Instruction/ maintenance manual of the product 5300 Series Lexmark
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5300 Series User's Guide May 2007 www.lexmark.com.
Safety information Use only th e power su pply and pow er supply cord provided with this p roduct or th e manufacturer 's authorize d replacemen t power s upply a nd power suppl y cord. Connect the power supply cord to a proper ly grounded electrical outlet that is near the product a nd easily access ible.
Contents Safety information..... .................. ...................... .................. ..............2 Introduction............. ................... ...................... ................. ...............13 Finding information about the printer.
Configure network printers........ .... ........ ........ ........... ....... ........... ........ ........ .......... ......... ......... ................ .......... ......... .....47 Connect to network printer........ ... ........ ............. ....
Resetting printer so ftware to factor y default settings ...... ............... ........... ............ .............. ............ ... ........ ........... .......... 6 1 Resetting the p rinter to fact ory default sett ings .............. ..........
Copying a photo using th e computer.. ............ ........... ........... ........... ............ .............. ........... ......... ........ ............. .......8 3 Adjusting copy quality................... ................ .................... .
Using Caller ID from the cont rol panel . ........... ............ ........... ............ ............ ............. ........... ...... ......... ............ ........ ............ . 99 Using Caller ID from the software .................. ..........
Incorrect language appears on the display................ ........... ............ ............ ............ .............. ......... . ......... ............ ............ . 121 Power button is not lit .............. ............ ............. .......
Printer is not able to communicate with the computer ...................... ............ ............ .............. ............ ... .... ............ ...... 144 Problems when copying, scanning, or f axing ............... ..... ............ .........
Error messages on the printer disp lay............. ........... ........... ............... ............ ............. ............ ............ .............. ......163 Alignment Error ............. ............ ............ ............ ........... .
Power consumption................. .............. ................... ................. .............. .................. ........... ................. .............. ............179 Index.................... ....................... ..................
12.
Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on the Lexmark Web site at www.
User's Guide: Comp rehensive Version Description Where to find The User's Guide: Comp rehensive Version gives you instructions for using the printer and other information such as: • Using .
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 Monday–Friday (8:00 AM–11: 00 PM ET) Saturday (Noon–6.
Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase.
Setting up the printer Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Checking the box contents 1 2 3 5 1 2 3 4 6 7 Name Description 1 Black print cartridge Cartridges to be i nstalled into th e printer Note: Cartridge combinations vary depending on the product purchased.
Setting up the printer for standalone use 1 Unpack the printer. Notes: • Place the print er near the compute r during setup. If you're setting up on a wireless network, you may move the printer after setup is complete. • You may need to purchase a USB cable separately.
5 Extend the paper exit tray. 6 Raise the paper support. 7 Extend the paper guides. 8 Load paper. 1 2 Setting up the printer 19.
9 Connect the power cord. 10 Make sure the power is on. 11 If prompted, se t the language. 1 2 1 a Using the control pan el of the printer, press or repeatedly until the language you want appears on the display. b Press to save. 12 If prompted, set the country or region.
a Using the control panel of the printer, press or repeatedly until the country or region you want appears on the display. b Press to save. 13 Open the printer. 14 Press down on the levers. 15 Remove the tape from the black cartridge, and insert the cartridge in the left carrier.
17 Remove the tape from the color cartridge, and insert the cartridge in the right carrier. 18 Close the color c artridge ca rrier lid. 19 Close the print er.
21 Discard the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are no rmal, and do not indicate a problem. Understanding the pa rts of the printer 6 1 2 3 4 5 7 8 Use the To 1 Paper support Load paper.
1 2 3 4 5 6 Use the To 1 Scanner unit Access the print cartridges. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 USB port Connect the printer to a co mputer using a USB cable. 4 EXT port EXT Connect additional devices, such as a da ta/fax modem, telephone, or answering machine to the printer.
Use the To 6 Power supply with port Con nect the printer to a power source using t he power cord. 1 Plug the cord all the way into the powe r supply on the printe r. 2 Plug the co rd into an electrical out let that ot her electri cal devices have been using.
2 Connect the adapter to the te lephone line that came with the p rinter. Note: The UK adapter is shown. Your adapte r may look different, but it will fit the telephone outlet used in your location. 3 Connect the telephone line of your chosen telecommuni c ations equipment to the le ft outlet of the adapter.
2 Connect your telecommunicati ons equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in th e area shown while actively sending or receiving a fax.
2 Connect your telecommunicati ons equipment directly to the EXT port on the back of the printer. Warning—Potential Damage: Do not touch cables or the printer in th e area shown while actively sending or receiving a fax. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer.
You can connect t he printer to other eq uipment. Se e the fo llowing table to dete rmine the best way to set up the printer. Equipment Benefits See this section • The printer • A telephone cord Send and receive faxes without using a computer.
3 Remove the protective plug from the EXT port of the printer. 4 Connect a sec ond telephon e cord from th e telephone to t he answering m achine. 5 Connect a t hird telephone cord from th e answering mac hine to the EXT port of the printer.
