Instruction/ maintenance manual of the product MX511DE Lexmark
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MX410 and MX510 Series User's Guide October 20 12 www.lexmark .com Machine type(s): 7015 Model(s): 470, 630, 670 , 675, 679.
Conten ts Safe ty informa tion. ......... ........ ........ ........ ........ ........ ........ ......... .......... ......... .7 Learn ing ab out th e printe r......... ........... ............ ........... ............ ........... .........9 Findi ng info rmation ab out th e print er.
Networ king ....... ....... ....... ....... ....... ..... ....... ....... ........ ....... ....... ....... ....... ....... ....... ....... ...... ...... ....... ....... .....48 Veri fying prin ter setup ......... .......... .......... ......... ......
Faxing ........ ........... ........... ........... ............ ........... ............ ........... ............ ...103 Settin g up the printe r to fax ....... ........ ........ ........ ....... ........ ........ ........ ........ ....... ........ .
Mainta ining the prin ter...... ....... ........ ........ ........ ........ ........ ........ .......... .....21 3 Cleani ng the p rinter p arts..... .......... .......... ........... ......... .......... ........... .......... .......... .......... .
Embedd ed Web S erver do es not open...... ......... ............. ............ ............. .............. ............. ............. . ...300 Contacting customer support................................. ............................................
Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. CAUTION —SHOCK HAZA RD: Do no t use t he fax feature during a light ning sto rm.
CAUTION —SHOCK HAZA RD: If you ar e access ing the c ontroller board or installin g optio nal hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electrica l outlet be fore conti nuing.
Learni ng about th e printer Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in struct ions: • Connecting the printer • Installin g the print er software Setup documentation—The setu p documentation came with the printer and is al so available at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentatio n • Driver d ownloads • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.
4 3 2 1 5 1 Right s ide 30 cm (1 2 in.) 2 Front 51 cm (20 in .) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 75 cm (29 in .) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y.
1 2 3 4 9 10 6 5 8 7 1 Printer control panel 2 Automatic document f eeder (ADF) 3 ADF tr ay 4 ADF bi n 5 Front door release button 6 Standard 2 50 ‑ sheet tray 7 Optio nal 250 ‑ or 550 ‑ sheet t.
Using the ADF and scan ner glass Automatic d ocument f eeder (ADF) Scanner glass Use the ADF fo r mult iple ‑ page documents incl uding two-sided (duplex) pages. Use the scanner glass for single ‑ page documents, book pages, small items (such as postcards or photos), transparenci es, photo paper, or thin media (such as magazine clippin gs).
Understandin g the printer control panel Using the printer control panel 1 7 8 2 3 4 5 6 9 Use the To 1 Display • Vi ew the printer status a nd messages. • Set up and operate th e printer. 2 Home button Go to the home screen. 3 Tips Open a c ontex t-se ns itiv e He lp di alog .
Indicator light color and its corresponding printer status Indicator light Printer st atus Off The print er is o ff or in Hibernate mo de. Blinking green The printer is warming up, proc essing data, or pri nting. Solid gree n The print er is o n, but idl e.
Touch To 4 FTP Access the File Transf er Protocol ( FTP) menus and scan document s directly to an FTP ser ver. 5 Menu icon Access printer menus. Note : The menus are a vailable only when the printer i s in ready state. 6 Status message bar • Show the current pri nter status such as Ready or Busy .
Touch the To 1 Radio button Selec t or clear an item. 2 Up arrow Scroll up. 3 Down arrow Scroll down. 4 Acce pt bu tto n Save a se ttin g. 5 Cancel button • Cancel an action o r a selection. • Return to the previous screen. Other touch-s creen buttons Touch To Return to the home screen.
Setting up and usin g the home screen applications Notes: • Your home screen may vary , dependin g on your hom e scree n cust omizat ion sett ings, administ rativ e setup, and active e mbedded appl ications . Some applicat ions are suppo rted only in select printer mo dels.
3 Click Adva nce d > TCP/IP . 4 Look for IPv4 Address . Finding the IP address of the printer Note: Make su re your pri nter is conn ected to a netw ork or to a prin t ser ver. You can f ind the pr inter IP addres s: • From the top l eft c orner of the pri nter home s creen .
Understanding th e different ap plication s Use To Card Co py Scan and print both si des of a card on a single pa ge. For more informati on, see “Setting up Card Copy” on page 21. Fax Scan a document, and then send it to a f ax number. For more inform ation, see “Faxing” on pag e 103.
Use To Streamline work processes by letting you qui ckly fin d and print frequently used onlin e forms directly from the printer home screen. Note: The printer must have permission to access the network folder, FTP site, o r Web site where the bookmark is stored.
3 Change t he defa ult scann ing option s, if ne cessary. • Default tray —Select the default tray t o be used for printing scan images. • Defaul t numb er of copies —Spec ify the number of copi es that sho uld automatically print when the ap plication is used.
1 Open a Web browser, and then type the printer IP add ress in the address field. Note: View the printer IP address on the pr inter home screen. The printer IP address appears as four se ts of numbers s eparat ed by perio ds, such as 123.123.123.12 3.
To use the a pplicat ion, to uch Scan to Network on the printer home screen, and then follow the instru ctions on the printer disp lay. Settin g up Remote Operator Panel This applic ation shows the pr.
3 To export or impo rt a configu ration for multip le applicat ions, do t he foll owing: a Click Settings > Import/ Expo rt . b Do either of the following: • To export a configuration file, click Export Embedde d So lutio ns Set tings File , and then foll ow the i nstruct ions on the computer s creen to save the configuration file.
Additional printer setup Installing internal options CAUTION —SHOCK HAZA RD: If you ar e access ing the c ontroller board or installin g optio nal hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electrica l outlet be fore conti nuing.
Accessing the co ntroller board CAUTION —SHOCK HAZA RD: If you ar e access ing the c ontroller board or installin g optio nal hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from th e electrica l outlet be fore conti nuing.
2 1 3 4 1 Mem ory car d connect or 2 Option card connec tor 3 Printer hard disk connect or 4 Lexmark I nternal S olutions Po rt co nnector 4 Close the shield, and then the access do or.
3 Alig n the no tch ( 1) on the me mory car d with the ridge (2) on the con nector. 1 2 4 Push the memo ry card straight into the connecto r, and th en push the card towa rd the contro ller board wal l until it cl icks into place. 5 Close th e contro ller board shield, and th en the controller board access door.
Installing an op tional card CAUTION —SHOCK HAZA RD: If you ar e access ing the c ontroller board or installin g optio nal hardwa re or memo ry device s so metim e after sett ing up th e print er, th en tur n the p rinter off, and unplu g the p ower c ord from the electric al outlet b efore cont inuing.
4 Push the c ard firmly in to place as shown in the ill ustrati on. Warning—Pote ntial Damage : Impr oper inst allati on of the c ard m ay ca use dam age to the card a nd the contr olle r board. Note: The entir e lengt h of th e conne ctor on th e card must to uch an d be fl ushed a gainst t he con trolle r boar d.
Installing an Inte rnal Solutions Port The con trol ler bo ard supp orts o ne optional Lexm ark In ternal Soluti ons P ort (I SP) . Note: This task requires a flat ‑ head screwdri ver.
2 Ligh tly press the stop on the lef t side of the cont roller board acc ess door , and the n slide the access door to r emove . 3 1 2 3 Unpack the ISP kit.
4 Place the plastic bracket inside the ISP exterior cover until it clicks into p lace . 5 Sli de and pu sh th e ISP s oluti on into the p lasti c bracke t.
7 Tigh ten the two screws on t he end of the ISP so lutio n. 8 Atta ch th e white pl ug of the IS P solut ion i nterf ace cable in to th e white recept acle o n the ISP.
9 Slightly close the ISP exterior cover up to 65 degrees , and then slide the cover to attach. 1 2 3 4 10 Run t he ISP cable th roug h the c ontr oller board shield.
11 Open th e controlle r board shi eld using the green handl e. 2 1 12 Attach the blu e plug o f the ISP solu tion interfa ce cabl e into the blue r eceptac le on t he cont roller board. Note: If you hav e insta lled a pr inter ha rd di sk, then you nee d to re move i t.
13 Close th e contro ller board shield. 14 Close the ISP exterior cover. Note: When the printer software a nd any har dware option s are ins talled, it may be necessary t o manually ad d the option s in t he printe r driver to make t hem avail able for prin t jobs.
a Using a flat ‑ head s crewdriver, lo osen the screws. b Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
c Align the scre ws on the p rinter hard dis k to the s lots on th e control ler board bracke t, and the n slide th e printer hard dis k onto t he brac kets. d Tighte n the two screws. 4 Clos e the contro ller b oard sh ield, and the n clos e the contro ller b oard acc ess do or.
Removing a printer ha rd disk Warn ing —Pot ent ial D amag e: Co ntroll er boar d electron ic compo nents ar e easily damaged by static electricity. Touch a m etal su rfac e on th e printe r befo re touch ing a ny contro ller b oard e lectr onic c omponent s or co nnecto rs.
