Instruction/ maintenance manual of the product MS610 Lexmark
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MS510 and MS610 Series User's Guide Important: Click here bef ore using t his gu ide. May 2013 www.le xmark. com Machine type(s): 4514 Model(s): 630, 635, 646.
Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .6 Overvi ew.... ....... ...... ........... ....... ...... ........... ....... ...... ....... ........... ...... .......
Setting the pap er size and t ype ............... ........ ...... ...... ........ ...... ....... ...... ....... ....... ...... .......... .... ...... ....... ....... .... 41 Configuring Univers al paper s etting s . ....... ....... .......... ...... .
Loadin g paper and spec ialt y media .... ....... ...... ..... ....... ..... ..... ........ ..... ..... ....... ..... ...... ..... ....... ..... .. ... ....... .80 Setting the pap er size and t ype ............... ........ ...... ...... ........ .....
Help menu.. ..... ..... ........ ..... ..... ..... ........ ..... ..... ..... ........ ..... ..... ...... ....... ..... ..... ...... ....... ..... . .... ........ ...... .... .168 Savin g mon ey and the en viron ment.. ........... ....... ........ ...
Safety information Connect t he power cord t o a prope rly gr ounded electr ical out let th at is n ear th e prod uct and e asil y accessi ble. Do not p lace or use this product ne ar water o r wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is pro duct uses a laser.
CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load ea ch tray separately. Keep all other tr ays cl ose d unti l need ed. CAUTION —SHOCK HA ZARD: Do not se t up this product or ma ke any electric al or cab ling c onnectio ns, su ch as the fax f eature , power cord, o r teleph one, duri ng a light ning storm .
Overview Using this guide This User’s Guide provides gen eral and s pecific i nformation on usin g the printer models that ar e listed on the co ver page.
What are you looking for? Find it here Help u sing the printer softwa re Windows or Mac Help—Open a p rinter software p rogram or applicatio n, and then cli ck Help . Clic k ? to view context ‑ se nsitive informati on. Notes: • Help is automatic ally installe d with the printer soft war e.
Selecting a location for the printer W h e n s e l e c t i n g a l o c a t i o n f o r t h e p r i n t e r , l e a v e e n o u g h r o o m t o o p e n t r a y s , c o v e r s , a n d d o or s . I f y o u p l a n t o i n s t a l l a n y options , then leave enough room fo r them also .
1 2 3 4 5 1 1 Right s ide 30 cm (1 2 in.) 2 Front 51 cm (20 in .) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 30 cm (12 in .) Selecting a loca tion for the print er 11.
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler boar d or instal ling o ptional hardware or memo ry devic es so metim e after sett ing up the pr inter, then t urn the printe r of f, and un plug t he power cord from the electr ical ou tlet befo re conti nuing .
Warn ing —Pot ent ial D ama ge: Co ntro ller bo ard electr onic co mponen ts ar e easily damaged by static electricity. Touch a m etal su rfac e on th e print er befo re to uching any contr oller board elec tronic c ompo nents or connec tor s. 1 Access the co ntroll er bo ard.
4 Push the c ard firmly in to place as shown in the ill ustrati on. Warning—Pote ntial Da mage: Imprope r in stall ation of the car d may cause d ama ge to the card a nd the contr oll er boar d. Note: The entir e le ngth of the co nnecto r on th e card must touch an d be flushed a gains t the c ontrol ler bo ard.
An optio nal mem ory car d can be purchased separ ately an d attache d to t he contr oller bo ard. 1 Access the co ntroll er bo ard. For the MS510d n an d MS610dn print er models, see “Ac cessing th e contro ller board” on page 40. For the MS610d e printer model, see “Ac cessing th e contr oller boar d” on pa ge 74.
Note: When the pr inter so ftware and any hard ware opt ions are installed, you may n eed to m anuall y add th e options in the print er driver to make them a vailable fo r print jo bs. For m ore informatio n, see “Updat ing avail able opt ions in the print er driv er” o n page 29 .
2 Ligh tly pr ess the st op on the left si de of the ac cess door, and then sl ide t he acce ss d oor to rem ove it. 3 1 2 3 Unpack the ISP kit. Note: M ake su re to remo ve and discar d the small cable attache d to the whit e conn ector .
4 Place the plastic bracket inside the ISP exterior cover until it clicks into p lac e. 5 Sli de and pu sh th e ISP s oluti on int o the p lasti c bra cket.
7 Tigh ten the two screws on t he end of t he ISP soluti on. 8 Atta ch th e white pl ug of the IS P so lution i nter face cable into the whit e rece ptacl e on th e ISP.
9 Atta ch th e ISP e xter ior c over at an an gle by inserting the left hinges firs t. 10 Lower the rest of th e cover, and then slide the cover t o the right.
11 Run t he ISP cable throug h the contr oller board shi eld. 12 Open the sh ield using the green hand le. 13 Attach the blu e plu g of the ISP solu tion inter face cabl e int o the b lue recept acle o n the co ntroll er bo ard. Note: If you hav e insta lled a pr inter hard di sk, the n you ne ed to remove i t.
14 Clos e the shield. 15 Close the ISP exterior cover. Note: When the printer software a nd any har dware opti ons ar e installed, it may be neces sary to manual ly add the option s in t he printe r drive r to make them av ailabl e for prin t jobs .
Installing a printer hard dis k Note: This option is availa ble only in M S610de pr inter model . CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler boar d or instal ling o ptional hardw.
b Align the scre ws on the pri nter ha rd dis k to th e slots on the c ontrol ler boa rd br acket, a nd t hen slid e the pri nter hard dis k onto t he brac kets. c Tighte n the tw o screws . d Insert the plug of the printer hard disk interface cable into the receptacle of the controller board.
4 Clos e the contro ller b oard sh ield, and th en cl ose the acc ess doo r. Note: When the pr inter so ftware and any hard ware opt ions are installed, you may n eed to m anuall y add th e options in the print er driver to make them a vailable fo r print jo bs.
3 Unplug the prin ter hard di sk interface cable from the recep tacle in the contro ller board , leaving the cable att ached to the p rint er har d disk . To unpl ug th e cable , sque eze t he paddle at the plug of the i nter face cable t o diseng age t he latc h bef ore pulli ng the cabl e out.
3 Pul l the tr ay com ple tely o ut o f the b ase. 2 4 Remove any p acking material from in side th e tray. 5 Insert th e tra y into th e bas e. 6 Pla ce the tray n ear th e print er. 7 Align the p rinter w ith the tra y, and then low er the pr inter in to pla ce.
1 2 Note: W hen the p rinter softwar e and a ny hard ware o ptions are ins talled, you ma y need t o manuall y add th e opti ons in th e print er dr iver t o make t hem av ailabl e for print jobs. F or m ore i nformation, see “Updating availab le op tions in th e print er driv er” o n page 29.
Note: D is the lette r of yo ur CD or DVD drive . In Macintosh Click the CD ico n on the desktop. • If you are u sing the down loaded softwar e installe r fro m the Web, t hen do uble ‑ clic k the inst aller tha t you have saved in your com puter.
2 Add any in stall ed hardw are o ptions, and the n cl ick OK . Networking Notes: • Purchase a Ma rkNet TM N8352 wireless networ k adapter first b efore setting up the printer on a wireless netwo rk. For infor mation on insta lling the w ireless net work adap ter, see the i nstructio n sheet that ca me with the adapter .
