Instruction/ maintenance manual of the product 5016-001 Lexmark
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5016-001 Lexm ark Optra TM C710 Le xmark a nd Le xmark with diamond design are tr ademarks of Le xmark International, Inc., regis tered in t he Unite d States and/o r other coun tries.
Edition: May 2001 The fo llo wi ng para gr a ph doe s not apply to an y country whe r e suc h pro visi ons a r e inco ns ist e n t w it h lo cal law : LEXMARK INTERNA TIONAL, IN C .
iii 5016-0 01 Tab le of Con tent s Notices and Saf ety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Laser N ot ices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix General Informa tion .
iv Ser vic e Manual 5016-0 01 Carriage U nit Ser vice C heck . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39 Coupling Uni t Service Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42 Cover Interl ock Servic e Check . . . .
v 5016-0 01 Toner Low/ Empty Se nsor Se rvice Chec k . . . . . . . . . . . . . . . . . 2-97 Transfer Roll Se rvice Chec k . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-98 Tray 1 ( Integrate d Tray) Service C heck . . . . . . . . . . . . . . .
vi Ser vic e Manual 5016-0 01 Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Viewing the Err or Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22 Clearin g the Error L og .
vii 5016-0 01 Paper Sen sor Boa rd . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -21 Resis t S ensor Bo ard R emova l . . . . . . . . . . . . . . . . . . . . . . . . . . 4 -22 Waste T oner Bo ard Asse mbly R emova l . . . . . .
viii Ser vice Ma nual 5016-0 01 How To Use The Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Assem bl y 1: Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Assem bl y 2: Fuser . . . .
Notices and Safety Informa tion ix 5016-0 01 Notices and Safety Information Laser Notices The following las er notice l abels may be affi x ed to th is pri nter as sho wn:.
x Ser vi ce Manual 5016-0 01 Laser Notice The pr inter is cer ti fied in th e U .S. to conform to the r equirem ents of DHHS 21 CFR S ubchapter J for Class I (1) laser produc ts, and elsewhere is c er tifi ed as a Cl ass I las er pro duct conform ing to the requir ements of IEC 825.
Notices and Safety Informa tion xi 5016-0 01 A vis r elatif à l’uti lisatio n de l aser P o ur les E tats-Un is : cette im prim ante es t cer t ifi é e conf or me au x provisions DHHS 21 CFR al in é a J c oncer nant les produi ts laser de Classe I (1).
xii Ser v ic e Manual 5016-0 01 A visos sobre el l á se r Se cer tifica q ue, en los EE .UU ., esta im presora cum ple l os requis itos para los produc tos l á ser de Cl ase I (1 ) establecidos en e.
Notices and Safety Informatio n xiii 5016-0 01 Laserinf ormatie De pr inter voldoet aan de eis en die ge steld worden aan e en lase r produk t v an klas se I. V oor de V eren igde State n zijn deze eisen vastgelegd in DHHS 21 CFR Subchap ter J , voor andere land en in IEC 825.
xiv Ser vice Ma nual 5016-0 01 Huomautus laserl aitteesta T ä m ä kirjoitin on Y hdysvalloissa luokan I (1) laser laitteiden DHHS 21 CFR S ubchapter J -m ää r ityksen muka inen j a muualla l uokan I laser laitte iden IEC 82 5 -m ää ritykse n mukainen.
Notice s and Safety Inf or mation xv 5016-0 01 Laser -notis Denna skr ivare ä r i USA cer tifierad att motsvara krav en i DHHS 21 CFR , und erparag raf J f ö r laserprodukter a v Klas s I (1). I andr a l ä nder uppfyl le r skr ivaren krav en f ö r laser produkte r av Klass I en ligt krav en i IEC 82 5.
xvi Ser vic e Manual 5016-0 01 Av í s sobre el L à ser Segon s ha esta t cer ti ficat als Estats Units, aquest a impres sora complei x els req uisits d e DHHS 2 1 CFR, apa r tat J, pels pr oductes l.
Notices and Safety Inf or mation xvii 5016-0 01 Japanese Laser Notice Chinese Laser Notice.
xviii Service Man ual 5016-0 01 K orean Laser Notice.
Notices and Safety Informatio n xix 5016-0 01 Safety Information • This product is desi gned, t ested and a pproved to meet str ict global safety standa rds w ith the us e of spec ific Lexmar k compon ents. The sa f ety features of so me par ts may not always be obvious.
xx Ser vic e Manual 5016-0 01 Norme di sicurezza • Il prod otto è stat o progetta to , tes tato e approvato in conformi t à a sev er i standa rd di s icurezza e per l ’ utili zzo con co mponent i Lexmar k spec ifici. L e carat teris tich e di si curezz a di alcune p ar t i non sem pre sono di immed iata c omprensio ne.
Notices and Safety Informatio n xxi 5016-0 01 Paut as de Segur idad • Este pro ducto se ha dise ñ a do , veri ficado y aprobado para cum plir los m á s estr ictos est á ndares de s egur idad glo bal usando los c omponente s espec í ficos d e Lexmark.
xxii Ser vice M anual 5016-0 01 Inf ormac ió de Se guret at • Aquest produ cte est à d issenyat, comprovat i aprov at per ta l d'ac ompl ir les e stric t es no r mes de seg ureta t glob als amb la util ilitzac i ó de co mponents e spec í fi cs de Lexmar k.
Notices and Safety Informatio n xxiii 5016-0 01 Korean.
xxiv Se r vic e Man ual 5016-0 01.
Gene ral I nf or mati on 1-1 5016-0 01 1. General Information The Lexmar k TM Optra TM C71 0 is a lette r quali ty page pr inter designe d to atta ch to an IB M-comp atible personal computer and most co mpu ter networ k s.
1-2 Ser vice Ma nual 5016-0 01 Models The 5016 -001 pr inter is available in the following model s: Standar d Features Model Memory INA Options C710 32 MB N/A N/A C710 n 32 M B 10 Bas e 10 0T N/A C710.
Gene ral I nf or mati on 1-3 5016-0 01 Maximu m Duple x Print Speed (Mon o/Co lor) 5/1.5 ppm (Letter an d A4) P a per Input • Standard 250 sh eet integ rated i nput tra y • Multip urpose f eeder :.
1-4 Ser vice Ma nual 5016-0 01 Chargin g System Corona De v elopment Non-m agnetic mon o-compon ent Fusing Sy stem Hot rol l fuser 17 0 degree C (Hot rol l 30mm, bac kup roll 34mm) Operat ing T emp er.
Gene ral I nf or mati on 1-5 5016-0 01 T ri-por t Adapter Pro vides supp or t f or the f ollowing interf aces: • Serial RS-23 2C/RS-422A (which can al so be config ured to support a class 1 F ax modem. • High speed inf rared local c onnect ions. • LocalT alk network co nnecti on.
1-6 Ser vice Ma nual 5016-0 01 Maintenance Approac h The dia gnostic informati on in this manual lea ds you to th e correct field r eplaceable unit ( FR U) or pa r t. Use th e ser vi ce error co des, user statu s messa ges, user err or mess ages, ser v ice checks, and diagnos tic aids to deter mine th e pri nter pr ob lem and repa ir the failure.
Gene ral I nf or mati on 1-7 5016-0 01 Options The following optio ns are available. Some options are not available in ev ery coun tr y . Contac t y our point of purc hase f or options availabl e in y our coun t ry .
1-8 Ser vice Ma nual 5016-0 01 Operational Th eory Interlock Mechanis m When the front cover assembly , fuser cov er or car tridge cover is open, a CLOSE D OOR mes sage dis plays indica ting the in terl ock system is open.
Gene ral I nf or mati on 1-9 5016-0 01 Sheet Bypass P aper Feed Unit Operation of the sheet b ypass paper feed unit (multipur pose tra y) When the sheet b ypass tra y is cl osed and pri nting is star .
1-10 Se r vic e Man ual 5016-0 01 Detecting paper present A sheet o f paper i n the shee t bypass tra y is detec ted by the she et bypass paper d etect sen sor . When the s heet of paper is de tected, the paper detect s ensor tu rn s off. When the sh eet of pa per is not detected, the se nsor tur ns on .
Gene ral I nf or mati on 1-11 5016-0 01 P a per Feed Unit Operation of the paper f eed unit (tra y 1) When the paper ca ssett e (tray 1) is presen t in the pri nter , a flag molded i n the right s ide of the tra y co ntacts the r elease le ver rotating the paper transfer roll, allowing i t to contac t the pape r in the t ra y .
1-12 Se r vic e Man ual 5016-0 01 Detecting paper size P ap er size is d eter mine d by the paper size detect pla te connec ting the inner par t of the par tition p late whic h detects the paper size tur ning on the corres ponding switch. It detects Legal, Lett er , A4 or B5/E XE.
Gene ral I nf or mati on 1-13 5016-0 01 Second P aper Feed Unit (Optional Paper T rays) Construction of the Se cond paper feed option The se cond p aper feed unit consis ts of two sepa rate feed units.
1-14 Se r vic e Man ual 5016-0 01 Operation of the Se c ond paper feed unit When the paper ca ssett e (tray 1) is placed i n the p rint er , a fl ag molded to the r ight sid e of the tray , contact s the releas e lev e r which rotates the pap er transfer roll allowing it to con tact the pap er in the tra y .
Gene ral I nf or mati on 1-15 5016-0 01 Detecting t he paper P a per in the casette is detec ted by the paper de tect sens or . W hen the paper i s detected th e sensor is tu rn s off. If paper is not detect ed the sens or rema ins of f . Detecting p aper leve l The amo unt of paper remainin g in tray 1 is detecte d by the paper detect s ensor .
1-16 Se r vic e Man ual 5016-0 01 Detecting paper size P ap er size is d eter mine d by the paper size detect pla te connec ting the inner par t of the p ar tit ion plat e. This plate detect s the pape r size tur ning on the corres ponding switch. It detects Legal, Lett er , A4 or B5/E XE.
Gene ral I nf or mati on 1-17 5016-0 01 Drive Block Operation of the Drive Block Note: The Dr ive Block consis ts of th e paper feed dr ive b lock, dev elo per d rive block, fuser dr ive b lock, car riag e dr ive b lock and OPC/IMT ( Inter media te) dri v e block.
1-18 Se r vic e Man ual 5016-0 01 Contact Cam Operati on of tr ansferri ng fr om the OPC to the transf er belt The con tact cam is stopp ed at th e positio n shown in figure b elow . The pin s fit into the grooves of the cam. L e ver 1 and lev er 2 are controlle d at the position shown.
Gene ral I nf or mati on 1-19 5016-0 01 Coupling Unit Operation of the coupling unit when initializing or printin g The co upling c am is r otated by the co upling mo tor .
1-20 Se r vic e Man ual 5016-0 01.
Gene ral I nf or mati on 1-21 5016-0 01 Carriage Unit Rotation and stopping operat io n of the carriage The ca rriage rotates b y 90 degree angles when switching f rom one color to anoth er . The carr iage dr i ve motor (pulse motor) tur ns on to rotate th e carr iage.
1-22 Se r vic e Man ual 5016-0 01 T oner Car tridg e Unit Detecting a new c artridge When ini tializi ng, a ref lector attac hed to the new car tr idge detect lev er inst alled in the car tridg e, reflects light. A new car tr idge d etect sensor in stall ed in the b ottom p ar t of the pr inter , allows the c ar tr idge to be detec ted.
Gene ral I nf or mati on 1-23 5016-0 01 Detecting toner level The tone r lev el sen sor is in stalled in the b ottom of the pr inter an d emits l ight from infrared LED ’ s mounted in the sensor assembly , to mirrors m ounted a t an angle of the car tri dge sens or window .
1-24 Se r vic e Man ual 5016-0 01 Intermedia te T ransf er Unit Function of the inte rmediate t ransfer unit The inte r mediat e transfer unit co nsists of the transfer belt, be lt cleans er and waster to ner bo ttle in w hich cl eaned tone r is c ollected .
Gene ral I nf or mati on 1-25 5016-0 01 The waste to ner bottl e is par titio ned and co llected toner is transferred into r espective par ti tions in or der . W hen th e bottle is filled t o capaci ty , it i s detecte d by the waste toner bottle full se nsor .
1-26 Se r vic e Man ual 5016-0 01 Operation of the dri ve for the interm ediate t ransfer un it The bel t gear is r otated by the be lt dr ive gear , rotat ing the transf er belt. At th e same ti me the cl eaning r oller and di scharge r oller ar e rotated by the timing be lt and g ear .
