Instruction/ maintenance manual of the product E120 Lexmark
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www.lexmark.com User’ s Guide J uly 2005 Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark In ternational, Inc., registered in the United States and/or other countr ies.
2 Edition: Jul y 200 5 The follow ing paragraph does not apply to any country where such pr ovisions are inconsistent with local la w: LEXMARK INTE RNA T IONA L, IN C.
3 Contents Chapter 1: Overview ...... ............. ........... ............. ........... ............. ........... ........... ............ ...... 5 Chapter 2: Using the operator panels ...... ......... ......... ....... ........... ......... .......
4 Conten ts Chapter 5: Supplies informati on ...... ........... ........... ........... ........... ......... ........... ........... .... 65 Supply i tems needed ...................... ................. ................. ................. ...........
Ov er vie w 5 1 Over view The print er is av ailable in two mode ls: Le xmark E120 (b ase mod el) with 600 dpi (dots per inch) to 1 200 IQ (imag e quality ) resoluti on, 8 MB o f standard memory , and.
Ov er vie w 6 Over view The po wer b utton an d the po wer cord por t are lo cated at the re ar of the p rinter , on the left. The USB por t and a cabl e lock acces s point can al so be f ound at th e rear of the p r inte r , on the right. T he network mode l (Le xmark E120n) has an Ethernet port located just below t he USB port.
Ov er vie w 7 Over view The netw ork model (L ex mark E120n) ha s six l ights and tw o b uttons . Not e: The Co ntinue button al so functi ons as a li ght on the E120n mod el. • Pres s and r eleas e Continue to resu me printing. • Pres s the Continue bu tton from t he Ready s tate to print m enu and network set up pages .
Using t he operator panels 8 2 Using th e opera tor pa nels Section Pag e Over view of the L exmar k E120 oper ator pan el 9 Under standing the Le xmark E120 op erator panel lig hts 10 Oper ator p ane.
Overv iew of the Lexmark E120 opera tor panel 9 Using the operator panels Over view of the Le xmark E120 op erator panel The print er operat or panel ha s two b uttons and two lights . Lights indicate the status of the printer . Buttons are used to contin ue or ca ncel the c urrent print jo b .
Overv iew of the Lexmark E120 opera tor panel 10 Using the operator panels Understanding the Lexmark E120 operator panel lig hts Opera tor panel lights m ean diff erent things, d epending on the se quence . Lights tha t are off , on, and/or b linking indicate printer cond itions s uch as printer st atus, interventio n, or service.
Overv iew of the Lexmark E120 opera tor panel 11 Using the operator panels Load media (R eady / Data light b links once) Print side tw o of a d uplex job (Rea dy / Data ligh t bli nks once) Memory ful.
Overv iew of the Lexmark E120 opera tor panel 12 Using the operator panels Operator panel codes for the Lexmark E120 F ollow ing are e xplanation s of the p r imary and sec ondary light se quences , and wh at can be done to c lear them.
Overv iew of the Lexmark E120 opera tor panel 13 Using the operator panels Busy W aiting Light s equen ce: Ready / Data—Blinking Mess age : Printer is b usy rec eiving and processi ng data o r printing. Solutio n: • Busy: – W ait f o r messa ge to clear .
Overv iew of the Lexmark E120 opera tor panel 14 Using the operator panels Cancel job / Reset printer Flushing buffer Inv alid engine code Light s equen ce: • Ready / Data—On • Error—On Mess age : • Current j ob is canc eled. • Printer is resett ing to the us er def ault settings .
Overv iew of the Lexmark E120 opera tor panel 15 Using the operator panels Not ready Printing f ont list or menu settings page Pr ogramming engine code or system code Light s equen ce: Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 16 Using the operator panels Restoring factory default s C artridge region mismatch Light s equen ce: • Ready / Data—On • Error—On Mess age : Printer is r esetting to th e original f actory defa ult settin gs.
Overv iew of the Lexmark E120 opera tor panel 17 Using the operator panels Missing cartridge / Defecti ve car tridge detected Open door Light s equen ce: Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 18 Using the operator panels Complex page ENA connection lost Light s equen ce: Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 19 Using the operator panels Insufficient c ollation are a Load media Light s equen ce: Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 20 Using the operator panels Print side tw o of a duplex job Memory full Light s equen ce: Error—Blinki ng Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence. Ready / Data—Blinks once Mess age : Print the ot her side of c urrent dupl ex print j ob .