Installing hardware options Order of ins tallation CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely.
2 1 2 Unpack the tray, a nd then remo ve all p acking mater ial. 3 Pul l out the tr ay from the base. 4 Remove any p acking ma terial from inside th e tray. 5 Insert th e tray in to the ba se. 6 Pla ce the tr ay ne ar th e printe r. 7 Align th e prin ter with the tr ay, and the n slowly l ower the printer into pla ce.
8 Connect the po wer cord t o the printer , then to a prop erly grounded electrical o utlet, and then t urn on the pr inter. 1 2 Notes: • When th e printe r sof tware and any har dware o ptions are in stalle d, you may ne ed to man ually a dd the options in the p rint er driv er to make the m ava ilabl e for print jobs.
Attaching cables CAUTION—PO TENTIAL IN JURY: D o not use th e fax fe ature du ring a light ning storm . Do no t set up thi s produc t or make an y elect rical or cabli ng conne ctions , such as the fa x featur e, power cord, o r teleph one, during a lightnin g storm.
Use the To 8 Security slot Attach a l ock that will sec ure the prin ter in place. Setting up the printer software Installing the printer software Notes: • If you in stalle d the prin ter s oftware on the co mputer b efore but ne ed to rein stall the so ftware, then uni nstal l the curren t software first.
For Windows users 1 Open the printers folder. In Wind ows 8 From th e Search ch arm, ty pe run , and then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or earlie r a Click or click Start , and then c lick Run . b In the Sta rt Search or Run dialo g, type control printer s .
Networking Notes: • Purchase a M arkNet N8350 wireless network adapter for MX510de, MX511de, and MX511 dhe prin ter models or MarkNet N8352 wireless network adapt er for MX410de printer model first before setti ng up the printer o n a wireles s netwo rk.
In Wind ows 7 or earlie r a Click or click Start , and then c lick Run . b In the Sta rt Search or Run dialo g, type D:setup.exe . c Pres s Enter , or click OK . Note: D is the letter of yo ur CD or DVD dr ive. 3 Click Instal l , and then follow th e instructions on th e computer screen.
– This feature is supported only in Ma c OS X version 1 0.5. a From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax b Click + , and then navigate to: AppleTa lk > selec.
– To find the WP A/WPA2 pre shared k ey or passphr ase f or the wi rel ess net work, s ee the docume ntation that came with the access point, see the Embedded Web Server associated with the access point, or consult yo ur system s upport person.
Using the Perso nal Identification Number (PIN) met hod 1 From the pr inter co ntro l pan el, navi gate t o: > Netwo rk/P orts > Network [x ] > N etwor k [x] S etu p > Wire less > Wir eless C onne ctio n Se tup > Wi ‑ Fi P rote cted Setup > Sta rt PIN Method 2 Copy the eight ‑ d igit WPS P IN.
Changing port setti ngs after installing a new ne twork Internal Solutions Port When a new Lexm ark Inte rnal S oluti ons P ort (I SP) is insta lled in t he pri nter, the pri nter config uration s on compu ters that ac cess t he pr inter must b e updat ed since t he pr inter wi ll be assigne d a new IP addres s.
6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Clo se . For Macintosh users 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the pr inter IP addres s on the print er co ntrol p anel.
b Double ‑ click the so ftwar e installer package. Wait for th e installa tion dialog t o appear. If you are using the Softwar e and Do cumen tation CD and th e installat ion d ialog do es not app ear, th en do the following: In Windows 8 From the Searc h char m type run , and then na vigate to: Apps list > Ru n > type D:setup.
f Click OK , and then close all the dialogs. g Print a tes t page to ve rify printe r in stall ation. Verifying printer setup When all ha rdwar e and s oftware option s are installe d and the print er.
Loading paper and specialty media The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoid ing jams” on pa ge 227 and “S toring pap er” on page 74 .
2 Squeeze and then slide the widt h guide tab to the correct position fo r the size of the paper you are loading. 1 LT R LG L E X E C A 4 B 5 A 5 2 Loading pape r and specialt y media 58.
3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading. 1 2 Notes: • For some pap er sizes li ke letter, leg al, and A4, squeeze an d slid e the length guide tab backward to accommodate their length .
4 Flex the sheets ba ck and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surfa ce. 5 Load th e paper st ack.
Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched p aper with th e holes on the top edge to ward the front of the t ray. • Load le tterhead faced own, wi th the top edge of the sheet t oward the fron t of the tray.
Loading the multipurpose feeder Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper labels, a nd enve lopes. You can a lso use i t for sin gle ‑ page print jobs on lette rhea d.
b Pull the extender gently so th at the multipurpose feeder is fully extend ed and open. 2 Squeeze the tab on the left width gu ide, and then move the guide s for the paper you are loading. 3 Prepare the paper or specialty media for loading . • Flex sheets of paper b ack and forth to loosen them, and then fan th em.
• Flex the stack of envelopes back and forth to loo sen them, and then fan them. Straighten the edges on a level surf ace. 4 Load the pap er or special ty me dia.
Note: When lo ading A 6 ‑ size paper, make sure the m ultipurpose feeder extender res ts lightly against the edge of the pap er so that the last few sheets of paper remain in place. • Load let terhead faceup with the top edg e entering the printer first.
• Load envelopes with the flap on the left side facedown. Warn ing —Pot ent ial D amag e: Nev er use e nvelopes with stam ps, clas ps, sna ps, windows , coat ed lini ngs, or self ‑ sti ck adhesiv es. Thes e enve lopes ma y seve rely damage the printer .
Creat ing a cus tom name for a pa per type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such a s 123.
Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Paper M enu > Cus tom T ypes 2 Select a custo m paper t ype na me, and then sel ect a paper ty pe Note: P aper is the fact ory def ault pape r type f or all us er ‑ define d custom names.
Paper and specialty media guide Using specialty media Tips on us ing le tterhead • Use letterhead designed specifically for laser printers. • Print sample s on the lett erhead being c onsid ered f or use bef ore buying lar ge qua ntiti es.
– Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, o r laid fin ishes • Adjust the width guides to fit the width of the envelopes. Note: A combina tion of high humidit y (over 60%) a nd hig h printin g tem perature may wrinkl e or s eal envel opes.
• Do not use prepr inted car d stock manufactu red wi th chemica ls that may cont amina te the printe r. Prep rinti ng intro duce s semi ‑ liquid and vol atile comp onen ts i nto the printe r. • Use grain short card stock when possi ble. Paper guidelines Select ing the c orrect paper or sp ecialty m edia redu ces printin g problem s.
For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, gra in long pa per is recom mended. Fiber content Most h igh ‑ quality xerograph ic paper is made from 100% chemic ally treated p ulped wood. This c ontent provides the paper with a high degree of stability resu lting in fewer paper feeding pr oblems and better print quality.
• Surfac e roug hness (measur ed in S heffiel d unit s, imp acts pri nt cla rity and h ow well toner fu ses to the pap er) • Surface friction (determin es how easily sheets can be separat ed) • .
For more information a bout Lexmark, visi t www.lexma rk.com . Genera l sustai nabilit y-rel ated i nform ation ca n be fo und at the Envi ronm ental Sust ainab ili ty link.
Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode Legal 215. 9 x 355.6 mm (8.5 x 14 in .) Executive 184. 2 x 266.7 mm (7.25 x 10.5 i n.) X Oficio ( México ) 215.
Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode Other Envelope 85.7 x 165 mm t o 215. 9 x 355.6 mm (3.375 x 6.50 in . to 8.5 x 14 in.) XX XX X * Universal is supported in duplex mode only if the width is at least 210 mm (8.
Printing Printing forms and a docume nt Printing forms Use the Forms and Favor ites applica tion to quickl y and eas ily acces s frequen tly us ed form s or ot her i nformat ion th at is regul arly p rinted . Befo re you can us e this applica tion, first set i t up on t he prin ter.
Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such a s 123.
Notes: • A flash drive icon appears on the printer home scre en when a flash drive is inserted. • If you insert the flash dr ive when the printer requires attention, such as when a jam has occurred, then th e printer ignor es th e flas h drive.
Recommended flas h drives File t ype • Lexa r JumpDri ve Fir eFly (512 MB and 1GB) • SanDi sk Cruz er Mi cro (512 MB an d 1G B) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Imag es: • .dcx • .gif • .jpeg or .jpg • .
2 Touch . Printing confiden tial and o ther held job s Note: Confiden tial and Veri fy print jobs ar e automat ically d eleted from m emory a fter pr inting. Repeat and Res erve jobs are hel d in the pri nter until you delete them. For Windo ws users 1 With a d ocumen t ope n, click F ile > Print .
• If you are using a proxy se rver, then temporarily disable it t o load the Web page correctly. 2 Click Confi gurat ion > O ther S ettin gs tab > Security > Con fid enti al Pr in t Set up . 3 Modify th e settings : • Set a m aximu m num ber of PIN entr y at tempt s.
In Wind ows 8 From th e Search ch arm, ty pe run , and then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or earlie r a Click or click Start , and then c lick Run . b In the Sta rt Search or Run dialo g, type control printer s .