In Wi ndows 8 From the Searc h char m, type run , and then naviga te to: Apps list > Ru n > type D:setup.exe > OK In Wind ows 7 or earl ier a Click , or cl ic k Start and then click Run . b In th e Star t Sea rch o r Run d ialog, type D: se tu p.
b Click + . c If necessary, click Add Pr inter o r Scan ner or Add Other Pri nte r or S canne r . d Click the IP ta b. e Type the printer IP address in the address field, and then click Add . • For Appl eTalk pr inting : Notes: – Make su re AppleT alk i s a ctiv ated on you r print er.
• 802.1X user na me and password • Certificates – No security If your wir eless n etwork do es not us e any type of sec urity, th en you wi ll not hav e any se curity inform ation. Note: Using an unsec ured wi reless netw ork is no t rec omme nded.
Connecting the printer to a wireless network us ing the Wi ‑ Fi Protected S etup Before co nnecti ng the printer to a wir eless ne twork, make su re that : • The access point (wireless router) is Wi ‑ Fi Protected Se tup ( WPS) c ert ified or W PS ‑ comp ati ble.
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Sett ing s > Netwo rk/Ports > Wire less . 3 Modi fy th e se ttings to ma tch th e set tings of y our a ccess p oint (wire less rout er). Note: M ake su re to ente r the cor rect SSID.
Using MS510dn and MS610dn Learning about the printer Printer con figur atio ns CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load ea ch tray separately.
MS61 0 dn pr int er mode l 1 2 3 5 6 7 8 4 1 Printer control panel 2 Paper s top 3 Standard b in 4 Front door release button 5 Controller board ac cess door 6 100 ‑ shee t multipurpose feeder 7 Stan.
Use the To 5 Right arrow bu tton Scroll to the right. 6 Keypad Enter numbers, letters , or symbols. 7 Sleep button Enable Sleep mode or H ibernate mode.
Attachin g cables Connect the p rinter to the computer u sing a USB or par allel cable, or to the network using an Eth ernet cable. Make su re to ma tch th e foll owing : • The USB symbol on the cab.
Accessing the co ntroller board CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler boar d or instal ling o ptional hardware or memo ry devic es so metim e after sett ing up the pr inter, then t urn the printe r of f, and un plug t he power cord from th e electric al outl et befo re conti nuing.
Loading pa per and sp ecialty media The sele ction and handlin g of pa per and spe cialty me dia ca n affect how reli ably docume nts pr int. F or more informati on, see “Avoid ing jams” on page 181 a nd “Sto ring pap er” on page 1 18.
To open th e paper st op, pul l it so th at it flip s forward. Note: Close the paper stop when moving th e printer to another location. Loading trays CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load ea ch tray separately.
2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of th e paper you are loading. A 4 LT R E X E C B 5 A 5 2 1 LT R LG L E X E C A 4 B 5 A 5 3 Squeeze and then slide the length guide tab to the correct position for th e size of the paper you are loading.
• When loadi ng lega l ‑ size p aper, t he lengt h guide extends beyond the bas e leavi ng the p aper e xposed t o dust. To protect the pa per f rom dus t, you can purch ase a d ust c over se para tely. For m ore infor mation, conta ct custome r supp ort.
5 Load th e paper st ack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the to p edge toward the front of the t ray. • Load le tterhea d facedown , with the top edge of the sheet t oward the front of th e tray.
6 Ins ert the tra y. 1 7 From the printe r contr ol panel, set the pape r size and paper typ e in the Pa per menu t o match the paper lo aded in the tray. Note: Set the corr ect pa per si ze an d type to a void pa per j ams an d pri nt qua lity prob lems.
a Pull the multipurpose feeder extender . b Pull the extender gently so th at the multipurpose feeder is fu lly extended and open. 2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading.
3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them. Do n ot fold or crease th e paper. Str aighten the edges on a level surface. • Hold transparencies by the edges. Flex th e stack of transparen cies back and forth to loosen them, and then fan them.
• Load paper, transparencies, and card stock with the recomm ended printable side faceup and the top edge entering the prin ter first. For mor e informa tion on loading trans parencies, see the packag ing that the transparencies came in.
• Load let terhea d faceu p with th e top edg e entering the pr inter first. For two ‑ sided (duplex ) print ing, loa d letterhead facedown with the bott om edge ent ering the printer first. • Load envelopes with the flap on the left side facedown.
Note: You ca n also cha nge the pape r size and t ype se ttings using the pr inter co ntro l panel . For m ore in forma tion, see “Se tting t he paper size and type” on pag e 41. Warn ing —Pot ent ial D ama ge: Paper loaded in the t ray shou ld matc h the paper t ype name assign ed i n the print er.
Using t he prin ter con trol pan el 1 From the pr inter co ntro l pan el, navi gate to: > Settings > > Pa per Menu > > Custom Type s 2 Select a custo m paper t ype na me, and then se lect a paper t ype. Note: P aper is the fact ory def ault pape r type for all us er ‑ def ined custom names.
Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/P orts menu. Th e IP addre ss appe ars a s four sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
• If you insert the flash dr ive when the printer requires attention, such as when a jam has occurred, then the printer ignor es th e flas h drive . • If you ins ert t he fla sh drive while the print er is processi ng o ther p rint job s, then Busy appears.
Printing from a mobile device To downloa d a comp atible m obil e printing appli cation, visi t www.lexmark .com/mobile . Note: Mobile printin g applica tions may also be ava ilable fr om your mobile device manufac turer.
Printing confidential and other held jobs Note: Confiden tial and Veri fy pr int jobs are autom atic ally delete d from memo ry after printin g. Repe at and R eserve jobs are held in t he prin ter u ntil you ch oose to dele te th em. For Wind ows use rs 1 With a d ocu ment o pen, c lick F ile > Print .
3 Press . Note: The PP DS f onts appe ar onl y whe n th e PPDS data stream is ac tiva ted. Printing a directory list From the printe r con trol pa nel, navigat e to: > Settin gs > Repo rts > > Prin t Directory > Note: The Print Di rectory menu item appear s only wh en an opti onal fl ash memory o r printer hard dis k is installed.
Manag ing the pr inter Finding adv anced ne tworki ng and admi nist rator inform ation This chapt er co vers ba sic adm inis trativ e suppo rt ta sks us ing the Em bedd ed Web S erver .
Notification Description Off The normal printer behavior for all suppli es occurs. E ‑ mail Only The printer gener ates an e-mail whe n the supply con dition is reach ed.
3 To chang e the la nguag e, select a lang uage fr om the drop-dow n me nu, and then c lick Click here to su bmit l anguag e . 4 Click Printe r Settin gs . 5 Type the IP addresses of the so urce and target printers in their appro priate fields. Note: If you wan t to add or remove a target printer, then clic k Add Targe t IP or Remove T arget IP .
Printing a networ k setu p page If the pr inter is at tached to a n etwork , the n pri nt a net work setup page to veri fy the n etwo rk conn ecti on. Th is pag e also pro vides i mporta nt in formati on tha t aids ne twork printing confi guratio n.
Use To Off Use the factory default settings for al l settings associated with Eco ‑ Mode. Th is sett ing supports the performanc e specifications for your pr inter. Energy Reduce energy use, especially when the pr inter is idle. • Printer engine motors do not start until a job is ready to print.
Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/P orts menu. Th e IP addre ss appe ars a s four sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Using t he prin ter con trol pan el 1 From the pr inter co ntro l pan el, navi gate to: > Settings > > Settings > > Gene ral Sett ings > 2 Press the arrow b utton s unt il Press Sleep Button or Press and Hold Sleep Button appear s, and then pres s .
Using Schedule Power Modes Sched ule Power Mode s lets you sche dule whe n th e printe r go es into a redu ced po wer st ate or into th e Ready s tate. Note: This fea ture is ava ilabl e o nly i n netwo rk pr int ers or prin ter s conn ected to pr int serve rs.
From the printe r con trol pa nel, navigat e to: > Settin gs > Settin gs > > G eneral Setti ngs > > Fa ctor y Def aul ts > > Re stor e Now > Securing the printer Using the security lock feature The printer i s equipped with a secur ity lock feat ure.
Erasing volatile memory The volatile me mory (RAM) in stalle d in your printer requires a power source to retain information. To er ase the buffered data, t urn of f the printe r.
Using MS610de Learning about the printer Printer con figur atio ns CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load ea ch tray separately.
Using the printer control pan el 1 2 3 4 5 6 7 Use the To 1 Display • View the printer status and messages. • Set up and operate the pri nter. 2 Home button Go to the home screen. 3 Keypad Enter numbers, letters , or symbols. 4 Sleep button Enable Sleep mode or H ibernate mode.
Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking am ber The printer is enteri ng or waking from H ibernate mode. Blinking am ber for 0.1 second, then goes completely of f for 1.
Touch To 7 Status/Supplies • S how a printer warn ing or error message whene ver the printer requi res intervent ion to continue pr ocessing. • View more i nformatio n on the printe r warning or mess age, and on how to c lear it. 8 Tips View a context ‑ sens itiv e he lp inf orm atio n.
1 2 3 4 5 Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scr oll up. 3 Down arrow Scr oll down. 4 Acce pt but ton Sa ve a s ett in g. 5 Cancel button • Cancel an action o r a selection. • Return to the previous screen. Touch To Return to the home screen.
Make su re to ma tch th e foll owing : • The USB symbol on the cable wit h the USB symbol on the print er • The appropriate parallel cable with the parallel p ort Note: The p arallel port is ava ilable only wh en an Inter nal Solu tions P ort is instal led.
Accessing the co ntroller board CAUTION —SHOCK HA ZARD: If you are acce ssing t he control ler boar d or instal ling o ptional hardware or memo ry devic es so metim e after sett ing up the pr inter, then t urn the printe r of f, and un plug t he power cord from th e electric al outl et befo re conti nuing.
Warning—Pote ntial Da mage: Controller b oard electronic co mponents ar e easily damaged by static elect ricity. Touch a m etal surfac e on th e print er bef ore touch ing an y contro ller b oard e lectr onic c ompone nts or connect ors.
Setting up and using th e home screen app lications Notes: • Your home scre en may var y depen ding on your h ome scre en cu stomiz ation s etting s, admin istr ative se tup, and active e mbedd ed appl ications . Some applic ations ar e supported on ly in select printer models.
Finding the IP address of the printer Note: Make su re your p rinter is c onnecte d t o a net work o r to a pr int serve r. You can f ind the printer IP addres s: • From the top l eft c orner of the pri nter home scree n. • From the TCP/I P sect ion i n th e Netwo rk/Po rts me nu.
Activati ng the ho me sc reen appl ications Finding information about the home screen applications Your printer comes with preinstalled home s creen applicat i ons. Befor e you can u se these applica tions, you m ust firs t activa te a nd set u p the se app licati ons u sing the Emb edded Web S erver .
1 Open a Web browser, and then type the print er IP address in the ad dress field. Note: View the printer IP address on th e printer home s creen. The IP address app ears as four sets of numbers separa ted by perio ds, such as 123.123 .123.123. 2 Click Sett ing s > Apps > Apps Manage ment > Fo rms and Favor ites .
3 From th e lis t of inst alle d appli cations, click t he name o f the applica tion you want to c onfigur e. 4 Click Confi gure , and then do one of the following: • To export a confi guration t o a file, click Export , and then follow t he instructions on the computer screen to save the co nfigurat ion fi le.
Using the standa rd bin and pape r stop The sta ndard bin holds up to 150 sheets of 75 ‑ g/m 2 (20 ‑ lb) paper. It colle cts prin ts face down. The standar d bin i ncludes a paper st op that keeps paper f rom sl iding out the f ront of the bin as it s tacks.
A 4 LT R EX EC B 5 A 5 A 6 1 2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of th e paper you are loading. A 4 LT R E X E C B 5 A 5 2 1 LT R LG L E X E C A 4 B 5 A.
3 Squeeze and then slide the length guide tab to the correct position for th e size of the paper you are loading. A 4 LTR E X E C B 5 A 5 LT R LG L A 4 E X E C B 5 A 5 A 6 2 1 Notes: • For some pap er sizes li ke letter, leg al, and A4, s queeze and slid e the length guide tab backward to accommodate their length .
A4 LTR E X E C B 5 A 5 LT R LG L A 4 E X E C B 5 A 5 A 6 4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper.
Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the to p edge toward the front of the t ray. • Load le tterhea d facedown , with the top edge of the sheet t oward the front of th e tray.
Loading th e multi purpose fee der Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper labels, a nd env elopes. You can a lso use it for s ingle ‑ page pr int jobs on le tter hea d.
2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading. 2 1 3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them. Do n ot fold or crease th e paper.
• Make sure the pap er or specia lty med ia is bel ow the m aximu m paper fil l indica tor lo cated o n the pa per guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recomm ended printable side faceup and the top edge entering the prin ter first.
• Load let terhea d faceu p with th e top edg e entering the pr inter first. For two ‑ sided (duplex ) print ing, loa d letterhead facedown with the bott om edge ent ering the printer first. • Load envelopes with the flap on the left side facedown.
Note: You ca n also cha nge the pape r size and t ype se ttings using the pr inter co ntro l panel . For m ore in forma tion, see “Se tting t he paper size and type” on pag e 80. Warn ing —Pot ent ial D ama ge: Paper loaded in the t ray shou ld matc h the paper t ype name assign ed i n the print er.
3 Select a custo m paper t ype na me, and then se lect a paper t ype Note: P aper is the fact ory def ault pape r type for all us er ‑ def ined custom names.
b Custo mize the se tti ngs in the Print d ial og: 1 With a d ocumen t open, choos e File > Print . If nece ssary, click t he disc losure t riangle to se e more op tions . 2 From the Pr int dialog and po p ‑ up m enus, adju st the setting s if nece ssary.
Printing from a flash dri ve or mo bile d evice Printing from a flash drive Notes: • Before prin ting an encrypt ed PDF f ile, you wi ll be prom pted to t ype the fil e passwo rd from t he printe r contr ol panel. • You c annot pr int fi les fo r whi ch yo u do n ot hav e pri nting per miss ions.
2 From the print er co ntrol panel , touc h the d ocumen t you w ant to pr int. 3 Touch t he arrows t o specify th e numbe r of co pies for p rinting , and the n touch Print . Notes: • Do not r emove the fl ash drive from the USB p ort unt il th e docum ent has fin ished p rinti ng.
Printing confiden tial and o ther held j obs Storing print jobs in the printer 1 From the home s cre en, n avig ate to: > Security > Confid ential Pr int > select a print jo b type Use To Max Invalid PIN Limit the number of ti mes an invalid PIN can be entered.
