Instruction/ maintenance manual of the product MS410DN Lexmark
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MS410 Series User's Guide Septembe r 2012 www.lexma rk.com Machine type(s): 4514 Model(s): 420, 430.
Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .5 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....7 Findi ng in formati on abo ut the p rint er.
Prin ting i nformati on p ages.... .... ....... ..... ..... .... ....... ..... .... ....... ..... ..... ....... ..... .... ..... ....... .... ..... .. ....... ....... ...53 Cancel ing a p rint job. .... ..... ..... ...... ..... .... .... ....... .... .
Copyi ng prin ter setti ngs to other prin ters.... .... ..... ...... ..... .... ...... ..... .... ...... ..... .... ...... ..... .... ...... ..... . .... ... .103 Restori ng fac tory de fault settings. ..... ....... ...... .......... ...... ....... ..
Safety information Connect t he power cord to a properly grounded electr ical out let th at is near the prod uct a nd easil y accessi ble. Do not p lace or use th is prod uct n ear water or wet l ocati ons. CAUTION—PO TENTIAL IN JURY: Th is produ ct uses a laser.
CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately. Keep all other tr ays cl osed u ntil nee ded. CAUTION —SHOCK HA ZARD: Do not se t up this pr oduct o r make any el ectrical or cabling c onnectio ns, such as the fax f eature, power co rd, or te lephone, duri ng a light ning storm.
Learni ng about the prin ter Finding informa tion about th e printer What are you looking for? Find it here Initia l setup in structions : • Connecting the printer • Installin g the p rinter s oftware Setup documentation—The setu p documentation came with the pr inter and is also a vailable on the Lexmar k Web site at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.
1 2 3 4 5 1 Righ t side 305 mm ( 12 in .) 2 Front 510 m m (20 i n.) 3 Left side 205 mm ( 8 in.) 4 Rear 205 mm ( 8 in. ) 5 Top 305 m m (12 i n.) Printer configurations CAUTION—PO TENTIAL IN JURY: To reduce the risk of equipment instability, load each tray separately.
1 2 3 5 6 7 8 9 4 1 Printer control panel 2 Paper s top 3 Standard b in 4 Front door release button 5 Controller board ac cess door 6 Standard 2 50 ‑ sheet tray 7 Optio nal 2 50 ‑ or 550 ‑ sheet.
Using the printer control panel 9 3 1 2 4 5 6 7 8 Use the To 1 Menus button Open the menus. Note s: • The menus are available only when the printer is in the Rea dy state. • Pressing the button while navigati ng within the menus returns the pri nter control panel to the top ‑ leve l menu scre en.
Use the To 9 Indicator light Determine the status of the printer. Understanding th e colors of the Sleep butt on and indicato r lights The col ors of t he Slee p butt on an d indicat or lig hts on t he pr inter contro l pane l signify a certa in print er stat us or conditio n.
Notes: – An IP addres s appears as four sets of nu mbers separ ated by per iods, such as 12 3.123.123.123. – If you are using a proxy server, then temp orarily disable it to load the We b page correctly. 2 Open a Web browser, and then type the print er IP address in the ad dress field.
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are access ing the cont roller boa rd or ins talling opt ional hardw are or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing.
2 1 1 Mem ory ca rd conn ecto r 2 Option card connector Installing a memory card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry devic.
3 Alig n the no tch (1 ) on the m emor y card with the ridge (2) on the connect or. 1 2 4 Push the memo ry card straight into the conn ector, and th en push the card towa rd the contro ller boa rd wal l until it cl icks into plac e. 1 2 5 Close the co ntroller board acc ess do or.
Installing an op tional card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from the electr ical ou tlet befo re conti nuing .
4 Push the c ard firmly into place as sh own in the illustr ation. Warning—Pote ntial Da mage: Imprope r inst allati on of t he c ard may cause d amag e to th e card a nd the contr oll er boar d. Note: The entire lengt h of the connec tor on th e card must to uch and be flus hed aga inst the c ontrol ler boar d.
Installing hardware options Installi ng opti onal tray s CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller board or installing o ptional hardware or memo ry device s somet ime af ter se tting up the print er, th en turn t he pri nter of f, and un plug the power c ord from th e electric al outl et befo re conti nuing.
7 Align th e printe r with the tray, a nd then slo wly lower t he printe r into pla ce. 8 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er.
• The appropriate Ethernet cable with the Ethern et port Warn ing— Poten tial Dama ge: D o not touch t he USB c able , any netw ork ad apter, or the printer in th e area s hown while ac tively printing. Loss of dat a or a m alfunctio n can occu r.