Copying Automatic d ocument f eeder (ADF) Scann er glass Use the ADF fo r mult iple ‑ page documents incl uding two-sided (duplex) pages. Use the scanner glass for single-pag e documents, book pages, small items (such as postcards or p hotos), transparencies, photo pa per, or thin media (such as mag azine clipping s).
• The ADF indica tor light co mes on when th e paper i s loade d properly. 2 Adjust the paper guide s. 3 From the home s cre en, n avig ate to : Copy > specify the copy sett ings > Copy It Copyin g usin g the scanne r glass 1 Place an orig inal do cument f acedo wn on the scanne r glas s in the upper le ft corne r.
3 Navigate to: Copy to > select the tray t hat cont ains tr ansparencies > Copy It If there are no tr ays that support tr ansparencies, then navigate to: Manu al Feeder > select the size of the transparen cies > Transparency 4 Load transparencies into the multipurpose feed er, and then touch Copy It .
Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly.
Copyin g on bo th side s of the pape r (dupl exing) 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s. Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray.
• The ADF indica tor light co mes on when th e paper i s loade d properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home s cre en, n avig ate to : Copy > Conte nt 4 Touch the bu tton that best r epre sen ts the cont ent ty pe o f the d ocume nt y ou are copying .
3 From the home s cre en, n avig ate to : Copy > ent er the number of copies > Co lla te > select the pre ferred or der of pa ges > > Copy It Placing separator sh eets bet ween co pies 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s.
3 From the home s cre en, n avig ate to : Copy > Paper S aver > selec t the output you want > > Copy It Note: If Paper Saver is se t to Off, then the Print Page Borders opti on is una vailable.
Cancelin g a copy job Cancel ing a copy job w hile the origin al docu ment is in the ADF When the ADF begins proc essing a docum ent, to uch Cance l Job on the pri nter co ntrol pa nel. Canceli ng a copy jo b while copying pages usi ng the sc anner glas s From th e home screen, tou ch Cancel Job .
Scale This op tion lets you scale t he docume nt from 25% to 400% of the origin al documen t size. You c an also set a utomati c scal ing. • When copying to a diffe rent paper size, s uch a s fro m .
Advanced Dupl ex This option lets you specify th e document or ientatio n, whethe r document s are one-s ided or two-sid ed, and how docume nts are bound. Save As Shortcut This op tion lets you save the c urrent setti ngs by ass igning a shortcu t name.
Paper Saver This o ption let s you p rint two or m ore pa ges of an o rigi nal doc ument on th e sa me pa ge. Pap er Saver is al so cal led N- up printing where N stands for the numb er of p ages.
E-mailing Automatic d ocument f eeder (ADF) Scanner glass Use the ADF fo r mult iple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such a s 123.123. 123.123. • If you are using a proxy se rver, then temporarily disable it t o load the Web page correctly.
Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly.
3 From the home s cre en, n avig ate to : E-mail > Rec ipien t(s) > > type the nam e of the reci pient > 4 Touch t he na me of th e rec ipie nt. To sea rch f or addit ional reci pients , touc h Ne w Search , and then type the name o f the next recipient.
• JPEG —Create and attach a separate file for each page of your original docume nt, viewab le by most Web browser s and graphic s programs . • XPS —Create a single XML Paper Speci fication ( XPS) file with multiple pag es, viewable usi ng an Internet Expl orer- hosted viewer and the .
Darkness This opt ion let s you adjus t how light or dark your sca nned do cument s are in r elati on to the orig inal do cument. Resolution This opti on lets yo u adjust the out put qual ity of your e-ma il. Increasing the image resolution increases the e-mail file size and the tim e neede d to s can your origina l docum ent .
Page Setup This option lets you chang e the follo wing sett ings: • Sides ( Duplex) —This specif ies if the or iginal docum ent is prin ted on o nly on e side or o n bo th sides of the p aper . This also identifies what needs to be scanned for inclusion in the e-mail.
Faxing Note: The fax functio n is avai lable onl y in select p rinter mo dels. Automatic d ocument f eeder (ADF) Scann er glass Use the ADF fo r mult iple ‑ page documents incl uding two-sided (duplex) pages.
Initial f ax setup Many coun tries and r egion s requ ire ou tgoi ng fax es to contai n the follo wing in form ation in a ma rgin at the to p or bottom of each tra nsmit ted pa ge, or on the f irst pa.
Choos ing a fax co nnecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack.
Setup 2: Printer is sharing the li ne with an answering machine Connect ed to the same tel ephone wa ll jack P H O N E L IN E To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack.
Connec ted to dif ferent wa ll jacks P H O N E L IN E To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter.
Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail servic e To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end of the telephone cable to an active analog wall jack.
Scenario 2: Digital Subscriber Line (DSL) A Digital Subsc riber Li ne sp lits your r egular teleph one lin e into tw o channe ls: vo ice and In ternet . Tele phone a nd fax signals travel throug h the v oice c hannel, a nd Inte rnet sig nals p ass thr ough th e other chann el.
Scenario 3: VoIP telephone service To conn ect: 1 Connec t one e nd of the telepho ne cabl e tha t came wit h the print er to t he po rt of the pr inter. 2 Connect the other end o f the cable to the port lab eled Phone Line 1 or Phone Port on the VoIP adapter.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connect the other end o f the cable to the port lab eled Phone Line 1 or Phone Port on the cabl e modem.
Setup 2: Printer is connected to a wall jac k; cable modem is installed elsewhere in the facility 1 Connec t one e nd of the telepho ne cabl e tha t came wit h your pr inter to the port o f the p rinte r. 2 Connec t th e other end of the t elephone cabl e to an active analog telep hone wal l jac k.
If the wall jack or equipment in your facility is not compat ible with t his ty pe of connec ti on, th en yo u nee d to use a telepho ne adap ter. An adapte r for yo ur count ry or r egion may not co me wit h your pr inter, and you ma y need to purchas e it separ ately .
Connecting the printer to a non ‑ RJ ‑ 11 wall jack LINE EXT 1 Connec t one e nd of the telepho ne cabl e tha t came wit h printe r to the port of th e print er. 2 Connect the other en d of the cable to th e RJ ‑ 11 adapter, and then connec t the adapter to the wall jack.
Connecting the pri nter to a wall jack in Germany The G erman wa ll jack has tw o kinds of port s. The N port s are for fax machines, m odems, and answering machines.
1 Connec t one end of t he tel ephone cabl e that c ame th e print er to the port of the printe r. 2 Connec t th e othe r end of the tele phone cable to the RJ ‑ 11 adapter, a nd then connec t the adapter to an N port. 3 If you want to co nnect a telepho ne and answeri ng mach ine to t he same wall jack, the n conne ct the devices as shown .
3 In t he Fax N ame f ield, type the name to be pri nted on al l outgoi ng f axes. 4 In the Fax Number field, enter t he printer fax number. 5 Click Submi t . Setting the da te and time You can se t the da te an d time so that they are p rinted on ever y fax you s end.
Notes: • Do not lo ad postc ards, ph otos, s mall it ems, tran spar encies, photo pa per, or thi n media (s uch as maga zine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor light co mes on when th e paper i s loade d properly.
Sending a fax using a sho rtcut num ber Fax shor tcuts ar e like the sp eed dial numbers on a teleph on e or a fax machine. A short cut number (1–999) can contain a sin gle rec ipien t or mult iple recipi ents . 1 Load an o rigina l docum ent fa ceup, sho rt ed ge firs t int o the AD F tray or f acedow n on the scanne r glas s.
3 From the home s cre en, n avig ate to : Fax > enter t he fax number > Op tio ns > Delayed Send Note: If Fax Mod e is set to Fa x Server , then t he Del ayed Send button does no t appea r. F axes waitin g for transmis sion ar e listed in t he fax queue.
3 Type a un ique name for t he shortcut , and then t ouch . 4 Verify that the shortcu t name and number are c orrect, and then t ouch OK . If the name or number is incorrect, th en touch Cancel , and then reen ter the information.
• If you are using a proxy se rver, then temporarily disable it t o load the Web page correctly. 2 Click Sett ing s > Reports . 3 Click Fax J ob Log or Fax Ca ll Log . Blocking junk faxes 1 Open a Web browser, and then type the printer IP add ress in the address field.
Holding and forwarding faxes Hold ing faxes This option lets you hold received faxes from printing unti l they are released. Held faxes can be relea sed manually or at a schedu led day o r ti me. 1 Open a Web browser, and then type the printer IP add ress in the address field.
Understanding the fax options Content This opt ion let s you speci fy th e conten t type and so urce o f the or igina l document . Select f rom the foll owing co ntent types : • Graphi cs — The orig inal documen t is mos tly busi ness ‑ type graphics, s uch a s pie charts , bar charts, and a nimations.
Custom Job This option lets you c ombine mu ltiple scan jobs into a si ngle job and appears only when a working printer ha rd disk i s install ed. Scan Previ ew Th i s o p t i on le t s y ou vi e w t h e f ir s t p a g e o f th e i m a g e be f o r e i t i s in cl u d e d i n t h e f a x.
