Instruction/ maintenance manual of the product 5770 Lexmark
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Le xmark Photo Jetprinter 5770 User Guide 5700.book : TITLPAGE.FM Page 1 Thursday, July 16, 1998 3:49 PM.
First Edition (July 1998) The f ollowing paragraph does not apply to any country wher e such pr ovisions ar e inconsistent with local law : LEXMARK INTERN A TION AL, INC.
Contents iii Contents Contents Chapter 1 - Introducing your printer . . . . . . . . 1 Printer features and specifications . . . . . . . . . . . . . . . . . . . . 2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using the printer's light and button .
Contents iv Contents Cleaning the print nozzles . . . . . . . . . . . . . . . . . . . . . . . . . 29 Wiping the print nozzles and contacts . . . . . . . . . . . . . . . . 30 Cleaning print cartridge carrier contacts . . . . . . . . . . . . . . 32 Chapter 5 - Printing from DOS .
Contents v Contents Iron-on transfers for T-shirts . . . . . . . . . . . . . . . . . . . . . . . 69 Appendix A - Notices . . . . . . . . . . . . . . . .
Contents vi Contents 5700.book : 5700.TOC Page vi Thursday, July 16, 1998 3:49 PM.
Introducing your printer 1 Introducing your printer Chapter One Intr oducing y our printer Your printer is a general purpose color inkjet printer that provides high quality text and photos.
Introducing your printer 2 Introducing your printer This illustration shows the parts of the printer. Printer features and specifications Your printer features: • Multiple print quality options that include High Quality , Quality , and Normal.
Introducing your printer 3 Introducing your printer • Superior editing and formatting options. Y ou can edit your photos to produce panoramic or cropped prints. Y ou can also print your photos in multiple photos per page formats. • On-screen or verbal feedback of printer status.
Introducing your printer 4 Introducing your printer Printer dimensions Height: 5.0 in. (152 mm) Width: 17.0 in. (432 mm) Depth: 8.0 in. (203 mm) Weight: 9.0 lbs. (4.1 kg) Temperature and humidity Print quality can vary depending on air temperature and relative humidity.
Introducing your printer 5 Introducing your printer Using the printer's light and button Your printer has two sets of lights and buttons: • One set is located at the bottom left-hand corner of the printer , on the operator panel.
Introducing your printer 6 Introducing your printer Paper Feed button Use the Paper Feed button to feed paper into the printer when you run out of paper during a print job and the Paper Status light blinks. If you run out of paper during a print job: 1 Load paper .
Using the printer software 7 Using the printer software Chapter T wo Using the printer software When you installed the software for your printer, several small applications were installed on your computer.
Using the printer software 8 Using the printer software Opening the Control Program 1 From the Start menu, click Programs . 2 Click the Lexmark 5700 Series program group. 3 Click Lexmark 5700 Ctrl Prog on LPTx . Opening the Printer Driver You can open the printer driver from almost any application.
Loading paper and other media 9 Loading paper and other media Chapter Three Loading paper and other media Your printer prints on photo paper, coated paper, envelopes, index cards, labels, transparencies, paper, iron-on transfers, glossy film, and greeting cards.
Loading paper and other media 10 Loading paper and other media Photo paper types and sizes For best photo print results using Color and Photo print cartridges, use photo paper designed for an inkjet printer, such as the following: * You can purchase other excellent photo papers in both snapshot sizes (4x6, A6, Hagaki) and letter sizes.
Loading paper and other media 11 Loading paper and other media Coated paper types and sizes Coated paper gives excellent photo printing results at lower costs compared to the heavier photo papers. Use a coated paper designed for inkjet printers, such as Lexmark's High Resolution Premium Inkjet paper.
Loading paper and other media 12 Loading paper and other media Envelope types and sizes The printer supports the following envelope sizes and card types: Do not use envelopes that have: • W indows, .
Loading paper and other media 13 Loading paper and other media • Be careful not to touch the printed surface until the ink is dry . • If you are printing several sheets, remov e each sheet as it exits the printer and allo w it to dry before stacking.