Gene ral I nf or mati on 1-27 5016-0 01 Fus er/Paper Ex it U nit Operation of the fuser a nd paper exit When the power s witch is tur ned o n the fuser lamp is tur ned on by the low voltage p ow er supply whil e the ho t roll be gins to h eat.
1-28 Se r vic e Man ual 5016-0 01 Detecting New Cleaning Unit Detecting the c leaning unit in the Fuser Assembl y A ther mal fuse is a ttached on the conta ct point A in the c leaner u nit. When the cleaner unit is p laced insi de the fuser unit, contac t A contacts c ontact B.
Gene ral I nf or mati on 1-29 5016-0 01 Duplex Unit (Option) One side print The pr int fed by the paper f eed ro llers in tra y 1 in the pr inter an d in the sec ond paper f eed uni t is halte d tempo rarily at the timi ng roller for registration.
1-30 Se r vic e Man ual 5016-0 01 T wo si ded print When the prin ter has b een se t for two sided pr int mode and star t is pressed th e following occurs: When the settin g is two pages. The paper feed roll er in the pri nter star ts rotating . The pap er is transpor ted by the tim ing roll er and th e back page is pri nted.
Gene ral I nf or mati on 1-31 5016-0 01 When the trailing e dge of the p aper pas ses through the rev erse sensor fi ller ( S4 ], the mo tor rotat es in the re verse direction transpor ting the p aper in r e verse.
1-32 Se r vic e Man ual 5016-0 01 When the setting is fo ur pages The back page of the fi rst pr inted page i s printe d after Print Sta rt is pressed.
Gene ral I nf or mati on 1-33 5016-0 01 When the setting is not less than six pag es or t hree print s This operatio n stage s pag es in the lower and upper units and alter nates transpor tation as shown in the p recedi ng steps. Thes e step s are pe rf ormed succ essi ve ly .
1-34 Se r vic e Man ual 5016-0 01 Exit of the one sided print When the prin ted page passes through the paper e x it sens or in the pri nter , th e upper d uplex unit motor r otates in the rev erse di rection , rotating the gate c law in re verse, so that paper is ejected t o the paper exit tra y .
Gene ral I nf or mati on 1-35 5016-0 01 Detecting the paper ex it tra y open/c lose When the paper exit tra y opens to remove a jammed pr int, th e sensor l e ver shuts off th e open/cl osed sen sor so that detect ion is performed.
1-36 Se r vic e Man ual 5016-0 01 Gate claw operation, when print exits When the leadin g edge of a duplex ed pag e pr ints, it tur ns t he pape r ex it sens or in th e printe r on. The duplex upper unit motor star ts rotating in the rev erse direction, r otating the claw gear .
Gene ral I nf or mati on 1-37 5016-0 01 Storage of the paper in the duple x unit The page that is transpor ted from th e duplex rear unit pushe s on the gate claw and i s stored i n the dupl e x lower tra y unit.
1-38 Se r vic e Man ual 5016-0 01 Operation of the motor When the lead ing edge of th e paper reach es the p aper pa ss sen sor in the dup lex upper unit, t he uppe r unit mo tor goes in to high speed mode (270 m/sec). At thi s time, the duplex lower unit motor r otates in the nor mal directi on.
Gene ral I nf or mati on 1-39 5016-0 01 When the page is tra nspor te d from the duplex rear unit f o r storage, the rev erse sens or detects the paper. After the sensor detects the paper , for a specif ied time, the motor tu r ns off and the print is stor ed.
1-40 Se r vic e Man ual 5016-0 01 When paper is f ed from the 2nd pape r option , the chassi s side input gear rotate s in [ B ] di rection. The dri v e is transmitted to the one wa y gear 16Z t hrough the store rol ler dr ive shaft, rotatin g the on e wa y gear 16Z i n the [ B ] di rection.
Gene ral I nf or mati on 1-41 5016-0 01 Skew Correct ion The hol der moun ted on the l ower side of the rear cover is incl ined about 3 de grees, in the paper pas s direct ion. The pa ge is brought to the oppos ite side of the skew correction mechani sm in the duplex lower tra y unit by this i nclinat ion f or the preparatio n of skew correct ion.
1-42 Se r vic e Man ual 5016-0 01 Acr onyms CSU Customer Setup DRAM Dynamic Random A ccess Memor y EDO Enhance d Data Out EP Ele c trop hotog raphi c Proc ess EPROM Erasable, Programmable Read-Onl y M.
Diagno stic Informa tion 2-1 5016-0 01 2. Diagnostic Information Start CA UTION: Re mov e power from the pri nter before you connect or discon nect any cable, elec tronic b oard or as sembly , for persona l safety and to prev ent da mage to the prin ter .
2-2 Ser vice Ma nual 5016-0 01 Service Err o r Codes Ser vic e Erro r Codes a re gen erally non- recoverab le except in an inter mitten t conditi on, when you can POR the pr inter to temporari ly recov er f rom the err or conditi on.
Diagno stic Informa tion 2-3 5016-0 01 Note: The following errors are dete cted when the pr inter is abov e the maint enance count. A s the fuse r assem bly is a CR U (customer repla ceable unit) and is conta ined in th e maintena nce kits, ask if the customer has repla ced th e fuser CRU , or if he/she has ins talled a mainte nance ki t recently .
2-4 Ser vice Ma nual 5016-0 01 948 E ngine Board Indica tes that t he engine board mic roprocesso r has stopped. Replace the engi ne board as semb ly . Go to th e “ Engine Boar d Assembl y Remo val ” on p age 4-1 9. 953 NVRAM F ailure Indicates the NVRAM f ailed th e CRC check.
Diagno stic Informa tion 2-5 5016-0 01 963 Mem ory Error Indica tes that th e DRAM in stalled i n slot 3 on the controlle r board i s def ective . Repla ce the DRA M SIMM. If this doe s not fix the prob lem, replace the controll er board ass embly . Go to the “ Controlle r Boar d Assemb ly R emov al ” on page 4-19 .
2-6 Ser vice Ma nual 5016-0 01 993 Ca m Sensor does no t turn on The cam sensor di d not activ ate . Go to th e “ Fuse r Drive and Contac t Cam System Service Chec k ” on page 2-53 . 994 E ngine EEPR OM Error An engine EEPROM error has been detected.
Diagno stic Informa tion 2-7 5016-0 01 User Status Messages Message S tatus Action Ready The printer i s ready to receiv e and proce ss data. If the printer has an int er nal fax modem , the Re ady /F a x icon is also dis pla yed .
2-8 Ser vice Ma nual 5016-0 01 W aitin g The print er has receiv ed a page of data to print but is wa iting f or an End o f Job or F or m F eed comman d or fo r additio nal data. • T o print the content s of the pr in t buffer , pres s Go. • T o cancel the print job , press Menu> or <Menu until the Job Men u is displa yed.
Diagno stic Informa tion 2-9 5016-0 01 Unloc king Menus Some one has unloc ked t he menus. Us ers ca n now change the printer def ault setting s from the operato r panel. N/A Disa bled Menu Menus have been locked, or di sabl ed. N/A Enable d M enu Menus have be en unloc ked.
2-10 Se r vic e Man ual 5016-0 01 Cancel ling Job T he printer i s processi ng a request to cance l the print job. N/A Resetting the Printer The pr i n ter is del eti ng any print job s in prog ress an d restoring al l print settings to the us er d efaults.
Diagno stic Infor matio n 2-11 5016-0 01 Printing Men u Settings A l ist of us er def ault setting s and ins talled options is printing. T o ca ncel t he pr in t job, press Menu> or <Menu . The Jo b Menu is disp layed. Press Menu> or <Me nu until Ca ncel Job appears on the second line .
2-12 Se r vic e Man ual 5016-0 01 Progr ammin g Flash The p rinter is storing resou rces in f lash me mor y . Do not turn the printer off while t his mess age is displa yed. Defra gmenting Flash The p rinter is perf or ming the d efragme ntation oper ation on flash mem ory .
Diagno stic Infor matio n 2-13 5016-0 01 User Attendance Mess ages Message S tatus Action Close Door The printer ’ s front c ov er , fuser co ver , or cartridge cov er is open. Close th e printer ’ s front cover , f user cover , or car t rid ge cover .
2-14 Se r vic e Man ual 5016-0 01 Load Med ia This at tendance mess age indica tes the ty pe of media selected is not avai la bl e i n th e s o u r c e tra y you w an t to print fro m or th e pap e r ty pe indica ted b y the P aper Menu does not match th e type or size of the med ia yo u hav e request ed to print on.
Diagno stic Infor matio n 2-15 5016-0 01 Load Man ual Y ou ha ve sent a request f or a manual feed job to the printer , and the prin ter is ready f or you to insert a single sheet or e n velope into the mul t ip urpose f eeder .
2-16 Se r vic e Man ual 5016-0 01 Delete All Job s Go/Stop? T his message is displa y ed when y ou ha v e selected all CONFIDENTIAL JOBS or HELD JOBS f or deletio n. This m essage wa r ns the us er this oper a tion resul ts in the delet ion of all confi den tial or he ld print jobs .
Diagno stic Infor matio n 2-17 5016-0 01 35 Res Sav e Off Defici ent Me mo r y The p rinter lac ks the memory needed to ena ble the Re source S av e functio n. This m essage usuall y indica tes that to o much memory is allocat ed f or one or more of the printer link buff ers.
2-18 Se r vic e Man ual 5016-0 01 37 Insuff icient Memor y Held J obs ma y be Lost. Go /Stop? The print er is unab le to perf or m the reques ted Print and H old oper ation becaus e the print er does not ha ve eno ugh memo ry . • Press Go to c lear the mes sage.
Diagno stic Infor matio n 2-19 5016-0 01 39 Com ple x P age The t ex t, grap hics , and print inf or mation on the page r equi re mor e memory to print tha n what yo u hav e instal led in y our pri nt er . • Press Go to clear the message and cont inue printing.
2-20 Se r vic e Man ual 5016-0 01 52 Flash Full There is no t enough space av ailable to hold the reso urces y ou want to stor e in fl ash mem or y . Press Go to clear the messa ge and c ontinue proc es si ng. Do w nl oad ed f ont s an d m acr os no t pre viously sto red in fla sh memor y o r disk are delet ed.
Diagno stic Infor matio n 2-21 5016-0 01 54 Se r ial x F ax Connec tion Lost The print er has dete cted the e xter nal mod em that wa s once c onnected to the serial por t is no longer respond ing . If the printer has bee n conf igured to recei ve f axes from a se ria l port and the F ax P or t setting is not se t to disab led, it polls th e modem.
2-22 Se r vic e Man ual 5016-0 01 54 P ar x ENA Conn ecti on Lo st An External Netw ork Adapter (EN A) that w as once c onnected to the speci fied para ll el port is no longer res ponding. The pri nte r onl y rec ognizes the missi ng conne ction w hen the pr i nter power is fir s t tur n ed on.
Diagno stic Infor matio n 2-23 5016-0 01 56 P arallel P ort x Disabled Data wa s sent to the specif ied para llel port, b ut the port has been disa bled from the para lle l buf f er menu it em. Press Go to clear t he message . The printer discar ds the d ata sent to the par allel port.
2-24 Se r vic e Man ual 5016-0 01 61 Def ectiv e Disk The hard disk in stalled i n your pr in ter is defect ive. Press Go to clear the messa ge and c ontinue printing . Y ou mus t install a diff ere nt disk bef ore y ou ca n perf or m any dis k functi ons .
Diagno stic Infor matio n 2-25 5016-0 01 70 – 79 Netw ork R e serv ed f or messages relating to the option al print server som eti me s ref erred t o as an Internal Netwo rk Adapter (INA) install ed in y our pr inter . F or more in formation, re fer to the on line doc umentatio n includ ed on the printer CD under “ Netw ork Printing.
2-26 Se r vic e Man ual 5016-0 01 87 Fuser Exha ust ed This message i ndicates a new fuse r ki t must be instal led. If y ou do not ha ve the fuser kit, order it now . Press Go to clear the messa ge and c ontinue printing. Th e fuser e xhauste d intervent ion messag e is p osted ev er y time the p rinter powe r is tur n ed on.
Diagno stic Infor matio n 2-27 5016-0 01 20x P aper Jam The printer h as dete cted a paper ja m in the a rea spec i fie d in th e mes sage. Y ou mus t remo ve the paper from the entire paper path. Clos e any open co v ers and press Go to clear the messag e.
