Instruction/ maintenance manual of the product 120 Lexmark
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www.lexmark.com User’ s Guide J uly 2005 Lexmark and Lexmark w ith diamond design ar e trademarks of Lexmark In ternational, Inc., registered in the United States and/or other countr ies.
2 Edition: Jul y 2005 The follow ing paragraph does not apply to an y country where such pr ovisions are inconsistent with local la w: LEXMARK INTE RNA T IONA L, IN C.
3 Contents Chapter 1: Overview ...... .. .. ........... .. ........... .. . ........... ........... .. ........... .. .. ........... .. ........... . ...... 5 Chapter 2: Using the operator panels ...... .. ....... .. ......... ......... ....... .. .. .
4 Conten ts Chapter 5: Supplies informati on .......... .. ........... ........... ........... ........... ........... ........... ....... 65 Supply i tems needed ...................... ................. ................. ................. ...........
Ov er vie w 5 1 Over view The print er is av ailable in two m odels: Le xmark E120 (base m odel) with 600 dpi (d ots per inch) to 1200 IQ (image qual ity) resoluti on, 8 MB o f standard memory , and a.
Ov er vie w 6 Over view The po wer b utton an d the po wer cord por t are lo cated at the re ar of the p rinter , on the left. T he USB por t and a cabl e loc k acces s point ca n also b e f o und at th e rear of t he printer , on the right. T he netw ork mode l (Le xmark E12 0n) has an Ethernet port located just below t he USB port.
Ov er vie w 7 Over view The netw ork model (L ex mark E120n) ha s six l ights and tw o buttons . Not e: The Co ntinue button also functi ons as a li ght on the E120n mod el. • Pres s and r eleas e Continue to r esume printi ng. • Pres s the Continue bu tton from t he Ready s tate to print m enu and network set up pages .
Using t he operator panels 8 2 Using th e opera tor pan els Section Pag e Over view of the L exmar k E120 oper ator pan el 9 Under standing the Le xmark E120 op erator panel lig hts 10 Oper ator p ane.
Overv iew of the Lexmark E120 opera tor panel 9 Using the operator panels Over view of the Le xmark E120 op erator panel The print er operat or panel ha s two b uttons and tw o lights . Lights indicate the status of the printer . Butto ns are used to contin ue or ca ncel the c urrent print jo b .
Overv iew of the Lexmark E120 opera tor panel 10 Using the operator panels Understanding the Lexmark E120 operator panel lig hts Opera tor panel lights m ean diff erent things, d epending on the se quence . Lights tha t are off , on, and/or b linking indic ate printer cond itions s uch as printer st atus, interventio n, or service.
Overv iew of the Lexmark E120 opera tor panel 11 Using the operator panels Load media (R eady / Data light b links once) Print side tw o of a d uplex job (Rea dy / Data ligh t bli nks once) Memory ful.
Overv iew of the Lexmark E120 opera tor panel 12 Using the operator panels Operator panel codes for the Lexmark E120 F ollow ing are e xplanat ions of the p rimary and secondary light sequenc es, an d what can be done to clear the m.
Overv iew of the Lexmark E120 opera tor panel 13 Using the operator panels Busy W aiting Light s equen ce: Ready / Data—Blinking Mess age : Printer is b usy rec eiving and processi ng data o r printing. Solutio n: • Busy: – W ait f or message to cle ar .
Overv iew of the Lexmark E120 opera tor panel 14 Using the operator panels Cancel job / Reset printer Flushing buffer Inv alid engine code Light s equen ce: • Ready / Data—On • Error—On Mess age : • Current j ob is canc eled. • Printer is resett ing to the user de f ault s ettings .
Overv iew of the Lexmark E120 opera tor panel 15 Using the operator panels Not ready Printing f ont list or menu settings page Pr ogramming engine code or system code Light s equen ce: Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 16 Using the operator panels Restoring factory default s C artridge region mismatch Light s equen ce: • Ready / Data—On • Error—On Mess age : Printer is r esetting to th e original f actory defa ult settin gs.
Overv iew of the Lexmark E120 opera tor panel 17 Using the operator panels Missing cartridge / Defecti ve cartridge detected Open door Light s equen ce: Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 18 Using the operator panels Complex page ENA connection lost Light s equen ce: Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 19 Using the operator panels Insufficient c ollation are a Load media Light s equen ce: Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overv iew of the Lexmark E120 opera tor panel 20 Using the operator panels Print side tw o of a duplex job Memory full Light s equen ce: Error—Blinki ng Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence. Ready / Data—Blinks once Mess age : Print the ot her side of c urrent dupl ex print j ob .
