Instruction/ maintenance manual of the product 270 Lexmark
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MX310dn User's Guide May 2013 www.le xmark.c om Machine type(s): 7015 Model(s): 270.
Conten ts Safe ty infor matio n.... ...... ..... ........ ...... ........ ..... ...... ........ ..... ...... ....... ...... ...... .6 Learn ing a bout t he pr inte r..... ........... ........ ........ ........... ........ ........ ........... .....8 Findi ng in formati on abo ut the p rint er.
Prin ting co nfid entia l and o ther he ld jo bs.. ........ .... ...... ....... ..... ..... ..... ....... ..... ..... ..... ....... ..... ...... .... ..... .....53 Prin ting i nformati on p ages.... .... ....... ..... ..... .... ....... ..... .... ...
Settin gs me nu. ....... .... .... ..... ...... ..... .... .... ....... .... ..... .... ...... ..... .... ..... ...... .... ..... .... ...... ..... .... .... .... ..... ...... ...1 17 Help menu.. ..... ..... ........ ..... ..... ..... ........ ..... .
[x] ‑ page j am, op en tra y [x]. [2 4y.xx ]...... ............ ........ ......... ............ ......... ........... ......... ........ .......... .......1 80 [x] ‑ page j am, cl ear m anual f eeder . [ 25y.x x]..... ..... ..... ....... ...... ..
Safety information Connect t he power co rd to a pr operly gro unded elec trical o utlet th at is near the prod uct and ea sily acces sible. Do not p lace or use this product near wate r or we t locati ons. CAUTION —SHOCK HA ZARD: Do not use the fax feature during a lig htning s torm.
CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from th e electric al outl et befo re conti nuing.
Learni ng about the prin ter Finding informa tion about the printer What are you looking for? Find it here Initia l setup in structions: • Connecting the printer • Installin g the p rinter sof tware Setup documentation—The setu p documentation came with the printer and is al so available at http://support.
What are you looking for? Find it here The latest supplemental information, upda tes, and customer support: • Docu mentati on • Driver d ownload s • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.
1 2 3 4 5 1 1 Right s ide 30 cm (1 2 in.) 2 Front 51 cm (20 in.) 3 Left side 20 cm (8 in.) 4 Rear 20 cm (8 in.) 5 Top 54 cm (21 in.) Printer configurations CAUTION—TIPPI NG HAZARD: Fl oor-mount ed config urations require addit ional furni ture for st ability.
1 2 3 4 8 9 10 7 6 5 1 Printer control panel 2 Automatic document f eeder (ADF) 3 ADF tr ay 4 ADF bi n 5 Front door release button 6 Standard 2 50 ‑ sheet tray 7 Optio nal 2 50 ‑ or 550 ‑ sheet .
Using the ADF and scanner glass Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents. Note: The ADF scans only one side of the page.
Using the printer control panel 1 2 3 4 5 6 7 8 9 11 12 13 10 Use the To 1 Display • View the printer status and me ssages. • Set up and operate the printer. 2 Arrow buttons Scroll up and down or l eft and right. 3 Select butto n • Select menu options.
Indicator light Printer st atus Off The print er is off or in Hibernate mo de. Blinking green The printer is warming up, proc essing data, or printi ng. Solid gree n The print er is on, but idle. Blinking red The print er requires user inte rvention. Sleep button light Printer status Off The printer is off, idle or in Ready state.
Additional printer setup Installing internal options CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from th e electirca l outlet b efore co ntinui ng.
2 Open th e controller board shield usi ng the green handl e. 1 2 3 Use the followi ng illustra tion to locate the option card connect or. Warning—Pote ntial Da mage: Controller b oard electronic co mponents ar e easily damaged by static elect ricity.
Installing an op tional card CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from the electr ical ou tlet befo re conti nuing .
4 Push the c ard firmly into place as shown in the ill ustration . Warning—Pote ntial Da mage: Imprope r inst allation of the card m ay cause damag e to th e card a nd the contr oll er boar d. Note: The entire l ength o f the co nnector on the card must to uch and be flushe d agains t the con troller board.
CAUTION —SHOCK HA ZARD: If you are acce ssing the c ontroller bo ard or instal ling optio nal hardware or memo ry devices somet ime after setting up the pr inter, th en turn t he pri nter off , and unplu g the powe r cord from th e electric al outl et befo re conti nuing.
3 Pul l out the tray fr om the base. 4 Remove any p acking material from in side th e tray. 5 Insert th e tra y into th e bas e. 6 Pla ce the tray near th e printe r. 7 Align th e printer with the t ray, and the n slowly l ower the prin ter into place.
8 Connect the p ower c ord to the pr inter , then to a p roperl y grounded electrical outlet, and th en turn on the print er. 1 2 Notes: • When th e printer software and any har dware opt ions are install ed, you may nee d to manual ly add the options in the p rinter d river to make them availa bl e for print jobs.
Attaching cables CAUTION —SHOCK HA ZARD: Do not use the fax feature during a lig htning s torm. Do not set up this prod uct or make any ele ctrical o r cabling c onnection s, such a s the fax feature, power cord, or telepho ne, during a light ning storm .
Use the To 5 LINE port Connect the printer to an acti ve tele phone line thr ough a standard wall jack (RJ ‑ 11), DSL filter, or VoIP adapter , or any other adapter that allo ws you to access the tele phone line to send and rece ive faxes. 6 USB printer port Connect the p rinter to a compu ter.
3 Click Install , and then follow the instru ctions on the compu ter screen. Updat ing availa ble optio ns in the printer driver When any har dware o ptions a re instal led, you may nee d to manu ally add the optio ns in the p rinter driver to make them availabl e for use.
Networking Notes: • Purchase a Ma rkNet TM N8352 wireless networ k adapter first b efore setting up the printer on a wireless netwo rk. For infor mation on installing t he wireless net work adapter , see the setu p sheet that came with the a dapter.
In Wind ows 7 or earlier a Click , or cl ick Sta rt and then cli ck Run . b In th e Start Search o r Run di alog, typ e D:s e tu p.e xe . c Press Enter , or clic k OK .
d Click the IP ta b. e Type the printer IP address in the address field, and then click Add . • For Appl eTalk print ing: Notes: – Make su re Appl eTa lk is ac tivated on you r print er. – This feature is supported only in Mac OS X version 10.5.
Notes: – If you do no t know th e SSID of the networ k that your co mputer is connecte d to, the n launch the wireless u tility of the c omputer net work adap ter, and t hen look f or the network name .
Using the Push Button C onfiguration (PBC) method 1 From the print er cont rol pan el, naviga te to: > Sett ings > > Networ k/Port s > > Network [ x] > > Net work [x] S etup > .
5 Turn of f the print er, and the n discon nect the Eth ernet ca ble. Then wai t for at leas t five seco nds, and t hen turn the prin ter back on. 6 To veri fy if your printer is connected to the net work, print a network setup pag e. Then in the Network Car d [x] section, see if the status is Connected.
Loading paper and specialty media The sele ction and h andling o f paper and spe cialty med ia can affe ct how reliably do cuments print. F or more inf ormation , see “Avoid ing jams” on page 171 a nd “Sto ring pap er” on page 5 1.
2 Squeeze and then slide the widt h guide tab to the correct positio n for the size of th e paper you are loading. A 4 LT R E X E C B 5 A 5 2 1 Loading pape r and specialty media 32.
3 Squeeze and then slide the length guide tab to the correct position for th e size of the paper you are loading. A 4 LT R E XE C B 5 A 5 2 1 Notes: • For some pap er sizes like lett er, legal, and A4, s queeze and slid e the length gu ide tab backwar d to accommodate their length .
A 4 LT R E X E C B5 A 5 4 Flex the sheets ba ck and forth to loosen the m, and then fan them. Do not fold or crease t he paper. Straighten the edges on a level su rface. 5 Load th e paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper.