6 From the printer home screen, release the print job. • For co nfidenti al pr int jobs, navi gate to: Held jo bs > select your user name > Confidenti al Jobs > enter the PIN > Print •.
Cance ling a print job Canceling a print job from the printer control panel 1 From the pr inter contro l pan el, to uch Cancel Job or press on th e keypad . 2 Touch t he print job you want t o cancel , and th en touch Delete Selected Job s . Note: If you pres s on the keypad, then touch Resume to retu rn to th e home scr een.
After in stalling the se rial or co mmunic ation (COM) po rt, config ure t he printe r and the comput er. Ma ke sure you have connected the serial cable to th e COM port on your print er. 1 Set the pa rameters in the pr int er. a From the pr int er cont rol p anel, naviga te to the m enu fo r the po rt se ttin gs.
In Windows 8 From the Searc h char m, type run and then naviga te t o: Apps list > Ru n > type devmgmt.msc > OK In Windows 7 or earlier 1 Click , or cl ic k Start and then click Run . 2 In th e Star t Sea rch o r Run d ialog, type devmgmt.msc .
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Open the printers folder. In Wind ows 8 From th e Search charm, type Run and then navi gate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click , or click Sta rt and then c lick Run .
a From the Appl e me nu, navig ate to: System Pref eren ces > Print & Fax b Click + , and then navigate to: AppleTa lk > select the printer > Add Finding adv anced ne tworki ng and admi nist rator inform ation This chapt er co vers ba sic adm inis trativ e suppo rt ta sks us ing the Em bedd ed Web S erver .
Notification Description Off The normal printer behavior for all suppli es occurs. E ‑ mail Only The printer gener ates an e ‑ mail when the supply condition is reached.
4 Click Printe r Settin gs . 5 Type the IP addresses of th e source and target printers . Note: If you wan t to add or r emov e ta rget printe rs, t hen cli ck Add Target IP or Remove T arget IP .
Printing a networ k setu p page If the pr inter is at tached to a n etwork , the n pri nt a net work setup page to veri fy the n etwo rk conn ecti on. Th is pag e also pro vides i mporta nt in formati on tha t aids ne twork printing confi guratio n.
Use To Off Use the factory default settings for all settings associated with Eco ‑ Mode. O ff supports the performa nce specif ications of the printer. Energy Reduce energy use, especially when the pr inter is idle. • Printer engine motors do no t start until it is read y to print.
Adjusting Sleep mode To save energy , decrease the number of minutes t he printer wait s before it enters Sl eep mode. Select fro m 1 to 120. The facto ry def ault setti ng is 30 minut es. Note: The printe r still accepts pr int jobs when in Sl eep mo de.
3 From the “Press Sl eep Bu tton” or “Pre ss and Hol d Sl eep But ton” drop ‑ dow n me nu, selec t Hibe rnat e . 4 Click Submi t . Using t he prin ter con trol pan el 1 From the home s cre en, n avig ate to: > Settings > General Se ttings 2 Touch Pr ess Sleep Button or Pre ss and Ho ld Slee p Butt on .
Using Schedule Power Modes Sched ule Power Mode s lets you sche dule whe n th e printe r go es into a redu ced po wer st ate or into th e Ready s tate. Note: This fea ture is ava ilabl e o nly i n netwo rk pr int ers or prin ter s conn ected to pr int serve rs.
Restoring fact ory defaul t settings If you want t o keep a list of th e curr ent menu s etting s for re ferenc e, th en print a me nu sett ings pag e before restori ng the facto ry default set tings. Fo r more in formation , see “Print ing a menu set tings pa ge” on page 103.
Type of memory Description Volatile memory Your printer uses standard random acce ss memory (RAM) to temporarily buffer user data du ring simple print jobs. Non-volatile memory Your print er may u s e two forms of non -volatile memory : EEPROM and NAND (flash memo ry).
Erasing non ‑ volatile memory Erase indi vidu al sett ings, de vice and net work se ttings , sec urity se ttings , and em bedde d solut ions by follo wing th ese steps: 1 Turn off th e printer . 2 Hold down 2 and 6 on the keypad while turning the printer on.
Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive dat a in the event the printer or its hard disk is stolen . Note: Some p rinte r mode ls may not have a prin ter ha rd dis k inst alle d. Using the Embe dded Web Se rver 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Finding printer security information In high-sec urity enviro nments , it may be necessa ry to take a dditio nal st eps to make sur e that co nfide ntial data sto red in the pri nter cannot be a ccess ed by un auth orized pers ons. For more info rmatio n, visit the Lexm ark secu rity W eb pa ge .
Paper and specialty media guide Using specialty media Tips on us ing c ard stock Card st ock is h eavy, si ngle ‑ pl y specialty medi a. Many of its va riable characteri stics, such as moist ure con tent, thickn ess, and tex ture, c an si gnif icantl y impact p rint quality .
Note: A combina tion of high humi dity (ove r 60% ) and hig h prin ting te mperatu re m ay wrinkle or seal e nvelope s. Tips on us ing lab els Print samples on the la bels being c onsidere d for u se be fore bu ying la rge quan tities . Note: Use only p aper l abel she ets.
• Avoid getting finger prints on the t ransparencies t o preven t print quality problems. • Before loading tran sparencies, flex, fan, and straighten the stack to p revent sheets from s ticking together. Paper guidelines Select ing the c orrect pape r or sp ecial ty media reduces printin g pro blems.
Fiber content Most h igh ‑ qua lity xerogra phic pap er is made from 100% chemi cally tre ated pulpe d wood. This con tent provi des the paper with a high degree of stability resu lting in fewer paper feeding problems and better print quality. Paper cont aining fibe rs such as cot ton c an nega tivel y aff ect pap er handling.
Prepr inted pa pers su ch as l etterhea d must be abl e to withstand t emperat ures up to 230°C (446°F) without m elting or releasing hazar dous emission s.
Supported pape r sizes , types, and weights Supported p aper size s Note: For an unlist ed paper size , select the clo sest large r listed size. For in formati on on car d stock and la bels, see the Card Stock & Label Guide .
Paper si ze Standar d tray Opti ona l 2 50 ‑ or 550 ‑ sheet tr ay Multipurpo se feeder Duplex mode 10 Envelo pe 105 x 2 41 mm (4 .1 x 9. 5 in.) XX X DL Envelope 110 x 2 20 mm (4 .3 x 8. 7 in.) XX X C5 Enve lope 162 x 2 29 mm (6.4 x 9 i n.) XX X B5 Envelope 176 x 2 50 mm (6 .
Paper type 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Duplex mode Preprint ed Colored Paper Light Paper Heavy Paper 2 Rough/Cotton X 1 One ‑ sided paper l abels designed for l aser prin ters are supported for occa sional u se. It is recommended t o prin t 20 or fewer pages of paper labels per month.
Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Custom.
Paper menu Default Sourc e menu Use To Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope Set a default pap er source for all pri nt jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Feeder to appear as a me nu setting.
Use To Multipurpose Feeder Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En ve lope B5 Env elope Oth er En vel op e Specify the paper size loaded in the multipurpose feeder.
Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat em ent Universal Specify the paper size being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting.
Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose fe eder. Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the automatic paper source.
Use To Labels Texture Smoo th Normal Rough Specify the relati ve texture of the labels loaded. Note: Normal is the factor y default setting. Bond Texture Smoo th Normal Rough Specify the relative texture of th e bond paper loaded. Note: Rough i s the factory default settin g.
