Instruction/ maintenance manual of the product MX611DE Lexmark
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MX610 Series User's Guide May 2013 www.le xmark.c om Machine type(s): 7016 Model(s): 630, 670, 675.
Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .7 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....9 Findi ng in formati on abo ut the p rint er.
Settin g up the pri nter so ftware. ..... ..... ....... ..... ..... ....... ..... ..... ..... ........ .... ..... ........ .... ...... ...... ..... ... ..... ..... ..48 Networ kin g..... .... ..... ..... ..... ....... .... ..... ..... ....... ..... ..
Cancel ing an e-mai l... ......... ....... ...... ...... ......... ....... ..... ...... .......... ...... ...... ......... ...... ....... ...... ...... ......... ....1 04 Underst andin g the e -mai l opt ions...... ........ ......... ............. ...
Findi ng pri nter se curit y info rmati on....... ....... ....... ....... ......... ....... ....... ......... ....... ...... ........... ...... . ..........2 19 Mainta ini ng the p rinte r...... .... ......... ..... ..... ........ ..... ......... ....
Solvi ng scann er pro blems ....... ............ ....... ........ ........... ....... ........ ........ ........... ....... ........ ......... .......... ....3 09 Solvi ng home screen appli cati ons pro blem s..... ....... ........ ....... ..... .....
Safety information Connect t he power co rd to a pr operly gro unded elec trical o utlet th at is near the prod uct and ea sily acces sible. Do not p lace or use this product near wate r or we t locati ons. CAUTION—PO TENTIAL IN JURY: This p roduct uses a las er.
Refer service or rep airs, othe r than those de scribed in the u ser docume ntation , to a se rvice represe ntative. CAUTION—TIPPI NG HAZARD: Fl oor-mount ed config urations require addit ional furni ture for st ability. You m ust use eith er a printe r stand o r printer base if yo u are using m ultiple in put opti ons.
Learni ng about the prin ter Finding informa tion about the printer What are you looking for? Find it here Initia l setup in structions: • Connecting the printer • Installin g the p rinter sof tware Setup documentation—The setu p documentation came with the printer and is al so available at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.
1 4 3 2 1 5 1 Righ t side 304.8 mm (12 in.) 2 Front 508 m m (20 in .) 3 Left side 203.2 mm (8 in.) 4 Rea r 203.2 mm (8 in.) 5 Top 800 m m (31.49 in.) Printer configurations CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately.
Basic model 1 2 3 4 5 6 7 1 Display 2 Automatic document f eeder (ADF) 3 ADF tr ay 4 ADF bi n 5 Standard b in 6 Multipurpose feeder 7 Standard 5 50 ‑ sheet tray Learning about t he printer 12.
Conf igured mo del 1 2 3 1 2 3 1 Optio nal 2 50 ‑ sheet tray 2 Optio nal 5 50 ‑ sheet tray 3 Optional staple r Using the Embedded Web Server Note: Th is fea ture is a vaila ble o nly i n netw ork prin ters or pr inter s conn ecte d to prin t serv ers.
3 Press Enter . The Embe dded Web Se rver page appears. Understanding th e basic fun ctions of the scan ner • Make q uick copies or set the p rinter to perform specific copy jobs. • Send a fax using the pr inter co ntrol pane l. • Send a fax t o multi ple fax destination s at the sam e time.
Understandin g the printer control panel Using the printer control panel Use the To 1 Printer control panel • View the printer status and messages. • Set up and operate the prin ter. 2 Home button Go to the home screen. 3 Sleep button Enable Sleep mode or Hibernate mode.
Indicator light Printer st atus Solid gree n The print er is on, but idle. Blinking red The print er requires user inte rvention. Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber Th e printer is in Sleep mode.
Touch To 9 Bookmarks Create, organize, and save a set of bookmarks ( URL) into a tree view of folders and file links. Note: The tree view supports only boo kmarks create d from this function, and not from any other application . 10 USB Drive View, select, pr int, scan, or e ‑ mail photos and documents from a flash dr ive.
Feature Description Printer IP address Example: 123.123. 123.12 3 The IP address of your network prin ter is located at the upper left corner of the home screen and appears as four sets of numb ers separated by periods.
Touch To Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset v alues on the screen.
Setting up and usin g the home screen applications Notes: • Your home screen m ay vary, depen ding on your home sc reen cu stomizat ion sett ings, admin istrati ve setup, and active appli cations. Some appli cations ar e supported only in select p rinter models .
3 Click Advan ced > TCP/IP . 4 Look for IPv4 Address . Finding the IP address of the printer Note: Make sure your p rinter is conn ected t o a net work or to a print server. You can f ind the prin ter IP add ress: • From the to p left c orner of the p rinter home s creen .
Understanding th e different ap plications Use To Card Co py Scan and print both si des of a card on a single pa ge. For more i nformation, see “Setting up Card Copy” on page 23. Fax Scan a document, and then send it to a fax nu mber. For more in formation , see “Faxing” on page 107.
Use To Streamline work processes by letting you qui ckly find and pri nt frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored.
3 Change t he default scanning o ptions, if ne cessary. • Default tray —Select th e default tray to be used for prin ting scan images. • Defaul t numb er of copi es —Specify the number of cop ies that should auto matically print when the ap plication is used.
1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on the pr inter home screen. Th e printer IP address appear s as four sets of numbers s epara ted by periods , such as 123. 123.123.12 3.
• Make sure t he printer has a ccess right s to the fold er where the sp ecified destinat ion is locat ed. 4 Click Apply . To use the a pplicatio n, touch Scan to Network on t he printer home screen, and then follow th e instructions on the printer display.
3 To export or import a c onfiguration for multip le application s, do the following: a Click Settings > Import/ Expo rt . b Do either of the following: • To export a configuration file, cl ick Expo rt Embedde d Solu tions Se ttings File , and the n follow t he instr uctions on the computer s creen to save the configuration file.
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from th e electric al outl et befo re conti nuing.
Accessing the co ntroller board CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from th e electric al outl et befo re conti nuing.
1 Mem ory ca rd conn ecto r 2 Option card connector 3 Printer hard disk connect or 4 Lexmark I nternal Solut ions Port connector 4 Close the shield, and then the access do or.
3 Alig n the notc h (1) on the me mory card with the ridge (2) on the connector. 1 2 4 Push the memo ry card straight into the conn ector, and th en push the card towa rd the co ntroll er board wal l until it cl icks into plac e. 5 Close th e controller board sh ield, and th en the controller board access door.
Installing an op tional card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from the electr ical ou tlet befo re conti nuing .
4 Push the c ard firmly into place as shown in the ill ustration . Warning—Pote ntial Da mage: Imprope r inst allation of the card m ay cause damag e to th e card a nd the contr oll er boar d. Note: The entire l ength o f the co nnector on the card must to uch and be flushe d agains t the con troller board.
Warn ing— Potent ial D amag e: Contro ller boar d electron ic componen ts ar e easily damaged by static electricity. Touch a m etal su rface on th e printe r befor e touching any contr oller b oard elec tronic c omponent s or conne ctors. 1 Open th e controller board access door .
1 ISP soluti on 2 Screw to attach the ISP to th e bracket 3 ISP exterior cover 4 Screws to attach the ISP metal br acket to the printer cage 5 Pl asti c b rac ke t 6 Long ISP cable 4 Place the plastic bracket inside the ISP exterior cover until it clicks into p lac e.
6 Secure th e ISP sol ution to t he pla stic br acket u sing t he long screw. 7 Tigh ten the two scre ws on t he end of the ISP solutio n. Additi onal print er set up 36.
8 Atta ch the whit e plug of the IS P solut ion inter face cable in to the whit e recept acle o n the ISP. 9 Atta ch the ISP exte rior cov er at an a n gle by inserting th e left hinges first.
10 Lower the rest of th e cover, and then slide the cover t o the right. 11 Run t he ISP cabl e thro ugh the c ontrol ler boar d shie ld. Additi onal print er set up 38.
12 Open the sh ield using the green hand le. 2 1 13 Attach the blu e plug of th e ISP solu tion int erface c able into the blue r eceptacle on the cont roller board. Note: If you have installed a printer ha rd di sk, then you need to re move it. F or mo re inform ation, see “Remov ing a pri nter hard d isk” on page 43.
14 Clos e the sh ield. 15 Close the ISP exterior cover. Note: When the printer s oftware and any h ardware option s are insta lled, it may be neces sary to manual ly add the option s in the pr inter driv er to make t hem avail able for pr int jobs.
a Using a flat ‑ hea d screwd river, loos en the screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
c Align the scre ws on the pri nter ha rd dis k to th e slots on the c ontrol ler boa rd br acket, a nd t hen slid e the pri nter hard dis k onto the brackets. d Tighte n the tw o screws . 4 Clos e the co ntroller b oard sh ield, and then cl ose the controlle r board access door.
Removing a printer h ard di sk Warn ing— Potent ial D amag e: Contro ller boar d electron ic componen ts ar e easily damaged by static electricity. Touch a m etal su rface on th e printe r befor e touching any contr oller b oard elec tronic c omponent s or conne ctors.
Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: The pr inter we ight is greater than 18 kg (40 lb) and requi res tw o or mor e trained p ersonnel to lift it safel y.
2 1 2 Unpack the tr ay, and t hen remo ve all packi ng ma terial. 3 Pul l out the tray fr om the base. 2 4 Remove any p acking material from in side th e tray. 5 Insert th e tra y into th e bas e. 6 Pla ce the tray near th e printe r. 7 Align th e printer with the t ray, and the n slowly l ower the prin ter into place.
1 2 8 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er. 1 2 Notes: • When th e printer software and any har dware opt ions are install ed, you may nee d to manual ly add the options in the p rinter d river to make them availa bl e for print jobs.
Attaching cables CAUTION—PO TENTIAL IN JURY: Do n ot use th e fax feat ure duri ng a light ning st orm. D o not set up this p roduct or make an y electri cal or ca bling conne ctions, s uch as the f ax featur e, power cord, or te lephone, during a lightnin g storm.
Use the To 7 USB printer port Connect the printer to a computer. 8 Security slot Attach a l ock that will secu re the printer in plac e. Setting up the printer software Installing the printer software.
Updat ing availa ble optio ns in the printer driver When any har dware o ptions a re instal led, you may nee d to manu ally add the optio ns in the p rinter driver to make them availabl e for use.
Networking Notes: • Purchase a Ma rkNet TM N8350 wireless networ k adapter first b efore setting up the printer on a wireless netwo rk. For infor mation on installing t he wireless net work adapter , see the instruct ion sheet t hat came wi th the adapter .
In Wind ows 7 or earlier a Click , or cl ick Sta rt and then cli ck Run . b In th e Start Search o r Run di alog, typ e D:s e tu p.e xe . c Press Enter , or clic k OK .
d Click the IP ta b. e Type the printer IP address in the address field, and then click Add . • For Appl eTalk print ing: Notes: – Make su re Appl eTa lk is ac tivated on you r print er. – This feature is supported only in Mac OS X version 10.5.
Notes: – If you do no t know th e SSID of the networ k that your co mputer is connecte d to, the n launch the wireless u tility of the c omputer net work adap ter, and t hen look f or the network name .
Using the Push Button C onfiguration method 1 From the print er cont rol pan el, naviga te to: > Network/ Ports > Net work [x] > Networ k [x] Setu p > Wireless > Wireles s Connection Setup > Wi ‑ Fi Pr otec ted Setup > Start Pu sh Butt on Method 2 Follow th e instructions on the pri nter displa y.
Changing port setti ngs after installing a new network Internal Solutions Port When a new Lexmar k Internal Soluti ons Port (ISP) is insta lled in the printer , the p rinter configur ations on compute rs that ac cess the printe r must b e updat ed since the pr inter wi ll be assi gned a new IP address.
6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Clos e . For Macintosh users 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the pr inter IP address on the print er co ntrol pane l.
2 Ins tal l the p rint er dr ive r. a Obta in a copy o f the sof tware in staller packag e. • From the S oftware and Docu mentat ion CD that came wi th your printer • From our Web site : Go to www.
In Windows 7 or earlier 1 Click , or cl ick Sta rt and then cli ck Run . 2 In th e Start Search o r Run di alog, typ e devmgmt.msc . 3 Press Enter or click OK .
Loading paper and specialty media The sele ction and h andling o f paper and spe cialty med ia can affe ct how reliably do cuments print. F or more inf ormation , see “Avoid ing jams” on page 235 a nd “Sto ring pap er” on page 7 7.
1 2 Squeeze, and then slide the width guide tab to the corr ect position for th e size of the pape r you are loading. Loading pape r and specialty media 60.
3 Squeeze, and then slide the length guide tab to the correct position for the siz e of the paper you are loading. A 4 LT R E X E C B 5 A5 LT R LG L A 4 E X E C B 5 A 5 A 6 1 2 Notes: • For some p aper sizes like letter, legal, and A4, squeeze, and then slide the length guide tab backward to accommodate their length .
4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 5 Load th e paper st ack with th e printabl e side fa cedown.
Without an optional staple finisher With an optional staple f inisher One ‑ sided printing One ‑ sided printing Two ‑ sided (duplex) printi ng Two ‑ sided (duplex) printing • Make sure t he paper is below t he maximum pap er fill indica tor locat ed on the side of the wi dth guid e.
6 Ins ert the tra y. 7 From the printer control panel, se t the pape r size and pap er type in the Pa per menu t o match the paper loaded in the tray. Note: S et the co rrect pa per size and paper type to avoid pape r jams and print qu ality probl ems.
a Pull the multipurpose feeder extender . b Pull the extender gently so th at the multipurpose feeder is fu lly extended and open. Loading pape r and specialty media 65.
2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading. 3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them. Do n ot fold or crease th e paper.
Notes: • Do not for ce paper o r special ty medi a into the m ultipurpo se feed er. • Make sure the paper or specia lty med ia is below t he max imum paper fill ind icator located o n the paper guides.
• Load let terhea d faceu p with th e top edg e entering the pr inter first. For two ‑ sided (duplex ) printing , load letterhead facedown with the bott om edge ent ering the printer first.
• Load envelopes with the flap on the left side facedown. Warn ing— Potent ial D amag e: Never us e envelopes with stamps , clasps, snaps, wind ows, coate d linings, o r self ‑ stick adhe sives. T hese env elopes ma y severel y damage th e printer.
Linkin g and u nlinkin g tray s When the paper s ize and paper type for any trays are the same, t he printer links those trays. When one linked tray becom es empty, paper f eeds from the next linked tray.
Using the printer c ontrol panel 1 From the ho me scr een, n avigat e to: > Pape r Me nu > Cus tom Names 2 Select a custom n ame, and th en type a c ustom pape r type nam e. 3 Touch . 4 Touch Custom Types , and the n verify t hat the new custom pap er type name has r eplaced the custom n ame.
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Pape r Menu > Custom Types . 3 Select a custom name you want to configur e, then se lect a pape r or sp ecialty medi a type, and th en clic k Su bmit .
Paper and specialty media guide Using specialty media Tips on us ing lette rhead • Use letterhead designed specifically for laser printers. • Print samples on the le tterhead being c onsidered for use be fore buyi ng larg e quantiti es.
– Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, o r laid finish es • Adjust the width guides to fit the width of the envelopes. Note: A combinati on of high humidit y (over 6 0%) and h igh printin g tempe rature m ay wrinkle or seal envel opes.
• Do not use prepr inted card st ock manufac tured wi th chemica ls that may contamina te the print er. Prepri nting intro duces se mi ‑ liquid and vol atile co mponen ts i nto the pr inter. • Use grain s hort ca rd stock when possible . Paper guidelines Select ing the cor rect pap er or sp ecialty me dia reduces printin g problem s.
For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain l ong paper is recom mended. Fiber content Most h igh ‑ qua lity xerogra phic pap er is made from 100% chemi cally tre ated pulpe d wood. This con tent provi des the paper with a high degree of stability resu lting in fewer paper feeding problems and better print quality.
Use papers pr inted with heat ‑ resis tant inks desi gned for use in xerograp hic copie rs. The ink must be a ble to withst and tempera tures up to 230°C (446°F) wi thout melti ng or relea sing ha zardous emiss ions. Use i nks that are n ot affect ed by the re sin in to ner.
Supported pape r sizes, types, a nd weights Supported p aper sizes Paper size and dimension Standard 550 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode Business card X X X X X 3 x 5 X X X X 4 x 6 X X X X A4 210 x 2 97 mm (8.
Paper size and dimension Standard 550 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode Universa l * 76.2 x 76.2 m m to 215. 9 x 359.9 2 mm (3 x 3 in. t o 8.5 x 14.1 7 in .) 7 3/4 Envel ope (Mo narch ) 98.
Paper type Standard 550 ‑ sheet tray 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Duplex mode ADF Scann er glass Recycled Paper labels X Bond X X X Envelope 2 Rough envelope X X X Letterhead Preprint ed Colored paper Light paper Heavy paper Rough/Cotton X Custom Ty pe [x] 1 Transparencies are supported only in the 250 ‑ sheet tray.
Paper si ze Dimensions Staple finis her 7 3/4 E nvel op e (Mo narch ) 98 x 19 1 mm ( 3.9 x 7. 5 in.) X 9 Enve lope 98 x 225 mm (3.9 x 8. 9 in.) X 10 Envelo pe 105 x 241 mm (4.1 x 9. 5 in. ) X DL Envelope 110 x 220 mm (4.3 x 8. 7 in. ) X C5 Enve lope 162 x 22 9 mm (6.
Printing Printing forms and a document Printing forms Use the Forms and Favorite s applica tion to qu ickly and easily acce ss frequen tly used f orms or other i nformation that is regul arly p rinted. Bef ore you can use this app lication, first s et it up on the pr inter.
Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
• If you ins ert the f lash driv e while the printer is proc essing o ther print jobs, then Busy appears o n the print er display. Af ter these print jobs are proce ssed, you may ne ed to vie w the held jo bs list to print do cuments from the flash drive.