Overv iew of the Lexmark E120 opera tor panel 21 Using the operator panels Host int erfac e disabl ed Jam in the printer paper path Not e: All jam s sho w the same primar y code . T o determine the jam location , vie w the seco ndary light sequ ence .
Overv iew of the Lexmark E120 opera tor panel 22 Using the operator panels Jam in T ray 1 / priority feeder Not e: All jam s sho w the same primar y code .
Overv iew of the Lexmark E120 opera tor panel 23 Using the operator panels Short paper T oner lo w Light s equen ce: Error—Blinki ng Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence. Ready / Data —Blinks th ree times Mess age : P aper leng th is too shor t to print t he f or matted data.
Overv iew of the Lexmark E120 opera tor panel 24 Using the operator panels Replace long-life photoconductor kit Ser vic e e rror Light s equen ce: Error—Blinki ng Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 25 Using the operator panels Over vie w of the Le xmark E120n o perator panel The print er operat or panel ha s two b uttons and six lights (Co ntinue b utton is both a light an d butt on). Lig hts indicat e the status of the printer .
Overvi ew of the Lexmar k E1 20n operator pa nel 26 Using the operator panels Understanding the Lexmark E120n operator panel li ghts The oper ator p anel lights mean diff erent thin gs, depen ding on t heir seque nce.
Overvi ew of the Lexmar k E1 20n operator pa nel 27 Using the operator panels Missin g cartridge / Def ective ca r tridge detected Open door Complex page ENA connec tion lost Insufficient c ollation a.
Overvi ew of the Lexmar k E1 20n operator pa nel 28 Using the operator panels Operator panel codes for the Lexmark E120n F ollow ing are e xplanat ions of the p rimary and secondary light sequenc es, an d what can be done to clear the m.
Overvi ew of the Lexmar k E1 20n operator pa nel 29 Using the operator panels Busy Resolution reduced Light s equen ce: Ready / Data—Blinking Mess age : Printer is b usy rec eiving and processi ng data o r printing. Solutio n: • Busy: – W ait f or message to cle ar .
Overvi ew of the Lexmar k E1 20n operator pa nel 30 Using the operator panels W aiting Cancel job / Reset printer Flushing buffer Light s equen ce: • Cont inue— On • Ready / Data—On Mess age : The printer is waitin g until a p rint timeout o ccurs, o r until add itional d ata is receiv ed.
Overvi ew of the Lexmar k E1 20n operator pa nel 31 Using the operator panels Inv alid engine code Not ready Printing f ont list or menu settings page Light s equen ce: • Ready / Data—On • Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 32 Using the operator panels Pr ogramming engine code or system code Restoring factory default s C artridge region mismatch Light s equen ce: • Ready / Data—On • Error—On Mess age : Ne w code is being prog rammed into th e engine or firmware .
Overvi ew of the Lexmar k E1 20n operator pa nel 33 Using the operator panels Change cartridge Open door Light s equen ce: • T oner Low/R eplac e PC K it—O n • Error—Blinki ng Mess age : Printer has de tected a re filled Retu r n Progr am toner c ar tridge has b een install ed.
Overvi ew of the Lexmar k E1 20n operator pa nel 34 Using the operator panels Complex page Missing ca r tridg e / Defectiv e car tri dg e dete ct ed Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 35 Using the operator panels ENA connection lost Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 36 Using the operator panels Insufficient c ollation are a Load media Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 37 Using the operator panels Print side tw o of a duplex job Memory full Light s equen ce: • Cont inue— Blin kin g • Load / R emov e Pa per—On Mess age : Print the ot her side of c urrent dupl ex print j ob .
Overvi ew of the Lexmar k E1 20n operator pa nel 38 Using the operator panels Network interf ace e r ror s Host int erfac e disabl ed Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 39 Using the operator panels Jam at the input sensor Jam between the input and exit sensor s Note: All jam s show th e sa me pr imar y code . T o determine the ja m locati on, vie w the se condary light s equence .
Overvi ew of the Lexmar k E1 20n operator pa nel 40 Using the operator panels Jam at printer e xit sensor Jam in T ray 1 / priority feeder Note: All jam s show th e sa me pr imar y code . T o determine the ja m locati on, vie w the se condary light s equence .
Overvi ew of the Lexmar k E1 20n operator pa nel 41 Using the operator panels Resour ce sa ve off Short paper Light s equen ce: • Cont inue— On • Error—On Second ary ligh t seque nce: Press twice qu ickly to see th e second ar y light sequ ence.