3 Connect the other end of t he telephone c o rd into an active tele phone wall jack. Connecting directly to a telephone wall jack in Germany Connect the printer direc tly to a telephone wall jac k to send and receive faxes without using a computer. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack.
4 If you would like to use the same line fo r both fax and telephon e communicati on, connect a second telephone line (not provided) between t he telephone and the F slot of an active telephon e wall jack.
2 Connect a telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a sec ond telephon e cord from the c omputer modem to the EXT port of the printer.
2 Connect one telephone cord to the LINE por t of the p rinter, and then p lug it into an active teleph one wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephon e, and then plug it into the EXT port of the printer.
3 From the “I Want To” menu, click Adjust speed dial list and other fax settings . 4 Click the Dialing and Sending tab. 5 From the “Dialing on your phone line” area, select Behind PBX from the Dialing Method drop-down list. 6 Click OK to save the setting.
1 2 3 4 5 6 7 8 Press To 1 • Turn the print er on and off. • Stop the print, copy, scan, or fax process. 2 Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on. 3 Scan Mode Access the scan default screen and scan documents.
3 2 1 4 5 Press To 1 • Return to the previous screen. • Delete a letter or number. 2 • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus , or settings on the display. 3 • Select a menu or submenu item that appears on the display.
1 5 6 2 3 4 Press To 1 A keypad number or symbol In Copy mode or Photo Card mode: Ente r the numb er of copies or pri nts you want to make. In Fax mode: • Enter fax numbers. • Navigate an automated answering system. • Select letters when crea ting a Speed Dial list.
Saving settings In a setting menu, an * appears next to the default setting. To change the setting: 1 Press or repeatedly until the setting you want appears. 2 Press : • To save most settings. An * a ppears next to the saved setting. • To select a temporary setting.
g Press . h Press or repeatedly until Never appears. i Press . 3 To change one or more temporary settings into new default settings: a Press . b Press or repeatedly until Tools appears. c Press . d Press or repeatedly until Defaults appears. e Press .
Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert th e software CD. The software installation screen appears. 3 Click Inst all .
Click the Productivity Studio icon for the task you want to complete. Depending on the printer you have, some of the features o f this software may not be app licable. Click To Details Scan • Scan a photo or document. • Save, edit, or share your photo or document.
Click To Fax History and Settings Set printer fax settings for: • Dialing and Sending • Ringing and Answering • Fax Printing/Reports • Speed Dial and Group Dial numbers The Solution Center is a complete guide to such printing features as printing photographs, troubleshooting printing problems, and installing and maintainin g supplies.
From here You can: Maintenance • Install a new print cartridge. Note: Wait until scanning is complete befo re installing a new print cartridge. • Order new print cartridges. • Print a test page. • Clean print cartridges to fix horizontal streaks.
General networking Finding your MAC address You may need the media access control (MAC) address of the print server to complete network printer configuration. The MAC address is a series of letters and numbers listed on t he bottom of th e external print server.
Sharing a printer in a Windows environment 1 Prepare the computers to share the print er. a Make all comp uters printing to the printer accessibl e through Network Neighborhood by enabling File and Print Sharing. See the Windows docume ntation for detail ed instructions.
Windows XP or 2000 users only 1 Click Start Settings Printers or Printers and Faxes . 2 Right-click the Lexmark 5300 Series icon. 3 From the sidebar menu, select Properties . 4 Click the Ports tab. 5 Make sure: • The port is set to a USB port.
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heav yweight matte paper, you load it with the glossy or printable side fa cing you. (If you are not sure which side is the printable side, see the in structions th at came with the paper.
Loading envelopes You can load up to 10 envelopes at a time. Warning—Potential Damage: Do not use envelopes that have metal clasps, st ring ties, or metal folding bars. 1 Load envelopes in the center of the paper support with the stam p location in the uppe r left corner.
Loading greeting cards, ind ex cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo c ards, or postcards at a time. 1 Load cards with the print side facing you. 2 Make sure: • The cards are loaded in the c enter of the paper support.
Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. 1 Load paper with the print side fa cing you. 2 Make sure: • The paper size fits within these dimensions: Width: – 76.0–216.0 mm – 3.0–8.5 inches Length: – 127.
Loading original document s on the scanner glass You can scan and then print photos, text documents, ma gazine articles, newspapers, an d other publications. You can scan a document for faxing. 1 Make sure the computer and the prin ter are on. 2 Open the top cover.
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the Toolbar to create a prin t er-friendly version of any Web page.
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facing you. (If you are not sure which side is the printable si de, see the instruct ions th at came with the paper.
Printing on both sides of the paper When you select Two-sided prin ting, the printer p rints the odd- numbered pages of the document on th e front sides of the paper. Reload the document to print the even-numbered page s on the back sides of the paper.
Printing the last page fi rst (reverse page order) 1 With a document open, click File Print . 2 Click Properties , Preferences , Options , or Setup . 3 From the Quality/Copies tab, select Print Last Page First . 4 Click OK . 5 Click OK or Print . Printing multiple pages on one sheet (N-Up) 1 With a document open, click File Print .
