Instruction/ maintenance manual of the product C950 Lexmark
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C950 Series User's Guide March 2013 www.lexmark.co m Machine type(s): 5058 Model(s): 030.
Conten ts Safe ty informa tion ....... ........ ........ ........ ........ ......... ........ ........ ..... ........ ......... .6 Learn ing ab out th e printe r..... ........... ............ ........... ............ ........ ........... .....8 Thank you for ch oosing t his pri nter!.
Minimi zing your prin ter's envir onme ntal impac t..... ......... ......... ......... ........5 6 Savin g paper a nd toner. ......... ......... ......... ...... ......... .......... ......... ......... ....... ......... ......... ......... .....
Secur ing th e hard di sk and other in stalled memor y............... .............. .....154 Stateme nt of Vol atility.. ....... ......... .......... .......... ......... ....... ......... .......... .......... ......... ....... ..... .............. .
455 stapl e jam.... ........ ........ ........ ..... ........ ........ ........ ...... ........ ........ ........ ..... ........ ........ ..... ........ ...... ....... .211 Trou bles hooting .... ....... .... ....... ....... ....... ....... ..... ....
Safety information Connect t he power cord t o a proper ly gro unded e lectric al out let th at is ne ar the product and ea sily acce ssible. Do not p lace or use this product near water o r wet l ocati ons. This pro duct uses a printin g pro cess t hat h eats the print med ia, and the heat may c ause t he media to r elease emiss ions.
CAUTION —SHOCK HAZA RD: Do no t use the fax f eature during a light ning sto rm. Do not se t up this prod uct or make any ele ctric al or cab ling c onnection s, su ch as the f ax fe ature, powe r cord, or tel ephone, during a light ning storm .
Learni ng about th e printe r Thank you fo r choosing th is printer! We've worked hard to make sure it will meet your n eeds. To st art usin g your new prin ter right away, u se the set up materi als th at came wi th the p rinter, and the n skim th e User’s Guide to learn ho w to per form basic tasks .
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentatio n • Driver d ownloads • Live chat support • E ‑ mail support • Voice support Lexmark Support We b site— http://support.
1 2 3 4 5 1 Right side 307.3 4 mm (12.1 in.) 2 Front 444.5 mm (17.5 in.) 3 Lef t side 374.6 5 mm (14. 75 in .) 4 Rear 100 mm (3.9 i n.) 5 Top 152.4 mm ( 6 in.
Printer configurations Basic model 3 4 6 1 2 5 1 Printer control panel 2 Exit tray 2 Note: Exit tray 2 is supported in any conf iguration excep t when a finisher is installed.
Conf igured mo dels You ca n confi gure your basic pri nter by ad ding op tional tra ys. A 2,000-s heet high ‑ capacity feeder and a finisher bin ca n also b e add ed.
Fully con figured model 1 2 1 Finisher bi n The finisher bin can either be one of the following: • Standard f inisher (P unch/Stapler) • Booklet f inisher (Pun ch/Stap ler/Bookle t) 2 2,000 ‑ sheet high ‑ capac ity feeder CAUTION—TIPPI NG HAZARD: Fl oo r ‑ mount ed confi guratio ns re quire add ition al fur niture f or st abilit y.
Using the printer control panel 1 @! 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 # 1 2 3 4 5 6 7 Use To 1 Display View printin g options as well as status and error messages. 2 Home Navigate back to the home scr een. 3 Keypad Enter numbers, le tters, or symbols.
Understandin g the home screen Understanding the hom e screen When th e printer is turn ed on, the dis play shows a basic screen , referred to as th e home screen.
This may al so appea r on th e home s creen: Touch To Search H eld Jobs Search current h eld jobs. Features Feature Description Attendance message al ert If an attendance message affects a function, then this i con appears and the red indicator lig ht blinks.
Touch To 2 Delete fol der Delet e the file you s ele cted. 3 Left arro w Scroll to the left. 4 Right a rrow Scroll to the right. 5 Right scroll increase Scroll to anot her value in in creasi ng order. 6 Lef t sc rol l de crea se Scroll to another value in dec reasing order.
Setting up and usin g the home screen applications Notes: • Your home screen, i cons, a nd but tons m ay vary depen ding o n your ho me scre en custo mizat ion set tings, adminis trativ e setup , and a ctiv e embedd ed appl ications . Some appli cations are su pporte d only o n select printe r mod els.
Activating the home screen application s Your printer comes with preinstalled home s creen applicat i ons. Before you can use these applications, first activate and set up the se appli catio ns using the Em bedde d Web S erver .
Understanding Eco ‑ Setting s Icon Description The applicatio n lets you easily mana ge ene rgy cons umption, noise, toner, and pap er usage settings to help reduce the environmental impact of your printer.
Exporting and impo rting a configura tion You can e xport config uration setting s int o a text file, and t hen im port it to ap ply the se ttings to othe r pri nters. Exporting a configuration to a file 1 Open a Web browser, and then type the printer IP add ress in the address field.
Additional printer setup Turning on the printer 1 Open the fro nt door . 2 Press the printer power switch. 3 Clos e th e fron t door . Additi onal pr inter se tup 22.
Installing internal options CAUTION —SHOCK HAZA RD: If you are acc essing the syst em board or inst alling o ptional h ardware o r memo ry devic es some time af ter settin g up t he prin ter, t hen tu rn th e print er off , and unplug the po wer cord from the wall outle t befo re conti nuing .
Note: This task re quires a flathea d screwdriver. 1 Turn the screw s cou ntercl ock wise to loo sen the m. 2 Pull th e syste m boar d forwar d to remove i t. 3 Use the followi ng illust ration to locate the appropria te connecto rs. Warning—Pote ntial Damage : System boar d electronic componen ts are easily damaged by static elect ricity.
1 2 3 1 ISP co nnect or 2 Firmware and flash memory card connect ors 3 Mem ory car d connect ors 4 Push the sys tem board back into place. Installing a memory card CAUTION —SHOCK HAZA RD: If you are.
3 On the syste m board, open the memory card connector latches. 4 Align the notch on th e memory card to the ridge on the co nnector. 1 2 1 Notch 2 Ridge Additi onal pr inter se tup 26.
5 Push th e memory card into the co nnecto r until it clicks into place. Installing a flash memory or firmware card The syst em board has two connec tions f or an o ptional flash m emor y or fir mware c ard. Onl y one o f each m ay be insta lled, but the connectors are interchangeable.
3 Holding the card by its sid es, al ign the pl astic pins on t he card with the ho les o n the sys tem board. 2 1 1 Plastic pi ns 2 Metal pins 4 Push the ca rd firmly i nto place. Notes: • The entir e length of the c onnect or on t he card must touch a nd be f lush a gainst t he syst em boa rd.
Warn ing —Pot ent ial D amag e: System board electronic compon ents are eas ily damaged by static elect ricity. Touch something m etal on the print er before touching any system board electronic components or connectors. 1 Access th e system bo ard.
5 Use the pr ovid ed scr ew to at tach the ISP solut ion to the syste m boar d cage . 6 Connect the ISP solution interface cable into the receptacle of the syst em board.
7 Firmly c onnect the ISP sol ution to t he system board cag e using two scre ws. Installing a printer hard dis k Note: This task re quires a flathea d screwdriver.
3 Locate the ap propri ate connec tor on th e sys tem boar d. Note: If an op tiona l ISP is curr entl y inst alled, then t h e print er hard di sk mus t be ins talled onto th e ISP. To inst all a prin ter hard di sk onto t he ISP: a Usin g a f lat head screw dri ve r, lo ose n the scr ews.
c Align the standof fs of the pr inter hard disk to the hol es in the ISP, and t hen press down on th e print er har d disk until the standoffs are in place. d Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plug s and rece ptacles are co lor ‑ cod ed.
To inst all a prin ter ha rd di sk direct ly on th e system board: a Align the stando ffs of the pr inter hard disk t o the ho les in t he syst em boa rd, an d the n pres s down on the printe r hard dis k unti l the stan doffs are i n place. b Use the two prov ided sc rews t o attach the pr inter har d disk m ount ing brac ket.
Removing a printer h ard disk Note: This task re quires a flathea d screwdriver. Additi onal pr inter se tup 35.
Warn ing —Pot ent ial D amag e: System board electronic compon ents are eas ily damaged by static elect ricity. Touch something m etal on the print er before touching any system board electronic components or connectors. 1 Access th e system bo ard.
3 Remove the screws while holding the print er hard disk in place, and then remove the printer hard disk. 4 Set a side the pr inter hard disk. Installing hardware options Order of ins tallation CAUTION—TIPPI NG HAZARD: Fl oor-mo unted config urations require a dditio nal furni ture for stabilit y.