1 Obtain a co py of the so ftware ins taller packa ge. • From t he So ftware a nd Doc umenta tion CD that came with your printer. • From ou r Web sit e: Go to htt p:// suppo rt.
For Windows users 1 Open the printers folder. In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s .
Networking Notes: • Purchase a Ma rkNet TM N8352 wireless networ k adapter first b efore setting up the printer on a wireless netwo rk. For infor mation on installin g the wireless network a dapter, see the i nstructio n sheet t hat came wi th the adapter .
In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e D:setup.exe . c Pres s Enter , or cli ck OK . Note: D is the le tter of your C D or DVD drive. 3 Click Instal l , and then follo w the instru ctions on the compu ter screen.
– This feature is supported only in Ma c OS X version 10.5 . a From the Appl e menu, na vigate to: System Pref erence s > Print & Fax b Click + , and then navigate to: AppleTa lk > select .
– To find the WPA/WP A2 presh ared k ey/passph rase for the wirel ess netw ork, se e the doc umenta tion th at came with the access point, see the We b page associated with the access point, or con sult your system s upport pers on.
Instal ling the Wir eless Setup Ut ility 1 Go to the Le xmark Web site at http: //sup port. lexmark .com . 2 Downloa d the lat est Wireles s Setup Ut ility. 3 Doub le ‑ click the down loaded softwa re insta ller packa ge. 4 Follow the instruct ions on the computer s creen.
• Make sure a wireless n etwork ada pter instal led in your printer is attached and working properly . 1 From the Fi nder, nav igate to: App lica tio ns > select your printer fold er 2 Doub le ‑ click Wireles s Setup Assi stant , and then follow the inst ructions on the comp uter screen.
Printing a network se tup page If the pr inter is conn ected to a n etwork , then p rint a network setup page to veri fy the networ k conne ction . This page also pro vides i mportant informa tion tha t aids ne twork printing c onfigu ration.
Loading paper and specialty media The sele ction and h andlin g of paper and specialt y media ca n affect how reliably do cument s print. For mor e informati on, see “Avoid ing jams” on page 105 a nd “Sto ring pap er” on page 4 8.
3 Change t he sett ings, and then press . Using the stan dard bin an d paper sto p The sta ndard bin h olds up to 150 sheets o f 20 ‑ lb paper . It collec ts print s facedown . The st andard bin i ncludes a paper stop t hat keeps p aper from slid ing out t he fron t of the bi n as it st acks .
L G L B 5 E X E C 2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of th e paper you are loading. A 6 A 5 L G L A 5 B 5 E X E C 2 Loading pape r and specialt y media.
3 Squeeze and then slide the length guide tab to the correct position for th e size of the paper you are loading. A 6 A 5 LGL A5 B5 EXEC 2 1 Notes: • For some pap er sizes li ke letter, legal, an d A4, squeeze and s lide the leng th guide t ab backward to accommodate their length .
A 4 L T R E X E C B5 A5 L TR/ LGL EXEC A 4 A5 B5 A6 4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 5 Load th e paper st ack. Notes: • Load with the printable side facedown when using recycled or preprinted paper.
• Load le tterhea d facedown , with the top edge of the sheet t oward the front of th e tray. Fo r two ‑ sid ed printing, load letterhead faceup with th e bottom edge of th e sheet toward the fro nt of the tray. • Make sure the pape r is be low the ma ximum pap er fill i ndicat or loc ated on the side of the wi dth guide .
Loading the multipurpose feeder Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper labe ls, and en velope s. You can a lso use i t for sin gle ‑ page prin t jo bs on lett erhe ad .
2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading. 2 1 3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them. Do n ot fold or crease th e paper.
• Make sure the pape r or s pecialt y media i s below the m aximu m paper f ill ind icator locate d on the pa per guides. Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recomm ended printable side faceup and the top edge entering the prin ter first.
• Load let terhea d faceu p with th e top edg e entering the pr inter first. For two ‑ sided (duplex ) printi ng, load letterhead facedown with the bott om edge ent ering the printer first. • Load envelopes with the flap on the left side facedown.
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Pa per Menu . 3 Change the tr ay sett ings to sp ecify the paper size an d type for the tray . • To lin k trays, make sure th e paper si ze and t ype for the tr ay matc h with th at of th e other tra y.
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Pa per Menu > Custom Ty pes . 3 Select a custo m paper t ype name, a nd then sele ct a custo m paper type. Note: P lain Pa per is the factor y default paper type for all use r ‑ defined cus tom names.
Paper and specialty media guide Additi onal info rmatio n for printing o n speci alty med ia may be f ound in th e Card St ock and Label Gui de av ailab le at http: //suppo rt.le xmark.co m . Paper guidelines Select ing the c orrect paper or special ty media reduces printin g problem s.