Printing specialty documents Choosing compatible specialty paper types • Heavyweight matte paper —A photo paper with a matte finish u sed for printin g high-quality graphics. • Lexmark PerfectFinish TM Photo paper —A high-quality photo paper specif ically designed for Lexmark inkjet printers, but compatible with all inkjet printers.
7 From the Paper Size list, select a card size. 8 Click OK . 9 Click OK or Print . Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster 1 With a document open, click File Print .
10 If you want to rotate th e poster so th at it fits b etter on the printed pages, click Rotate 9 0 degrees . 11 Click Print Now in the bottom ri ght corner of the sc reen. Printing a booklet 1 Before you change any Print Properties settings, you must select the correct paper size from the program.
Printing on custom-size paper 1 Load up to 100 sheets of custo m-size paper. 2 With a document open, click File Print . 3 From the Quality/Copies tab, select a Quality/ Speed setting. 4 Click the Paper Setup tab. 5 From the Paper Size section, select Paper and then select Custom Size .
5 From the Paper Setup tab, select Landscape orientation. 6 Click OK . 7 Click OK or Print . Changing printer settings Saving and deleting print settings 1 With a document open, click File Print . 2 Click Properties , Preferences , Options , or Setup .
Resetting the printer to factory default settings You can reset your printer to the original settings without us in g the printer menus. Note: Re setting to factory default set tings will delete all prin ter se ttings you selected, in cluding Speed Dial and Group Dial numbers.
Working with photos Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Retrieving and managing photos Inserting a memory card 1 Insert a memory ca rd. • Insert the card with the brand name label fac ing up.
When the printer de tects the memory card, th e message Memory Card Detected appears on the control panel display. If the printer does not read the me mory card, remove and reinsert it .
Understanding the Photo Card menu 1 If necessary, press Photo Card , or insert a memory card or a flash driv e into the printer. For more information, see “Inserting a memory card” on page 63 or “Inserting a flash drive” on page 64. 2 Press or repeatedly until t he menu item you want appears.
Menu item Action Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Cu stomize printer setup settings. • Defaults—Reset pr inter settings to factory defaults. 1 Setting will return to factory default setting when a memory card or flash drive is removed.
The message PictBridge cam era detected. Press to change settings. appears on the display. 2 Press or repeatedly unt il the menu item you want appears. 3 Press . 4 Press or repeatedly unt il the submenu item you want or the setting you want app ears. 5 Press .
Transferring photos Transferring photos from a memory devi ce to the computer using the control panel If the printer is connected direc tly to a computer, you can transfer photos to the computer from a me mory card or flash drive. Note: You cannot transfer photos from a memory device to a computer through an external netw ork adapter.
4 Click Deselect All . 5 Click to select the photo(s) yo u want to transfer. 6 If you want to save the photos to the default folder, click Next . 7 If you want to save the photos in a folder other than the default folde r: a Click Browse . b Select the fo lder you want.
Changing the Lexmark Produc tivity Studio preferences Changing the Productivity Studi o temporary files preferences 1 From the desktop, double-cli ck the Productivity Studio icon.
3 Click Transfer Settings . a Select “Skip Save option and go automatically to” , and choose to Automatically Save, Manually Save, or Print your photos from the photo storag e device connected to your computer. b Click Browse to choose a di fferent folder t o transfer your ph otos to.
Applying One-Click Auto Fixes to a photo From the Productivity Studio Welcome Screen, c lick the Quick Fixes tab to access all thre e One-Click Auto Fixes. 1 Click File Open to select the image you want to edit. 2 With an image open, click One-Click Auto Fix to let the software automat ically adjust the brig htness and contrast of your image.
4 Use the slider to adjust the Enhance setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window. Note: Click Autom atic to let the software au tomatically enh ance your photo. 5 Click OK to accept your changes, or click Cancel to reject t hem.
Changing the Brightness / C ontrast settings of a photo 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click Enhancements . 3 Click Brightness/Contrast . 4 Adjust the brightness an d contrast sett ings.
7 Click the Advanced tab. 8 Click Image Patterns . 9 To remove the image patterns caused by scanning from magazines or newspapers, click Remove Patterns . 10 From the drop-down list, select the patterns to be re moved. 11 To reduce stray marks on color photos, click the check box, and then move the slider to the desired value.
Viewing / Printing photos fr om the Productivity Studio 1 From the desktop, double-cli ck the Productivity Studio icon. 2 Click Work with Documents and Phot os . 3 Click to select the photo(s) you want to prin t. 4 From the Productivity Studio taskbar locat ed at the bo ttom of the screen, c lick Photo Prints .
11 Select the paper size from the Pap e r Size in Printer drop-down list. Paper sizes supported Dimensions A4 210 x 297 millimeters Letter 8.5 x 1 1 inches Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now . 13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab.
9 Press again. One or more proof sheets print. 10 Follow the instructions on t he proof sheet to select which photos to print , the number of copies, red-eye redu ction, page layout, print options, color effects, and pape r size. Note: When making selections, make sure you c ompletely fill in the circles.