Overvi ew of the Lexmar k E1 20n operator pa nel 42 Using the operator panels T oner lo w Long-life photoconductor kit lif e warning Light s equen ce: • Cont inue— On • T oner Low/R eplac e PC K it—O n Mess age : The printer is ready to r eceiv e and p rocess data .
Overvi ew of the Lexmar k E1 20n operator pa nel 43 Using the operator panels Replace long-life photoconductor kit Unsuppor ted toner car tridge Ser vic e error Using the printer residen t W eb p age .
Pri nting the menu setting s and networ k se tup page 44 Using the operator panels The Le xmark E120n (n etwork model ), has a re sident W eb page, wh ich can be accesse d from the bro w ser . T o access t he residen t W eb page , type the printer’ s IP address in the U RL address fie ld of the b rowser (f or e xample , http:/ / 192.
Pr int me dia task s and tip s 45 3 Print media tasks an d tips Section Pag e T ypes of print medi a 46 Choosing app ropriate p rint media 46 Storing print med ia 48 Loading print media into T ray 1 4.
T ypes of pr int me dia 46 Print media tasks and tips Types of prin t media Recei ve opt imal use from the p rinter by properly load ing tra ys. Ne ver mi x media types with in a tra y .
Choosing appropr iate prin t media 47 Print media tasks and tips Preprinted forms and letterhead • Use o nly fo rms and let terhead printed using an offset lithog raphic or e ngra ved printi ng process . • Choose f or ms and letterh ead types th at absorb ink, b ut do not blee d.
Stor ing pr int med ia 48 Print media tasks and tips Card stoc k • Use card stoc k with a maximu m weig ht of 43 l b (163 g/m 2 ) bond an d a minim um si ze of 76 x 127 mm (3 x 5 inch). • Preprintin g, perf orati on, and cr easing c an signific antly aff ect print qual ity and caus e media handling or jamming problem s.
Loading p rint media into T ray 1 49 Print media tasks and tips F ollow the ste ps belo w to load print media i nto T ray 1: 1 Open p aper co ver b y lifting up until the cov er clic ks into a full y open st ate. 2 Adjust th e slide and attach ed back stop to th e length o f the sel ected print m edia.
Loading p rint media into T ray 1 50 Print media tasks and tips Prepare a stac k of print med ia f or loadi ng by fl ex ing or f anning it ba ck and fo r th. Straig hten the e dges on a le vel s urfa ce. 3 Place the pre pare d s tac k of print media into the tr a y and push the a ttached ba c k stop lig htly agai ns t the end of th e loaded sta ck.
Loading prin t media i nto the p rior ity feeder 51 Print media tasks and tips 5 Close the paper cov er . Loading p rint media into the priority feeder The priority f eeder is loc ate d at the fr ont of the printer , just abov e T ra y 1.
Prev e nting jams 52 Print media tasks and tips Preventing jams A void m ost jams by c orrectly loading p rint media . • Do not load wrinkled , creased , or damp p rint media. • Nev er m ix medi a ty pes wi t hin a t ra y . • Fle x, f an, and str aighten pape r bef ore loadi ng.
Clea ring ja ms 53 Print media tasks and tips Clearing jams When a ja m occurs , the printer st op s , and the Er ror li ght on the op erato r pa nel b l in ks .
Clea ring ja ms 54 Print media tasks and tips 3 Open th e top door , and rem ov e any lodge d print media from the pape r path. CAUTION: The fuse r ma y be ho t. T o a voi d persona l injury , use cautio n when open ing the to p door to re mov e a jam from the fuser are a.
Clea ring ja ms 55 Print media tasks and tips 5 Pull the front door u p until it clic ks into a n open pos ition , and r emove any lo dg ed p rin t medi a. 6 T o remov e print media be hind the t oner cartridge, it ma y be nec essary to remov e the tone r car tridge b y gr asping the plas tic hand le and pul ling str aight ou t.
Clea ring ja ms 56 Print media tasks and tips 7 Place th e toner ca r tridge on a flat, c lean surf ace. 8 Repla ce the toner c ar tridge b y placing i t into the guides a nd pushing i t into t he printer .
Clea ring ja ms 57 Print media tasks and tips 9 Close front door b y press ing firmly in the center of t he front door with y our thum b until th e door clic ks shut. 10 Mak e sure a ll other do ors are clos ed secure ly and pr ess Contin ue to resume printing.
Pr intin g tasks 58 4 Printing tasks Section Pag e Printing fr om the prio rity feeder 59 Printing on both sides of the paper (man ual duple x) 61 Printing m ultiple pa ge images on one page (N-up pri.