Grain direction Grain ref ers to the alignm ent of the pa per fib ers in a sh eet of pap er. G rain is eit her grai n lon g , running the le ngth of the paper , or grain short , running the wid th of the p aper. For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain l ong pa per is rec ommen ded.
• Avoid papers wit h rough or heavil y textur ed surfac es. Use papers pr inted with heat ‑ resistan t inks design ed for use in xe rographi c copiers. The i nk must be able t o withstand tempera tures up to 230°C (446°F) wi thout melti ng or relea sing ha zardous emiss ions.
Lexmark does not endo rse specific suppl iers, al though a c onverter’s product list fo r special applicat ions is m aintai ned. However, the follo wing paper choi ce guidel ines will help al leviate the environmental im pact of prin ting: 1 Minimi ze paper consum ption.
• Do not use prepr inted car d stock manuf acture d with chem icals tha t may contamina te the printe r. Prepri nting intro duce s semi ‑ liq uid and volati le comp onen ts in to the pr inter .
• Do not use labe ls with exposed adhesive. • Do no t print wi thin 1 mm (0.04 inch) of the edg e of the la bel, of th e perf orati ons, or betw een di e ‑ cuts of th e la be l. • Make sur e the ad hesive backing do es not r each to t he ed ge of the sheet .
Supported pape r sizes, types, and weig hts For i nformati on on c ard stock an d la bels, see the Card Stock & Label Guide . Supported p aper sizes Paper si ze Standar d tray Opti ona l 250 ‑ or 550 ‑ sheet tr ay Multipurpo se feeder Duplex mode A4 210 x 297 mm (8 .
Paper si ze Standar d tray Opti ona l 250 ‑ or 550 ‑ sheet tr ay Multipurpo se feeder Duplex mode 10 Envelo pe 105 x 2 41 mm (4 .1 x 9. 5 in.) XX X DL Envelope 110 x 2 20 mm (4 .3 x 8. 7 in.) XX X C5 Enve lope 162 x 2 29 mm (6.4 x 9 i n.) XX X B5 Envelope 176 x 2 50 mm (6 .
Paper type 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Duplex mode Preprint ed Colored Paper Light Paper Heavy Paper 2 Rough/Cotton X 1 One ‑ sided paper labels designed for laser prin ters are supported f or occa sional use. It i s recommended to print 20 or fewer pages of paper labels per month.
Printing This chapte r cove rs printi ng, printer report s, and job cancela tion. Selecti on and handl ing of paper an d specialt y media can affect how r eliably docu ments print . For more i nformation, s ee “Avoiding jams” on page 105 a nd “St oring paper” on page 48.
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > Print Settings > Qu ality Menu > Toner Da rkness .
In Wind ows 8 From th e Search charm, type run , a nd then na vigate to: Apps list > Run > type control printers > OK In Wind ows 7 or ea rlier a Click or click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s .
Understandin g the printer menus Menus list Paper Menu Reports Network /Ports 3 Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng Custom Types Uni.
Paper Size /Type menu Use To Tray [x] Size A4 A5 A6 JIS ‑ B5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the pa per size loaded in each tray. Notes: • Lett er i s th e U.S . fa ctor y defa ul t set ting . A4 is th e in tern at iona l fac to ry default setting.
Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En vel ope B5 Env elope Oth er En vel ope Specify the paper size loaded in the multipurpose feeder.
Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the paper size being manually loaded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting.
Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose fe eder. Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the default paper source.
Use To Labels Texture Smoo th Normal Rough Specify the relati ve texture of th e labels loaded. Note: Normal is the factor y default setting. Bond Texture Smoo th Normal Rough Specify the relative texture of th e bond paper loaded. Note: Rough i s the factory default setting.
Paper Weig ht menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory defa ult setting. Card S tock Weigh t Light Normal Heavy Specify the relative weight of the car d stock loaded.
Use To Colo red W eigh t Light Normal Heavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory defa ult setting. Light W eight Light Specify that th e weight of the paper loa ded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy.
Use To Light Lo ading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Light as the paper type. Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy as the paper type.
Universal Setu p menu Use To Units of Measure Inches Millimete rs Identify the units of measure. Note s: • Inches is the US factory default setting. • Millim eters is the inter national factory default setting. Portrait Width 3–8.5 i nche s 76–21 6 mm Set the portra it width.
Use To Network Se tup Page Print a report c ontaining information abou t the network printer setting s, such as the TCP/IP add ress inform ation. Note : This menu item appears only in netwo rk printers or in printers connected to print servers. Profil es List Print a list of profiles store d in the prin ter.
Use To PS Smar tSwi tch On Off Set the printer to automa tically switch to PS emulation when a print job requir es it, regard less of the default printer language.