Using a PictBridge-enabled digi tal camera to control printing photos You can connect a PictBridge-enabled digital camera to the pr inter, and use th e buttons on the camera to select and print photos. 1 Insert one end of the USB cable into the camera.
3 Follow the instructions in the c amera do cumentation to select and print photos. Note: If the printer is turned off w hile the camera is connec ted, you must disconnect and then reconnect the camera. Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feat ure available on some digital cameras.
4 Press . 5 Press or repeatedly until the colo r effect you want appears. Notes: • Color effect selections include Sepi a, Antique Grey, and Antique Brown. • The color effect appl ies to all the photos you print until the active memory card or flash drive is removed.
Copying Making a copy 1 Load paper. 2 Load an original document f acedown on the scanner glass. 3 From the control panel, press Copy Mode . 4 Press Start Color or Start Black . If you want to change a setting 1 From the control panel, press . 2 Press or repeatedly until t he menu item you want appears, and then press .
15 Press or repeatedly until the size you want appears. 16 Press Start Color or Start Black . Copying a photo us ing the computer 1 Place the photo facedown on the scanner glass. 2 From the desktop, double-cli ck the Productivity Studio icon. 3 From the left pane of the Welcom e screen, click Copy .
7 Press or repeatedly until the quality you want appears. 8 Press . 9 Press Start Color or Start Black . Making a copy lighter or darker If you want to adjust the look of a copy or photo, you can adjust it to make it lig hter or darker.
Repeating an image on one page You can print the same im age multiple ti mes on one sheet of paper. This option is helpful in creating lab els, decals, flyers, and handouts. 1 Load paper. Note: If you are copying photos, use phot o or heavyweight matte p aper, with the glossy or printable side facing you.
Understanding the Copy menu Understanding th e Copy Menu Use this To Copies* Specify how many copies to print. Resize* • Specify the percent age for enlargin g or reducing the original copy. • Specify a specific copy size. • Create a multiple-page poster.
Scanning Scanning a document Make sure the printer is connect ed to a computer, and both the printer and the computer are on. 1 Load an original document f acedown on the scanner glass. 2 From the control panel, press Scan Mode . 3 Press or repeatedly until the destination to which you want to scan appears.
Scanning text for editing Use the Optical Character Recognition (OCR) software featur e to turn scanned images into text you can edit with a word-processing application. 1 Make sure: • The printer is connected to a computer, and both the print er and the computer are on.
Scanning multiple photos at one time using the computer 1 Place the photos facedown on the scanner glass. Note: For best results, place photos with the most space possible between the photos and t he edges of the scan area. 2 From the desktop, double-cli ck the Productivity Studio icon.
10 If you want to save the scanned image se parately, make your selections and click Save . Otherwise, click Cancel when the Photo Save options appear. The software prepares your PDF and opens a Save dialog. 11 Enter a file name for your PDF and select a storage location.
3 Click Custom Settings . 4 Change the settings as needed. Setting Options Color Depth Select Color, Grey, or Black and White. Scan Resolution (Dots Per Inch) Select a scan resolution value from the drop-down list. Size • You can auto-crop the scanned item.
Use this To Tools • Maintenance – View ink levels. – Clean cart ridges. – Align cartridges. – Print a test page. • Device Setup—Custo mize printer setup settings. • Defaults—Customize printer settings. * Temporary setting. For information on saving tempor ary and other settings, see the related topic, “Saving Settings.
3 From the desktop, double-cli ck the Productivity Studio icon. 4 Click Scan . 5 Select the Photo, Several Photos, or Document option. 6 Click Start . 7 From the Save or Edit screen menu bar, click Save . 8 To save to another folder, click Brows e , and select a folder.
Adding a new scanned image to an e-mail message 1 From the desktop, double-cli ck the Productivity Studio icon. 2 Place the image facedown on the sca nner glass, and close the top cover. 3 Click E-ma il . 4 Click Start . The imag e is scanned. 5 From the Send Quality and Speed area of the screen, select the image size.
• Click Reduced to: 1024 x 768 (Good for Full-screen Viewing) to send photo attachments at 1024 x 76 8 pixels. • Click Reduced to: 640 x 480 (Good for Quick Viewing) to send photo attachments at 640 x 480 pixels.
Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightn ing storm. D o not set up this p roduct or make any electrical or cab ling conn ections, such as t he power supply cord or t elephone, during a li ghtning storm. Sending a fax Entering a fax number 1 From the control panel, press Fax Mode .
3 From the left pane of the Welcom e screen, click Fax . 4 Select the Docu ment option. 5 Click Start . 6 Enter the recipient information, and then click Next . Note: A fax number can include up to 64 numbers, com m as, periods, and/or these symbols: * # + - ( ).
4 Enter a fax number. For more information, se e the relate d topic, “Enter ing a fax number. ” Note: Press the keypad numbers to use an automated answering system. 5 Press Start Color or Start Black . Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose.