Pri nting from th e pri ori ty feeder 59 Printing tasks Printing fr om the priority feeder The m ultiple-s heet priority f eeder is locate d at the fro nt of the printer ju st abo ve T ray 1. It has an adjustab le guide on each side , and use s the T ra y 1 paper co v e r as a print media path.
Pri nting from th e pri ori ty feeder 60 Printing tasks 10 Hold both sides o f the print med ia close to the priority f eeder an d push in to the printer u ntil the med ia stops . Not e: Do not fo rce the print m edia into fe eder . Fo rcing med ia causes jams .
Pr inting o n both s ides of t he pape r (manual dup lex) 61 Printing tasks Prin ting on both s ides o f the paper (m an ual dup lex ) Printing on b oth sides of the pa per reduce s total printing c osts and is env ironmenta lly friendly . Macint osh doe s not sup port manual dupl e x prin ting.
Pr inting multi ple page i mages on one pag e (N-up pr intin g) 62 Printing tasks T o manua lly duple x a print job fro m a Windo ws co mputer: 1 Click File Æ Pri nt . 2 Click Preferences (or Options , Print er , or Setup , dependi ng on the applicati on) to vie w printer drive r settings .
Pr intin g on letter head 63 Printing tasks 4 T o print a visi ble b order aroun d each pa ge image , select Pri nt page borde rs . 5 Click OK . 6 Click OK on the Print window to send the job to print. From a Macintosh computer 1 F rom the com puter softw are appl ication, select Fi le Æ Print .
Cancelin g a pr int jo b 64 Printing tasks Canceling a prin t job A print jo b can be can celed from th e oper ator pane l or from the c omputer . The Ca ncel job light seq uence ap pears on t he oper ator pane l when a jo b is cancel ed (see Cancel job / Reset pri nter on page 14 or 30 ).
Suppl ies infor mat ion 65 5 Supplies inf ormation Section Pag e Supply i tems neede d 66 Orde ring supplies 66 Storing supplie s 67 Conserving s upplies 67 Assessing s upply n eeds 67 Check ing toner.
Supply items ne eded 66 Supplies information Supply items needed There ar e two supply ite ms to replac e: the long-lif e ph otoconduc tor kit and the to ner car tridge.
Assess ing suppl y needs 67 Supplies information Storing supplies Choos e a cool, clean st orage a rea f or suppli es. Sto re suppli es right side up in the origin al pac kaging until nee ded.
Changing t he toner c ar tr idge 68 Supplies information Changin g the tone r car t ridg e 1 Remo ve all printed pa ges from t he output b in. 2 Open th e front co ver by sliding th e release butto n to the le ft and lift ing the door u ntil it cl ick s into an ope n positi on.
Changing t he toner c ar tr idge 69 Supplies information 4 Unpac k the ne w toner cartridge. Not e: P acking m aterial from the new car tridge ma y be used to ship the old cartr idge back t o Le xmark f or recy cling. S ee Le xmark Retur n Program on p age 74 f or more inf ormation.
Changing t he toner c ar tr idge 70 Supplies information 7 Install the new toner cartridge by a ligning th e sides of t he toner cartr idg e with the guid es in the printe r and pushin g the tone r cartr idge in a s f ar as it wi ll go . The cartr idge stops when correctly install ed.
Changing the lo ng-life photocon ductor kit 71 Supplies information Chan ging the lo ng-li fe photo condu ctor k it Warning: When replacin g the long -lif e photoco nductor k it, do not touch the b lue drum. T ouching the drum will contam inate the l ong-lif e photoconduc tor kit an d aff ect print qua lity .
Changing the lo ng-life photocon ductor kit 72 Supplies information 3 Unpac k the ne w long-lif e photo conducto r kit, bein g careful not to touc h the b lue drum whe n remo ving the foa m cover in g. Ha ndl e the l ong -life pho toco nduc tor k it by th e tabs onl y .
Changing the lo ng-life photocon ductor kit 73 Supplies information 5 Push the tabs firmly with y our thumbs unti l the long-li fe photocond uctor kit cl ick s into pl ace. 6 Clos e th e r ear d oor. Warning: Do not lea ve the re ar door op en longe r than ne cessary .
Lexmark Retur n P rogram 74 Supplies information Lexmark Return Pr ogram The Le xmark Return Progra m is an envi ronmental progr am in w hich Le xmark sel ls ne w toner ca r tridges at a s pecial price with th e agree ment that t he cartridge will be re tur ned, at no cost, only to Le xmark f or recycl ing.
