Instruction/ maintenance manual of the product 420 Lexmark
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Lexmark E360 d and E360 dn Series Use r's Gu ide Augus t 2011 www.lex mark.com Machine t ype(s): 4513 Mod el (s ): 420, 4 30.
Cont ents Safe ty in formati on...... ..... ........... ..... ........... ..... ............ ..... ........... ..... ........... 5 Learn ing about th e prin ter....... ............... ........ ................ ....... ................ ...... 7 Than k you fo r ch oosing t his p rint er!.
Printi ng. ........... ..... .......... ...... .......... ..... .......... ..... .......... ...... .......... ..... ........49 Prin ting a d ocu men t... ....... ... .... ... .... ...... .... ... ... .... ....... ... ... .... ... ....... ... .... ... .
201 pa per j am... .. ... ...... ... ... ... ... ...... ... .. .... .. ...... ... ... ... ... ...... ... ... ... .. ...... ... ... ... ...... ... ... ... ... ... ...... .. ... ... ... ...... 97 202 pa per j am... .. ... ...... ... ... ... ... ...... .
Safety informat ion CAUTION— POTENTIA L INJU RY: See the en closed Safety Sheet before maki ng any ca ble or e lectrical connec tion. Connec t the pow er cord to a pro perly gro unded electri cal out let t hat is near the pro duct and easily ac cessible .
CAUTION—SHOC K HAZARD : Do not use the fax f eature du ring a li gh tning st orm. Do not set up this p roduc t or make an y ele ctrica l or cab ling co nne ction s, such as th e fax feat ure, po wer cord, o r te lephon e, duri ng a light ning st or m.
Learning about the printer Tha nk you for ch oos ing th is print er! We've worked hard to make sure it will meet your needs. To st art usi ng your new pri nter rig ht aw ay, use the se tup m a teria ls that came with the pr i nt er, and th en skim th e Us er’ s Guid e to learn h ow to perform basi c tasks .
Wh at are you lo oking for? Fi nd it here The latest suppleme ntal information, u pdates, and technical support: • Document ation • Driver d ownloads • Live chat support • E ‑ ma il suppo rt • Teleph one sup port Lexmark S upport Web site— http : // s uppo r t.
1 2 3 4 5 1 Rea r 300 mm (12 i n.) 2 Right s ide 200 mm (8 in .) 3 Front 300 mm (12 i n.) 4 Left si de 12.7 m m (0. 5 in. ) 5 Top 300 mm (12 i n.) Pr inte r confi g ura tion s Basi c model The fol low.
1 Front door re lease bu tton 2 Pap er s t op 3 Standard exit bin 4 Prin ter cont rol pane l 5 System board d oor 6 Standard 250 ‑ sheet tray (Tray 1) 7 Multipurpose feeder door 8 Front door The fol.
1 Rea r d oo r 2 Ethernet port Note : The E thernet port i s a featur e on network models only. 3 US B p or t 4 Pa rall el po rt 5 Pri n te r p ow er co r d so ck e t 6 Pow er s w itc h 7 Locking devi.
Configure d model s The fol lowing illus tration s hows t he printer c onfigured w ith an o ptional drawer: 1 Front door re lease bu tton 2 Pap er s t op 3 Standard exit bin 4 Prin ter cont rol pane l.
To open t he p aper s top, pull it so it fl ips forw ard. Notes: • Do not leave th e pa per stop in the o p en pos i tion if you are printing on trans parenc ies. Doi ng so ma y cause creases in the transparencies. • When mo ving the printer to another locat ion , make sure the paper stop i s close d.
Additional printer setup Ins talling inte rnal optio ns CAUTION—SHOC K HAZARD : If you a re acces sing the system board or installi ng optional hard ware or m emor y de vices sometim e afte r setting up the printe r, th en turn the p rinter o ff, and un plug the pow er cor d from t he wall outlet before con tinuing.
1 Ethernet connector No te : The Ethernet port i s a featur e on network model s only. 2 USB port 3 Par allel connect or 4 Memo ry card con necto r 5 Op t ion al car d co nn ecto r 6 Op t ion al car d.
An optional me mory card can be purcha sed separa tely and a ttach ed to the s ystem board. To install the memory card: 1 Turn the printer off. 2 Acce ss the system board. 3 Unpac k t he memo ry c ard. No te : Avoid t ouching t he conn ection poin ts along t he edge of the card.
It may require some force to fully seat the card. 7 Ensure that each latc h fits over the notch on each end of t he card. 8 Close the system board door. 9 Turn the prin ter back on. 10 Open the printers folder: a Click , or click Start and then clic k Run .
Installing a flash memory or firmw are card The syste m boa rd ha s two connect io ns for an opt iona l fla sh mem ory or fi rmw are c ard . Only o ne of ea ch may be inst al led, but the connec tors are i nte rchange able.
4 Push the card fi rml y into pl ace. Note s: • The entir e length of the co nnector on the car d must touch and be f lush against t he sys tem boar d.