Recommended flas h drives File t ype • Lexa r JumpDr ive FireFl y (512 MB an d 1GB) • SanDi sk Cru zer Micr o (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es : • .dcx • .gif • .jpeg or .jpg • .
2 Touch Submit . Printing confidential an d other he ld jobs Note: Confidentia l and Verify print jobs are automatic ally deleted from m emory afte r printin g. Repeat an d Reserve jobs are hel d in the print er until you d elete them. For Windo ws user s 1 With a d ocu ment o pen, c lick F ile > Print .
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Security > Con fidenti al Print Set up . 3 Modify th e settin gs: • Set a m aximu m numbe r of PIN entry attem pts. When a user exceeds that number, all of the jobs for that user are delet ed.
In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click o r click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s .
Copying Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or thin media (such as magazine clippings) .
3 From the ho me scr een, n avigat e to: Copy > specify the copy sett ings > Copy It Copyin g using the scanner gl ass 1 Place an origina l docume nt facedo wn on the s canner g lass in th e upper lef t corner.
3 Navigate to: Copy to > select the tray t hat contains transparenc ies > Copy It If there are no trays that cont ain transparencies, then navigate to: Manu al Feeder > > select the size of the transparen cies > > Transparen cy > 4 Load transparencies into the multipurpose feed er, and then touch Copy It .
Making copi es using paper from a s elected tray 1 Load an o riginal do cument f aceup, sho rt edge first i nto the AD F tray or fac edown o n the scan ner glas s. Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray.
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
4 From the Sc ale area, touch or to decrease or increase the value by 1%. Touch ing “Co py to” or “Cop y from ” after s etting Scale manual ly change s the scale val ue ba ck to Auto .
Collated No t collate d 1 Load an o riginal do cument f aceup, sho rt edge first i nto the AD F tray or fac edown o n the scan ner glas s. Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray.
Notes: • Make su re to set th e paper s ize t o lett er, legal , A4 , or JIS B5 . • Make su re to set th e cop y size to 100 %. 1 Load an o riginal do cument f aceup, sho rt edge first i nto the AD F tray or fac edown o n the scan ner glas s.
Placing information on copies Placing a header or footer on pages 1 Load an o riginal do cument f aceup, sho rt edge first i nto the AD F tray or fac edown o n the scan ner glas s. Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray.
Cance ling a copy j ob w hile pag es are being prin ted 1 From the print er cont rol pan el, touc h Cancel Job or press on the ke ypad. 2 Touch t he job you wa nt to cance l, and then touch Delete Select ed Jobs . Note: If you press on th e keypad, then touc h Resume to retu rn to th e home scr een.
Collate This option keeps the pa ges of a print job stacked in sequence when printing multiple copies of the document. Copies This op tion l ets you set the numb er of co pies to be prin ted. Content This opt ion lets you s et the or iginal do cument typ e and source .
E-mailing Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or thin media (such as magazine clippings) .
3 Enter t he appropriate informa tion, and th en click Submit . Creating an e-mail shortcut Creati ng an e-mail shortcut using the Em bedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een.
E-mailing a document You can us e the prin ter to e ‑ mail sca nned docum ents to one or m ore recip ients in a number of ways. You can type the e ‑ mail add ress, use a shortcut number , or use t he address book. You can also use the Multi Se nd or MySh ortcut applicat ion from the print er home s creen.
Sending an e ‑ mail usin g the address book 1 Load an o riginal do cument f aceup, sho rt edge first i nto the AD F tray or fac edown o n the scan ner glas s. Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray.
3 From the ho me scr een, n avigat e to: E-mail > Rec ipi ent(s) > type t he e ‑ mail a ddress > Done > Send as 4 Touch the bu tton th at repr esents the f ile type y ou want to send. • PDF —Create a sing le file with mu ltiple pages.
Darkness This opt ion lets yo u adjust how light or dark you r scanned document s are in re lation t o the or iginal docu ment. Resolution This opti on lets you a djust the output qual ity of yo ur e-ma il. Increasing the image resolution increases the e-mail file size and the time needed to scan your origina l document .
Page Setup This option lets you change the following s ettings: • Sides ( Duplex) —Thi s sp ecif ies if the o rig inal doc ument is pr int ed on o nly one si de or o n bo th side s of t he pa per . This also identifies what needs to be scanned for inclusion in the e-mail.
Faxing Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, smal l items (such as postcards or ph otos), transparencies, photo pap er, or thin media (such as mag azine clippings).
Initial f ax setup Many coun tries and regi ons requ ire ou tgoing faxes to contai n the fol lowing in formati on in a margin at the to p or bot tom of each transm itted page, or on the first page of .
Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Setup 2: Printer is sharing the li ne with an answering machine Connect ed to th e sa me telep hone wall j ack P H O N E L IN E To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Connec ted to differ ent wall j acks P H O N E L IN E To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer.
Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s ervice 02 To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Scenario 2: Digital Subscriber Line (DSL) A Digital Subscri ber Line sp lits your regular t elephone line into t wo channels : voice an d Interne t. Telepho ne and fa x signals travel through t he voice c hannel, and Interne t signals p ass throug h the ot her chann el.
Scenario 3: VoIP telephone service To conn ect: 1 Connec t one end o f a telepho ne cable to the port o f the p rint er. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the VoIP ad apte r. The po rt labeled Phone Line 2 or Fa x Port is no t alw ays act ive.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one end o f the tel ephone c able that c ame with you r printer to the por t of the pri nter. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the cable mod em.
Setup 2: Printer is connected to a wall jac k; cable modem is installe d elsewhere in the facility 1 Connec t one end o f the tel ephone c able that c ame with you r printer to the por t of the pri nter. 2 Connec t the other end of the t elephone cable to an activ e analog telepho ne wall jac k.
If the wall jack or equipment in your facility is not compat ible with t his typ e of conn ecti on, the n you n eed to us e a telepho ne adapte r. An adapt er for yo ur countr y or regi on may not come with you r printe r, and you ma y need to purchas e it sep aratel y.
Connecting the printer to a non ‑ RJ ‑ 11 wall ja ck LINE EXT 1 Connec t one end o f the tel ephone c able that c ame with prin ter to t he port of the printer. 2 Connect the other en d of the cable to the RJ ‑ 11 adapte r, and then connect the adap ter to the wall ja ck.
Connecting the pri nter to a wall jack in Germany The G erman w all jack h as two kind s of ports. The N port s are for fax machines, modems, and answering machines.
3 If you want to conne ct a tel ephone and answeri ng machine t o the same wall jack, then connect t he device s as shown . Note: Do not r emove th e adap ter plu g from t he port of the printer if you are connecting to a serial or cascaded telepho ne syst em.
Setting the da te and time You can se t the da te and tim e so that they are p rinted on e very fax you s end. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een.
3 From the home screen , touch Fax . 4 Enter the fax number or a sh ortcut . Note: To add recip ients, touch Next numb er , and then enter the recipient's telep hone number or sho rtcut number, or sear ch the address boo k.
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the print er cont rol pan el, press # , and then ent er the shor tcut number using th e keypad.
Creating shortcuts Creating a fax destination shortcut usi ng the Embedde d Web Server Assign a shortc ut number to a sing le fax numb er or a g roup of fax numbers . 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een.
Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor lig ht comes on when th e paper is l oaded pro perly.
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Fax Setting s > Analo g Fax S etup > Bl ock No Name Fax . Notes: • This optio n blocks all incoming f axes that hav e a privat e caller ID o r have no fax name.
3 From the Held F ax Mode menu, s elect on e of the fo llowin g: • Off • Alwa ys On • Manual • Schedu led 4 If you selected S chedul ed, then co ntinue with the fol lowing st eps: a Click Fax Holding Sch edule . b From t he Actio n menu , select Hol d faxe s .
Select f rom th e followi ng cont ent so urces : • Color Laser —The origina l document was pri nted using a color la ser printer. • Inkjet —Th e o rigi nal doc ument was pr inte d usi ng an ink jet prin ter . • Maga zin e —The original document is from a magazine.
Using the adva nced op tions Select from t he following sett ings: • Advanced Imagin g —This adjusts the Backg round R emoval , Color Balance , Color Dr opout, Co ntrast, M irror Imag e, Negative Ima ge, Scan Edge to Ed ge, Sh adow Deta il, an d Sharpn ess sett ings b efore you fax the doc ument .
Scanning You can us e the print er to s end a file to a n FTP addr ess. You can t ype the e ‑ mail a ddress, use a sho rtcut num ber, or use the address book. You can also use the Multi-send or MySh ortcut application from the printer home screen. For more informat ion, see “Activat ing the home scr een applicati ons” on page 22.
Creating an FTP shortcut using the printer control panel 1 From the ho me scr een, n avigat e to: FTP > FTP > ty pe th e FTP address > > type a name f or the short cut > Done 2 Verify that the s hortcut nam e and numbe r are corr ect, and th en touch OK .
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the ho me scr een, n avigat e to: FTP > FTP > > type the name of the recipient > Se arch 4 Touch t he name o f the re cipie nt.