Network Card menu To access the menu, na vigate to either of t he following: • Networ k/Po rts > Standa rd Ne twork > Standard Netw ork S etup > Net work Ca rd • Networ k/Po rts > Network [x] > Network [x] Se tup > Network Card Use To View C ard Status Connected Discon nected View the connection status of the networ k card.
Use To Enable AutoIP Yes No Specify the Zero Configurati on Networking setting. Note: Yes is the fa ctory d efault setting . Enable FTP/TFTP Yes No Enable the b uilt-i n FTP server, wh ich lets you send fil es to t he printer u sing Fi le Transfer Protocol.
Use To Set Hostna me * Set th e h ost name . Note: The host name is limited to 15 cha racters, and acc epts US ‑ ASCII, alphanumer ic characters and hyphen onl y. View Address * View the cur rent IPv6 addresses. View R oute r A ddr es s * Vi ew the current router ad dress.
Use To Activate Yes No Enable or disable App leTalk support. Note : Yes is the f actory default setting. View N ame Show the assigned AppleTalk name. Note : The name can be changed only from th e Embedded Web Server. View Address Show the assigned AppleTalk a ddress.
Use To USB Buffer Disabled Auto 3K to [maximum size allowed] Set the size of the USB input buffer. Note s: • Auto is the fac tory d efault setting . • Disabled turns of f job buffer ing. • The USB buffer size va lue can be changed in 1-KB increments.
Use To Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased security when connecting to the SMTP serv er. Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used.
Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are creat ed. Notes: • Enable Audit determines if events are recor ded in the secure audit log and remote syslog.
Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ian Polski Greek Magyar Turkce Cesk y Simpli fied C hinese Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display.
Use To Run Initia l setup Yes No Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wiza rd by selecting Done at the country or regi on selection screen, the default becomes No. Paper Si zes US Metric Specify the unit of measurement for paper si zes.
Use To Timeou ts Prolong Sc reen Timeout On Off Display a message that lets you reset the screen timeout timer instead of r eturning to the prin ter displa y.
Use To Press Sl eep Button Do not hing Slee p Hibernate Determine how the pri nter, while in idle state, reacts to a sh ort press of the Sleep button. Note: Sleep is t he fact ory default setting. Press and Hold Sleep Button Do not hing Slee p Hibernate Determine how th e printer , while in idle s tate, reacts to a long press of the Sleep button.
Use To Print Area Normal Whole Pa ge Set the logical a nd physical printabl e area. Notes: • Normal is the facto ry default setting. When attemptin g to print data on the non ‑ printab le area defi ned by the N ormal setting, the prin ter clips the ima ge at the boundary.
Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec ify wh ether t wo ‑ sided (dupl ex) printing is set as the default for all pri nt jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the software program.
Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on one sid e of a paper. Notes: • Off is the fac tory def ault se tting. • The number selected is the number of page imag es that will print per side.
Use To Enhance Fine Lines On Off Enable a prin t mode preferab le for file s such as archit ectural drawi ngs, maps, electr ical circuit diag rams, and flow charts. Notes: • Off is the fac tory def ault se tting. • You can set this option fr om the printer software.
XPS menu Use To Print Error Pages Off On Print a page containing i nformation on errors, inc luding XML mar kup errors. Note : Of f is th e facto ry default se tting. PostScript menu Use To Print PS Error On Off Print a page c ontaining th e PostScri pt error.
Use To Symbol Se t 10U PC ‑ 8 12U PC ‑ 850 Specify the symbol set for eac h font name. Note s: • 10U PC ‑ 8 is the US factor y default sett ing. 12U PC ‑ 85 0 is t he inte rna tion al factory d efault set ting. • A symbol set is a set of alphabeti c and numeric characters, punc tuation, and special sy mbols.
Use To PCL Emulation Settings Auto CR after LF On Off Specify whether the pri nter automatical ly performs a carriage return (CR) after a line feed (LF ) control command.
Saving money and the environment Lexmark is co mmitted to environmen tal sustain ability a nd is co ntinuall y improving its pri nters to reduc e their impac t on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ecti on and recycli ng prog rams .
Avoid paper jams Correct ly set the paper t ype and s ize to av oid paper jams. F or more informatio n, see “Avoidin g jams” on page 1 05. Saving energy Using Eco ‑ Mode Use Eco ‑ Mode to quickly s elect on e or mor e ways to re duce you r printer' s envir onmenta l impact .
3 From the Pr ess S leep Butt on or P res s and H old Sl eep Bu tton drop ‑ down me nu, sel ect Hibe rnate . 4 Click Submi t . Note: If the pri nter is i n Hibernate mode, th e Embedd ed Web S erver is disabled.