Loading paper and other media 14 Loading paper and other media Greeting card types and sizes Use Lexmark Inkjet Greeting Cards, part number 1372482 (letter) or 70X7254 (A4).
Loading paper and other media 15 Loading paper and other media 1 Extend the paper exit tray . 2 Place the paper or other media against the right side of the automatic feeder . • If the media has a preferred print side, insert with the print side facing you.
Loading paper and other media 16 Loading paper and other media 3 Squeeze the release tab and the left paper guide together , and slide the left paper guide to the edge of the paper .
Loading paper and other media 17 Loading paper and other media • Insert index cards or postcards v ertically so the shortest side feeds into th printer f irst. 3 Squeeze the release tab and the paper guide together , and slide the paper guide to the right until it rests against the en velopes or card stock.
Loading paper and other media 18 Loading paper and other media Loading the manual feeder You can print from the manual feeder without removing paper or envelopes from the automatic feeder. The manual feeder allows you to print one sheet of print media at a time .
Loading paper and other media 19 Loading paper and other media 3 Place one piece of paper or specialty media against the right edge of the manual feeder . • Alwa ys place the preferred print side f acing you. • Insert paper or other media against the right edge of the manual feeder .
Loading paper and other media 20 Loading paper and other media 5700.book : loadpapr.fm Page 20 Thursday, July 16, 1998 3:49 PM.
Caring for y o ur print car tr idges 21 Caring for your print cartridges Chapter Four Caring f or y our print car tridg es This chapter describes print cartridge maintenance procedures to help you get the best performance from your print cartridge and your printer.
Caring for y o ur print car tr idges 22 Caring for your print cartridges Installing or replacing print cartridges The following procedures are for installing or replacing a print cartridge when your printer is connected to a computer.
Caring for y o ur print car tr idges 23 Caring for your print cartridges If you are installing a Photo or Black cartridge, a Change Cartridge screen appears. Choose the type of cartridge you are installing. 4 At the printer , pull the handle of the print cartridge you are replacing to ward you until you hear a snap.
Caring for y o ur print car tr idges 24 Caring for your print cartridges 5 Remov e the print cartridge b y lifting it straight out of the printer . Installing or changing a print cartridge If necessary, follow the steps for “Removing a print cartridge” on page 22 before proceeding.
Caring for y o ur print car tr idges 25 Caring for your print cartridges 2 Insert the replacement print cartridge in the print cartridge carrier . The follo wing table lists the correct position for each cartridge type. 3 Push back f irmly on the cartridge until it snaps securely into place.
Caring for y o ur print car tr idges 26 Caring for your print cartridges If the print cartridge mov es loosely in the carrier , it is not locked into place. Repeat this step. 4 From the Cartridges tab, choose the appropriate selection for the cartridge you installed.
Caring for y o ur print car tr idges 27 Caring for your print cartridges Aligning the print cartridges Use the printer software to align the print cartridges when: • Y ou install the printer software on your computer . • Y ou re-connect the printer to your computer - e ven if you ha ve aligned them from the operator panel.
Caring for y o ur print car tr idges 28 Caring for your print cartridges The Align Cartridge dialog box appears on your screen. Depending on the cartridge combination you ha ve installed in your printer , a test page with one or more alignment patterns is printed.
Caring for y o ur print car tr idges 29 Caring for your print cartridges Cleaning the print nozzles The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by cleaning (purging) the nozzles.
Caring for y o ur print car tr idges 30 Caring for your print cartridges Look for a break in the diagonal lines. A broken line indicates clogged nozzles. If the bottom line has fe wer breaks, or better print quality than the top line, run the test two more times.
Caring for y o ur print car tr idges 31 Caring for your print cartridges When cleaning the color print cartridge, wipe the nozzles in one direction so the colors do not mix. T o dissolve dried ink, hold the damp cloth against the nozzles for about three seconds.
Caring for y o ur print car tr idges 32 Caring for your print cartridges Cleaning print cartridge carrier contacts Clean the print cartridge carrier contacts only if you have cleaned and wiped the print nozzles and print quality is still unsatisfactory.