• Load le tterhea d facedown , with the top edge of the sheet t oward the front of th e tray. Fo r two ‑ sid ed printing, load letterhead faceup with th e bottom edge of th e sheet toward the fro nt of the tray. • Make sure the paper is belo w the maxim um paper fi ll indic ator loc ated on the side of the width guide.
Loading the multipurpose feeder Use the multipurpose feed er when printing on different paper sizes and types or specialty media, such as card stock, transpar encies, paper label s, and env elopes. You can also u se it for sin gle ‑ pag e prin t jo bs on let terhe ad .
b Pull the extender gently so th at the multipurpose feeder is fu lly extended and open. 2 Squeeze the tab on the left width gu ide, and then move the gu ides for the paper you are loading. 1 2 3 Prepare the paper or specialty media for loading. • Flex sheets of pap er back and forth to loos en them, and then fan them.
• Flex the stack of envelopes back and forth to loo sen them, and then fan them. Straighten the ed ges on a level surf ace. 4 Load the paper or spe cialty media.
Note: When loadi ng A6 ‑ s ize paper, make sure the m ultipurpose feeder extend er rests lightly against the edge of the pap er so that the last few sh eets of paper remain in place. • Load let terhea d faceu p with th e top edg e entering the pr inter first.
• Load envelopes with the flap on the left side facedown. Warn ing— Potent ial D amag e: Never us e envelopes with stamps , clasps, snaps, wind ows, coate d linings, o r self ‑ stick adhe sives. T hese env elopes ma y severel y damage th e printer.
Creat ing a cu stom na me fo r a pape r type Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/Por ts men u. The IP addres s appea rs as four sets of numbers separated by periods, su ch as 123.
Using the printer c ontrol panel 1 From the print er cont rol pan el, naviga te to: > Settings > > Pape r Menu > > Custom Names 2 Type a na me for the p aper type , and then press . Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser, and then type the print er IP address in the ad dress field.
Paper and specialty media guide Additi onal info rmation f or print ing on s peciali ty media ma y be found in the Ca rd Stock an d Label Gu ide availabl e at http: //suppo rt.lexma rk.com . Paper guidelines Select ing the cor rect pap er or sp ecialty me dia reduces printin g problem s.
Grain direction Grain ref ers to the a lignment of the pape r fibers in a sheet o f paper. Grain is eit her gra in lon g , running the leng th of the paper , or grain short , running the width of the paper . For 60–90 ‑ g/m 2 (16–24 ‑ lb) bond paper, grain l ong paper is recom mended.
• Avoid papers wit h rough o r heavily te xtured surfaces. Use papers pr inted with heat ‑ resis tant inks desi gned for use in xerograp hic copie rs. The ink must be a ble to withst and tempera tures up to 230°C (446°F) wi thout melti ng or relea sing ha zardous emiss ions.
Lexmark does not endor se specific suppliers, although a converter’s produ ct list fo r special ap plication s is main tained. However, the follo wing paper choi ce guidelines will help alleviat e the environmental impact of pr inting: 1 Minimi ze paper consumpt ion.
Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode A4 210 x 2 97 mm (8.27 x 11.7 in.) A5 148 x 2 10 mm (5.83 x 8.27 in.) X A6 105 x 1 48 mm (4.13 x 5.83 in.) X X JIS B5 182 x 2 57 mm (7.
Paper size and dimension Standard 250 ‑ sheet tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder ADF Scanner glas s Duplex mode 9 Enve lope 98.4 x 226.1 mm (3.875 x 8.9 in.) XX XX X 10 Envelo pe 104. 8 x 241.3 mm (4.12 x 9.5 in.) XX XX X DL Envelope 110 x 2 20 mm (4.
Paper type 250 ‑ or 550 ‑ sheet tray Multip urpose feede r Duplex mode ADF Scanner glass Envelope 2 X XX Rough envelope X XX Letterhead Preprint ed Colored paper Light paper Heavy paper Rough/Cotton X Custom Ty pe [x] 1 One ‑ sided paper label s designed for laser pr inters ar e support ed for occasion al us e.
Tips on us ing en velopes Print sample s on the envelop es being considered for us e before buying large quantit ies. • Use envelopes designed specifically for laser printers.
• If zo ne coating o f the adhes ive is not po ssible, t hen remov e a 2 ‑ mm ( 0.06 ‑ inc h) strip on the leading and driver edge, and the n use a no n ‑ oozing a dhesive . • Portra it ori entation is reco mmended, e speciall y when pri nting b ar codes.
Printing Printing a docume nt Printing a documen t 1 From the Pape r menu o n the prin ter contr ol panel, s et the pa per type and size to matc h the pape r loaded . 2 Send the print jo b: For Windows users a With a do cument o pen, click File > Print .
Using the printer c ontrol panel 1 From the print er cont rol pan el, naviga te to: > Settings > > Print Se ttings > > Quality Menu > > Toner Da rkness 2 Adjust the toner darkness, and then press . Print ing fr om a mo bile device To downloa d a compat ible mobil e printing applicat ion, visi t www.
Printing confidential an d other he ld jobs Note: Confidentia l and Verify print jobs are automatic ally deleted from m emory afte r printin g. Repeat an d Reserve jobs are held in the printer u ntil you ch oose to delete th em. For Windo ws user s 1 With a d ocu ment o pen, c lick F ile > Print .
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs tab > Security > Confid ential Pr int Setu p . 3 Modify th e settin gs: • Set a maximum number of PIN entry attempts. When a user exceeds a sp ecific number of PIN entry attempts, all of the jobs for t hat user are deleted.
In Wind ows 7 or ea rlier a Click o r click Start , and then click Run . b In the Sta rt Searc h or Run di alog, typ e control printer s . c Pres s Enter , or cli ck OK . 2 Doub le ‑ click the pri nter icon. 3 Select the print jo b you want to cancel .
Copying Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner g lass for single-page documents, book pages , small items (such as postcar ds or photos), transparenc ies, photo paper, or thin media (such as m agazine clippin gs).
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 Adjust the paper guides. 3 From the printe r contro l panel , use the keypad to ent er the number of copies, and then pres s . Copyin g using the scanner gl ass 1 Place an origina l docume nt facedo wn on the s canner g lass in th e upper lef t corner.
3 From the print er cont rol pan el, naviga te to: > Copy > > Copy from > sele ct the si ze of t he origi nal doc ument 4 Navigate to: Copy to > > select the tray containing the tran.
Note: If you want to copy anot her docume nt, then place it on the sca nner gla ss, press th e left or right arro w button to sc roll to Scan the Next Page , an d then pre ss . 6 Pre ss the le ft or ri ght arrow bu tton to scroll to Finish the Job , and t hen press .
4 Navigate to: Copy to > > select t he tray co ntaining th e paper size and t ype you want to use > > s elect the number of copies or enter a number on the keypad > 5 If ther e are no t.
Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor lig ht comes on when th e paper is l oaded pro perly.
3 From the print er cont rol pan el, naviga te to: > Copy > > Cont ent Ty pe > se lect the conte nt type of the o rigin al docum ent 4 Press the le ft or ri ght ar row butt on to s croll to one o f the foll owing: • Text —The content of th e original d ocument is mostly tex t or line art.
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indica tor lig ht comes on when th e paper is l oaded pro perly.
Cancelin g a copy job Canceli ng a copy job from the printer control panel 1 From the print er cont rol pan el, press . 2 When a li st of copy jo bs appears, select t he job to cancel, and t hen press . 3 Press to go back to the home scr een. Understanding th e copy options Copies This op tion l ets you set the numb er of co pies to be prin ted.
Scale This op tion l ets you sc ale th e docume nt from 25% to 400% of the ori gina l documen t size. Yo u can a lso set au tomati c scal ing. • When copying to a dif ferent paper s ize, such as fro.
Advanced Duplex This option lets you specify the docum ent orien tation, whethe r document s are one-sided or two-sided, and how docume nts are bound. Overlay This op tion l ets you cr eate a watermar k (or mes sage) th at overla ys the co ntent of yo ur copy.