Scanning Automatic d ocument f eeder (ADF) Scanner glass Use the ADF fo r mult iple ‑ page documents. Use the scanner glass for sing le pages, small items ( such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
Automatic d ocument f eeder (ADF) Scanner glass Use the ADF fo r mult iple ‑ page documents incl uding two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, small items (such as postcards or photo s), transparencies, photo paper, or thin media (such as maga zine clippi ngs).
Scanning to an FTP addre ss You can us e the printer to sen d scanne d docum ents to an F TP addres s in a n umber of ways. You can type th e FTP address, use a shortcut number, or use the ad dress book. You can also use the Multi Send, Scan to Networ k, or MySho rtc ut applic ation from the print er ho me scree n.
Scannin g to a computer or flash drive Automatic Do cument Feede r (ADF) Scanner glass Use the ADF fo r mult iple ‑ page documents. Use the scanner glass for sing le pages, small items ( such as postcards or photos), transp arencies, photo paper, or t hin media (such as magazin e clippings) .
Notes: • Do not l oad post cards, photo s, small items, t ranspare ncies, photo paper, or th in medi a (such a s magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly.
7 From the pr inter co ntro l pan el, touc h Scan to Compu ter and then select from the following options : • Scan —Scan and s ave the do cument direc tly to a select ed locatio n on t he compu ter. • Scan for Prin t —Scan an d auto mati cally pr int the docume nt.
Save As Shortcut This op tion lets you save t he current set tings as a s hortc ut by assig ning a sh ortcut na me. Note: Select ing this op tion autom atica lly assign s the next avai labl e shortcut num ber. Original Size This option l ets you set the pape r size of the do cume nts you are go ing to s can.
• Newspap er —The o rigi nal doc ument is fro m a new spap er. • Other —The origina l docume nt was pr inted using an altern ate or unknown printe r. • Photo/Film —The orig inal docum ent is a p hoto from film. • Press —The ori ginal docume nt was pr inted using a pr intin g press .
Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng C.
Paper menu Default Sourc e menu Use To Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to appear as a menu settin g.
Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelop e 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the si ze of the paper loaded in the multipurpose fe eder.
Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting.
Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose feeder . Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the automatic paper source.
Use To Labels Texture Smoo th Normal Rough Specify the relati ve texture of the labels loaded. Note: Normal is the factor y default setting. Bond Texture Smoo th Normal Rough Specify the relative texture of th e bond paper loaded. Note: Rough i s the factory default setting.
Paper Weig ht me nu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded . Note: Normal is the factory defa ult setting. Card S tock Weight Light Normal Heavy Specify the relative weight of the car d stock loaded.
Use To Colo red W eig ht Light Normal Heavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory defa ult setting. Light W eight Light Specify that the relative weight of the paper loaded is light. Heavy Weight Heavy Specify the relati ve weight of the paper loa ded is heavy.
Use To Light Lo ading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Light as the paper type. Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy as the paper type.
Custom Sc an Siz es menu Use To Cust om Scan S ize [x] Scan Size Name Widt h Height Orient ation Portrai t Landscape 2 scans per side Off On Specify a custom scan size name and page orientation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus.
Use To Feed Direction Short Edg e Long Edge Specify the feed direction if the paper can be loaded in either direction. Note s: • Short Edge is the factory de fault setting . • Long Edge appears onl y when the longest edge is shorter than the maximum width suppor ted in the tray.
Use To Fax Shortcuts Print a report c ontaining inf ormation about fax shortcuts. FTP Shortcuts Print a re port containing information about FTP shortcuts. Profil es List Print a list of profiles store d in the prin ter. Print Fonts Print a re port of all the fonts availa ble for the printer language cu rrently set in the printer.
Use To PS Smar tSwitch On Off Set the printer to automa tically switch to PS emulati on when a print job requires it, regard less of the default printer language.
Reports me nu To access the menu, na vigate to either of the following: • Networ k/Port s > Stan dard Ne twork > Standa rd Ne twork Se tup > Reports • Networ k/Port s > Network [x] >.
Use To Netmask View or chan ge the cu rrent TCP/IP n etmask . Gateway View or c hange the current TCP/IP gateway. Enable DHCP On Off Specify the DHCP address and parameter assign ment. Note: On is the factory default setting. Ena ble RA RP On Off Specify the RARP address assig nment setting.
IPv6 menu To access the menu, na vigate to either of the following: • Networ k/Port s > Stan dard Ne twork > Standa rd Ne twork Se tup > IPv6 • Networ k/Port s > Network [x] > Network [x ] Setup > IPv6 Note: This menu is av ailable o nly in netw ork pr inters o r printe rs tha t are att ached t o print se rver s.
Use To Network Mode BSS Type Infrastructure Ad h oc Specify the network mode. Notes: • Infra structure is the fa ctory defaul t settin g. This lets the pri nter access a network using an access point. • Ad hoc config ures a wireless co nnection directly between the printer and a comput er.
Standard US B menu Use To PCL SmartS witch On Off Set the printer to automa tically switch to P CL emulation when a prin t job received through a USB port requires it, regardless of the default print er language. Note s: • On is the factory default setting.
Use To Job Buffering Off On Auto Temporarily store print jobs in the pri nter hard disk before printing. Note s: • Off is th e factory def ault settin g. • On buffers jobs on the prin ter hard disk. • Auto buffers prin t jobs only if the printer is busy processing data from another input port.
Use To Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased security when connecting to the SMTP serv er. Note s: • Disabled is the fact ory default setting . • When the Negotiate setting is used, the SMTP serv er determines if SSL will be used.
Security menu Miscellane ous Securi ty Settings menu Use To Logi n Restri ctio ns Login Failures Failur e Time Frame Lockout Time Panel L ogin Timeout Remote Login Timeout Limit the number and time frames of failed lo gin a ttempts from the prin ter contro l panel before al l user s ar e l ocke d ou t.
Use To Repeat Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a time limit on how l ong the printer stores print jobs. Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a time limit on how l ong the printer stores print jobs needing verification.
Security Audit Log menu Use To Export Log Let an authorized user export the audit log. Notes: • To export the audit log from the printer control panel , a flash drive must be attached to the printer. • The audit log can be downloaded from the Embedded Web Server and saved on a computer.
Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display.
Use To Quiet Mode Off On Reduce the amount of nois e produced by the printer. Notes: • Off is the factory default setting. This supports the performance specific ations for your pri nter. • On configures the pri nter to produce as little noise as possible.
Use To Paper Si zes US Metric Specify the unit of measurement for paper si zes. Notes: • US is the factory default setting. • The initial setting is determin ed by your coun try or region selection in the initia l setup wizard. Scan to PC Port Range [port range] Specify a valid port r ange for printers behind a port blocking firewall.
Use To Displayed Information (continued) Black To ner PC Kit Customize the displayed inf ormation for Black Toner and PC Kit. Select fr om the follo wing options: When t o disp la y Do n ot di splay D.
Use To Home scr een custom izati on Change Langua ge Cop y Copy shortcuts Fax Fax shortc uts E ‑ mail E ‑ mail shortcuts FTP FTP s hortcut s Search hel d jobs Held jobs USB Driv e Pro files and So.
Use To Allow Background Removal On Off Specify whether image backgrou nd removal i s allowed in copy, fax, e ‑ mail, FTP, or scan ‑ to ‑ flas h ‑ drive jobs. Note: On is the fact ory default setting. The backgro und of the image will be removed.
Use To Timeou ts Slee p Mod e Dis able d 1–120 Set th e am ount of time in minut es th e prin ter w aits af ter a job is printed before it goes into a reduc ed power state. Notes: • 30 is the factory default setting. • Disabled appears only when Energy Conserve is set to O ff.
Use To Timeou ts Print Timeout Dis able d 1–255 Set the amount of time in seco nds the printer waits to receive an end ‑ of ‑ job message bef ore canceling the remainder of the print job.
Use To Print Reco very Jam Reco ver y On Off Auto Specify whether the printer reprin ts jammed pages. Notes: • Auto is the fa ctory defau lt setting. The printer reprints jammed pages unless the memory required to hold the pages is needed f or other printer tasks.
Copy Settin gs me nu Use To Content Type Text Graphics Text/Photo Photo Specify the content of the origi nal document. Note: Text/P hoto is the factory defau lt setting. Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original docu ment was produ ced.
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of t he original document.
Use To Header/Footer [Location] Off Date/ Time Page n umber Custo m te xt Print on All page s First p age only All but first page Cust om t ext Specify the h eader or footer i nformatio n and its locati on on the page .
Use To Mirror I mage Off On Create a mirror image of the original document. Note: Off is the factory d efault sett ing. Negative Image Off On Create a negative image o f the original document. Note: Off is the factory d efault sett ing. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a copy.
Use To Memory Use All rece ive Mostly rece ive Equal Mostly send All sen d Define the allocation of non-volati le memo ry between sending and receiving fax jobs. Notes: • Equal is the factory default setti ng. This splits the memory for sending and receiving fax job s into equal amounts.