An opt ional drawer attache s under th e printer. A d rawer c onsist s of two pa rt s: a tray a nd a su pport unit. Th e print er support s one opt ional dr awer; you can in stall a 2 50 ‑ or 550 ‑ sheet drawer.
6 Align the outer edg es of the printer with the outer edges of the draw er, and then slowly lower th e print er into place. 7 Turn the prin ter back on. 8 Open the printers folder: a Click , or click Start and then clic k Run . b I n the Start Sea rch or Run box, type co ntro l prin ters .
Att ach ing ca bl es 1 Connec t the pri nter to a comp uter or a networ k. • For a local c onnection, u se a USB or pa rallel cable. • For a networ k connec tion, us e an E thernet cable. 2 Connec t the pow er c ord to t he pri nter fi rst and then to a wall outle t.
Verify ing pri nter set up Printing a men u setti ngs pag e Prin t a menu sett ings page t o review the current menu settin gs and to verify if t he printer options a re installe d co rrectly. Note: If you have not ma de any men u ite m setting s changes ye t, then t he m enu sett ings page li st s all the f actory default sett ings.
3 From t he main in stallat ion dialog , clic k Insta ll Print er and Soft ware . 4 Follow the instructions o n t h e computer screen. For Macintos h users 1 Close a ll open software a pplic ations . 2 Insert the Softw are and Docum entat ion CD . 3 From t he F inder de sktop, d ouble-cl ick the printer CD icon that aut omatic ally appe ars.
4 Click Drive r , and then add an y installe d hardw are options . 5 Click OK . In Mac OS X versio n 10.4 and earlier 1 From t he F inder desktop, choo se Go > Applic at ions . 2 Double ‑ cli ck Ut ilit ies , and then doubl e ‑ click Pr in t Cen te r or Printe r Setup Ut ility .
Minimizing your printe r's envi ronment al i mpac t Lexmark is c ommi tted to en vironm ental sus ta inabili ty and is conti nually impr oving its pr inters to reduc e the ir i mpact on the environ ment. We design with the environment in m i nd, engineer our packaging to reduce materials, and provide collect ion and rec ycling programs.
Use both side s of t he pap er You c an control whet her pri nt appear s on one or tw o side s of t he paper by selec ting 2 ‑ side d print ing fro m the Pri nt dial og or the L exmar k Toolbar .
4 Pres s the arr ow but tons u ntil Ec o ‑ Mo de appears, and then press . 5 Sel ect the set ting you w ant, an d the n press . Sub mit ti ng ch anges ap pears. Reduci ng print er noise Use Quiet Mo de to reduce the printer n oise. Note: See the t a ble for the m u ltiple settings that change when you select a Quiet Mod e s etting.
4 In the Po wer Sav er box, incre ase or decreas e the numbe r of minut es the pri nter wait s bef ore it enter s Power Saver mode . 5 Click Submit . Using the printer control panel 1 Make su re t he pri nter is o n and Rea dy appea rs. 2 Press . 3 Pres s the arr ow but tons u ntil Se tt in gs appe ars, an d the n press .
Returning Le xmark cartridges for reuse or recyclin g The Lexm ark Cartri dge Collection Program diverts millions of Lex mark cartridg es from landfills annuall y by maki ng it both easy and free for Lexmark customers to retu rn used ca rtrid ges to Lexmark for reuse or recycling.
Loading paper an d specialty media This sec tion exp lains how to load the 250- and 550 -sheet t rays and t he mul tipurpo se f eeder. It also inc ludes informat ion about paper orientat ion, set ting t he Paper S ize an d Pape r Type, and linking and unlink ing trays.
6 Pres s the arr ow but tons u ntil t he corr ect uni t of mea sure a ppears , and t hen p ress . Sub mit ti ng Ch anges appears, followed by the Un ivers al Se tu p me nu.
2 Squeeze and slide the guides to the cor rect position for the paper size you are loading. For l ong paper li ke A4 or legal, sq ueeze a nd s lide t he l ength g uide ba ckward s to accom moda te the lengt h of paper you are lo ading.
If you ar e load ing A6 ‑ size pape r: a Squeeze and slide the length guide to ward the center of the tr ay to the A5 size position. b Raise the A6 backstop.
1 Max imum fi ll line Load letterhead with t h e top edge o f the sheet toward th e front of the tray and the d esign facedown. 5 Squeeze and slide the guides to lightly touch th e s ide of t h e stack.
6 Insert the tr ay. 7 If the paper type you loaded differs from the type th at was previously load ed in the tray, th en change the Paper Si ze/Type se tting from the print er cont rol pane l Paper m enu.
2 Gra sp the ra ised ha ndle, and pull t he exte nsi on forw ard. 3 Gra sp the hand le, and p ull the exte nsion so it flips forward. 4 Guide the extension down gently so the multipur p ose feeder is extended f u lly and open.
Loading the mult ipurpose feeder 1 Squeeze the tab loc a ted on the ri ght width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Fle x sheets o f pa per or pape r labels back and forth t o l oosen them, and then fan them .
• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level sur face . Note: Fanning prevents th e edges of envelopes from sticking together. It also helps them feed prop erly to avoi d jams. Do not fo ld or cr ease envelo pes.
