features and functions Printer feat ures by model Feature/function 2580/2 581 2590 /259 1 Multi-speed printing FastDft (Fast Draft) • 10 characters per inch (cpi) • 12 cp.
Feature/function All models Control panel Button control for Lo ad/Unload, Tear Off, Font, Setup, Pitch, Macro, and paper mo vement functions. Control panel light s indicate cur rent status. Font lock • Locks the font selection you make from the control panel so it is not changed by your program.
Feature/function All models Bar code function These bar codes are resident in the printer: • 3 of 9 • Codabar (NW-7) • Code 39 • Code 128 • Interleaved 2 of 5 • UPC-A • UPC-E • EAN 8 • EAN 13 • PostNet Note: For more information on th e Bar code function, see the Technical Reference available on the Lexmark Web site at www.
Printing a demo nstration page The following steps explain how to load a single sh eet of paper so you can print a demonstration page. 1 Set the forms thickness lever to position 1. 2 Turn the printer on . The Power light comes on solid, the Pa per Out light is blinking, and the curr ent default font light is on solid.
7 Continue to push th e paper into the printer until the Pap er Out light stops blinking. • If Auto Cut Sheet Load is set to On, the paper feeds automatically to the Top-Of- Form. • If Auto Cut S heet Load is set to O ff, press FormFeed . 8 Turn the p rinter off.
DOS Follow the instructions that came with your DOS application to see what prin ter driv ers are supp orted for your level of DOS. Most applications let you specif y the type of printer you are using so the application can take full advantage of the printer f eatures.
Using Epson emulation mode If the printer is using Epson mode, selec t a printer fr om you r application in the following preferred order. Note: The printer driver you select in your application must match the emulation mode yo u select for your printer.
Using the control panel Understanding the co ntrol panel buttons The control panel has two layers of functionality: • Layer 1, with the control panel cover closed, contains ba sic functions like FormFeed, Tear Off, and taking the printer online/offline.
Button Function 6 Tear Off Alternates the pap er between Tear Off and Top-Of-Form 7 Start/Stop Communicates the on/off status of the printer Power Set TOF LineFeed Macro Setup Pitch 10 12 15 17 20 24 P5 Lock 12 3 4 Micro Micro 4 5 6 7 1 2 3 Layer 2 control panel buttons Button Function 1 LineFeed Advances the paper one line.
Button Function 6 Micro Feeds the paper upward in small i ncremental mo vements. Press and hold to select continuous feed. 7 Set TOF Sets the Top-Of-Form, which is the positi on of the first print line on the p age Understanding the co ntrol panel lights The following tables describe the light patterns on the cont rol panel.
Setting the printer online or offline The printer must be online to accept data. • To set the printer online, press Start/Stop . The Ready li ght comes on. If p aper is not loaded, the Pape r Out light blinks. Wh en online, the printer is ready to receive print jobs.
Selecting a Tractor mode Note: Because this function unloads continuous forms from the currently select ed tractor, tear off excess paper prior to initiating. When the opti onal Tractor 2 Feed er is installed, you can press Tractor to unload the current continuous forms and switch to the continuous forms lo aded in the other tractor source.
Selecting and locking a pitch The printer data stream may contain control codes which se lect a particular pitch. To override the codes, you can select and lock a particular p itch of your choic e. 1 To select a pitch, open the control panel to layer 2.
Loading paper This section explains how to load continuous forms, cut shee t forms, labels and envelopes. It also includes information about paper orientation, setting the forms thickness leve r, and using the push and pull tractors for different paper paths.
Forms thickness for 2580/2581 Paper type Paper thickness Paper weight Forms thickness lever setting Single forms (cut or continuous) Thin 56 g/m 2 (15 lb) 65 g/m 2 (16 lb) 1 Normal 68 g/m 2 (18 lb) 75.
Paper paths Paper paths for the push tractor In these examp les, the tractor pu shes the pape r from th e front or the rear of the printer. Front loading paper Rear loading paper Paper paths for the pull tractor In these examples, the tractor pu lls the paper from the front or the bottom of the printer.
Setting the Tear Off position When Auto Tear Off is set to On, it move s the top perforatio n of a continuous form to the Tear Off position when all of the following are true: • The printer has finished printin g. • The paper has advan ced to the Top-Of-Form on the next page.
2 Make sure the paper path is clear. Note: If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 3 Set the forms thickness lever to a setting corres ponding with the paper thickness you are using. 4 Pull the front cover up. 5 Move the paper select lever down to the position.