E-mailing Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner g lass for single-page documents, book pages , small items (such as postcar ds or photos), transparenc ies, photo paper, or thin media (such as m agazine clippin gs).
• If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly. 2 Click Setti ngs > E-mail/FTP Settings > E-mail Setti ngs .
Notes: • Do not lo ad postcar ds, photos , small it ems, tran sparencies , photo paper, o r thin me dia (such as magaz ine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the pap er is properly loaded.
Faxing Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages. Use the scanner g lass for single-page documents, book pages , small items (such as postcar ds or photos), transparenc ies, photo paper, or thin media (such as m agazine clippin gs).
Initial f ax setup Many coun tries and regi ons requ ire ou tgoing faxes to contai n the fol lowing in formati on in a margin at the to p or bot tom of each transm itted page, or on the first page of .
Choos ing a fax conn ecti on Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax l ine To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Setup 2: Printer is sharing the li ne with an answering machine Connect ed to th e sa me telep hone wall j ack P H O N E L IN E To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Connec ted to differ ent wall j acks P H O N E L IN E To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer.
Setup 3: Printer is sharing the li ne with a telephone subscribed to voice mail s ervice 02 To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack.
Scenario 2: Digital Subscriber Line (DSL) A Digital Subscri ber Line sp lits your regular t elephone line into t wo channels : voice an d Interne t. Telepho ne and fa x signals travel through t he voice c hannel, and Interne t signals p ass throug h the ot her chann el.
Scenario 3: VoIP telephone service To conn ect: 1 Connec t one end o f the tel ephone cabl e that c ame with the printer t o the port of the printer. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the VoIP adapter.
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connec t one end o f the tel ephone c able that c ame with you r printer to the por t of the pri nter. 2 Connect the other end o f the cable to the po rt labeled Phone Line 1 or Phone Port on the cable mod em.
Setup 2: Printer is connected to a wall jac k; cable modem is installe d elsewhere in the facility 1 Connec t one end o f the tel ephone c able that c ame with you r printer to the por t of the pri nter. 2 Connec t the other end of the t elephone cable to an activ e analog telepho ne wall jac k.
If the wall jack or equipment in your facility is not compat ible with t his typ e of conn ecti on, the n you n eed to us e a telepho ne adapte r. An adapt er for yo ur countr y or regi on may not come with you r printe r, and you ma y need to purchas e it sep aratel y.
Connecting the printer to a non ‑ RJ ‑ 11 wall ja ck LINE EXT 1 Connec t one end o f the tel ephone c able that c ame with prin ter to t he port of the printer. 2 Connect the other en d of the cable to the RJ ‑ 11 adapte r, and then connect the adap ter to the wall ja ck.
Connecting the pri nter to a wall jack in Germany The G erman w all jack h as two kind s of ports. The N port s are for fax machines, modems, and answering machines.
1 Connec t one e nd of the te lephone cable that cam e the print er to the port of the p rinter. 2 Connec t the other e nd of the teleph one cabl e to th e RJ ‑ 11 adapter, a nd then co nnect th e adapter to an N port. 3 If you want to conne ct a tel ephone and answeri ng machine t o the same wall jack, then connect t he device s as shown .
Setting the da te and time You can s et the da te and tim e so that they are printed on every fax you se nd. If the re is a powe r fail ure, then yo u may have to rese t the d ate and time. 1 Open a Web browser, and then type the print er IP address in the ad dress field.
3 From the print er cont rol pan el, naviga te to: > Fax > > enter a fax or shor tcut number on th e keypad > > Original S ize > Note: If you want to fax anot her docume nt, then place it on the sc anner gla ss, press t he left or right ar row button to sc roll to Scan the Nex t Page , and then press .
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/Por ts men u. The IP addres s appea rs as four sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
• The ADF indica tor lig ht comes on when th e paper is l oaded pro perly. 2 If you are loading a document into the ADF tray, then adjust the paper guides.
Cance ling a fax job afte r scan ning the orig ina l docu ment s 1 From the print er cont rol pan el, press . 2 Press the le ft or ri ght ar row butt on to s croll to the jo b you wan t to can cel.
5 In the “Forward to Shortc ut” fie ld, ente r the sho rtcut num ber where yo u want th e fax fo rwarded. Note: The shortcut number must be valid for t he setting selected in the “Forward to” menu. 6 Click Submit . Understanding the fax options Original Size This opt ion lets you c hoose the size o f the docum ents you a re going to fax.
Conten t Source This opt ion lets you s et the or iginal do cument sour ce. Select f rom th e followi ng cont ent so urces : • Color Laser —The origina l document was pri nted using a color la ser printer. • Black/Wh ite Las er —The original docume nt was prin ted using a mono lase r printer .
Scanning Scanning t o an FTP ad dress Automatic d ocument feed er (ADF) Scanner glass Use the ADF for m ulti ple ‑ page documents includin g two-sided (duplex) pages.
4 Enter a shor tcut num ber. If you enter a num ber that is already in u se, then you are prompt ed to select another nu mber. 5 Click Add . Scanning to an FTP addre ss Scanning to an FTP address using a shortcut number 1 Load an o riginal do cument f aceup, sho rt edge first i nto the AD F tray or fac edown o n the scan ner glas s.
Scanning t o a compu ter Automatic d ocument feed er (ADF) Scanne r glass Use the ADF for m ulti ple ‑ page documents. Use the sc anner glass for sing le pages, small items (such as postcard s or photos), transp arencies, photo paper, or thin media (such as magazine clippings) .
Notes: • Do not l oad postcar ds, pho tos, small items, tr ansparenc ies, phot o paper, or thin m edia (such a s magazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light turns on when t he paper is loaded prop erly.
Understandin g the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default Source Paper Siz e/Type Configure M P Substitute Size Paper Texture Paper Weight Paper Loadi ng C.
Paper menu Default Sourc e menu Use To Default Source Tray [x] MP Feeder Manual Paper Manual Envelope Set a default pap er source for all print jobs. Note s: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to “Cassette” for MP Feeder to appear as a menu settin g.
Use To MP Feeder Siz e A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal 7 3/4 E nvelo pe 9 Envelo pe 10 Env elope DL Envelo pe C5 En vel ope B5 Env elope Oth er En velo pe Specify the si ze of the paper loaded in the multipurpose feeder.
Use To Manual Paper Size A4 A5 A6 JIS B 5 Letter Legal Executive Oficio ( Mexico) Folio Stat emen t Universal Specify the size of the paper being manually lo aded. Note: Letter is the U.S. factory default setting. A4 is the internati onal factory default setting.
Configu re MP menu Use To Conf igur e MP Cassette Manual First Determine when the printer s elects paper from the multipurpose fe eder. Note s: • Cassette is the factory default setting. Cassette configures the multipurpo se feeder as the automatic paper source.
Use To Labels Texture Smoo th Normal Rough Specify the relati ve texture of the la bels loaded. Note: Normal is the factor y default setting. Bond Texture Smoo th Normal Rough Specify the relative texture of th e bond paper loaded. Note: Rough i s the factory default setting.
Paper Weig ht menu Use To Plain Weight Light Normal Heavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory defa ult setting. Card S tock Weigh t Light Normal Heavy Specify the relative weight of the car d stock loaded.
Use To Colo red We ight Light Normal Heavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory defa ult setting. Light W eight Light Specify that the relative weight of the paper loaded is light. Heavy Weight Heavy Specify the relati ve weight of the paper loaded is heavy.
Use To Light Lo ading Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Light as the paper type. Heav y Loadi ng Duplex Off Determine and set two ‑ sided printing for all print jobs that speci fy Heavy as the paper type.
Custom Sc an Sizes m enu Use To Cust om Sc an Siz e [x ] Scan Size Name Widt h Height Orient ation Portrai t Landscape 2 scans per side Off On Specify a custom scan size name and page ori entation. Notes: • The custom scan size name replaces Custom Scan Size [x] in the printer menus.