• Load letterhea d with the l ogo faceup and the top edge en tering the p rinter first . • Load envelopes with t he flap sid e dow n and the s tamp loc ation in the posi tion sho wn. The stamp and addres s are sho wn to illustrat e the prop er orientat ion for loadin g envelopes.
5 Slide t he paper ge ntly i nto the multipu rpos e feeder until it c omes t o a st op. P aper s hould lie flat in the multip urpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is no t b en t or wrinkled. 6 From t he p rinter contr ol pane l, set the Paper Size a nd Pape r Type .
Un linking tr ays Unlinked trays have s ettings tha t are not the sa me as the setti ngs of any ot her tray. To u nlink a tray usi ng the Pape r menu , change the Pape r Type and Paper Size setting s so that they d o not m atch the se tting s of an y othe r tray.
3 Pres s the arr ow but tons u ntil Pa pe r Me nu appe ars, an d the n press . 4 Pres s the arr ow but tons u ntil Si ze /T ype ap pears, and then p ress . 5 Pres s the arr ow but tons, and then pr ess to select the tr ay. The P aper S ize m enu appea rs.
Paper and specialt y media guide lines Paper guidelin es Select ing the correc t pape r or specialt y media reduce s print ing problem s. For the bes t print qualit y, try a s ample of the paper or spec ialty media befo re buyin g large quantities .
Fib er cont en t Most h igh ‑ quality x erograp hic paper is ma de fr om 100% chemic ally treate d pulpe d wood . This c ontent pro vide s the paper wi th a high degree of stabili ty resul ting in f ew er paper f eeding problem s and better pri nt qualit y.
Stor in g pap er Use these paper storag e guid elines to h elp avoid jam s and une ven pr int quality: • For be st r esults, s tore pa per w here the t emper ature i s 21 °C (70°F ) and the relat ive humi dity is 4 0%.
Paper ty pe Sta nda rd 250 ‑ sheet tra y Optio n al 25 0 ‑ or 550 ‑ s he et tr ay Multip urp ose feeder Dupl ex path Tra ns p ar e nc i es X X Enve lop es (s mo ot h) 2 XX X 1 Si ngl e ‑ sided paper l a bels designed for laser printers are supporte d for occasional us e.
Paper si ze Dimen sions St a nd ar d 250 ‑ she e t tra y Op tio nal 25 0 ‑ or 550 ‑ sheet tr ay Mult ip urp ose feeder Dupl e x p ath C5 Enve lope 1 62 x 229 mm (6.4 x 9 in.) XX X DL E nve lop e 110 x 220 mm (4.3 x 8.7 in .) XX X 7 3/ 4 Enve lop e (Monarch) 98 x 19 1 m m (3.
Prin ting This c hapter cov ers printing, prin ter repo rt s, and j ob canc elatio n. S electio n and handli ng of paper and spec ialty med ia can af fect how reliab ly doc uments print. For m ore i nfor mation , see “A voidi ng jam s” on page 92 and “ Stori ng pape r” on p age 46.
Pr inti ng s pe cia lt y d ocu men t s Tips on using letterhea d Page orien tation is impor tant when printin g on lette rhea d. Use the follo wing table to determine w hich di rec tion to load t he l.
So u rc e o r p ro c es s P rint s id e a nd pa pe r or i ent a tion Manual feeder (duplex pr inting) Preprinted letterhead desi gn is placed facedown.
– Have window s, holes, per forat ions, cutout s, or embos sing – Have metal c lasps, st ring ties, or folding bars – Have an i nterloc king des ign – Hav e post age st amps a ttached – Have.
When printin g on card stock: • Make sure the Paper Type is Card Stock. • Sel ect the appr opr iate P aper T exture s etting . • Be aware t ha t prepri nting, pe rfora tion, and creasing may sig nifica ntly affect t he print qualit y and cause jams or other paper handl ing pro blems.
3 Releas e the but tons when t he do ts appear , and then wait for Confi g Me nu to appea r. 4 Pres s the arr ow but tons u ntil Pr t Qu al ity Pg s a ppears , and t hen press . The pri nt qualit y test pages p rint. 5 Pres s the arr ow but tons u ntil Ex it C onfi g Me nu appear s, and t hen pres s .
For Ma ci ntos h us e rs In Mac OS X version 10.5 or l ater: 1 From t he Apple me nu, choo se Syst em Pref erence s . 2 Click Pri nt & F ax , an d then dou ble ‑ clic k the print er icon. 3 From th e p rin ter window, select the job to cancel. 4 From th e i co n bar at the to p of the win dow, click th e Delete icon.
Understanding pr inter menus Me nu s li st Pape r Men u R epo rts Defaul t Sou rce Siz e/Type Con fig ure M P Paper Texture Pape r W eight Paper Loadi ng Cus tom Typ e s Universal Setup Menu Settings .
Pa per menu Defaul t Sou rce menu Men u it e m Desc r iptio n De faul t So urce Tr ay <x > MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs No te s: • From the Paper menu, Configure MP mus t be set t o Cassette in order for MP F eeder to appear as a menu setting .