7 Open the le ft and right tractor doors, and th en place the p aper holes over the sec ond or third pins of the tractor unit. If necessary, move the left or rig ht tractor to adjust the tractors to the paper width. Note: Keeping th e left tract or positioned to the left of the rubber t ractor stop keeps your pap er within the paper sensor area.
12 Close the front cover. 13 Press Start/Stop to lo ad the paper to Top-Of-Form and put the printer online. If Auto Tear Off is set to On, the p rinter moves the paper to the Tear Off bar. Note: When you use the push tractor to print continuous forms, line spacing within the fi rst 1.
6 Pull the lef t and ri ght tractor locking levers up to unlock the tractors. 7 Open the left and right tractor doors. 8 Open the front cover. 9 Insert paper into the front of the printer between the metal and plastic plates.
Push or pull the pape r through th e pa per path until it passes the printhead. 10 Close the front cover. 11 Place the paper holes over the tractor pins.
16 Remove slack from the paper, and then lock th e right locking l ever. 17 Open the control panel cover to access layer 2. 18 Press Micro , Micro , or LineFeed to move the paper to the Top-Of-Form you want to use. Notes: • Use the second form to set Top-Of -Form alignment.
1 Turn the printer on . 2 Make sure the paper path is clear. Note: If a cut form or envelope is loaded in the printer, press FormFeed to remove it. 3 Set the forms thickness lever to 7.
5 Remove the ribbon access cover. 6 Pull the lef t and ri ght tractor locking levers up to unlock the tractors. Loading paper 34.
7 Open the left and right tractor doors. 8 Insert the paper th rough the bottom slot of the printer. Push or pull the pape r through th e pa per path until it passes the printhead.
If necessary, move the left or rig ht tractor to adjust the tractors to the paper width. Note: If you have trouble moving the right tract or to the pa per width, roll the ru bber tractor stop out of the seated position. Move the tractor to the paper width, load t he paper, and then lock the right t ractor.
Loading cut forms Cut forms can be single sheets, envelope s, or multiple-part forms. They are placed on e at a time into the manual feeder. Loading a cut form or envelope manually Note: If you have installed the opt ional Auto Sheet Feeder or Tract or 2 Feeder, see the documentation that came with the option, for pap er loading instructions.
7 Move the left paper guide so that t he prin t start position you want aligns with the [A symbol printed on the margin guide. The distance from the left paper guide to th e [A symbol determines the width of the left m argin. A 8 Place a cut form or an envelope against the left paper guide.
Notes: • If Auto Cut Sh eet Load is set t o On, the pa per feeds automatically to the Top-Of- Form. • If Auto Cut Sh eet Load is se t to Off, press FormFeed . 11 Make sure the printer is online, and t he Ready light is on solid. Note: If not, press Start/Stop until the Ready light is on solid.
Setting Top-of-Form Top-of-Form sets the first lin e of print. Use the control pa nel to save your Top-of-Form settings for continuous forms, cut forms, and for each macro enabled. Setting Top-Of-Form for continuous forms in push mode 1 Clear the paper path .
Setting Top-Of-Form for c ontinuous forms in pull mode 1 Turn the printer on . The Paper Out light bl inks if no paper is loaded. 2 Move the paper select lever down to the position. 3 Load continuous form paper on the pull tractor feed pins. 4 Open the control panel cover to access layer 2.
4 Open the control panel cover to access layer 2. Power Set TOF LineFeed Macro Setup Pitch 10 15 17 20 24 123 4 Micro Micro 12 Lock 5 Press any paper movement button ( Micro , Micro , LineFeed ) to align the horizontal lines located on the platen with the Top-Of-Form you want.
Paper and specialty media guide Paper types and sizes supported by the printer The printer supports pape r weights of 56–90 g/ m 2 (15-24 lb) and envelope weights of 75–90 g/m 2 (20-24 lb). Width Paper types Single Multiple part Envelopes Cut Forms 76 mm (3.
Changing tractor positions The tractor unit can be installed in th e push tractor position or the pull tract or position. This se ction describes how to change the tractor unit position. Push tractor position The printer comes wit h the tractor unit installed in the push tractor position, at the front of the printer.