Use To Fax Co ver Page Fax Cover Page Off by default On by default Never use Alwa ys u se Include to Field On Off Include from Field On Off From Include Message Field On Off Message Include Logo On Off Include Footer [x] On Off Footer [x] Configure the fax cover pag e.
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify the p aper size of t he original document.
Use To Dialing Pr efix Rul es Prefix Rul e [ x] Establish a d ialing prefix r ule. Automatic R edial 0–9 Specify the number of times the printer tries to send the fax to a specified number. Note: 5 is the factory default setting . Redial frequency 1–200 Specify the number of minutes between redials.
Use To Background Remova l ‑ 4 to 4 Adjust the amount of backgro und visible on a scanned image. Note: 0 is the factory default setting . Contra st 0–5 Best f or con tent Specify the contrast in the scan ned image. Note: “Best for content” is the factor y default setting.
Use To Rings to Answe r 1–25 Specify the number of rings befo re answering an incoming fax job. Note : 3 is the fac tory defaul t sett ing. Auto Reduction On Off Scale an incoming fa x job so that it fits the size of the paper loaded in the designated fax sourc e.
Use To Forward to Shortcut Enter the shortc ut number which mat ches the recipient type (Fax, E-mail, F TP, LDSS, or eS F). Note : You can enter up to 16 characters. Block No Name Fax Off On Enable blocking of incoming faxes sent from devices with no station ID or fax ID specif ied.
Speaker Settings menu items and their desc riptions Use To Speaker Mode Alwa ys Of f On until Connected Alwa ys On Specify the mode of the speaker. Note s: • On until Connected is the factor y default setting. A sound is issued until the fax connection is made.
Use To E ‑ mail Serve r Setup Max E ‑ mail size 0–65 535 KB Specify the maximu m e-mail size in kil obytes. Note: E-mails above the specified size ar e not sent. E ‑ mail Serve r Setup Size Error Message Send a message when a n e-mail is greater than the configured size limit.
Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots p er inch. Note: “150 d pi” is the factory default s etting. Darkness 1–9 Lighten or darken the outpu t. Note: 5 is the fa ctory defa ult setti ng.
Use To JPEG Quality Best f or con tent 5–90 Set the q uality of a JPEG photo i mage in re lation to file size and q uality of the ima ge. Notes: • “Best for content” is the factory default settin g. • 5 reduces the file size and quality of the image.
Use To Scan Prev iew On Off Specify whether or not a preview will appear on the display for scan jobs. Notes: • Off is the fac tory d efaul t setti ng. • This menu item appears only when a fo rmatted, wor king printer hard di sk is installed. Allo w Sa ve as Shor tcu t On Off Save e-mail addresses as shortcuts.
FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF ( .pdf) TIFF (.tif) JPEG (.j pg) XPS ( .xps ) Specify the format of the file for FTP sending. Note: PDF (.pdf) i s the factory default setting. PDF Vers ion 1.2–1. 6 A–1a Set the version level of th e PDF file for FTP sending.
Use To Orig inal Si ze Letter Legal Executive Folio Stat em ent Oficio ( Mexico) Universal Auto Si ze Sen se Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi nes s Card 3 x 5 in . 4 x 6 in . Specify th e paper size of the origina l documen t.
Use To Use Multi ‑ Page TIFF On Off Provide a cho ice betwee n single-p age TIFF fi les and multi ple ‑ page TIFF files. Fo r a mult iple -pag e sca n ‑ to ‑ FTP job, either one TIFF file is created containing all the pag es, or multiple TIFF fi les are created with one fi le for each page of the job.
Use To Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factory d efault set ting. Fix Sc an Sk ew Auto Off On Correct slight skew in the scanned image. Notes: • Off is the fac tory defaul t setti ng.
Use To Content Source Black/ Whit e Lase r Colo r Las er Inkjet Photo/Film Magazine Newspaper Press Other Specify how the orig inal document was produced . Note : Bla ck/White Laser is t he factory default setting. Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots per inch ( dpi).
Use To Sides (Duplex) Off Long edge Short edg e Specify the page orienta tion of text and grap hics. Note s: • Off is t he factor y default set ting. • “Long edge” assumes binding along the long edg e of the page (left edge for portrait and top edge for landscape) .
Use To Background Remova l ‑ 4 to 4 Adjust the amount of backg round visible on a copy. Note : 0 is the fac tory defaul t sett ing. Contra st 0–5 Best f or con tent Specify the contrast o f the scanned image. Note : “Best for content” is the factory default setting.
Sides (Duplex) 1 sid ed 2 sid ed Specify whether prints are on one side or on both sides of the page. Note: “1 sided” is the factory d efault setting. Duplex Binding Long Edge Short Edg e Define binding for duplex ed pages in relation to the page orientat ion of the printed docum ent.
Blank Pages Do Not Print Print Specify whether blank pages are in serted in a print job. Note: Do Not P rint is the factory defa ult setting. Print Settings Setup menu Use To Printer Language PCL Emulatio n PS Emulation Set the pr inter la nguage. Notes: • PCL Emulation is the factory default setting.
Use To Download Target RAM Flash Disk Set the sto rage loca tio n for dow nloa ds. Notes: • RAM is the fa ctory defau lt setting . Storing downl oads in the RAM is temporary. • Storing down loads in flash memory or on a printer hard disk places them in permanent sto rage.
Use To Duplex Binding Long Edge Short Edg e Define th e way two ‑ sided pages are bound and printed. Notes: • Long Edge is the facto ry default setting. This assumes binding alon g the long edge of the page (lef t edge for portrait and top edge fo r landscape).
Use To Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specify the order in which pages are pr inted on a single sheet when using Paper S aver. Notes: • Horizontal is the factor y default sett ing. • Positioning depends on the number of pages and whether they are in portrait or landscape orientati on.
Use To Enhance Fine Lines On Off Enable a prin t mode prefera ble for fi les such as architec tural drawings , maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory d efaul t setti ng. • You can set this option fr om the printer software.
Use To Disk Near Full Action None E ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Curr ent Log Post & Dele te Current Log Post & Delete Oldes.
Use To Forma t Flas h Yes No Format the flash memor y. Warni ng— Pote ntia l Da mage: Do not turn off the printer whil e the flash memory is being formatted. Notes: • Yes dele tes all data sto red in fla sh me mor y. • No cancels the format request.
Use To Annotations Do Not Print Print Print annotati ons in a PDF. Note : Do Not Print is the factory defaul t setting. PostScript menu Use To Print PS Error On Off Print a page containing the P ostScript error. Note : Of f is the fact ory default se tting.
Use To PCL Emulation Settings Point Si ze 1.00–1 008. 00 Change the point size for scalable ty pographic fon ts. Note s: • 12 is t he factory default setti ng. • Point size refers to th e height of the characters in the font. One point equals approx imate ly 0.
Use To Tray Renumber Assign MP F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with pr inter softwar e or progr ams that use different source ass ignments for trays and feeders.
HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva .
Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents.
Menu item Description E ‑ mail Guide Provides information about sendi ng e ‑ mails using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides informatio.
Saving money and the environment Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer our p ackaging to reduce materials, and provide coll ecti on and recy cling pr ogra ms.
Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such a s 123.
Use To On Reduce printer noise. Note s: • Print jobs are processed at a reduced speed . • Printer engine motors do not start until a docu ment is ready to print. There will be a short delay before the first page is pri nted. Off Use fac tory defau lt se tti ngs.
Using Hibernate Mode Hibernate is a n ultra ‑ low pow er operating mode. Wh en operatin g in Hibern ate mode, t he printer is essentially o ff, and all othe r syst ems and devic es are powe red down saf ely. Note: The Hibe rnate an d Slee p mode s can be schedul ed.
Using the printer c ontrol panel 1 From the home s cre en, n avig ate to : > Settings > General Se ttings > S creen Bri ghtn ess 2 In the Screen Brightness fiel d, enter the br ightness percentage you want for t he display.
To return Lexmark cartridges for reuse or recycling, foll ow the instru ctions that c ame with your printer or car tridge and use th e prepaid shipping label . You ca n also do the followi ng: 1 Go to www.lexma rk.com/recycle . 2 From the Ton er Cartridg es se ction, selec t your count ry o r regio n.
Securin g the printer Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat c an stor e devic e and ne twork s etting s, and user dat a. Types of memo ry Description Volatile mem ory Your printer uses standard Ra ndom Ac cess M emory (RAM) to temporarily buffer user data du ring simple print and cop y jobs.
Erasing non ‑ volati le me mory • Indi vidua l setti ngs, dev ice and ne twork settin gs, secur ity se ttings, and em bedded so luti ons —Erase informa tion and sett ings by selecting Wipe All Sett ings in the Config uration menu. • Fax da ta —Era se fax settin gs and da ta by s elect ing Wipe All Set tings in the Conf igurat ion m enu.
The printer w ill perform a power ‑ on reset, and th en return to no rmal operati ng mode. Configurin g printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is st olen. Note: Some p rinter m odels may not have a pr int er hard dis k inst alled .