Paper Weig ht me nu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper load ed. Note: Normal is the factory defa ult setting. Card S tock Weigh t Light Normal Heavy Specify the relative weight of the car d stock loaded.
Use To Colo red W eig ht Light Normal Heavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory defa ult setting. Light W eight Light Specify that th e weight of the paper loa ded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy.
Use To Light Lo ading Duplex Off Determine and set two ‑ sided printing for all prin t jobs that specify Light as the paper type. Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all prin t jobs that specify Heavy as the paper type.
Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the US factory default setting. • Millim eters is the inter national fac tory defaul t setting. Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width.
Use To Network Se tup Page Prin t a report containing info rmation about the network pri nter settings, such as the TCP/IP add ress inform ation. Note : This menu item appears only in netwo rk printers or in printers conne cted to print servers. Profil es List Print a list of profiles st ored in the prin ter.
Use To PS Smar tSwi tch On Off Set the printer to automa tically switch to PS emulati on when a print job requires it, regard less of the default printer language. Note s: • On is the factory default setting. • When Off is used, the printer does not examine inc oming data.
Use To Standard Network Setup OR Network [x ] Setu p Repo rts Network Card TCP/IP IPv6 Wirele ss Apple Talk Display and set the printer network setting s.
TCP/IP menu To acces s the menu , navi gate to an y of the foll owing: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork Setu p > TCP/IP • Networ k/Po rts > Network [x] > Network [x] Se tup > TCP/I P Note: This me nu is av ailable o nly in net work pr inter s or print ers co nnecte d to pr int se rvers.
Use To Enable DDNS Yes No View or change the cu rrent DDNS sett ing. Note: Yes is the fa ctory d efault setting . Enable mDNS Yes No View or change the curren t mDNS settin g. Note: Yes is the fa ctory d efault setting . DNS Server Address View or change the current DNS server address .
Wirele ss menu Note: This menu is av ailable o nly in prin ter mo dels co nnected to a wirele ss netwo rk. To acces s the menu , navi gate to an y of the foll owing: • Networ k/Po rts > Standa rd.
Use To Activate Yes No Enable or disable App leTalk support. Note : Yes is the f actory default setting. View N ame Show the assigned AppleTalk name. Note : The name can be changed only from th e Embedded Web Server. View Address Show the assigned AppleTalk a ddress.
Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Note s: • Auto is the fac tory d efault setting . • Disabled turns off job buffe ring. Any jobs alrea dy buffered on the printer hard disk are printed before no rmal processing resumes.
Use To PCL SmartS wit ch On Off Set the printer to au tomatically swi tch to PCL emulation when a print job received through a seri al port requir es it, regard l ess of the default prin ter language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inco ming data.
Use To Advanced Status On Off Enable bidirection al communica tion through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiatio n. Protocol Standard Fastb ytes Specify t he p aralle l port protocol.
SMTP Setup menu Use To Primar y SMTP Gateway Specify SMTP server gateway and port information. Note : 25 is the default SMTP gateway port. Primar y SMTP Gateway Port Secondary SMTP Gatewa y Secondary SMTP Ga tewa y Port SMTP Ti meo ut 5–30 Specify the amount of time in seconds before the server stops trying to send an e ‑ mail.
Security menu Miscellane ous Securi ty Settings menu Use To Logi n Rest ricti on s Login failures* Failur e ti me frame * Lockout time* Panel L ogin Timeout Remote Login Timeout Limit the number and time frames of failed lo gin a ttempts from the prin ter contro l panel before al l us ers ar e l ocke d ou t.
Use To Repeat Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a time limit on how l ong the printer stores print jobs. Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Set a time limit on how l ong the printer stores print jobs needing verification.
Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are cr eated. Notes: • Enable Audit determines if events are recor ded in the secure audit log and remote syslog.
Use To Time Zone [list of time zones] Select the time zone. Note: GMT is the factory def ault setting for non ‑ touc h ‑ screen printer models. Automatically observe DST On Off Set the printer to use the applica ble daylight saving time (D ST) start and end times associated with the printer Time Zone settin g.
Settings menu General Settings General Settings menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display.
Use To Eco-Mode Off Energy Energy/Paper Paper Minimize the use of energy, pa per, or specialty media. Notes: • For to uch ‑ screen printer models, t ouch Eco ‑ Mode , and then select from the op tions. • Off is the factory default setting. Off resets the printer to its factory default setting s.
Use To Keyboard 1 Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss Fre nch Korea.
Use To Displayed Information 1 Left side Right sid e Cust om T ext [x] Specify what is displayed on the upper left and right corn ers of the home screen.
Use To Displayed Information (continued) 1 Paper Jam Load Paper Service Error s Customize the displayed information for Waste Toner Bottle, Paper Jam, Load Paper, and Service Errors.
Use To Audio Feedback 1 Button Feed back On Off Volume 1–10 Specify whether icons and butto ns have audio feedback. Notes: • On is the factory default setting f or Button Feedback. • 5 is the factory default setting f or Volume. Show Bookmarks 1 Yes No Specify whether bookmarks are displayed from the Held Jobs area.
Use To Timeou ts Hibernate Time out Dis able d 1 hou r 2 hou rs 3 hou rs 6 hou rs 1 day 2 day s 3 day s 1 week 2 weeks 1 mon th Set the amount of time the printer waits before it enters Hibernate mode. Notes: • “Disabled” is th e factory default settin g in all co untries except European Union cou ntries and Switzerland.
Use To Print Reco very Auto Cont inue Dis able d 5–255 se c Let the printer auto maticall y continue prin ting from certai n offline situations when these are not resolved wi thin the specified time period. Note: Disabled is the factory default set ting.
Use To GUI Log Leve l 1 Everything (0) Keys (1) Debug ( 2) Warnin gs (3 ) Errors (4 ) Cri ti cal (5 ) System In fo (6) Note: This set ting only appears in debug build s. Factor y Defaults Do Not Rest ore Restor e Now Return the printer setti ngs to the factory default settin gs.
Use To Coll ate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Stack the pages of a print job in seque nce when printing multiple copies. Note: “(1,2,3 ) (1,2,3)” is the factory d efault setting. Sides (Duplex) 1 sid ed 2 sid ed Specify whether prints are on one side or on both sides of t he paper.
Use To Separator Sh eets Off Between Copies Between Jobs Between Pages Specify whether blank separator sheets a re inserted. Notes: • Off is the factory default setting. No separator sheets are i ncluded in the print job. • Between Copies inserts a blank sheet between each copy o f a print job if Collate is set to “(1, 2,3) (1,2,3).
Use To Print Area Normal Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data in the non ‑ p rintable area defined by th e Normal setting, the prin ter clip s the image at the boun dary.
Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec if y wh et her tw o ‑ sided (dupl ex) printing is set as the default for all pri nt jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the software program.
Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on on e side of a paper. Notes: • Off is the fac tory d efaul t setti ng. • The number selected is the number of page imag es that will print per side.
Use To Enhance Fine Lines On Off Enable a prin t mode prefera ble for fi les such as archit ectural drawi ngs, maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory d efaul t setti ng. • You can set this option fr om the printer software.
Use To Disk Near Full Action None E ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Curr ent Log Post & Dele te Current Log Post & Delete Oldes.
Use To Forma t Fl ash Yes No Format the flash memor y. Warni ng— Pote ntia l Da mage: Do not turn off the pri nter while the flash memory is being formatted. Notes: • Yes de lete s a ll data st ore d in fla sh me mor y. • No cancels the format request.