4 Select a location on your c omputer wh ere you want to save t he scan imag e. 5 Type a scan name, and then a user name. Note: The s can name i s the name that appears in t he Scan Profile l ist on the dis play. 6 Click Submit . Note: Cli cking Submit automatic ally assigns a shortcut number.
3 Select yo ur printer fr om the list . Note: To identify yo ur printer , print a network se tup page , and then l ook for “Full y Qualifi ed Doma in Name” in the TC P/IP se ction. 4 Click Next > Close . 5 Dependi ng on your device, do either of the follo wing:.
Using th e ScanB ack Utilit y You can us e the Lexma rk ScanBac k TM Utility instead of th e Embedded Web Ser ver to create s can ‑ to ‑ compute r profi les. The ScanBack Utility c an be do wnloaded fr om the Lexmar k support Web site at http: //suppo rt.
Darkness This o ption le ts you a djust how light or dark the sc anned docu ments are in re lation to the origin al documen t. Resolution This op tion le ts you adjust the output quali ty of your f ile. Incre asing the im age reso lution increases t he file si ze and the time needed to scan your original document.
Page Setup This option lets you change the following s ettings: • Sides ( Duplex) —Thi s sp ecif ies if the o rig inal doc ument is pr int ed on o nly one si de or o n bo th side s of t he pa per .
Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Typ.
Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all print jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting.
Use To Tray [x] Type Plain Pape r Card Sto ck Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om T ype [x] Specify the type o f paper loaded in each tray.
Use To Multipurpose Feeder T ype Plain Pape r Card Sto ck Transparency Recy cled Labels Vinyl Lab els Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om T ype [x] Specify the pap er type loaded in the mu ltipurpose feeder.
Use To Manual Paper Type Plain Pape r Card Sto ck Transparency Recy cled Labels Vinyl Lab els Bond Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton Cust om T ype [x] Sp ecif y t he p ape r t ype be ing man ual ly lo ad ed. Notes: • Plain Paper is t he factory default setting.
Subs titu te Siz e men u Use To Substitute Si ze Off Stat emen t/A 5 Letter/A4 All Liste d Substitute a specified paper size if th e requested paper size is not available. Note s: • All Listed is the factory default setting. All available substitutions are allowed.
Use To Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded. Letterhead Texture Smoo th Normal Rough Specify the relative texture of the letterhead loaded. Note: Normal is the factor y default setting. Preprinted Texture Smoo th Normal Rough Specify the relative texture of the pr eprinted paper loaded.
Use To Trans pare ncy We igh t Light Normal Heavy Specify the relative weight of the transparencies l oaded. Note: Normal is the factory defa ult setting. Recycled Weight Light Normal Heavy Specify the relative weight of the recycled paper loaded. Note: Normal is the factory defa ult setting.
Use To Rough/Cotton Weight Light Normal Heavy Specify the re lative weight of the cotton or rough paper loaded. Note: Normal is the factory defa ult setting. Custom [x] W eight Light Normal Heavy Specify the re lative weight of the custom paper loaded.
Use To Heav y Loadi ng Duplex Off Determine and set two-sided printing for all print jobs that specify Heavy as the paper type. Rough/Cotton Loading Duplex Off Determine and set two-sided printing for all print jobs that specify Rough or Cotton a s the paper type.
Custom Sc an Sizes m enu Use To Cust om Sc an Siz e [x ] Scan Size Name Widt h Height Orient ation Portrai t Landscape 2 scans per side Off On Specify a custom scan size name and page ori entation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus.
Use To Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction. Note s: • Short Edge is the factory defaul t setting. • Long Edge appears onl y when the longest edge is shorter than the maximum width suppor ted in the tray.
Use To Print Dir ectory Print a list o f all the resource s stored in an optional flash memory card o r printer har d di sk . Note s: • Job Buffer Size must be set to 100%. • Make sure the opti onal flash memory or printe r hard disk is working and insta lle d cor rect ly.
Use To NPA Mode Off Auto Set the printer to perf orm the special processing required for bidirectional communica tion following the conventions d efined by the NPA protocol. Note s: • Auto is t he fac tory d efault setting . • Changing thi s setting from the printer control pa nel and then exiting the menus causes the printer to restart.
Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netwo rk Se tup > Netwo rk Card • Networ k/Po rts > Network [x] > Network [x] Se tup > Network Card Use To View C ard Status Connected Discon nected View the connection status of the networ k card.
Use To Enable BOOTP On Off Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Yes No Specify the Zero Configurati on Networking setting.
Use To Auto Configuration On Off Specify whether or not the wireless network adapter accepts the automatic IP v6 address configuration entries pro vided by a router. Note: On i s the fact ory default setti ng. View Ho stname Se t the h os t name . Note: These settings can be chang ed only from the Embedded Web Serv er.
Use To View Se curity Mode View the encr yption method for the wireless netwo rk. AppleT alk menu Note: This menu appears only in printer m odels tha t are con nected to an Et hernet n etwork or when an optio nal wireless ne twork adapt er is installed.
Use To NPA Mode On Off Auto Set the printer to perf orm the special processing required for bidi rectional communicat ion following the convention s defined by the NPA protocol. Note s: • Auto is the factory default setti ng. Auto sets the printer to examine data, determine the format, and then pr ocess it appropriately.
Use To ENA Gateway yyy.yyy.yyy.yyy Set the gateway information for an externa l print server. Note : This menu is available only when the printer is attached to an extern al print server through the USB port. SMTP Setup menu Use To Primar y SMTP Gateway Specify SMTP server gateway and port information.
Use To Device ‑ Initiated E ‑ mail None Use Dev ice SMTP Cr edentials Specify what credentials will be used when communicating to the SMTP server. Note s: • None is th e facto ry defau lt settin g for Devi ce ‑ Initiated E ‑ ma il and User ‑ Initiated E ‑ m ail.
Use To Edit Access Controls Administrative Menus Functi on Acce ss Management Solutio ns Cancel jobs at the Device Control access to printer menus, firmwa re updates, held jobs, and other access points.
Use To LDAP Ce rtific ate Veri ficat ion Demand Try Allow Never Allow the user to re quest a server c ertificate. Notes: • “Demand” means a server certificate is requeste d. If a bad certifi cate is provided or if no c ertificate is provid ed, then the session is te rminated immediately.
Use To Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores print jobs needing verification. Reserve Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a limit on how lo ng the printer stores print jobs fo r printing at a later time.
Use To Delete Log Yes No Specify whether or not audit lo gs are deleted. Note: Yes is the fa ctory de fault s etting. Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are created .
Use To Enable Authentication On Off Change the authentica tion setting to On or O ff. Note: Off is the factor y default setting . Settings menu General Settin gs menu Use To Display L anguage English .
Use To ADF Loaded Beep Enabled Disabled Specify whether or not the ADF sounds a beep when paper is loaded. Note: Enable d is the fac to ry defa ul t set ti ng. ADF Multi ‑ feed Sensor On Off Detect when the ADF picks more than one sheet of paper at once.
Use To Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss French Korean M.
Use To Displayed Information Left side Right side Cust om Te xt [x] Specify what is displayed on the upper left and right corn ers of the home screen. For the Left side and Right side menus, s elect f.
Use To Displayed Information (continued) Paper Jam Load Paper Service Error s Customize the displayed inf ormation for Paper Jam, Load Paper, and Service Err ors menus.
Use To Screen Brightness 20–10 0 Specify the brightness of the pri nter control panel screen. Note: 100 is t he fac tory de fault setting. One Page Copy Off On Set copies from the scan ner glass to only on e page at a time. Note: Off is the factory d efault setting.
Use To Web Page Refresh Rat e 30–30 0 Specify the number of seconds between Embedded Web Server refreshe s. Note: 120 is t he fac tory de fault setting. Cont act Nam e Specify a contact name for the printer. Note: The contact name will be stored on the Embedded Web Serv er.
Use To Timeou ts Timeout Dis abled 1–3 hours 6 hou rs 1–3 d ays 1–2 w eeks 1 mon th Set the printer to o perate at a low power state. Notes: • Disabled is the factory def ault setting in all countries except in European Union coun tries and Switzerland.
Use To Timeou ts Job Hold Time out 5–255 Set the amount of time the printer wa its for user in tervention before it holds jobs that require unavail able resources and continues to print other jobs in the print queue. Notes: • 30 is the factory default setting.
Use To Press and Hold Sleep Button Do Not hing Slee p Hibernate Determine how the printer responds to a long pr ess of the Sleep button when t he printer i s idle. Notes: • Do Not hing is the fact ory defa ult set ting. • Sleep or Hibernate se ts the printer to operate at a lower power configurati on.
Use To Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specify wheth er an original docume nt is two ‑ sided (duplex) or o ne ‑ sided, and then specify whether the copy should be two ‑ s ided or one ‑ sided.
Use To Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of the original document .
Use To Header/Footer [Location] Off Date/ Time Page n umber Custo m text Print on All page s First p age only All but first page Cust om te xt Specify the h eader or footer i nformation and its lo cation on the page .
Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which c olor to drop during scanning a nd to adjust the dr opout setting for eac h color thr eshold.