The printer w ill perform a power ‑ on reset, and th en return to no rmal operati ng mode. Finding printer secu rity in forma tion In high-sec urity enviro nments , it may be necessa ry to take a dditio nal ste ps to ma ke sure t hat conf identi al data s tored in the pri nter cann ot be acce ssed by un authori zed persons.
Maintaining the printer Warn ing —Pot ent ial D amag e: F ailur e to m aintai n optim um pr inter perfor mance, or t o repla ce par ts and su pplie s, may c ause da mage to y our pr inte r. Cleaning the printer pa rts Cleaning th e printe r Note: You m ay nee d to perfor m th is tas k aft er e very few m onth s.
Cleaning th e scanner glas s Clean th e scanner gl ass if you encounte r pri nt qualit y problem s, such a s streaks on copie d or s canned images. 1 Slight ly damp en a so ft, lint -free c loth or paper to wel with water. 2 Open t he scann er cover. 3 Clean all the areas shown, and then let them d ry.
Checking the stat us of parts and s upplies Checki ng the status of parts and sup plies on the prin ter control panel From th e home screen, tou ch St atu s/Sup pli es > Vi ew Suppl ies . Checki ng the status of parts and sup plies from the Embedde d Web Serv er Note: Make sure the computer and the p rinter are connected to the same n etwork.
Ordering toner cartridges Notes: • Estimated cartridge yield is based on the ISO/IEC 19752 st andard. • Extremely low print coverage for extended per iod s of time may nega tive ly affect actual yield.
Ordering an imaging unit Extr emel y low p rint coverag e fo r e xtend ed pe riod s of ti me m ay ca use ima gin g unit p arts to fa il pr ior to exha ustio n of toner fro m toner cart ridge. For mor e informatio n on repl acing the imag ing unit, see the instructio n sheet that ca me with the sup ply.
• Salty a ir • Corros ive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Pre ss the butto n on the ri ght s ide o f the printe r, an d then o pen the f ront do or. 2 1 2 Pull the to ner ca rtridg e out using the han dle. 3 Unpack the to ner car tridg e, an d then re move al l packin g mat erials.
4 Sha ke the new cart ridg e to r edi stribut e t he ton er. 5 Insert th e toner ca rtridge into the prin ter by ali gning th e side rail s of the cart ridge with th e arrows on the side r ails insi de the pr inter . Warning—Pote ntial Damage : Do n ot expose the i magin g unit to dire ct lig ht for more th an 10 minute s.
Replacing the i maging un it 1 Pre ss the butto n on the ri ght s ide o f the printe r, an d then o pen the f ront do or. 2 1 2 Pull the to ner ca rtridg e out using the han dle. 3 Lift the green handle, and then pull the imaging unit out of the p rinter.
4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking ma terial s from the im aging un it. Warning—Pote ntial Damage : Do n ot expose the i magin g unit to dire ct lig ht for more th an 10 minute s. Extended exposur e to li ght may ca use pri nt qua lity proble ms.
7 Insert th e toner ca rtridge into the prin ter by ali gning th e side rail s of the cart ridge with th e arrows on the side r ails insi de the pr inter .
• Use the handholds l ocated on bo th sid es of the pr inter to li ft it . • Make s ure your fingers a re not under the pr inter when you set it down. • Before setting up the print er, make sure there is adequate clearance around it. Use only the power cord provided with this prod uct or the manufact urer's authorized repl acement.
Managing the printer Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er.
Notes: • View the printer IP address on the printer home scr een. The IP address appears as four sets of numbers separ ated by periods , such a s 123.123. 123.123. • If you are using a proxy se rver, then temporarily disable it t o load the Web page correctly.
Restoring factory d efault se ttings If you want t o keep a list of th e curr ent menu s etting s for re ferenc e, the n print a menu setting s page b efore res toring the fact ory def ault se ttings . For m ore infor mation, see “Prin ting a menu s etting s page” on page 56.
Clearin g jams By carefully select ing paper and s pecialty media and loadin g it properl y, you sho uld be abl e to avoid most jam s. If jam s occur, then foll ow the step s out line d in th is cha pter. Warn ing —Pot ent ial D amag e: Nev er use any t ool to remove a jam.
• Do not slide the p aper in to th e tray. Loa d paper as shown in the illu stra tion. • Make sure the guides in t he tray or the multipurpose feeder are properly position ed and are not pressing tightly agains t the p aper o r env elope s. • Push th e tray firmly i nto the pr inter aft er loadin g paper.
Notes: • When J am Assist is set to O n, the prin ter auto maticall y flushes bl ank pag es or page s with pa rtial pr ints to t he standard bin af ter a jam med pag e has bee n cleare d. Check your pr inted o utput s tack fo r discar ded pa ges. • When Jam Recovery is set to O n or Auto, the printer re prints jam med pages.
[x] ‑ page jam, open fr ont door. [ 20y.xx] CAUTION —HOT SURFA CE: The inside of th e prin ter mig ht be ho t. To redu ce the r isk of i njury fr om a hot component, allow the s urface to cool before touching it. 1 Pre ss the butto n on the ri ght s ide o f the printe r, an d then o pen the f ront do or.
3 Lift the green handle, and then pull the imaging unit out of the p rinter. Warning—Pote ntial Damage : Do not touch the shiny blue pho tocondu ctor dr um under the im aging unit. Doing so may aff ect th e qualit y of futu re pr int jobs. 4 Place th e imaging unit aside on a fla t, smooth surface.
6 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 7 Inser t the imaging unit b y ali gning th e arr ows o n the si de rail s of the uni t with the ar rows on the side ra ils in side the p rinter , and then in sert the i magi ng unit in to th e prin ter.
9 Clos e th e fron t door . 10 From the pri nter cont rol pan el, touc h t o cl ear t he me ssage and cont inue p rinti ng. Fo r no n ‑ touch ‑ screen p rinter model s, sele ct Ne xt > > Clear th e jam, pres s OK > . [x] ‑ page jam, open rear door .
4 Close the rear door, and then the front door. 5 From the pri nter cont rol pan el, touc h t o cl ear t he me ssage and cont inue p rinti ng. Fo r no n ‑ touch ‑ screen p rinter model s, sele ct Ne xt > > Clear th e jam, pres s OK > . [x] ‑ page jam, clear s tandard bin.
[x] ‑ page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION —HOT SURFA CE: The inside of th e prin ter mig ht be ho t. To redu ce the r isk of i njury fr om a hot component, allow the s urface to cool before touching it. 1 Pul l the tr ay com ple tely out of the pri nter.
4 Ins ert the t ray. 5 From the pri nter cont rol pan el, touc h t o cl ear t he me ssage and cont inue p rinti ng. Fo r no n ‑ touch ‑ screen p rinter model s, sele ct Ne xt > > Clear th e jam, pres s OK > . [x] ‑ page jam, open tray [x].
3 Ins ert the t ray. 4 From the pri nter cont rol pan el, touc h t o cl ear t he me ssage and cont inue p rinti ng. Fo r no n ‑ touch ‑ screen p rinter model s, sele ct Ne xt > > Clear th e jam, pres s OK > . [x] ‑ page jam, clear ma nual feeder.
3 Reload paper int o the multip urpose f eeder. Note: M ake su re the pape r guid e li ghtly r ests again st the edge of th e pa per. 4 From the pri nter cont rol pan el, touc h t o cl ear t he me ssage and cont inue p rinti ng. Fo r no n ‑ touch ‑ screen p rinter model s, sele ct Ne xt > > Clear th e jam, pres s OK > .
5 Strai ghten t he edg es of the orig inal doc ument s, the n load the or igin al docume nts into the ADF, and then adj ust the paper gu ide. 6 From the pri nter cont rol pan el, touc h t o cl ear t he me ssage and cont inue p rinti ng. Fo r no n ‑ touch ‑ screen p rinter model s, sele ct Ne xt > > Clear th e jam, pres s OK > .
Troubleshooting Understanding printer m essage s Cartridge low [88.xy] You m ay ne ed to ord er a ton er cart ridge . If ne cess ary, sel ect Cont inue on the print er cont rol panel t o clea r the m essag e and cont inue pr inting. For no n ‑ touch ‑ screen pri nter models , press to confirm.
Change [paper so urce] to [paper si ze] load [orientation ] Try on e or more of the follo wing: • Load th e corr ect pa per si ze and type in the tray, v erify the paper size and ty pe sett ings ar e specif ied in t he Paper menu on the printe r cont rol pa nel, and then select Finish ed cha nging p aper .
From the printer co ntrol panel, select Continue to clear the message. For no n-touch-screen printe r models, press to con firm. Compl ex page, so me data may not ha ve printed [39] Try on e or more of the follo wing: • From th e printe r contro l panel, se lect Co ntin ue to ig nore the m essage a nd cont inue pr inti ng.
Fax part ition ino perative . Co ntact system administrator. Try either of the following: • From the pr inter contro l pan el, sel ect Co nti nue to cl ear the message. Fo r non ‑ touch ‑ screen printer models, press to con firm. • Turn th e prin ter of f, and th en tur n it back o n.