Setting Hibern ate Timeout Hibern ate Time out le ts you set th e amount of tim e the printe r waits aft er a pri nt job i s process ed befo re it go es into a reduce d power stat e. Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Recy cling Lexmark pr ovides collec tion progra ms and e nviro nmenta lly prog ressiv e appr oaches to recycl ing. Fo r more i nform ation, see: • The Notices ch apter • The Envi ronme ntal Sustai nability sectio n of the Lexmark W eb site at www.
Securin g the prin ter Using the security lock feature The printer i s equipped with a securit y lock feature. Attach a s ecurity lock c ompatible with most laptop com puters in the loca tion sh own to secure the prin ter in place.
Erasing volatile memory The volatile me mory (RAM) inst alled in your pr inter req uires a power source to ret ain information. To erase t he buffered data, s impl y turn off the pri nter.
Maintaining the printer Warn ing— Poten tial Dama ge: F ailur e to ma intain o ptimum printe r perf ormance , or t o repla ce parts and su pplies, may c ause damag e to yo ur pr int er. Cleaning the printer Cleaning th e printe r Note: You m ay need to per form this ta sk aft er e very f ew mon ths.
Using the printer c ontrol panel From the print er co ntrol panel, nav igate to: > Report s > > Device Sta tistics > Note: Yo u can vie w the sta tus of par ts and s upplies in the “Su pply Info rmation” s ectio n of the pages pri nted.
Item Retu rn Pr ogra m c artr id ge For the United States and Ca nada Toner Cartridg e 501 High Yiel d Toner Cartridg e 501H Extra High Yield Toner Cart ridge 501X 1 Ultra High Yield Toner Cartr idge .
Item Reg ular cartridge Extra High Yield Toner Cart ridge 500XA 2 Ultra High Yield Toner Cartr idge 500UA 3 1 This cartridge is supported only in MS310d and MS310dn printer models. 2 This cartridge is supported only in MS410d and MS410dn printer models.
Replacing supplies Replacing the toner cartridge 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Pull the tone r cart ridge out us ing the han dle. 3 Unpack the to ner cart ridge , and the n remove all packin g mat erials.
6 Clos e the front door. Replacing the imag ing unit 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Pull the tone r cart ridge out us ing the han dle.
3 Lift the green handle, and then pull the imaging unit out of the p rinter. 4 Unpack the new imag ing unit, and then s hake it. 5 Remove all pa cking ma terials fr om the imag ing unit. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to direc t light for mor e than 10 minut es.
6 Inser t the imaging unit in to the p rinter by ali gning the arro ws on the side r ails of the ima ging un it with th e arrows on the si de rail s insi de the pr inte r. 7 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the pr inter.
• If an o ption al tray i s inst alled, t hen rem ove i t from t he print er. To remov e the opt ional tray, slide th e latch on th e right side of th e tray t oward the f ront o f the tray un til i t clicks into place. • Use the hand holds loca ted on both si des o f the pr inter to li ft it.
Managing the printer Finding adva nced networking and adminis trator informa tion This chapt er cov ers ba sic admin istrat ive suppo rt ta sks using the Embe dded We b Server .
Notes: • Select able aler ts can be set on t he tone r cartrid ge and imaging unit. • All selectab le alerts can be set for nearly lo w, low, and very low supply conditions . Not all s electable al erts can be set f or the end ‑ of ‑ life supply condit ion.
3 Modify th e settin gs: • Set a maximum number of PIN entry attempts. When a user exceeds a sp ecific number of PIN entry attempts, all of the jobs for t hat user are delete d.
Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/P orts m enu. The IP address appears a s four sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Clearin g jams Careful ly select paper and specialt y media and load t hem proper ly to av oid mo st jams. For mo re inform ation, see “Avoiding ja ms” on pag e 105. If jam s occur, th en follow th e steps outl ined in t his chapter. Note: Jam reco very is se t to Auto by d efault.
• Do not slide t he pape r into the tr ay. Loa d paper as shown in the i llust ratio n. • Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper o r envelop es. • Push th e tray firm ly into the prin ter aft er loadi ng pape r.
• When Jam Recovery is set t o On or Au to, the printer repr int s jammed pages . However, t he Auto set ting does not guarantee t hat the page wi ll print. 1 5 6 2 3 4 Area Printer control panel messa ge What to do 1 Standard bin Jam, standard bin [20y.
Jam, fro nt door [20 y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter mig ht be hot. To redu ce the ris k of injur y from a h ot component, allow the s urface to cool before touching it. 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door.
4 Place th e imaging uni t asi de on a flat, s mooth surfac e. Warning—Pote ntial Da mage: Do not expo se the imagin g unit to direc t light for mor e than 10 minut es. Extended exposur e to li ght can ca use pr int quali ty proble ms. 5 Lift the green flap in front of th e printer.