Men u it e m Desc ripti on Se t Si ze me n u fo r M an ual P a pe r A4 A5 Exe cuti ve Fol io JI S B5 Legal Letter Ofic io ( Mexico) Statement Universal Lets you s pecify the paper s ize loaded in t he multipurpose feeder Note : Letter is t he US factory default setting.
Men u it e m Desc ripti on Se t Ty p e m e n u fo r T r ay 2 Cus tom T yp e <x> Plain Pa per Car d Stoc k Recycled Labe ls Bond Letterhead Preprinted Colored Paper Lig ht Paper He avy Pap er Rough/C otton Lets you specify the paper type l oaded in T ray 2 Note s: • Custom Type <x> is the f actory default s etting.
Pa per T ext ure m en u Men u it e m Desc r iptio n Plain Te xtur e Smooth Normal Rough Speci fies the relative texture of the pap er loaded No te : Nor mal is the factory defa ult settin g. Card St ock Textur e Smooth Normal Rough Speci fies the relative texture of the card s tock loaded No t es: • Normal is the fac to ry defaul t setting.
Men u it e m Desc r iptio n Colored Text ure Smooth Normal Rough Speci fies the relative texture of the colored paper loaded No te : Nor mal is the factory defa ult settin g. Li gh t T ex t ur e Smooth Normal Rough Speci fies the relative texture of the pap er loaded No te : Nor mal is the factory defa ult settin g.
Men u it e m De scri ptio n L abel s Weig ht Lig ht Normal He avy Sp ecif ies the rel ative w eight o f the labe ls loa ded in a spe cifi c tra y Note : Normal is the factor y default s etting.
Paper Loading m enu Men u it e m Desc ri ptio n Rec y cl ed Lo a din g Off Duplex Determines the paper loadi ng dire ction for all job s that s pecify Re cycled a s the paper type Note : Off is the factory defa ult settin g.
Cust om Ty pes menu Men u it e m Descr i ptio n Custom Type <x > Paper Car d Stoc k Tr ansp are ncy Rough/C otton Labe ls Enve l ope Associates a paper or sp ecialty media type with a factory de.
Men u it e m Desc r iptio n Po rtrait Heig ht 3– 14.17 i nches 76– 360 mm Sets the portrait height No te s: • If the height exceeds the maximum, then the printer uses the maximum hei ght all owed. • 14 inches is the US factory default setting.
Men u it e m Desc r iptio n Prin t Direc tor y Prints a l ist of all the resour ces stor ed on an optional flash memory c ard No te s: • Job Buff er Size mus t be set to 100%. • The optional flash memory must be i n stalled correctly and working properly.
Men u it e m Desc r iptio n Net wo r k B uff er Aut o Disabled Sets the s ize of the network input buffer No t es: • Auto i s the factor y default s etting.
Men u it e m Desc ripti on NP A Mo de Off Aut o Sets t he printer to perform the special processing required for bi directional communicati on following the conventions defi ned by the NP A pro tocol Note s: • Auto is t he factory default setting. • Changing this setting c auses the printer to rest art.
Paralle l menu Men u it e m Desc ripti on PCL Sm ar tS wi tc h On Off Sets t he printer to automatically s witch to P CL emulatio n when a print job re ceived through a parallel port r equir es it, regardless of the def au lt pr inter language Note s: • On is the factory defaul t setting.
Men u it e m Desc ripti on Prot oc o l Fas tby tes Standar d Specifies the parallel port protocol Note s: • Fastbytes is the factory default setting. It provides compatibility with most existing paral lel ports and i s the recommended setting. • The Standard setti ng tries to r esolve parallel port communication problems.
Set ting s menu Ge neral Sett ings me nu Men u it e m Des cript ion Disp lay L ang uag e Engl ish Fr an ca is Deutsch Italia no Esp anol Dansk Nors k Nederlands Sve nsk a Portuguese Suo mi Russia n Po.
Men u it e m Des cript ion R un In itia l Se tu p Yes No Instructs the pri nter to run the s etup wizard Note s: • Yes i s the factory def ault setting. • After completing the setup wizard b y selecting Done at th e Country select screen, the default s etting becomes No.
Men u it e m Des cript ion Prin t Reco very Jam Rec ov ery Aut o On Off Specifies whether the pr inter reprints jammed pages Note s: • Auto is the factory default setting. The pr inter repri nts jammed pages unless the m emory required to hold the pages is needed f or other pri nter tasks.
Men u it e m Desc ript ion Prin t Area Normal Who le Page Sets the l ogic al and phys ical printable area Note s: • Normal is the factory def ault se tting. When attem pting to print data in the non ‑ printable area defined b y the No rmal setting, the pr inter clips the image at the boun dary.
Men u it e m Desc rip tion Duple x Bind in g Long Edge Sho r t Edg e Defines the way duplexed pages are bound and how the printing on the back of the page is or iented in relation to the printi ng on the front of the page Note s: • Long Edge is the factory def ault setting.