Overv iew of the Lexmark E120 opera tor panel 21 Using the operator panels Host int erfac e disabl ed Jam in the printer paper path Not e: All jam s sho w the same primar y code . T o determine the jam location , vie w the seco ndary light sequ ence .
Overv iew of the Lexmark E120 opera tor panel 22 Using the operator panels Jam in T ray 1 / priority f eeder Not e: All jam s sho w the same primar y code .
Overv iew of the Lexmark E120 opera tor panel 23 Using the operator panels Short paper T oner lo w Light s equen ce: Error—Blinki ng Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence. Ready / Data —Blinks th ree times Mess age : P aper leng th is too shor t to print t he f or matted data.
Overv iew of the Lexmark E120 opera tor panel 24 Using the operator panels Replace long-life photoconductor kit Ser vic e error Light s equen ce: Error—Blinki ng Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 25 Using the operator panels Over vie w of the Le xmark E120n o perator panel The print er operat or panel ha s two b uttons and six li ghts (Co ntinue b utton is both a li ght and b utton). Lights in dicate th e status of the printer .
Overvi ew of the Lexmar k E1 20n operator pa nel 26 Using the operator panels Understanding the Lexmark E120n operator panel li ghts The oper ator p anel lights mean diff erent things , depen ding on t heir sequenc e.
Overvi ew of the Lexmar k E1 20n operator pa nel 27 Using the operator panels Missin g cartridge / Def ective ca r tridge detected Open door Complex page ENA connec tion lost Insufficient c ollation a.
Overvi ew of the Lexmar k E1 20n operator pa nel 28 Using the operator panels Operator panel codes for the Lexmark E120n F ollow ing are e xplanation s of the p r imary and sec ondary light se quences , and wh at can be done to c lear them.
Overvi ew of the Lexmar k E1 20n operator pa nel 29 Using the operator panels Busy Resolution reduced Light s equen ce: Ready / Data—Blinking Mess age : Printer is b usy rec eiving and processi ng data o r printing. Solutio n: • Busy: – W ait f o r messa ge to clear .
Overvi ew of the Lexmar k E1 20n operator pa nel 30 Using the operator panels W aiting Cancel job / Reset printer Flushing buffer Light s equen ce: • Cont inue— On • Ready / Data—On Mess age : The printer is waitin g until a p rint timeout o ccurs, o r until add itional d ata is receiv ed.
Overvi ew of the Lexmar k E1 20n operator pa nel 31 Using the operator panels Inv alid engine code Not ready Printing f ont list or menu settings page Light s equen ce: • Ready / Data—On • Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 32 Using the operator panels Pr ogramming engine code or system code Restoring factory default s C artridge region mismatch Light s equen ce: • Ready / Data—On • Error—On Mess age : Ne w code is being prog ramm ed into th e engine or fi rmware .
Overvi ew of the Lexmar k E1 20n operator pa nel 33 Using the operator panels Change cartridge Open door Light s equen ce: • T oner Low/R eplac e PC K it—O n • Error—Blinki ng Mess age : Printer has de tected a re filled Retu r n Progr am toner c ar tridge has b een install ed.
Overvi ew of the Lexmar k E1 20n operator pa nel 34 Using the operator panels Complex page Missing ca r tridg e / Defectiv e car tri dge dete cted Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 35 Using the operator panels ENA connection lost Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 36 Using the operator panels Insufficient c ollation are a Load media Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 37 Using the operator panels Print side tw o of a duplex job Memory full Light s equen ce: • Cont inue— Blin kin g • Load / R emov e P aper—O n Mess age : Print the ot her side of c urrent dupl ex print j ob .
Overvi ew of the Lexmar k E1 20n operator pa nel 38 Using the operator panels Network interf ace e rror s Host int erfac e disabl ed Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 39 Using the operator panels Jam at the input sensor Jam between the input and exit sensor s Note: Al l jam s show th e same pri mar y code . T o det ermine the ja m location , vie w the se condary light s equence .
Overvi ew of the Lexmar k E1 20n operator pa nel 40 Using the operator panels Jam at printer e xit sensor Jam in T ray 1 / priority f eeder Note: Al l jam s show th e same pri mar y code . T o det ermine the ja m location , vie w the se condary light s equence .