3 To receive a fax if you hav e set up a manual answer co de, enter the code on the te lephone after you answer it and hear fax tones. Note: For information on how to set up a manual answer code , see the related topic, “Setting a fax manual answer code.
Notes: • Caller ID is available only in some countries and regions. • The number of pa tterns is defined by the country or regi on setting and only the number of patterns defined for the selected country or region is shown. The printer supp orts two distinct Cal ler ID patterns: Patt ern 1 (FSK) and Pattern 2 (DTMF).
When a telephone ring is detected, the answering m achine picks up the call. • If the printer detects a fax, it receives the fax and disconnects the answering machine. • If the printer does not detect a fax, the answering machine receives t he call.
To access the Phone Book menu: 1 From the control panel, press Fax Mode . 2 Press . 3 Press or repeatedly until Phone Book appe ars. 4 Press . 5 Press or repeatedly until the setting you want appears. 6 Press , and follow the instructions on the display.
Customizing fax settings Customizing settings u sing the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settin gs apply to the faxes you send or receive. 1 From the desktop, double-cli ck the Productivity Studio icon.
4 Click each tab, and ch ange the settings as needed . Tab Options Dialing and Sending • Select the telephone line fo rmat you want to use. • Enter a dialing prefix. • Select a dialing volume. • Enter your name and fax number. Notes: – You can include a calling card number as part of the fax number.
Understanding the Fax menu To access and navigate the Fax menu: 1 From the control panel, press Fax Mode . The fax default screen appears. 2 If you do not want to change a setting, e nter the fax num ber and press Start Color or Start Bl ack . 3 If you want to change a setting, press .
Use this To Tools • Maintenance – View ink levels. – Clean cartridges. – Align cartridges. – Print a test page. • Device Setup—Custom ize printer setu p settings. • Defaults—Customize printer settings. * Temporary setting. For information on saving temporar y and other settings, see “Saving settings” on page 39.
12 Press . 13 Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. 14 Press to save the setting. 15 Press twice. 16 Press or repeatedly until Tools appears. 17 Press . 18 Press or repeatedly until Device Setup appears. 19 Press .
d Press or repeatedly until Device Setup appears. e Press . f Press or repeatedly until Date/Time appears. g Press . h Enter the date using t he keypad. i Press . j Enter the time using the keypad. k Press . l If the hour you entered is 12 or less, press or repeatedly until AM , PM , or 24hr appears.
6 Press or until Block appears. 7 Press . Using the Fax Solutions Software Use this software to adjust how faxes are sent an d received . When you save the settings, they apply to every fax you send or receive. You can also use this softwa re to create and edit the Speed Dial list.
4 If needed, click the toolbar items to: Click To Fax • Send a fax. • Forward a fax. • View, print, or mo dify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. • View several sample cover pages you can choose from.
5 From the “Answering on your phone line type” area, select the setting you want from the “Distincti ve ring pattern” drop-down list. 6 Click OK to save the setting. Setting the number of rings before receiving a fax automatically 1 From the desktop, double-cli ck the Productivity Studio icon.
Notes: • You can include a calling c ard number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symb ols: * # + - ( ). Printing fax activity reports 1 From the desktop, double-cli ck the Productivity Studio icon.
Maintaining the printer Replacing print cartridges Installing print cartridges 1 Open the printer. 2 Remove the u sed print c artridge or cartridges. For more information, see “Removin g a used print cartridge” on page 114.
6 Close the color c artridge ca rrier lid. 7 Close the printe r, making sure t o keep your han ds out from underneath the scanner unit. The control panel d isplay will prompt you to load pape r and press to print an alignment page. Note: The printer must be closed to start a new scan, print, copy, or fax job.
3 Press down on th e cartri dge carr ier latch to raise t he cartr idge carrier lid. 4 Remove the used print car tridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Refilling print cartridges The warranty does not cover r epair of failures or damage caused by a refill ed cartridge.
6 Press or repeatedly until Maintenance appears. 7 Press . 8 Press or repeatedly until Align Cartr idges appears 9 Press . An alignment page prin ts. If you aligned the cartri dges to improve print quality, pr int your docu ment again. If print qu ality has not improved, clean the print cartridge nozzles.
4 Using another clean section of the cloth, gently hold th e cloth against th e contacts for about three seconds, and then wipe in th e direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and co ntacts dry comple tely.
• Keep the photo cartridge in its ow n storage unit when not in use. • When a photo cartridge is in use, you may store the bl ack cartridge in the empty ph oto cartridge storage unit. Cleaning the scanner glass 1 Dampen a clean, lint-free cloth with water.
Ordering supplies Ordering print cartridges Lexmark 5300 Series models Item Part number Average cartridge standard page yield is up to 1 Black cartridge 28A 215 Black cartridge 2 28 215 High yield b l.
Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm Note: Availability may vary by country or region. For information on how to purchase Lexmark PerfectFinis h Photo Paper, Lexmark Premium Photo Paper, or Lexmark Photo Paper in your country or region, go to www.
Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: C HANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display.
D ISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the p ower cord from the wall ou tlet, and then from the p rinter. 2 Plug the cord all the way into the power sup ply on the printer. 3 Plug the cord in to an electrical outl et th at ot her electrical devices ha ve been using.
4 Reconnect the po wer supply to the printer. 5 Plug the power cord in to the wall outlet. 6 Press to turn the printer on. D ISABLE ANTI - VIRUS PROGRAMS ( FOR W INDOWS USERS ONLY ) 1 Close all open software applications. 2 Disable any anti-virus program s.
C HECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have be en removed. 1 2 3 Reinsert th e cartr idges. C HECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Click: • In Windows Vista: Control Panel Printers (under Hardware and Sound).
Understanding Warning levels • A green check indicate s system requirements were met. • A yellow question mark indicates system requirements were not met. Most major fu nctions will work, but you may experience some performance impact. • A red question mark indicates system requirements were not met.
If you are using Windows XP or Windows 2000: a Click Performance and Maintenance , and then click the System icon. b Click the Hardware tab. c Click Device Manager . 3 Click the plus sign ( + ) beside Universal Serial Bus Controller . If USB Host Controller and USB Root Hu b are listed, the USB port is en abled.
C HECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more in formation, see “Aligning print cartridge s” on page 115. If pr int quality has not improved, continue to the next step.
C HECK PAPER CONDITION Use only new, unwrinkled paper. R EMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions.
Print speed is slow These are possible solutions. Try one or more of the following: M AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the num ber and size of grap hics and im ages in the document. • Remove as many unused fonts as possible from your system.
Photo smudges To prevent smudging, avoid touching the surface of a prin ted photo. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at l east 24 hours be fore stacking, displaying, or storing.
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: A RE YOU PRINTING PHOTOS OR DO CUMENTS WITH A LARG E NUMBER OF GRAPHICS ? Because photos and graphics require more ink than text documents, ink usage increases when you prin t photos or graphics.
M AKE SURE THE T RUE T YPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in t he program font selection box. Not all fonts are designed to be printed; make sure the font is a Tru eType fo nt. See the program documentation for more information.
• Make sure the upper left corner of the front of the item lines up with the arrows in the corner of th e scanner glass. Glossy photo paper or trans parencies stick together D O PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON THE PAPER EXIT TRAY ? Remove the photos or transparencies from the pap er exit tray as they exit the printe r.
Print is too dark or smudged These are possible solutions. Try one or more of the following: M AKE SURE THE INK DRY BEFORE HANDLING THE PAPER Remove the paper as it exits, and let the ink dry before handling.
Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prin ts pages with alternating band s of light and dark print, it is printing data faster than the computer can send it. Ba n ded printing occurs when the printer pa uses frequently.
3 From the Quality/Copies tab, select: • Photo when printing ph otos • Normal when printing transparencies A LIGN THE PRINT CARTR IDGES 1 Do one of the following: • In Windows Vista, click Control Pane l . • In Windows XP or 2000, click Start .
Windows XP users only 1 Click Start Settings Printers and Faxes . 2 Make sure: • The printer icon does not say Paused . If the printer is paused, righ t-click the icon, and then click Resume Printing . • The printer icon says Rea dy . If it says Offlin e , right-c lick the icon, and then click Use Printer Online .
D O THE PRINT CARTRIDGES HAVE INK ? 1 Click Programs or All Programs Lexmark 5300 Series . 2 Click Solution Center . If an exclamation point (!) ap pears on either of t he prin t c artridges, the ink le vel is low. Install a new cartridge. For more informat ion, see “I nstalling print cartridges.
Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solutio n Center while you are attempting to print, try the suggestio ns below. Next, test the solution by send ing a document to print .
Test page does not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS RECEIVING POWER If is not on, the printer may not be receiving power. • Press . • Plug the printer into a different elec trical outlet.
Checking external devices External device s may interf ere with the p erformance of t he pr inter. If there is an extern al device connecte d between the computer and the printer, confirm that it supports bidirectional communication.
Printer is plugged in but does not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER Try printing a test page . M AKE SURE THE PRINT QUEUE IS READY TO PRINT Make sure the printer is set as the defa ult printer and is not being he ld or paused.
C HECK THE PRINTER STATUS Windows Vista users: 1 Click Printers . 2 Right-click the Lexmark 5300 Series icon. 3 Click Sharing . 4 Click Change Sharing Options , and confirm the Windows prompt. 5 Select Share this printer , and then give the prin ter a distinctive name.
9 Make sure the new p ort has been select ed on the Ports tab, and then click Apply . The new port is listed with the printer name. 10 Click OK . R ESTART THE HOST COMPUTER AND THE REMOTE COMPUTER Try printing again. Printer is not able to communicate with the computer The printer and computer are not able to exchange da ta.
3 Click Inst all . 4 When the Existing Printer Dri ver Found dialog box appears, sele ct Update the existing driver software . Bidirectional communicati on is not established The printer and computer may not be able to exch ange data. These are possible solutions.
Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: E NABLE P ICT B RIDGE PRINTING FROM CAMERA Enable PictBridge printing on the cam era by selecting the correct USB mode. For more information, see the digital camera documentation.