Use To Feed Direction Short Edge Long Edge Specify the feed direction if the paper can be loaded in either direction. Note s: • Short Edge is the factory defaul t setting. • Long Edge appears onl y when the longest edge is shorter than the maximum width suppor ted in the tray.
Networ k/P orts m enu Active NIC menu Use To Active NIC Auto [list of available ne twork cards] Note s: • Auto is t he fac tory d efault setting . • This menu item appe ars only when an optional ne twork card is instal led. Standard Network o r Networ k [x] menu Note: Only active p orts appear i n this menu.
Use To Network Buffer Auto 3KB to [maximum size allowed] Set the size of the network inp ut buffer. Note s: • Auto is t he fac tory d efault setting .
Use To View C ard Status Connected Discon nected View the connection status of the wirel ess network adapter. View Card Sp eed View the speed of an acti ve wireless network adapter. Network Address UAA LAA View the network addresses. Job Timeout 0, 10 –225 second s Set the amount of time it takes for a networ k print job to be canceled.
Use To Enable BOOTP On Off Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP Yes No Specify the Zero Configurati on Networking setting.
Use To Auto Configuration On Off Specify whether or not the wireless network adapter accepts the automatic IP v6 address configuration entries pro vided by a router. Note: On i s the fact ory default setti ng. View Ho stname Se t the h os t name . Note: These settings can be chang ed only from the Embedded Web Serv er.
Use To View Se curity Mode View the encryption method for the wireless network. AppleT alk menu Note: This menu is available only in prin ter mode ls connect ed to a wire d networ k or when an o ptional network ca rd is installed.
Use To Use SSL Disabled Negotiate Requ ired Set the printer to use SSL for inc reased security when connecting to the SMTP serv er. Note s: • Disabled is the fact ory default setti ng. • When the Negotiate setting is used, the SMTP s erver determines if SSL will be used.
Use To Configure Log Enable Audit Yes No Enable Remote Syslog No Yes Remot e Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not aud it logs are created . Notes: • Enable Audit determines if events are recor ded in the secure audit log and remote syslog.
Settings menu General Settin gs menu Use To Display L anguage English Francai s Deuts ch Italiano Espanol Dansk Norsk Nederlands Svens ka Portugu ese Suom i Russ ian Polski Greek Magyar Turkce Cesk y Simpli fied Chine se Traditional Chi nese Korean Japanese Set the language of the text appear ing on the printer display.
Use To Run Initia l setup Yes No Run the setup wizard. Notes: • Yes is the factory default setting. • After completing the setup wiza rd by selecting Done at the country or regi on selection screen, the default becomes No. Paper Si zes US Metric Specify the unit of measurement for paper si zes.
Use To Alarms Alarm C ontrol Cartridge A larm Set an alarm to sound when the printer requi res user intervention. When activated, Alarm Co ntrol lets you set the number of times that the alarm sounds, while Cartridge Alarm lets you stop printing when a cartri dge ‑ low conditio n occurs.
Use To Timeou ts Screen Timeout 15–30 0 sec Set the amount of time in seconds the prin ter waits before returning the display to th e Ready state. Note: “30 sec” i s the factory default settin g.
Use To Print Reco very Jam Assi st On Off Set the printer to automati cally check for jammed pap er. Note: On i s the fact ory default setti ng. Print Reco very Page Prot ect Off On Let the printer successfully print a page that may not have printed otherwise.
Copy Settin gs menu Use To Content Type Text Graphics Text/Photo Photo Specify the content of the origi nal document. Note: Text/P hoto is the factory default setting. Content Source Black/ White Laser Colo r Lase r Inkjet Photo/Film Magazine Newspaper Press Other Specify how the original documen t was produced.
Use To Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in . 4 x 6 in . ID Card Specify the p aper size of the original document .
Use To Overla y Con fide ntial Cop y Draf t Urgent Cust om Off Specify the overlay text printed on each page of the copy job. Note: Off is the facto ry defaul t setti ng. Custo m Overlay Specify the custom overlay text. Note: A maximum of 64 charac ters is allowed.
Use To Adjust ADF Skew Auto Off On Correct slight skew in the scanned image. Note: Auto is the factory default setting. Scan edge to edge Off On Specify if the origi nal document is scanned edge ‑ to ‑ edge. Note: Off is the facto ry defaul t setti ng.
Use To Cal ler ID Off Primary Altern ate Specify the typ e of caller ID being used . Fax number ma sking Off From lef t From ri ght Specify the direction fr om where digits are masked in an outgoing fax number. Notes: • Off is the fac tory def ault set ting.
Use To Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in . 4 x 6 in . Specify the p aper size of the original document .
Use To Behind a PABX Yes No Enable or disable switchboar d blind dialing without a di al tone. Note: No is the factory default setting. Enable ECM Yes No Enable or disabl e Error Correction Mode for fax jobs . Note: Yes is the fa ctory d efault s etting .
Use To Mirror I mage Off On Create a mirror image of the original document. Note: Off is the facto ry defaul t setti ng. Negative Image Off On Create a negative image o f the original document. Note: Off is the facto ry defaul t setti ng. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible.
Use To Paper Source Auto Tray [x] MP Feeder Specify the paper source for pri nting incoming fax jobs. Note : Auto is the factory default setting. Sides (Duplex) Off On Enable two ‑ sided ( duplex) prin ting for incoming fax jobs. Note : Off is the fa ctory defau lt set ting.
Use To Transm ission Log Print log Do not print log Print only for error Enable prin ting of a transmission log af ter each fax job. Note : Pr in t log is the fa ct ory d efaul t se tti ng. Receive Error Log Print Never Print on Error Enable prin ting of a receive error log foll owing a receive error .
Use To All Ri ngs Single Ring Onl y Double Ring Only Tri ple Ri ng Only Single or Double Rings On ly Sing le or Tri ple Ring s Onl y Double or Triple Rings Only Specify ring pat terns when the printer is answering c alls. Note : All Rings is the f actory default settin g.
Use To Resoluti on 75 dpi 150 d pi 200 d pi 300 d pi 400 d pi 600 d pi Specify the resolution of the scan in dots p er inch. Note: 150 dp i is the fac tory defaul t setting. Darkness 1–9 Lighten or darken the outpu t. Note: 5 is the fa ctory d efault setting.
Use To JPEG Quality Best f or conte nt 5–90 Set the q uality of a JPEG p hoto image i n relation to file size and q uality of the image. Notes: • “Best for content” is the factory default setting. • 5 reduces the file size and quality of the image.
Use To Color Dropout Color Dropout None Red Green Blue Default R ed Thresho ld 0–255 Defau lt Gree n Thre shold 0–255 Default B lue Thresh old 0–255 Specify which c olor to drop and to adjust the dr opout setting for each color threshol d. Notes: • None is the factory default setting for Color Dropout.
FTP Settings menu Use To Forma t PDF (.pdf) Secure PDF (.p df) TIFF (.tif) JPEG (.jpg) XPS ( .xps) Specify the format of the file for FTP sending. Note: PDF (.pdf) i s the factory default setting. PDF Vers ion 1.2–1. 7 A–1a Set the version level of th e PDF file for FTP sending.
Use To Orig inal Size Letter Legal Executive Folio Stat emen t Oficio ( Mexico) Universal Auto Si ze Sens e Mixed Sizes A4 A5 A6 JIS B 5 Custom Scan Size [x] Book Orig inal Busi ness C ard 3 x 5 in . 4 x 6 in . Specify th e paper size of the original docum ent.
Use To Use Multi ‑ Page TIFF On Off Choose between si ngle-page TIFF fi les and multiple ‑ page TIFF file s. For a m ultiple-p age scan ‑ to ‑ FTP j ob, eit her on e TI FF file i s c re ate d co ntai ni ng a ll t he pages, or multiple TIFF file s are created with one file for each page of the job.
Use To Negative Image Off On Create a negative imag e of the original document. Note: Off i s the factory d efaul t settin g. Shadow Deta il ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factor y defaul t setti ng.