Men u it e m Desc rip tion N ‑ up ( pa ge s ‑ side ) Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Sp ecif ies t hat mu lti ple ‑ page i mages be printed on on e side of a sheet of paper Note s: • Off is the factory de fault setti ng.
Men u it e m De scri ptio n Ton er Darkness 1–1 0 Lightens or dar kens the pr inted output Note s: • 8 i s the factor y default s etting. • Selecting a smaller number can help c o nserve toner.
Men u it e m Desc rip tion Def ragment Flash No Yes Prepares the flash memory to r eceive n ew data by r etrieving l ost storage s pace War n ing —P ote ntia l Da mag e: Do not tu rn off the printer while th e fl as h memory is defragmenting.
PCL Emul menu Men u it e m De scr ip tion Fo nt So urce Resident Downloa d Fl ash Al l Sp ecif ies the set of fo nts av ailabl e Note s: • Resident i s the factory def au lt setting. I t shows the f actory default set of fon t s d own lo a de d i n to R AM .
Men u it e m De scr ip tion PCL E m ul atio n Se ttin g s Lines per P age 1– 255 60 64 Sp ecif ies the n umber of lines that prin t on e ach page Note s: • 60 is the US fac tory defaul t setting.
Men u it e m De scr ip tion Tray Ren umber Restore De faults Yes No Returns all tray, dr awer, and feeder assignments to the factory default s ettings Unders tanding p rint er m enus 81.
Maintaining the printer Perio dically, c ertain t ask s are re quired t o mai ntain op timum pr int qual ity. Cleaning the exterior of the printer 1 Make su re that the pri nter is t urned of f a nd unplug ged fro m the wa ll outlet.
Orderi ng suppli es To order sup plies i n the U.S. , contact L exmar k at 1-80 0-539-627 5 for informa tion abo ut Lexmark au thorized sup plies dealer s in your ar ea. In o the r countri es or regi ons, v isit the Lexmark Web Si te at www.lexmark .com or contact th e place where you purchased the printer.
Orderin g a photoc onduc tor kit Depend ing on your printer m odel, t he pri nter issu es a mess ag e or a light seque nce t o let you know the phot oconduc tor kit is n ear its end of l ife. At this time , order a phot ocondu ctor kit . You c an also se e the s tatus of the p hotoc onductor kit by pr inting a net work s etup pag e.
3 Unpac k the new to ner cart r idge. Warning—Pot ential D amage: When repla cing a toner c artri dge , do no t leave the new ca rtri dge expos ed t o dire ct lig ht for an e xtended period of time. E xtended lig ht expo sure c an caus e prin t quality pro blems .
1 Turn the printer off. 2 Open the front d oor by press ing the button on the left side of the p rinter and lower ing the fron t door. 3 Pull the pho to conducto r kit and toner c artridge out of t he printe r as a uni t by pul ling on the t oner c artri dg e hand le.
5 Unpac k the new photoc onductor kit. Warning—Pot ential D amage: Be careful no t to touch the photocondu ctor dr um. D oing so may affec t the p rint q ua l it y of fu tur e p ri n t job s. 6 Inse rt the toner c artr idge int o the pho toco nductor kit b y aligning t he ro llers on the t oner car tridg e wi th the tr acks.
8 Afte r you re pl ace the ph otoc onduct or kit , reset the ph ot oconduc tor count er. To res et the ph ot oconduc tor counte r, open the f ront do or, p ress and hol d unt il Rese ttin g PC Cou nter appe ars. The p ower light blink s, and the printer b eeps.
Administrative s upport Fin di ng a dv anc e d ne t wor ki ng a nd adm i ni stra t or i nfo rm at ion For mor e adv ance d sy stem sup port task s, se e the Net working Guide on the Soft ware a nd Doc ument ation CD and the Emb edded W eb Ser ver A dminis trat or's Gui de on the Le xmark Web si te at http://s upport .
• Vi ew the IP addr ess on the pr inter c ontro l panel i n the TC P/IP sec tion under the Net works /Ports m enu. • Pr int a netwo rk setup page or t he me nu setting s pa ges and lo cate the IP address in the TCP/IP section. 2 Click Device Status .
5 From t he d rop ‑ down bo x for e ach supp ly, selec t amo ng the opt ions for notif icatio n. Explan ations f or each opt ion are prov ided. 6 Click Submit to sa ve your selectio ns.
Cle aring jam s Jam error messages appear on the printer con trol panel display and include the area of the printer where the jam occ urred . When there is m ore than one j am, the num ber o f jamme d pag es is di splayed. Note: Jam r ecovery is set to Auto by d efault.
Ide nti f yin g jam s in the pa per path The follow ing illust rati on shows th e path that pape r tr avel s thr ough th e printer. The pat h varies depe nding on the input sourc e (tray o r f eeder) and depend ing on whet her a duplex (two ‑ sided) pr int jo b is bei ng sent .
1 Standard exit bin 2 Front door 3 Multipurpose feeder door 4 Tra y 1 5 Opt i on al 2 50 ‑ or 5 50 ‑ sheet tr ay (Tray 2) 6 Rea r d oo r Jam message numb ers and how to access eac h jam Jam number To access t h e jam 200, 2 01 Try one or mor e of t he f ollowin g: • Remove T ray 1.