7 Inser t the im aging unit by aligni ng the ar rows o n the si de rail s of the unit wi th the arrows on the side ra ils in side the p rinter, and the n inse rt the i magi ng unit into th e prin ter.
Jam, re ar door [20y.xx] 1 Pre ss the button on the righ t side o f the printe r, and t hen ope n th e front door. 2 1 2 Gently p ull down t he rear do or. CAUTION —HOT SU RFACE: The inside of the pr inter m ight be ho t. To redu ce the r isk of injur y from a hot component, allow the s urface to cool before t ouching it.
4 Clos e the rear a nd fro nt do ors. 5 From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Jam, standard bin [20y.xx] 1 Firmly gr asp the jammed p aper on e ach side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed.
Jam, pull tray 1. Push do wn blue flap. [23y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter mig ht be hot. To redu ce the ris k of injur y from a h ot component, allow the s urface to cool before touching it. 1 Pull the tray out c omplet ely.
4 Ins ert the tra y. 5 From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Jam, tra y [x] [24y.xx] 1 Pull out the tray c omplet ely. 2 Firmly gr asp the jammed p aper on e ach side, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are removed.
3 Ins ert the tra y. 4 From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Jam, MP feeder [250.xx] 1 From th e multi purpose feede r, firmly gr asp the jammed p aper on e ach side, a nd then gently p ull it ou t. Note: M ake sure all paper fragmen ts are removed.
Troubleshooting Understanding th e printer mes sages Cartridge, imaging un it mism atch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magn etic Ink Char acter Recog nition) o r non-MICR suppli es. Note: F or a list of supp orted suppli es, see th e “Order ing supp lies” se ction of the User's Guide or visit www.
If nece ssary, pre ss on the printer contro l panel to cle ar the me ssage and continu e prin ting. Imagin g unit lo w [84.xy ] You may nee d to o rder an imaging unit. If necess ary, pres s on the printer control panel to clear the mes sage and continu e printin g.
Comp lex p age may misp rint [39] Try on e or m ore of the fo llowing: • From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. • Reduce the number and s ize of fonts, t he number and com plexit y of images, and the num ber of pages in the print job.
Cannot collate large docume nt [37] Try on e or m ore of the fo llowing: • From the pr inter c ontrol panel, pre ss to pr int the portion of the jo b alrea dy stored and begi n colla ting the rest of th e prin t job. • Cancel the curr ent prin t job.
Load [paper so urce] with [paper s ize] [orientation] Try on e or m ore of the fo llowing: • Load the tray or feeder with the corr ect size of paper. • From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g. Note: If the printer finds a tray that has the correct paper size, th en it feeds from that tray.
Load MP feede r with [paper size] [o rientation] Try on e or m ore of the fo llowing: • Load the feeder with the corr ect size of paper. • From the print er co ntrol panel, pr ess to clea r th e messag e and co ntinue printin g.
If you do no t wish to a ccept thes e risk s, then re mov e the thir d ‑ pa rty supply o r part from your pri nter, and the n instal l a genuine Lexmark supp ly or part. Note: For the list of s upported supplies, see th e “Ordering supplies” section of t he Us er' s G uide or visi t http: //suppo rt.
Print er and toner c artridg e regi ons Region number Region 0G l o b a l 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Paci fic, A ustralia, N ew Zealand 4 Latin Am erica 5 Africa, Middle East, rest of Europe 9I n v a l i d Notes: • The x and y values represent .
Replace uns upported cartrid ge [32.xy] Remov e the to ner ca rtridg e, and t hen ins tall a sup porte d one to clear t he me ssage and conti nue print ing. For more informa tion, se e the in structi on shee t that c ame wit h the suppl y or see the “Rep lacing s upplies” sec tion of th e User’s Guide .
Too many t rays. Remove some. [58] 1 Turn off th e printer . 2 Unplug the power cord fro m the electrical outlet. 3 Remove the extra trays. 4 Connec t th e power cord to the elect rical outlet .
Action Yes No Step 4 Check other electrical equipment plugged into the electrical outlet. Does other elec trical equipment work? Unplug the other electrical equipment, and then turn on the printer. If the prin ter does not work, then reconnect the other electrical equipment.
Action Yes No Step 11 Check the installed printer dri ver. Is the correct printer driver instal led? Go to step 12. Install the correct printer driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. Is the printer working? The pr oble m is so lve d.
Action Yes No Step 3 Print a menu setting s page, and then check to see if the internal option is listed in the I nstalled Features list. Is the internal option li sted in the menu settings page? Go to step 4. Reinstall the internal option. Step 4 a Check if the internal opti on is selected.
Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manual ly add the tray in the printer driver to ma ke it available for pr int jobs. For more information, see “Upd ating available options in the printer dri ver” on page 22.
Paper feed problems Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do on e or more of the following: • Make sure pape r lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size i ndicators on the tray.
Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control pan el, navigate to: > Settings > > General Settings > > Print Recovery > > Jam Recovery > 2 Press the arr ow buttons until On or Auto a ppears, and then press .
Action Yes No Step 4 a Check if the ports (USB, ser ial, or Ethernet) are working and i f the cables are securel y connected to the computer and the printer. Note: For more inform ation, see the setup documentation tha t came with the printer. b Resend the print job.
Print job takes longer than ex pected Action Yes No Step 1 Reduce the number and size of fonts, the number and c omplexity of images, and the number of pages in the print job , and then resend the print job. Does the print job still take l ong? Go t o st ep 2.
Action Yes No Step 3 a Depending o n your operating system, open Pri nting Preference s or the Print dialog, and then sp ecify the paper type. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is s olve d.
Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the pri nter control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Did the job print and col late correctly? The p rob lem is s olve d. Go to st ep 2. Step 2 a From the printer software, set Coll ate to (1,2,3) (1,2,3).
Print qual ity probl ems Char acter s ha ve jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer.
Action Yes No Step 1 a Check if there is packing materia l left on the imag ing unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng material is properly removed from th e imaging unit. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the paper loaded. b Resend the print job. Is the page or image clipped? Go t o st ep 2. The p rob lem is s olve d . Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray.
Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2.
Action Yes No Step 2 Reinstall the imagin g unit and the toner cartri dge. a Remove the toner cartridge. b Remove the ima ging unit. Warn ing— Pote ntia l Damag e: Do not expose the imaging unit to direct light fo r more than 10 minu tes. Extended exposure to light can cause print qual ity problems.
Action Yes No Step 3 a Depending on your operating system, specify the paper size f rom Printing Pr efere nces or from th e Print di alog. b Resend the print job.
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correc t positions for the size of the paper loaded in the tray. b Resend the print job. Do print irr egulariti es still appear? Go t o st ep 2.
Repeating defects appea r on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the d efects that equals: • 97 mm (3 .82 in. ) • 47 mm (1 .85 in. ) • 38 mm (1.5 in.) Is the distance between defects equal t o one of the listed measurements? Go to step 2.
Action Yes No Step 2 a From the p rinter contr ol panel, se t the paper type, texture and weig ht in the Paper menu to match the paper l oaded in the tray. b Resend the print job. Is the tray set to the type, texture, and weight of the paper load ed? Go to step 3.
Print is too light Action Yes No Step 1 a From th e Quality menu on the pri nte r contro l panel, increase the t oner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too li ght? Go t o st ep 2. The p rob lem is s olve d .
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes.
Printer is printing solid black pages Action Yes No Step 1 a Rein sta ll the imag ing unit . 1 Remove the toner car tridge, and then the imaging unit. Warn ing— Pote ntia l Dam age : Do not expose the imaging unit to direct light for mor e than 10 minutes.
Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Yes No Step 1 a Depending on your oper ating system, specify the tray or feeder f rom Printing Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lin es appear on prints? Go t o st ep 2.
Streaked vertical lines appear on prints ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify t he paper type, texture, and weight from Printi ng Preferences or from th e Print dialog. b Resend the print job.
Action Yes No Step 5 Replace the imaging unit , and then resend the print job. Do streaked vertical li nes appear on prints? Contact customer support at http://support.
Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware progra m is using a correct fill pattern. b Resend the print job. Do vertical void s appear on prints? Go t o st ep 2. The p rob lem is s olve d .
Toner specks appear on prints Action Yes No Replace the imaging unit , and then resend the print job. Do toner specks appear on prints? Contact customer support . The pr ob lem is s olve d. Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on th e printer contro l panel, check the paper type and weight.
Embedded Web Server does not open Action Yes No Step 1 a Tur n on th e pri nter. b Open a Web browser, and then type the prin ter IP address. c Press Enter . Does the Embedded Web Server open? The p rob lem is s olve d . Go t o st ep 2. Step 2 Make sure the printer IP address is correct.
Action Yes No Step 5 Temporarily disable the Web proxy servers. Proxy servers may bloc k or restrict you fr om accessing c ertain Web sites including the Embedded Web Server. Does the Embedded Web Server open? The p ro blem is s olve d. Contact you r sy stem support person.
Notices Prod uct i nfor mat ion Produc t name: Lexmark MS410d, M S410dn Machin e type: 4514 Mode l(s): 420, 430 Edition notice Septemb er 2012 The foll owing p aragraph does not apply to any country where such pro visions are in consis tent wit h loca l law: LEXMARK INTERNATIONAL, INC.