Install the pri nter and any opt ional trays o r finishe rs you h ave pu rchase d in the followin g orde r: Using a one ‑ tray module • Option al 520 ‑ sheet tra y (Tray 2) • Printer • 2,000.
4 Align the p rinter wi th the tray, and then lower the pr inter in to place. 1 2 1 ‑ tray module 1 1 ‑ tray module 2 2,00 0-sheet hi gh ‑ capacity feeder 1 2 3 ‑ tray module 1 3 ‑ tray modu.
2 1 Tand em ‑ tray module 1 Tandem ‑ tray module 2 2,000 ‑ sheet hi gh ‑ capacity fe eder 5 Turn the pr inter back o n. 6 Set the pr inter soft ware to re cognize th e optiona l tray. For more infor mation , see “Updat ing availa ble opt ions in the prin ter driver ” on page 43 .
3 2 1 1 USB printer port 2 USB port 3 Ethernet p ort Warning—Potential Da mage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively prin ting.
Printing a menu s etting s page From the home scr een, navigat e to: > Report s > Me nu Setti ngs P age Printing a network se tup pag e If the pr inter is at tached to a n etwork , then print a netw ork se tup pag e to v erif y the n etwork c onne ction .
In Macintosh Click t he CD i con on the des ktop. Note: D is the letter of yo ur CD or DVD dr ive. 3 Click Instal l , and then follow th e instructions on th e computer screen .
Setting up wireless printing Note: A Servic e Set Ident ifier (SSID) i s a name as signed to a w ireless n etwork. Wired Equivalen t Privacy (W EP), Wi-Fi Protec ted Acces s (WP A), WPA2 , and 8 02.1X - RADIU S ar e typ es of secur ity us ed o n a net work.
Installi ng the pri nter on a wi reless ne twork (Win dows) Before installin g the printer on a wire less network, make sure: • Your wi rel ess ne twor k is s et up and is wor king prop erl y. • The computer you are using is connected to the same wireless network where you want t o set up t he printer.
Note: D is the letter of yo ur CD or DVD dr ive. 4 Click Instal l , and then follow th e instructions on th e computer screen . 5 Select Wireless conn ection when asked to choos e a conn ection type. 6 From the Wi rel ess C onfigu ratio n dia log, s elect Guided Se tup (R ecomm ended ) .
2 Locate the prin ter MAC addre ss. a From the pr inter co ntrol p anel, naviga te to: > Repor ts > > Network Setup Page > or > Reports > N etwork Se tup Page b In the S tandar d Network Card sec tion, lo ok for UAA (MAC) . Note: You will need this inf orma tio n lat er.
In Mac OS X versio n 10.4 From th e Finder , navigate t o: Applica tions > Internet Conn ect > Ai rPort 7 From the N etwork pop ‑ up menu, s elect th e name o f the wir eless ne twork.
• This feature is supported only in Ma c OS X version 1 0.5 or earli er. In Mac OS X versi on 10 .5 1 From the Appl e me nu, navig ate to : System Pref eren ces > Print & Fax 2 Click + , and then navigate to: AppleTa lk > select th e print er fr om th e list > Add In Mac OS X versi on 10 .
3 Click Instal l , and then follow th e instructions on th e computer screen . Note: To config ure th e printer using a s tati c IP addres s, IPv 6, or sc ript s, select Advan ced Opti ons > Admi nistra tor To ols . 4 Select Ethernet co nnecti on , and then click Continue .
c From the pr inter li st, cli ck Add , and then cli ck IP Printer . d Type the scanner IP address in the address field, and then click Add . • For Appl eTalk pr inting: Notes: – Make su re AppleT alk i s acti vate d on your print er. – This feature is supported only in Ma c OS X version 1 0.
Changing port settings after in stalling a new network Internal Solutions Port When a new Lexm ark Inte rnal S oluti ons P ort (I SP) is insta lled in t he pri nter, the pri nter config uration s on compu ters that ac cess t he pr inter must b e updat ed since t he pr inter wi ll be assigne d a new IP addres s.
6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Clo se . For Macintosh users 1 Open a Web browser, and then type the printer IP add ress in the address field. Notes: • View the pr inter IP addres s on the print er co ntrol p anel.
2 Ins tall th e pri nter drive r. a Obta in a cop y of the soft ware in stalle r pac kage. • From the Soft ware and Docum entat ion CD that ca me with your printer • From our Web sit e: Go to http://sup port .
c Do either of the following: • Press and hold the COM port where you attached the serial cable to your computer (example: COM1). • Right ‑ click the COM port where you attached the seri al cable to your comp uter (exa mple: COM1). d From the menu that a ppears, select Properties .
Minimizing your printe r's environmental impact Lexmark is co mmitted to environ mental s ustainabi lity and is cont inually im proving its pri nters to r educe their impact on the environment. We design with the environment in mind, engineer our p ackaging to reduce materials, and provide coll ecti on and recy cling pr ogra ms.
Avoid paper jams Correct ly set t he paper type an d size to avo id paper ja ms. F or more informat ion, se e “Avoi ding jams” on page 19 0. Print in black and white To print all tex t and graphi cs us ing only t he blac k print c artridg e, set t he pri nter to Black On ly.
Choose To Off Note: Sel ecting Pho to from the driver may disable Quiet Mode and provide better print quali ty and full speed printing. Use factory default settings. This setting support s the performance specification s of your print er. On Redu ce prin ter noi se.
Using Hibernate Mode Hibernate is an ultra ‑ low power oper ating mo de. Wh en oper ating in Hibernat e mod e, all ot her syste ms and devic es are powe red down safel y. Using the Embedded Web Server 1 Type th e printe r IP add ress into the addre ss fi eld of your Web b rowser .
Recy cling Lexmark pr ovide s colle cti on prog rams and env ironm enta lly prog ressi ve ap proac hes t o recycling . Fo r more inform ation , see: • The Notices ch apter • The Envi ronm ental Sus tainabili ty se ction o f the Le xmark We b site at www.
Loading paper and specialty media Setting the pap er size and typ e The Pape r Size sett ing is au tomati cally sen sed accor ding to th e positio n of the pa per guides in each tr ay except the multipurpose feeder. The Paper S ize setting for the multipurpos e feeder must be set manually from the Paper Size menu.
CAUTION—PO TENTIAL IN JURY: To reduce the ri sk of e quipme nt inst abilit y, load ea ch paper drawer o r tray separately. Keep all oth er drawers or trays closed until need ed. 1 Pul l the tr ay out . Noti ce the size indica tors at the bottom of th e tr ay.
2 Squeeze and then slide the width guide to the correct position for the paper size loaded. 3 Squeeze and then slide th e length guide to the co rrect position for the paper size loaded. Note: The lengt h gui de has a lockin g devi ce. To un lock, slid e the but ton on top o f the le ngth gui de down.
Notes: • Place print side f acedo wn for duplex printing . • Place pre-pu nched paper with the holes toward the fron t of the tray. • Place letterheads with the header on the left side of the tray. • Make sur e the paper is belo w the maxim um fill line l ocate d on the e dge of the pa per tr ay.
CAUTION—PO TENTIAL IN JURY: To reduce the ri sk of e quipme nt inst abilit y, load ea ch paper drawer o r tray separately. Keep all oth er drawers or trays closed until need ed. 1 Pul l the tr ay out . 2 Squeeze and then slide the le ngth guide to the corr ect position for th e paper size you are loading.
4 Load th e paper stack with the recom mended print s ide fa ceup. Notes: • Place print side f acedo wn for duplex printing . • Place pre-pu nched paper with the holes toward the fron t of the tray. • Place letterh eads faceup with the header on the left side of th e tray.
Loading the 2000 ‑ sheet h igh ‑ capacity feeder The high ‑ capacity feeder can hold up to 2,000 sheets of letter ‑ , A4 ‑ , and legal ‑ size paper (80 g/m 2 or 20 lb).
3 Flex the sheets back and forth to loos en them. Do not fold or crease the paper . Straighten the edges on a level surface. 4 Load pa per into th e tray with the prin t side face up. Note: M ake sure the p aper i s below the m axim um fill li ne locat ed on the e dge o f the pape r tray.
Notes: • Place pre-pu nched paper with the holes toward the fron t of the tray. • Place letterh eads faceup with the header on the left side of th e tray. • Place let terhead s f acedown with the he ader on the righ t side o f the tray fo r duplex print ing.