Overvi ew of the Lexmar k E1 20n operator pa nel 41 Using the operator panels Resour ce sa ve off Short paper Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice quic kly to see the s econdary light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 42 Using the operator panels T oner lo w Long-life photoconductor kit lif e warning Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n Mess age : The printer is ready to r eceiv e and p rocess data .
Overvi ew of the Lexmar k E1 20n operator pa nel 43 Using the operator panels Replace long-life photoconductor kit Unsuppor ted toner car tridge Ser vic e error Using the printer residen t W eb page L.
Pri nting the menu setting s and networ k se tup page 44 Using the operator panels The Le xma rk E120n (netw ork model), h as a resi dent W eb pag e, whic h can be a ccessed from the bro wser . T o acces s the residen t W eb page , type the printer’ s IP address in the URL ad dress fie ld of the b rowser (f or ex ample, ht tp:// 192.
Pr int me dia task s and tip s 45 3 Print media tasks an d tips Section Pag e T ypes of print medi a 46 Choosing app ropriate p rint media 46 Storing print med ia 48 Loading print media into T ray 1 4.
T y pes of pr int me dia 46 Print media tasks and tips Types of prin t media Recei ve opt imal use from the p rinter by properly load ing tra ys. Ne v er mix m edia types within a tr a y .
Choosing appropr iate prin t media 47 Print media tasks and tips Preprinted forms and letterhead • Use o nly fo rms and let terhead printed using an offset lithog raphic or eng ra ved printing pr ocess. • Choose f or ms and letterhead types that a bsorb ink, but do not b leed.
Stor ing pr int med ia 48 Print media tasks and tips Card stoc k • Use card stoc k with a maximu m weig ht of 43 l b (163 g/m 2 ) bond an d a min imum size of 76 x 127 mm (3 x 5 inch). • Preprintin g, perf orati on, and cr easing c an signific antly aff ect print quality and caus e media han dling or j amming problem s.
Loading p rint media into T ra y 1 49 Print media tasks and tips F ollow the ste ps belo w to load print media i nto T ray 1: 1 Open p aper co ver b y lift ing up unt il the co ver clic ks into a fully o pen state . 2 Adjust th e slide and attach ed back stop to th e length o f the sel ected print m edia.
Loading p rint media into T ra y 1 50 Print media tasks and tips Prepare a stac k of print med ia f or loadi ng by fl ex ing or f annin g it bac k and f or th. Straighte n the edge s on a le vel surf ace. 3 Place the prepared s tack of p rint media into the tra y and pus h the attac hed bac kstop lig htly agains t the end of th e loaded sta ck.
Loading prin t media i nto the p rior ity feeder 51 Print media tasks and tips 5 Close the paper cov er . Loading p rint media into the priority feeder The priority f eeder is loc ated at the front of the printer , just abov e T ra y 1.
Prev enting jams 52 Print media tasks and tips Preventing jams A v oid most jams b y correctly loading p rint media. • Do not load wrinkled , creased , or damp p rint media. • Nev er m ix medi a ty pes wi thin a tray . • Fle x, f an, an d straig hten pape r bef ore loading.
Clea ring ja ms 53 Print media tasks and tips Clearing jams When a ja m occurs , the printer st ops, and the Error light on the oper ator pa nel bl inks.
Clea ring ja ms 54 Print media tasks and tips 3 Open th e top door , and rem ov e any lodged p r int me dia from th e paper path. CAUTION: The fuser ma y be hot. T o av oid pers onal injury , use cau tion when o pening th e top door t o remo ve a jam from the fuser are a.
Clea ring ja ms 55 Print media tasks and tips 5 Pull the front door u p until it clic ks into a n open pos ition , and r emove any lo dged p rin t medi a. 6 T o rem ov e print me dia behin d the tone r cartr idge , it ma y be necessa r y to remo v e the tone r cartr idge b y gr asping the plas tic hand le and pul ling str aight ou t.
Clea ring ja ms 56 Print media tasks and tips 7 Place th e toner ca r tridge on a flat, c lean surf ace. 8 Repla ce the toner c ar tridge b y placing i t into the guides a nd pushing i t into t he printer .