Finishing menu Use To Sides (Duplex) 1 sid ed 2 sid ed Spec ify whet her two ‑ sided (duplex) printing is set as the user default setting for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printin g from the software program.
Use To Paper Save r Off 2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple pages on one shee t of paper. Notes: • Off is the fact ory defau lt setti ng. • When the number of pages per shee t is selected, each page is sca led so that the number of pages you want can be displa yed on the sheet.
Use To Enhance Fine Lines On Off Enable a prin t mode preferable for files such as archit ectural drawings, maps , electrical circuit diag rams, and flow charts. Notes: • Off is the fact ory defau lt setti ng. • You can set this option fr om the printer software.
XPS menu Use To Print Error Pages Off On Print a page c ontaining info rmation on erro rs, including XM L markup errors . Note : Of f is th e facto ry default se tting. PDF menu Use To Scale t o Fit Yes No Scale page content to fit the sel ected paper size.
Use To PCL Emulation Settings Pitch 0.08–100 .00 Specify the font pitch fo r scalable monospaced f onts. Note s: • 10 is t he factory def ault setting. • Pitch refe rs to the number of f ixed ‑ space characters pe r inch (cpi). This can be increased or decr eased in 0.
Use To Tray Renumber Assign Multipurpose F eeder Off None 0–199 Assign Tray [x] Off None 0–199 Assign Manual Paper Off None 0–199 Assign Manual Envelope Off None 0–199 Configure the printer to work with pr inter software or pr ograms that use different source ass ignments for trays and feeders.
HTML menu Use To Font Name Albertus MT Antiq ue Oliv e Appl e Chan cery Arial MT Avant Garde Bodoni Bookma n Chi cago Clarendon Coop er B lack Copperplate Coro net Cou rier Eurostile Garamond Geneva G.
Use To Margin S ize 8–25 5 mm Set the page margi n for HTML documents. Note s: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not Print Print Specify whether to print backgrounds on HTML docu ments.
Menu item Description E ‑ mail Guide Provides information abou t sending e ‑ mail s using addresses, shortcut numbers, or the address book, and about changing settings Fax Guide Provides informati.
Saving money and the environment Lexmark is co mmitted to environmental sustainabi lity and is continuall y improv ing its printer s to reduc e their impac t on the environment. We design with the environment in mind, engineer ou r packaging to redu ce materials, and provide coll ection and re cycli ng progra ms.
Avoid paper jams Correct ly set the p aper typ e and size to avoid p aper jams . For mor e informatio n, see “ Avoiding jams” on pag e 171. Saving energy Using Eco ‑ mo de Use Eco ‑ Mode to quickly s elect on e or more ways to reduc e your print er's env ironmenta l impact .
Use To On Reduce printer noise. Note s: • Print jobs process at a re duced speed. • Printer engine motors do not start until a document is ready to print. There is a short del ay before the first page is printed. • The alarm control and cartridge alar m sounds are turned off.
Using Hi bernate mode Hibernate is an ultra ‑ low ‑ power opera ting mode . When operatin g in Hiber nate mode, a ll othe r system s and dev ices are powe red down saf ely. Notes: • Make su re to wake t he printe r from Hib ernate mode befo re sending a print jo b.
Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/Por ts men u. The IP addres s appea rs as four sets of numbers separated by periods, su ch as 123. 123.123.123. • If you are using a proxy se rver, then tempo rarily disable it to load the Web page correctly.
Recycling Lexmark packaging Lexmark cont inually str ives to minim ize packaging. Less packag ing helps t o ensure th at Lexmark p rinters are tr ansported in the most efficient and environmentally sensitiv e manner and that there is less packaging to dispose of.
Securin g the prin ter Statement of Volatility Your print er co ntains va rious t ypes of m emory tha t can stor e devic e and netw ork sett ings, and us er data. Type of memory Description Volatile memory Your printer uses stand ard random access mem ory (R AM) to temporarily buffer user data du ring simple print jobs.
The printer w ill perform a po wer ‑ on rese t, and then retu rn to no rmal opera ting mode. Finding printer secu rity in formation In high-sec urity e nvironme nts, it may be necessary to take addi tional st eps to ma ke sure that confidenti al data s tored in the pri nter cannot be a ccess ed by un auth orized pers ons.
Maintaining the printer Cleaning the printer pa rts Cleaning th e printer Note: You ma y need to perf orm th is task af ter every f ew mon ths. Warn ing— Potent ial D amag e: Dam age to the p rinter caused by im proper handling is not co vered by t he printer warranty.
Cleaning th e scanner glass Clean th e scanner glass if you encounte r print quality pro blems, such a s streaks on copied or scanned images. 1 Slight ly dampen a soft, li nt-free c loth or pa per towel wi th wate r. 2 Open t he sc anner cover. 3 Clean all the areas shown, and then let them d ry.
Checking the stat us of parts an d supplies A message app ears on the display whe n a replacement supply item is neede d or when maintenance is required .
Ordering su pplies To order part s and su pplies i n the U.S. , contact Lexmark at 1-8 00-539-6275 for informa tion about Lexmar k authori zed supplie s deal ers in your a rea. In o ther cou ntrie s or regi ons, vi sit the L exmark Web site at www.lexmark .
Item Regul ar ca rtri dg e Worldwide High Yiel d Toner Cartridge 600HA Ordering a maintenance kit Notes: • Using c ertai n types o f paper may req uire more frequen t rep lacement of the mai ntenanc e kit.
• High hum idity abo ve 80% • Salty a ir • Corros ive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Pre ss the but ton on the ri ght si de of th e printe r, and t hen ope n the f ront do or. 2 Pull the tone r cartr idge out using t he handle.
4 Sha ke the ne w cartr idge to r edist ribute the ton er. 5 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the prin ter. Warning—Pote ntial Da mage: Do not expo se the i maging u nit to di rect light for m ore than 10 minut es.
Replacing the imagin g unit 1 Pre ss the but ton on the ri ght si de of th e printe r, and t hen ope n the f ront do or. 2 Pull the tone r cartr idge out using t he handle.
4 Unpack the new imagin g unit, and then shake it. 5 Remove all pa cking ma terials from the imaging un it. Warning—Pote ntial Da mage: Do not expo se the i maging u nit to di rect light for m ore than 10 minut es. Extended exposure to light m ay cause pri nt qualit y problems.
7 Insert th e ton er cartri dge into the prin ter by al igning the side rails of the cart ridg e with the ar rows on the side r ails insi de the prin ter. 8 Clos e the front do or. Moving the printer CAUTION—PO TENTIAL IN JURY: The pr inter we ight is greater than 18 kg (40 lb) and requi res tw o or mor e trained p ersonnel to lift it safel y.
• Use the hand holds l ocated on both s ides o f the printer to lift it. • Make s ure your fing ers are n ot under the print er when you set it down. • Before setting up the print er, make sure there is adequate clearanc e around it. Use only the power cord provided with this p roduct or t he manufacture r's authorized repl acement.
Managing the printer Finding adva nced networking an d administra tor information This chapt er cove rs basi c adminis trative s upport ta sks using the Embe dded Web S erver.
Viewing reports You can view some repo rts from the Emb edded Web Server . These reports are usefu l for assessing the status of the printer , networ k, and su pplies. 1 Open a Web browser, and then type the print er IP address in the ad dress field. Notes: • View the printer IP address in the TCP/IP sect ion in t he Network/Por ts men u.
Notification Description Non Continuable Stop 1,2 The printer stops pro cessing jobs when the supp ly conditi on is reached. The supply must be replaced to continue pri nting. 1 The printer generates an e-mail about the status of the supply when supply notifica tion is enabled.
Clearin g jams By carefully select ing paper and speci alty media and loa ding it properly , you sh ould be able to avoid most j ams. If j ams occur, then follow t he step s outl ined i n this cha pter. Warn ing— Potent ial D amag e: Never us e any tool to remove a jam.