2 For paper or specialty media that is long er than letter-size paper, gen tly pu ll the exten sion until it is fully exten ded. 3 Flex the sheets of paper or specialty media back and forth to lo osen t hem. Do not fo ld or creas e the m. Stra ighte n the edges on a level surface.
4 Push the p aper pick tab , and th en load the p aper or spec ialty me dia. Slid e the stack g ently i nto the mult ipurpose feeder until it comes to a stop, and then release the paper pick tab. Warning—Pote ntial Damage : Pul ling the paper out, with out p ushing the p aper pick t ab fir st, ma y cau se jams or the pap er pic k tab t o brea k.
5 Adjust the width guide to lightly touch the edge of the stac k. Make sure the paper or s p ecialty medi a fits lo osely in the multipur pose feeder, lies flat, and is not bent or wrinkled.
Linking exit bins Link exit bins to create a single o utput source. Th e print er a utomati cally us es the ne xt avail able bi n as the o utput s ource. The stand ard exit bin hol ds up to 550 s heets of 20 ‑ lb paper. If you n eed addit ional ou tput capacity , you can pu rchas e other op tional exit bins .
2 Click Sett ing s > Paper Me nu > Custom Types > select the custom name yo u want to config ure > sel ect a paper or specialty m edia type > Submit .
Paper and specialty media guide Notes: • Make su re the paper size , type , and weig ht ar e set co rrec tly on the com puter or on t he pri nter contro l pane l. • Flex, fan, and straighten specialt y media b efore loadi ng it. • The printer may print at a reduced speed to prevent damage t o the fuser.
Store p aper i n its ori ginal wr apper i n the sa me en vironme nt as th e prin ter fo r 24 t o 48 hours befor e printi ng. Ext end the ti me t o sev era l days i f the stor age or t ransp orta tion envi ronm ent is ve ry di ffer ent from t he p rinter en viron men t.
Selecting preprinted forms and letterhead Use these guidelines when selecting prepr inted forms and letterhead: • Use grai n long for 60 to 90 g/m 2 (16 t o 24 lb) weight paper. • Use onl y forms and l etterhea d print ed usin g an o ffset lit hograp hic o r engrav ed print ing p rocess.
Lexmark does not endo rse spec ific su ppliers, althoug h a c onverter’s product list fo r special applic ations is main tained. However, the follo wing paper ch oice guidel ines wil l help alleviat e the environ mental impa ct of prin ting: 1 Minimi ze pape r con sumptio n.
Supported pape r sizes , types, and weights The follo wing tabl es p rovide inform ation o n standa rd an d opti onal paper i nput sou rces and th e types o f paper t hey suppor t. Note: To use a paper size that is unlis ted, co nfigur e a Uni versal Paper S ize.
Paper size and dimension 520 ‑ sheet tray 2,000 ‑ sheet drawer MP fee der Manual paper Manual envelope Duplex 11x17 279 x 4 32 mm (11 x 17 in.) 1 X 2 2 X 2 12x18 305 x 4 57 mm (12 x 18 in.) 7 X 2 2 X 2 Oficio ( México ) 216 x 340 mm (8.5 x 13.4 in.
Paper size and dimension 520 ‑ sheet tray 2,000 ‑ sheet drawer MP fee der Manual paper Manual envelope Duplex Other Envelope 86 x 16 5 mm to 216 x 35 6 mm (3.375 x 6.50 in. to 8.5 x 1 4 in.) XX 2 X 2 X 1 Source supports size with size sensing . 2 Source supports size without size sensing .
Paper type 520 ‑ sheet tray 2,00 0 ‑ shee t drawer MP feeder Manual paper Manual env elope Duplex Labels • Paper XX Envelopes X X X X Finisher The paper capac ity of e ach exi t bin i s list ed in par entheses . Pa per ca pacity estima tions are c alculat ed based on 75 g/m 2 (20 lb) paper.
Supported f inish ing features 4 1 2 3 1 Finisher standa rd bin 2 Finisher bi n 1 3 Finisher bin 2 (booklet ‑ maker) 4 Pape r tr ansp ort Notes: • The finisher show n is the booklet finisher. Bin 2 is av ailable only when the booklet finisher i s install ed.
Bin 1 finishing features Size Punch * Offset Single/Double staple Double dual staple A3 A4 A5 X X X X Executive X Folio X X JIS B4 X JIS B5 X Legal X X Letter Statement X X X Tabloid X Universa l Envelopes (any size) X X X X * For the Universal paper size, the finishing ed ge m u s t b e a t l e a s t 9 i n.
Size Bi fold Booklet fold Saddle sta ple Executive X X X SRA3 12 x 18 Folio JIS B4 JIS B5 X X X Legal Letter (only SEF) Statement X X X Tabloid Universa l X X X Envelopes (any size) X X X SEF —The paper is loaded in the short edge orientation. The short edge of the paper enters the printer fi rst.
Printing The sele ction and h andlin g of pape r and spec ialty me dia can af fect how r eliably do cument s print . For mo re infor mation , see “Avoid ing jams” on pa ge 190 and “S toring paper” on page 7 8.
If you do not know the IP addre ss of the print er, you can: • View the I P address on the pr inter control panel in the TCP/IP sectio n under the Netwo rks/Port s menu. • Print a netw ork se tup p age or the me nu s etting s pag es and locat e the I P addr ess i n the TCP/I P se ction.
Printi ng from a flash d rive Printing from a flash dri ve Notes: • Before pr inting an e ncrypted P DF file, e nter the fil e passwor d fr om the printer contro l pan el. • You c annot prin t file s for whi ch yo u do no t have p rinti ng per missio ns.
2 From the print er co ntrol panel , touc h the d ocumen t you want to print . 3 Touch t he arrows t o increas e the num ber of co pies to print, and then touch Print . Notes: • Do not r emove the flas h drive from t he USB p ort unt il the docume nt has finish ed pri nting .
Printing on specialty media Tips on us ing le tterhead • Use lett erhead des igned speci fically for l aser/LED prin ters. • Print sample s on the lett erhead being c onsid ered f or use bef ore buying lar ge qua ntiti es. • Before loading letterhead, flex the sheets to p revent them from st icking together.
Tips on us ing en velo pes Print sample s on the envelopes b eing considered for use before buy ing large quantities. • Use envelo pes designed s pecifically fo r laser/LED printers .
• Do not print wi thin 1 mm (0 .04 in.) of th e edge of the la bel, o f the perfor ations, or bet ween d ie ‑ cuts of the lab el. • Be sure ad hesi ve back ing does not re ach to t he sheet edge. Zone co ating of t he adhe sive at least 1 mm (0.
Printing confiden tial and o ther held job s Note: Confiden tial and Veri fy print jobs ar e automat ically d eleted from m emory a fter pr inting. Repeat and Res erve jobs are held in t he prin ter u ntil you ch oose to delet e the m. For Windo ws users 1 With a d ocumen t ope n, clic k File > Print .
Printing a directo ry lis t A dire ctory list sh ows the reso urces st ored in a flash memo ry or on th e print er hard dis k. From the home scr een, navigat e to: > Report s > Print Directory C.
Understandin g pr inter menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Magent a Cartridg e Yellow Cartr idge Black Cart ridge Cyan Photoconduc tor Unit Magenta P hotocondu ctor U.
Supplies menu Menu item Description Cyan Ca rtridge Early Warning Low Invalid Repl ace Missing or Defec tive OK Unsupported Shows the status of the cyan print car tridge Magenta Cartridge Early Warnin.
Menu item Description Magenta Photoconductor Unit Early Warning Low Repl ace Missing OK Shows the status of the magenta ph otoconductor un it Yellow Photoconductor Unit Early Warning Low Repl ace Miss.
Menu item Description 480K Mainten ance Ki t Near End of Life End of Life OK Shows the status of the maintenance kit Paper menu Default Sourc e menu Menu item Description Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Sets a default paper source for all print jobs Note s: • Tray 1 (standard tray) is the factory default setting.
Menu item Description Tray [x] Type Plain Pape r Card St ock Transparency Recy cled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Light Pape r Heavy Pape.
Menu item Description MP Feeder Type Cust om Ty pe [x ] Plain Pape r Card St ock Transparency Recy cled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Prep rinted Colored Paper Lig.
Menu item Description Manual Paper Type Plain Pape r Card St ock Transparency Recy cled Glossy Heavy Glossy Labels Bond Letterhead Prep rinted Colored Paper Light Pape r Heavy Paper Rough/Cotton P aper Cust om Ty pe [x ] Spe cifi es th e pap er typ e be ing ma nual ly loa ded Note: Plain Pap er is the factory default setting.