Caring for y o ur print car tr idges 33 Caring for your print cartridges 9 Plug the printer po wer cord into an electrical outlet. 10 Y ou do not want to reset the ink le vel counter . Click Old Color Cartridge to return the cartridge carrier to the far right position.
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Printing from DOS 35 Printing from DOS Chapter Five Printing fr om DOS You must install the following before you can print from DOS applications: • Lexmark 5700 Series printer softw are • PCL 3 pr.
Printing from DOS 36 Printing from DOS To change DOS print settings from the printer software: 1 Open the printer's Control Program . For help opening the Control Program, see “Opening the Control Program” on page 8. 2 Click the DOS Printing T ab .
Printing from DOS 37 Printing from DOS To print from DOS applications that run from the Windows DOS prompt: 1 Make sure you are in W indo ws, not nativ e DOS. 2 Open the printer's Control Program . For help opening the Control Program, see “Opening the Control Program” on page 8.
Printing from DOS 38 Printing from DOS Printing from a DOS application to another printer Follow these steps when you want to send a DOS print job to a printer other than your Lexmark Photo Jetprinter 5770. 1 Open the printer's Control Program . For help opening the Control Program, see “Opening the Control Program” on page 8.
Printing from DOS 39 Printing from DOS – copy is the DOS copy command. – filename is the name of the print f ile you cre- ated. –l p t n is the port where your printer is connected. For e xample, lpt 1 or lpt 2 . –/ b instructs the computer to send the data in binary form.
Printing from DOS 40 Printing from DOS 6 Install the HP DeskJet 500C as the current printer in the DOS application from which you are printing. Some applications of fer a color or black (mono) version of the HP DeskJet 500C dri v er . Choose the black (mono) version if you are printing in black only .
Printing from DOS 41 Printing from DOS Enabling DOS printing to other printers To enable DOS printing to other printers: 1 Open the printer's Control Program . For help opening the Control Program, see “Opening the Control Program” on page 8.
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T roub leshooting 43 Troubleshooting Chapter Six T r oub leshooting Use this section to identify and solve problems. Section Pag e Bidirectional communications problems 44 Printhead failure 47 Deletin.
T roub leshooting 44 Troubleshooting Bidirectional communications problems These events indicate bidirectional communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer .
T roub leshooting 45 Troubleshooting • Bidirectional communications is NO T disabled in your Lexmark printer softw are. a From the printer's Control Program, click the Options T ab . For help opening the Control Program, see “Opening the Control Program” on page 8.
T roub leshooting 46 Troubleshooting • The parallel port on your computer is not configured for bidirectional communications. • The IRQ (Interrupt Request) assigned to your printer is also assigned to another hardware de vice, such as a scanner or sound card.
T roub leshooting 47 Troubleshooting Printhead failure Any of these problems can cause the Printhead Failure message to appear: • The print cartridge carrier contacts are dirty • The print nozzles.
T roub leshooting 48 Troubleshooting 4 Did the message reappear? • YES . There may be a problem with one of the print cartridges. Continue with step 5. • NO . Y ou hav e solved the problem. 5 Remov e the Photo or Black print cartridge from the printer .
T roub leshooting 49 Troubleshooting Replacing the print cartridge 1 Replace the print cartridge that has the problem with a ne w print cartridge. For help, see “Installing or replacing print cartridges” on page 22. 2 Print a test page. Did the message reappear? • YES .
T roub leshooting 50 Troubleshooting Error messages on your computer Message Solutions Ink low Y our print cartridge is running out of ink. Y ou need to purchase a ne w print cartridge. Out of memory • Before sending a file to print, close all other open files in the application you are using.
T roub leshooting 51 Troubleshooting Error messages on the printer operator panel Message Solutions Please insert Camera Card Make sure a camera card is properly inserted in the printer . Refer to page 11 of your Getting Started booklet that tells you ho w to use your printer without a computer .
T roub leshooting 52 Troubleshooting General printing problems Prob lems Solutions Colors on printout differ from colors on screen T o more closely match the colors on your printouts with the colors on your screen, select Natural Color as the Document T ype.