3 Pull the front cover up and out of the way. 4 Hold down the lat ching levers wh ile you lift and p ull the tract or unit out of the prin ter. 1 2 1 Tractor unit 2 Latching levers 5 Remove the ribbon access cover. 6 Turn the tractor unit around so that the latching levers are upright, facing you.
8 To slide the tractor feeder into the print er: a Hold down the latching levers an d gently push t h e tractor feeder into the p rinter until it stop s.
5 Make sure the paper sele ct l e ver is set to the position. 6 While holding down the latching le vers, fit the le ft and right lock s onto the posts in the printer.
Understanding Setup mode and menu options The printer is preset at t he factory for font , pitch, form length, and other settings. Th ese are called factory default settings. This chapter describes how to change the factory default settings, how to set up macros, and how to set form length.
Printer Setup mode—Main menu To Select Press Exit and Save Setup Set TOF Print All LineFeed Forms Macro Options Macro Data Options Micro Control Options Micro Emulation Options Setup Interface Options Pitch 4 Select any option from the Main menu by pressing the correspondi ng button.
3 To change the Menu Language, press Macro . Control Options Current Press Return to Main menu English Set TOF Return to previous page Enabled LineFeed Menu Language Macro TOF Read Micro Quiet Micro 4 Press the bu tton that corresponds t o the language you want, or press Setup to print more Menu Language options.
Forms Macro Options Forms Macro Options customizes macr os to print a variety of forms. Data Options Data Options defines how information sent to the printer is processed. Control Options Control Options define how the pr in ter performs many basic tasks.
Notes: – Eastern European, Baltic, and Middle Eastern lan guage co de page configurations ca n be selected by holding down specific key combinations when the printe r is turn ed on. For more in formation, see the Technical Reference available on the Lexmark Web site at w ww.
Buffer • Minimum —Sets the receive b uffer size to zero • Maximum —For 2580/2581 models, sets the receive buffer size to 64KB or 480KB, depending on whether NLQ II (Near Letter Quality) Download is enabled • Maximum —For 2590/2591 models, sets the receive buffer size to 47.
Control options Note: Use Setup mode to configure the printe r according to your needs. To print a list of all default settings, press LineFeed from the Main menu.
Quiet • Enabled —The printer prints at a quieter noise level. • Disabled —The printer prints at the normal noise level. Note: Disabled is the factory default settin g. Note: Printing speed slows in Quiet mode. Emulation options Note: Enter Setup mode to configure the pr inter according to your nee ds.
Interface options Note: Use Setup mode to configure the printe r according to your needs. To print a list of all default settings, press LineFeed from the Main menu.
Maintaining the printer Periodically, certain task s are required to maintain optimum print quality. Ordering supplies Use the listed part numbers to order printer supply items you will need.
Cleaning the outside of the printer Clean the outside of the print e r with a damp cloth and mi ld soap. Do not use spray or chemical cleaners anywhere on your printer. Do n ot use liquids or spray near th e air ve nt s. For stubborn ink stains on the out side of the printer, use a commercial mechanic's hand cleaner.
Administrative support Restoring the factor y default settings Restoring the US factory default settings The factory de fault settings for the United States ar e: • Code pages: 437 • Character Set: 1 • Form length: 11 inches To restore the factory default settin gs: 1 Make sure the ribbon cartridge is installed an d paper is loaded.
The factory default settings have been restored once the carrier moves. Supporting IPSec Internet Protocol Security (IPSec) prov ides authentication and encr yp tion at th e network laye r allowing all application and network connections over the IP protocol to be secure .
Support for 802.1x requires th e establishment of credentials fo r the printer, such as certificates. Certificates provide a way for the printer to be known to th e Authentication Server (AS). The AS allows network access to print servers presenting a valid set of cred entials.
Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged in to the printer and a properly gro unded electrical outlet. • The electrical outlet is not turned off by any switch or breaker.
Using Hex Trace mode Hex Trace mode prints the control codes th at are sent to the printer. Use this mode to help diagnose software/driver problems. 1 Make sure the paper is loaded, and the ribbon cartridg e is installed. 2 Turn the p rinter off. 3 Press and hold Tractor while turning the printer on.
Control panel lig hts Status Action required Power Ready Paper Out Panel Lock Font Lock On Blinking Blinking Blinking Blinking 1 Check for a paper or ribbon jam. 2 Turn the printer off. 3 Remove the ribbon cartridge, and then check for paper dust or bi ts of paper.