20 0 paper jam 1 Re mo ve th e tr ay fr o m t h e p r in t er . 2 Remove the jam if you see it here. 3 If you do not see it, op en the fr ont doo r, and then rem ove t he photocond uctor kit and toner c artridg e (un it). No te : Wh en the phot ocond uctor kit and t oner cart ridg e are t ogethe r, th ey are c alled a u nit.
4 Lift the flap in front of the printer, and remove any jammed sheets. 5 Alig n and inse rt the un it . 6 Close the f ron t door . 7 Insert the tr ay. 8 Press .
20 1 paper jam CAUTION—HOT SURF ACE: T he insi de of the printer mig ht be hot. T o re duce th e risk of inj ury from a ho t component, allow the surface to cool before touching. 1 Open the front do or, and then remove the unit. 2 Lift the flap in front of the printer, and then re move any jamm ed sheets .
20 2 paper jam CAUTION—HOT SURF ACE: T he insi de of the printer mig ht be hot. T o re duce th e risk of inj ury from a ho t component, allow the surface to cool before touching. 1 Open the front do or, and then remove the unit. 2 Lift the flap in front of the printer, and then re move any jamm ed sheets .
4 Remove the jam. 5 Alig n and re insert the unit . 6 Close the rear door. 7 Close the f ron t door . 8 Press . 23 1 paper jam CAUTION—HOT SURF ACE: T he insi de of the printer mig ht be hot. T o re duce th e risk of inj ury from a ho t component, allow the surface to cool before touching.
3 Remove the jam. 4 Close the rear door. 5 Close the f ron t door . 6 Press . If this does not clear the jam , complete the steps in “233 paper jam” on page 1 01.
23 3 paper jam 1 Re mo ve th e tr ay fr o m t h e p r in t er . 2 Locate th e lever shown. P ull the lever down to release the jam. 3 Pull the jamm ed sheet s fro m the duplex area. 4 Insert the tr ay. 5 Press . If this does not clear the jam , complete the steps in “231 paper jam” on page 9 9.
23 5 paper jam A duplex prin t job w as sent to t he print er us ing a s ize o f pape r not supp orted for dupl e x print ing. A sheet i s ja mmed in the standa rd e xit b in. 1 To remove the jam, gently pull th e jammed sheet out of the stand a rd exit bin.
2 Remove the jam. 3 Insert the o ptional tr ay. 4 Press . 25 1 paper jam A sheet of paper o r specialty med ia failed to feed com pletely from the multipur p ose feeder. Part of it may s till be visible. If it is visible, gently pull the jamm ed sheet f rom the front of the multipurpose feeder .
If the sheet is not visible, complete the following steps: 1 Open the front do or, and then remove the unit. 2 Lift th e flap at the front of the printer, and th en remove an y jammed sheets of paper that ar e short len gths of p aper. 3 Alig n and inse rt the un it .
Troubleshooting Unde rstand ing prin ter messag es Wh en Ma nua l F eeder app ears on the display, it refers to the multipurpose feeder. Clos e door Close the fr ont door of th e printer.
Load ma nual f eeder with < custom t ype name > Try one o r more of th e foll owi ng: • Load the multipurpose feeder with the correct paper typ e and size. • Wait for the messa ge to clear , and then conti nue pr inting. The printer m anually overri des the reque st, and then prints from an auto matically sele cted tray.
32.yy Replace unsupport ed cartridge Remo ve the ton er cart rid ge, and t hen in stall a s upported one. 34 Shor t pap er The paper in the selected tray is t o o short f or the current print job. Try one o r more of th e foll owi ng: • Load the ap propriate pa per in the tray.
• Insta ll addi tional p rinter m emory . 39 Co mplex pag e, some da ta ma y not hav e print ed Try one o r more of th e foll owi ng: • Pres s the arr ow but tons u ntil Co nt in ue appe ars, an d the n press t o clear t he me ssage and c ontin ue pri nting.
56 Sta ndard paralle l port dis abled Try one o r more of th e foll owi ng: • The pr inte r di scards any data rec eived t hrou gh the parallel p ort . Pres s t o clear the me ssag e and cont in ue pri nting. • Make sure the Parallel Buffer menu item is not s et to Disabled.
84 Re place PC Kit The phot ocondu ctor kit is exhausted. Install a ne w photoc onduct or kit . 88 Cartridge is low Press to clear the m essage. 88 Re place t oner Try one o r more of th e foll owi ng: • Repla ce the toner cart ridge.
So lving printi ng pro blem s Jobs do not print These are possible solutions. Try one or more of the following: M AKE SU RE THE PR INTER IS RE AD Y TO PRINT Ma k e s ure Read y or Po wer Sa ver appea rs on the display bef ore s ending a j ob to pr int.