T roub leshooting 53 Troubleshooting DOS print job does not print Check the follo wing items: 1 From the printer's Control Program, click the Options T ab.
T roub leshooting 54 Troubleshooting Paper Status light is blinking and an error message appears on yo ur s c re e n If the Paper Status light is blinking and an error message appears on your computer screen, make sure: • the printer has paper . • there is not a paper jam.
T roub leshooting 55 Troubleshooting Printer is plugged in but nothing prints (There is no action from the printer) Make sure: • the printer has paper . • you hav e paper in the correct feeder . • the printer parallel cable is completely plugged into the printer .
T roub leshooting 56 Troubleshooting Printer seems to be printing but no characters appear Make sure: • The print cartridges are properly installed in the printer . See “Installing or replacing print cartridges” on page 22. • The tape was remo ved from the print cartridges before they were installed.
T roub leshooting 57 Troubleshooting Paper feed problems Prob lems Solutions Paper fails to feed If paper doesn't mov e through the automatic feeder: 1 Open the printer front cov er . 2 Remov e any obstructions inside the printer . 3 Close the printer front cov er .
T roub leshooting 58 Troubleshooting Paper sticks together If paper sticks together when moving through the automatic feeder , try the following: • Make sure there is not too much paper in the automatic feeder . Depending on the thickness of your paper , the automatic feeder can hold up to 100 sheets of paper .
T roub leshooting 59 Troubleshooting Poor print quality Prob lems Solutions Black text is not sharp Y our printer was shipped with a Color print cartridge and a Photo print cartridge. For better te xt and graphics printing, we recommend replacing the Photo print cartridge with a Black print cartridge (P/N 12A1970).
T roub leshooting 60 Troubleshooting General print quality problems T ry one (or more) of the following suggestions to correct this problem: • A print cartridge may be out of ink or lo w on ink. If the Ink Lo w message has appeared on your screen, install a ne w print cartridge.
T roub leshooting 61 Troubleshooting Poor print quality at left, right, or bottom edge of en velope Like other printers, your printer cannot print in the extreme left, right, or bottom edges of an en velope.
T roub leshooting 62 Troubleshooting Print smears on the page Print smearing may occur in two ways: • Print is smeared as the printer prints the page. • A page prints without smearing, but is smeared by damp ink on the ne xt page exiting the printer .
T roub leshooting 63 Troubleshooting Printer software problems Prob lems Solutions Portions of printer's Control Pr ogram grayed out If the ink le vel indicators of the Cartridges T ab are grayed.
T roub leshooting 64 Troubleshooting Removing the exit tray If you need to repack the printer in its original box, you must remove the paper exit tray. 1 Remov e the paper support. 2 Pull the paper exit tray as f ar out of the printer as possible. 3 T urn the printer ov er so you can see the bottom of the printer .
Ordering Supplies 65 Ordering Supplies Chapter Se ven Or dering Supplies To order Lexmark supplies, either contact your point of purchase or any Lexmark Authorized Supplies Dealer. You may also order supplies from Lexmark over the telephone. Check your printer registration card for the appropriate telephone number for each country.
Ordering Supplies 66 Ordering Supplies Photo paper To order Inkjet Photo Paper from Lexmark, use these part numbers: Coated paper For the best color and black and white printing results, use a coated paper such as Lexmark's High Resolution Premium Inkjet paper.
Ordering Supplies 67 Ordering Supplies Glossy film To print on glossy film, use Lexmark Inkjet Glossy Film. To order glossy film from Lexmark, use these part numbers: Transparencies To print on transparencies, use Lexmark Inkjet Transparencies.
Ordering Supplies 68 Ordering Supplies Greeting cards with envelopes Each greeting card comes with an envelope. To order Inkjet Greeting Cards from Lexmark, use these part numbers: Labels To order Ink.
Ordering Supplies 69 Ordering Supplies Iron-on transfers for T-shirts To order Inkjet Iron-On Transfers, use these part numbers: Size Number of sheets Pa r t nu m b e r Letter 10 1372480 A4 10 1402519 5700.
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Notices 71 Notices Appendix A Notices References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used.