2-28 Se r vic e Man ual 5016-0 01 Sympto m T ab les Base Printer Symptom T able Symptom Acti on Oper ator panel - One or more butto ns d o no t wor k . Go to the “ Operator P anel Buttons Service Chec k ” on pa ge 2-65 . Oper ator panel - Displa y is b lank.
Diagno stic Infor matio n 2-29 5016-0 01 Co vers Interloc k Sym ptom T able Dupl ex U nit S ym ptom T abl e Print qua lity - Rando m marks . Go to “ Random M arks Service Check ” on page 2 -90 . Print quality - T oner on back side of printed pag e .
2-30 Se r vic e Man ual 5016-0 01 Operator P anel Symptom T a ble P aper Feed Symptom T able Symptom Action Oper ator panel - one or m ore butto ns d o no t wor k . Go t o the “ Operator P anel Buttons Service Chec k ” on page 2-6 5 . Oper ator panel - disp la y is b lank and the printer beeps fiv e times .
Diagno stic Infor matio n 2-31 5016-0 01 P a per T ra y Options Symptom T able P ower Sy mptom T able Symptom A ction P aper f eed prob lem with 250 /250 Sheet P aper T ray Option.
2-32 Se r vic e Man ual 5016-0 01 Print Quality Sy mptom T able Symptom Action All bl ack page Go to t he “ All Blac k or Color P age Service Chec k ” on page 2-8 0 . Blank page Go to t he “ All Blank Pa ge Service Che ck ” on page 2-81 . Li gh t pr in t Go t o the “ Lo w Ima ge Density Service Chec k ” on page 2-8 7 .
Diagno stic Infor matio n 2-33 5016-0 01 P oor color rep roduction Go to t he “ Po o r C o l o r Repr oduction Service Che ck ” on page 2 -89 . Blac k or col or spots Go to t he “ Black or Color Spots Service Chec k ” on page 2-84 . Scratc h marks par allel to paper fe e d d i r e ct i o n Replace the fuser assemb ly .
2-34 Se r vic e Man ual 5016-0 01 Service Chec ks Note: Anytime th e co ntroller board i s replac ed, the Config uration ID must be re set in NVRAM on t he new contr oller boar d. Go to “ Setting Configuration ID ” on pa ge 3-20 . Review the f o llowing i nformat ion before perfor ming any se r vice checks.
Diagno stic Infor matio n 2-35 5016-0 01 Base Printer Servic e Checks Bypass T ray (Multipurpose T ray) Service Chec k Note: The multipur pose tray holds up to 50 sheets of paper . Y ou only feed transpare ncies from the multipur pose tray and tra y 1.
2-36 Se r vic e Man ual 5016-0 01 A Media do es not f e ed from MPT , 250 pape r jam me ssag e displays. FRU Action 1G e a r B 1 Gear 4 PF Bushing Check PF gear B1, and gear 4 to be sure they turn.
Diagno stic Infor matio n 2-37 5016-0 01 B Media tr ies to f eed f rom MPT , 250 p aper jam mes sage may display . C T ransp arencie s do n ot feed, or f eed i mproper ly from the MP T . FRU Ac tio n 1 Med ia Be sure the media m eets spe cificatio ns.
2-38 Se r vic e Man ual 5016-0 01 D T ran sparencie s are not detec ted, pr inter do es no t slow to half speed. E Labels do no t f e ed, or feed impr operl y from the M PT .
Diagno stic Infor matio n 2-39 5016-0 01 G Double f eedin g from MPT tray . Carriage Unit Se rvice Check Note: The carr iag e unit moto r rotates th e carr iage by 90 degree angles whe n switching from one c olor to anoth er .
2-40 Se r vic e Man ual 5016-0 01 FRU Action 1 Car ri age Unit Motor (M3) Engine Board Cab le Check the carriage unit motor f or proper oper ation. Chec k the vo ltages on the motor .
Diagno stic Infor matio n 2-41 5016-0 01 3 Ca rriage Home P os iti on Se nsor (PH I 2) Engine B oard Cab le Right Carriage Side Pla te Be su re th e carr ia ge home posit ion ca ble is inst alle d corr e ctly t o the se nsor. Check the sens or f or correct operati on.
2-42 Se r vic e Man ual 5016-0 01 Coupling Unit Service Chec k A 990 Ser v ice Eng ine Error. The couplin g does no t tur n. B 990 Ser v ice Eng ine Error. The couplin g motor tu r ns. C 991 Ser v ice Eng ine Erro r . In dicates a problem with the co upling on and off sensors.
Diagno stic Infor matio n 2-43 5016-0 01 B 990 Service Engi ne Error - Moto r turns. Note: Obser ve the cou pling ope ration as t he pr inter is perform ing the self test and th e engine i s war ming up.
2-44 Se r vic e Man ual 5016-0 01 C 991 Ser v ice - E ngine err or . Note: This error d isplays when a problem exists with the couplin g on and off senso rs.
Diagno stic Infor matio n 2-45 5016-0 01 Co ver Interl ock Service Chec k Check that switches S2, S3 , and S 4 are ope n. These should b e open anyt ime the ca r tr idge, fus er or front cov ers ar e not latc hed proper ly .
2-46 Se r vic e Man ual 5016-0 01 2 Interloc k Switc h S2 Switch S2 has tw o functions . T wo terminals control +24 V dc to the engin e board an d f our terminals control th e A C line v oltage to the fuser l amps. T e r minal A3 (red w ires) and te rminal B3 (b lue wires) con trol the +24 V dc supp ly to the engine board.
Diagno stic Infor matio n 2-47 5016-0 01 B 922 Fuse r E rror dis plays. FRU Ac tion 1I n t e r l o c k Switch Mechan ism Check the inte r lock s witch actuator hardware fo r proper ope ratio n making su re of the f ollow ing: • Actuator 1 activ ates door s witch S2.
2-48 Se r vic e Man ual 5016-0 01 Developer/ Paper Feed Motor Service Check Servic e Error Code 911 displayed. Whenev er a 9 11 ser vi ce error code di splays, this indic ates a problem with t he dev el oper/pap er f eed motor , or motor circuits.
Diagno stic Infor matio n 2-49 5016-0 01 2 Developer/ P aper F eed Motor Assembly (M2) De ve loper/P aper F eed Motor Cab le Engine B oard Chec k the vo ltages on connect or CON 1 o n the de vel oper/paper fee d motor board.
2-50 Se r vic e Man ual 5016-0 01 Erase La mp Service Che ck Note: The erase lamp assembly is m ounted on t he top o f the pri nthe ad ass em bly . FRU Action 1 Pr in thead Erase Lamp Engine Board Eras e Lam p Cab le Chec k the cab le to be sure it is in stalled p roperly from CN14 on the en gine cab le to CN750 on the erase l amp ass emb ly .
Diagno stic Infor matio n 2-51 5016-0 01 Fuser Cold Service Chec k 922 Error - F user below mai ntenance c ount. Note: If selected , tur n P ower Sav er off. Error c odes 920 , 921 an d 922 may display for a cold fuse r f ailure. A 920 fuser error caused by low line v oltage may be cleare d b y tur ning the pr inter o n and off.
2-52 Se r vic e Man ual 5016-0 01 920 and 92 1 Error code s . . FRU Action 1 Thermistor B e sure the the rmistor is cle an and pos ition ed properly . Chec k the f ollow ing resi stances of the ther m ist or : • Hot: (CN 18-1 and CN18 -2) (eng ine board) should b e appr oxim ately 2.
Diagno stic Infor matio n 2-53 5016-0 01 Fuser Drive and Contact Cam System Service Chec k Error Co de 993: Indi cates th e cam se nsor has no t been a ctivated. The se nsor activates when the fuser dr ive motor tur ns th e cam dis k. If the f user dr ive motor does n ot tur n on, or the dr ive par ts a re not operating, go to A .
2-54 Se r vic e Man ual 5016-0 01 A The fus er dri v e sys tem is no t operating proper ly . FRU Action 1 Fuser As semb ly Fuser Drive M otor Fuser Motor/P aper Fee d Motor Carriage Uni t M otor Cable Engine Board Chec k the fus er assemb ly in ter nal d rive gea rs for binding, o r brok en or w orn teeth.
Diagno stic Infor matio n 2-55 5016-0 01 B The fus er dr ive system i s operating pr oper ly and th e cam disk is tur ning. FRU Acti on 1 Cam Sens or (PH16) Engine B oard (M4) SN Cable Be sure t he cam s ensor is mounted correctly and loc ked i nto place .
2-56 Se r vic e Man ual 5016-0 01 C The fus er dri v e s ystem is op erating pr oper ly and th e cam disk is not tur ning. FRU Action 1C o n t a c t C a m Solenoid CRF Cab le Engine Board Chec k the sole noid f or proper oper ation, making sure it pic k s during POR cycle .
Diagno stic Infor matio n 2-57 5016-0 01 Fuser Hot Serv ice Check CA UTION: The fuser m a y be ho t, use cau tion b ef ore removi ng or ser vic ing. Error Co des 923 an d 924 m a y displ a y for a hot fuser f ailur e. Error Co de 924 ind icates t he engi ne board has detect ed an open in the ther mis tor circui t.
2-58 Se r vic e Man ual 5016-0 01 High V oltag e Leakag e Dete ct Ser vice Check Err or Code 992. This err or code di splays when le akage is detected in the p rin t car tr idge, hig h voltage co ntacts (gri d blocks 1 and 2) or HVPS.
Diagno stic Infor matio n 2-59 5016-0 01 FRU Ac tio n 2 HVPS Gri d Bl ock 1 Gri d Bl ock 2 Remov e the HVPS from the printer . Reinstall the HVPS ve rifying the HVPS b oard touches a ll the a ppr opriate con tacts on g rid b loc ks 1 and 2, an d is mou nted securel y .
2-60 Se r vic e Man ual 5016-0 01 ITM Dri ve Service C hec k If the 84 T ransfer Belt Ex haust ed message d isplays and the O PC/ ITM dr ive gear is not tu r ning. Go to A . If the 84 T ra nsf er Belt Exh austed or 91 7 Error Code di splays and the OPC/ITM dr ive gear is tur ning; an d a new ITM does not fix the problem.
Diagno stic Infor matio n 2-61 5016-0 01 B 84 T ransfer Belt Exhau sted o r 917 Err or Code di splays , the OPC/ ITM dr ive gear is tu rn ing and a new ITM does no t fix the p roblem. C The waste to ner bottle is not dete cted, and a new ITM does no t fix the problem.
2-62 Se r vic e Man ual 5016-0 01 Main F a n Ser vice Chec k FRU Action 1 Main F an Ca ble Be sure the f an cable in-line c onnector is connecte d prope rly to the CRF cab le from the engine bo ard. 2M a i n F a n Engine Board Cable (CRF) Engine Board Manual ly spin the f an and v erify it rot ates freel y .
Diagno stic Infor matio n 2-63 5016-0 01 New T oner Ca r tridg e Detection Service Check This sy mptom may require replaceme nt of one or more c ustomer replaceable un its, desi gnated as supplie s or mai ntenanc e items, which are the respo nsibil ity of the customer.
2-64 Se r vic e Man ual 5016-0 01 Operator P anel Service Chec k The pr inter de tects a pr oblem with the operator pa nel assembly , operator panel cable, interconnect bo ard or contr oller boar d, when a POR does not com plete and th e pr inter emi ts 5 beep s.
Diagno stic Infor matio n 2-65 5016-0 01 Operator P anel Buttons Service Check Note: Before continuing wi th this ser vice check, go to the “ Button Te s t ” on page 3-10 .
2-66 Se r vic e Man ual 5016-0 01 OPC Drive Serv ice Check OPC Drive Symptom Char t This sy mptom may require replaceme nt of one (or more) customer replaceable units (des ignat ed as sup plies or m ainten ance item s), which are t he respo nsibility of the cus tomer .
Diagno stic Infor matio n 2-67 5016-0 01 P aper Exi t Sensor Ser v ice Check Note: The paper e xit sens or (PHI 1) i s locate d in the fu ser assembly , at tached to th e exit sensor mounting p late. FRU A ctio n 1 Paper Exit Sens or Fla g Chec k th e p ape r e xit sens or f lag an d flag sp ring f or proper oper ation.