Use To Annotations Do Not Print Print Print annotati ons in a PDF. Note : Do Not Print is the factory default setti ng. PostScript menu Use To Print PS Error On Off Print a page containing the P ostScript error. Note : Of f is th e facto ry default se tting.
Use To Symbol Se t 10U PC ‑ 8 12U PC ‑ 850 Specify the symbol set for eac h font name. Note s: • 10U PC ‑ 8 is the U.S. factory default setting. 12U PC ‑ 85 0 is the international factory default setting. • A symbol set is a set of alphabeti c and numeric char acters, punctuation, and special sy mbols.
Use To PCL Emulation Settings Auto CR after LF On Off Specify whether the pri nter automatical ly performs a carriag e return (CR) after a line feed (LF ) control command.
HTML menu Use To Font Name Albertus MT Antiq ue Ol ive Appl e Cha ncery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lac k Copperplate Coro net Cou rier Eurostile Garamond Geneva .
Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML documents.
Use To Printing Guid e Print inform ation about lo ading paper and other spe cialty media. Media Guide Print a list of the paper sizes supported in trays and feeders. Print Defects Guide Print information a bout resolvi ng print def ects. Menu Map Print a list of the print e r control panel menus and settings.
Saving money and the environment Saving pape r and to ner Studie s show that a s much as 80 % of the carbo n foot prin t of a printe r is r elate d to paper usage.
• The Lexmark r ecycling program at www.lexmark .com/recy cle Recycling Lexmark products To retu rn Lexm ark prod ucts fo r re cycling: 1 Go to www.lexma rk.com/recycle . 2 Find t he product type yo u want to rec ycle, and then select your coun try or region f rom the list.
Maintaining the printer Warn ing —Pot ent ial D ama ge: F ailur e to m aintai n opt imum printe r per forma nce, or to re place p arts and su pplies, may c ause damag e to yo ur pr int er. Cleaning the printer Cleaning th e printe r Note: You m ay nee d to perf orm th is ta sk aft er ever y few m onth s.
Ordering toner cartridges Notes: • The estimated cartridg e yield is base d on the ISO/IEC 19752 stand ard. • Extremely low print coverage for extended per iod s of time may n egative ly affect actual yield.
Item Reg ular cartridge Worldwide High Yiel d Toner Car tridge 500HA 1 Extra High Yield Toner Cart ridge 500XA 2 Ultra High Yield Toner Cartr idge 500UA 3 1 This cartridge is supported only in MS310d and MS310dn printer models. 2 This cartridge is supported only in MS410d and MS410dn printer models.
Estimated number of remain ing pages The esti mated n umber of rem aining pages is base d on the r ecent pr intin g histo ry of the print er. Its accura cy may vary si gnific antly an d is dep endent o n many factors, such as actu al doc ument conten t, pr int quali ty sett ings , and other pr inter sett ings .
2 Pull the to ner ca rtridg e o ut using the han dle. 3 Unpack the to ner car tri dge, an d then r emove al l pack ing mat erials . 4 Sha ke the new ca rtridg e t o redi stri bute t he t oner. 5 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter .
Replacing the i maging un it 1 Pre ss the butto n on the ri ght s ide o f th e print er, an d the n open the front door . 2 1 2 Pull the to ner ca rtridg e o ut using the han dle. 3 Lift the green handle, and then pull the imaging unit out of the p rinter.
4 Unpack the new imag ing un it, and th en shake it. 5 Remove all pa cking material s from t he imaging unit. Warning—Pote ntial Da mage: Do not expo se the ima ging u nit to di rec t light for m ore than 10 m inutes. Extended exposur e to li ght may ca use p rint qua lity pro blems.
7 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter .
Moving the printer to ano ther location The pri nter a nd its ha rdwar e opti ons can be sa fely move d to anot her l ocati on by fol lowing these prec autions: • Any cart used to move th e print er must have a surfa ce able to suppor t the full foo tprin t of the prin ter.
Clearin g ja ms By carefully select ing paper and s pecialty media and loadin g it properly , you sh ould be able to avoid most j ams. If j ams occur, then foll ow the step s out li ned i n this chapt er. Warn ing —Pot ent ial D ama ge: Ne ver us e any tool t o remov e a jam .
• Do not slide the p aper in to th e tray . Loa d pape r as sh own in the i llustra tion. • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the paper or env elope s. • Push th e tray firm ly into the prin ter aft er loadi ng pape r.
Notes: • When J am Assi st is set t o On, t he prin ter auto matic ally flush es blan k pag es or pa ges wi th part ial pr int s to the standard bin af ter a jam med pag e has bee n clear ed. Check your printe d output stack fo r dis carded pages . • When Jam Recovery is set t o On or Au to, the printer repr int s jammed pages .
[x] ‑ page jam, op en front do or. [ 20y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter m ight be hot. To r educe the ris k of injur y from a hot component, allow the s urface to cool before touching it. 1 Pre ss the butto n on the ri ght s ide o f th e print er, an d the n open the front door .
4 Place th e imaging unit aside on a fla t, smooth surfac e. Warning—Pote ntial Da mage: Do not expo se the ima ging u nit to di rec t light for m ore than 10 m inutes. Extended exposur e to li ght may ca use p rint qua lity pro blems. 5 Lift the green flap in front of th e printer.
7 Inser t the imag ing unit b y ali gning the ar rows o n the si de r ails o f the unit wi th the arro ws on the sid e ra ils insid e the p rinter , and then inser t the i magi ng unit into the pr inter .
[x] ‑ page jam, open rear door . [20y .xx] 1 Open the fro nt door. 2 1 2 Gently p ull dow n the rear door. CAUTION —HOT SU RFACE: The inside of t he printe r might be hot. To redu ce the ris k of i njury fro m a hot component, allow the s urface to cool before t ouching it.
4 Clos e th e re ar d oor . 5 From the pri nter contro l pane l, touc h t o cl ear t he m essag e and cont inue p rinti ng. For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > C lear the j am, p ress OK > . [x] ‑ page jam, clear s tandard bin.
[x] ‑ page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter m ight be hot. To r educe the ris k of injur y from a hot component, allow the s urface to cool before touching it. 1 Pul l the tr ay com ple tely o ut of the pri nter.
4 Ins ert the tra y. 5 From the pri nter contro l pane l, touc h t o cl ear t he m essag e and cont inue p rinti ng. For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > C lear the j am, p ress OK > . [x] ‑ page jam, open tray [x].
3 Ins ert the tra y. 4 From the pri nter contro l pane l, touc h t o cl ear t he m essag e and cont inue p rinti ng. For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > C lear the j am, p ress OK > . [x] ‑ page jam, clear ma nual feeder.
3 Reload paper int o the multip urpose feeder. Note: M ake su re the pape r guid e li ghtly rest s ag ainst the ed ge of the paper. 4 From the pri nter contro l pane l, touc h t o cl ear t he m essag e and cont inue p rinti ng. For non ‑ touc h ‑ screen printer model s, s elect Ne xt > > C lear the j am, p ress OK > .
Troubleshooting Understanding th e printer mes sages Cartridge, imaging un it mism atch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magn etic In k Character Rec ognitio n) or non-MICR suppli es.
Change [paper source] to [custom string] load [p aper orientation] Try on e or more of the follo wing: • Load th e corr ect s ize and ty pe of pap er in t he tra y, then veri fy that the paper size and type s ettin gs ar e spe cifie d in the Pa per men u on the pr inter contro l pane l, and the n sele ct Fini shed changing p aper .