Notices 72 Notices Electronic Emission Notices Federal Communications Commission (FCC) Compliance Information Statement The Lexmark Photo Jetprinter 5770, Type 4093-S04, has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Notices 73 Notices Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark International, Inc.
Notices 74 Notices instructions, to a professional service person. • This product is designed, tested and approv ed to meet strict global safety standards with the use of specific Le xmark components. The safety features of some parts may not always be ob vious.
Notices 75 Notices um beim Einsatz die weltweit gültigen Sicherheitsanforderungen zu erfüllen. Die sicherheitsrele vanten Funktionen der Bauteile und Optionen sind nicht immer of fensichtlich. Sofern T eile eingesetzt werden, die nicht von Le xmark sind, wird v on Lexmark k einerlei V erantwortung oder Haftung für dieses Produkt übernommen.
Notices 76 Notices ansv ar for brugen af uoriginale reservedele. Sikkerhetsinformasjon • Hvis produktet ditt ikke er merket med dette symbolet, , må det bare kobles til en stikkontakt som er jordet. • Ledningen må være koblet til en stikkontakt nær produktet.
Notices 77 Notices • Muut kuin käyttöohjeissa mainitut huolto- tai korjaustoimet on jätettävä huoltoedustajalle. • Tämä tuote on testattu ja hyväksytty . Se täyttää kork eat maailmanlaajuiset turv allisuusvaatimukset, kun siinä käytetään tiettyjä Lexmarkin v almistusosia.
Notices 78 Notices 5700.book : notices.fm Page 78 Thursday, July 16, 1998 3:49 PM.
Statement of Limited W arranty 79 Statement of Limited Warranty Appendix B Statement of Limited W arranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.
Statement of Limited W arranty 80 Statement of Limited Warranty To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at a Remarketer or a Lexmark designated location.
Statement of Limited W arranty 81 Statement of Limited Warranty Limitation of Liability Your sole remedy under this Statement of Limited Warranty is set forth in this section.
Statement of Limited W arranty 82 Statement of Limited Warranty 5700.book : warranty.fm Page 82 Thursday, July 16, 1998 3:49 PM.
Glossar y 83 Glossary Glossar y application software A software product, such as a spreadsheet or word processing program, that is designed for use on a personal computer. Air Brush Air Brush is a name for a modified Floyd- Steinberg Error-Diffusion, sometimes called the diffusion or scatter style of printing.
Glossar y 84 Glossary icon A representation or symbol. inkjet A non-impact printing technology that creates characters and graphics by the composition of programmed patterns of ink dots. interface A data conversion device that allows communication between the printer and the computer.
Inde x 85 Index Inde x A aligning printheads 27 automatic feeder loading 14 location 14 B bidirectional communications disabling 46 problems diagnosing 44 solving 45 C camera card deleting photo files.
Inde x 86 Index I iron-on transfers loading 18 ordering 69 types and sizes 14 L labels loading 14 ordering 68 types and sizes 13 M manual feeder loading 18 location 18 O opening Printer Driver 8 order.
Inde x 87 Index description 7 problems 63 supplies, ordering 65 system requirements 4 T transparencies loading 14, 18 ordering 67 types and sizes 10, 12 troubleshooting 43 U United Kingdom Telecommu- nications Act 1984 73 W warranty information 79 5700.
Inde x 88 Index 5700.book : 5700.IX Page 88 Thursday, July 16, 1998 3:49 PM.
User’s Guide Lexmark Photo Jetprinter 5770 Part Number 17A0145 7/16/98 You may use this form to communicate your comments about this publication, with the understanding that Lexmark may use or distribute whatever information you supply in any way it believes appropriate without incurring any obligation to you.
NO POST A GE NECESSAR Y IF MAILED IN THE UNITED ST A TES — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — Cut Along Line POST AGE WILL BE P AID BY ADDRESSEE Le xmark Inter national, Inc.
An important point after buying a device Lexmark 5770 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark 5770 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark 5770 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark 5770 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark 5770 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark 5770, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark 5770.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark 5770. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark 5770 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