2-68 Se r vic e Man ual 5016-0 01 P aper Feed Service Check P ap er ja m messages 201 an d 202 disp la y when a timin g problem with media ex ists, ei ther not arr iving o r leaving the paper pass or e xit sensors with in the spec ifi ed time.
Diagno stic Infor matio n 2-69 5016-0 01 3 Re gistrat ion Roller Clutch Assem bly (CL01) Chec k the resis tance of the registr ation clut ch. It should m easure be tween 135 and 1 75 ohms. Also chec k from the cas e of the c lutch to either winding . It shoul d measure in finity .
2-70 Se r vic e Man ual 5016-0 01 B P a per jam 201 displ ays indicatin g the regi stration rol ler in the base pr inter is tur ning . Note: This sympt om may require r eplaceme nt of one or more custome r repla ceable units, desig nated as suppli es or main tenanc e items, whic h are the res ponsibi lity of the custo mer .
Diagno stic Infor matio n 2-71 5016-0 01 C P aper jam 202 di splays indicatin g media i s dete cted and fed from tra y x and p aper jam s after it pa sses the paper pa ss sens or . P aral lel P ort Service Chec k Run t he “ P arallel Wr ap T est ” on page 3 -11 .
2-72 Se r vic e Man ual 5016-0 01 P ower Se rvice Che ck Note: If any paper han dling options, (250/25 0 tray or duplex unit), are instal led, rem ov e the opti on(s) and check the base prin ter for correct opera tio n. If the bas e pri nter operates incorrectl y , go to A.
Diagno stic Infor matio n 2-73 5016-0 01 4 L VPS Fuses F401, F402 either or both contin ue to b low after being replaced. T ur n the printer off and disc onnect C N401, CN402, CN4 03 and CN406 from the L VPS. T urn the printer o n and: • If F401 or F402 contin ues to b low , replace the LV P S a s s e m b l y.
2-74 Se r vic e Man ual 5016-0 01 5 L VPS Fuses F401, F402 either or both contin ue to b low after being replaced. (Contin ued) Check the A C lin e v oltage on the L VPS at connecto rs CN4 04 and C N405. • If incorre ct, go to s tep 6. • If correct , discon nect the c ables t o CN401, CN402 an d CN403.
Diagno stic Infor matio n 2-75 5016-0 01 8 L VPS Fuses F401, F402 either or both contin ue to b low after being replaced. (Contin ued) The prob lem migh t be wit h a ny +2 4 V dc de vice, such as steppe r motor , solenoid or clu tc h connecte d to the en gine board .
2-76 Se r vic e Man ual 5016-0 01 B Base pr inte r operates in correc tly when paper han dling options a re installe d. FRU Action 1 250/25 0 T ra y Opti on Go to the “ 2 50/250 Dual Pape r T ra y Service Check ” on page 2- 108 .
Diagno stic Infor matio n 2-77 5016-0 01 Printhead S ervice Chec k The pr inthe ad assem bly does not c ontain any s er vice re placeable par ts o r compone nts. Do not remove any screws from the pri nthead cov er assem bly , as this m ight caus e inter nal contami nation or damage.
2-78 Se r vic e Man ual 5016-0 01 B 934 and 9 35 Erro r Codes 2 S3, S4 Inte rlock Switch Cab les. Printhead to Engine Board Cab le Chec k the ca b le from the interloc k mi cro s witch S3 Pin 1 (ora nge lead ) to connec tor CNLS2 on t he printhead and the y ello w jumper fro m S3 Pin 2 t o S4 Pin 2.
Diagno stic Infor matio n 2-79 5016-0 01 Print Qualit y Service Checks Check the following before perf or ming any of the prin t quali ty ser vic e checks. Print Quality Initial S ervice Check • Use tray 1 (integrated tray) to test the print qu ality of the base printe r .
2-80 Se r vic e Man ual 5016-0 01 All B lac k or Color P age Servi ce Chec k Note: An a ll black or a pa ge tha t is al l on e color is g enerally c aused by a problem in the hi gh voltage syste m, or incor rect high voltage in the p rinting proc ess re sulti ng in t he de ve lopm ent of t oner on the entire P C dru m.
Diagno stic Infor matio n 2-81 5016-0 01 All Blank P age Servi ce Che c k FRU A ctio n 1 Inte rmediate T r ansfer Uni t (IT M) An ITM u nit ma y cause an all b lank co py .
2-82 Se r vic e Man ual 5016-0 01 Backgr ound Service Check Note: Some background p roblems can be cau sed by rough p apers. Slick or coat ed papers ma y also cau se background. Some problems occur with pr inters tha t run a large amount of graphi cs in a hum id environment.
Diagno stic Infor matio n 2-83 5016-0 01 Black, Color Lines or Bands Service Chec k Banding is diffi cult to d etect e xcept on a p age with a uniform gray , color or a lar ge amount of graphics prin ted on t he page.
2-84 Se r vic e Man ual 5016-0 01 Black or Color Spo ts Serv ice Check Note: This sympt om may require r eplaceme nt of one or more custome r repla ceable units, desig nated as suppli es or main tenanc e items, whic h are the res ponsibi lity of the custo mer .
Diagno stic Infor matio n 2-85 5016-0 01 Evenl y Spaced Ho rizontal Lines/M arks Service Chec k FRU Ac tio n 1 Inte rmediate T r ansfer Uni t Line sp aci ng: 375 mm (circ umf erence) apar t - ITM belt. 33.3 mm ( circumf erence) apar t - supply roller .
2-86 Se r vic e Man ual 5016-0 01 Fogg y Backgr ound Service Check FRU Action 1I m a g i n g / P C Cartrid ge The PC drum m a y ha ve r eached en d of lif e. Replace th e imagin g/PC cartridge. 2 Hig h V olta ge Pow e r S u p p l y (HV1) Fuser F rame Resi stor Boa rd (PWB-R1) Printer Main Engine Board (PWB-A) The printer ma y produce print.
Diagno stic Infor matio n 2-87 5016-0 01 Low Image Density Service Chec k Note: Media wh ich is out o f specif ication, or media containi ng a high moi sture conte nt may cause thi s problem.
2-88 Se r vic e Man ual 5016-0 01 Offset Print Se rvice Che ck 5 HVPS Be sure the HVPS is correctl y installed and securely m ounted to the HVPS moun ting bra ck et and gr id block as sembli es. • If correc t, remov e the HVPS and be s ure the high v ol tag e contacts ali gn wi th the co ntac ts on the HVPS .
Diagno stic Infor matio n 2-89 5016-0 01 P oor Color Reproduction S er vice Check FRU A ctio n 1 Print C ar tridge Replace any toner cartr idges m atching the corresp onding colo r prob lems . Advise the customer the ca r tridge or cartridges sho uld be replaced.
2-90 Se r vic e Man ual 5016-0 01 Random M arks Ser vice Check Note: Loose materi al moving inside the printer and attaching to the photocon ductor , ITM Be lt, or transfer roll, i s the pr imar y cause o f random mark s .
Diagno stic Infor matio n 2-91 5016-0 01 Ske w Service Chec k T oner on Back side of P age Ser vice Check Note: Loose toner, in the paper pa th, carr ied o n the backside o f paper , may cause this conditi on. FRU Ac tio n 1 Mult ipur pose Tr a y Be sure the paper is properly placed in the multip upose tra y .
2-92 Se r vic e Man ual 5016-0 01 Uneven Print Density Service Check White Li nes or Bands Service Chec k FRU Action 1 Print Car tri dge Remov e the pro blem print cartridge and sh ake i t gently to distribu te the t oner e venly . The cartr i dge ma y also be lo w on toner a nd ma y need repla cing.
Diagno stic Infor matio n 2-93 5016-0 01 4 HVPS Gri d Bl ock 1 Gri d Bl ock 2 Be sure the mounting sc rews in t he HVPS are tight and t he HVPS boa rd is corre ctly se ated against th e high v oltage contac ts of g rid bloc k 2. Examine t he contac ts on g rid bl ocks 1 and 2 f or signs of contamin ation or da mage .
2-94 Se r vic e Man ual 5016-0 01 White Spot s Ser vice C h eck FRU Action 1 P aper Chec k paper f or moisture res ulting from high humidity . 2 Image T ransf er Roll er High V oltage Pow e r S u p p l y (HV1) Fuser F rame Resi stor Boa rd (PWB-R1) Printer Main Engine Board (PWB-A) The printer ma y produc e poor ima ge trans fe r .
Diagno stic Infor matio n 2-95 5016-0 01 White/Bl ack Lines Ser v ice Check FRU Act ion 1I m a g i n g / P C Car tridge If scra tches appear on the PC drum, replace the imaging/P C cartr idge . 2 Printhead Unit Fuser F ram e Resi stor Boa rd (PW B-R 1) Printer Main Engine B oard (PW B-A ) The printhe ad unit m ay be def ective .
2-96 Se r vic e Man ual 5016-0 01 Se ria l P ort Serv ice Ch ec k Run t he “ Serial Wrap T est ” on page 3-14 . The Ser ial Wra p T es t is desig ned to c heck the ser ial por t hardware, by using a wrap pl ug (P/N 13290 48) whic h inv okes the Ser ial P ost Diagnost ic T est.
Diagno stic Infor matio n 2-97 5016-0 01 T oner Low/Empty Sensor Service Chec k Note: Check the pr int dar knes s menu setting b efore checking the toner s ensor .
2-98 Se r vic e Man ual 5016-0 01 T ransf er Rol l Service Chec k Note: Be sure th e transfer roll is prope rly snapped into the i nner cov er . FRU Action 1 T ransf er Roll Assemb ly Check the tr ansf er roll f or sign s of toner b uildup , surf ace dam age to the roll, or oi l or other contami nants on t he surf ace of the ro ll.
Diagno stic Infor matio n 2-99 5016-0 01 T ray 1 (Integr ated T r ay) Servi ce Check Note: If 242 or 243 paper j am messa ge displays, go to the “ Options Ser vice Checks ” on page 2-106 . If a 230, 231 or 232 paper jam message displays, go to the “ Duplex Unit Option Ser vice Check ” on page 2-120 .
2-100 Se r vic e Man ual 5016-0 01 A It is di fficult to r emov e tra y 1. Note: Do not force tra y 1 from th e pri nter , as damage to the p aper detect s ensor lev er , or pick up roll er brack et ass embly , may occur . Lift up on the bracket and sens or lev er and car efully r emov e tray 1.
Diagnost ic Inform ation 2-101 5016-0 01 C 241 Paper Jam - Check T ray 1 displays and m edia jam s, prior to the pass through sen sor . FRU A ctio n 1 P aper T ray 1 Che ck tra y 1 for anyt hin g that mi ght ca use the paper to ja m in the t ra y , or pre ve nt media from ex iting.
2-102 Se r vic e Man ual 5016-0 01 5 P aper F eed Unit Clu tch 241 Chec k T ra y 1 message disp lay s Note: The vol tages f or the ma gnetic c lutch ca n be chec ked at the 6 pin i nline ca ble c onnector located i n the HVPS to e ngine boa rd cable harness abo ve the tempe rature /humidit y board assemb ly on the left s ide of the printer .
Diagnost ic Inform ation 2-103 5016-0 01 D 241 Paper Jam - Check T ray 1 displays and m edia jam s ov er the pass throu gh senso r . FRU A ctio n 1 P aper Pass Sensor F lag Pa p e r Pa s s Sensor Sp r.
2-104 Se r vic e Man ual 5016-0 01 E P ape r size in tra y 1 is not detected. When med ia in T ra y 1 reaches 50 or less sheets, the p aper dete ct lev er turns on the pa per detec t sensor and displ a ys Load Paper T ray 1.
Diagnost ic Inform ation 2-105 5016-0 01 F P a per lev el in tra y is not detect ed. When med ia in tray 1 reaches 50 or les s sheets, the pap er detec t lev er turns on the p aper detect s ensor and displays Load Paper T ray 1. G Media do uble f eeds from tra y 1.
2-106 Se r vic e Man ual 5016-0 01 Options Ser v ice Checks When you have a problem with any of th e optio ns insta lled in t he option s slots on the int erconne ct board, s witch the non -operatin g option to one of th e other op tion slo ts, to isolat e the failure.
Diagnost ic Inform ation 2-107 5016-0 01 Har d Disk Option Se rvice Chec k V erify the hard d isk and the hard dis k board ar e correc tly ins talled. When a pr oblem is su spected, either with t he har d disk sy stem board or th e hard di sk, ru n the “ Quick Disk T est ” on page 3-16 .