Use To Fax Name Spec ify th e na me of t he fa x in t he pri nter . Fax Number Spec ify t he numb er a ssign ed t o t he f ax. Fax ID Fax Name Fax Number Specify h ow the fax is identi fied. Enable Manual Fax On Off Set the printer to fax manually, which r equires a line splitter and a teleph one handset.
Use To Fax Co ver Pag e Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e.
Use To Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in . 4 x 6 in . Specify the p aper size of the original document .
Use To Dialing Pr efix Rules Prefix Rul e [x] Establish a d ialing pr efix rule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials.
Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factory default setting . Contra st 0–5 Best f or conte nt Specify the contrast in the scan ned image. Note: “Best for content” is the factor y default setting.
Use To Auto Reduction On Off Scale an incoming fa x job so that it fits the size of the paper loaded in the designat ed fax sourc e. Note : On is the f actory default setting . Paper Source Auto Tray [x] Multipurpose Feeder Specify the paper source for pri nting incoming fax jobs.
Use To Block No Name Fax Off On Enable blocking of incoming faxes sent from devices with no station ID or fax ID specif ied. Note : Off is the fa ctory defau lt set ting. Banne d Fax List Ena ble the list of blocked fax numbers stored in the printer. Note : You can enter up to 512 characters.
Use To Ringer Volume Off On Control th e fax speaker ring er volume. Note : On is the f actory default setting. Use To All Ri ngs Single Ring Onl y Double Ring Only Tri ple Ri ng Only Single or Double Rings On ly Sing le or Tri ple Ring s Onl y Double or Triple Rings Only Specify ring pat terns when the printer is answering c alls.
Use To E ‑ mail Serve r Setup Web Link Setup Server Login Password Path File Name Web Link Define t he e ‑ mail server path name, f or example: /director y/path . Notes: • The characters * : ? < > | are invalid entries for a path name. • You can enter up to 128 cha racters for Server, Login, P assword, Path, and Web Link.
Use To Orientation Portrai t Landscape Specify the page orientatio n of the scanned image. Note: Portr ait is the fa ctor y defau lt se tti ng. Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in .
Use To Photo Default 5–90 Set the quality of a photo image in relat ion to file size and the quality of the im age. Note: 50 is the factory default setting. E ‑ mail imag es sent as Atta chment Web Link Specify how the images are sent. Note: Att achment is the f actory defau lt settin g.
Use To Color Balance Cya n ‑ Red Magenta-Green Yellow-Blue Enable an equal bala nce of colors in th e output. Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt.
Use To Use cc :/ bc c: Off On Enable the use of the cc and bcc fields. Note: Off is the factor y default setting . FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF (.p df) TIFF (.tif) JPEG (.jpg) XPS ( .xps) Specify the format of the file for FTP sending.
Use To Orientation Portrai t Landscape Specify the page orientati on of the scanned image. Note: Portr ait is the fa ctor y defa ult s ettin g. Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in .
Use To Photo Default 5–90 Set the quality of a photo image in re lation to the fil e size and quality of the im age. Note: 50 is the factory default setting. Use Multi ‑ Page TIFF On Off Provide a cho ice between singl e-page TI FF files and multi ple ‑ page TIFF files .
Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which color to dro p during scanning, and how much the dropout is increased or decreased.
Flash Drive me nu Scan Settings Use To Forma t PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS ( .xps) Specify the format of the file to be sent through FT P. Note : “PDF (.pdf)” is the factory default setting. PDF Vers ion 1.2–1. 7 A ‑ 1a Set the version of the PDF fil e to be sent through FTP.
Use To Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in .
Use To Use Multi ‑ Page TIFF On Off Provide a choice between single-pag e TIFF files and multiple ‑ page TIFF file s. For a multiple-page sca n to FTP job, either one TIFF file is created containing a ll the pages, or multiple TIFF files are created with one file for ea ch page.
Print Settings Copi es 1–999 Specify a default number of copies for each print job. Note: 1 is the fa ctory de fault set ting. Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default paper sourc e for all print jobs. Note: Tray 1 is the factory d efault setting.
Paper Save r Orientation Auto Landscape Portrai t Specify the orie ntation of a mu ltiple ‑ page document. Note: Auto is the factory default setting. The printer chooses between port rait and landscape. Paper Saver Border None Solid Print a border on each page imag e.
Use To Job Waiting On Off Specify that print jobs be removed from the pr int queue if they require unavailable prin ter options or custom settings. Print jobs removed from the p rint queue are stored in a separate print queue, so other jobs print nor mally.
Use To Print All Order Alphabetical Olde st F irst Newest First Specify the order in which held and confidential jobs are printed when Print A ll is selected. Note: Alphab etical is the factory default setting. Pr int jobs always appear in alp habetical order on the printer control panel .
Use To Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets are inserted. Notes: • None is the factory default setting. • Between Copies inserts a blank sheet between each copy o f a print job if Collate is set to “(1, 2,3) (1,2,3).
Use To Run Stapler Test Print a repor t that confirms that th e staple finishe r is functioning properly. Note: This menu item appears only when a suppor ted staple finisher is installed. Quality menu Use To Print Resolu tion 300 d pi 600 d pi 1200 d pi 1200 Imag e Q 2400 Imag e Q Specify t he print ed output resolution in dots per inch .
Job Accounting menu Note: This menu item appear s only whe n a form atted, wor king print er hard disk is in stalled. M ake sure th e printer hard disk is no t read/wr ite ‑ or wr ite ‑ protec ted. Use To Job Accounting Log Off On Determine and set if the printer creates a log of t he print jobs it receives.
Use To E ‑ mail Address to Send Logs Spec ify t he e ‑ ma il address to which the printer sends job accou nting logs. Log Fi le Pref ix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file pre fix.
Use To Coverage Estimato r Off On Provide an estimate o f the percentage coverage of toner on a page. The estimate i s printed on a separate page at the end of each pri nt job. Note: Off is the factor y default setting . XPS menu Use To Print Error Pages Off On Print a page c ontaining info rmation on erro rs, including XM L markup errors .
PCL E mul menu Use To Font Source Resid ent Disk Downlo ad Flash All Specify the set of fonts used by the Font Name menu. Note s: • “Resident” is the factory default setting. Resident shows the f actory default set of fonts downloaded in th e RAM.
Use To PCL Emulation Settings Lines per Pa ge 1–255 Specify the number of lines that pri nt on each page. Note s: • 60 is the US factory defaul t setting. 64 is the internation al default setting. • The printer sets the amount of spac e between each line based on the Lines per Page, Paper Size, and Orient ation s ettings.
Use To Tray Renumber View Fact ory De faults MPF D efau lt = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPap er De faul t = 2 MEnv Defa ult = 3 Display the factory d efault setting a ssigned to each tray or feeder.
Use To Font S ize 1–25 5 pt Set the default font size for HTML documents. Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scale the default font for HTML documents. Note s: • 100% i s the f actory defa ult se tting.
Use To Orientation Portrai t Landscape Reverse Por trait Reverse Landscape Set the image orientatio n. Note: Portr ait is the fa ctor y defau lt se tti ng. Help menu The Hel p menu c onsists of a seri es of He lp page s that are stor ed in the multifun ction p rinter ( MFP) as PDF fil es.
Saving money and the environment Lexmark is co mmitted to environmental sustainabi lity and is continuall y improv ing its printer s to reduc e their impac t on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ection and re cycli ng progra ms.
Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123.
Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a document is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory default setti ngs.
Using Hibernate Mode Hibernate is a n ultra ‑ low power o perating mode. When operatin g in Hibernat e mode, the print er is essentially o ff, and all othe r systems and devic es are po wered down safely. Note: The Hiber nate and S leep mode s can be sc heduled.
Using the printer c ontrol panel 1 From the print er cont rol pan el, naviga te to: > Set tin gs > Gener al Sett ings > Time outs > Hiber nate Ti meout 2 Select the a mount of ti me the prin ter waits after a pr int job is proc essed befor e it enters Hib ernate mo de.
Using the printer c ontrol panel 1 From the ho me scr een, n avigat e to: > Set tin gs > Gener al Sett ings > Scr een B right ness 2 In the Screen Brightness field, enter the brightness percentage you want for the display. 3 Touch . Recy cling Recycling Lexmark products To retu rn Lexm ark prod ucts fo r re cycling: 1 Go to www.
Securin g the prin ter Statement of Volatility Your print er co ntains va rious t ypes of m emory tha t can stor e devic e and netw ork sett ings, and us er data. Types of memo ry Description Volatile memory Your printer uses standard Ra ndom Access Memory (RAM) to temporarily buffer user data du ring simple print and cop y jobs.
Erasing non ‑ volat il e memo ry • Indi vidual settings, de vice and ne twork settings, security se ttings, a nd embedd ed solut ions —Erase info rmation and sett ings by s electing Wipe All Setting s in the Config uration m enu. • Fax da ta —Erase fax set tings and da ta by sel ecting Wipe All Settings in the Conf iguratio n menu.