Clea ring ja ms 57 Print media tasks and tips 9 Close front door b y press ing firmly in the center of t he front door with y our thum b until th e door clic ks shut. 10 Make sure all other doors are closed securely and press Continue to resume printing.
Pr intin g tasks 58 4 Printing tasks Section Pag e Printing fr om the prio rity feeder 59 Printing on both sides of the paper (man ual duple x) 61 Printing m ultiple pa ge images on one page (N-up pri.
Pri nting from th e pri ori ty feeder 59 Printing tasks Printing fr om the priority feeder The m ultiple-s heet priority f eeder i s located a t the front o f the printer ju st abo ve T ra y 1. It h as an adj ustable guide on each side , and uses the T ra y 1 paper co ve r as a print media path.
Pri nting from th e pri ori ty feeder 60 Printing tasks 10 Hold both si des of the print media cl ose to the priority fe eder and p ush into the printer unti l the media stops . Not e: Do not fo rce the print m edia into fe eder . F orcing media causes jams.
Pr inting o n both s ides of t he pape r (manual dup lex) 61 Printing tasks Prin ting on both s ides o f the paper (m an ual dup lex ) Printing on b oth sides of the pa per reduce s total printing c osts and is env ironmenta lly friendly . Macint osh does no t support manual dupl ex printing.
Pr inting multi ple page i mages on one pag e (N-up pr intin g) 62 Printing tasks T o m anuall y duple x a prin t job from a Wi ndow s comp uter : 1 Click File Æ Print . 2 Click Preferences (or Options , Print er , or Setup , depending on the app lication ) to vie w printer driv er se ttings.
Pr intin g on letter head 63 Printing tasks 4 T o pri nt a visib le border aroun d each page image , select Pr int pag e bo rders . 5 Click OK . 6 Click OK on the Print window to send the job to print. From a Macintosh computer 1 F rom the comput er softwa re applic ation, se lect File Æ Print .
Cancelin g a pr int jo b 64 Printing tasks Canceling a prin t job A print jo b can be can celed from th e oper ator pane l or from the c omputer . The Ca ncel job lig ht seque nce appea rs on the oper ator pane l when a jo b is cancel ed (see Cancel job / Reset pri nter on page 14 or 30 ).
Suppl ies infor mat ion 65 5 Supplies inf o rmation Section Pag e Supply i tems neede d 66 Orde ring supplies 66 Storing supplie s 67 Conserving s upplies 67 Assessing s upply n eeds 67 Check ing tone.
Supply items ne eded 66 Supplies information Supply items needed There ar e two supply ite ms to replac e: the long-lif e photoconductor kit and the toner cartridge.
Assess ing suppl y needs 67 Supplies information Storing supplies Choos e a cool, clean st orage a rea f or suppli es. Sto re suppli es right side up in the origin al pac kaging until nee ded.
Changing t he toner c ar tr idge 68 Supplies information Changin g the tone r car t ridg e 1 Remo ve all printed pa ges from t he output b in. 2 Open th e front co v er by s liding th e release b utton to the left a nd lifting the door u ntil it clic ks into an ope n position.
Changing t he toner c ar tr idge 69 Supplies information 4 Unpac k the ne w t oner cartr idge . Not e: P ac king mat erial from the new ca r tridge ma y be u sed to s hip the old c ar tridge bac k to Le xmark f or recy cling. S ee Le xmark Retur n Program on p age 74 f or mo re inf ormation.
Changing t he toner c ar tr idge 70 Supplies information 7 Install the new toner cartridge by a ligning the si des of the to ner car tridge with the guides in the printer and pushing the tone r cartr idge in a s f ar as it wi ll go . The car tridge stops when correctly in stalled.
Changing the lo ng-life photocon ductor kit 71 Supplies information Chan ging the lo ng-li fe photo condu ctor k it Warning: When rep lacing the l ong-lif e phot oconduct or kit, do not touch the b lue drum. T ouching the drum will contam inate the l ong-lif e pho toconduc tor kit and af f ect print qua lity .
Changing the lo ng-life photocon ductor kit 72 Supplies information 3 Unpac k the ne w long-l ife photocondu ctor ki t, being care ful not to t ouch the blue drum when remo ving the f oam cover ing. Ha ndl e the l ong -life pho toco nduc tor k it by th e tabs onl y .