Control panel lig hts Status Action required Power Ready Paper Out Font Lock On Blinking Blinking Blinking 1 Turn the printer off. 2 Turn the printer on. If the control panel light sequence returns, contact Customer Support. Note: If you need help locating the nearest service representative , visit the Lexmark Web site at www.
3 Press and hold Pitch while turning the printer on. The draft alignment bars print. Note: The current value is the number printed below t he bars. 4 To set Draft, select the best row of alignment bars from the 01– 07 printout. a Press Micro or Micro to select the best alignment by number, or keep the current value.
Solving printing problems Printer test works, but the printe r does not print when attached to the computer These are possible solutions. Try one or more of the following: • Turn the printer and the computer off. • Make sure the printe r cable is co rrectly connected at both ends.
5 Close the control panel. The printer beeps t wice and the paper rolls backward an d then advances to the new Top- Of-Form position. 6 Press Start/Stop . The paper remains at the new Top-Of-Form position until another job is initiated. 7 Send the print job again.
Incorrect characters print, left margin changes, or printing stops These are possible solutions. Try one or more of the following: • Make sure the printer cable is properly shie lded and correctly co nne cted at both ends. • Select the correct driver.
To clear a cut form paper jam: 1 Turn the p rinter off. 2 Set the forms thickness lever to position 7. 3 Push the paper select lever down to the position. 4 Gently pull the shee t of paper from the front of the printer. 5 Remove the ribbon access cover to clear any torn pieces of paper.
• Make sure the right paper guide is set corre ctly for the paper width being used. • Make sure the Auto Cut Sheet Load option is set corre ctly. For more inform ation, see “Main menu options” on page 50. • Make sure the paper select lever is in the correct position for t he type of sheet you are trying t o print.
The Auto Sheet Feeder places paper at the wrong Top-Of-Form position These are possible solutions. Try one or more of the following: • Make sure the Top- Of-Form is set co rrectly. For information about Top-Of -Form settings, see the documen tation that came with the Auto Sheet Feeder.
Solving print quality problems The information in the following topics may help you solve print quality problems. If th ese suggestions do not correct the problem, contact Cu stomer Support. You may have a printer part that re quires adjustment or replacement.
d Press Start/Stop to stop or interrupt the printer test. e Press Start/Stop again if you want to resume the printer test. Printing continues until you turn the printer off.
Incorrect line spacing or overprinting occurs These are possible solutions. Try one or more of the following: • Reset the forms thickness lever. • For more information, see th e documentation that came with your software application .
Notices Product name Machine type Model number Lexmark 2580 2580 100 Lexmark 2580n 2580 110 Lexmark 2581 2581 100 Lexmark 2581n 2581 110 Lexmark 2590 2590 100 Lexmark 2590n 2590 110 Lexmark 2591 2591 .
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation prov ided under this agreement are commercial computer software and documentation develope d exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design , ExecJet, and Proprinter are trademarks of Lexm ark International, Inc.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult your point of purchase or service representative for ad ditional suggestions.
Waste from Electrical and Electr onic Equipment (WEEE) directive The WEEE logo signifies specific recycl ing programs and procedures for electr onic products in countries of the European Union. We enc ourage the recycling of our produc ts. If you have further question s about recycling options, visit the Lexmark Web site at www.
The power consumption levels listed in the previous ta ble represent time-ave raged measurements. Instantane ous power draws may be substantially higher than the average. Values are subj ect to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode cal led Power Saver.
If you transfer this product to anothe r user, warranty service under the terms of th is statement is available to th at user for the remainder of the warranty period.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LE XMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDIT ION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO .
Index Numerics 802.1x authentication 60 A aligning left margin 39 B bidirectional alignment adjusting 65 buttons, control panel printer status 17 C calling Customer Support 75 character alignment adju.
optional Tractor 2 Feeder positions paper incorrectly 71 paper fed from Auto Sheet Feeder is skewed 72 paper fed in Auto Sheet Feeder jams at printer entrance 70 paper jammed in Auto Sheet Feeder 70 p.
optional Tractor 2 Feeder positions paper incorrectly 71 paper fed from Auto Sheet Feeder is skewed 72 paper fed in Auto Sheet Feeder jams at printer entrance 70 paper jammed in Auto Sheet Feeder 70 p.
An important point after buying a device Lexmark X2500 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark X2500 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark X2500 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark X2500 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark X2500 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark X2500, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark X2500.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark X2500. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark X2500 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