4 Press . 5 Press or repeatedly until Photo Size appears. 6 Press . 7 Press or repeatedly until 4 x 6 in. or 10 x 15 cm appears. 8 Press . 9 Press or repeatedly until Paper Size appears. 10 Press . 11 Press or repeatedly until 10 x 15 cm appears. 12 Press .
Paper jam in the paper support 1 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull i t out. 3 Press to turn th e printer back on. Paper or specialty media misfeeds These are possible solutions if pa per or specialty me dia misfeeds or skews, or if multiple sheets fe ed or stick togeth er.
Printer does not feed paper, envelopes, or specialty media These are possible solutions. Try one or more of the following: C HECK FOR PAPER JAMS Check for and clear an y paper jams. For more information, see “Paper jam in the printer” on p age 147 and “Pap er jam in the paper support” on page 148.
Paper continues to jam A RE YOU USING PAPER DESIGNED FOR AN INKJET PRINTER ? Check the type of paper you are using. Some low-quality pa pers may be too thin or too slick to be fed correctly into the printer. For more inform ation, see “Choosing co mpat ible specialty paper type s” on page 57.
C HECK TO SEE IF THE MEMORY CARD IS DAMAGED Check that there is no obvious damage to the me mory card. C HECK TO SEE IF THE MEMORY CARD CONTAINS PHOTOS Insert a memory card that contains photos. The printer will read photos created using th e JPEG format.
These are possible solutions. Try one or more of the following: C HECK MESSAGES If an error message is displ ayed, see “Error messages on the computer screen” on page 169. C HECK INK Check the ink levels, and install a new print cartridge if necessary.
C HECK PAPER SIZE Make sure the paper size being used matches the size you selected. C HECK O RIGINA L S IZE SETTING Make sure that the Ori gina l Siz e set tin g is Auto matic or the size of the original document that you are copying. Scan troubleshooting Scanner does not respond These are possible solutions.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. R ESTART COMPUTER Turn off and then rest art your comput er. Scanning takes too long or freezes the computer These are possible solutions.
R EVIEW STEPS TO IMPROVE PRI NT QUALITY See “Improving print quality” on page 126. A RE YOU SCANNING FROM PHOTO OR GLOSSY PAPER , A MAGAZINE , OR A NEWSPAPER ? If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazi nes, or newspaper s” on page 74.
C HECK CABLE CONNECTIONS Make sure cable connections f or the following hardware are secure, if applicab le: • Power supply • Telephone • Handset • Answering machine C HECK THE TELEPHONE WALL JACK 1 Plug a telephone into the wall jack. 2 Listen for a dial tone.
D ISABLE C ALL W AITING TEMPORARILY Call Waiting can disrupt fax transmissions. Disable this feat ure before sending or receivin g a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting.
Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: L OAD PAPER Load paper to print an y faxes that have been stored in the print er. C HECK THE A UTO A NSWER BUTTON If the Auto Answer light is on: • The printer will answer after the preset number of telephone rings.
C HECK THE D IAL P REFIX SETTING 1 From the control panel, press Fax Mode . 2 Press . 3 Press or repeatedly until Fax Setup appears. 4 Press . 5 Press or repeatedly until Dialing and Sending appears. 6 Press . 7 Press or repeatedly until Dial Prefix appears.
Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: C HECK ORIGINAL DOCUMENT Ask the sender to verif y the origin al doc ument was loaded correctly. C HECK INK Check the ink levels, and install a new print cartridge if necessary.
Fax Error The fax machines have stopped communicating. Resend the fax. Th ere may have been a problem with the quality of the te lephone line connection. Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send.
11 Resend the fax. 12 If the problem persists, repeat the p revious steps to send the fax at successively lower transmission speeds. Note: 2400 bps is the lowest transmission speed.
Phone Line Error These are possible causes and solutions. Try one or more of the following: R EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Ce rtain devices can be connected to th e printe r so that digital telepho ne services can be used.
Alignment Error These are possible solutions. Try one or more of the following: R EMOVE TAPE FROM PRINT CARTRIDGE 1 Remove the print cartridge. 2 Make sure the sticker and tape have be en removed. 1 2 3 Reinsert th e cartr idge. 4 Press to align the cartridge.
6 If the error: • Reappears, replace the black (or phot o) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge.
Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). 1 Remove the indicated print cartridge. 2 Disconnect the power c ord fr om the elec trical outlet. 3 Reconnect the power cord to the electrical outlet.
S ELECT THE A FTER D IAL SETTING 1 From the desktop, double-cl ick the Productivity Studio icon. 2 From the left pane of the Welcome screen, click Setup and manage faxes. 3 Click Adjust speed dial list and other fax settings . 4 Click the Dialing and Sending tab.
Only one photo enhancement may be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned. 1 Make sure you completely fill in only one circle for each option.
Error messages on the computer screen Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Clearing error messages 1 Correct the error condition explai ned in the error message. Click Help on the error message dialog box for specific instructions.