2-108 Se r vic e Man ual 5016-0 01 Network Car d Option Service Check Err or Code 976 - N etw ork Car d X (X =Net wo rk ca rd 1 , 2, o r 3) A 976 er ror co de indica tes an un recover ab le software error in networ k ca rd x.
Diagnost ic Inform ation 2-109 5016-0 01 250/250 P aper T ray Sym ptom T able Note: F or P aper Jam 24x (x = tray 2 or 3). Exa mple 242 i s tra y 2. • It is di fficult t o remove tra y x fr om the 250 /250 op tion base assembly . Go to A . • Y ou are unable to selec t the 250/2 50 tray option.
2-110 Se r vic e Man ual 5016-0 01 A It is di fficult to remove tr ay x from the 250/ 250 opti on base assembly . Note: Do not force tra y x from the base u nit, as da mage to the paper de tect sensor le ver , o r pick up roller bra c ket assembly may occur .
Diagnost ic Inform ation 2-111 5016-0 01 C T ray x is co rrectl y insta lled and " Inser t T ra y x" dis plays. Note: If the dete ct board for the tray x cable (detect boar d to interc onnect boa rd), L VPS, L VP S fuse, inter connect board, op tion cable (OP), eng ine cable (OP ) or eng ine board are failing, this messag e may display .
2-112 Se r vic e Man ual 5016-0 01 D P a per Jam 24x d isplays and no paper feeds fro m tra y x. T he paper feed motor is noisy o r vibrates. E P aper Jam 24x displays and n o paper is f ed from tra y x.
Diagnost ic Inform ation 2-113 5016-0 01 2 Opti on Paper F eed Motor Option i nterconnec t board v oltage ch ar t paper fee d motor . Connector C N802 Pin # Signal V o ltage V olt age V oltag e Si gn a l Signal Static Operating 1 (B rown) PH3B - +24 V dc +22.
2-114 Se r vic e Man ual 5016-0 01 4 P aper Detect Sensor F lag P aper Detect Sensor Board Chec k the pape r detect s ensor le ver (flag ) in the paper f eed unit ass emb ly , for the tra y flag that is not f eeding, f or any signs o f brok en parts. Be s ure that it is oper ating prop erly .
Diagnost ic Inform ation 2-115 5016-0 01 F P a per Jam 24x d isplays, media tr ies t o f eed fr om tra y x an d does not reac h the paper pass sens or . FRU Ac tio n 1 P aper T ra y x Check T ra y x f or anything t hat might cause th e paper to j am in th e tra y , o r pre v ent the m edia from ex iting.
2-116 Se r vic e Man ual 5016-0 01 G P aper Jam 24x displays , media feeds from tray x and jams pr ior to the pape r pass se nsor in the base p rin ter .
Diagnost ic Inform ation 2-117 5016-0 01 H P aper J am 24 x displ a ys, media is detec ted an d fed from tra y x and paper jams over the pap er pass se nsor in the base prin ter . 4C S T C a b l e Engine B oard Chec k cont inuity of the cab le. • If incorre ct, replac e the cab le.
2-118 Se r vic e Man ual 5016-0 01 I P a per Jam 24x d isplays, the media is detec ted and f ed from tra y x and jams ov er the pa per pass sensor i n the pr inter , while t he regist ration rolle r (timing roller) is not tur ni ng.
Diagnost ic Inform ation 2-119 5016-0 01 J P aper si ze in tra y x is n ot detect ed. K P aper lev el i n tra y x is not det ected. Note: When the p aper in t ra y 1 reaches 50 or less sheets th e paper detect l e ver will tur n on t he pape r detect sen sor and display Load P a per T ra y 1.
2-120 Se r vic e Man ual 5016-0 01 L Media dou ble f eeds fr om tra y x. Duplex Unit Option Service Check Be sur e the paper guide as sembly br idge block is pr esent and correc tly instal led. P aper Ja m Error Message s (Duplex) 23x = 230 In dicates a ja m at the top of the dup le x unit.
Diagnost ic Inform ation 2-121 5016-0 01 Duplex Symptom Chart The dup lex option is no t recogn ized. Go to A . 250/250 pa per tray option is n ot recog nized when install ed below the duplex optio n. Go to B . 230 P aper Jam error me ssage di splays.
2-122 Se r vic e Man ual 5016-0 01 A The duplex option is not rec ognized. B The 250/250 pa per tray option is no t recogn ized when installe d below the duplex optio n. Duplex option i s operating proper ly . C 230 P aper Jam error mess age dis plays .
Diagnost ic Inform ation 2-123 5016-0 01 D 230 error message d isplays, printer d oes not comp ete POR. FRU Ac tio n 1 A C Po wer Cord from A c Wall Outle t Duplex on ly insta lled.
2-124 Se r vic e Man ual 5016-0 01 E 202 Paper Jam displays. P ap er is j ammed in upper unit of dup lex assembly whe n pri nting in s implex mode. The pr inter is operating proper ly . FRU Action 1 P aper Exit/ Storag e Selectio n Guide (Gate Cla w) Chec k the pape r e xit/st orage gu ide f or proper oper ation.
Diagnost ic Inform ation 2-125 5016-0 01 F 202 P aper Jam displays. P ape r is jamme d in up per unit of the duplex assembly , when pr inting in the duplex mod e. The pr inter i s oper ating correctl y . FRU Ac tio n 1 Upper Cov er Be sure the latch on the upp er cov er is cor rectly located i n the open ing in the paper e xit guide .
2-126 Se r vic e Man ual 5016-0 01 G POR incom plete. Close d oor mess age dis plays when duplex option insta lled and all doo rs and covers on the duplex are closed. FRU Action 1 T ray Present Detect Sens or (S9) Duple x Option Controller Boa rd Chec k the v oltages on th e duple x tra y detect sensor o n connec tor CN905.
Diagnost ic Inform ation 2-127 5016-0 01 H 231 Paper Jam displays. P aper is jamm ed in uppe r or re ar unit of the duplex option. 3 Duple x Rear Unit Door Open Sensor(S8 ) Duple x Option Controlle r Board Che ck the voltag es on the du plex rear uni t door open sensor on con ne cto r CN904.
2-128 Se r vic e Man ual 5016-0 01 I 232 Paper Jam displays. P ap er is jamm ed in t he lower rear uni t, or the lower unit of the dup lex option. 3 P aper P ass Sensor Upper Unit (S2) Chec k t he v ol tages on the dupl e x up per un it pape r pass se nsor on c onnector CN9 04.
Diagnost ic Inform ation 2-129 5016-0 01 3 P aper Pass Sensor Rear Duple x Unit (S3) Che ck the voltag es on the du plex rear uni t pape r pass se nsor on connect or CN90 4. Pin # V oltage V olta ge V olta ge Signal Cl osed Open 8 DGND 0 V dc 0 V dc 10 BP SN +5 V dc 0 V dc 12 VL +5 V dc +5 V dc All v oltages are appro ximate v alues .
2-130 Se r vic e Man ual 5016-0 01 J 232 Paper Jam displays . The p rint er doe s not com plete PO R. FRU Action 1 Low er Duple x Unit Re v erse Sensor (S 4) Chec k the v oltages on th e duple x low er unit rev er se sens or on CN90 7.
Diagnost ic Inform ation 2-131 5016-0 01 K The du plex option pr inted pa ge is skewed. FRU Ac tio n 1H o l d e r / A r m / Rolle r Assembly , Rear Door If sk ew ing is a p roble m, be su re the sk ew holde r assemb ly is correctl y instal led in the rear co ve r .
2-132 Se r vic e Man ual 5016-0 01.
Diagnost ic Aids 3- 1 5016-0 01 3. Diagnostic Aids This cha pter explains the tests and procedu res t o identify printe r failures and verify r epairs have correc ted the pro b lem . The following diagn ostic a ids can be initia ted at POR by pressin g cer tai n button seq uence s.
3-2 Ser vice Ma nual 5016-0 01 P aper Jam 20 2 - (POR co mplete) Indi cates media is jammed at the ex it sens or , o r the coa ting rol l is miss ing from the fuser as sembly . • Open th e fuser c ov er to acces s the area of the pa per jam. • Be sure the coa ting rol l is instal led, not c ontami nated and operating corre ctly .
Diagnost ic Aids 3- 3 5016-0 01 Disabling Do wnload Emulati ons Error Code 964: Download Emulation CRC F ailure. Checksum failure detecte d in the emul ation head er or emulati on file. Error Co de 965: Download Emulation Outdated. Time stamp s indica te the downlo ad emulat ion and RIP code ar e incomp atible.
3-4 Ser vice Ma nual 5016-0 01 Dia gnost ic Mode T o e nter the Diagn ostic Mo de: 1. T ur n the prin ter off. 2. Pr ess and h old the GO and RETURN buttons. 3. T ur n the prin ter on. 4. Relea se the b utton s when "Perf o r ming S elf T est" dis plays on the operato r panel.
Diagnost ic Aids 3- 5 5016-0 01 • Duplex T ests (displayed only if ins talled) – Duplex F eed T est 1 – Duplex F eed T est 2 • Device T ests (di s played only if the Flash or Disk options are .
3-6 Ser vice Ma nual 5016-0 01 Print Registration Pri nt Regist ration provides a method to set the pr inte r registrat ion if requir ed. When e nteri ng the Print Re gistration menu, you may select the T OP Ma rgin for T ray 2, T ray 3, and Duplex. If you sele ct LEFT Margin, you must select the source an d resol ution.
Diagnost ic Aids 3- 7 5016-0 01 T o set the Left Margin (on ly effects T ray 1 and the multi pur pose tra y): 1. Select Registration from the Dia gnostic menu. 2. Select Left M argin from the Regi stration me nu. 3. S elect the desired sour ce and re solut ion.
3-8 Ser vice Ma nual 5016-0 01 Print T ests The pur p ose of the diagno stic Pr int T e sts is to ver ify that the pr inter can pr int on m edia f rom each of the ins talled i nput option s.
Diagnost ic Aids 3- 9 5016-0 01 T o r un th e Pr int T est P age: 1. Select Print T ests from the Diagn ostic m enu. 2. Select the med ia sou rce. 3. Select Sing le or Continuous . (If single i s selected , no buttons are ac tive duri ng pr inting. If continuo us is s elected, R etur n or Stop ca n be s elected t o cancel the test.
3-10 Se r vic e Man ual 5016-0 01 Hard ware T ests The following Hardware T es ts can be sele cted from this menu: L C D Te s t B u t t o n Te s t DRAM Memor y T e st ROM Mem or y T est P arallel Wr a.
Diagnos tic Aids 3-11 5016-0 01 P aralle l Wr ap T est This test is used wi th a wrap plug to check operation o f the parallel por t hardware. Each parallel si gnal i s tested . T o r un th e P arallel Wra p T es t: 1. Di sconne ct the paralle l interface cable and instal l the wrap plug (P/N 13 19128).
3-12 Se r vic e Man ual 5016-0 01 ROM Memory T est The ROM Memo r y T est is u sed to ch eck the validity of the system board c ode and fonts. T o run th e R OM Memo ry T est: 1. Sel ect RO M M em o r y Tes t f rom the me nu. P and F represent the sam e numbers for DRAM.
Diagnos tic Aids 3-13 5016-0 01 SDRAM Memory T est The pur pos e of this test is to c heck the v alidi ty of SDRA M, both standar d and op tional. T he tes t writ es patt er ns of da ta to SDR AM to verify that e ach bit i n memor y can be se t and read corre ctly .
3-14 Se r vic e Man ual 5016-0 01 Serial W rap T est This t est is us ed to che ck the operatio n of the serial por t hardware using a wrap plug. E ach signal is teste d. T o r un the Ser ial Wrap T est : 1. Dis connect the s eri al inter f a ce ca b le a nd install t he wrap plug .
Diagnos tic Aids 3-15 5016-0 01 Duplex T ests Quic k T est T o r un th e Quick T e st: 1. E nte r Dia gnos tic Mod e. 2. Select Duple x T ests from the me nu. 3. Select Quic k T est . Th e pri nter pr ints one sheet of the Qui ck T e st P age and feeds it through the duplex option .
3-16 Se r vic e Man ual 5016-0 01 Devi ce T ests Quic k Disk T est This test performs a non-d estr uctive read/wr ite on on e block per track on the disk . The tes t reads one block on each track, saves the data, and p roceeds to wr ite and r ead f our tes t patte rns to the bytes in the block.