• The print job i s sent fro m a flas h drive that i s no long er att ached to the USB port . • The print er ha rd dis k contai ns pr int jobs that were s tored wh en the ha rd di sk was i nstal led in a d ifferen t pri nter model. From the printer co ntrol panel, select Continue to clear the message.
Incorrect paper size, op en [paper source ] [34] Note: The paper source can be a tray or a feeder. Try on e or more of the follo wing: • Load the co rrec t si ze of p aper in the pape r so urce. • From the pr inter contro l pan el, sel ect Cont inu e to clear the message and print using a differen t paper source.
Select Continu e to clear the message. For non -touch-screen printer mo dels, press to conf irm. Insufficie nt memory, some h eld jobs wi ll not be restore d [37] Try on e or more of the follo wing: • From the pr inter contro l pan el, sel ect Cont inu e to cl ear the m essage .
Load [paper so urce] with [paper typ e] [pape r size] [paper ori entation] Try on e or more of the follo wing: • Load the tray or feeder with the corr ect size and type of pap er. • To use the tray or feeder that has the cor rect size and type of paper, select Finished lo adi ng pape r on the printe r cont rol p anel .
Load manual feede r with [paper type] [pap er size] [pape r orientation] Try on e or more of the follo wing: • Load th e multi purpo se fe eder wit h the c orrect size a nd type of pap er. • Dependi ng o n your print er model , touch Continu e or pres s to clea r the m ess age and continue print ing.
Network [x] sof tware error [54] Try on e or more of the follo wing: • From the pr inter contro l pan el, sel ect Cont inu e to cont inue pr inting. For no n ‑ touc h ‑ screen pri nter model s, press to con fir m. • Turn off th e prin ter, wai t for abo ut 10 se conds , and then turn th e prin ter bac k on.
Printer had to restart. Last jo b may be incomplete. From the printe r con tro l panel, touch to clear the mess age an d cont inue pr inting. For non ‑ touch ‑ scre en pri nter mode ls, pr ess to con firm. For more in formation , visit http:/ /suppo rt.
List of printer and toner cartridge regions Region number Region 0G l o b a l 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Paci fic, Australia, N ew Zeal and 4 Latin Am erica 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values are the .
Serial option [x] error [54] Try on e or more of the follo wing: • Make sure that the serial cable is properly conn ected and is th e correct one for the serial port. • Make s ure th at th e se rial inter face pa ra meters (pr oto col, b aud, parit y, a nd data bits) are s et c orrectl y on the printe r and compu ter.
Too many flash opti ons in stalled [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra flash memo ry. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inte r back o n.
Solving printer problems • “Basic print er problem s” on pag e 205 • “Option problem s” on page 207 • “Paper feed problems” on page 210 Basic prin ter problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on.
Action Yes No Step 7 Check if the printer is plu gged into any surge pr otectors, uninter ruptible power supplies, o r extension c ords. Is the printer plugged in to any surg e protectors, unint erruptible power supplies, or extension co rds? Connect the printer power cord dire ctly t o a properly ground ed electrical outl et.
Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer co ntrol panel. Does Ready appear on the printer displ ay? The p rob lem is s olve d. Go to st ep 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Action Yes No Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option i n the printer driver to make it avai lable for pr int jobs. For more informa tion, see “Updating availabl e options in the printer dr iver” on page 29.
Action Yes No Step 5 Check if the opti on is selecte d. a From the appl ication you are using, select the option . For Ma c OS X version 9 users, make sure the printer is set up in Chooser. b Resend the print job. Is the tray working? The pr oble m is so lve d.
Action Yes No Step 2 Check if you are using the correct cabl e and if it is connected secur ely to the USB or parall el interfac e card. Is the correct cable secu rely connected to the USB or parallel interface card ? Contact customer support . Connect the cable to the USB or parallel interfa ce card connector.
Paper jam m essage rema ins after ja m is cle ared Action Yes No a Do either of the following: • For touc h ‑ screen printer models, touch or Done . • For non ‑ tou ch ‑ s creen printer models, select Ne xt > > Clear the jam, press OK > .
Error mes sage about re ading the flash dr ive appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB slot. Note: The fla sh drive will not work if it is inse rted into the rear USB slot. Is the flash drive inserted into the f ront USB slot? Go to step 2.
Action Yes No Step 2 a Check if the pri nter is plug ged in and turned on, an d if Re ady appears on the printer display. b Resend the print job. Do the jobs print? The p rob lem is s olve d. Go to st ep 3. Step 3 If an error messa ge appears on the pr inter display, then cl ear the message.
Confidential and other held jobs do not print Note: Confiden tial, V erify, Reser ve, and Repeat print jobs m ay be del eted if the pr inter r equire s ext ra me mory to process ad ditio nal held jobs. Action Yes No Step 1 Open the held jobs folder on the p rinter display, and then verify that your print job is listed.
Print job takes longer than ex pected Action Yes No Step 1 Change the environmental settings of the p rinter. a From the printer control pa nel, navigate to: Settings > Gen era l Set tin gs b Selec t Eco ‑ Mode or Quiet M ode , and then select Off .
Action Yes No Step 2 a From the Paper menu on the prin ter control panel, set the paper size and type to match the paper loaded i n the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is s olve d.
Action Yes No a From the printer con trol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for tra ys to be linked. b Resend the print job. Do the trays link correctl y? The pr oble m is so lve d.
Action Yes No Step 2 a Check the original file fo r manual page breaks. b Resend the print job. Did the file print corr ectly? The pr oble m is so lve d.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to th e correct positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. The p rob lem is s olve d. Step 2 From the printer cont rol panel, set th e p aper size and type in the Paper menu to match the paper loaded in the tray.
Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2.
Action Yes No Step 2 Reinstall the imagin g unit and the toner c artridge. a Remove the toner cartridge. b Remove the ima ging unit. Warn ing— Pot en tia l Damag e: Do not expose the ima ging unit to direct light fo r more than 10 minu tes. Extended exposure to li ght can cause print qual ity problems.
Action Yes No Step 3 a Depending on your operating system, specify the paper size f rom Printing Pr efe rences or f rom the Pr int dialog . b Resend the print job.
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and lengt h guides in the tray to th e correct positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appe ar? Go t o st ep 2.
Repeating defects appea r on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the d efects that equals: • 97 mm (3 .82 in. ) • 47 mm (1 .85 in. ) • 38 mm (1.5 in.) Is the distance between defects equal t o one of the l isted measurements? Go to step 2.
Action Yes No Step 2 a From the p rinter contr ol panel, s e t the paper type, textur e and weight in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3.
Print is too light Action Yes No Step 1 a From th e Quality menu on the printe r control pa nel, increase the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. The p rob lem is s olve d.
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Po ten tia l Dam age : Do not expose the imag ing unit to direct light for mor e than 10 minutes.
Action Yes No Step 2 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Po ten tia l Dam age : Do not expose the imag ing unit to direct light for mor e than 10 minutes.
Printer is printing solid black pages Action Yes No Step 1 a Rein sta ll the imag ing unit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Po ten tia l Dam age : Do not expose the imag ing unit to direct light for mor e than 10 minutes.
Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Depending on your oper ating system, specify the tray or feeder f rom Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lin es appear on pri nts? Go t o st ep 2.
Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify t he paper type, texture, and weight from Printi ng Preferences or from th e Print dialo g. b Resend the print job.