General Printing Problem You cannot receive a more spec ific error message because the printer and the computer do not have bidirectional communication. To receive a more specific error me ssage, see “Bidirectional c ommunicatio n is not established” on page 145.
Unsupported file types found on memory card The memory card inserted in th e printer contains unsupporte d file types. Only image files with file name extensions JPEG, JPE, and JPG are recognized. Insert a memory card with supported file types. Paper Jam The printer has a paper jam, and you must clear the paper path.
Black and Color Cartridge replacement required New print cartridges ne ed to be installed. The print job has been canceled. Note: A variable amount of ink remains in the cartridges. Follow these step s to replace the cartridge s in your printer: 1 Replace the used cartrid ges with new cartridges.
Notices Product information Product name: Lexmark 5300 Series Machine type: 4434 Model(s): 001 A01 002 A02 003 Edition notice May 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC.
All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation prov ided under this agreement are commercial computer software and documentation develope d exclusively at private expense. Trademarks Lexmark and Lexmark with diam ond design are trademarks of Lexmark International, Inc.
The FCC Class B limits are designed to provide reasonab le protection against harmful in terference when the equipment is operated in a re sidential installation.
Noise emission levels The following measurements were made in accordanc e wi th ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 48 Scanning 34 Copying 39 Ready inaudible Values are subj ect to change.
A plug and jack used to c onnect this equipment to the premises’ wiring and telephone network must comply with the applicable FCC Part 68 rules and requirem ents adopted by the ACTA . A compliant telephon e cord and modular plug is provided with this pr oduct.
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada tech ni cal specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of terminals allo wed to be connected to a te lephone interf ace.
Some parameters required fo r compliance with Te lecom's telepermit re quirements are de pendent on the equ ipment associated with this device. The associated equipment shall be set to operate wi.
Mode Description Power consumption (Watts) Printing The product is generating h ard -copy output fr om electronic inputs. 14.6 Copying The product is generating hard -copy output from hard-copy original documents. 15.1 Scanning The produc t is scanning hard-copy documents.
This limited warranty applies to this pr oduct only if it was originally purchase d for your use, and not for resale, from Lexmark or a Lexmark remark eter, referred to in this statement as “Remarketer.
—Maintenance by anyone other than Le xmark or a Lexmark authorized servicer —Operation of a product beyond the limit of it s duty cycle —Use of printing media outs ide of Lexmark specifications .
CARTRIDGE LICENSE AGREEMENT I agree that the pa tented print cartridge(s) ship ped with this printing device are sold su bject to the following license/agreement: The paten ted print cartridge(s) contained in side is/are licensed for a single use only and is/are designed to stop work ing after delive ring a fixed am ount of ink.
c Reservation of Rights . The Software Program, including all font s, is copyrighted and owned by Lexmark International, Inc. and/or its suppliers . Lexmark reserves all rights not expr essly granted to you in this License Agreement.
10 TERM . This License Agreement is ef fective unless term inated or rejected. You ma y reject or terminate this license at any time by destroying all copies of the Software Program, together with all modifications, documentation, and merged portions in any form, or as otherwise desc ribed herein.
Index A adjusting brightness automatically 72, 74 adjusting the hue of a photo 73 adjusting the saturation of a photo 73 Advanced button 43 aligning print c artridges 1 15 alignment error 164 answerin.
checking external devices 141 checking printer readiness 137 cleaning exterior of the printer 118 cleaning print cartridge nozzles 116 collating copies 84 color and black cartridge replacement require.
error 1104 165 error 1205 166 error 1206 166 fax error 161 fax mode unsupported 161 general printing problem 170 ink low 170 left cartridge error 166 left cartridge incorrect 166 left cartridge missin.
fonts resolving problems 138 forwarding a fax 101 G gamma value changing 73 general printing problem error 170 getting a document to print 142 glossy paper, loading 48 glossy photo paper or transparen.
One-Click Auto Fix 72 only one photo enhancement may be chosen at a time 168 only one photo/size selection can be chosen at a time 168 ordering supplies 119 out of memory error 170 out of paper error .
print cartridges aligning 115 cleaning 116 installing 113 ordering 119 preserving 117 refilling 115 removing 114 using genuine Lexmark 115 wiping 116 print is dark or smud ged 134 print jobs canceli n.
ring patterns, setting 110 RJ11 adapter 25 rotating photo 71 S safety information 2 saving a scanned image 92 saving and deleting pri nt settings 61 Scan menu 91 Scan button 41 Scan Enhancements tab B.
faded col ors 132 font selections 131 general printing probl em error 170 getting document to print 142 glossy photo paper or transparencies stick together 133 ink low error 170 out of memory error 17.
troubleshooting, setup cannot print from digital camera using PictBridge 146 incorrect language appears on display 121 page does not print 123 power button is not lit 121 software does not install 122.
An important point after buying a device Lexmark 5300 Series (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark 5300 Series yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark 5300 Series - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark 5300 Series you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark 5300 Series will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark 5300 Series, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark 5300 Series.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark 5300 Series. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark 5300 Series along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