• Disk wiping can take from sever al minutes to more th an an hour, during which the pr inter wil l be unava ilable for oth er user tasks. 5 Touch Back > Exit Config Me nu . The printer w ill perform a po wer ‑ on rese t, and then retu rn to no rmal opera ting mode.
• A st atus bar wi ll in dic ate th e prog res s of the d isk wipi ng task . Af ter th e disk has be en en cry pted , the p rinte r will return to the E nable/Disable s creen. 5 Touch Back > Exit Config Me nu . The printer w ill perform a po wer ‑ on rese t, and then retu rn to no rmal opera ting mode.
Maintaining the printer Warn ing— Potent ial D amag e: Fai lure to m aintain o ptimum printer performa nce, or to repla ce par ts and su pplies, may c ause damag e to yo ur pr int er. Cleaning the printer pa rts Cleaning th e printer Note: You ma y need to perf orm th is task af ter every f ew mon ths.
Cleaning th e scanner glass Clean th e scanner glass if you encounte r print quality pro blems, such a s streaks on copied or scanned images. 1 Slight ly dampen a soft, li nt-free c loth or pa per towel wi th wate r. 2 Open t he sc anner cover. 3 Clean all the areas shown, and then let them d ry.
Checking the stat us of parts an d supplies Checki ng the status of parts and supplies on the printe r control pan el From th e home screen , touch Statu s/Sup plies > View Sup plies . Checki ng the status of p arts and supplies from the Embedde d Web Server Note: Make sure the comput er and the printer are connecte d to the same network.
Ordering toner cartridges Notes: • The estimated cartridg e yield is base d on the ISO/IEC 19752 stand ard. • Extremely low print coverage for extended per iod s of time may n egative ly affect actual yield.
Part name Lexmark Return Program Regu lar Imaging unit 5 00Z 500ZA Ordering staple cartridges Part name Part number Staple car tridge s 35S850 0 Ordering a maintenance kit Notes: • Using c ertai n types o f paper may req uire more frequen t rep lacement of the mai ntenanc e kit.
Replacing supplies Replacing the toner cartridge 1 Pre ss the but ton on the ri ght si de of th e printe r, and t hen ope n the f ront do or. 2 Pull the tone r cartr idge out using t he handle. 3 Unpack the tone r cartri dge, an d then rem ove all pac king mat erials.
5 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the prin ter. Warning—Pote ntial Da mage: Do not expo se the i maging u nit to di rect light for m ore than 10 minut es.
2 Pull the tone r cartr idge out using t he handle. 3 Lift the green handle, and then pull the imaging unit out of the p rinter. 4 Unpack the new imagin g unit, and then shake it. 5 Remove all pa cking ma terials from the imaging un it. Warning—Pote ntial Da mage: Do not expo se the i maging u nit to di rect light for m ore than 10 minut es.
Warning—Pote ntial Da mage: Do not to uch the ph otocon ductor dr um. Doi ng so ma y affect the print quality o f future pr int jobs. 6 Inser t the im aging unit into the pri nter by aligning the arro ws on the s ide rail s of the i maging un it with th e arro ws on the si de rail s insi de the pr inte r.
Replacing the staple cartridge 1 Open the stap ler door. 2 Pull out the st aple cartridge from the finish er. 3 Hold both sides of the empty staple case with you r fingers, pull, and then lift the empty staple case from the cartridg e.
4 Remove the sp are sta ple cas e from its h older. 5 Inser t the sp are st aple case into th e staple cartri dge. 1 2 6 Push the st aple cartridge into the finish er until it cli cks in to place. 7 Replace the spare staple case for future use. 8 Clos e the staple r door .
Moving the printer Before moving the printer CAUTION—PO TENTIAL IN JURY: The pr inter we ight is greater than 18 kg (40 lb) and requi res tw o or mor e trained p ersonnel to lift it safel y.
Managing the printer Finding adva nced networking an d administra tor information This chapt er cove rs basi c adminis trative s upport ta sks using the Embe dded Web S erver.
Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by peri ods, su ch a s 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Restoring factory d efault settings If you want t o keep a list of th e current me nu setting s for refe rence, th en print a menu settings page befor e restoring the fact ory default setting s. For m ore informa tion, see “Printing a menu se ttings pag e” on pa ge 58.
Clearin g jams Jam error messages ap pear on the printer display and include the area of th e printer where the jam occurred. When there is m ore than one jam, th e number o f jammed pag es is di splayed. Avoiding jam s Load paper properly • Make sure paper lies flat in the tray.
• Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper or en velope s. • Push th e tray firm ly into the prin ter aft er loadi ng pape r. Use recommended paper • Use onl y recommen ded paper or specialty med ia.
1 2 3 4 6 5 7 8 9 1 2 3 Jam ac cess ar ea Printer control panel message What to do 1 Autom atic document feeder (ADF) [x] ‑ page jam, open ADF to clear jam. [28y.xx] Remove all paper f rom the ADF tray, and then remove the jammed paper. 2 Standard b in [x] ‑ page jam, clear st andard bin.
[x] ‑ page jam, open automatic feeder top cover. [28y.xx] 1 Remove all orig inal do cume nts from the AD F tray. Note: The message is cleared when the pages are removed fro m the ADF tray. 2 Open t he A DF c over. 3 Firmly gr asp the ja mmed pape r on eac h side, and then gent ly pull it out.
[x] ‑ page jam, open rear door. [ 20y.xx] 1 Open the front d oor to loosen t he jammed paper in t he rear door. 2 Gently p ull down t he rear door . CAUTION —HOT SU RFACE: The inside of the pr inter mig ht be hot. To reduce t he risk of i njury fro m a hot component, allow the s urface to cool before t ouching it.
4 Clos e the f ront and r ear door . 5 From the print er cont rol pan el, sel ect Done to clea r the me ssage and continue printing . [x] ‑ page jam, op en front do or. [ 20y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter might be hot. To r educe the risk of i njury from a hot component, allow the s urface to cool before touching it.
2 Pul l out the tone r cartri dge using t he handle. 3 Lift the green handle, and then p ull out the imaging unit from the printer. Warning—Pote ntial Da mage: Do not touch the shin y blue photocondu ctor drum und er the imag ing unit. Doing so may aff ect the qua lity of future pr int jobs.
5 Lift the green flap in front of th e printer. 6 Firmly gr asp the ja mmed pape r on eac h side, and then gent ly pull it out. Note: M ake sure all paper fragments ar e removed.
8 Insert the to ner cartridge by aligning the side r ails of the ca rtridg e with the ar rows on t he side ra ils ins ide the prin ter, and then insert the cartridge int o the printer. 9 Clos e the front do or. 10 From the print er cont rol pan el, sel ect Cont inu e to clear the message and continue printing.
2 Locate the lever , and then pul l it down to releas e the jam. 3 Firmly gr asp the ja mmed pape r on eac h side, and then gent ly pull it out. Note: M ake sure all paper fragments ar e removed. 4 Ins ert the tra y. 5 From the print er cont rol pan el, touc h Done to cle ar the me ssage and continue p rinting .
2 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 3 Reload paper into the mul tipurpo se feeder. Note: M ake sure the p aper guid e ligh tly rest s again st the edge of the pa per.
1 2 Firmly gr asp the ja mmed pape r on eac h side, and then gent ly pull it out. Note: M ake sure all paper fragments ar e removed. 3 Ins ert the tra y.
[x]-page jam, remove all pages from the outpu t bin. Leave paper in bin. [45y.xx] Paper jam in the finisher bin 1 Empty th e standard bin. 2 Move the pa per guides to the si des. 3 Remove a ll jammed pa ges from inside the a ccess area s. Note: M ake sure all paper fragments ar e removed.
4 If necessary, tou ch Done fro m the pr inter co ntrol p anel to cle ar the m essage and conti nue print ing. Paper jam in the finisher rear door 1 Open the fin isher rear door. 2 Firmly gr asp the ja mmed pape r on eac h side, and then gent ly pull it out.
3 Open the finishe r narrow do or, and then remo ve any paper fragmen ts insid e the narr ow door. 4 Clos e the nar row door . Clearing jams 249.
5 Close the finisher rear door. 6 If necessary, tou ch Done fro m the pr inter co ntrol p anel to cle ar the m essage and conti nue print ing. Staple jam in the finisher 1 Open the stapl e access door. 2 Pull out the st aple cartridge from the finish er.
3 Lift the staple guard, and then remo ve any jammed or loose staples. 4 Press do wn the staple gua rd until it cl ic ks int o pla ce. 5 Insert staple ca rtridg e back into the fini sher unt il it clicks into pla ce.
6 Clos e the st aple ac cess do or. 7 If necessary, tou ch Done fro m the pr inter co ntrol p anel to cle ar the m essage and conti nue print ing. Clearing jams 252.
Troubleshooting • “Under standin g the pr inter m essages” on page 2 53 • “Sol ving printe r problem s” on pag e 268 • “Sol ving print p roblems” on page 2 74 • “Sol ving copy p .
Cartridge nearly low [88.xy] If nece ssary, touc h Continu e on the p rinter c ontrol pa nel to cle ar the m essage and conti nue print ing. Cartridge very low, [x] estimated pages remain [88.xy] You ma y need t o replace the ton er cart ridge very soon.