Subs titu te Si ze m enu Menu item Description Substitute Si ze All Liste d Off Stat em ent /A5 Letter/A4 11 x 17/ A3 Substitutes a specified paper size if th e requested paper si ze is not avail able Note s: • All Listed is the factory default setting.
Menu item Description Labels Texture Normal Rough Smoo th Specifie s the relati ve textur e of the lab els loade d Bond Texture Rough Smoo th Normal Specifies the r elative textur e of the bond p aper.
Paper Weig ht me nu Menu item Description Plain Weight Normal Heavy Light Specifie s the relati ve weight of th e plain paper loaded Card S tock Weight Normal Heavy Light Specifie s the relati ve weight of th e card stock lo aded Note: Settings appear only when card stock is supported.
Menu item Description Letterhead Weight Normal Heavy Light Specifie s the r elati ve weigh t of th e let terhead l oaded Preprinted Weight Normal Heavy Light Specifie s the relati ve weigh t of th e p.
Menu item Description Glossy Loadin g Off Duplex Determin es whether 2 ‑ sided printing occurs for al l print jobs that specify Glossy as the paper type Labels Load ing Off Duplex Determin es whethe.
Custom Ty pes me nu Menu item Description Custom Ty pe [x] Paper Card St ock Letterhead Transparency Glossy Rough/Cotton Labels Bond Envelope Associates a pa per or specialty media type with a factory.
Menu item Description Portrait Width 3–48 i nche s 76–121 9 mm Sets the portrai t width Note s: • 11.69 inches is the US fact ory default setting. Inches can be incre ased in 0.01 ‑ inc h incr ement s. • 296.9 mm is the internation al factory d efault setting.
Menu item Des cription Overflow Bin Standard B in Bin [ x] Specifies an alte rnate exit bin wh en a designated bi n is full Note: Standard Bin is the factor y default setting.
Menu item Descriptio n Network [x ] Setu p Page Prints a rep ort contain ing informati on about th e network printer settings, such as the TCP/IP addr ess inform ation Note s: • This select ion is availabl e when more than one ne twork option is installed.
Menu item Description PCL SmartS witch On Off Sets the prin ter to auto matically switc h to PCL emul ation when a print job require s it, regardless of the default printer lan guage Note s: • On is the factory default setting. • When Off is used, the printer does not examine inc oming data.
Menu item Description Mac Binar y PS Auto On Off Sets the printer to proc ess Macintosh binary PostScript print jobs Note s: • Auto is t he fac tory defau lt settin g. • Off filters print jobs usi ng the standard proto col. • On processes raw binary PostScrip t print jobs.
Menu item Description View Network Address UAA LAA Lets you vie w th e ne twor k a ddre sse s End ‑ of ‑ Job Timeout 0–22 5 Sets the amount of tim e in seconds before a network print job is canceled Note s: • 90 seconds is the factory default setti ng.
Menu item Description Enable AutoIP Yes No Specifies the Zero Configur ation Networking setting Note: Yes is the fa ctory defa ult sett ing. Enable FTP/TFTP Yes No Enables the built-in FTP server, which allo ws you to send files to the printer usi ng File Transfer Pr otocol.
Menu item Description View Ro uter Ad dres s Shows the router ad dress Note: The router address can be changed o nly from the Embedded Web Serv er. Enable DHCPv6 On Off Enab les DH CPv6 i n th e print er Note: On i s the f actory d efault setting.
AppleT alk me nu This menu i s av ailable fr om the Ne twork/P orts menu: Netwo rk/Ports > S tanda rd Ne two rk or Net work [ x] > Sta nda rd Ne twork Se tup or Network [x] Se tup > AppleTa lk Menu item Description Activate Yes No Activates Appl eTalk support Note : Yes is the f actory defaul t setting.
Menu item Description USB Buffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the USB input buffer Note s: • Auto is the fac tory defau lt settin g. • Disabled turns off job buffe ring. Any jobs alrea dy buffered on the printer hard disk are printed before no rmal processing resumes.
Parallel [x] menu Menu item Description PCL SmartS witch On Off Sets the printer to automaticall y switch to PCL emula tion when a print job received through a serial por t requires it, regardle ss of the default printer langu age Notes: • On is the factory default setting.
Menu item Description Job Buffering Off On Auto Temporarily stores print jobs on th e printer har d disk before printing Notes: • Off is the fac tory d efaul t setti ng. • On buffers print jobs on the printer hard disk. • Auto buffers print jobs onl y if the printer is busy processing data from ano ther input port.
Menu item Description ENA gateway yyy.yyy.yyy.yyy Sets the gatewa y information fo r an external pri nt server Note: This menu item is available onl y if the printer is atta ched to an ex ternal print server through the USB port.
Menu item Description Seria l Bu ffer Auto 3KB to [maximum size allowed] Disabled Sets the size of the serial input buffer Notes: • Auto is the factory default setting. • Disabled turns off job buffer ing. Any jobs already buf fered on the disk are printed before normal processing is resumed.
Menu item Description Baud 9600 19200 38400 57600 115200 138200 172800 230400 345600 1200 2400 4800 Specifie s the rate at which data c an be received through the serial port Notes: • 9600 is the factor y defau lt sett ing. • 138200 , 1728 00, 23 040 0, and 345 600 baud r ates ar e only dis play ed in the Standard Serial menu.
Menu item Description Use SSL Disabled Negotiate Requ ired Sets the printer to use SSL for incr eased security when connectin g to the SMTP serv er Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used.
Security menu Miscellane ous Securi ty Settings menu Menu item Description Logi n Restri cti on Login failures 1–10 Failur e ti me frame 1–60 Lockout time 1–60 Panel L ogin Timeout 1–900 Remot.
Menu item Descri ption Verify Job Expiration Off 1 hou r 4 hou rs 24 hours 1 week Sets a time limit on how long the pr inter stores print jobs needing verificati on Reserve Job Expiration Off 1 hou r .
Menu item Description Automatic Method Singl e p ass Multiple pass Automatic wipi ng marks all disk space used by a previous pr int job and does not permit the file system to reuse this space until it has been cleared.
Menu item Description Configure Log Enable Audit No Yes Enable Remote Syslog No Yes Remot e Syslog Facil ity 0–23 Severity of events to log 0–7 Specifies whether and how audit log s are created Notes: • Enable Audit determines if events are recorded in the se cure audit log and remote syslog.
Settings menu General Settin gs menu Menu item Description Display L anguage English Francai s Deuts ch Italiano Espanol Greek Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ia n Polski Magya.
Menu item Description Quiet Mode Off On Reduces the amount of noise produced by the pri nter Notes: • Off is the factory default setting. This setting suppor ts the performance specifications of your printer. • On configures the printer to produce as little noise as possible.
Menu item Description Keyboard Keyboard Type English Francai s Francais Cana dien Deuts ch Italiano Espanol Greek Dans k Norsk Nederlands Svens ka Suom i Portuguese Russian Polski Swiss Ge rman Swiss .
Menu item Description Displayed Information Left side Right sid e Cust om T ext [ x] [x] Toner Wast e To ner Bottle Fuser Transfer Module When to disp lay Do not d isp lay Display Message to Display D.
Menu item Description Home scr een custom izati on Change Langua ge Cop y Search He ld Job s Held Jobs USB Driv e Profi les Bookma rks Jobs by user Additional butto ns can be added to the ho me screen, and default buttons can be removed.
Menu item Description Alarms Alarm C ontrol Cartridge A larm Staple Alarm Hole Punch Al arm Sets an alarm to sound when the printer requires oper ator intervention Available selections for e ach alarm type are: Off Single Continuous Notes: • Single is the facto ry default setting for Alarm Contr ol and Cartridge Alarm .
Menu item Description Timeou ts Wait Tim eout Dis able d 15–655 35 sec Sets the amount of time in seconds the printer waits for additional data befo re canceling a pri nt job Notes: • 40 seconds is the factory default setting. • Wait Timeout is available only whe n the printer is using PostScript emulation .
Menu item Description Sleep Button Settings Press Sleep Button Slee p Hibernate Do N othin g Press and Hold Sleep Button Do N othin g Slee p Hibernate Determines how the printer responds when pressing the Sleep button in Idle state Notes: • Sleep is the factory default setting for Press Sl eep Button .
Menu item Description Sides (Duplex) 1 sid ed 2 sid ed Specifies whether prints are on one side or on both sides of the paper Note: 1 sided is the factory def ault setting. Staple Off Auto Back Dual Dual Dou ble Front Specifie s whet her print s are stapled Notes: • Off is the fac tory d efaul t setti ng.