Imaging unit very low, [x] es timated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacin g supplies" section of the User’s Guide . If nec essary, sel ect Co nti nue on the printer contr ol pane l to cl ear the me ssage and cont inue pr intin g.
Insufficie nt memory to coll ate job [37] Try on e or more of the follo wing: • From the pr inter contro l pan el, sel ect Co nti nue to print t he part o f the job al ready st ored and begin c ollating the rest o f the print jo b. Fo r non ‑ touch ‑ scree n print er mo dels, pr ess to confir m.
Load manual feede r with [paper type] [pap er size] [pape r orientation] Try on e or more of the follo wing: • Load th e multi purpo se fe eder wit h the c orrect size a nd type o f pape r. • Dependi ng on yo ur print er model , touch Continu e or pres s to cle ar t he mess age and cont inue print ing.
Load [paper so urce] with [paper typ e] [paper size] [paper ori entation] Try on e or more of the follo wing: • Load the tray or feeder with the corr ect size and type of paper. • To use the tray or feeder that has the cor rect size and type of paper, select Finishe d loa ding pape r on th e prin ter cont rol pa nel.
Memory full, ca nnot se nd faxes 1 From the pr inter contro l pane l, se lect C ont inue to clear the mes sage and cancel the fax job. For non ‑ touc h ‑ screen printer models , press to conf irm. 2 Do either of the following: • Reduc e the fax reso lutio n, and then rese nd t he fax job.
Not enough free space in flash memory for resourc es [52] Try on e or more of the follo wing: • From the pr inter co ntrol pan el, select Co nti nue to clear the message an d continue printing. For non ‑ touch ‑ screen printer models , press to conf irm.
Replace all or iginals i f restarting job. From the pri nter contro l pane l, tr y one or more of the follo wing: • Select Canc el job to clear the mes sage and cancel the scan job. • Select Scan fr om automatic feed er to conti nue sca nning f rom the AD F imm ediatel y after the l ast succe ssful scan job.
Replace def ective imaging unit [3 1.xy] Replace the defective imaging unit to clear the message. For more information, see th e instruction sheet that came with the s upply or see the “ Replacin g supp lies” s ection of the User’s Guide .
Replace uns upported imaging unit [32.xy ] Remove the im aging unit, a nd then insta ll a suppo rted one to clea r the m essag e and co ntinu e print ing. F or mor e informa tion, se e the in stru ction s heet that cam e with th e suppl y or se e the “Re placi ng suppl ies” sectio n of th e User’s Guide .
Serial option [x] error [54] Try on e or more of the follo wing: • Make sure that the serial cable is properly conn ected and is th e correct one for the serial po rt. • Make s ure th at th e se rial inter face pa rame ters (pro tocol , b aud, par ity, and d ata bit s) a re set c orr ectly on th e print er and compu ter.
Supp ly nee ded to co mplete jo b Do either of the following: • Install the m issing s upply t o complet e the job. • Cancel the cur rent jo b. Too many flash opti ons in stalled [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet.
Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer.
Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printer and the other to the co mputer, print server, option , or other network device. Is the printer cable securely attac h ed to the printer and th e computer, print server, option , or other network device? Go to step 9.
Hardware and internal option problems Cannot dete ct internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. Does the i nternal o ption oper ate correctl y? The p rob lem is solve d. Go t o step 2.
Action Yes No Step 2 Check the cable and the ISP connect ion. a Use the correct cabl e, and then make sure it is securely connected to the ISP. b Check if the ISP solution interfac e cable is securely connected into the receptacle of the controll er board.
Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more informati on, see “Updating available options in the printer dri ver” on page 46.
Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the t ray.
Solving print problems Printing problems Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat pr int jobs may be delete d if th e prin ter re quires extra m emory t o process ad ditio nal held jobs.
Error mes sage about re ading the flash driv e appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The fla sh drive will not work i f it is inse rted into the re ar USB port. Is the flash drive inserted into the fr ont USB port? Go to step 2.
Job prints from the wr ong tray or on the wrong paper Action Yes No Step 1 a Check if you are print ing on paper that is supported by the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is solve d.
Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in th e job. Did the job print and col late correctly? The pr oblem is solve d. Con tact customer support .
Action Yes No Step 2 a Replace the fuser. For more inform ation on installin g the fuser, s ee the instruction sheet that came with t he part. b Resend the print job. Does the print speed in crease? The pr oblem is solve d. Con tact customer support .
Action Yes No Step 6 a Remove, and then reinstall the printer software. F or more information, see “ Installing the printer software” on p age 46. Note: The pr inter software is avai lable a t http://support.le xmark.com . b Resend the print job. Do the jobs print? The pr oblem is solve d.
Action Yes No Step 5 a Check if the cable conn ections to the prin ter and print server are secure. For mor e information, see the setup docume ntation that c ame with the printer. b Resend the print job. Did the job print? The p rob lem is solve d. Go t o step 6.
Unexpected page breaks occur Action Yes No Increase the printing ti meout. a From the home screen, navigate to: > Settings > G eneral Settings > Timeou ts b Increase the Prin t Timeout setting, and t hen touch Su bmit . c Resend the print job.
Clipped pages or images Leading edge T railing edge ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o step 2.
Compressed images appear on prints Note: Printing o n letter-size pape r using a 220-volt fuser comp resses images. Action Yes No Step 1 a Mak e sure the si ze of the pape r loa ded in the tr ay ma tche s the fu ser type. Note: Use a 110-volt fuser for prin ting on letter-size paper and a 220-volt fuse r for pr inting on A 4 ‑ si ze p a per .
Action Yes No Step 3 Reinstall the toner cart ridge. a Remove the cartridge. b Install the cartridge. c Resend the print job. Did the background disap pear from the prints? The p rob lem is solve d. Go t o step 4. Step 4 Check if off-white back ground is selected.
Action Yes No Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imag ing unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 3 a Depending on your operating system, speci fy the paper size from Printing Pr efere nces or f rom the Pr int dialog. b Resend the print job.
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o step 2.
Print is too dark Action Yes No Step 1 a From the Quality men u on the pr inter con trol panel, r educe the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o step 2. The pr oblem is s olve d.
Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o step 6. The pr oblem is s olve d.
Action Yes No Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textur ed or rough paper? From the printer control panel, cha nge the texture settings in the Paper Text ure menu to match the paper you are printing on.
Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imag ing unit. 2 Check if the packi ng materi al is properly remo ved from the imagin g unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 1 a Rein sta ll the im aging unit . 1 Remove the toner car tridge, and then the imag ing unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems.
Shadow images appear on prints ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Loa d paper with the correct paper type and weight in the tray.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o step 2. The pr oblem is s olve d. Step 2 a Check if you are print ing on a paper that is supported by the tray.
Action Yes No Step 4 a Rein sta ll the im aging unit . 1 Remove the toner car tridge, and then the imag ing unit. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes. Extended exposu re to light may cause print quali ty problems.
Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidi ty. Store paper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on pr ints? Go t o step 4. The pr oblem is s olve d.
Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on th e printer c ontrol panel, check the paper type and weight. Do the paper type and texture match the paper load ed in the tray? Go to step 2. Specify the paper type and weight from the tray settings to ma tch the paper loaded in the tray.
Uneven print density Action Yes No Replace the imaging unit , and then resend the print job. Is the print density uneven? Contact customer support . The pr oblem is solv ed. Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a corre ct fill pattern.
Action Yes No Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imag ing unit. 2 Firmly shake the imaging uni t. Warn ing— Pot en tia l Dam age: Do not expose the imaging unit to direct light for mor e than 10 minutes.
Partial document or photo copies Action Yes No Step 1 Check the placement of the document or photo. Make sure the document or ph oto is load ed facedown on the sca nner glass in the upper left cor ner. Is the document or photo loa ded correctly? Go to step 2.
Action Yes No Step 4 Send a print job, and then check fo r print quality pro blems. a From the General Settings menu, adjust the Eco ‑ Mode settings. b From the Copy menu, adjust the Darkness setting. c If t he pr int remai ns f ade d, the n re place th e ton er car trid ge.
Action Yes No Step 9 Check for washed ‑ out or overexposed output. a From the Copy screen, adjust the settings of the following: • Background R emoval —Reduce the current setting. • Darkness —Increase the c urrent setting. b Resend the copy job.
Caller ID is not shown Action Yes No Contact your telephone comp any to check if your tel ephone line is subscribed to the caller ID s ervice. Notes: • If your region supports mult iple caller ID patterns, then you may have to change the default setting.
Action Yes No Step 5 a Check the telephone wall jack. 1 Plug the telephon e cable into t he wall jack. 2 Listen for a dial tone . 3 If you do not hear a dial t one, then plug a different teleph one cable into the wall jac k. 4 If you still do not hear a dial tone, t hen plug t he telephone cabl e into a different wall jack.
Action Yes No Step 8 Temporarily di sconnect other equipm ent (such as answering machines, computers with modems, or telephone line spli tters) between the printer and the telephone line, and then try sending or r eceiving a fax. Can you send or receive a fax? The p rob lem is solve d.