Che ck t ray [x ] con ne ctio n Try on e or m ore of t he follo wing: • Turn off th e printer , and then turn it back on. If the er ror o ccurs a sec ond tim e, then : 1 Turn of f the pr inter. 2 Unplug the power cord from the electrical outlet. 3 Remov e the ind icated tray.
Compl ex page, some d ata may not ha ve prin ted [39 ] Try on e or m ore of t he follo wing: • From the print er cont rol pan el, touc h Conti nue to ignore the mess age and continue printing. • Cancel current pr int job. • Install additio nal print er memo ry.
Error reading USB driv e. Remove USB. An unsuppo rted US B device i s inserted . Remove t he USB device , and then insert a supporte d one. Error readi ng USB hub. Remov e hub. An unsuppo rted U SB hub has been ins erted. Remove th e USB hu b, and then install a supporte d one.
Imaging unit nearly low [84.xy] If nece ssary, touc h Continu e on the p rinter c ontrol pa nel to clear the m essage and conti nue print ing. Imaging unit very low, [x] es timated pages remain [84.xy] You may nee d to re place the imaging unit v ery soon.
Insuffici ent memory, s ome He ld Jo bs wer e dele ted [3 7] From the printer contro l panel, touch Continue t o clear the message. Insufficie nt memory, some held jobs will not be restore d [37] Try on e or m ore of t he follo wing: • From the print er cont rol pan el, touc h Conti nue to clear the message.
Load [paper source] with [paper type] [pape r size] [paper orientatio n] Try on e or m ore of t he follo wing: • Load the specified tray or feeder with the correct size and type of p aper. • To use the tray or feeder with the corr ect size and type of p aper, touch Fi nished load ing paper on the prin ter con trol pane l.
• From the print er cont rol pan el, touc h Autom atically se lect pa per to use th e paper loaded in the tray. • Cancel the print jo b. Mainte nance kit lo w [80.xy ] You may nee d to order a mainten ance kit. F or more in formati on, visit t he Lexmark s upport W eb site a t http: //suppo rt.
• Update the network f irmwar e in the p rinte r or prin t ser ver. Fo r more informat ion, vi sit th e Lexmar k suppor t Web site at htt p:/ /sup port. lexma rk.co m . No analog phone li ne connected to modem , fax is disable d. Connect t he printer to an analo g phone l ine.
Parallel port [x] disabl ed [56] Try on e or m ore of t he follo wing: • From the print er cont rol pan el, touc h Conti nue to clear the message. • Enable t he parallel port.
Replace mainten ance kit, 0 esti mated pages remai n [80.xy] The pri nter i s schedule d for m ainten ance. For mor e informa tion, visit t he Lexmar k suppor t Web si te at http: //suppo rt.lexma rk.com or contact your service represen tative, and then report the mess age.
Replace uns upported im aging unit [32 .xy] Remove the imagi ng uni t, and then install a support ed one to clea r the mess age and continu e printin g. For m ore informa tion, see the inst ruction sheet tha t came wit h the s upply or see the “Rep lacing suppl ies” se ction of the User’s Guide .
SMTP server not s et up. Contact sys tem administrato r. From the printer contro l panel, touch Continue t o clear the message. Note: If the messag e appears again, then co ntact your system suppo rt person . Some h eld jo bs were not re stored From the printer contro l panel, touch Continue to delete t he indic ated jo b.
Too many trays attached [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to a properly gro unded electrical outlet.
Solving printer problems • “Basic print er problems” on page 268 • “Option problems” on pag e 270 • “Paper feed problems” on page 273 Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on.
Action Yes No Step 7 Check if the printer is plu gged into any surge protecto rs, uninterruptible power supplies, o r extension cords. Is the printer plugged in to any surg e protectors, uninter ruptible power supplies, or extension cords? Connect the printer power cord direct ly to a properly ground ed electrical outl et.
Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer co ntrol panel. Does Ready appear on the printer displ ay? The p rob lem is s olve d. Go to st ep 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Action Yes No Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option in the pri nter driver to make it avai lable for print job s. For more informa tion, see “Updating availabl e options in the printer driver” on page 49.
Cannot detect memory card Action Yes No Make sure the mem ory card is insta lled. a Install the memory card. For mor e information, see “Installing a memory card” on page 30. Note: Check if the memory car d is securely connected to the printer controller boar d.
Action Yes No Step 2 Check the cable and the US B or parallel interfa ce card connecti on. Use the correct cabl e, and then make sure it is securely connec ted to the USB or parallel i nterface ca rd. Does the USB or parallel interf ace card opera te correctly? The pr oble m is so lve d.
Paper jam m essage rema ins after ja m is cle ared Action Yes No Check the entire paper path for jammed paper. a Remove any ja mmed paper. b From the prin ter control panel, touch C ontinue to clear the mess age. Does the paper jam message remain? Contact customer support .
Error mes sage about reading t he flash drive appear s Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The fla sh drive will not work i f it is inserted int o the rear USB port. Is the flash drive inserted into the fr ont USB port? Go to step 2.
Action Yes No Step 2 a Check if the pri nter is plugged i n and turned on, and if Re ady appears on the printer display. b Resend the print job. Do the jobs print? The p rob lem is s olve d. Go to st ep 3. Step 3 If an error messa ge appears on the pr inter display, then cl ear the message.
Confidential and other held jobs do not print Note: Confidentia l, Veri fy, Reser ve, and R epeat prin t jobs m ay be deleted if the pr inter r equires e xtra me mory to process ad ditional held jobs. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job is listed.
Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: > Settings > Gen eral Sett ings b Selec t Eco ‑ Mode or Quiet Mode , and then select Off .
Job prints from the wr ong tray or on the wrong paper Action Yes No Step 1 a Check if you are print ing on paper that is supported by the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is s olve d.
Tray linking does not work Notes: • The trays can detec t paper l ength. • The multipurpose feeder does not automat ically detect the paper size. You must s et the size from the Paper Size/Type m enu. Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type.
Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in th e job. Did the job print and col late correctly? The pr oble m is so lve d. Con tact custome r support .
Action Yes No Step 2 a Use a font that is supported by the pr inter or install the font that you want to use on your co mputer. For more information, con tact your system support person. b Resend the print job. Do prints still contain characters that have jagged or un even edges? Contact customer support .
Action Yes No Step 3 Replace the imaging unit , and then resend the print job. Is the printer still printi ng blank pages? Contact customer support . The pr ob lem is s olve d.
Action Yes No Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty problems.
Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2.
Action Yes No Step 2 Adjust the toner darkness to a lighter setting . a From the Qual ity Menu, select a lower value to reduce toner density. • 4 is the factory def ault setting. • If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness for all print jobs.
Action Yes No Step 2 From the printer cont rol panel, set the paper size in the Pap er menu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Go to step 3. Do one or more of the following : • Specify the paper size from the tray settings to match the paper loaded in the tray.
Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidity. Store p aper in its original wrap per until you use it. b Resend the print job. Is the paper still curled? Contact customer support . The pr ob lem is s olve d.
Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidity. Store p aper in its original wrap per until you use it. b Resend the print job. Do print irr egularitie s still appear? Go t o st ep 6. The p rob lem is s olve d.
Print is too dark Action Yes No Step 1 a From the Quality menu o n the printer con trol panel, r educe the toner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o st ep 2. The p rob lem is s olve d.
Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidity. Store p aper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o st ep 6. The p rob lem is s olve d.
Action Yes No Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textur ed or rough paper? From the printer control panel, cha nge the texture settings in the Paper Text ure menu to match the paper you are printing on.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correct positi ons for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o st ep 2. The p rob lem is s olve d. Step 2 a Check if you are print ing on a paper that is supported by the tray.
Transparency print quality is poor Action Yes No Step 1 From the printer cont rol panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go t o st ep 2. Set th e p ape r ty pe to Transparen cy.
Action Yes No Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty problems.
Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidity. Store p aper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on prints? Go t o st ep 4. The p rob lem is s olve d.
Action Yes No Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 2 Replace the imaging unit , and then resend the print job. Does fo g or shad ing ap pear on prints? Contact customer support at http://support.
• “Sca nner un it do es no t clos e” on page 3 00 • “Poor c opy qu alit y” on pag e 301 • “Par tial docum ent or phot o copies” on page 302 Copier do es not respond Action Yes No Step 1 Check if an error or status message appears on the display.
Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the erro r or status message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory? Go to step 3.
Action Yes No Step 8 Check for patterns on print. a From the Copy screen, navi gate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting b On the Copy screen, make sure no scaling is being selected. Do patterns appear on prints? Go t o st ep 9.
Action Yes No Step 2 Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the prin ter control panel, check th e Paper Size se tting . Does the paper size setting match the size of the paper loaded in the tray.
Caller ID is n ot show n Action Yes No Contact your telephone comp any to check if your telep hone line is subscribed to the caller ID se rvice. Notes: • If your region supports multiple caller ID pattern s, then you may have to change the default setting.