• Make sure the guides in t he tray or the multipurpose feeder are prop erly positioned and are not press ing tightly agains t the p aper or en velope s. • Push th e tray firm ly into the prin ter aft er loadi ng pape r. Use recommended paper • Use onl y recommen ded paper or specialty med ia.
1 2 3 4 5 6 7 Jam ac cess ar ea Printer control panel message What to do 1 Automatic document feeder (ADF) [x] ‑ page jam, open automatic feeder top co ver. [28y.x x] Remove all paper f rom the ADF tray, and then remove the jammed paper. 2 Standard b in [x] ‑ page jam, c lear standard bin.
[x] ‑ page jam, op en front do or. [ 20y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter might be hot. To r educe the risk of i njury from a hot component, allow the s urface to cool before touching it. 1 Pre ss the but ton on the ri ght si de of th e printe r, and t hen ope n the f ront do or.
3 Lift the green handle, and then pull the imaging unit out of the p rinter. Warning—Pote ntial Da mage: Do not touch the shin y blue photocondu ctor drum und er the imag ing unit. Doing so may aff ect the qua lity of future pr int jobs. 4 Place th e imaging uni t aside on a flat, smooth surface.
Note: M ake sure all paper fragments ar e removed. 7 Inser t the im aging uni t by ali gning th e arrows on the si de rail s of the unit with the ar rows on the side rails in side the p rinter, a nd then insert the ima ging unit into th e prin ter.
9 Clos e the front do or. 10 From the pri nter contro l pane l, touc h to clear the me ssage a nd cont inue p rinting . For non ‑ touch ‑ screen p rinter model s, s elect Ne xt > > Cle ar the j am, p ress OK > . [x] ‑ page jam, open rear door.
4 Close the rear door, and then the front door. 5 From the pri nter contro l pane l, touc h to clear the me ssage a nd cont inue p rinting . For non ‑ touch ‑ screen p rinter model s, s elect Ne xt > > Cle ar the j am, p ress OK > . [x] ‑ page jam, clear s tandard bin .
[x] ‑ page jam, remove tray 1 to clear duplex. [23y.xx] CAUTION —HOT SURFA CE: The inside of the prin ter might be hot. To r educe the risk of i njury from a hot component, allow the s urface to cool before touching it. 1 Pul l the tray compl etely o ut of the print er.
4 Ins ert the tra y. 5 From the pri nter contro l pane l, touc h to clear the me ssage a nd cont inue p rinting . For non ‑ touch ‑ screen p rinter model s, s elect Ne xt > > Cle ar the j am, p ress OK > . [x] ‑ page jam, open tray [x].
3 Ins ert the tra y. 4 From the pri nter contro l pane l, touc h to clear the me ssage a nd cont inue p rinting . For non ‑ touch ‑ screen p rinter model s, s elect Ne xt > > Cle ar the j am, p ress OK > . [x] ‑ page jam, clear ma nual feeder.
3 Reload paper into the mul tipurpo se feeder. Note: M ake sure the p aper guid e ligh tly rest s again st the edge of the pa per. 4 From the pri nter contro l pane l, touc h to clear the me ssage a nd cont inue p rinting . For non ‑ touch ‑ screen p rinter model s, s elect Ne xt > > Cle ar the j am, p ress OK > .
5 Strai ghten the edges of the or iginal doc uments, then loa d the origin al document s into the AD F, and then adjust the paper gu ide. 6 From the pri nter contro l pane l, touc h to clear the me ssage a nd cont inue p rinting . For non ‑ touch ‑ screen p rinter model s, s elect Ne xt > > Cle ar the j am, p ress OK > .
Troubleshooting Understanding printer m essages Cartridge low [88.xy] You m ay nee d to o rder a ton er car tridge . If nece ssary , sele ct C ontin ue on the printer control panel t o clear t he mes sage and cont inue print ing. For non ‑ touch ‑ screen p rinter mo dels, pr ess to confirm .
Change [paper so urce] to [paper size] l oad [orientation] Try on e or m ore of t he follo wing: • Load th e correct paper si ze and type in the t ray, veri fy the pape r size an d type s ettings are specif ied in the P aper menu on the printer control pa nel, and the n select Fi nished changing p aper .
Defect ive f lash dete cted [5 1] Try on e or m ore of t he follo wing: • Replace the defective flash memory card. • From th e printer con trol panel, s elect Co ntinu e to igno re the m essage a nd contin ue printi ng. F or non ‑ to uch ‑ screen printer models, press to co nfirm.
Fax Station Nu mber not set up. Contact system admi nistrator. Try either of the following: • From the print er cont rol pan el, sel ect Cont inu e to clear the mess age. For non ‑ touc h ‑ screen print er models, press to con fir m. • Complet e the Analo g Fax Setu p.
Insuffic ient memory for Flash Me mory Defrag ment operation [37] Try on e or m ore of t he follo wing: • From the print er cont rol pan el, sel ect Cont inu e to stop t he defrag mentatio n and con tinue pr inting. For non ‑ touch ‑ scre en printer mo dels, pres s to co nfirm.
Load manual feeder with [custom type n ame] [paper orientation] Try on e or m ore of t he follo wing: • Load th e multi purpose feeder wit h the corr ect si ze and type o f paper. • Dependi ng on your printer m odel, touch Cont inue or press to cle ar the m essage and continue print ing.
Load [paper so urce] with [custom type name] [paper orien tation] Try on e or m ore of t he follo wing: • Load the tray or feeder with the corr ect size and type of pap er. • To use the tray that has the correct size or type of paper, sele ct Fini shed lo ading pape r on the printer co ntrol p anel.
Mainte nance kit nea rly low [80. xy] For mor e informa tion , visit t he Lexmark suppo rt Web si te at ht tp://s uppo rt.le xmark .com or contact cus tomer s upport, and then report the mes sage. If nec essary, select Conti nue to clear th e mes sage and co ntinue printin g.
• Update the network f irmwar e in the p rinte r or prin t ser ver. Fo r more informat ion, vi sit th e Lexmar k suppor t Web site at htt p:/ /sup port. lexma rk.co m . No analog phone li ne connected to modem , fax is disable d. Connect t he printer to an analo g phone l ine.
For more in formation , visit http:/ /support .lexma rk.com or cont act cust omer su pport. Reinstall missing or un responsiv e cartridge [31.xy ] Try on e or m ore of t he follo wing: • Check if the ton er cartr idge is mi ssing. If missing , install th e toner ca rtrid ge.
Note: If you do not have a replacement cartridge, then see t he “Ordering supplies” section o f the User’s Guid e or visit www.le xmark. com . Replace cartridge, printer region mismatch [42.xy] Install a toner c artridg e that m atches the reg ion num ber of the printer .
Replace jammed ori ginals if restarting job. From the printe r con trol pane l, try on e or m ore of the followin g: • Select Canc el job to clear the message and cancel the scan job.
Scan ner dis abled. Cont act sy stem admin istrat or if pro ble m persi sts. [ 840 .02] From the printe r con trol pane l, try on e or m ore of the followin g: • Select Contin ue with s canne r disable d to ret urn to the home screen, and then contact yo ur system sup port person .
Standard USB port disabled [56] From the printer contro l panel, select C ontin ue to clear the mess age. For non ‑ touch ‑ screen pr inter mode ls, press to con firm. Notes: • The pri nter dis cards any dat a recei ved thro ugh th e USB port . • Make su re the U SB Buf fer men u is not s et to Dis abled .
Weblink se rver not set up. Contact sy stem administrator. Select Continu e to clear the message. Fo r non ‑ touch ‑ screen print er models, pres s to confirm .
Action Yes No Step 5 Check if the cables connecting the printer and the computer are inserted in the correc t ports. Are the cables ins erted in the co rrect ports? Go to step 6.
Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer co ntrol panel. Does Ready appear on the printer displ ay? The p rob lem is s olve d. Go to st ep 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on.
Action Yes No Step 4 a Check if the internal opti on is selected. It may be necessary to manuall y add the internal option in the pri nter driver to make it avai lable for print job s. For more informa tion, see “Updating availabl e options in the printer driver” on page 24.