T rouble shooting 75 6 T r oubleshootin g Section Pag e General pr oblems 76 Print quali ty prob lems 78.
General problems 76 Troubleshooting General problems Proble m Sol utio n / Answer Light s begin b linking . See Understan ding the Le xmark E120 ope rator panel lig hts on page 10 . Char acter s m issi ng w hen printing t o env elopes Chec k printer driv er se ttings to make s ure Env elope has b een sele cted from the P aper T ype menu .
General problems 77 Troubleshooting T oner low l ight sequen ce come s on T o e xtend to ner cartr i dge lif e somewh at, remo v e the car tr idge . Gently sh ake the toner cartr idge from side to s ide and front to bac k se veral times to redistrib ute the ton er , and reinsert it.
Print qu alit y prob lems 78 Troubleshooting Print quality problems T o solve ma ny print quali t y pro b l em s , repla ce su pp ly or ma intena nce it ems tha t ha v e reached the end of inte nde d lif e. Use the f ollowi ng tab le f or solut ions. Symptom Cause Solut ion White li nes Either the t oner cartridge or the fu ser is def ectiv e.
Print qu alit y prob lems 79 Troubleshooting Light print • The T oner Darkness sett ing is too light. • The paper being us ed does n ot meet printer specif ic ati ons .
Print qu alit y prob lems 80 Troubleshooting Uneven print dens ity The toner c ar tridge is def ective . First, rem ove and rese t the toner car tr idg e. If pr oblem pe rsi sts, re pla ce the t oner car tr idge. Ghost Ima ges The For m T yp e sett ing i n th e p r in ter dr iver i s in cor rect ly s et.
Print qu alit y prob lems 81 Troubleshooting Streaks at the bot tom of the printe d page. The long-l if e photocondu ctor kit i s ex hausted . Replace th e long-li fe photoconduc tor kit. Une ven printin g (Print only ap pears on o ne side o f the page.
Notices 82 Notices Licensing No tice The printer r esident software contains software dev eloped and copyrighted b y Le xmar k . In addition, the pr inter resident software may contain: • Lexmark modified soft ware licensed under the provisions of the GNU General Pub lic License version 2 and/or the GNU Lesser General Public License v ersion 2.
Notices 83 Noti ces Eur ope an Comm unity (E C) di rectives conformity A declaration of conf ormi ty with the requirements of the directiv es has been signed b y the Director of Manuf acturing and T echnical Suppor t, Lexmark International, S.A., Boigny , F rance.
Notices 84 Noti ces Laser notice The printer is cer tified in the U .S . to conf orm to the requirements of DHHS 21 CFR Subchapter J f or Class I (1) laser products , and elsewhere is certified as a Class I laser product conf or ming to the requirements of IEC 60825-1.
Notices 85 Noti ces this limited warrant y , y ou may recov er actual damages up to the limit set f or th in the foll owing par agraph. Lex mark's liability f or actual damag es from any cause whatsoev er will be limited to the amount you paid for the product t hat caused the damages.
86 Inde x B bus y 13, 29 buttons 6, 7, 25, 3 2 C Cable lock 6 cancel ing a prin t job from a Win dows com puter 64 from printe r operator p anel 64 card s tock 48 cartridg e region mis match 16, 32 ch.
87 Index Busy 13, 29 Cance ling job 14, 30 cartridg e region mis match 16, 32 Close door 31 Error 14, 15, 16, 17, 2 1, 22, 24, 30, 31, 32 , 33, 39, 40, 43 Load me dia 36 Manual duplex 20, 37 Not r e a.
An important point after buying a device Lexmark 120 (or even before the purchase) is to read its user manual. We should do this for several simple reasons:
If you have not bought Lexmark 120 yet, this is a good time to familiarize yourself with the basic data on the product. First of all view first pages of the manual, you can find above. You should find there the most important technical data Lexmark 120 - thus you can check whether the hardware meets your expectations. When delving into next pages of the user manual, Lexmark 120 you will learn all the available features of the product, as well as information on its operation. The information that you get Lexmark 120 will certainly help you make a decision on the purchase.
If you already are a holder of Lexmark 120, but have not read the manual yet, you should do it for the reasons described above. You will learn then if you properly used the available features, and whether you have not made any mistakes, which can shorten the lifetime Lexmark 120.
However, one of the most important roles played by the user manual is to help in solving problems with Lexmark 120. Almost always you will find there Troubleshooting, which are the most frequently occurring failures and malfunctions of the device Lexmark 120 along with tips on how to solve them. Even if you fail to solve the problem, the manual will show you a further procedure – contact to the customer service center or the nearest service center