Action Yes No Step 2 Load the orig inal docume nt properly. Load the origi nal docu ment faceup, short edge fir st into the A DF tray or facedown on the scan ner glass in the upper left corner. Note: Do not load postcards, phot os, small items, transparencies, photo paper, or thin media (such as magazine cli ppings) into the ADF tray.
Action Yes No Step 3 Replace the toner c artridge. For more informat ion, see the i nstruction sheet that came with the supply. Can you receive faxes? The pr oblem is solve d. Con tact customer support . Fax and e-mail fun ctions are no t set up Notes: • Before you trou bleshoot, check if the fax cables are connected.
Action Yes No Step 2 Decrease the incoming f ax transmission speed. a Open a Web browser, and then type the prin ter IP address in the address field. Notes: • View the printer IP addre ss on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.
Cann ot scan f rom a co mputer Action Yes No Step 1 Make sure t he printe r is turne d on and t hat Read y appears on the printer display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2 . Step 2 Turn off the printer, then wait for about 10 sec onds, and then turn the printer back on.
Action Yes No Step 3 Clean the scanner glass an d the ADF glass using a clean, lint ‑ free cloth dam pen ed wi th wa ter . Is the scanner glass clean? Go to step 4. See “Cleaning the scanner glass” on page 214. Step 4 Check the placement of the document or photo.
Action Yes No Step 3 Check if the document or photo you want to scan is open in another applicatio n or being used by another user. Is the file you want to scan open by another ap plication or user? Close the file you are scanning.
The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attac hed to the printer and th e computer, print server, option , or other network device.
Solving home screen applications problems An appl icatio n e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field. If you do not know the IP address of the pr inter, then you can: • View the IP address on the pr inter home screen.
Action Yes No Step 2 Make sure the printer IP address is correct. a View the p rinter IP address: • From the TCP/IP section in the Net work/Ports m enu • By printin g a network setup pa ge or m enu settings pag e, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by perio ds, suc h as 123.
Contacting cu stomer suppo rt When you cont act cust omer sup port, you will need to be ab le to describe th e problem y ou are experiencing, the message on the pr inter di splay, an d the t roublesh ooting steps yo u have already tak en to fi nd a so lution.
Notices Prod uct in form ation Produc t name: Lexmark MX410de, Lex mark MX510de, Lexmark MX511d e, Lexmark MX511dhe Machin e type: 7015 Mode l(s): 470, 630, 670, 675, 679 Edition notice Octob er 2012 The foll owing par agraph do es not ap ply to any country where su ch provisio ns are in consiste nt with l ocal law: LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexmar k with diamond design , and MarkV ision are trad emarks of Lexmark Inte rnational, Inc., r egister ed in the United St ates and/or other countr ies. Mac and the Mac logo are trademarks of Apple In c., registered in the U.S. and oth er countries.
1-meter average sound pressure, dBA Prin ting MX410: 53 dB A; MX51 0: 54 d BA; MX5 11: 54 dB A Scanning 4 5 dBA Copying 55 dBA Read y N/A Values are subject t o change. See www.le xmark.com fo r current values. Temperature information Ambien t oper ating tempera ture 15.
This s ymbol i dent ifies stat ic-se nsit ive pa rts. Do no t touch in the area s ne ar thes e sy mbols withou t fir st tou ching the metal frame of the print er.
Power consumption Product power consu mption The follo wing tabl e docum ents the p ower con sumptio n charac teris tics of the p roduc t. Note: Some mo des ma y not apply t o your p roduct. Mode Description Power consumption (Watts) Printing The product is gen erating hard ‑ copy outp ut from electronic inputs.
Factory default Hib ernate Timeout for this product in all coun tries or regions exce pt for EU countries and Switzerland Disabled Factory default value for th is product in EU cou ntries or regio ns .
Regulatory notices for tel ecommunication terminal equipment This secti on co ntains r egulato ry info rmatio n pert aining t o produ cts tha t contain tele communi cation termi nal equipment such as facsimile.
The Telephone Con sumer Protection Act of 1991 m akes it unlawful for any per son to use a compu ter or other electronic device , including fax mac hines, to s end any message unless said me ssage cl .
This equi pment shal l not be set up to make automati c calls to the Telecom's 111 Emergency Ser vice. This equipment may not provid e for the effective hand-over of a call to another device connected to the same line. This equ ipment s hould not b e used un der any c ircumst ances that may con stitute a nuis ance to other Te lecom custom ers.
Complian ce is indica ted by the CE m arking. The manufa cturer of this product i s: Lexmark Inter national, Inc. , 740 West N ew Circle Road , Lexington, KY , 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hung ária K ft.
The inst aller o f this radi o equi pment must ensur e that the ant enna is locat ed or po inted such that i t does no t emit RF fields i n excess of Heal th Canada l imit s for the ge neral popu lation; co nsult S afety Code 6, obtainabl e from He alth Canada's Web site www.
Complian ce is indica ted by the CE m arking. The manufa cturer of this product i s: Lexmark Inter national, Inc. , 740 West N ew Circle Road , Lexington, KY , 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hung ária K ft.
Español Por medio de la presente, Lexmark Interna tional, Inc. declar a que es te produ c to cumple con los requis itos esenciales y cualesquier a otras disposici ones aplica bles o exigibl es de la Direc tiva 1999 /5/CE. Eesti Käe solevaga kinnitab Lexmark Internat ional, Inc.
This limi ted warran ty applies to this product only if it wa s orig inally p urchase d for yo ur use, and not for res ale, f rom Lexmark or a Lexm ark Remarketer, r eferred to in this statement as “Remarket er.
Extent of l imited warranty Lexmark does not warrant unin terrupted o r error-free operati on of any product or the durability or longevity of prints produced by any pr oduct.
Patent acknowledgment The use of th is product or service is s ubject to the reason able, non-di scrimin atory terms in the I ntelle ctual Pr operty Rights (I PR) Disclosure of Certicom Corp. at the IETF for E lliptic Curve Cryptogr aphy (ECC) Cipher Suites fo r Transport Layer Secur ity ( TLS) impl emen ted in t he produc t or s ervice .
Index Numerics 250 ‑ sheet tray installi ng 42 550 ‑ sheet tray installi ng 42 Symbol s [x] ‑ page jam, clear manual feeder. [25y.xx] 237 [x] ‑ page ja m, clear s tandard bin. [20y.xx] 234 [x] ‑ page jam , open auto matic feeder top cover. [28y.
connec ting printer to di stinctiv e ring servi ce 116 connec ting to a wire less networ k using P IN (Perso nal Id entifica tion Number) method 51 usin g Push Bu tton Co nfigur ati on method 51 using.
distinc tive ring service, fax connec ting to 116 document s, printi ng from Mac intosh 77 from Wi ndows 77 DSL filter 10 9 duplexi ng 88 E Eco ‑ Mode setti ng 204 edge erase e ‑ mail o ption s 10.
fax setup countr y ‑ or r egi on ‑ specific 112 digital telep hone servic e 111 DSL connec tion 1 09 sta ndard tele phone line connec tion 105 VoIP 110 Fax Stat ion Name no t set up. Cont act system a dminist rator. 243 Fax St ation Num ber not se t up.
Insuff icie nt m emor y to su pport Resource Save feature [35] 245 Insuff icien t me mory , some H eld Jobs we re dele ted [37 ] 244 Insuffi cient memo ry, some h eld jobs will not be re stored [37] 2.
N Network [x] menu 145 Network [x] softwa re error [54] 248 Network Card menu 147 Network Repo rts m enu 147 netwo rk sett ings Embedded Web Se rver 22 4 networ k setup pag e printin g 56 Networking Guide where to find 224 No analog phone line connected t o modem, fax is disabled.
print irre gularities 274 prin t is too da rk 275 prin t is too lig ht 276 printer is print ing so lid blac k pages 278 repeat ing prin t defe cts a ppear on prints 279 sha dow im ages appe ar on prin.
Lo ad [pa per sou rce] w ith [pap er size] [paper orientat ion] 246 Lo ad [pa per sou rce] w ith [pap er type] [paper size] [paper orient ation] 247 Load manual feeder with [custom string] [p aper o r.
remov ing prin ter ha rd di sk 41 repeat pr int jobs 80 pri nting from a M acint osh comput er 81 prin ting from Windows 81 repeat ing p rint de fects a ppear on prints 279 Replace all or iginals if rest arting job. 250 Replace cartridge, 0 estimated pages re main [88.
settin g paper size 5 7 paper type 57 TCP/IP addres s 147 setting the f ax numb er 116 sett ing th e outg oing f ax name 1 16 setting the U niversal paper size 57 setting up e ‑ mail alerts 224 sett.
can re ceive but no t send faxes 292 can s end but not rec eive faxes 293 cannot send or receiv e a fax 290 recei ved fa x has po or pr int quality 29 4 troubl eshoo ting, pa per feed mess age remain .
An important point after buying a device Lexmark MX511DE (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark MX511DE yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark MX511DE - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark MX511DE you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark MX511DE will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark MX511DE, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark MX511DE.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark MX511DE. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark MX511DE along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