Action Yes No Step 5 Replace the imaging unit , and then resend the print job. Do streaked vertical li nes appear on pr ints? Contact customer support at http://support.
Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a cor rect fill pattern. b Resend the print job. Do vertical void s appear on prints ? Go t o st ep 2. The p rob lem is s olve d.
Toner specks appear on prints Action Yes No Replace the imaging unit , and then resend the print job. Do toner specks appear on prints? Contact customer support . The pr ob lem is s olve d. Toner fog or background sh ading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstal l the imaging uni t.
Action Yes No Step 1 From the Paper menu on th e printer c ontrol panel, check the paper type and weight. Do the paper type and texture match the paper load ed in the tray? Go to step 2. Specify the paper type and weight from the tray settings to ma tch the paper loaded in the tray.
Solving home screen applications problems This trouble shooti ng step appl ies only to touch ‑ screen pri nter model s. An appl icat ion e rror has occurred Action Yes No Step 1 Check the system log fo r relevant details. a Open a Web browser, and then type the prin ter IP address in the address field.
Action Yes No Step 2 Make sure the printer IP address is correct. a View the p rinter IP address: • From the TCP/IP section in the Net work/Ports m enu • By printin g a network setup pa ge or m enu settings pag e, and then finding the TCP/IP section Note: An IP address appears as four sets of numbers separated by perio ds, suc h as 123.
Contacting cu stomer suppo rt When you cont act customer supp ort, describe the pr oblem you are experien cing, the message on the printer di splay, and the troubl eshoot ing steps you ha ve alre ady taken to fin d a sol ution . You need to know your pr inter m odel type and se rial number.
Notices Prod uct i nfor mat ion Produc t name: Lexmark MS510d n, MS610d n, and MS610de Machin e type: 4514 Mode l(s): 630, 635, 646 Edition notice May 2013 The foll owing p aragraph does not apply to any country where such pro visions are in consis tent wit h loca l law: LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexmar k with diamond design , and Ma rkVision are trad emarks o f Lexmark Int ernation al, In c., regist ered in the United St ates and/or other countries. PrintCr yption is a tr adema rk of Le xmark In ternatio nal, Inc. Mac and the Mac logo are trademarks of Apple In c.
Univers Lin otype-Hell AG and/or its subsid iaries All other trademarks are th e property of their res pective owners. AirPrint and the Air Print logo ar e trademarks of Appl e, Inc .
Noise emission levels The following measuremen ts were made in acc ordance with ISO 7779 and reported in conform ance with ISO 9296. Note: Some mo des ma y not apply t o your p roduct. 1-meter average sound pressure, dBA Printing 55 dBA (simplex ); 54 dBA (duplex) Read y N/A Values are subject t o change.
the waste dry cell batteries recycle logo and provides th e recycle service in order to have the appropriate process for the waste dry cell batteries. Static sensitivity notice This s ymbol i dent ifie s stat ic- sensit ive pa rts. Do no t to uch in the a reas n ear th ese symb ols wit hout firs t tou ching the metal frame of the print er.
Class I la ser product s are no t consid ered to be h azardous . The printe r contain s interna lly a Cla ss IIIb ( 3b) laser that is nominally a 7 milliwatt gallium ars enide las er operati ng in the wavel ength of 655 -675 nan ometers.
Mode Description Power consumption (Watts) Hibernate The product is in a lo w ‑ level en ergy ‑ saving mode. 1 Off The product is plugged into an elec trical outlet, but the po wer switch is turned off. 0 The power consumption levels listed in the previous table represen t time-averaged measurements .
Industry Canada compliance statement This Cl ass B digit al appa ra tus me ets a ll requi rem ents of the Can adi an Inte rfere nce-Causi ng Equipm ent St andar d ICES-003.
Industry Canada (Canada) This devic e compl ies with Indus try Canada sp ecifica tion RSS-210. Operation is subject to the followi ng two cond itions: (1) this device may not cause interferen ce, and (2) this devi ce must accept any interference, in cluding in terference th at may cause u ndesir ed oper ation o f the de vice.
Complian ce is indica ted by the CE m arking. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hungá ria Kft .
Español Por medio de la presente, Lexmark Interna tional, Inc. declar a que e ste produ c to cumple co n los requ isitos esenciales y cuales quiera ot ras disposicio nes aplica bles o exig ibles de la D irectiva 1999/5 /CE. Eesti Käesoleva ga kinnitab Lexmark Internat ional, Inc.
This limi ted warran ty applies to this product only if it wa s or iginally p urcha sed for your us e, and no t for resal e, from Lexmark or a Lexm ark Remarketer, r eferred to in this statement as “Remarketer.
Extent of l imited warranty Lexmark does not warrant unin terrupted o r error-free operati on of any product or the durability or longevity of prints produced by any pr oduct.
Patent acknowledgment The use of th is product or ser vice is subject to th e reason able, non-di scrim inato ry te rms in the Intel lectual Pro perty Rights (I PR) Disclosu re of Certico m Corp. at th e IETF for E lliptic Curve Cryptogr aphy (ECC) Cipher Suit es for Transport Layer Secur ity ( TLS) i mplemen ted in t he produc t or servic e.
Index Numerics 250 ‑ sheet tray installi ng 26 550 ‑ sheet tray installi ng 26 Symbol s [x] ‑ page jam, clear manual feeder. [25y.xx] 191 [x] ‑ page ja m, clear standard bin. [20y.xx] 188 [x] ‑ page jam , open fron t door. [20y.xx] 184 [x] ‑ page jam, open rea r door.
Sleep mode 62 conse rving su pplie s 170 contact ing cust omer s upport 238 contro l panel, printe r 37 indicato r light 38, 69 Slee p butt on li ght 3 8, 6 9 contro lle r board accessin g 12, 40, 74 .
H held jobs 55, 95 pri nting from a Mac intos h comput er 56, 95 prin ting from Windows 56, 95 Help menu 168 Hibernate mode using 63, 1 06 Hibernate Timeout setting 64 , 107 hiding icons on the home s.
Confidentia l Print 143 Configure MP 126 Cust om Names 130 Custom Types 130 Defau lt So urce 12 3 Erase Tempo rary Da ta Files 1 45 Finis hing 159 Flash Drive 155 General Sett ings 147 Help 168 HTML 1.
PostScr ipt m enu 16 4 prepa ring to set up th e print er on an Et hernet netw ork 30 print i rregularities 223 print jo b cancel ing fr om the pri nter con trol panel 57 cancel ing, from com puter 57.
Lo ad [p ap er so urce] w ith [custo m type name] [p aper orient a tion] 197 Lo ad [p ap er so urce] w ith [pape r size] [paper orientat ion] 197 Lo ad [p ap er so urce] w ith [pape r type] [paper siz.
Replace unsu pporte d im aging un it [32.xy] 202 replacing imaging unit 17 7 toner cart ridge 175 Reports menu 131, 134 reserve prin t jobs pri nting from a Mac intos h comput er 56, 95 prin ting from.
jammed pages are not reprint ed 211 job prin ts f rom wr ong tr ay 21 5 job prin ts o n wrong p aper 215 jobs do no t pri nt 212 Large jobs do not collate 217 multipl e ‑ lang uage P DF files do not.
An important point after buying a device Lexmark MS610 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark MS610 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark MS610 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark MS610 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark MS610 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark MS610, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark MS610.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark MS610. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark MS610 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