Menu item Description Paper Saver Border None Solid Prin ts a b ord er on each pa ge ima ge when usi ng Pa per Sa ver Note: None is the factory default setting.
Menu item Description Job Waiting Off On Specifies if print jobs are removed from the print queue when they req uire u nav aila ble prin ter op tio ns or custo m set ting s. T hese print jobs are stored in a separate print queue, so other job s print normally.
Menu item Description Resource S ave Off On Specifies how the printer handl es temporary downloads, such as fonts and macros stored in the RAM, when the printer rece ives a print job that requir es more memory than is available Notes: • Off is the factory default setting.
Menu item Description Disk Near Full Action None E ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Curr ent Log Post & Dele te Current Log Post &am.
Menu item Description Duplex Binding Long Edge Short Edg e Defines the way duplexed pages are bound and how the printing on the bac k of the page is oriented in relatio n to the printing on the front of the page Notes: • Long Edge is the facto ry default setting .
Menu item Description Paper Saver Or dering Horizontal Reverse Hori zontal Reverse Vertical Vertic al Specifie s the positio ning of multipl e ‑ page imag es when using Paper Saver Notes: • Horizontal is the factor y default sett ing.
Quality menu Menu item Description Print Mode Colo r Black Onl y Specifie s whether images are printed in co lor or in bl ack and white Notes: • Color is the factory defaul t setting.
Menu item Description RGB Brightness ‑ 6 to 6 Adjusts brightness in color outputs Notes: • 0 is t he factory d efault set ting. • This does not affe ct file s where CMYK color specific ations are used. RGB Contrast 0–5 Adjusts contrast in color outputs Notes: • 0 is t he factory d efault set ting.
Menu item Description Manual Color RGB Imag e Vivi d sRGB Di spl ay Disp lay—Tr ue B lack sRGB Vi vid Off RGB Te xt Vivi d sRGB Di spl ay Disp lay—Tr ue B lack sRGB Vi vid Off RGB Grap hics Vivi d.
Utilities m enu Menu item Description Remove Held Jobs Con fid ent ial Held Not Restored All Removes confidential and held jobs fr om the printer hard disk Notes: • Selecting a setting affects only prin t jobs that are resid ent in the print er. Bookmarks, prin t jobs on flash drives, and other types of held jobs are not affected .
XPS menu Menu item Description Print Error Pages Off On Prints a page co ntaining i nformation on error s, includin g XML markup errors Note : Of f is the fac tory default setting. PDF menu Menu item Description Scale t o Fit No Yes Scales page content to fit the selec ted paper size Note : No is the factory default setting.
PCL Emul menu Menu item Description Font Source Resid en t Disk Downlo ad Flash All Specifies the set of fonts used by the Font Name menu item Note s: • Resident is the factory default setting. It shows the factory default set of fonts downl oaded in RAM.
Menu item Description PCL Emulation Settings Orient ation Portrai t Landscape Specifies the orie ntation of text and graphic s on a page Note s: • Portrait is the factory de fault settin g. • Portrait prints text and g raphics parall el to the short edge of the page.
Menu item Description Tray Renumber View Fact ory Defau lts MPF D efa ult = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21 Env Default = 6 MPap er D efau lt = 2 MEnv De.
Menu item Description Font S ize 1–25 5 pt Sets the default font size for HTML doc uments Note s: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point inc rements. Scale 1–40 0% Scales the default font for HTML documents Note s: • 100% i s the fac tory def ault se tting.
Menu item Description Orientation Portrai t Landscape Rev Portra it Rev Lan dscape Sets the image orientation Note: Portr ait is th e facto ry defa ult s etti ng. Booklet Adj ustmen ts menu The Boo klet Adju stment s me nu is availa ble only when a booklet fi nisher i s inst alled.
Help menu The Help m enu cons ists o f a serie s of Hel p pages that are st ored in the prin ter as PDF files. They con tain inform ation abou t using the pr int er and pe rform ing pri nting tasks. English , French, G erman, and Spanish tr ansla tions are sto red in th e printer .
Securing the hard disk and other installed m emory Statement of Volatility Your print er co ntain s vari ous t ypes of m emory t hat a re capa ble of st oring device and network s etting s, info rmatio n from embedded solution s, and user data. The types of me mory—a lon g with th e typ es of data stor ed by ea ch—a re describe d bel ow.
Erasing non ‑ volati le me mory • Indi vidua l setti ngs, dev ice and ne twork settin gs, secur ity se ttings, and em bedded so luti ons —Erase informa tion and sett ings by selecting Wipe All Setting s in the Config uration menu . • Fax da ta —Era se fax se ttings and da ta by sel ecting Wipe All Setti ngs in th e Con figurati on m enu.
Configurin g printer hard disk encryption Note: Your pr inter m ay not h ave a hard disk i nstal led. Enabling hard disk encrypt ion helps prevent the loss of s ensitive data in the event yo ur printer or its ha rd disk is stolen. Using the Embedded Web Server 1 From the Em bedded W eb Serv er, cli ck Settings > Se curity > Di sk Encryption .
Maintaining the printer Peri odical ly, certa in tas ks are require d to ma intain opt imum p erfor mance o f your printe r. Cleaning the exterior of the printer 1 Make sure that the prin ter is turned off and unplugged from the wall outlet.
2 Slide the r elease lever to the left to unlock th e cover. 3 Open t he cove r. Warning—Pote ntial Damage : To avoid o verex posing the pho toco nductor unit, do not le ave the cover open for more than 10 minutes.
4 Locate the prin thead wipers. 5 Gently p ull the pr inthead wip ers out unt il it stops, and t hen slowly s lide them b ack int o place. 3x 3x 3x Maintai ning the pr inter 159.
6 Clos e th e cover . 7 Slide the r elease lever to the righ t to lock th e cover. Maintai ning the pr inter 160.
8 Clos e th e fron t door . Emptying the hole punch box 1 Open d oor G. Maintai ning the pr inter 161.
2 Pull out the hole punc h box. 3 Empt y the cont aine r. Maintai ning the pr inter 162.
4 Insert the emp tied ho le punch box back i nto the finis her until it st ops. 5 Clos e door G. Storing supplies Choose a cool , cle an stor age are a for the printe r supp lies. Store supplie s rig ht side up in th eir ori ginal packin g until you are ready to use them.
1 Open a Web browser, and then type the printer IP add ress in the address field. Note: View the printer IP address on the print er control panel home screen . The IP address appears as four set s of numb ers separa ted by periods, su ch as 123. 123.123.
Recommended photoconductor units and part numbers Part name Part number Photoconduc tor unit • Black • Cya n • Magenta • Yellow C950X7 1G CMY (Cyan, Magenta, Yellow) Photoc onductor Kit Note: CMY photoco nductor un its may reach end of life al l at the same time.
Maintenance kit Service part number 480K Ma intena nce Ki t 40X75 60 Replacing parts and s upplies Replacing a main tenance kit 1 Replace the maintena nce kit. 2 Reset the ma intenan ce count to zero to clear th e 80 scheduled maintenance [x] message.
3 Lower the cover. Warning—Pote ntial Damage : To avoid o verex posin g the photoco nductor unit, do not leave the door o pen for more than 10 minutes. 4 Gras p the ha ndle of t he phot ocon ducto r unit and pu ll it o ut of the mach ine. 5 Unpack the repl acement photoc onduct or unit .
6 Alig n and in sert the end o f phot ocond uctor uni t. 7 Remove the ta pe from th e top of th e photoco nductor unit. Maintai ning the pr inter 168.
8 Push t he ta b for ward to inse rt the photoc onduct or unit . 9 Push t he p hotocon ducto r u nit un til it clicks into p lace Maintai ning the pr inter 169.
10 Gently p ull the pr inthead wip ers out unt il it stops, and t hen slowly s lide them b ack int o place. 3x 3x 3x 11 Clos e th e cover . Maintai ning the pr inter 170.
12 Rotate the r elease lever clockw ise to loc k the cover. 13 Clos e th e fron t door . Replacing a toner cartridge 1 Open the fro nt door . Maintai ning the pr inter 171.
2 Put you r hand u nder t he dent o f the to ner ca rtridg e, and t hen sli ghtly l ift up the cartr idge. 3 Pul l out the t one r cart ri dge. Maintai ning the pr inter 172.
4 Unpack the replacement toner cart ridge, and then shake it front ‑ to ‑ back and side ‑ to ‑ side to evenl y di stri bute t he toner. 5 Remov e the r ed packi ng st rip fr om the new car tri dge. 6 Insert the n ew cartridge int o the printer.