Diagnos tic Aids 3-17 5016-0 01 Disk T e st/Clean W ARNING: This test dest ro ys a ll data on th e disk and should not be attemp ted on a goo d disk. Also not e that th is test may ru n approximately 1 1/2 hours dependin g on the disk s ize. T o r un the Di sk T es t/Clean T est: 1.
3-18 Se r vic e Man ual 5016-0 01 Flash T est This test c auses the file system to write and read da ta on the flas h to test the fl ash. W ARNING: This test destr o ys all data on the flash because the flash is reformatted at the e nd of the tes t. T o run th e Flas h T est: 1.
Diagnos tic Aids 3-19 5016-0 01 Printer Setup Note: Def aults wi thin this printe r can be set to eit her U .S. or Non- U. S. Setting the Pa ge Count This lets the ser vi cer change the pag e count from the dia gnostic menu.
3-20 Se r vic e Man ual 5016-0 01 Setting Configuration ID The con figuration ID is use d to communi cate infor matio n about cer tai n areas of t he pr inter that canno t be deter mi ned using hardware sens ors.
Diagnos tic Aids 3-21 5016-0 01 Laser P ower This set ting contr ols how much power is us ed to dr ive the laser . A higher , or more pos itive number , makes a darker copy , while a lower number makes a ligh ter copy .
3-22 Se r vic e Man ual 5016-0 01 Err o r Log Vie wing the Err or Log The er ror log is helpf ul to the s er vicer by providing a hi stor y of prin ter errors. The err or log con tains the 12 mos t recent er rors that h av e occur red on the pri nter .
Diagnos tic Aids 3-23 5016-0 01 Exiting Diagnostic Mode Select Exit Dia gnostics to exit the diagn ostics mode and r etur n to nor mal mod e..
3-24 Se r vic e Man ual 5016-0 01.
Repair Inf or matio n 4- 1 5016-0 01 4. Repair Information Handling ESD-Sensitive P ar ts Many electro nic prod ucts us e par ts that are k nown to be sen sitive to electros tatic dis charge (E SD).
4-2 Ser vice Ma nual 5016-0 01 Co ver Remo vals Note: Alwa ys rem ov e any paper tray and/or duplex optio n, pri or to an y cov er remov al..
Repair Inf or matio n 4- 3 5016-0 01 Cart ridge Cover Remo val 1. Re mov e the two (2) left and r igh t white plasti c cover pins by pull ing inwar d. 2. Re mov e the car tri dge cov er . Front Co ver Remov a l 1. L ower the front c ov e r and re mov e the front cov er strap screw .
4-4 Ser vice Ma nual 5016-0 01 Right Side Co ver Remo val 1. Rais e both the f user doo r and the car tridge c ov er . 2. Ope n the bypass tra y 2. 3. Remove the four (4) screws from the r ight s ide cover . 4. Clos e the bypass tray 2. 5. Remove the ri ght side cover .
Repair Inf or matio n 4- 5 5016-0 01 Righ t Side R emo v als Remov e the right s ide cov er , ref er to th e “ Right Side Cover Remov al ” on p age 4-4 an d remo ve an y of th e f ol low ing F R Us. Note: T ake care when rem oving the cables on t he ri ght side of the pri nter .
4-6 Ser vice Ma nual 5016-0 01 Carriage Drive Motor Remo val 1. Remove the ri ght side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 . 2. Remove the two (2) screws [A ] fro m the c arriag e dr ive motor . 3. Dis connect t he carr iage dr ive cable [B] .
Repair Inf or matio n 4- 7 5016-0 01 Coupling Drive Motor Remov al 1. Re move the right side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 . 2. Re mov e the motor moun ting stay assembly , re f e r to the “ Moto r Mounting Sta y C Assembly Remo val ” on page 4-13 .
4-8 Ser vice Ma nual 5016-0 01 Fuser Drive Motor Rem ov al 1. Remove the ri ght side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 . 2. Remove the two (2) screws [A ] fro m the fuser dr ive motor . 3. Dis connect t he fuser drive motor ca ble [B] .
Repair Inf or matio n 4- 9 5016-0 01 OPC Drive Motor Remov al 1. Re move the right side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 . 2. Remov e the three (3) sc rews [A ] f rom the OP C drive motor . 3. Di sconnect t he OPC dr ive motor cable [B] .
4-10 Se r vic e Man ual 5016-0 01 L VPS Assembly Remov al.
Repair Informat ion 4-11 5016-0 01 T ake ca re when removi ng the cables on the r ight si de of the pr inte r . Alwa ys en sure to route the cables through th e appropr iate cable clips a s show n. 1. Re move the right side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 .
4-12 Se r vic e Man ual 5016-0 01 Main Fan Remo val 1. Remove the ri ght side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 . 2. Remove the two (2) screws [A ] fro m the main f an. 3. Dis connect the m ain fan cable [B] . 4. Remove the main f an assembly .
Repair Informat ion 4-13 5016-0 01 Motor Mounting St a y C Assembly Remov a l 1. Re mov e the m ain fan with mountin g brack et, refer to the “ Main Fan Mounting Br acket Remo va l ” on pa ge 4-12 . 2. Di sconne ct the c able har ness f rom the c able clip s [A] .
4-14 Se r vic e Man ual 5016-0 01 OPC Coupling Drive Block Assembly Remo v al 1. Remove the top cover , refer to the “ T op Co ver Removal ” on page 4-4 . 2. Remove the main f a n assembly w ith the fan mounting brac ket, refer to the “ Main Fan Mounting Brac ke t Remo val ” on page 4-12 .
Repair Informat ion 4-15 5016-0 01 Left Side Remov als Remov e the l eft side c ov er , refer to the “ Left Side Cover Remov al ” on page 4-3 and r emov e any of the following FR Us. Note: T ake care when rem oving the cables on t he left side of th e pri nter .
4-16 Se r vic e Man ual 5016-0 01 Grid Bloc k 1 Asse mbl y Remo val 1. Remove the left side c ov er , re f e r to the “ Left Side Co ver Remov al ” on page 4-3 . 2. Remove the HVPS as sembly , refer to the “ HV PS Board Assembly Remov al ” on page 4-20 .
Repair Informat ion 4-17 5016-0 01 Grid Bloc k 2 Asse mbly Remo v al 1. Re mov e the left s ide cover , refer to the “ Left Side Co ve r Remov al ” on page 4-3 . 2. Re mov e the HV PS board a ssembly , refer to the “ HVP S Bo ar d Assembly Remov a l ” on pag e 4-20 .
4-18 Se r vic e Man ual 5016-0 01 Cable Cover 3 Remo v al 1. Remove the left side c ov er , re f e r to the “ Left Side Co ver Remov al ” on page 4-3 . 2. Remove the screw (1) from the lef t side frame. The sc rew can be see n behin d the co v er int erloc k s witch ca bl e.
Repair Informat ion 4-19 5016-0 01 Electr onics Remov als CA UTION: W hen wor king on th e pri nter , alwa ys unp lug the pr inter from the electr ical outlet. Lin e voltage is pre sent in th e pri nter as long as it is pl ugged into the ele ctric al outlet.
4-20 Se r vic e Man ual 5016-0 01 HVPS Boar d Assembly Remo val 1. Remove the ri ght side cover , refer to the “ Right Side Cover Remov al ” on page 4-4 . 2. Remo ve the six (6) sc rews [A] from th e HVPS bo ard. 3. Discon nect the HV PS cable [B] .
Repair Informat ion 4-21 5016-0 01 Inter connect Board Assembl y Remov al 1. Re mov e the contr oller boar d assembly , refer to the “ Contr oller Board Assembly Remo val ” on p age 4-19 . 2. Re mov e the four (4) sc rews from the co ntroller b oard shiel d plate 2.
4-22 Se r vic e Man ual 5016-0 01 Resist Sensor Board Remo val 1. Remove all co vers, r efer to the “ Cover Remov als ” on page 4-2 . 2. Remove the L VPS as sembly , refer to the “ L VPS Asse mbl y Remov al ” on page 4-10 . 3. Remove the C-clip and the shaft bear ing fr om the lef t side of th e reg is trati on ro ll .
Repair Informat ion 4-23 5016-0 01 Fuser Unit Fuser Unit Remo v al 1. O pen the fu ser door . 2. L oosen the two (2) lockdown screws and re mov e the fuser. Fuser Lamp Remo val 1. Re mov e the i nsulatio n heat cover (2 screws). 2. Re mov e ri ght lam p ter minal (1 screw).
4-24 Se r vic e Man ual 5016-0 01 Main Bod y P aper Feed Block Asse mb ly Remo v al Note: The paper pick mechanis m is a par t of the paper feed bloc k assembly . 1. Remove the front cover , refer to the “ Front Co ver Remov al ” on page 4-3 . 2. Remove the screw (1) from the left s ide of the p aper feed block.
Repair Informat ion 4-25 5016-0 01 Print Cartridge C ar ousel Remo v al 1. Remo ve al l co vers , ref er to “ Cover Remov als ” on page 4-2 . 2. Re mov e the motor moun ting stay assembly , re f e r to the “ Moto r Mounting Sta y C Assembly Remo val ” on page 4-13 .
4-26 Se r vic e Man ual 5016-0 01 Carriage Home P osition Sensor Remo val 1. Remove the L VPS bo ard, refer to the “ LV P S A s s e m b l y Remov al ” on page 4-10 . 2. Remove the two (2) scre ws [A] from the carr iage home position senso r . 3. Remove the sensor .
Repair Informat ion 4-27 5016-0 01 Registration Roll Remo val 1. Re mov e all covers , refer to the “ Cover Remov als ” on page 4-2 . 2. Re mov e the L VPS assembly , refer to the “ LV P S A s s e m b l y Remov al ” on page 4-10 . 3. Re mov e the C- clip and the sh aft bear ing from the left side of the reg is trati on ro ll .
4-28 Se r vic e Man ual 5016-0 01.
Connecto r Locations 5- 1 5016-0 01 5. Connecto r Locations Engine Boar d.
5-2 Ser vice Ma nual 5016-0 01 Engine Boar d Connections Engine Board Connector CN10 Interloc k swit ch S2 CN11 L VPS CN12 • Bypass pape r detect s ensor • Bypa ss pi ckup clutc h • HVPS • Inp.
Connecto r Locations 5- 3 5016-0 01 L VPS (Low V oltage Po wer Supply) Erase Lam p Board TRA Y 1 Sensor Boar d L VPS Connector CN401 Cont roller board CN 402 En gine boar d CN403 • Engine board • .
5-4 Ser vice Ma nual 5016-0 01 TRA Y 1 Registration Sensor Board W ast e T oner Sensor Boar d T ray 1 Registratio n Board Connector CN250 En gine board W aste T oner Sensor Board Connecto r CN350 En g.
Connecto r Locations 5- 5 5016-0 01 Belt P osition Sensor Boar d Belt Position Sensor Board Conn ector CN200 Eng ine board.
5-6 Ser vice Ma nual 5016-0 01 Connector Locations for Option s 2nd P aper Option (250/250 P aper Option).
Connecto r Locations 5- 7 5016-0 01 2nd P aper Option (250/250 Pa per Option) L VPS (Internal 2nd T ray Option) Connector CN802 P aper f eed motor CN803 • Option clu tch 1 (uppe r) • Opti on cl ut.
5-8 Ser vice Ma nual 5016-0 01 Duplex Unit Option Duplex Unit Option CN901 CNOPT1 CN902 CNOPT2 CN903 Microswitch CN904 • BOSN • BPSN • F e ed mo tor • DOSN • UPSN • PFOSN CN905 • DRSN .
Connecto r Locations 5- 9 5016-0 01 L VPS (Internal Automatic Duplex Option) Engine Board Con nector CN851 A C inlet (L) CN852 A C plug (L) CN853 A C inlet (N) CN854 A C plug (N) CN871 ADU CPU PWB.
5-10 Se r vic e Man ual 5016-0 01 Electri cal Components Sensor/Switc h Locations.
Connecto r Loc ations 5-11 5016-0 01 Symbol Name Function S1 P ower Swit ch On/Off A C po w er s witch - tu rns printer on/ off . S2 Interloc k Switch Shuts do wn the +24 V dc L VPS when ev er the fuse r , front or top cov ers ope n.