Action Yes No Step 5 a Check the telephone wall jack. 1 Plug the telephon e cable into t he wall jack. 2 Listen for a dial tone . 3 If you do not hear a dial tone, then plug a different teleph one cable into the wall jac k. 4 If you still do not hear a dial tone, t hen plug the tel ephone cable into a different wall jack.
Action Yes No Step 8 Temporarily di sconnect other equip m ent (such as answering ma chines, computers with modems, or telephone line splitters) bet ween the printer and the telephone line, and then try sending or r eceiving a fax. Can you send or receive a fax? The p rob lem is s olve d.
Action Yes No Step 2 Check the ring count delay settings. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.
Action Yes No Step 3 Set up t he shortcut number properly. • Check if the shortcut number has been set for the telephone number that you want to dial. • Dial the telephone number manually. Can you send faxes? The pr oble m is so lve d. Con tact custome r support .
Action Yes No Step 3 Replace the toner cartridg e. When Cartri dge low [88 .xy] appears, replace the cartri dge, and then resend the fax. Is the fax print quality satisfa ctory? The pr oble m is so lve d.
Action Yes No Step 5 Check if the printer is plu gged into any surge protecto rs, uninterruptible power supplies, o r extension cords. Is the printer plugged in to any surg e protectors, uninter ruptible power supplies, or extension cords? Connect the printer power cord direct ly to a properly ground ed electrical outl et.
Action Yes No Step 5 From the Flash Drive menu, reduce the scan resolut ion settings, and then resend the scan job. Does the job scan ? The p rob lem is s olve d. Go to st ep 6. Step 6 Check the scan settings. From the Scan screen, make sure the C ontent Type and Content Source settings are correct for the doc ument being scanned.
Poor scanne d image quali ty Action Yes No Step 1 Check if an error message appears on the display. Is there an error message o n the printer display? Clear the erro r message. Go to step 2. Step 2 Check the quality of the ori ginal document. Is the quality of the original document satisfactory? Go to step 3.
Partial document or ph oto scans Action Yes No Check the placement of the document or photo. Make sure the document or ph oto is loaded facedown on the scanner glass in the upper left cor ner. Is the document or photo loa ded correctly? Contact customer support .
Solving home screen applications problems An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr inter home screen.
Action Yes No Step 3 Check if the network conn ection is working. Is the network connection working ? Go to step 4. Contact your system support person. Step 4 Make sure the cable connection s to th e printer and print server are secure. For more information, see the setup docum entation that came with the printer.
Notices Prod uct i nfor mat ion Produc t name: Lexmark MX610d e, MX611de, a nd MX611dhe Machin e type: 7016 Mode l(s): 630, 670, 675 Edition notice May 2013 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexmar k with diam ond design , and Ma rkVision ar e trademarks of Lexmark Int ernational, Inc., regist ered in the United St ates and/or other countries. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. and other countries.
Note: Some modes may not ap ply to your p roduct. 1-meter average sound pressure, dBA Printing 5 5 dBA Scanning 45 dBA Copying 56 dBA Read y N/A d BA Values are subject t o change. See www .lexmark .com for curren t values. Temperature information Ambient operating temperature 15.
Static sensitivity notice This s ymbol i dentifi es stat ic-sens itive parts. Do not touch in the area s near these symbols without firs t touchin g the metal frame o f the pr inter.
DANGER - Invisible l aser radiation wh en cartridges are r emoved and interlock defeated. Avoid e xposure to laser b eam. PERIGO - Radi ação a laser invisível se rá liberada se os cartuch os forem removidos e o lacre rompido. Evite a exposição aos feix es de laser.
Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lo wering power co nsumpti on duri ng exte nded per iods of inact ivity. Th e Sleep M ode is aut omatic ally eng aged af ter this product is not used for a sp ecified period of time, called the Sleep Mode Timeout .
Licensing noti ces All li cens ing noti ces ass ociat ed with th is prod uct can be viewed from the ro ot directo ry of the in stall ation so ftware CD.
The Ring er Equi valence Num ber (REN) is used to dete rmine t he numb er of de vices th at may be connecte d to a t elephon e line. Ex cessive RENs on a tel ephone li ne may resu lt in the devi ces not ringing i n response to an incom ing call . In most but not all areas, the sum of RENs should not excee d five (5.
recomm ended that the customer ins tall an appro priate AC su rge arrestor in the AC ou tl et to whic h this device is connec ted. An a ppropri ate AC surge ar restor is defin ed as o ne tha t is suit.
Japanese telecom notice The ins talled optio nal modem is in comp liance wi th Japanese Telecom municati on Law and has been Cert ified by J ATE, with Certi fication Number A11-0160001.
Complian ce is indicated by the CE marking. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
To prevent radio in terference to th e licensed service, this device is intend ed to be operated indoo rs and away from windows t o provide m aximum shieldi ng. Equip ment (or its transmit antenna ) that is installed ou tdoors is subject to licensing .
Complian ce is indicated by the CE marking. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
Español Por medio de la presente, Lexmark International , Inc. dec lara que e ste produ c to cumple con los requ isitos esenciales y cuales quiera ot ras disposicio nes aplica bles o exig ibles de la D irectiva 1999/5 /CE. Eesti Käe solevaga kinnit ab Lexmark International, Inc.
The use of th is product or ser vice is subject to th e reason able, non-di scrimin atory t erms in the Intelle ctual Pro perty Rights (IPR) Di sclosur e of Ce rticom Co rp. at th e IETF fo r TL S Suite B Profile for Tr anspor t Laye r Securi ty (T LS) im plement ed in th e product or serv ice.
Limited warranty service The warrant y period s tarts on t he date o f origina l purchase as show n on the pur chase re ceipt and ends 12 months la ter provided that t he warranty period for any s upp.
MERCHAN TABILITY , FITNE SS FOR A PARTIC ULAR PURP OSE, AN D SATISFA CTORY Q UALITY. ANY WARR ANTIES THAT MAY NOT BE D ISCLAIMED UNDE R APPLICABLE L AW ARE LIMITED IN DU RATION T O THE WARRANTY PERI OD. NO WARRANTI ES, EX PRESS OR IMPLIED, W ILL APP LY AFTER T HIS PER IOD.
Index Numerics 250 ‑ sheet tray installi ng 44 550 ‑ sheet tray installi ng 44 Symbol s [x]-page jam, remove all p ages from the ou tput bin . Leave pape r in bin. [45y.xx] 247 [x] ‑ page jam, clear manual feeder. [25y.xx] 244 [x] ‑ page ja m, clear s tandard bin .
suppl y notificati ons, mainte nance kit 233 suppl y notificatio ns, toner cartridge 233 configur ing e ‑ mail settings 100 configur ing por t setting s 55 configurin g supply notific ations 233 con.
E Eco ‑ Mode setti ng 211 Edit Secu rity Setups menu 158 Embedd ed Web Se rver accessi ng 13, 21 admini strato r settin gs 232 checking t he status o f parts 22 2 checking the status of suppl ies 22.
Fax St ation Num ber no t set u p. Cont act syst em admi nistra tor. 257 fax tro uble sho otin g ca ller I D is no t sho wn 304 can re ceiv e but not sen d faxes 307 can s end bu t no t recei ve faxes.
Inter nal Solu tions Por t changing port se ttings 55 installi ng 33 troubl eshooting 272 IP address of compu ter finding 20 IP address, printer finding 21 IPv6 menu 153 J jams accessi ng 236 avoidi n.
Network Repo rts menu 1 51 netwo rk s etting s Embedded Web Serv er 232 networ k setup page printin g 58 Networking Guide where to find 232 No analog phone line connected t o modem, fax is dis abled. 262 noise emi ssion levels 317 Non ‑ Lexmark [supply typ e], see User’s Guide [33.
toner f og or bac kgro und shading 298 toner rubs off 299 toner s pecks appear on prints 2 98 transpa rency print q uality is poor 294 uneven print d ensity 29 9 whit e streaks 297 print t rouble shoo.
Lo ad [p ap er so u rce ] wit h [ pap er type] [paper size] [paper orient ation ] 260 Load Manual Feeder with [custom string] [p aper orie ntation] 2 60 Load Manual Feeder with [custom type name] [p a.
Reinstall missing or unresponsi ve imaging un it [31.xy] 264 Remote Operator Panel setti ng up 26 Remove defective d isk [61] 263 Remov e paper from st andard output bin 263 remov ing printe r hard di.
sending fax using t he address book 123 Seri al port [x] di sabled [ 56] 265 seri al pri nting setti ng up 56 Set Da te/Time menu 162 settin g TCP/IP addres s 152 settin g Hibe rnate Tim eout 213 sett.
trouble shooting, di splay printer d isplay is bl ank 270 troubl eshooting, fax ca ller I D is no t sho wn 304 can re ceiv e but not sen d faxes 307 can s end bu t no t recei ve faxes 306 cannot send .
X XPS me nu 204 Index 344.
An important point after buying a device Lexmark MX611DE (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark MX611DE yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark MX611DE - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark MX611DE you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark MX611DE will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark MX611DE, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark MX611DE.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark MX611DE. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark MX611DE along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