Replac ing the waste tone r bottle 1 Turn the prin ter o ff. 2 Open the fro nt door . 3 Remove the used waste toner bott le. 4 Unpack the new waste toner bottle.
5 Inse rt the new w aste tone r bottl e into th e print er until it clicks into place. 6 Rotate the release lever coun terclockwise to open the cover. Maintai ning the pr inter 175.
7 Lower the cover. 8 Slide o ut the pr inthead wipers. 3x 3x 3x Maintai ning the pr inter 176.
9 Slide the printhead wipers back into place. 10 Clos e th e cover . Maintai ning the pr inter 177.
11 Rotate the r elease lever clockw ise to loc k the cover. 12 Clos e th e fron t door . 13 Turn the pr inter back o n. Maintai ning the pr inter 178.
Replacing a staple cartridge Note: A message on the printe r display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the s tandard stapler unit 1 Open d oor G. 2 Grasp the handl e of the staple cartridge holder, and then pull out the holde r to the right.
4 Squeeze both s ides of the emp ty staple case with yo ur fingers, and th en remove the s taple case from the cartridg e. 1 2 1 5 Insert the fro nt side of the new st aple case into the staple cartridge, and then push the rear s ide into the cartridg e.
6 Push the st aple cartridge into the finisher until it cl ic ks into place. 7 Clos e door G. Replacing staple car tridge in the booklet stapler unit Note: This task is applic able only when a bookl et finis her is insta lled.
2 Press the handles of the staple cartridge to t he right, and then take the staple cartridge unit out of th e finisher. 1 2 Maintai ning the pr inter 182.
3 Hold t he tabs on both sides of th e stapl e cartri dge. Maintai ning the pr inter 183.
4 Rotate t he booklet st aple cart ridge at an angle. Maintai ning the pr inter 184.
5 Lif t the b ookle t stapl e ca rtri dge out o f the unit. 6 Squeeze both s ides of the emp ty staple case with yo ur fingers, and th en remove the s taple case from the cartridg e. 1 2 1 7 Insert the fro nt side of the new st aple case into the staple cartridge, and then push the rear s ide into the cartridg e.
8 Return the c artridge t o its o riginal pos ition, an d then gent ly push th e cartridg e in until it clicks into pla ce. 9 Retur n the u nit to its origina l posi tion.
Moving the printer Before moving the printer CAUTION—PO TENTIAL IN JURY: Th e print er we ight is great er tha n 18 kg (40 lb) and r equire s two or mor e trained p ersonnel to lift it safely.
Administrative support Finding adva nced networking and ad ministrator in formation This chapt er co vers ba sic adm inis trative suppor t ta sks using the Em bedded W eb Serv er.
2 Click Sett ing s . 3 Under Oth er Settin gs, cli ck E ‑ mail Alert Setup . 4 Select the it ems f or not ificati on, and typ e the e ‑ mail ad dress es. 5 Click Submi t . Note: For in formati on on sett ing up th e e ‑ mail server, c ontact yo ur s ystem s upport person.
Clearin g jams Careful ly select paper and specialt y media and load i t prope rly to av oid mos t jams. If jam s do occur, fol low th e steps outlined in this s ection. Note: Jam reco very is s et to Au to by de fault. The printer reprint s jammed pages unless the memory r equired to ho ld the pages is needed for other printer tasks.
4 5 6 7 8 1 3 10 11 12 13 2 9 Area Area name Jam numbers Wh at to do 1 Cover F 281 4yy.xx Open cover F, and then remo ve the jammed paper. 2 Door G 455 4yy.xx Open door G, and then remove the jammed paper. For staple jams, remove the staple cartri dge, and then clear the staple jam.
Area Area name Jam numbers Wh at to do 10 Multipurpose feeder 250 Remove all pap er from the multipurp ose feeder, and then remove the jammed paper. 11 Door B 230 Open door B, and then remove the jammed paper. 12 Door A 201– 202 231 281 Open door A, and then remove the jam med paper.
Paper jam in the fuser 1 Open door A by lif ting t he r eleas e latc h and lowe ring the do or. CAUTION —HOT SURFAC E: The inside of the prin ter mig ht be ho t. To redu ce the r isk of i njury fro m a hot component, allow the surface to cool before tou ching.
Paper jam under the fu ser 1 Open door A. CAUTION —HOT SURFAC E: The inside of the prin ter mig ht be ho t. To redu ce the r isk of i njury fro m a hot component, allow the surface to cool before tou ching. 2 If the jam me d paper is vi sible un der the fuse r, th en firm ly gras p the pap er on e ach s ide, a nd then gently p ull it o ut.
1 Open do or A, and t hen doo r D by lif ting th e releas e latch o f each do or and l owering t he doors . CAUTION —HOT SURFAC E: The inside of the prin ter mig ht be ho t. To redu ce the r isk of i njury fro m a hot component, allow the surface to cool before tou ching.
2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. 3 Clos e door B. 4 If necessary, tou ch Conti nue f rom th e print er co ntrol panel . 231 paper jam 1 Open door A by l ifting the re lease latch, a nd the n lowe ring th e door .
2 Pull the green lever down. 2 1 Note: M ake sure all paper fragmen ts are re moved. 3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out .
5 Clos e door A. 6 If necessary, tou ch Conti nue f rom th e print er co ntrol panel . 24x paper jam Note: Make su re all paper fr agmen ts are r emoved whe n pulli ng out any jamme d paper.
2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . 3 Close Tray 1. 4 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el. Paper jam in one of the op tional t rays (Trays 2–4) 1 Check d oor C, and th en firm ly grasp the jamme d paper a nd then pull it out.
3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . 4 Clos e th e tray. 5 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el. Paper jam in Tray 5 (high ‑ capacity feeder ) Paper jam inside the tray 1 Pul l out the tr ay unti l it st ops.
2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . 3 Push th e tray gent ly unti l it stop s. 4 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el. Paper jam in the tray exit 1 Gently mo ve the tray to th e left until i t stops.
3 Gently pu t the tray back into positio n. 4 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el. Paper jam in the top cover 1 Gently mo ve the tray to th e left until i t stops.
3 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . 4 Clos e th e top c over . 5 Gently pu t the tray back into positio n. 6 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el.
250 paper jam 1 Remove any jammed pages from the multipurpose feeder . 2 Load pap er int o the multi purpose f eede r. 3 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el. 281 paper jam Paper jam in door A 1 Open door A. CAUTION —HOT SURFAC E: The inside of the prin ter mig ht be ho t.
1 Remove the thu mbscrew from each side of the fuse r unit by rotating th em counterclockwise. 2 Lift the han dles on each side of the fu ser, and then p ull to remo ve the fuser unit . 2 1 1 3 Firmly g rasp the ja mmed p aper on eac h side, a nd then ge ntly pul l it down and out .
Paper jam in cover F (paper tra nsport) 1 Open c over F. 2 Firmly gr asp the jamm ed paper on each si de, a nd then gently pull it out . Note: M ake sure all paper fragmen ts are re moved. Note: If the pa per j am on the r ight i s dif ficult to re mov e, then rot ate th e kno b coun terclo ckwise .
1 Standard fin isher bin 2 Finisher bi n 1 3 Finisher bi n 2 Note: Finisher bin 2 is available only when a booklet fin isher is installed. Note: Make sure all paper frag ments ar e removed. Paper jam in door H 1 Open door H. Note: Do or H i s located between the f inish er exit bins.
3 Clos e door H. 4 If necessary, tou ch Conti nue f rom th e print er co ntrol panel . Paper jam in door G 1 Open d oor G. 1 2 3 4 5 6 7 Area Cover, k nob, or h andle name 1 Cove r G1 2 Cove r G2 Clea.
Area Cover, k nob, or h andle name 3 Kno b G3 4 Cove r G4 5 Cove r G7 6 Kno b G8 7 Handle G9 2 Lift cover G1 lever. 3 Firmly gr asp any jam med pa per, and then gent ly pull it o ut. Note: M ake sure to re move a ll paper frag ments after ge ntly pulli ng out any jamme d pape r insi de doo r G.
8 Lift the inside cover. If the paper is jammed in the roll er s, then rotate knob G8 co unterclo ckwise, and then remo ve the jammed paper. 9 Clos e door G. 10 If necessary, tou ch Conti nue f rom th e print er co ntrol panel . Paper jam in cover F (paper tra nsport) 1 Open c over F.
3 Close cover F. 4 If necessary, tou ch Conti nue f rom th e print er co ntrol panel . 455 staple ja m 1 Open d oor G. 2 Press the latch to open the st apler door.