C HANGE THE P AGE P RO TECT SETT IN G TO O FF 1 From t he pr inter c ontro l panel, press . 2 Press the arrow bu tton s until Set ti n gs appears , and then press . 3 Press the arrow bu tton s until Gen er al Set ting s appears , and the n pre ss . 4 Press the arrow bu tton s until Pri nt Re cov ery appears , and t hen press .
R EDUCE THE COMPLEXITY OF THE PRI NT JOB Reduce the complexit y o f the pri nt job by redu cing the nu mber and si ze of fo nts, the numb er and com plexity of images, an d the numb er of pages in t he j ob. M AKE SU RE THE PR INTER HAS ENOUG H MEMORY Add printer memo ry.
Drawers These are possible solutions. Try one or more of the following: M AKE SU RE THE PAPER IS LOA DED CORRECTLY 1 Pull th e tray co mpletely ou t. 2 Check f or paper jams or m isf eeds. 3 Make sure the guides are aligned against the edges of t h e paper .
T HE PAPER ABS ORBE D MOISTURE DUE TO HIG H HUM ID ITY • Load pap er fr om a fres h packag e. • Stor e paper i n its or iginal w rapp er un til you us e it. Paper jam message remains after jam is cleared The pape r pat h is no t clea r. Cle ar jamm ed paper fr om the ent ire p aper p ath, and t hen press .
So lving print qu ality p r o blem s The informa tion in the f ollowing t opics may help you so lve print q uality pr oblems. If these sugg estions still do not corr ect the pr oblem , th en contact C ustom er Su ppor t. You may hav e a printer part t hat requ ires adju stment or replacement.
Bla nk pag es Try one o r more of th e foll owi ng: • Remove and r einstall t he toner c artridge. • Remo ve and r einstall t he ph otoc onductor kit . If the printe r still pr ints bla nk pages, it may need t o be servic ed. For mor e inf ormation, c ontact Cus tomer Suppo rt.
Gray ba ckground • For Wi ndow s user s: Fro m Print P ropert ies, s elect a di ffere nt Ton er Dark ness s ettin g before sending t he job t o print .
Incorrect margins These are possible solutions. Try one or more of the following: C HECK THE GU ID ES Move th e width a nd length g uides in the tray t o the cor rect positio ns for t he pa per si ze loade d. C HECK THE P APE R S IZE SET TI NG Make su re the Pap er Size sett i ng ma tches the p aper loaded in the tray.
Print is t oo dark These are possible solutions. Try one or more of the following: C HECK THE DARK NE SS , BRI GH TNE SS , AND CO NTRAST SETTI NG S The Toner Darkn ess setti ng is too dark , the Bright ness setting is too dark, o r the Cont rast s etting i s too high.
Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARK NE SS , BRI GH TNE SS , AND CO NTRAST SETTI NG S The Toner Darkn ess setting is to o light, t he Bri ghtness set ting is t oo lig ht, or the C ontr ast set ting is too low .
Skewed p rint C HECK THE PAPER GUIDE S Move the gu i des in th e tray to the correct positions for the paper size loaded. C HECK THE PAPER Make sure yo u are using pap er that meet s the print er specific ations. Toner f og or back ground shadin g appears on the pa ge These are possible solutions.
Ton er spe cks These are possible solutions. Try one or more of the following: T HE TO NER CARTRIDGE MA Y BE DEF EC T IV E Replac e the to ner car tridg e. T HERE IS TONER IN THE PAPER PATH Contact Cust omer Support . Transpa rency prin t qualit y is poor C HECK THE TRANSPA RENCIES Use only trans p arencies recommended by the p rinter manufacturer.
T HE TO NER CARTRIDGE MA Y BE DEF EC T IV E Replac e the to ner car tridg e. M AKE SU RE THE PAPER PATH IS CLEAR Paper c ould be caug ht bet ween the ph otoc onduct or kit and the fuser . Ch eck the paper path aro und the fuser ar ea. CAUTION—HOT SURF ACE: T he insi de of the printer mig ht be hot.
Solid bla ck or white st reaks appe ar on tran sparencie s or paper These are possible solutions. Try one or more of the following: M AKE SU RE THE FI LL PATTERN IS CORRECT If the fill patt ern is inc orrect, cho ose a d ifferent fill pat tern from your sof tware program.
Co nt ac ti ng Cu st o mer Suppo r t When you call C ustomer Sup port, d escribe the pr oblem you are experienc ing, the m essag e on the displa y, and t he trou bleshoot ing ste ps you hav e al ready taken t o find a solutio n. You need t o k now your p rinter m odel t ype an d seri al num ber.
Notices Product i nformation Prod uct na me: Le xmark E3 60d a nd E360 dn Machi ne type: 4513 Mode l(s): 420, 4 30 Edition noti ce Augu st 20 11 Th e f ol lo w ing p ar ag ra p h d o es n ot ap pl y t o any co un t ry w h ere such provi sions are inco nsisten t with loc al law: LEXMARK INTERNATIO NAL, INC.