Paper feed problems Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control pan el, navigate to: Settings > General Settings > Print R ecovery > Ja m Recovery 2 Selec t On or Auto . 3 Depending on your printer model, press or touch Su bmi t .
Paper jam m essage rema ins after ja m is cle ared Action Yes No a Do either of the following: • For touc h ‑ screen printer models, touch or Done . • For non ‑ to uc h ‑ screen printer models, select Next > > Clear the jam, press OK > .
Action Yes No Step 2 a From the Paper menu on the prin ter control panel, set the paper size and type to match the paper loaded i n the tray. b Resend the print job. Did the job print from the correc t tray or on the correct paper? The p rob lem is s olve d.
Multiple ‑ language PDF files do not print Action Yes No Step 1 a Check if the print options for the PDF output are set to embed all fonts. For more information , see the docum entation that c ame with Adobe Acrob at. b Generate a new PDF file, and then resend the print job.
Action Yes No Step 4 a Check if the ports (USB, ser ial, or Ethernet) are working and if the cables are securel y connected to the computer and the printer. Note: For more inform ation, see the setup documentation that came with the printer. b Resend the print job.
Action Yes No Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. Did the job print? The p rob lem is s olve d. Go to st ep 4.
Tray linking does not work Notes: • The trays can detec t paper l ength. • The multipurpose feeder does not automat ically detect the paper size. You must s et the size from the Paper Size/Type m enu. Action Yes No Step 1 a Open the trays, and then check if they contain p aper of the same size and type.
Print qual ity probl ems Char acter s ha ve jag g ed or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the printer control pan el, navigate to: Menus > Reports > Print Fonts 2 Selec t PCL Fonts or PostScri pt Fonts .
Action Yes No Step 2 From the printer cont rol panel, set th e paper size and type in th e Paper menu to match the paper loaded in the tray. Do the paper size and type match th e paper loaded in the tray? Go to step 3. Do one or more of the following : • Specify the paper size from the tray settings to match the paper loaded in the tray.
Action Yes No Step 2 a Replace the fuser. For more information on installin g the fuser, see the instruction sheet that came with t he part. b Resend the print job. Do compressed images still appear? The pr oble m is so lve d. Con tact custome r support .
Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware program is using a correct fill pattern. b Resend the print job. Do horizontal voids app ear on prints? Go t o st ep 2. The p rob lem is s olve d.
Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correct positi ons for the paper size loaded. b Resend the print job. Are the margins co rrect? The p rob lem is s olve d. Go to st ep 2.
Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct position s for the size of the paper loaded. Are the width and length guides positi oned correctly? Go to step 2.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correct positi ons for the size of the paper loaded in the tray. b Resend the print job.
Print is too dark Action Yes No Step 1 a From the Quality menu o n the printer con trol panel, r educe the toner darkness. Note: 8 is th e factory default setting. b Resend the print job. Is the print still too dar k? Go t o st ep 2. The p rob lem is s olve d.
Action Yes No Step 5 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidity. Store p aper in its original wrap per until you use it. b Resend the print job. Is the print still too dar k? Go t o st ep 6. The p rob lem is s olve d.
Action Yes No Step 4 Make sure that the paper has no texture or roug h finishes. Are you printing on textur ed or rough paper? From the printer control panel, cha nge the texture settings in the Paper Text ure menu to match the paper you are printing on.
Action Yes No Step 1 a Check if there is packing materia l left on the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Check if the packi ng material is prope rly removed from th e imaging unit. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes.
Action Yes No Step 1 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty problems.
Shadow images appear on prin ts ABCD ABCD ABCD ABCD Leading edge Trailing edge Action Yes No Step 1 Load paper with the corr ect paper type and weight in the tray. Is paper with the correct pap er type and weight loaded in the tray? Go to step 2. Load paper with the correct paper type and weight in the tray.
Action Yes No Step 1 a Move the width and lengt h guides in the tray to the correct positi ons for the size of the paper loaded. b Resend the print job. Is the print still skewed? Go t o st ep 2. The p rob lem is s olve d. Step 2 a Check if you are print ing on a paper that is supported by the tray.
Action Yes No Step 4 a Rein sta ll the imag ing un it. 1 Remove the toner car tridge, and then the imaging unit. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes. Extended exposure to light may cause print quali ty problems.
Action Yes No Step 3 a Load paper from a fresh pac kage. Note: Paper absorbs moisture due to high humidity. Store p aper in its original wrap per until you use it. b Resend the print job. Do streaked vertical li nes appear on prints? Go t o st ep 4. The p rob lem is s olve d.
Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the pri nter control panel, check th e paper type and weight. Do the paper type and texture match the paper load ed in the tray? Go to step 2. Specify the paper type and weight from the tray settings to ma tch the paper loaded in the tray.
Uneven print density Action Yes No Replace the imaging unit , and then resend the print job. Is the print density uneven? Contact customer support . The pr ob lem is s olve d. Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your sof tware program is using a correct fill pattern.
Action Yes No Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner car tridge, and then the imaging unit. 2 Firmly shake the imaging uni t. Warn ing—P oten tia l Damag e: Do n ot expose the imaging unit to direct light for mor e than 10 minutes.
Scanner un it does not close Action Yes No Check if there are no obstructi ons between the scanner unit and the printer. a Lift the scanner unit. b Remove any obstruction tha t keeps the scanner unit open. c Lower the scanner unit. Did the scanner unit cl ose properly? The pr oble m is so lve d.
Action Yes No Step 6 Check the copy settin gs. From the Copy screen, check if the Content Type and Content Source settings are correct for the doc ument being scanned. Are the Content Type and Content Source settin gs correct for the document being scanned? Go to step 7.
Action Yes No Step 2 Check if the paper size setting matches the size of the paper loaded in the tray. From the Paper menu on the prin ter control panel, check th e Paper Size se tting . Does the paper size setting match the size of the paper loaded in the tray.
Action Yes No a From the printer control pa nel, navigate to: > Settings > > General Settings > > Run initial setup > > b Tur n o ff the pri nte r, and t hen tu rn it ba c k on. The “Select your language” screen a ppears on the printer display.
Cann ot se nd or receive a fax Action Yes No Step 1 Check if an error or status message appears on the display. Is there an error or sta tus message on the display? Clear the erro r or status message. Go to step 2. Step 2 Check if the power cord is plugg ed into the printer and a proper ly grounded electrical outlet.
Action Yes No Step 6 Check if the print er is connected to an anal og phone service or the correc t digital connec tor. The fax modem is an analog device . Certain devices can be connected to the printer so that digi tal telephone services can be used.
Action Yes No Step 10 a Temporarily disable voice mail servi ce. For more i nformation, contact your telephone company. Note: If you want to u se both voice mail and the printer, then consider addi ng a second te lephone line for the printer. b Try sending or rec eiving a fax.
Action Yes No Step 3 Replace the toner c artridge. For mo re information, se e the instruction sheet that came with the supply. Can you receive faxes? The pr oble m is so lve d. Con tact custome r support . Can rece ive but no t send faxes Action Yes No Step 1 Check if the pri nter is in Fax mod e.
Recei ved fax has po or print quali ty Action Yes No Step 1 Ask the person who sen t you the fax to: a Check if the quality of the orig inal document is satisfactor y. b Increase the fax scan resolution, if possible. c Resend the fax. There ma y have been a problem with the quality of the telephone line connection.
• “Scanning takes too long or freeze s the computer” on page 238 • “Poor s canne d im age q uali ty” on page 239 • “Parti al docum ent or photo sc ans” on page 240 The scanner do es not respond Action Yes No Step 1 Check if the printer is turn ed on.
Scan job was n ot successfu l Action Yes No Step 1 Check the cable connections. Make sure the Ethe rnet or USB cable i s securely connec ted to the computer and the pr inter. Are the cables securely connected? Go to step 2. Connect the cables properly.