3 Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer. 4 Use the meta l tab to lift the st aple guard , and then remove any jamme d or loos e staples . 5 Clos e the stapl e guar d. 6 Press do wn on the s taple guar d until it cl ick s into place.
7 Push the staple cart ridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place. 8 Clos e th e stapl er door . 9 Clos e door G. 10 If necessary, tou ch Conti nue, jam cle ared from the pr inter con trol pan el.
Troubleshooting Solving basic printer problems If there are basi c print er prob lems, o r the pr inter is unresp onsive, make sure: • The po wer co rd is plug ged in to th e print er and a p roperly gro unded ele ctric al out let. • The electrical outlet is not turned off by any switch or breaker.
Change [paper source] to [custo m type name] lo ad [orientation] Try on e or more of the follo wing • Touch U se curr ent [pa per sour ce] to ignore the message and print from the selected t ray.
Check [src] o rientation or guides Try on e or more of the follo wing: • Move the paper gu ides in the tray to the correct p ositions for th e paper size loaded. • Make s ure the paper size s etting matche s the paper loaded in the t ray: 1 From t he pri nter contro l panel P aper menu , check t he Pape r Siz e setti ng.
Insert the h ole pun ch box Insert the hole punc h box into the f inis her, and t hen to uch Continue t o clear the message. Insert Tray [x] Insert the spe cifie d tray into t he print er. Install bin [x] Try on e or more of the follo wing: • Install the specifi ed bi n: 1 Turn the printer off.
Load [src] with [s ize] Try on e or more of the follo wing: • Load the specified paper in the tray or feed er. • Touch Pa per loade d, continu e to cle ar the m essage and c ontinue print ing. If the printer finds a tray that has the co rrect paper ty pe and siz e, it fee ds fro m that tray .
Load Manual Feeder wi th [paper type] [p aper size] Try on e or more of the follo wing: • Load the specified paper in the manual feeder. • Touch Pro mpt eac h page , pa per lo aded or Do not prompt , pap er loade d to c lear t he mes sage a nd co ntinu e pri nting .
Print quota exceeded . Prin t job ca ncele d. The print job has been cancelled because the print quota has been exceeded. Contact your system s upport person. Print qu ota exc eeded. Print jo b inco mplete. The print job did not comp lete because the print quota has been exceeded.
34 Incorrect paper size, check [paper source] Try on e or more of the follo wing: • Load the appropriate paper or specialty media in the proper tray. • Confir m th at the wh eel on Tray 1 is set to the paper s ize load ed in the tra y. Make sure th e paper s ize mat ches the docu ment you are try ing to pr int.
37 Insu ffici ent me mory t o collat e job Try on e or more of the follo wing: • Touch Continue to p rint the portion of the jo b already stored and begin collating the rest of the print job.
53 Unformatted flash de tected Try on e or more of the follo wing: • Touch Continue to stop the defra gment o perati on and co ntinu e printin g. • Format the flash memory. If th e error message r emains, the flash m emory m ay be defectiv e and r equire repl acing.
56 Parall el po rt [x] dis abled Try on e or more of the follo wing: • Touch Continue to clear th e message. The print er di scards a ny data rece ived thr ough t he pa rallel port. • Make sure the Parallel Buffer menu item is not set to Disabled.
58 Too m any disk s inst alled 1 Turn the prin ter o ff. 2 Unplug the po wer co rd fr om th e wall ou tlet . 3 Remove the excess di sks. 4 Connect the power cord to a properly gro unded electrical outlet. 5 Turn the pr inter back o n. 58 Too ma ny flash op tions i nstalle d 1 Turn the prin ter o ff.
62 Disk full Try on e or more of the follo wing: • Touch Continue to clear the mess age and conti nue pr ocessi ng. • Dele te font s, m acros, and other data store d on t he pri nter hard disk. • Install a print er hard dis k with larger capaci ty.
84.xx [col or] phot ocondu ctor low 1 Order a repla cement photo condu ctor immedi ately. 2 When print qualit y is reduced, i nstall the new phot oconduct or, followi ng the inst ruction she et that came with the replacement part. 3 Touch Continue to clear the message and conti nue print ing.
1565 Emulation error, load emu lation option The printer auto matically clears the message in 30 secon ds, and then disables the download emu lator on the firmware card. Solving printing problems Multiple ‑ l anguage PDF files do not print The PDF f iles ma y contain unava ilable fo nts.
M AKE SURE THE CORRECT PRIN TER SOFTWARE IS INSTA LLED • Verify that you are using the cor rect printer software. • If the pr inter is connect ed to you r comp uter t hrough a U SB port , then m ake sure you are r unning a s upport ed operatin g system and using a compatib le printer software .
Print jo b take s long er than expected Try on e or more of the follo wing: R EDUC E THE COM PLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in th e print job.
U SE THE SAME P APER S IZE AN D P APER T YPE SETTINGS • Print a menu sett ings page and compa re th e se ttin gs for ea ch tray . • If necessary, adjust the settin gs from the Paper Size/Type men u. Note: The standar d 550-sheet tray an d the multipurpos e feeder do not autom atically sense the pa per size.
If you do not know the IP a ddress or ho st name of the p rinter , then you ca n: • View the information o n the pri nter control panel h ome screen, or in the TCP/IP sectio n under th e Networks/ Ports menu. • Print a ne twork setup page or menu s ettin gs page and l ocate t he inform ation in the TCP/IP se ction.
A network destination stopped working or is invalid M AKE SURE THE PRINTER AUTHE NTICATION IS CONFIGURED If the applic ation i s confi gured to use MF P authe nticati on cred entials , then th e prin ter aut henticati on setti ngs m ust be con figured from t he Embedd ed We b Server .
Solving option problems Option does not op erate correctly or quits af ter it is i nstalle d Try on e or more of the follo wing: R ESE T THE PR IN TER Turn the pr inter o ff, wa it for a bou t 10 sec onds, and the n t urn the printe r on. C HECK TO SEE IF THE OPTION IS C ONNECTED TO THE PRINTER 1 Turn th e printe r off using th e power swi tch.
M AKE SURE THE PAPER TRA Y IS INSTALLED CORRECT LY If the paper tray is listed on the men u settings page, b ut paper jams when it enters or exits the t ray, then it may not be properly ins talled.
Internal Solutions Port does not operate correctly Try on e or more of the follo wing: C HECK THE I NTERNAL S OLUTIO NS P ORT (IS P) CONNECTIONS Make s ure th e IS P is sec ure ly conn ected to t he pri nter s yste m boa rd.
Solving pap er feed problem s Paper fr equently jams These are possible solution s. Try one or more of th e following: C HECK THE PAPER Use reco mmend ed pape r and s pecia lty media. For more inf ormat ion, s ee the chapter about paper and spe cialty media guidelines.
Solving print quality problems If the soluti ons here do not cor rect th e prob lem, co ntact custome r supp ort. Yo u may have a prin ter part that re quires adjustm ent or repla ceme nt.
Clippe d images Try on e or more of the follo wing: C HECK THE GUIDE S Move the width and length guides in th e tray to the correct position s for the paper size loaded.
M AKE SURE THE TONER CARTRID GE IS NOT LOW ON TONER When 88.xx [c olor] cartridge low appears, m ake sure th e tone r is di stri buted evenly within the to ner cartridge. 1 Remo ve th e to ner car tri dge. Warning—Pote ntial Damage : Be care ful not to touc h the ph otocon ductor dru m.
C HECK THE PAPER GUIDES Move the guides in t he tray to the correct position s for the paper size load ed. C HECK THE PAPER SI ZE SETTING Make s ure th e pap er size s etting mat ches th e pap er lo aded i n the tr ay: 1 From the printe r con trol pan el Pape r menu , check the Pa per S ize set ting.
Paper curl Try on e or more of the follo wing: C HECK THE PAPER TY PE AND WEIG HT SETTINGS Make sur e the pap er type and weight se ttings match t he pape r loaded in the t ray or feede r: 1 From the printe r con trol pan el Paper menu , check th e Pape r Type an d Paper W eight settin gs.
M AKE SURE THE TRANSF ER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For m ore in for mation , see the in stru ction sheet that came with the rep lacement part. M AKE SURE THE FUSER IS NOT DE FECTIVE Replace the defective fuser. For more informatio n, see the instru ction sheet that came wi th the replacement part.
Print is too ligh t Try on e or more of the follo wing: C HECK THE DARKNESS , BR IGHTNESS , AND CONTRAST SETTINGS The Toner Darkness s etting may be too li ght, the Bri ghtnes s sett ing may be too light , or the Contr ast se tting m ay be too low . • Change these set tings from t he printer c ontrol pan el Quality menu.