UNITED STA TES GOVERNMENT RIGHTS This so ftwa re and any accompanyi ng document ation pro vided un der this ag reement ar e co mmercial co mputer softwar e and d ocument ation develope d e xclusively at pri vate e xpense. Tr adem arks Lexmark , Lexm ark wit h diamond de sig n, and MarkVisio n are trademar ks of Lexmark I nternationa l, Inc.
Modul ar comp onent notice Wi reless ‑ equipped mod els c ontain the foll owing m odul ar comp onent(s) : Lex ma rk regu lat or y t ype /mo de l L EX-M 04- 001; F CC I D:IY LLEX M0 400 1; IC: 237 6A.
ENERGY ST AR Any Lexm ark produc t bear ing the ENERGY ST AR emb lem on the p roduct or on a start-up screen is cer tified to comply with Envi ronm ental P rotect ion Ag ency (EPA ) ENE RGY STA R requir ements a s configur ed w hen shi pped by Le xma rk.
Laser a dvisory l abel A laser n otic e label may be af fixed to this pr inter as show n: Pow er consu mpti on Pro du ct po we r cons um pti on The fol low ing table documen ts the pow er cons umption ch aract eristic s of t he produc t. Note: Some m odes may not appl y to your prod uct.
The Powe r Sa ver Mode is automa tical ly engaged af ter t his pro duct is not used fo r a specifi ed perio d of time , called t he Pow er Saver Tim eout . Factory default P ower Saver Timeout f or this product (i n minutes): 3 0 By usi ng the co nfigur ation m enus, the P ower Sa ve r Timeout can be m odif ied between 1 mi nute and 240 minutes.
This device has been des i gned to operate only with the antenna p rovided. Use of any other antenna is strictly prohibited per regulati ons of Industr y Can ada. To prevent radio interference to the licensed service, this device is in tended to be o p erated indoors and away from window s to prov ide m aximum shiel ding .
Tower III, 1095 Budape st H UNGARY , A declarat ion of c onformity t o the requir ement s of the Dir ectives is available upo n request from the Authorized Represen tative. This pr oduct satisf ies the C lass B limi ts of EN 5 5022 an d saf ety re quireme nts of EN 60 950.
Latviski Ar šo Lexmark International, Inc. deklar ē , ka šis izst r ā d ā jums at bi lst Direkt ī vas 1999/5/EK b ū t iskaj ā m pra s ī b ā m u n ci ti e m a r t o sa ist ī tajiem notei kum ie m. Li etuv i ų Š iuo L exma rk Int erna tion al, I nc.
If you transf er this pr oduct to another user , warr anty se rv ice under the term s o f this st atement is avai lable to that user for the r emainder of t h e warranty perio d. You shou ld transfer proof o f original pu rchase and this statement to that use r.
WARRANT IES, EXPRE SS OR IMPL IED, WILL APPLY AFTER THIS PERIO D. ALL IN FORMAT ION, SPECIFICA TIONS, PRIC ES, AND SERV ICES ARE SUB JECT TO CHA NGE AT ANY TIME WITHOUT N OTICE. Limitatio n of lia bility Your s ole rem edy under this lim ited wa rran ty is set fo rth in this document .
2 DISCLAI MER AND LI M ITATION OF WARRANTI ES . EXCEPT AS PROVIDE D IN THIS SOF TWARE LICEN SE AGREEMENT AND TO TH E MAXIMU M EXT ENT P ERMIT TED BY APPLIC ABLE LA W , L EXMA RK AN D I TS SUPP LIERS P.
c Reservat ion of Rights . The Softw are Pro gram, i ncluding all fonts, i s c opyrighted and ow ned by Lexmark I nternationa l, Inc. an d/or i ts suppl iers. Lexm ark re serves all rig hts n ot express ly granted to you in t his Licens e Agreement. d Fr eew are .
16 EXPORT REST RICTIONS . You may not (a) acq uire, s hip, tran sfer, or reexpor t, direc tly or indire ctly, the S oftware Program o r any di rect produ ct therefro m, in vi olation of an y applicabl.
Index Nume ri cs 250 ‑ sheet drawer instal ling 19 30.yy Invali d refill, c hange cart rid ge 1 06 31.yy Re place defec tive or miss ing cart rid ge 1 06 32.
trou bleshoo ting 114 font samp le list pri nting 53 G General Set ting s menu 71 green se ttings Ec o ‑ Mod e 27 Quiet Mo de 2 8 guidelines letterh ead 50 I inform ation, f indin g 7 instal ling op.
201 9 7 202 9 8 231 9 9 233 1 01 234 1 01 235 1 02 24x 10 2 251 1 03 paper labe l s loading 36 Paper L oad ing menu 6 3 paper sizes supp orted by the printer 47 paper st op, using 1 2 Paper T exture m.
Q Quality menu 76 Quiet Mo de 2 8 R recom mended p rint si de 45 recy cled pap er usi ng 26 recy cling 1 3 0 Lexmark packagi ng 29 Le xmar k pr oduc ts 29 toner car tridg es 3 0 WEEE statement 129 r e.
An important point after buying a device Lexmark 420 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark 420 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark 420 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark 420 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark 420 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark 420, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark 420.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark 420. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark 420 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