Action Yes No Step 2 Select a lower scan resolution. Does scanning still take too long o r freeze the computer? Contact customer support . The pr ob lem is s olve d. Poor scanne d image quali ty Action Yes No Step 1 Check if an error message appears on the display.
Action Yes No Step 7 Increase the scan resolution settings for a higher ‑ quality output. Did the increased resolution produ ce a higher ‑ quality output? Problem solved. Contact customer support . Partial document or ph oto scans Action Yes No Check the placement of the document or photo.
Action Yes No Step 3 Check if the network is working. a Print a network setu p page. b Check the first section of the n etwork setup page and confirm that the status is Connected. Note: If the status is Not Connected, then the connection may be intermittent, or the network cabl e may be defective.
Live c hat You can chat directly with a service representative. Th ey can work with you to solve your printer probl em or provide assistance through Assisted Service where the service representative c.
Notices Prod uct i nfor mat ion Produc t name: Lexmark MX310dn Machin e type: 7015 Mode l(s): 270 Edition notice May 2013 The foll owing p aragraph does not ap ply to any coun try whe re su ch provisio ns are incon sistent with l ocal law : LEXMARK INTERNATIONAL, INC.
Licensing noti ces All li cens ing noti ces ass ociat ed with th is prod uct can be viewed from the ro ot directo ry of the in stall ation so ftware CD. Trademarks Lexmark, Lexmar k with diam ond design , and Ma rkVision ar e trademarks of Lexmark Int ernational, Inc.
Noise emission levels The following measuremen ts were made in acc ordance with ISO 7779 and reported in conform ance with ISO 9296. Note: Some modes may not ap ply to your p roduct. 1-meter average sound pressure, dBA Printing 5 2 dBA Scanning 45 dBA Copying 54 dBA Read y N/A Values are subject t o change.
Static sensitivity notice This s ymbol i dentifi es stat ic-sens itive parts. Do not touch in the area s near these symbols without firs t touchin g the metal frame o f the pr inter.
DANGER - Invisible l aser radiation wh en cartridges are r emoved and interlock defeated. Avoid e xposure to laser b eam. PERIGO - Radi ação a laser invisível se rá liberada se os cartuch os forem removidos e o lacre rompido. Evite a exposição aos feix es de laser.
Sleep Mode This product is design ed with an energy-saving mode called Sleep Mo de . The Sleep Mode saves energy by lo wering power co nsumpti on duri ng exte nded per iods of inact ivity. Th e Sleep M ode is aut omatic ally eng aged af ter this product is not used for a sp ecified period of time, called the Sleep Mode Timeout .
日本の VCCI 規定 製品にこのマーク が表示されている場合、次の要件を満たし ています。 この装置は、クラス B 情報技術装置です。この装置は 、家.
after July 23, 2001, the REN for this product is part of the product i dentifier that has the format US:AAAEQ##TXXXX. The digits re presented b y ## are th e REN without a decimal poin t (for example, 03 is a REN of 0.3). For earl ier products , the REN is shown separately on the label.
the countr y/region of use. Th is is to av oid dama ge to the equipmen t caused by lo cal light ning strike s and ot her elect rical surges. This equipment uses CA11A telephon e jacks. Avis réservé aux utilis ateurs du r éseau téléphonique du Canada Ce produi t est confo rme aux spéc ificati ons techn iques d’I ndustrie Canada.
Lexmark Intern ational, Inc. LEX-M0 3-002 A11- 0160001 JP Using this p roduct in Switzerland This pro duct requir es a Swis s billin g tone filt er (Lexmark pa rt number 80D1877) t o be installed on any lin e which rece ives meter ing pulses in Switzer land.
Complian ce is indicated by the CE marking. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
To prevent radio in terference to th e licensed service, this device is intend ed to be operated indoo rs and away from windows t o provide m aximum shieldi ng. Equip ment (or its transmit antenna ) that is installed ou tdoors is subject to licensing .
Complian ce is indicated by the CE marking. The manufa cturer of t his prod uct is: Lexmark Inter national, I nc., 740 W est Ne w Circle Road , Lexington, K Y, 40550 USA. The authorized representat ive is: Lexmark International Te chnolo gy Hu ngá ria Kf t.
Español Por medio de la presente, Lexmark International , Inc. dec lara que e ste produ c to cumple con los requ isitos esenciales y cuales quiera ot ras disposicio nes aplica bles o exig ibles de la D irectiva 1999/5 /CE. Eesti Käe solevaga kinnit ab Lexmark International, Inc.
The use of th is product or ser vice is subject to th e reason able, non-di scrimin atory t erms in the Intelle ctual Pro perty Rights (IPR) Di sclosur e of Ce rticom Co rp. at th e IETF fo r TL S Suite B Profile for Tr anspor t Laye r Securi ty (T LS) im plement ed in th e product or serv ice.
Limited warranty service The warrant y period s tarts on t he date o f origina l purchase as show n on the pur chase re ceipt and ends 12 months la ter provided that t he warranty period for any s upp.
MERCHAN TABILITY , FITNE SS FOR A PARTIC ULAR PURP OSE, AN D SATISFA CTORY Q UALITY. ANY WARR ANTIES THAT MAY NOT BE D ISCLAIMED UNDE R APPLICABLE L AW ARE LIMITED IN DU RATION T O THE WARRANTY PERI OD. NO WARRANTI ES, EX PRESS OR IMPLIED, W ILL APP LY AFTER T HIS PER IOD.
Index Numerics 250 ‑ sheet tray installi ng 19 550 ‑ sheet tray installi ng 19 Symbol s [x] ‑ page jam, clear manual feeder. [25y.xx] 181 [x] ‑ page ja m, clear s tandard bin . [20y.xx] 178 [x] ‑ page jam , open au tomatic feeder top cover. [28y.
Eco ‑ Mode 150 Hibernate mode 15 2 Quiet mode 150 Schedu le Power M odes 153 Sleep mode 151 conse rving suppli es 149 contact ing custo mer suppor t 241 contro l panel, printer indicato r light 1 3 .
Error reading USB drive. Remove USB. 186 Error reading USB hub. Remove hub. 186 Ethernet ne twork preparin g to set up for Et hernet printin g 25 Etherne t network setu p using M acintos h 25 using W .
Imaging unit ve ry low, [ x] esti mated pages re main [84.xy] 187 Incorrect paper size, open [paper source] [34] 187 indica tor light printer control panel 13 initial fax setup 73 using t he Embedded .
N Network [x] menu 109 Network [x] softwa re error [54] 191 Network Card menu 110 Network Repo rts menu 1 10 netwo rk s etting s Embedded Web Serv er 168 networ k setup page printin g 30 Networking Guide where to find 168 No analog phone line connected t o modem, fax is dis abled.
print t rouble shooti ng incorrect characte rs print 2 03 incorrect margins o n prints 21 3 jammed pages are not reprint ed 202 job prin ts from wrong t ray 20 3 job prin ts on wr ong pape r 203 jobs .
Replace all o riginals if re starting job. 193 Replace cartridge, 0 estimated pages re main [88.xy] 193 Replace car tridge, print er region mismatch [42.xy] 194 Replace defective imagi ng unit [31.xy] 194 Replace imag ing unit, 0 estimated pages re main [84.
functi ons 11 scann er glass 12 Scanner auto matic feeder c over open 195 Scanner disabled by admin [840.01] 195 Scanne r disabl ed. Contac t syste m administ rato r if prob lem persist s. [840.02] 196 scanne r glass cleaning 158 copyin g using 58 Scanner jam , remove all origi nals from the scanne r [2yy.
trans paren cies copying o n 58 loading, mu ltipurpose feeder 36 tips 49 tray s linking 40 loading 31 unlink ing 40 troubl eshootin g cannot open Emb edde d Web Server 240 checking an unres ponsiv e p.
wireless setup wizard using 28 X XPS me nu 143 Index 269.
An important point after buying a device Lexmark 270 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark 270 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark 270 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark 270 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark 270 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark 270, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark 270.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark 270. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark 270 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