5-12 Se r vic e Man ual 5016-0 01 PQ350 W aste T oner Sensor Detects w hen the w aste ton er bo x is full. PS200 Belt P ositi on Sensor Detect s when the tr ansf er belt is in the home positi on. PS250 Registra tion Sensor Detec ts when a s heet of pape r f eeds to the registr ation rol ler .
Connecto r Loc ations 5-13 5016-0 01 Printer Cir cuit Boar d Locations Fan/ Motor Locations.
5-14 Se r vic e Man ual 5016-0 01 Solenoid/Clutch Locations.
Connecto r Loc ations 5-15 5016-0 01 250/250 P aper T r a y Option Duplex Option Symbol Name Function OPPSN P a per Pa ss Sensor Detects when a she et of paper is fe d. Symbol Name Function PFOSN P aper Exit Sens or Detects w hen a sheet o f paper is f ed out of the dupl ex option.
5-16 Se r vic e Man ual 5016-0 01 Cable Connecti ons Cable Connecti on Page / Part s Cata log Reference HVPS HVPS to En gine Board P age 7-13, Ref erence 5-17 HT L VPS to Interlock Switc h S2 P age 7-.
Connecto r Loc ations 5-17 5016-0 01 MSN W aste T oner/Hum idity-T empera ture/ Belt P osition /P aper Exit/ New O il Roll Sensors and Thermistor to En gine Board P age 7-41 , Refere nc e 14- 7 Cable .
5-18 Se r vic e Man ual 5016-0 01.
Prev entive Maintena nce 6-1 5016-0 01 6. Preventive Mainte nan ce This cha pter des cribes procedur es for printer p rev ent ive maint enance. The following rec ommendati ons may prev ent problems whi le maint aining optimum per formance.
6-2 Ser vice Ma nual 5016-0 01.
Pa r t s C a t a l o g 7-1 5016-0 01 7. Pa r t s C a t a l o g How T o Use The P a r ts Cat alog • NS: (No t Shown) in th e Asm.Ind e x column indicate s that the par t is proc urable b ut i s not shown in the illu stratio n. • PP: in the Des cripti on colum n indi cates the par t is av ailable in the lis ted par ts packet.
7-2 Ser vice Ma nual 5016-0 01 Assemb ly 1: Fuser.
Pa r t s C a t a l o g 7-3 5016-0 01 Assembly 1: Asm. Index Par t Number Units Des cription 1 - 1A 12G1698 1 Fuse r ASM, 110v W/Lamp 1 - 1A 12G1699 1 Fuse r ASM, 220v W/Lamp 1 12G 1014 1 Brus h, Di sc.
7-4 Ser vice Ma nual 5016-0 01 Assemb ly 2: Fuser.
Pa r t s C a t a l o g 7-5 5016-0 01 Assembly 2: Asm. Index Par t Number Units De scription 2 -1 12G1010 1 Co v er , Cab le 2 12G1 131 1 Guide , Cable 3 12G 1664 1 Sen sor , Paper Ex i t 4 12G 111 5 1.
7-6 Ser vice Ma nual 5016-0 01 Assemb l y 2 (Co nt.): Fuser.
Pa r t s C a t a l o g 7-7 5016-0 01 Assembly 2: Asm. Index Par t Number Units De scription 2 - 32 12G1347 1 Spacer , Connecto r , Righ t 33 12G1381 1 Spacer , Connecto r , Left 34 12G1012 1 T er mina.
7-8 Ser vice Ma nual 5016-0 01 Assemb ly 3: T ransfer.
Pa r t s C a t a l o g 7-9 5016-0 01 Assembly 3: Asm. Index Par t Number Units De scription 3 -1 12G1345 2 Spring, T ransf er Unit 2 12G 118 2 1 Bracket , Sp ri ng 3 12G1 074 1 Holde r , Middle T ransf er , Uppe r Rt. 4 12G1 344 1 Spring, Cen ter Pipe G round 5 12G 1018 1 Sheet, D ischa rge, R ight 6 12G1 052 2 P a c king B 7 12G1616 1 Plate Asm.
7-10 Se r vic e Man ual 5016-0 01 Assemb ly 4: Frames.
Pa r t s C a t a l o g 7-11 5016-0 01 Assembly 4: Asm. Index Par t Number Units Des cription 4 -1 12G1085 1 Suppor t, ADU , Rear Left 2 12G 167 6 2 Cl amp, Cable 3 12G1 047 2 Sheet, Edge 4 12G1075 1 S.
7-12 Se r vic e Man ual 5016-0 01 Assemb l y 5: Frames Left Side.
Pa r t s C a t a l o g 7-13 5016-0 01 Assembly 5: Asm. Index Par t num ber Units Descr iption 5 -1 12G1516 1 Cov er , Inne r , L 2 12G 1016 1 She et , D isc ha rg e, L1 3 12G1 181 1 Brack et, F user F.
7-14 Se r vic e Man ual 5016-0 01 Assemb l y 5 (Co nt.): Frames Left Side.
Pa r t s C a t a l o g 7-15 5016-0 01 Assembly 5: Asm. Index Par t numb er Units Des cription 5 -33 12G1637 1 Brack et, Door , Switch 34 12G1201 1 Plate, Lens Adju stubg, A 35 12G1314 1 Spring, Door Actu ator , 2 36 12G1286 1 Actuator , Switch 37 12G1633 1 Actuator Asm.
7-16 Se r vic e Man ual 5016-0 01 Assemb ly 6: Frames Right Si de.
Pa r t s C a t a l o g 7-17 5016-0 01 Assembly 6: Asm. Index Par t num ber Units Descr iption 6 -1 12G1181 1 Brack et, Fuser Fixi ng, Righ t 2 1 2G 1 67 6 3 Cl a m p, C a bl e, L W S 3 12G1 515 1 Co v er , Inne r , Right 4 12G1 491 2 Bushing , P aper F eed 5 12G1 422 2 Gear , 4 6 12G1348 1 Block Asm.
7-18 Se r vic e Man ual 5016-0 01 Assemb l y 6 (Co nt.): Frames Right Si de.
Pa r t s C a t a l o g 7-19 5016-0 01 Assembly 6: Asm. Index Par t num ber Units Descr iption 6 -34 12G1123 1 Stop , Latch, Right 35 12G1 072 1 Support.
7-20 Se r vic e Man ual 5016-0 01 Assemb ly 7: Frames Right Si de 2.
Pa r t s C a t a l o g 7-21 5016-0 01 Assembly 7: Asm. Index Par t Number Units Descrip tion 7 - 1 12G1 595 1 Cable, SVL 2 12G15 88 1 Cabl e, A C, On /Off Switc h 3 12G11 76 1 Brac ket, Door L ock C o.
7-22 Se r vic e Man ual 5016-0 01 Assemb l y 7 (Cont.): Frames Right Side 2.
Pa r t s C a t a l o g 7-23 5016-0 01 Assembly 7: Asm. Index Par t Number Units Descrip tion 7 - 33 12G1375 1 Slee ve , Coupling Cam 34 12G1261 1 Cam, Couplin g 35 12G1 263 1 Cam, 2 36 12G1256 1 Sh af.
7-24 Se r vic e Man ual 5016-0 01 Assemb ly 8: Frames Right Si de 3.
Pa r t s C a t a l o g 7-25 5016-0 01 Assembly 8: Asm. Index Par t Number Units Des cription 8 - 1 12G1664 1 Sensor , Carriage Home P osit ion 2 12G1 067 1 Holder , Carriage Home P osition Sensor 3 12.
7-26 Se r vic e Man ual 5016-0 01 Assemb l y 9: Carria ge Block.
Pa r t s C a t a l o g 7-27 5016-0 01 Assembly 9: Asm. Index Par t Number Units Des cription 9 - 1 12G1043 2 Pipe, Cent er 2 12G1 040 1 Lens Asm. 3 12G 155 6 1 Sea l, C olor, Cyan 4 12G1066 1 Plate , .
7-28 Se r vic e Man ual 5016-0 01 Assemb ly 10: Base Frame.
Pa r t s C a t a l o g 7-29 5016-0 01 Assembly 10: Asm. Index Par t Number Units De scription 10 - 1 12G1175 1 Brac ket, Sensor M ounting 2 12G1076 1 Plate , ADU Support, F 3 12G1 638 1 Case, O zone F.
7-30 Se r vic e Man ual 5016-0 01 Assemb ly 11: Fr ont Cov er Assembl y.
Pa r t s C a t a l o g 7-31 5016-0 01 Assembly 11: Asm. Index Par t Number Units De scription 11 - 1 12G1631 1 Ne edle Asm. , Discharge 2 12G1054 2 Block , Mid T ransf er Uni t Pressure 3 12G 1340 2 S.
7-32 Se r vic e Man ual 5016-0 01 Assemb l y 11 (Con t.): Fr ont Cov er Assembl y.
Pa r t s C a t a l o g 7-33 5016-0 01 Assembly 11: Asm. Index Par t Number Units De scription 11 - 34 12G1157 1 Strap , F ront Cov er.
7-34 Se r vic e Man ual 5016-0 01 Assemb ly 12: Fr ont C o v er Assemb l y 2.
Pa r t s C a t a l o g 7-35 5016-0 01 Assembly 12: Asm. Index Par t Number Units Des cription 12 - 1 1 2G135 5 2 S pr i n g, Gro und 2 12G 1062 1 Pla te, Di sc har ge Ne ed le 3 12G1 094 1 Plate, Latc.
7-36 Se r vic e Man ual 5016-0 01 Assemb l y 12 (Con t.): Fr ont Cov er Assembl y 2.
Pa r t s C a t a l o g 7-37 5016-0 01 Assembl y 12 (cont.): Asm. Index Par t Number Units Des cription 12 - 33 12G1487 1 Bushing, Bypas s Roll er 34 12G1419 1 Gear , Pick up Idle 35 12G1242 1 Shaft, B.
7-38 Se r vic e Man ual 5016-0 01 Assemb ly 13: Feed Unit.
Pa r t s C a t a l o g 7-39 5016-0 01 Assembly 13: Asm. Index Par t num ber Units Descr iption 13 - 0 12G1632 1 F eed Assemb ly , Com plete Unit 1 12G 106 4 1 F rame, F eed 2 12G1 319 1 Spring, Pic ku.
7-40 Se r vic e Man ual 5016-0 01 Assemb ly 14: Laser Sca nner Unit.
Pa r t s C a t a l o g 7-41 5016-0 01 Assembly 14: Asm. Index Par t num ber Units Descr iption 14 - 1 1 2G17 03 1 Boar d, I n ter c onn ect 2 12G1177 1 Brack et, PCI Board 3 12G 167 9 2 Cl amp, Cable 4 12G 168 0 1 Cl amp, Cable 5 12G 1562 1 Boa rd A sm.
7-42 Se r vic e Man ual 5016-0 01 Assemb l y 14 (Con t.): Laser Scanner Unit.
Pa r t s C a t a l o g 7-43 5016-0 01 Assembl y 14 (cont.): Asm. Index Par t num ber Units Descr iption 14 - 27 12G1708 1 Board, Controll er Le v el 2 28 12G1702 1 SIMM, Code O ve rla y.
7-44 Se r vic e Man ual 5016-0 01 Assemb ly 15: Cassette.
Pa r t s C a t a l o g 7-45 5016-0 01 Assembly 15: Asm. Index Par t Number Units Descrip tion 15 - 1 12G15 42 1 Guide , P aper , Rear 2 12G15 44 1 Labe l, P aper Upper Li mit 3 12G11 68 1 P ad, T ra y.
7-46 Se r vic e Man ual 5016-0 01 Assemb l y 16: U pper Co ver s.
Pa r t s C a t a l o g 7-47 5016-0 01 Assembly 16: Asm. Index Par t Number Units Des cription 16 - 1 1 2G10 33 4 P in, C over 2 12G1 537 1 T ra y , Pa per Exit 3 12G1 502 1 Co v er , Cartridge, A 4 12.
7-48 Se r vic e Man ual 5016-0 01 Assemb l y 16 (Con t.): Upper Cover s.
Pa r t s C a t a l o g 7-49 5016-0 01 Assembly 16: Asm. Index Par t Number Units Des cription 16 - 33 12G1283 1 Lev er , Fuser La tch 34 12G1560 1 Label, Fuse r Unit Ope ratio n 35 12G1235 1 Suppor t,.
7-50 Se r vic e Man ual 5016-0 01 Assemb ly 17: Co v er s.