M AKE SURE THE FUSER IS NOT DE FECTIVE The fuser may be d efectiv e if the mark s occur down repeatedly in all c olors. • Replace the fuser if the defects occ ur every 141 mm (5.
4 Clean the paper feed rollers. Warning—Pote ntial Damage : Do not touch the ru bber. Doing so will damage the rollers . 5 Reinstall the paper feed r ollers.
M AKE SURE THE PRINT CARTRI DGE IS NOT LOW ON TONE R When 88.xx [c olor] cartridge low appears, make sure th e tone r is di stribut ed e venly within the prin t cartridge: 1 Remov e the print ca rtr idge. Warning—Pote ntial Damage : Be care ful not to touc h the ph otocon ductor dru m.
M AKE SURE THE PHOTOC ONDU CTOR UNI T IS NOT WORN OR DEFE CTIV E Replace the wo rd or de fectiv e phot oconduct or un it. M AKE SURE THE FUSER IS NOT WO RN OR DE FECTIVE Replace the worn or defective fuse r. M AKE SURE THE PRINTER HAS REC ALI BRAT ED RECENTLY Perform color adju st from th e Quality men u.
M AKE SURE THE FUSER IS NOT WO RN OR DE FECTIVE Replace the worn or defective fuser. For mo re information, se e the instru ction sheet that cam e with the replacement part. Transparency print qu ality is poor Try on e or more of the follo wing: C HECK THE TRANSPARENCIES Use only transp arencies that meet the printer sp ecifications.
How d oes the pr int er kno w what color to prin t? When you print a docum ent, info rmat ion desc ribin g the type and color of each object is sent to the printer .
Color conversion table Settings CMYK • US C MYK • Eur o C MY K • Vivi d CM YK • Off Note: The Manual Color Corr ection setting is not useful if t h e soft ware appli catio n does not speci fy colors with RGB or CMYK com binations.
Color specification and object to be pri nte d Color Correction se tting Sample pages to use CMYK—Graphic Auto US CMYK Manual Manual Color CMYK Graphic Setting CMYK—Image Auto US CMYK Manual Manual Color CMYK Image Setting What ar e Deta iled Co lor Sa mples and ho w do I acce ss them ? These pages r equire the use of the Embedded Web Server.
Contacting cu stomer suppo rt When you call custom er support, describe the pr oblem you are experiencing, the m essage on the display, and the troubl eshootin g st eps you hav e alr eady taken to find a sol ution . You need to know your print er m odel type and se rial num ber.
Notices Prod uct in form ation Produc t name: Lexmark C950de Machin e type: 5058 Mode l(s): 030 Edition notice March 2013 The foll owing par agraph do es not apply to any coun try wher e such pro visions are incon sistent with loca l law: LEXMARK INTERNATIONAL, INC.
GOVERNMENT END US ERS The Softwar e Prog ram a nd any re lated doc umenta tion are "Commer cial Ite ms," as t hat term is define d in 4 8 C.F.R. 2.101, "C omputer Soft ware" and "C ommercial Comp uter Software Do cumenta tion," as such terms are u sed in 48 C.
Monaco Apple Computer, Inc. New York Apple Computer, Inc. Oxfor d Arthur Ba ker Palatino Li notype-Hell AG and/or its subsid iaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa.
Noise emission levels The following measurements were made in accordance wit h ISO 7779 and rep orted in conf ormance with ISO 9296. Note: Some mo des ma y not apply t o your p roduct. 1-meter average sound pressure, dBA Prin ting 5 3 Read y 22 Values are subject t o change.
ENERGY STAR Any Lex mark product bea ring th e ENE RGY ST AR em blem o n the pr oduct or on a start -up scr een is cert ifi ed to c omply with Env ironmen tal Pro tectio n Agenc y (EPA ) ENE RGY STAR r equire ments as con figur ed when s hipped by Lexmar k.
Factory defau lt Power Save r Timeout for this prod uct (in minu tes): 30 By using th e configura tion menus, th e Power Saver Timeo ut can be m odified between 2 minutes an d 240 minut es. Setting the Power Saver Timeout to a low value reduces ener gy consumpti on, b ut may incr ease th e res ponse time of the pr oduct .
Regulatory notices for wirel ess products This se ction co ntain s the fo llowing r egulat ory informat ion p ertain ing to wi rele ss prod ucts that co ntain trans mitter s, for exa mple, but n ot limit ed to, wirel ess ne twork c ards or pro ximit y card reade rs.
Le term e « IC » pré cédant le numé ro de d' accréd itation/ inscr iption sign ifie sim pleme nt que le produit est c onforme aux spécifi catio ns techniq ues d'Ind ustry Canada .
Deutsch Hiermit er klärt Lexmar k International , Inc., dass sich das Gerät di eses Gerät in Übereinstimmung mit den grundlegenden A nforderungen un d den übrigen einschl ägigen Bestimmun gen der Ri chtlinie 1999/5/EG befindet. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC.
Statement of Limited Warrant y Lexmark C950de Lexmark Internat ional, In c., Lexing ton, KY This li mited warrant y applies t o the United States a nd Canad a. For custo mers outs ide the U.S. , refer to th e count ry- specific war ranty i nformation that cam e with your produc t.
Extent of l imited warranty Lexmark does not warrant unin terrupted o r error-free operati on of any product or the durability or longevity of prints produced by any pr oduct.
LEXMARK SOFTWARE LIMIT ED WARRANTY AND LICENSE AGRE EMENT PLEASE REA D CAREFULLY B EFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIO NS OF THIS SOFTWARE LIMITED W ARRANTY AND LICENSE AGREEMENT.
O R R E C O R D S , F O R C L A I M S O F T H I R D P A R T I E S , O R D A M A G E T O R E A L O R T A N G I B L E P R O P E R T Y , F O R L O S S O F P R I V A C Y ARISING OUT OR IN ANY WAY RELATE D.
9 ADDITIONAL SOFTWARE . This Lice nse Agreemen t applie s to upd ates or su pplem ents to th e origina l Software Progra m pr ovide d by Lexm ark unle ss Lexmar k provi des ot her te rms alo ng with t he updat e or sup pleme nt. 10 TERM . This License Agreement is effective unle ss terminated or rejected.
2 This pr oduct is base d on M icroso ft Pr int Sch ema technol ogy. You may fi nd the t erms and co nditio ns upon which Microso ft is l icensing s uch intel lectual property at http://go.
Index Numerics 1565 Emulat ion error, load emulatio n option 228 1 ‑ tray mo dule installi ng 38 2,000 ‑ sheet h igh ‑ capacity feeder installi ng 38 2000 ‑ sh eet high ‑ capacity feeder loa.
Change [paper source] to [paper size] [paper type] 215 Change [paper source] to [paper size] [paper type] loa d [ori ent ati on] 2 15 Check [src] orientatio n or guides 216 checking a n unresponsi ve .
Forms a nd Favori tes setti ng up 19 G General Se ttings menu 128 Green sett ings Eco ‑ Mode 57 Hibernate Mode 5 9 Quiet Mode 5 7 H held jobs 92 pri nting from a M acint osh comput er 93 prin ting f.
Cust om Names 107 Custom Types 107 Defau lt Sour ce 98 diagram o f 95 Disk Wipi ng 125 Finis hing 140 Flash Drive 135 General Sett ings 128 Help 153 HTML 150 Image 151 IPv6 114 Job A ccount ing 139 Mi.
print i rregularities 242 print jo b cancel ing, from c omputer 94 print q uality replac ing a pho toco nductor unit 16 6 print q uality trou bleshoo ting black streaks on a page 246 blank pag es 238 .
84.xx Re place [ col or] photoco nduct or 227 88 Replace [c olor] cart ridge 227 88.xx [color] c artridge low 227 an erro r has occurred with the flash drive 214 Bin 2 is un able to lower 2 14 Change .
toner cart ridge 171 waste to ner bo ttle 1 74 replacing the waste toner bottle 174 reports viewing 189 Reports menu 109 reserve prin t jobs 92 pri nting from a M acint osh comput er 93 prin ting from.
incorre ct marg ins 240 jammed pages are not reprint ed 237 job prin ts fr om wron g tr ay 230 job prin ts o n wrong p aper 2 30 jobs do not p rint 228 Large jobs do not collate 231 multipl e ‑ lang.
An important point after buying a device Lexmark C950 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark C950 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark C950 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark C950 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark C950 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark C950, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark C950.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark C950. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark C950 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