Trademarks Lexmark, Lexmar k with diam ond desi gn, and MarkVisi on are trad emarks o f Lexmark Inte rnational, Inc., reg istered in the United St ates and/or other countries. Mac and the Mac logo are trademarks of Apple In c., registered in th e U.S.
Avis de conformité aux normes de l’industri e du Canada Cet appa reil n umérique de class e B est co nforme aux exige nces de la norme ca nadienne relativ e aux équi pements pouvant cau ser des inter férences NMB-003.
Static sensitivity notice This s ymbol i denti fies s tatic -sensit ive pa rts. Do not touch in the a reas n ear th ese s ymbols without firs t touchin g th e metal frame of the printe r.
DANGER - Invisible l aser radiation when cartridges a re removed a nd interlock defeated. Av oid exposur e to laser beam . PERIGO - Radi ação a la ser invisível será libera da se os c artuchos forem removidos e o lacre ro mpido. Evite a exposição aos feix es de laser .
Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lowering power co nsumpti on d uring extende d perio ds of inactiv ity. Th e Sleep M ode is automat icall y engag ed afte r this p roduct is not used for a sp ecified period of time, called the Sleep Mode Timeout .
Tower III, 1095 Budapest HUNGARY, A declar ation of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This prod uct satisfi es the Class B limi ts of EN 55022 and sa fety requi rements of EN 6095 0.
L'insta llateur de cet équipem ent r adio doi t vei ller à ce que l'an tenne soit i mplantée et dirig ée de manièr e à n'ém ettre aucun cha mp HF dé passant les limit es fixées po ur l'ens emble de l a popul ation par S anté Ca nada.
Č esky Spole č nost Lexmark International , Inc. tímto proh l ašuje, že výrobek tent o výrobek je ve shod ě se základními požadavky a další mi p ř íslušnými ustanoveními sm ě r nice 19 99/5/E S.
Slovensko Lexmark Internati onal, Inc. izjavlj a, da je ta izdelek v skladu z bistven i mi zahtevami in ostalimi relevantni mi dolo č ili dire ktive 199 9/5/ES.
Replacement is not available to you if the prod uct you present fo r exchange is defaced, altered, in need of a rep air not included i n warranty s ervice, dama ged beyond r epair, or i f the product is not fr ee of all legal obligati ons, restr ictions, liens, and encumbrances.
T h i s i s t r u e e v e n i f y o u a d v i s e L e x ma r k o r a R e m a rk e t e r o f t h e p o s s i b i l i t y o f s u c h d a m a g e s . L e x m a r k i s n o t l i a bl e f o r a n y claim by you based on a third p arty clai m. This limit ation of rem edies al so applies t o claims ag ainst any Supplier s and Remarketer s of Lexmark.
Index A access ing the c ontrolle r board 1 4 Active NIC menu 65 adjusting Sleep mode 87 adjustin g toner dar kness 52 admini strato r settin gs Embedded Web Serv er 101 Appl eTa lk me nu 69 assig ning c ustom p aper types 42 attachi ng cables 20 availab le inter nal op tions 1 4 avoiding jams 48 avoidi ng paper jams 105 B Bin full.
envelopes loading, mu ltipurpose feeder 37 tips on using 47 environmental settings con serv ing su pplie s 85 Eco ‑ Mode 86 Hibernate mode 86 Hibernate Timeout 88 Schedu le Power M odes 88 Sleep mod.
Network Reports 66 Paper Loadi ng 62 Paper Size /Type 5 6 Paper Te xture 59 Paper W eight 61 PCL E mul 82 PostSc ript 82 Quality 80 Reports 64 Secur ity A udit L og 72 Set Da te and T ime 73 Setup 77 .
print t roubl eshooti ng incorrect charact ers print 134 incorrect margin s on print s 140 jammed pages are not reprint ed 131 job prin ts fr om wron g tray 1 33 job prin ts on wr ong p aper 13 3 jobs.
R Rear USB port disabl ed [56] 124 recycled pap er using 45, 8 5 recycling Lexmark pa ckaging 89 Lexmark pro ducts 89 toner cart ridges 89 Reinstall missing or unrespo nsive cartridge [31.
horiz ontal v oids appe ar on prints 150 print irre gularities 142 prin t is too d ark 143 prin t is too l ight 145 printer is printin g solid black pages 147 repeat ing print defects appear on prints.
An important point after buying a device Lexmark MS410DN (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark MS410DN yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark MS410DN - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark MS410DN you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark MS410DN will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark MS410DN, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark MS410DN.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark MS410DN. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark MS410DN along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