Changing the lo ng-life photocon ductor kit 73 Supplies information 5 Push the tabs firmly with y our thu mbs until th e long-li fe photoconduc tor kit cl icks i nto place . 6 Clos e th e rear d oor. Warning: Do not l eav e the re ar door op en longe r than ne cessary .
Lexmark Retur n P rogram 74 Supplies information Lexmark Return Pr o gram The Le xmark Return Progra m is an envi ronmental progr am in whic h Le xmark sells new to ner cartridges at a s pecial price with th e agree ment that t he cartridge will be re tur ned, at no cost, only to Le xmark f or recycling .
T r oubleshoot ing 75 6 T r ou bleshooting Section Pag e General pr oblems 76 Print quali ty prob lems 78.
General problems 76 Troubleshooting General problems Proble m Sol utio n / Answer Light s begin b linking . See Understan ding the Le xmark E120 ope rator panel lig hts on page 10 . Char acter s m issi ng w hen printing t o env elopes Chec k printer driv er se ttings to make s ure Env elope has b een selecte d from the P aper T ype menu .
General problems 77 Troubleshooting T oner l ow ligh t sequen ce come s on T o e xten d toner ca r tridge lif e some what, remo v e the cartr idge . Gently sh ake the toner cartr idge from side to s ide and front to bac k se v eral times to redi stribute the toner , and reinsert it.
Print qu alit y prob lem s 78 Troubleshooting Print quality problems T o sol ve ma ny print quali ty probl ems, replace supply or ma intenanc e items that ha v e reached the end of intended lif e. Use the f ollowing t able fo r solution s. Symptom Cause Solution White li nes Either the t oner cartridge or the fu ser is def ective .
Print qu alit y prob lem s 79 Troubleshooting Light print • The T oner Darkness setting is too light. • The paper being us ed does n ot meet printer specif ications .
Print qu alit y prob lem s 80 Troubleshooting Uneven print dens ity The toner c ar tridge is def ecti ve . First, rem ove and rese t the toner car tr idg e. If pr oblem persi sts, r epla ce the t oner car tr idge. Ghost Ima ges The For m T yp e sett ing i n th e pr inter dr iver i s in cor rect ly s et.
Print qu alit y prob lem s 81 Troubleshooting Streaks at the bot tom of the printed page. The long-l if e photoco nductor k it is ex hausted . Replace th e long-li fe photocond uctor kit. Une ven printing (Print only ap pears on o ne side o f the page.
Notices 82 Notices Licensing No tice The printer r esident software contains software dev eloped and copyrighted b y Le xmar k. In addition, the pr inter resident software may contain: • Lexmark modified soft ware licensed under the provisions of the GNU General Pub lic License version 2 and/or the GNU Lesser General Public License v ersion 2.
Notices 83 Noti ces Eur ope an Comm uni ty (EC ) dire ctives conformity A declaration of conf ormi ty with the requirements of the directives has been signed b y the Director of Manuf acturing and T echnical Suppor t, Lexmark International, S.A., Boigny , F rance.
Notices 84 Noti ces Laser notice The printer is cer tified in the U . S. t o conform to the requirements of DHHS 21 CFR Subchapter J f or Class I (1) laser products , and elsewhere is certified as a Class I laser product conf or ming to the requirements of IEC 60825-1.
Notices 85 Noti ces this limited warrant y , you ma y recov er actual damages up to the limit set f or th in the follo wing paragr aph. Lex mar k's liability f or actual damag es from any cause whatso e ver will be limited to the amount you paid for the product t hat caused the damages.
86 Inde x B bus y 13, 29 buttons 6, 7, 25, 3 2 C Cable lock 6 cancel ing a prin t job from a Win dows com puter 64 from printe r operator p anel 64 card s tock 48 cartridg e region mis match 16, 32 ch.
87 Index Busy 13, 29 Cance ling job 14, 30 cartridg e region mis match 16, 32 Close door 31 Error 14, 15, 16, 17, 2 1, 22, 24, 30, 31, 32 , 33, 39, 40, 43 Load me dia 36 Manual duplex 20, 37 Not r ead.
An important point after buying a device Lexmark E120 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark E120 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark E120 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark E120 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark E120 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark E120, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark E120.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark E120. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark E120 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