Pa r t s C a t a l o g 7-51 5016-0 01 Assembly 17: Asm. Index Par t Number Units De scription 17 - 1 12G1513 1 Co ver , Rear 2 12G1 029 4 Scre w , Shou lde r 3 12G1 038 4 Ring, C , Rear Cov er 4 12G1640 1 Shield Asm.
7-52 Se r vic e Man ual 5016-0 01 Assemb ly 18: Co ver s / Frame 250 T ray Option.
Pa r t s C a t a l o g 7-53 5016-0 01 Assembly 18: Asm. Index Par t Number Units De scription 18 - 1 12G1508 1 Co ver , Left 2 12G 160 1 1 Cable, O P 3 12G1 185 1 Brac ket, C onnect or Mountin g 4 12G.
7-54 Se r vic e Man ual 5016-0 01 Assemb l y 18 (Cont.): Co ver s/Frame 250 Option.
Pa r t s C a t a l o g 7-55 5016-0 01 Assembl y 18 (cont.): Asm. Index Par t Number Units De scription 18 - 10 12G1673 1 Sock et, A C, Cord 11 12G1604 1 Cable , O A C 12 12G1574 1 L VPS, P aper T ra y.
7-56 Se r vic e Man ual 5016-0 01 Assemb ly 19: Mid dle Roll Unit 250 T ra y Option.
Pa r t s C a t a l o g 7-57 5016-0 01 Assembly 19: Asm. Index Par t Number Units De scription 19 - 1 1 2G14 8 0 2 B ear ing, Midd le Roll er 1 S haft 2 12G1037 2 Clip , Retai ner , Middle Roller 1 Shaft 3 12G1 390 1 Rolle r , Middle, 1 4 12G1 446 1 Gear , Midd le Roll er Drive 5 12G1 134 1 Guide , Pap er , 1 6 12G1659 1 Plate Asm.
7-58 Se r vic e Man ual 5016-0 01 Assemb l y 20: 250/250 T ra y Option Lo wer Unit.
Pa r t s C a t a l o g 7-59 5016-0 01 Assembly 20: Asm. Index Par t Number Units Des cription 20 - 1 1 2G15 42 1 Guid e, Paper , Righ t 2 12G 1168 1 Pad, T ray 3 12G1 544 1 Label, P aper Upper Li mit .
7-60 Se r vic e Man ual 5016-0 01 Assemb l y 21: D uple x Unit Option 2.
Pa r t s C a t a l o g 7-61 5016-0 01 Assembly 21: Asm. Index Par t num ber Units Descr iption 21 - 1 12G1188 1 Brack et, Sensor , 1 2 12G1664 1 Senso r , Exit or P ass Thru Sensors 3 12G1610 1 Cab l .
7-62 Se r vic e Man ual 5016-0 01 Assemb l y 21 (Con t.): Duplex Unit Option 2.
Pa r t s C a t a l o g 7-63 5016-0 01 Assembly 21: Asm. Index Par t num ber Units Descr iption 21 - 33 12G1452 1 Gear , 27Z 34 12G1657 1 Disc Asm., Lim iter 35 12G1325 1 Spring, Li miter 36 12G1212 1 Holder , Limiter Sp ring 37 12G1017 1 Guide Asm .
7-64 Se r vic e Man ual 5016-0 01 Assemb ly 22: Cassette Upper Section.
Pa r t s C a t a l o g 7-65 5016-0 01 Assembly 22: Asm. Index Par t num ber Units Descr iption 22 - 1 12G1142 1 Guide, P aper Exit 2 12G1 140 1 Guide, U pper 3 12G1 330 1 Flag, Open/C lose Sensor 4 12.
7-66 Se r vic e Man ual 5016-0 01 Assemb ly 23: Cassette Rear Section 1.
Pa r t s C a t a l o g 7-67 5016-0 01 Assembly 23: Asm. Index Par t num ber Units Descr iption 23 - 1 12G1518 1 Cov er , Rear 2 12G1 088 4 Holder , Pinch Roll er 3 12G1 273 4 Ar m, Pinch Ro ller 4 12G 1329 4 Spr i n g, Pi nch R olle r 5 12G1 394 4 Roller , Pinch 6 12G 1145 1 Pla t e, P ape r Guide 7 12G1 496 4 Bushing 8 12G1 646 1 Ar m Asm.
7-68 Se r vic e Man ual 5016-0 01 Assemb ly 24: Cassette Rear Section 2.
Pa r t s C a t a l o g 7-69 5016-0 01 Assembly 24: Asm. Index Par t num ber Units Descr iption 24 - 1 1 2G10 2 5 2 S cr ew , S hould er 2 12G1609 1 Cab l e , ADB 3 12G1 191 1 Brack et, Co nnector 4 12.
7-70 Se r vic e Man ual 5016-0 01 Assembl y 25: Dupl e x Option Lower Section 1.
Pa r t s C a t a l o g 7-71 5016-0 01 Assembly 25: Asm. Index Par t num ber Units Descr iption 25 - 1 12G1150 1 Plate , T ransf er Low er Guide 2 12G1 400 1 Rolle r , Re verse 3 12G1 401 2 Roller , Sub Plate As m.
7-72 Se r vic e Man ual 5016-0 01 Assembl y 25 (Cont.): D uplex Lo wer Section 1.
Pa r t s C a t a l o g 7-73 5016-0 01 Assembly 25: Asm. Index Par t num ber Units Descr iption 25 - 33 12G1406 1 Pulley , Fee d Roller 2 34 12G1091 1 Plate, Sid e, Left 35 12G1411 1 Pulley , (34Z17T) .
7-74 Se r vic e Man ual 5016-0 01 Assembl y 26: Duplex Option Lower Section 2.
Pa r t s C a t a l o g 7-75 5016-0 01 Assembly 26: Asm. Index Par t num ber Units Descr iption 26 - 1 1 2G11 97 1 P late, R ev erse Secti on M oun ti ng, 2 2 12G 1329 2 Spr i n g, Pi nch R o lle r 3 1.
7-76 Se r vic e Man ual 5016-0 01 Assembl y 27: Dupl e x Option Lower Section 3.
Pa r t s C a t a l o g 7-77 5016-0 01 Assembly 27: Asm. Index Par t num ber Units Descr iption 27 - 1 1 2G13 35 1 Spr ing, Sens or 2 12G 1664 1 Sens or 3 12G 1292 1 Lever , S ens or 4 12G1613 1 Cab l .
7-78 Se r vic e Man ual 5016-0 01 Assemb ly 28: Cassette Lower Section 4.
Pa r t s C a t a l o g 7-79 5016-0 01 Assembly 28: Asm. Index Par t num ber Units Descr iption 28 - 1 1 2G10 21 1 P ower Cor d, AC 1 12G 102 2 1 P ower Co rd, AC 2 12G1687 1 Bushing , Cord 3 12G1 110 1 Case, L VPS 4 12G 1673 1 Socket , AC 5 12G 167 6 2 Cl amp, Cable 6 12G 1006 3 Cl ip, Cable 7 12G1 614 1 Cab l e , O AC 8 12G 1574 1 Boa rd A sm.
7-80 Se r vic e Man ual 5016-0 01 Assembl y 29: Dupl e x Option Lower Section 5.
Pa r t s C a t a l o g 7-81 5016-0 01 Assembly 29: Asm. Index Par t num ber Units Descr iption 29 - 1 1 2G14 83 4 Bush ing 2 12G1 459 1 Gear , 18Z 3 12G1 274 1 Guide, Sel ecting, 2 4 12G1 397 1 Rolle .
7-82 Se r vic e Man ual 5016-0 01 Assemb l y 29 (Con t.): Duplex Option Lower 5.
Pa r t s C a t a l o g 7-83 5016-0 01 Assembly 29: Asm. Index Par t num ber Units Descr iption 29 - 33 12G1258 1 Shaft 34 12G1689 1 Pin, Dow el, Shaft 35 12G1416 1 Pulle y , 16T 36 12G1656 1 Brack et Asm.
7-84 Se r vic e Man ual 5016-0 01 Assemb ly 30: Misce ll aneous Asm. Index Par t numbe r Units Description 30 - NS 12G1 704 1 Card Asm., SIM M IPDS/SCS/TNE NS 13A0297 1 Cable , Coax NS 13A0296 1 Cabl e , T winax NS 99A0459 1 Hard Disk, 2.
Index I-1 5016-0 01 Ind ex A Assemb lies Base Frame 7-2 8 Carriag e Block 7-26 Cassette Lower Se ction 4 7-78 Cassette Rear Sectio n 1 7-66 Cassette Rear Sectio n 2 7-68 Cassette Upper Section 7-6 4 C.
I-2 Ser v ic e Manual 5016-0 01 G General In formation 1-1 Acronyms 1-42 Mainte nance App roach 1-6 Model s 1-2 Options 1-7 Standard Fea ture s 1-2 Tool s Required 1-6 L Laser Noti ces ix Lubrica tion.
Index I-3 5016-0 01 Registr ation Ro ll 4-27 Main F an 4-12 Main F an Moun ting Brac ket 4-12 Micro Switc h 4-1 8 Motor Moun ting Stay C 4-1 3 Motors Carriage Drive 4-6 Couplin g Drive 4-7 Develope r .
I-4 Ser v ic e Manual 5016-0 01 Tray 1 (I ntegrate d Tray) 2-99 250/ 250 Option T ray 2-108 Service Precaution s 6-1 Standard F eatures 1-2 Start 2-1 Symptom Ta bles 2-28 Base Prin ter 2-28 Covers Int.
Index I-5 5016-0 01 12G104 1 7-31 12G104 2 7-41 12G104 3 7-27 12G104 4 7-53 12G104 5 7-31 12G104 6 7-5 12G104 7 7-11 12G104 8 7-13 12G104 9 7-21 12G105 0 7-23 12G105 1 7-13 12G105 2 7-9 , 7-55 , 7-69 .
I-6 Ser v ic e Manual 5016-0 01 12G113 5 7-57 12G113 6 7-55 12G113 7 7-45 12G113 8 7-47 12G113 9 7-47 12G114 0 7-65 12G114 1 7-61 12G114 2 7-65 12G114 3 7-61 12G114 4 7-61 12G114 5 7-67 12G114 6 7-77 .
Index I-7 5016-0 01 12G122 8 7-41 12G122 9 7-77 12G123 0 7-11 12G123 1 7-13 12G123 2 7-25 12G123 3 7-47 12G123 4 7-47 12G123 5 7-49 12G123 6 7-77 12G123 7 7-21 12G123 8 7-51 12G123 9 7-47 12G124 0 7-4.
I-8 Ser v ic e Manual 5016-0 01 12G132 2 7-17 12G132 3 7-45 12G132 4 7-47 12G132 5 7-63 12G132 6 7-65 12G132 7 7-65 12G132 8 7-61 12G132 9 7-67 , 7-75 12G133 0 7-65 12G133 1 7-67 12G133 2 7-81 12G133 .
Index I-9 5016-0 01 12G142 3 7-35 12G142 4 7-35 12G142 5 7-35 12G142 6 7-35 12G142 7 7-35 12G142 8 7-35 12G142 9 7-39 12G143 0 7-5 12G143 1 7-5 12G143 2 7-21 12G143 3 7-23 12G143 4 7-21 12G143 5 7-21 .
I-10 S er v ic e Manual 5016-0 01 12G151 6 7-13 12G151 7 7-61 12G151 8 7-67 12G151 9 7-69 12G152 0 7-69 12G152 1 7-79 12G152 2 7-77 12G152 3 7-51 12G152 4 7-47 12G152 5 7-61 12G152 6 7-61 , 7-67 , 7-7.
Index I-11 5016-0 01 12G161 0 7-61 , 7-65 12G161 1 7-79 12G161 2 7-83 12G161 3 7-77 12G161 4 7-79 12G161 5 7-13 12G161 6 7-9 12G161 7 7-9 12G161 8 7-21 12G161 9 7-23 12G162 0 7-21 12G162 1 7-25 12G162.
I-12 S er v ic e Manual 5016-0 01 99A1 753 7-84 99A1 754 7-84 99A1 755 7-84 99A1 756 7-84 99A1 757 7-84 99A1 758 7-84 99A1 759 7-84 99A1 773 7-84 99A1 774 7-84 99A1 830 7-84.
An important point after buying a device Lexmark 5016-001 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark 5016-001 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark 5016-001 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark 5016-001 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark 5016-001 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark 5016-001, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark 5016-001.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark 5016-001. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark 5016-001 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
